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client service representative

Al Fares International Tents and construction metal llc

Job Opportunity &ndash; Client Service Representative Location: Riyadh, Saudi Arabia Company: Al Fares International Tents &amp; Construction Metal LLCAl Fares International Tents &amp; Construction Metal LLC is a leading company in the Gulf region, specializing in aluminum and steel structures, prefabricated buildings, and customized tent solutions across the GCC. With a strong reputation for quality, innovation, and reliability, we are expanding and seeking a talentedClient Service Representative to join our Riyadh branch.Key Responsibilities:<ul><li>Act as the primary point of contact for clients and ensure high-quality service delivery.</li><li>Handle client inquiries, prepare quotations, and follow up on proposals.</li><li>Coordinate with internal teams (engineering, logistics, and installation) to meet project timelines.</li><li>Support in project documentation, contracts, and invoicing.</li><li>Build and maintain strong relationships with new and existing clients.</li><li>Provide after-sales support and ensure client satisfaction.</li></ul>Required Skills &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>3&ndash;5 years of experience in client service, sales, or project coordination (construction, tents, or prefabricated structures industry preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Career growth opportunities within a leading regional company.</li><li>Dynamic and professional work environment.</li></ul>Interested candidates are invited to send their CV to: vacancy@alfaresintl.comJob Type: Full-time

Client Service Representative

VLaunchU

<div>
 
 
 Job Title:
 
 Customer Service Representative &ndash; Kitchen &amp; Cabinet Showroom
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Nationality Requirement:
 
 Saudi
 
 
 salary :5000SAR
 
 
 
 Job Overview
 
 
 
 We are seeking enthusiastic and customer-oriented
 
 Customer Service Representatives
 
 for a premium
 
 Kitchen &amp; Cabinet Showroom
 
 in Riyadh. The role involves handling client interactions, supporting sales teams, managing inquiries, and ensuring an excellent customer experience.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Greet and assist walk-in customers at the showroom.
 </li>
 <li>
 Provide detailed information about kitchen and cabinet products, services, and after-sales support.
 </li>
 <li>
 Handle phone, email, and in-person inquiries in a professional manner.
 </li>
 <li>
 Coordinate with sales staff to ensure seamless customer service.
 </li>
 <li>
 Maintain customer records, update CRM databases, and follow up on pending inquiries.
 </li>
 <li>
 Support showroom operations, including scheduling appointments and product demonstrations.
 </li>
 <li>
 Manage complaint resolution and escalate issues to management when required.
 </li>
 <li>
 Contribute to achieving customer satisfaction and sales support targets.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Saudi nationality .
 </li>
 <li>
 Minimum
 
 1&ndash;2 years of experience
 
 in customer service, preferably in
 
 retail, furniture, kitchen, or home d&eacute;cor showrooms
 
 .
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Presentable, professional, and customer-focused.
 </li>
 <li>
 Basic knowledge of MS Office and CRM systems.
 </li>
 <li>
 Ability to handle multiple tasks and work under pressure.
 </li>
 <li>
 Proficiency in
 
 Arabic
 
 (English is an advantage).
 </li>
 </ul>
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Training and growth opportunities.
 </li>
 <li>
 Work in a premium, design-oriented showroom environment.
 </li>
 </ul>
 
 
</div>

Customer Service Representative

DOLCE&GABBANA

<div>
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Sell product and provide an excellent service to clients
 </li>
 <li>
 Be an ambassador of the brand
 </li>
 <li>
 Ensure that every client is treated according to the DG expectations
 </li>
 <li>
 Tailor the clients experience in order to elevate their experience and impression of the brand
 </li>
 <li>
 Ensure the achievement of the sales goals, enhancing and developing the business
 </li>
 <li>
 Provide an excellent client experience demonstrating knowledge about product, DNA and serving the client in accordance with the DG client ceremony
 </li>
 <li>
 Drive individual KPI goals:
 </li>
 <li>
 Guarantee cross and up-selling of products for all product categories available in the store
 </li>
 <li>
 Build long lasting relationships with the clients
 </li>
 <li>
 Constantly update the Client Book information and use its contents to drive business
 </li>
 <li>
 Contact the clients and book appointments (also providing the appropriate follow-up on all sales or client requests)
 </li>
 <li>
 Ensure constant monitoring and implementation of CRM system in order to connect with them, building relationships, discover and tailor new opportunities with potential client
 </li>
 <li>
 Uphold grooming standards in accordance with the DG procedure
 </li>
 <li>
 Assist in merchandising and maintenance of the shop floor
 </li>
 <li>
 Uphold housekeeping standards in all areas of the store
 </li>
 <li>
 Able to maintain the visual display of the products
 </li>
 <li>
 Be a proactive team player, showing respect for co-workers, accepting instructions and providing feedback to support the store achievements and contribute to a positive working environment
 </li>
 <li>
 Understand and follow all company policies and procedures related to sales and service
 </li>
 <li>
 Ensure security awareness through client approach and service
 </li>
 <li>
 Perform other duties as directed
 </li>
 <li>
 Remain up to date on current trends
 </li>
 <li>
 Be engaged in social network
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 3-5 years of retail client facing experience
 </li>
 <li>
 Luxury retail experience is an advantage
 </li>
 <li>
 Experience and understanding of local KSA market
 </li>
 </ul>
 
 
</div>

Client Advisor

Al-Hassan Ghazi Ibrahim Shaker Company

<div>
 
 
 Company Overview:
 
 
 
 Founded in 1950, Shaker Group is a leading provider of HVAC and home appliance solutions in Saudi Arabia. We serve over 600,000 customers annually with a strong focus on innovation, sustainability, and customer satisfaction.
 
 
 
 
 
 
 Purpose:
 
 
 
 Customer Service Representatives serve as the primary interface between customers and the company, providing assistance, resolving inquiries, and ensuring positive interaction experiences. Responsible for delivering exceptional customer service across various communication channels such as phone calls, inbound and outbound calls, email, and social media.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Efficiently handle high volumes of incoming and outgoing calls promptly.
 </li>
 <li>
 Provide product or service details, troubleshooting support, and solutions to address customer requirements.
 </li>
 <li>
 Address and resolve customer issues, complaints, and requests promptly and effectively.
 </li>
 <li>
 Develop a comprehensive understanding of the company's products or services, including features, benefits, and usage guidelines.
 </li>
 <li>
 Identify customer needs, clarify information, research each issue, and provide solutions or alternatives.
 </li>
 <li>
 Communicate effectively and professionally with customers to build rapport and trust.
 </li>
 <li>
 Practice active listening to understand customer needs and concerns, responding with empathy and understanding.
 </li>
 <li>
 Exhibit clear verbal and written communication skills when interacting with customers and colleagues.
 </li>
 <li>
 Aim to surpass customer expectations and ensure a positive experience at every interaction.
 </li>
 <li>
 Develop and nurture enduring relationships with customers through personalized support and a dedicated commitment to their success.
 </li>
 <li>
 Follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Achieve personal and team goals, both qualitative and quantitative.
 </li>
 <li>
 Validating and resolving customer complaints, ensuring closure both with customers and in our systems.
 </li>
 <li>
 Ensure alignment with Shaker Group's vision, mission, values, and strategic priorities, and compliance with its guidelines.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Effective problem-solving and negotiation abilities.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Empathy towards customers' emotions and perspectives.
 </li>
 <li>
 Basic computer proficiency with word processing, email, and social media.
 </li>
 <li>
 Ability to work well under pressure and manage multiple priorities efficiently.
 </li>
 <li>
 Adhering to schedules and deadlines.
 </li>
 </ul>
 
 
</div>

Rgheeb

Rgheeb is seeking a motivated and professional Receptionist to join our dynamic team. As the first point of contact for our clients and visitors, the ideal candidate will embody the spirit of our company by providing outstanding customer service, maintaining a welcoming environment, and ensuring smooth daily operations. This critical role at Rgheeb involves managing various administrative tasks that support the overall efficiency and effectiveness of our organization. You will be responsible for greeting guests, handling phone inquiries, and managing correspondence while ensuring that our office runs smoothly. This position offers an exciting opportunity to be part of a creative and collaborative team where your contributions will be valued. If you have excellent communication skills, a friendly demeanor, and a flair for organization, we want to hear from you. The Receptionist will play an essential role in creating a positive experience for our clients and a productive atmosphere for our employees. At Rgheeb, we pride ourselves on our team-centric culture, and we are looking for someone who shares our commitment to excellence and customer satisfaction. Join us in making a difference and be part of a company that values its team members as much as its clients.
 
Responsibilities: 
<ul>
<li>Greet and welcome visitors in a warm and friendly manner.</li>
<li>Answer, screen, and forward incoming calls, ensuring excellent communication.</li>
<li>Manage and maintain the front desk area, keeping it organized and tidy.</li>
<li>Handle incoming and outgoing correspondence, including emails and mail.</li>
<li>Schedule appointments and maintain calendars for team members as needed.</li>
<li>Assist with administrative tasks such as filing, data entry, and maintaining office supplies.</li>
<li>Provide information about the company and services to clients and visitors.</li>
</ul>
Requirements: 
<ul>
<li>Proven experience as a receptionist or in a related field.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).</li>
<li>Ability to handle sensitive information confidentially.</li>
<li>A friendly and professional demeanor with a passion for customer service.</li>
<li>High school diploma or equivalent; additional certification in office administration is a plus.</li>
</ul>

Receptionist

Sutherland

<div>
 
 
 
 Basic Requirements:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; college degree is a plus.
 </li>
 <li>
 Very good verbal and written communication skills.
 </li>
 <li>
 Very good verbal and written English skills (B1 or above)
 </li>
 <li>
 Proficiency in using computers and basic software.
 </li>
 <li>
 Ability to handle Inbound calls professionally and efficiently.
 </li>
 <li>
 Strong problem-solving and multitasking abilities.
 </li>
 <li>
 Customer-focused attitude with a calm and empathetic approach.
 </li>
 <li>
 Willingness to work flexible shifts, including evenings, weekends, and holidays.
 </li>
 <li>
 Willing to work on hybrid work environment (min 40% presence from site).
 </li>
 <li>
 Previous call center or customer service experience is preferred but not required.
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Answer incoming calls and respond to customer inquiries.
 </li>
 <li>
 Outbound calling to interested customer and marking down their interest
 </li>
 <li>
 Provide accurate information and resolve issues promptly.
 </li>
 <li>
 Document interactions and update customer records.
 </li>
 <li>
 Follow communication scripts and company procedures.
 </li>
 <li>
 Escalate complex issues to supervisors when necessary.
 </li>
 </ul>
 
 
</div>

صهيل لخدمات الاعمال 

Position Title: Sales RepresentativeReporting to: sales managerDepartment: salesThe Sales Representative is responsible for generating new business, managing client accounts, and achieving assigned sales targets. The role involves direct engagement with potential and existing customers to promote and sell the company's products or services while maintaining a professional image and building long-term relationships.Key Responsibilities:&Oslash; Sales &amp; Business Development:a. Identify and prospect new sales leads and opportunities through various channels (e.g., cold calling, networking, referrals).b. Present, promote, and sell products/services to prospective customers.c. Achieve individual sales targets and KPIs as set by the Sales Manager.d. Prepare and deliver compelling sales presentations and proposals.&Oslash; 2 - Client Management:a. Build and maintain positive, long-term relationships with customers.b. Conduct follow-ups to ensure customer satisfaction and address any concerns.c. Provide excellent customer service throughout the sales cycle.d. Update and maintain accurate customer records and sales activities in the CRM system.&Oslash; Market Knowledge:a. Stay informed about industry trends, market conditions, and competitor activities.b. Provide feedback to the Sales Manager on market needs and customer demands.&Oslash; Administrative Duties:a. Prepare sales reports, activity logs, and other administrative documents as required.b. Ensure all sales contracts and transactions are processed accurately and in a timely manner.&Oslash; Compliance:a. Conduct all sales activities in an ethical and professional manner, in full compliance with company policies and the provisions of the Saudi Labor Law.&Oslash; Skills:a. Strong communication and negotiation skills.b. Proven ability to meet and exceed sales targets.c. Self-motivated and results-oriented with a positive attitude.d. Ability to work independently and as part of a team.e. Preferred: Knowledge of the local market and customer base in Riyadh.f. Preferred: Proficiency in using CRM software.g. Required: Fluency in both Arabic and English is highly desirable.&Oslash; Qualifications:a. Experience: Minimum of [ 1 - 2] years of experience in a sales or customer-facing role, preferably in the Event Management sector.b. Education: High School Diploma or equivalent required; a Bachelor's degree is preferred.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1587;&#1572;&#1575;&#1604; (&#1571;&#1587;&#1574;&#1604;&#1577;) &#1591;&#1604;&#1576; &#1575;&#1604;&#1578;&#1602;&#1583;&#1605;:<ul><li>Nationality</li></ul>&#1575;&#1604;&#1578;&#1593;&#1604;&#1610;&#1605;:<ul><li>&#1575;&#1604;&#1579;&#1575;&#1606;&#1608;&#1610;&#1577; &#1575;&#1604;&#1593;&#1575;&#1605;&#1577; &#1571;&#1608; &#1605;&#1575; &#1610;&#1593;&#1575;&#1583;&#1604;&#1607;&#1575; (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>&#1575;&#1604;&#1582;&#1576;&#1585;&#1577;:<ul><li>selas: &#1587;&#1606;&#1578;&#1575;&#1606; (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>&#1575;&#1604;&#1604;&#1594;&#1577;:<ul><li>English (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>

Sales Representative

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1317 client service representative jobs IN Riyadh

Client Service Representative

Customer Service Representative

Client Advisor

Customer Service Representative

Receptionist

Customer Service Representative

Sales Representative