customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

client relationship executive Jobs in Lahore

client relationship executive

customer service agent

customer services specialist Jobs in Lahore

customer services specialist

client services manager

AK CONSULTANTS Pvt Ltd

Job OverviewWe are seeking a highly motivated and detail-oriented account manager to join our team. The ideal candidate will be responsible for managing client accounts, building relationships, and acting as a key point of contact for customers. You will oversee client communications, address inquiries, and ensure that clients are satisfied with the services provided, ensuring long-term retention and loyalty.Key Responsibilities<ul><li>Manage client relationships. Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise.</li><li>Maintain account records. Keep detailed records of client interactions, project progress, and account updates.</li><li>Identify growth opportunities. Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts.</li><li>Collaborate with internal teams. Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals.</li><li>Monitor performance and reporting. Track account performance metrics, report on key outcomes, and suggest areas for improvement.</li></ul>Qualifications<ul><li>Proven experience as an account manager or in a similar client-facing role.</li><li>Strong understanding of client relationship management, sales, and business development.</li><li>Excellent communication and organizational skills.</li><li>Ability to manage multiple client accounts and prioritize tasks.</li><li>3+ years of experience in account management, sales, or customer service.</li><li>Proficiency in CRM software (e.g., Salesforce, HubSpot).</li><li>A degree in business administration, marketing, or a related field is preferred.</li></ul>Preferred Skills<ul><li>Experience in a specific industry relevant to the role (e.g., technology, healthcare, finance).</li><li>Familiarity with project management tools and processes.</li><li>Strong negotiation and problem-solving abilities.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs180,000.00 per monthWork Location: In person

Manager Accounts

Ezify SMC Private Limited

Job Description: We are looking for an experienced and proactive Client Success Manager to join our team at our DHA Phase 8, Lahore office. The ideal candidate will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and leading a team to deliver exceptional service and results.Key Responsibilities:<ul><li>Act as the primary point of contact for clients, managing communication and ensuring their needs are met effectively.</li><li>Develop a deep understanding of client goals and provide strategic recommendations to help them achieve success.</li><li>Lead, mentor, and manage a team to ensure smooth project execution and timely delivery.</li><li>Identify opportunities for growth within existing client accounts and support business development efforts.</li><li>Handle client escalations professionally and provide quick, effective resolutions.</li><li>Collaborate with internal departments to align client strategies and improve overall service quality.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience as a Client Success Manager, Account Manager, or in a similar client-facing role.</li><li>Strong team management and leadership skills.</li><li>Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to multitask, prioritize, and handle clients with professionalism.</li><li>Experience in managing international clients will be a plus.</li></ul>Location: DHA Phase 8, Lahore Timings: Monday to Friday (6PM to 2:30 AM)Job Type: Full-timeWork Location: In person

Client Success Manager

Winnors Remote Staff

<div>
 Join Winnors Remote Staff and work for UK clients directly from our offices in Johar Town, in Lahore. Our client is seeking a highly motivated and results-oriented International Business Management Resource to join our dynamic team. This role plays a vital part in supporting our international operations by managing client relationships, coordinating business processes, and ensuring smooth communication across borders.
 
 
 
 Responsibilities
 
 
 
 As an International Client Manager, you will be responsible for managing relationships with international clients, ensuring their needs are met and concerns addressed in a timely and professional manner. Your primary duties will include:
 
 
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 Utilise excellent communication skills to conduct business discussions via phone calls, emails, and video conferences.
 </li>
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 Building and maintaining strong, long-lasting client relationships based on trust and satisfaction.
 </li>
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 Acting as the main point of contact for clients, coordinating with internal teams to ensure client expectations are met and exceeded.
 </li>
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 Handling client escalations and resolving issues promptly to maintain client satisfaction.
 </li>
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 Providing regular updates and reports to senior management on client feedback and satisfaction levels.
 </li>
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 Collaborating with the sales and marketing teams to identify opportunities for business growth and expansion within existing client accounts.
 </li>
 <li>
 Draft clear and concise business correspondence, including proposals, contracts, and reports.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
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 <li>
 3+ years of experience in a business management or related role, ideally with international exposure.
 </li>
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 A UK LLB qualification (desirable but not mandatory).
 </li>
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 Prior experience in business management or client services, with a focus on international clientele.
 </li>
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 Exceptional problem-solving skills and the ability to handle client issues and escalations with tact and diplomacy.
 </li>
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 Excellent written and verbal communication skills in English, with the ability to articulate complex information clearly and concisely.
 </li>
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 Proficiency in business communication and email etiquette.
 </li>
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 Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
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 Ability to work independently and as part of a team.
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 Familiarity with international business practices and cultural considerations (a plus).
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
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 Competitive salary and benefits package.
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 Opportunity to work in a fast-paced and dynamic environment.
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 Be part of a growing and successful team.
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 Daily provision of lunch, fruits, tea, and coffee onsite.
 
 
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 </ul>
 Join our team and be part of a rewarding journey to deliver excellence in international client management. If you meet the above requirements and are passionate about building strong client relationships, we encourage you to apply.
</div>

International Client Manager-UK & USA

AL GHANI Medical

Role Summary: Manage client relationships, ensure client satisfaction, and handle retention and upselling.Key Responsibilities:<ul><li>Check in with clients regularly</li><li>Monitor campaign results and KPI reports</li><li>Liaise with internal teams to solve client issues</li><li>Manage client renewals and upsell additional services</li></ul>Required Skills:<ul><li>Strong client-facing skills</li><li>Understanding of digital marketing metrics and SaaS CRM systems</li><li>Excellent organization and communication</li></ul>Experience:<ul><li>2+ years account management in digital marketing or SaaS</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs150,000.00 per monthWork Location: In person

Account Manager USA Campaign

UK Imports & Exports

GR Trading Company is a leading supplier of CO&#8322; &amp; Fiber Laser Machines, CNC Routers, UV Printers, Laminators, Plotters, and Air Compressors. We serve businesses across Pakistan by providing high-quality machines, after-sales support, and technical services. We are seeking a Client Services Officer to join our team and ensure a smooth and satisfying customer experience.Key Responsibilities:<ul><li>Handle client inquiries through phone, email, and WhatsApp in a professional manner.</li><li>Maintain strong relationships with existing clients and ensure timely support.</li><li>Coordinate with the technical and sales teams to manage client complaints, installations, and service requests.</li><li>Record and update client interactions and service reports in the company database.</li><li>Assist in preparing quotations, service reports, and follow-up documentation.</li><li>Monitor client satisfaction and ensure issues are resolved efficiently.</li><li>Provide after-sales support and ensure smooth communication between clients and departments.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;2 years of experience in customer service or client relationship management (preferably in industrial or machinery sector).</li><li>Excellent communication and problem-solving skills.</li><li>Strong organizational and follow-up abilities.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Positive attitude and ability to handle pressure professionally.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Incentives based on performance.</li><li>Professional growth and training opportunities.</li><li>Supportive and friendly work environment.</li></ul>How to Apply:Send your CV to 03224002423Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Client Services Officer

Sublime Wireless Inc

Technical Account Manager &ndash; IT Services ProjectsAbout the roleWe are seeking a highly motivated and client-centric Technical Account Manager (TAM) to assess the technical delivery and ongoing relationship management for our IT services projects. As a TAM, you will act as a strategic advisor, project coordinator, and technical liaison between our clients and internal teams. This role ensures the successful execution of IT projects, addresses technical concerns, and promotes long-term customer satisfaction and retention.You will play a pivotal role in building client trust, managing project delivery, and proactively identifying opportunities to improve service quality and client outcomes.Responsibilities &amp; Tasks<ul><li>Serve as the primary technical point of contact for assigned clients</li><li>Manage end-to-end technical delivery of IT service projects (e.g., cloud migrations, managed services, network/security implementations)</li><li>Translate client needs into actionable project plans and manage execution</li><li>Coordinate with cross-functional teams (DevOps, Support, Security, PMs) to ensure smooth delivery</li><li>Monitor service level agreements (SLAs), ensure timely incident resolution, and manage escalations</li><li>Provide ongoing client updates, technical reports, and performance reviews</li><li>Conduct quarterly business reviews (QBRs) and strategic roadmap discussions with clients</li><li>Work closely with sales and pre-sales teams to support solutioning and upsell opportunities</li><li>Track client health metrics and take action to prevent churn</li></ul>Position Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (or equivalent experience)</li><li>5+ years of experience in IT services or technical account management</li><li>Proven track record of managing multiple complex client relationships and projects</li><li>Strong understanding of IT infrastructure, cloud platforms, and cybersecurity concepts</li><li>Excellent project management and stakeholder communication skills</li><li>Client-facing experience with the ability to present technical content to non-technical stakeholders</li></ul>Required Skills<ul><li>Strategic thinking and consultative approach to client management</li><li>Strong troubleshooting and root cause analysis capabilities</li><li>Ability to prioritize and manage multiple tasks simultaneously</li><li>Detail-oriented, organized, and proactive</li><li>Exceptional written and verbal communication skills</li><li>Ability to work independently and collaboratively in a fast-paced environment</li></ul>Tools (Must have hands on working experience of required tools/software/application)<ul><li>Cloud: AWS, Azure, GCP</li><li>Monitoring &amp; Ticketing: Jira, ServiceNow, Zendesk, Datadog, New Relic</li><li>Security: CrowdStrike, SentinelOne, Fortinet, Okta</li><li>DevOps: Docker, Kubernetes, Terraform, Git</li><li>Communication &amp; Reporting: Slack, Zoom, Confluence, Power BI, Tableau</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Technical Account Manager – IT Services Projects

CHROMEIS

<div><h4 class="jobSectionHeader">Job Title: Bidding Manager &ndash; Business Acceleration Team</h4>

Industry: Cloud Servers / Digital Products 
Countries: US / UAE / Australia / Pakistan
<h4 class="jobSectionHeader">
Job Summary</h4>

CHROMEIS is seeking an experienced and detail-oriented Bidding Manager to join our Business Acceleration Team. In this role, you&rsquo;ll manage and oversee the entire bidding process, ensuring that proposals are competitive, compelling, and aligned with CHROMEIS&rsquo;s service offerings. Your focus will be to secure new projects, maintain client trust, and accelerate business growth through strategic bidding and relationship management.
<h4 class="jobSectionHeader">
Key Responsibilities</h4>
<h4 class="jobSectionHeader">Proposal &amp; Bidding Management</h4>
<ul><li>Identify, evaluate, and respond to project opportunities on business platforms.</li>
<li>Draft proposals tailored to web hosting, VPS, reseller hosting, SEO, app development, and digital marketing services.</li>
<li>Ensure proposals are client-focused, detailed, and demonstrate value-added solutions.</li>
</ul><h4 class="jobSectionHeader">Market Research &amp; Opportunity Tracking</h4>
<ul><li>Monitor trends in hosting, cloud, and IT services to identify potential bidding opportunities.</li>
<li>Track competitor strategies and pricing models.</li>
<li>Maintain a pipeline of potential projects and clients.</li>
</ul><h4 class="jobSectionHeader">Client Communication &amp; Relationship Building</h4>
<ul><li>Engage with prospects professionally, respond to queries, and build trust through strong communication.</li>
<li>Follow up with leads, negotiate terms, and support the Business Acceleration Team in closing deals.</li>
<li>Foster long-term partnerships by ensuring consistent professionalism and timely responses.</li>
</ul><h4 class="jobSectionHeader">Documentation &amp; Reporting</h4>
<ul><li>Provide weekly and monthly reports highlighting performance, conversion rates, and improvement opportunities.</li>
<li>Collaborate with internal teams to prepare documentation, case studies, and client portfolios.</li>
<li>Work on Team Collaboration &amp; Growth.</li>
<li>Work closely with the sales, content, and technical teams to craft accurate and persuasive proposals.</li>
<li>Contribute ideas to improve strategies, templates, and client communication.</li>
<li>Participate in brainstorming sessions to align proposals with Chromeis&rsquo;s brand voice and growth strategy.</li>
</ul><h4 class="jobSectionHeader">Qualifications</h4>
<h4 class="jobSectionHeader">Education</h4>
<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or related field (preferred).</li>
</ul><h4 class="jobSectionHeader">Experience</h4>
<ul><li>Minimum 1&ndash;2 years of bidding experience</li>
<li>Previous experience in IT, SaaS, or hosting services is highly desirable.</li>
</ul><h4 class="jobSectionHeader">Skills</h4>
<ul><li>Strong written communication and proposal drafting skills.</li>
<li>Ability to understand client needs and translate them into winning solutions.</li>
<li>Knowledge of pricing strategies and market positioning.</li>
<li>Familiarity with CRM tools, MS Office Suite, and bidding platforms.</li>
<li>Excellent negotiation and follow-up abilities.</li>
</ul><h4 class="jobSectionHeader">Attributes</h4>
<ul><li>Proactive, self-motivated, and results-driven.</li>
<li>Detail-oriented with excellent organizational skills.</li>
<li>Strong time management.</li>
<li>Passion for business growth and client success.</li>
</ul><h4 class="jobSectionHeader">Working Conditions</h4>
<ul><li>Full-time role with flexible hours (as per company policy).</li>
<li>Remote or office-based (as per company policy).</li>
<li>Career growth opportunities within the Business Acceleration Team.</li>
</ul><h4 class="jobSectionHeader">Application Process</h4>
<div><div><div><ul><li>Please send your resume to [careers@chromeis.com] with a relevant subject line.</li></ul>
<ul><li>If your resume is shortlisted, you will be invited to take an online AI-based assessment.</li></ul>
<ul><li>Candidates who pass this test will move on to the next stage: an on-call interview with the end client.</li></ul>
<ul><li>Successful candidates from all rounds will receive an offer based on the initial discussion during the first call.</li></ul></div></div></div></div>

Bidding Manager

Explore 1549+ Client services manager in Lahore this November. Find roles across top companies and apply now to boost your career.