customer service representative Jobs in Lahore

customer service representative

customer services representative Jobs in Lahore

customer services representative

customer services executive Jobs in Lahore

customer services executive

customer support representative Jobs in Lahore

customer support representative

associate manager - customer success Jobs in Lahore

associate manager - customer success

client services manager

BigGorillaApps

Please, only apply if you have experience in handling_ Digital Makreting teams/clients_.P.S. This position has nothing to do with accounting, finance or audit.Account Manager &ndash; BG (Lahore - Hybrid) Type: Full-Time | Start Date: ASAPBG is a fast-growing digital agency specializing in paid ads, social media, and email marketing for mission-driven brands. We&rsquo;re looking for a proactive Account Manager to join our team and be the bridge between clients and our creative teams.Responsibilities<ul><li>Act as the main point of contact for clients, ensuring smooth communication and strong relationships.</li><li>Manage digital campaigns across paid ads, social media, and email marketing.</li><li>Coordinate with designers, copywriters, and marketers to deliver projects on time.</li><li>Prepare meeting agendas, take notes, and track action items.</li><li>Review and QA all deliverables before sending them to clients.</li><li>Ensure client requests are addressed within 24 hours.</li></ul>Requirements<ul><li>Excellent spoken English (almost native-level)</li><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field.</li><li>3+ years of experience in account management or client services (preferably in a digital agency).</li><li>Strong communication, organization, and multitasking skills.</li><li>Experience with project management tools (ClickUp is a plus).</li><li>Solid understanding of digital marketing (paid ads, social media, email).</li><li>Proactive, detail-oriented, and confident in leading client calls.</li><li>Experience in the nonprofit industry is highly preferable.</li></ul>Perks &amp; Benefits:<ul><li>Hybrid work model (Remote + Lahore Office)</li><li>Growth and learning opportunities</li><li>Supportive and collaborative team culture</li><li>Modern, creative, and friendly work environment</li><li>Relaxed office vibe with a focus on balance &amp; well-being</li></ul>Why Join BG?<ul><li>Work on campaigns that matter. Our main clientele is charities and NGOs, so every project you manage contributes to meaningful, real-world impact.</li><li>Collaborative and mission-driven team culture.</li><li>Work on impactful campaigns for clients worldwide.</li><li>Growth opportunities with structured onboarding and mentorship.</li><li>Market-competitive salary.</li></ul>Hiring Process<ul><li>Application Review/Short telephonic interview</li><li>Video Interview (via VideoAsk)</li><li>Final Interview</li><li>Offer</li></ul>To Apply: Send your portfolio or sample work along with your resume.Job Type: Full-timePay: Rs150,000.00 - Rs300,000.00 per monthWork Location: In person

Key Account Manager (W/ Digital Marketing Experience)

CEO Clubs Worldwide - Pakistan Chapter

Job Summary:The Client Services Executive is responsible for managing client relationships, understanding client needs, and ensuring smooth execution of marketing and advertising campaigns. The role involves coordinating between clients and internal teams to deliver high-quality work, meet deadlines, and maintain client satisfaction.Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned clients.</li><li>Understand clients&rsquo; business objectives and develop strategies to meet them.</li><li>Coordinate with creative, production, and digital teams for timely project execution.</li><li>Prepare and deliver client presentations, proposals, and reports.</li><li>Manage day-to-day client communication and ensure smooth workflow.</li><li>Track project timelines, budgets, and approvals.</li><li>Identify upselling and cross-selling opportunities to grow client accounts.</li><li>Maintain strong relationships with existing clients and assist in onboarding new ones.</li><li>Ensure quality control on all deliverables before submission to clients.</li><li>Collect feedback and ensure client satisfaction post-campaign.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Mass Communication, or related field.</li><li>1&ndash;3 years of experience in client servicing, account management, or a related role (preferably in an advertising or marketing agency).</li><li>Strong communication, presentation, and negotiation skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Ability to work under pressure and meet tight deadlines.</li><li>Proficiency in MS Office and familiarity with project management tools.</li><li>A proactive, team-oriented, and problem-solving attitude.</li></ul>Preferred Skills (Optional):<ul><li>Experience with digital marketing campaigns and social media management.</li><li>Understanding of creative design and production processes.</li><li>Analytical mindset for interpreting marketing reports and insights.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Client services Executive

&middot; Serves as the key point of contact for clients, ensuring smooth coordination.&middot; Manages project timelines, client communication, and satisfaction.&middot; Supports internal teams to deliver quality results on time.&middot; Must have own Car. Education: Bachelor&rsquo;s in Business, Marketing, or Communication. Experience: 1&ndash;2 years in client servicing or account management. Salary: PKR 85,000 &ndash; 100,000 per month.Job Type: Full-timePay: Rs85,000.00 - Rs100,000.00 per monthWork Location: In person

Client Services Executive (Male)

Topaz Group of Companies

Client Services Executive

MTP (Mayfair Technology Partners)

Job SummaryThe Digital Marketing Manager will play a key leadership role in managing MTP&rsquo;s marketing services function &mdash; planning, executing, and overseeing digital marketing strategies for our clients and in-house ventures.You&rsquo;ll lead a talented team of content writers, designers, and SEO specialists, ensuring that every campaign is strategically designed, creatively executed, and performance driven. This role combines client management, strategic thinking, and strong technical understanding of digital channels to deliver measurable results.Key Responsibilities<ul><li>Develop and execute multi-channel digital marketing strategies for clients across different industries.</li><li>Manage and mentor a growing in-house marketing team (content, design, SEO, and social media).</li><li>Collaborate with clients to understand their business goals, target audiences, and brand positioning.</li><li>Plan and oversee SEO, paid ads (Google, Meta, LinkedIn), social media, and email marketing campaigns.</li><li>Lead the creation of marketing materials such as brochures, videos, landing pages, and social media content.</li><li>Monitor, analyze, and report on campaign performance, providing actionable insights and recommendations.</li><li>Manage marketing budgets and ensure high ROI through performance-based strategies.</li><li>Stay updated on digital trends, tools, and best practices to maintain a competitive edge.</li><li>Work closely with MTP&rsquo;s business and product teams to align marketing services with client growth objectives.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s or master's degree in marketing, Business, or a related field.</li><li>6&ndash;8 years of experience in digital marketing, including at least 3 years in a leadership or client-facing role.</li><li>Strong background in managing campaigns for multiple clients or brands (preferably in an agency or tech environment).</li><li>Expertise in SEO, PPC, social media marketing, and content strategy.</li><li>Proven experience in planning and executing performance-based marketing campaigns.</li><li>Proficiency in tools such as Google Ads, Analytics, Search Console, Meta Ads Manager, LinkedIn Campaign Manager, HubSpot, and Notion.</li><li>Strong analytical mindset and ability to present data-driven insights clearly.</li><li>Excellent communication, leadership, and client management skills.</li><li>Ability to lead creative and technical marketing teams effectively.</li></ul>Preferred Qualifications<ul><li>Experience working in or with software development companies, startups, or venture studios.</li><li>Understanding brand strategy, growth funnels, and marketing automation.</li><li>Strong creative direction capabilities &mdash; guiding design and content for cohesive brand storytelling.</li><li>Experience building marketing processes and scaling the marketing services department.</li></ul>1pm to 10pm (Monday to Friday)Gulberg 3 IT Tower LahoreJob Type: Full-timePay: Up to Rs200,000.00 per monthWork Location: In person

Digital Marketing Manager

SoftConsults

SOFTCONSULTS has been providing cloud-based ERP solutions since 1999. We need Assistant Account Manager supports the Account Manager in maintaining and growing assigned client accounts, ensuring a high level of service and satisfaction. This role involves day-to-day account operations, client communications, support on proposals and reports, and helping identify opportunities for upsell or cross-sell. Key Responsibilities<ul><li>Assist in preparing client contracts, renewals and account documentation.</li><li>Monitor account performance metrics, prepare status reports and highlight risks or opportunities.</li><li>Coordinate internally with sales, operations, finance and other teams to ensure timely delivery of services to clients.</li><li>Maintain and update client account records, databases and ensure data accuracy.</li><li>Support growth of accounts by identifying upselling/cross-selling opportunities and liaising with the Account Manager.</li><li>Help resolve client issues, monitor service commitments and work to improve account satisfaction.</li><li>Assist in budget tracking, billing follow-up and ensuring clients are billed appropriately and in a timely manner.</li><li>Participate in client meetings, prepare meeting materials, take minutes and follow up on action items.</li><li>Stay informed about the client&rsquo;s industry, market trends, and the organization&rsquo;s service/offering portfolio to bring insights to the client relationship.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in business, Commerce, Marketing or a related field (or equivalent experience).</li><li>2-3 years&rsquo; experience in account management, client service, sales support or related role. Careervira+1</li><li>Excellent communication (written &amp; verbal) and interpersonal skills.</li><li>Strong organizational, multitasking and time-management abilities; able to prioritise and manage competing demands.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with CRM tools desirable.</li><li>Analytical mindset: able to interpret data, prepare reports and provide recommendations.</li><li>Client-focused attitude, proactive approach and problem-solving skills.</li><li>Ability to work collaboratively in a team environment and also manage tasks independently.</li><li>(Optional) Understanding of the industry in which the company operates (e.g., marketing, finance, insurance) will be beneficial.</li></ul>YOU FEEL LIKE THEN APPLY AT:hr@softconsults.comJob Type: Full-timePay: Rs50,000.00 &ndash; Rs80,000.00 per monthApplication Deadline: 15/11/2025Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Assistant Accounts Manager

MH Consultants

Customer Success Manager InternCompany: Sumato Solutions Location: Gulberg lll, Lahore (On-site) Job Type: Internship (Leading to a Permanent Position)About Us:Sumato Solutions is a trusted name in the IT industry, providing custom software solutions, web and mobile app development, UI/UX design, and digital transformation services. We work with a wide range of industries and help businesses streamline operations through smart, scalable, and tailored technology solutions.Position Overview:We are looking for a Customer Success Manager Intern who can effectively communicate with clients, understand their needs, and guide them toward the right software solutions. The ideal candidate should have an IT or Software Engineering background, along with strong communication skills and a passion for client success and relationship building.Key Responsibilities:<ul><li>Act as a primary point of contact for clients and internal teams, ensuring clear and smooth communication.</li><li>Reach out to prospective clients, share detailed information about our products and services, and assist them in understanding how Sumato Solutions can meet their business needs.</li><li>Understand clients&rsquo; business requirements and guide them in choosing the most suitable solutions according to their goals and industry needs.</li><li>Support clients throughout the onboarding, implementation, and post-deployment phases.</li><li>Coordinate with the technical team to ensure timely project execution and delivery.</li><li>Prepare and share progress reports, proposals, and follow-up communications with clients.</li><li>Maintain strong, long-term relationships with existing and potential clients.</li><li>Gather client feedback and communicate insights to improve products and service quality.</li><li>Identify upselling and cross-selling opportunities to enhance client value and satisfaction.</li><li>Contribute to internal documentation, presentations, and customer success reports.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li><li>Strong written and verbal communication and presentation skills.</li><li>Basic understanding of custom software solutions, their workflows, and business impact.</li><li>Ability to explain technical concepts in a clear and professional way.</li><li>Proactive, organized, and detail-oriented with excellent interpersonal skills.</li><li>Passion for client engagement and learning about technology-driven business solutions.</li></ul>What We Offer:<ul><li>Practical, hands-on experience in client management, sales communication, and product knowledge.</li><li>Mentorship from industry professionals.</li><li>Internship completion certificate.</li><li>Opportunity to transition into a full-time Customer Success or Business role based on performance.</li><li>Supportive, collaborative, and growth-oriented work environment.</li></ul>How to Apply:If you&rsquo;re passionate about client relations, communication, and technology, we&rsquo;d love to have you on board! Send your resume and cover letter to hr@sumatosolutions.com with the subject line: &ldquo;Customer Success Manager Intern &ndash; Your Name&rdquo;Job Type: Full-timeWork Location: In person

Customer Success Manager Intern

Explore 1704+ Client services manager in Lahore this November. Find roles across top companies and apply now to boost your career.