customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

it support executive

client solutions executive Jobs in Lahore

client solutions executive

client success specialist

Inteliqo

<div>
 
 
 Job Summary
 
 
 
 
 
 
 We are seeking a highly motivated and customer-focused Client Success Specialist to join our team. In this role, you will be the primary point of contact for our clients post-sale, ensuring they have a seamless onboarding experience, receive ongoing support, and achieve maximum value from our products/services. Your goal is to drive client satisfaction, retention, and growth through proactive relationship management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 &bull; Serve as the main liaison between clients and internal teams, ensuring clear communication and expectations.
 
 
 &bull; Guide clients through onboarding and implementation, tailoring processes to their specific needs.
 
 
 &bull; Develop a deep understanding of clients&rsquo; business objectives and help them achieve success using our solutions.
 
 
 &bull; Monitor account health and proactively identify and address issues that could impact satisfaction or retention.
 
 
 &bull; Collaborate with Sales, Product, and Support teams to advocate for client needs and share feedback.
 
 
 &bull; Conduct regular check-ins, QBRs (Quarterly Business Reviews), and training sessions with clients.
 
 
 &bull; Track client engagement and usage metrics to identify upsell or expansion opportunities.
 
 
 &bull; Maintain accurate records of client interactions and activity in CRM systems (e.g., Salesforce, HubSpot, etc.).
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
 
 
 &bull; 2+ years of experience in a client-facing role (Customer Success, Account Management, or similar).
 
 
 &bull; Strong communication, interpersonal, and problem-solving skills.
 
 
 &bull; Tech-savvy with the ability to quickly learn new tools and software.
 
 
 &bull; Experience with CRM systems and customer success platforms is a plus.
 
 
 &bull; Detail-oriented and highly organized with excellent time management.
 
 
 &bull; Empathetic and customer-centric mindset with a proactive approach.
 
 
 
 
 
 
 Location
 
 : JoharTown (ON-SITE)
 
 
 
 Timing
 
 : 7pm - 4am
 
</div>

Client Success Specialist

Stackworx

Are you an experienced appointment setter or customer engagement professional with a passion for creating great customer experiences? We&rsquo;re expanding our Home Improvement operation in Lahore and looking for a talented Customer Success Specialist to join our growing team.As the Customer Success Specialist, you&rsquo;ll be responsible for managing client interactions, setting and confirming appointments, and ensuring every customer enjoys a smooth and professional experience. Your role will directly support the sales team and contribute to our overall success.What You&rsquo;ll Do<ul><li>Set and confirm in-home appointments with qualified leads from marketing efforts</li><li>Ensure appointment details are accurate and shared with the sales team</li><li>Follow communication scripts with professionalism and empathy</li><li>Adapt strategies to meet local market needs</li><li>Provide a friendly, solution-focused experience to all customers</li><li>Track and report performance metrics related to appointments and confirmations</li></ul>What We&rsquo;re Looking For<ul><li>1-2 years of experience in home improvement appointment setting, customer coordination, or customer engagement</li><li>Excellent communication skills and a customer-first attitude</li><li>Highly organized, proactive, and comfortable in a fast-paced environment</li><li>Strong attention to detail and ability to follow structured processes</li><li>Familiarity with CRM systems, scheduling tools, or call tracking software is preferred</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in Customer Success or a similar client-facing role?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Remote

Customer Success Specialist

A4 Accountant

A4Accountant is seeking a Customer Success Specialist for a virtual immigration law firm based in New Jersey, proudly serving clients across the United States and internationally. We are committed to providing reliable, compassionate services to fellow immigrants, helping them secure lawful status, citizenship, and peace of mind, without fear of deportation or abusive relationships.OverviewWe see client relationships as partnerships built on trust, empathy, and exceptional service&mdash;not just transactions.In this role within our Client Success Department, you will directly impact the lives of immigrants by using your knowledge of immigration law (from past paralegal or client-facing work), consultative skills, and empathy to guide clients through their journey with our firm. You will serve as the primary point of contact for prospective and current clients (via phone and video), educate them about their options, help them find clarity, and ensure a seamless experience from initial inquiry through case completion.This role blends client advocacy and relationship management&mdash;a critical bridge between individuals seeking help and our legal team who serves them.Key Responsibilities<ul><li>Conduct meetings with prospective new clients (PNCs) via phone and video, guiding them toward clarity and consultation enrolment.</li><li>Follow up with PNCs who initially declined and with current clients for quality control calls and satisfaction interviews.</li><li>Keep detailed, accurate notes in the firm's CRM/database, documenting all client contacts before, during, and after meetings, including follow-ups.</li><li>Facilitate a professional handoff to the legal team once an engagement is signed and open the client file.</li><li>Manage the welcome process for new clients and ensure smooth onboarding.</li><li>Conduct quality control checks at set milestones during the first 30 days and, in some cases, throughout the pendency of the case.</li><li>Meet regularly with team members to review performance metrics, client satisfaction goals, and engagement quality.</li><li>Track and maintain records regarding client touchpoints and case progress.</li><li>Assist in organizing case filing systems, ensuring documents are properly categorized and accessible.</li><li>Actively engage with management on client feedback and service improvements, offering insights from your front-line experience.</li><li>Perform other administrative duties as assigned.</li></ul>Qualifications<ul><li>Proven experience in client success, account management, or client-facing roles in professional services (legal, financial, or similar industries preferred).</li><li>Prior experience in immigration intake, paralegal work, or legal client services is highly valued.</li><li>Strong ability to empathize with clients facing challenging, personal situations.</li><li>Embraces metrics, accountability, and transparency.</li><li>Excellent interpersonal and communication skills across phone, video, and email.</li><li>Strong organizational and time-management skills.</li><li>Lifelong learner with a proven record of self-improvement and client relationship development.</li><li>Exceptional ability to build rapport, identify client needs, and provide appropriate guidance.</li><li>Must thrive in a client-facing, service-oriented role&mdash;references required.</li></ul>Why Join Us?<ul><li>Competitive compensation with base salary + commission/bonuses (monthly, quarterly, annual).</li><li>Flexible work/life balance.</li><li>Supportive, diverse, and inclusive culture.</li><li>Paid Time Off.</li><li>A collaborative team driven by impact, purpose, and client care.</li></ul>Equal Opportunity StatementA4Accountant is an equal opportunity employer committed to diversity, inclusion, and fair hiring practices. Applicants are considered without regard to race, sex, sexual orientation, gender identity, religion, national origin, age, disability, or other legally protected characteristics.Background and references required.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Lahore (54940): Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

My Tutor Source (MTS)

Job Title: Customer Success Specialist Location: DHA Phase 1, LahoreMy Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Customer Success Specialist.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement, and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>How much experience you have in customer success role?</li><li>Have you worked in the US or Canadian market?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Job Title: Customer Success Specialist Location: DHA Phase 1, LahoreMy Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Customer Success Specialist.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>How much experience you have in customer success role?</li><li>Have you worked in the US or Canadian market?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Success Executive

Ezify SMC Private Limited

Job Description: We are looking for an experienced and proactive Client Success Manager to join our team at our DHA Phase 8, Lahore office. The ideal candidate will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and leading a team to deliver exceptional service and results.Key Responsibilities:<ul><li>Act as the primary point of contact for clients, managing communication and ensuring their needs are met effectively.</li><li>Develop a deep understanding of client goals and provide strategic recommendations to help them achieve success.</li><li>Lead, mentor, and manage a team to ensure smooth project execution and timely delivery.</li><li>Identify opportunities for growth within existing client accounts and support business development efforts.</li><li>Handle client escalations professionally and provide quick, effective resolutions.</li><li>Collaborate with internal departments to align client strategies and improve overall service quality.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience as a Client Success Manager, Account Manager, or in a similar client-facing role.</li><li>Strong team management and leadership skills.</li><li>Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to multitask, prioritize, and handle clients with professionalism.</li><li>Experience in managing international clients will be a plus.</li></ul>Location: DHA Phase 8, Lahore Timings: Monday to Friday (6PM to 2:30 AM)Job Type: Full-timeWork Location: In person

Client Success Manager

ThinkDone Solutions

ThinkDone Solutions is a software development and consulting company that has been providing excellent services since 2011. We specialize in custom software development, UI/UX design, web development, mobile app development, software QA and testing, and enterprise solutions. Our team of developers, engineers, and designers are committed, devoted, and professionally equipped to create robust software solutions that fuel innovation and deliver digital success. We strive to provide our clients with vigilant value and earn their confidence in our services.Position:We are currently on the lookout for an Enthusiastic and Operationally Strong Individual for the role of experienced Client Acquisition Specialist at our office based in Lahore. The incumbent should have the below-mentioned skillset, expertise and experience in the field.Education/Qualification: Graduation in Computer Science, Software Engineering or IT or any relevant fieldExperience: 2 to 3 years of experience preferably in the US MarketTimings: Willing and flexible to work in the evening or night shiftsResponsibilities, Duties and Skills required:<ul><li>Engage with qualified leads and utilize exceptional closing techniques to convert prospects into long-term clients.</li><li>Build and maintain strong relationships with clients, ensuring their needs are understood and addressed. Act as the main point of contact throughout the final stages of the sales process.</li><li>Conduct in-depth consultations with potential clients to understand their business objectives and propose tailored digital marketing solutions that align with their goals.</li><li>Ability to establish rapport with clients and maintain long-term relationships, providing ongoing support and identifying upsell opportunities.</li><li>Regularly follow up with potential clients to move deals forward and ensure high closure rates.</li><li>Consistently meet or exceed individual and team sales targets. Take ownership of the sales pipeline to ensure timely and effective follow-up and conversion.</li><li>Accurately track sales activities, report on pipeline progress, and provide feedback to management on opportunities and challenges.</li><li>Use strong negotiation skills to handle client objections and close high-value deals.</li><li>Experience with CRM tools and sales tracking systems to manage the sales process and monitor progress.</li><li>Work closely with the marketing and customer support teams to ensure a seamless transition for clients after the sale is closed.</li></ul>Perks &amp; Benefits:<ul><li>Market Competitive Salary</li><li>Sale Commissions</li><li>Paid Leaves</li><li>Medical Facility</li><li>Fitness / Gym Allowance</li><li>Remote Work (if needed)</li><li>Employee Development Trainings</li><li>Annual Dinner</li><li>Fun Trips</li><li>Work/Life Balance</li><li>Subsidized Lunch</li><li>Annual Performance Appraisals</li><li>Promotions</li><li>Employee of the Month rewards</li><li>Sports Activities</li><li>Occasional meal incentives</li></ul>Hit the application button, apply with confidence and we will meet you during the shortlisting process!Job Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>What platforms have you utilized for Sales/Lead Closing?</li><li>How much experience do you have in Sales/Lead Closing specifically in the USA?</li><li>Are you comfortable working in the evening/night shift?</li><li>Current + Expected salary?</li><li>Notice Period?</li><li>Your degree completion MONTH + CGPA?</li><li>What's your area of residence in Lahore?</li><li>Reason to switch?</li></ul>Work Location: In person

Client Acquisition Specialist

Explore 869+ Client success specialist in Lahore this November. Find roles across top companies and apply now to boost your career.

869 client success specialist jobs IN Lahore

Client Success Specialist

Customer Success Specialist

Customer Success Specialist

Customer Success Specialist

Customer Success Executive

Client Success Manager

Client Acquisition Specialist