key account manager

account manager

account coordinator- subtitling client services Jobs in Mangaluru

account coordinator- subtitling client services

account manager, smb

assistant manager - cx & ops Jobs in Mangaluru

assistant manager - cx & ops

client services manager

Nityo Infotech

<div>
 
 Job Title: Account Manager
 
 
 Job: Full Time
 
 
 Location: Bangalore(Bangalore Based only)
 
 
 Client: Nityo Infotech
 
 
 Salary: Market Standard
 
 
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a dynamic and results-driven
 
 Account Manager
 
 with experience in the staffing industry to manage and grow client relationships. The ideal candidate will have a deep understanding of staffing solutions, client servicing, and talent acquisition. This role involves building long-term partnerships with clients, ensuring successful delivery, and identifying opportunities to expand business.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned client accounts
 </li>
 <li>
 Develop and maintain strong, long-term client relationships
 </li>
 <li>
 Understand client requirements and ensure successful fulfillment of staffing needs
 </li>
 <li>
 Collaborate with recruitment teams to ensure timely delivery of qualified candidates
 </li>
 <li>
 Conduct regular check-ins with clients to assess satisfaction and gather feedback
 </li>
 <li>
 Identify opportunities for account growth and cross-selling of services
 </li>
 <li>
 Prepare and present performance reports and insights to clients
 </li>
 <li>
 Negotiate contract terms and pricing with clients
 </li>
 <li>
 Ensure compliance with client-specific and industry regulations
 </li>
 <li>
 Resolve client issues and concerns promptly and professionally
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience as an Account Manager in the staffing or recruitment industry
 </li>
 <li>
 Strong understanding of staffing processes, including sourcing, screening, and placement
 </li>
 <li>
 Excellent communication, interpersonal, and client management skills
 </li>
 <li>
 Ability to manage multiple client accounts and priorities simultaneously
 </li>
 <li>
 Problem-solving mindset with a client-first approach
 </li>
 <li>
 Experience working with Applicant Tracking Systems (ATS) and CRM tools
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Human Resources, or related field (preferred)
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Knowledge of industry-specific hiring needs (e.g., IT, healthcare, engineering, etc.)
 </li>
 <li>
 Experience in contract staffing, permanent placements, and/or MSP environments
 </li>
 <li>
 Strong negotiation and presentation skills
 </li>
 </ul>
 
 
</div>

Account Manager

Deluxe

<div>
 
 
 Global - Order Manager
 
 
 
 
 Bangalore - Account Coordinator -CS, OM
 
 
 
 
 
 
 
 
 
 
 About the Role:
 
 As the Order Manager, you will play a crucial role within Client Services, responsible for processing client orders efficiently and accurately. You will be responsible for day-to-day order entry processing and operations, ensuring timely turnaround and delivery of client requests. This role will report to the Order Manager, Lead / Team Lead.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for complex orders from entry to completion, ensuring accuracy and timeliness throughout the process. This includes data entry, tracking due dates, assessing asset workability, and working in close collaboration with stakeholders.
 </li>
 <li>
 Conduct thorough validation of workflows to ensure processes are efficient, effective and compliant with company and client standards and requirements.
 </li>
 <li>
 Serve as a point of contact for Title or Project Leads, providing regular updates on order status and escalating any issues or concerns as needed.
 </li>
 <li>
 Own setting up and coordinating projects in our proprietary cloud-based platforms for Fulfillment &amp; Localization services. Setting up projects on ONE / SNL and Sfera and sending out work requests to the production teams.
 </li>
 <li>
 Ensuring that files are completed on a timely manner by liaising with Production. Workability of assets and follow up with the Client on missing/erroneous assets eg: scripts, proxies.
 </li>
 <li>
 Set up POA for all atypical projects involving other teams. Ensure that production teams and external freelance resources are clearly and accurately informed of all client requirements for each project and comply with the requirements.
 </li>
 <li>
 Collaborate with Production teams, freelancers and territory affiliates regarding project status and requirements, obtaining and circulating all necessary information.
 </li>
 <li>
 Collaborate with Billing or Pre-Billing teams as necessary to ensure accuracy in the billing of completed work. Verify all services rendered are properly documented and billed according to established structure and client agreements.
 </li>
 <li>
 Responsible for data management in core internal systems (Sfera, ONE) or client systems, ensuring all relevant information is accurately recorded and maintained. Regularly audit data to identify discrepancies/errors and take corrective action as needed.
 </li>
 <li>
 Order and project execution/ ownership of subtitling, mastering, dubbing, fulfillment, audio, GFX and other workstreams as necessitated by client request.
 </li>
 <li>
 Project planning for change management and maintain clear communication on changed project plans to downstream teams.
 </li>
 <li>
 Other duties, projects as assigned.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 2-5 years&rsquo; experience across client services/order management.
 </li>
 <li>
 Proven experience in order management &amp; processing of project milestones in localization, content distribution &amp;/or E2E post-production environments.
 </li>
 <li>
 Proven experience in managing orders in proprietary and 3rd party systems.
 </li>
 <li>
 Experience in managing project milestones based on workability, production capacity, and client due dates.
 </li>
 <li>
 Ability to meticulously review orders, documentation, and data throughout end-to-end order management process.
 </li>
 <li>
 High level attention to detail for ensuring quality and accuracy in orders.
 </li>
 <li>
 Strong collaborative mindset with a focus on teamwork. Experience working with cross-functional teams both locally and globally.
 </li>
 <li>
 Proven ability to build and maintain strong relationships with internal and external stakeholders.
 </li>
 <li>
 In-depth understanding of post-production processes, including marketing campaign execution. Familiarity with industry standards and best practices.
 </li>
 <li>
 Efficient in managing time and tasks effectively, with ability to prioritize competing demands while meeting deadlines.
 </li>
 <li>
 Skilled in escalation management and crisis resolution.
 </li>
 <li>
 Comfortable and skilled in working with data, with ability to effectively interpret, synthesize and integrate complex data into systems.
 </li>
 <li>
 Exceptional verbal and written communication skills.
 </li>
 <li>
 Willing to work night shifts or rotational shifts as per business requirement.
 </li>
 <li>
 Ability to multi-task and take on varied tasks and strong organizational skills. Ability to work under pressure and work towards achieving team goals. High degree of commitment to work. High performance standards.
 </li>
 <li>
 Pro-active attitude, actively problem solve, or actively employ problem-solving techniques simultaneously ability to remain calm and focused under pressure.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Note:
 
 This is client interaction role and not Finance &amp; Accounts role.
 
 
 
 Transport:
 
 free pick-up and drop facility from your residence to work and back.
 
 
 
 Meals:
 
 Breakfast, Lunch and dinner will be served in the facility.
 
 
 
 Candidate should be open for Night shift
 
 
 
 
</div>

Client Servicing/Account Coordinator

Amazon

<div>
 
 Description
 
 
 
 About Amazon.com
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 Key job responsibilities
 
 
 
 About The Role
 
 
 
 Team Manager, Vendor Consultants Team - RBS AVS
 
 
 As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors.
 
 
 RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor&rsquo;s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they&rsquo;re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships.
 
 
 You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor&rsquo;s business.
 
 
 A day in the life
 
 
 
 Responsibilities Include
 
 
 
 <ul>
 <li>
 Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed.
 </li>
 <li>
 Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience.
 </li>
 <li>
 Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.
 </li>
 <li>
 Manage end to end goal setting for team to align with organizational goals.
 </li>
 <li>
 Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns.
 </li>
 <li>
 Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
 </li>
 <li>
 Leads recruiting and hiring efforts across direct team and broader organization.
 </li>
 <li>
 Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants.
 </li>
 <li>
 Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 6+ years of digital advertising and client facing roles with a focus on data analysis experience
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 Experience analyzing data and best practices to assess performance drivers
 </li>
 <li>
 Experience influencing internal and external stakeholders
 </li>
 <li>
 Experience with sales CRM tools such as Salesforce or similar software
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of mentoring, leading and coaching experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - BLR 14 SEZ
 
 
 Job ID: A2979547
</div>

Manager, Vendor Consultant

SoCheers

<div>
 
 
 Only Bengaluru based candidates Apply
 
 
 
 
 
 
 Experience: 1 year to 3 years
 
 
 
 
 
 
 Who are you?
 
 
 
 
 
 <ul>
 <li>
 You should be someone who can develop and maintain smooth relationships with the client.
 </li>
 <li>
 You should be able to develop open and effective communication channels with the client.
 </li>
 <li>
 You should be someone who has an eye for attention to detail and who ensures quality is exceptional.
 </li>
 <li>
 You should have a personable and professional character that will allow you to build client rapport.
 </li>
 </ul>
 
 
 
 
 
 What will you do?
 
 
 
 
 
 <ul>
 <li>
 Manage the social media accounts and ORM for the brands.
 </li>
 <li>
 Manage the deliverables and day to day functioning of the brands.
 </li>
 <li>
 Act as a liaison between the clients and the internal teams.
 </li>
 <li>
 Arrange and attend meetings with the clients to discuss and identify their requirements.
 </li>
 <li>
 Coordinate with internal teams, clients, vendors, bloggers while executing on the brand.
 </li>
 <li>
 Addressing change in requirement stated by client during the interaction and getting it inculcated in collaboration with design, production &amp; operations.
 </li>
 <li>
 Co-ordinate internal projects and determine the best utilization of resources.
 </li>
 <li>
 Coordinate with clients and vendors for payments.
 </li>
 <li>
 Become a reliable point of contact for each client to help establish a strong business relationship.
 </li>
 </ul>
 
 
</div>

Senior Account Executive

FCB Kinnect

<div>
 
 
 Why This Role Matters
 
 
 
 
 
 
 You&rsquo;ll help ideas come to life, build real client relationships, and keep projects moving. You&rsquo;ll decode briefs, juggle timelines, and rally teams to deliver fast, smart, and effective work. If you&rsquo;re ready to learn, lead, and grow with bold creative minds, this ones for you.
 
 
 
 
 
 
 The Impact You&rsquo;ll Drive
 
 
 <ul>
 <li>
 Be the face of client interactions, managing expectations and building trust
 </li>
 <li>
 Translate briefs into action by working closely with strategy and creative teams
 </li>
 <li>
 Own timelines, follow-ups, and project delivery from start to finish
 </li>
 <li>
 Drive collaboration across internal squads with clarity and energy
 </li>
 <li>
 Stay ahead of timelines, details, and client needs&mdash;always
 </li>
 <li>
 Communicate clearly, think proactively, and keep the work sharp, relevant, and on-point
 </li>
 </ul>
 
 
 
 
 
 The Skills That Seal the Deal
 
 
 <ul>
 <li>
 1-2 years of experience in Account Management
 </li>
 <li>
 Experience working with GenAI, Meta Business Suite and similar platforms and project management tools to work smarter, faster, better
 </li>
 <li>
 Exceptional communication and relationship-building skills
 </li>
 <li>
 Proven ability to juggle multiple projects in a fast-paced environment
 </li>
 <li>
 A collaborative mindset with emerging leadership instincts
 </li>
 <li>
 A keen eye for both creative detail and campaign performance
 </li>
 </ul>
</div>

Account Executive

Tata Consultancy Services

<div>
 
 Greetings from TCS
 
 
 WE Are Hiring For
 
 
 
 
 SCOM (System Center Operations Manager)
 
 
 
 
 EXP 8+
 
 
 Location : Bangalore
 
 
 
 
 
 
 
 Services description:
 
 
 
 
 
 
 SCOM (System Center Operations Manager) Engineer
 
 
 
 is responsible for managing and maintaining the health, performance, and reliability of IT services across data centres and client devices using Microsoft's System Center Operations Manager.
 
 
 
 
 
 
 
 Experience Level: E3
 
 
 
 
 
 
 
 Required Experience &amp; Skillset:-
 
 
 <ul>
 <li>
 More than 8+ years of relevant Experience in the required area (System Center Operations Manager - SCOM)
 </li>
 <li>
 Required:
 </li>
 <li>
 Expert knowledge of managing, maintenance &amp; troubleshooting of SCOM Infrastructure
 </li>
 <li>
 Expert knowledge of Implementation and upgrade of existing SCOM 2019/2022 Landscape
 </li>
 <li>
 Experience in application/OS performance and availability monitoring
 </li>
 <li>
 Strong experience with writing SQL queries.
 </li>
 <li>
 SQL Azure Cloud Experience with the installation, configuration and administration of Microsoft System Center Operations Manager 2019/2022
 </li>
 <li>
 Experience using Microsoft Windows PowerShell scripting engine to automate tasks with SCOM
 </li>
 <li>
 Experience with System Center Orchestrator
 </li>
 <li>
 Ability to understand XML configuration files for Management Packs
 </li>
 <li>
 Familiarity with Enterprise Hardware and Infrastructure solutions with integration to SCOM Landscape.
 </li>
 <li>
 Understanding of Windows Server Administration
 </li>
 </ul>
 
 
 Desired:
 
 
 <ul>
 <li>
 SCOM Application Updates
 </li>
 <li>
 Server Patch management
 </li>
 <li>
 Knowledge of Networking
 </li>
 <li>
 Knowledge of SQL
 </li>
 <li>
 Knowledge of Windows/Linux Servers
 </li>
 <li>
 Experience with ITIL processes especially incident, change and service level management
 </li>
 <li>
 Need to be independent and coordinate with various teams for the daily operations, plan and execute scheduled activities.
 </li>
 <li>
 Able to work in 8/5 support shift, adaptive to rotational shift in case of business need.
 </li>
 <li>
 Willingness to learn new skills and technologies.
 </li>
 <li>
 Ability to make quick decisions, assume leadership without supervision, able to assume a role of authority as necessary.
 </li>
 <li>
 A keen eye for detail and a result driven approach.
 </li>
 <li>
 Effective analysis: Ability to listen, analyze and summarize.
 </li>
 <li>
 Ability to work in stressful situations. Conflict management skills is a plus.
 </li>
 <li>
 Customer and team-work oriented.
 </li>
 <li>
 Outstanding communication skills. Excellent English written and oral communication skills.
 </li>
 </ul>
 
 
</div>

System Center Operations Manager

KPMG India

<div>
 
 Job Description
 
 
 
 Global Immigration Engagement Management services are vital for our global growth plans and will ensure the success of our Immigration practice. The Global Engagement Management team is a network of professionals across the world who support our KPMG firms in their objectives of providing consistently exceptional services to our clients.
 
 
 Global Immigration Engagement Management Associate Consultant will support global immigration client engagement with a wide range of activities:
 
 
 <ul>
 <li>
 Work on Inbound activities &ndash; Initiation, Application drafting, Submission, Making Payments, Timely follow-ups and Reporting.
 </li>
 <li>
 Work on client mailbox management and take forward emails/tasks
 </li>
 <li>
 Work on weekly and monthly client reports for data accuracy and completeness
 </li>
 <li>
 Draft timely follow-ups to onshore teams to meet SLA commitments
 </li>
 <li>
 Update applicant records in the immigration tracking system.
 </li>
 <li>
 Coordinate with the Assistant Manager to fulfill client requests and take the necessary actions.
 </li>
 <li>
 Identify and escalate potential risks to leadership.
 </li>
 <li>
 Assist in preparing and maintaining process documentation.
 </li>
 <li>
 Support ad-hoc projects as needed.
 
 
 
 </li>
 </ul>
 This role will also have the chance to contribute to the continuous development of our global processes and technology to support the consistency of high levels of service delivery across our client engagements globally. This is an exciting opportunity with scope for progression for the right individual. The successful candidate should have a deep understanding of immigration matters, strong communication skills, credibility, and the ability to drive success within the KPMG network.
 
 
 
 Responsibilities
 
 
 
 Ensure High Quality of Process Delivery:
 
 
 <ul>
 <li>
 Demonstrate the awareness of KPMG's risk management policies and procedures and support engagement administration
 </li>
 <li>
 Work with attention to detail to deliver results to agreed standards
 </li>
 <li>
 Prioritize and deals with daily tasks to make most productive use of time
 </li>
 <li>
 Keep others updated on the status of tasks
 </li>
 <li>
 Proactively taking more task once completed
 </li>
 <li>
 Be task orientated and proven ability to produce quality work on a regular basis, to a consistently high standard
 </li>
 <li>
 Ask for support and escalate upward when appropriate
 </li>
 <li>
 Contribute to and abide by team decisions
 </li>
 <li>
 Strong attention to detail even when dealing with routine tasks
 </li>
 <li>
 Take accountability for making sound and timely decisions within scope of responsibilities
 </li>
 <li>
 Take a thorough approach to analyze information and making decisions, knowing what commitments are being entered.
 
 
 
 </li>
 </ul>
 
 Risk Management
 
 
 
 <ul>
 <li>
 Ability to recognize and raise potential matters of risk for the client and/or the firm to Line Manager for review and resolution in a timely manner.
 </li>
 <li>
 Good awareness of firm's policies and ability to raise concerns to a more senior member of the team for resolution.
 
 
 
 </li>
 </ul>
 
 Billing And Client Engagement Management
 
 
 
 <ul>
 <li>
 Ensure all time bookings are accurate and timely and achieve chargeable hours target.
 
 
 
 </li>
 </ul>
 
 Technology
 
 
 
 <ul>
 <li>
 Working on data cleansing exercise in immigration tools (if relevant as part of client transition)
 </li>
 <li>
 Work on expiry report and share with the AM when report is final and complete
 </li>
 <li>
 Work on WIP report and share with the AM when report is final and error free
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Mandatory Skills in any two of the follow Australian visa types:
 
 
 &mdash; TSS/482 Temporary Skill Shortage
 
 
 &mdash; 186 Permanent Residency
 
 
 &mdash; 400 Temporary Work Short Stay Specialist
 
 
 &mdash; 600 Visitor Visa
 
 
 &mdash; 500 Student Visa
 
 
 &mdash; 189 Skilled Independent Visa
 
 
 &mdash; 820 &amp; 801 Partner Visa
 
 
 &mdash; Global Talent Visa etc.
 
 
 Candidate must have 1-4 years of experience in immigration, Australia Inbound compliance or relevant experience with a recognized immigration service provider
 
 
 <ul>
 <li>
 Undergraduate University degree preferred
 </li>
 <li>
 Good knowledge of immigration processes - Australia Inbound compliance
 </li>
 <li>
 Working experience within an Immigration setting
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Ability to work in a fast-paced environment, demonstrating a high level of integrity and accuracy
 </li>
 <li>
 Basic level of organization and Drafting skills including ability to manage multiple GI clients and work under pressure.
 </li>
 <li>
 Strong professionalism and overall confidence
 </li>
 <li>
 Highly efficient with technology/tools (Preferred LMM)
 </li>
 <li>
 Process oriented
 </li>
 <li>
 Ability to collaborate with diverse teams
 </li>
 <li>
 Proficient communicator in written and spoken English (other languages advantageous but not required)
 </li>
 <li>
 Ability to build relationships/ trust both with the internal teams and clients
 </li>
 <li>
 Experience and ability to work with confidential material
 </li>
 <li>
 Proficiency in MS Office tools
 
 
 
 </li>
 </ul>
 #KGS
</div>

Global Immigration : Associate Consultant - Australia Inbound Immigration

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