account manager Jobs in Dubai United Arab Emirates

account manager

customer service representative Jobs in Dubai United Arab Emirates

customer service representative

key account manager Jobs in Dubai United Arab Emirates

key account manager

commercial manager Jobs in Dubai United Arab Emirates

commercial manager

customer service executive Jobs in Dubai United Arab Emirates

customer service executive

client servicing manager

Visualworks Advertising LLC

<p><b>Advertising Client Servicing Manager </b>(BTL Advertising/ Visual Merchandising)</p><p>KBC-Visualworks Advertising LLC, a leading BTL advertising company based in Dubai which is part of KBC CORP, is looking for, a proactive, strategic, and relationship-driven <b>Client Service Manager</b> who can manage some of the leading clients in the market, providing high quality service. This role requires excellent communication skills, a proactive approach, and the ability to resolve client issues efficiently. In this role, you&rsquo;ll act as the primary liaison between our clients and internal teams, ensuring seamless communication, effective project execution, and consistent client satisfaction.<br/><b>Requirements:</b></p><p><b>Key Responsibilities:</b></p><ul><li>Serve as the main point of contact for assigned clients, managing expectations and building trusted relationships.</li><li>Oversee project timelines, budgets, and deliverables to ensure successful campaign execution.</li><li>Translate client goals and briefs into actionable tasks for internal creative and production teams.</li><li>Collaborate closely with internal departments to deliver integrated advertising solutions.</li><li>Identify opportunities for client growth and present strategic recommendations and upsell opportunities.</li><li>Prepare and lead client meetings, presentations, status calls, and performance reviews.</li><li>Monitor campaign performance, generate reports, and suggest optimizations.</li><li>Resolve client issues with speed, empathy, and professionalism.</li><li>Stay up-to-date with industry trends and client market conditions.</li></ul><p><b>Requirements and Qualifications:</b></p><ul><li>Bachelor&rsquo;s or Post Graduate degree in Marketing, Advertising, Communications, or a related field.</li><li>3&ndash;5 years of experience in client service or account management within an BTL production company.</li><li>Proven ability to manage multiple projects and clients simultaneously.</li><li>Strong interpersonal and communication skills, both verbal and written.</li><li>Exceptional organizational and problem-solving abilities.</li></ul><p>Remuneration will be best in the industry. If you are a passionate professional with a knack for client relationships and service excellence, we encourage you to apply and become part of our growing team!</p><p>Job Type: Full-time</p>

Advertising Client Servicing Manager (BTL Advertising/ Visual Merchandising)

Changing Tree Communications Pvt Ltd

<div><span style="font-size: 11px;"><b>Experience: 2 to 8 years</b></span></div><div><span style="font-size: 11px;"><b>Must Skills:</b></span></div><div><span style="font-size: 11px;">2 years Advertising services expereince is a must</span></div><div><span style="font-size: 11px;">English (MUST)</span></div><div><span style="font-size: 11px;">Preferred Languages: Arabic, Russian, Mandarin, Cantonese, French, Spanish</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Awarded as best Marketing Campaign of the year from Star Awards, we are one of the most rapid-growing ad agencies in India. We’ve taken the leap of faith and of distances to build a highly personalized approach to the brands we work with, renewed with a global perspective.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>What do we want from you?</b></span></div><div><span style="font-size: 11px;">We want you to be one point of contact for clients. You should be a creative communication and marketing solutions for clients assigned. You will also be the go-to person in case of delivery and control activation questions, any escalation in terms of timeliness/quality and will need to plug it by internal coordination till the solution provided</span></div><div><span style="font-size: 11px;">Possess strong understanding of digital marketing, marketing communication and its implementation</span></div><div><span style="font-size: 11px;">Cracking brief given by client, assist team for smooth execution and processing of all the campaigns</span></div><div><span style="font-size: 11px;">Accountable for project completions with the expected quality and Service Level Agreements</span></div><div><span style="font-size: 11px;">Establish and cultivate relationships with a company’s clients</span></div><div><span style="font-size: 11px;">Supports in creating innovative tactics to support brand strategies for client</span></div><div><span style="font-size: 11px;">Regular site meetings for key clients and understand their needs</span></div><div><span style="font-size: 11px;">Pass on any Account mining leads to sales team as and when identified</span></div><div><span style="font-size: 11px;">Work with other account managers at a company to create a consistent client message</span></div><div><span style="font-size: 11px;">Ensuring flawless and regular documentation and progress report for the management and clients</span></div><div><span style="font-size: 11px;">Responsible to bring repeat business from current client</span></div><div><span style="font-size: 11px;">Associations and collaborations:</span></div><div><span style="font-size: 11px;">The role requires close collaboration with UAE and India team:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Creative and design</span></div><div><span style="font-size: 11px;">Digital Marketing</span></div><div><span style="font-size: 11px;">Web and technology team</span></div><div><span style="font-size: 11px;">Sales</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Competencies and Skills Required:</b></span></div><div><span style="font-size: 11px;">An inherent nature to excel and generate value for the client</span></div><div><span style="font-size: 11px;">Prior experience in operations in a client facing role.</span></div><div><span style="font-size: 11px;">Proficient in strategic planning and have a strong understanding of a company’s services so they can explain clients and answer questions in both group and one-on-one situations</span></div><div><span style="font-size: 11px;">Candidate should be balanced with logical and practical thinking, focused, able to handle the pressure and quality-oriented</span></div><div><span style="font-size: 11px;">Strong judgment and decision-making skills. In addition, they should have a strong leadership skill, be self-directed and be able to multitask</span></div><div><span style="font-size: 11px;">Functional Knowledge of MS office and understanding of P&amp;L.</span></div>

Client Servicing, Account Manager

TLB Business Advisory Services

<p>Please note: This is NOT a Finance or Accounting role. This is a Client Servicing position in a Creative Advertising Agency.</p><p><b>We&rsquo;re Hiring: Senior Account Manager (Arabic Speaker)</b><br/><i>Client Servicing Role &ndash; Creative Advertising Agency </i></p><p><i>Location: Dubai</i></p><p>Our client, a fast-growing and dynamic creative agency, is looking for a <b>Account Manager</b> to lead high-impact campaigns across the region &mdash; with a special focus on government and public sector clients.</p><p><b>What You&rsquo;ll Be Doing:</b></p><p>Manage end-to-end client relationships with professionalism and confidence<br/>Oversee 360&deg; campaign planning, execution, and performance &mdash; from ATL to digital<br/>Prepare clear briefs, contact reports, project timelines, and performance trackers<br/>Coordinate with strategy, creative, and production teams to deliver on client expectations<br/>Ensure every project meets deadlines, budget, and strategic objectives</p><p><b>What You Bring:</b></p><p>Native Arabic speaker with excellent English communication skills (written &amp; spoken)<br/>3+ years of agency experience, ideally handling government or large public-sector clients<br/>Strong leadership and project management skills<br/>Proven success in delivering integrated marketing campaigns (ATL, BTL, Digital)<br/>Detail-oriented, proactive, and great under pressure<br/>Well-versed in UAE workflows, cultural nuances, and public communication standards</p><p><b>You&rsquo;re Right for This Role If:</b></p><p>You love leading with strategy but thrive on execution<br/>You can brief a video, run a social campaign, and lead a rollout &mdash; effortlessly<br/>You&rsquo;re a team player who takes ownership and makes things happen</p><p><b>Educational Fit: </b></p><p>Bachelor&rsquo;s degree in Marketing, Communications, Advertising, or a related field</p><p><b>Ready to lead impactful campaigns and make your mark?</b><br/>Send your CV to <b>hr@icon-ad.com</b> with the subject line: <i>Account Manager (Arabic Speaker)</i></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience in handling government clients?</li><li>How much is your salary expectation?</li><li>Do you have a notice period?</li></ul><p>Experience:</p><ul><li>agency side handling government account: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Account Manager - Client Servicing

Meraki Developers

<h2></h2><p><strong>Job Summary:</strong></p><p>Meraki Developers is seeking a seasoned and proactive <strong>CRM Manager</strong> to lead and manage post-sales operations, client servicing, legal coordination, and collections for our real estate developments in Dubai. The ideal candidate must bring in-depth experience in <strong>Dubai’s real estate sector</strong>, understand local regulations (DLD, RERA), and demonstrate proficiency in platforms like <strong>Bitrix or similar CRM systems</strong>. This role is pivotal in ensuring a premium customer journey from booking to handover.</p><p><strong>Key Responsibilities:</strong></p><h4><strong>Team Management & Operations</strong></h4><ul><li>Lead, train, and supervise a team of CRM executives to ensure high-quality customer engagement.</li><li>Assign responsibilities, monitor performance, and implement best practices to streamline client interactions.</li><li>Drive productivity through regular performance reviews and coaching sessions.</li></ul><h4><strong>Client Relationship Management</strong></h4><ul><li>Serve as the escalation point for premium clients post-booking.</li><li>Ensure timely, professional, and personalized responses to client queries, concerns, and service requests.</li><li>Maintain high standards of client satisfaction throughout the customer lifecycle.</li></ul><h4><strong>Post-Sales Operations</strong></h4><ul><li>Manage complete post-sales processes: welcome calls, documentation, payment plan coordination, agreement execution, and handover preparation.</li><li>Collaborate closely with Sales, Projects, Finance, and Legal teams to ensure seamless post-sales operations and timely possessions.</li></ul><h4><strong>Legal Coordination & Documentation</strong></h4><ul><li>Oversee the accurate and timely generation of client documents (Allotment Letters, SPAs, Receipts, etc.).</li><li>Coordinate with the Legal team on Dubai-specific regulations, including RERA compliance and DLD requirements.</li><li>Address and resolve client legal queries in coordination with the legal department.</li></ul><h4><strong>Collections & Payment Follow-Ups</strong></h4><ul><li>Ensure timely collections as per agreed payment schedules.</li><li>Proactively follow up on overdue payments and manage defaulter escalation protocols.</li><li>Prepare regular collection reports and MIS for management visibility.</li></ul><h4><strong>Handover & Possession</strong></h4><ul><li>Manage the end-to-end handover process in coordination with engineering and facility teams.</li><li>Schedule pre-possession inspections, ensure snag list resolution, and arrange handover appointments.</li><li>Maintain complete possession documentation and client feedback reports.</li></ul><h3></h3>

CRM Manager

Confidential Company

<p><strong>Job Purpose</strong> </p><p>The Deputy Manager will be responsible for playing a key role in client servicing and operation management for verification service for existing and prospective clients. This role involves interacting with clients on regular basis, and ensuring team delivers as per agreed SLAs, timely reporting, compliant addressal and enquiry management, collaborating with internal stakeholders across operations, finance, quality, IT, and other departments to deliver accurate and timely insights for client and internal reporting.</p><br/><p><strong>Job Responsibilities</strong>: </p><p><strong>Strategic Reporting and Data Analytics</strong></p><p>• Monitor Key Performance Indicators (KPIs) to track the performance.</p><p>• Liaison with the verification services partner with respect to process adherence required and timelines.</p><p>• Set out quality standards for various operational areas, ensuring minimization of TAT and insufficiencies.</p><p>• Ensure preparation of Standard Operating Procedures (SOPs), PPTs, Proposal and Process documents.</p><p>• Achieve the Service Level Agreement&#x27;s through process enhancements, monitoring key deliverables and tracking key indicators of the business for the department.</p><p>• Train & monitor performance of the team members to maintain excellence in the process operations.</p><p>• Manage and adhere to the ISO objectives of the department with respect to productivity, utilization, accuracy & customer satisfaction</p><p>• Ensure reports undergo quality check and submitted in timely manner.</p><p>• Create reports and MIS to effectively communicate insights to key stakeholders.</p><p>• Interact with existing clients to troubleshoot & take feedback on service levels.</p><p>• Ensuring minimization of errors & mitigation of risks through constant monitoring.</p><p>• Drive internal & external customer satisfaction</p><p><strong>Stakeholder Engagement and Process Optimization</strong></p><p>• Establish and maintain contact with various internal departments, ensuring delivery on operational requirements.</p><p>• Manage internal processes on behalf of client governments, including reporting, compliance, customer support.</p><p><strong>Tender and Proposal Management</strong></p><p>• Compile documents and data required for bid preparation, working in collaboration with departmental stakeholders.</p><p><strong>Compliance, Brand Management, and Market Intelligence</strong></p><p>• Ensure compliance with the company’s information security policies and procedures.</p><p>• Enhance the company’s profile and brand image through strategic initiatives and sustained business development efforts.</p><p>• Develop a comprehensive understanding of the business landscape, including market share and potential, to align strategies with business goals.</p><p>• Conduct market intelligence activities to stay updated on industry trends, competition, and emerging opportunities.</p><p><strong>Environment, Social & Governance</strong></p><p>• Promote judicious use of natural resources.</p><p>Adhere to the organisation&#x27;s environment, health, and safety policies, objectives, and guidelines.</p>

Deputy Manager Verification Services

noon

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   About noon
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  noon, the region's leading consumer commerce platform. On December 12th, 2017, noon
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  launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February
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  2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce,
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  fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
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  noon&rsquo;s mission: Ring every doorbell, every day.
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   Role Overview:
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  We are looking for a Senior Account Manager / Account Manager to join our noon Ads team. The ideal candidate will have strong experience in digital advertising, media management, and client servicing, with a proven track record of building and managing relationships with top brands or agencies.
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  This role requires someone who understands the advertising ecosystem, demonstrates strong commercial acumen, and possesses excellent negotiation and communication skills.
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   Key Responsibilities:
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   Manage and grow relationships with key endemic brands on platform and seller partners.
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   Develop and execute ad strategies aligned with brand objectives and business goals.
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   Drive ads discussions, negotiations, and campaign execution.
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   Collaborate with internal teams (Category, Marketing, and Product) to deliver impactful ad solutions.
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   Monitor campaign performance and provide actionable insights and optimizations.
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   Stay informed about advertising trends, competitors, and emerging media opportunities.
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   Qualifications:
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   4&ndash;6 years of relevant experience in digital advertising or media sales.
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   Prior experience working in media agencies or with tier 1 electronics or FMCG brands.
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   Strong understanding of digital ads, media buying, and performance marketing.
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   Excellent negotiation, relationship management, and analytical skills.
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   Smart, proactive and confident communicator with the ability to manage multiple internal and external stakeholders.
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   Fluency in English and Arabic is preferred.
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Account Manager

Zecruiters Jobconnect

<p>Job description</p><p>Manage end-to-end client servicing processes including onboarding, account maintenance, documentation, and client queries.</p><p>Role: BFSI, Investments &amp; Trading - Other</p><p>Industry Type: Financial Services</p><p>Department: BFSI, Investments &amp; Trading</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: BFSI, Investments &amp; Trading - Other</p><p>Education</p><p>UG: Any Graduate</p>

Client Service Manager

Explore 7063+ Client servicing manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.