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customer service executive

Net2Source (N2S)

<div>
 
 
 🔷 Join a Global Leader in Workforce Solutions &ndash; Net2Source Inc.
 
 
 
 🚀
 
 Right Talent. Right Time. Right Place. Right Price.
 
 
 
 📍 Operating in 32 countries | 5,500+ Employees
 
 
 🌐 www.net2source.com | 📧 | Mohanapriya@net2source.ae
 
 
 
 Job Title:
 
 Customer service executive
 
 
 
 Location:
 
 Dubai
 
 
 
 Type:
 
 3
 
 
 contracts
 
 
 
 Experience:
 
 2 to 5 Years
 
 
 
 
 
 Industry:
 
 Banking
 
 
 
 DL:
 
 UAE DL mandatory
 
 
 
 Notice:
 
 Immediate joiner
 
 
 
 Visa:
 
 own visa/Spouse or sponsorship visa
 
 
 
 
 
 
 Description
 
 :
 
 
 The staff will undertake the following activities:
 
 <ul>
 <li>
 Update terminals where batch settlement is not being performed by merchants
 </li>
 <li>
 Train merchants on acceptance of Aani and Jaywan
 </li>
 <li>
 Deploy marketing materials for Jaywan and Aani
 </li>
 <li>
 Collect unused terminals from the market / file insurance claim if the terminal is not found
 </li>
 </ul>
 
 
 
 
 
 Qualification:
 
 
 <ul>
 <li>
 Preferably a Graduate
 </li>
 <li>
 It should be currently located in Dubai
 </li>
 </ul>
 
 
 
 
 
 🔻 About Net2Source Inc.
 
 
 
 Net2Source offers global staffing solutions and enterprise-scale recruitment support.
 
 
 🏆 Recognized by INC 5000 &amp; SIA
 
 
 🌍 Global offices: UAE | USA | India | UK | Singapore | Canada | ANZ
 
</div>

Customer Service Executive

Danube Group

Job OverviewWe are looking for a dynamic, well-presented, and customer-focused Receptionist cum Customer Service Executive to manage our front desk operations while delivering exceptional service to clients and visitors. This role requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. The successful candidate will serve as the first point of contact for the organization and play a key role in creating a welcoming and professional experience.Key ResponsibilitiesFront Desk Management<ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer, screen, and direct incoming phone calls promptly</li><li>Manage appointment scheduling and meeting room bookings</li><li>Maintain visitor records and ensure security procedures are followed</li><li>Handle incoming and outgoing correspondence, parcels, and deliveries</li><li>Ensure the reception area is clean, organized, and presentable at all times</li></ul>Customer Service &amp; Support<ul><li>Respond to customer inquiries via phone, email, and in person</li><li>Provide accurate information regarding company products and services</li><li>Address customer concerns and resolve complaints efficiently</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Process bookings, orders, or service requests as required</li><li>Maintain and update customer records in the system</li><li>Conduct follow-ups to ensure customer satisfaction</li></ul>Qualifications &amp; Requirements<ul><li>(Diploma/Degree preferred)</li><li>Proven experience in a receptionist or customer service role</li><li>Excellent verbal and written communication skills</li><li>Strong interpersonal and problem-solving abilities</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Professional appearance and positive attitude</li><li>Ability to multitask and prioritize tasks effectively</li></ul>Key Competencies<ul><li>Strong customer service orientation</li><li>Excellent organizational skills</li><li>Attention to detail</li><li>Ability to remain calm under pressure</li><li>Team player with a proactive approach</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li></ul>Experience:<ul><li>eceptionist cum Customer Service Executive: 3 years (Required)</li></ul>

Receptionist cum Customer Service Executive

Confidential

<div>
 
 
 JOB SUMMARY
 
 
 
 Contribute in creating best in class customer experience and maintain highest levels of customer service by regularly contacting and interacting with customers to understand their generic Industry dynamics and specific business needs, understanding customer issues, complaints and growth opportunities and work with internal teams to address them as per specified plans targets.
 
 
 
 
 
 
 Job Type
 
 : Contract (6-12 Months)
 
 
 
 Salary Package
 
 : AED 6,000
 
 
 
 Job Location
 
 : JAFZA
 
 
 
 
 
 
 KEY RESPONSIBILITY
 
 
 <ul>
 <li>
 Receives, reviews and coordinates customer&rsquo;s request / inquiry to the concerned department in order to process and resolve the customer&rsquo;s requested requirements.
 </li>
 <li>
 Reviews the case of bounced cheques as provided by Finance and engage communication in order to resolve the payment issues and ensure that payment commitment are attained from customers. For non-resolution feedback is provided to Finance in order to escalate the case to legal.
 </li>
 <li>
 Reviews the case of customers&rsquo; outstanding payments as provided by Finance and engage communication in order to resolve the payment issues and ensure that payment commitment are attained from customers. For non-resolution feedback is provided to Finance in order to escalate the case to legal.
 </li>
 <li>
 Reviews the case of customers&rsquo; non-renewal of lease and license as provided by Lease and License section and engage communication in order to notify their status and ensure that customers renew the lease and license. For non-resolution feedback is provided to Lease and License section in order to escalate the case to legal.
 </li>
 <li>
 Receives and reviews the customers&rsquo; request for downsizing their facilities and engage dialogue with customer to negotiate in retaining the current facility status and ultimately attain a win-win situation for the Customer and organization.
 </li>
 <li>
 Monitors and follows up with the concerned customers in order remind and for the timely resolution of their pending issues.
 </li>
 <li>
 Follows up with the concerned department on customer&rsquo;s requirements in order timely resolve the customer&rsquo;s requested requirements.
 </li>
 <li>
 Meets customers and discuss on notice of termination and in order to negotiate in retaining the Customer and provide them with alternative and attractive solution. If not resolved proceed with the termination procedures to be communicated to Lease and License section.
 </li>
 <li>
 Receives, reviews and coordinates customers complain to the concerned department in order to process and resolve the customer&rsquo;s requested requirements.
 </li>
 <li>
 10. Support the sales team by participating in the events that promotes the Parks and Zones business.
 </li>
 <li>
 Maintains/updates customer data regarding cases and ensure timely and accurate information are processed.
 </li>
 <li>
 Generates reports and submit to team leader in order to update their activities progress and accomplishment.
 </li>
 </ul>
 
 
 
 
 
 TECHNICAL COMPETENCIES
 
 
 <ul>
 <li>
 
 Commercial - Customer Focus:
 
 </li>
 <li>
 
 Customer Knowledge:
 
 Demonstrates good understanding of DP World's projects, services, and offerings and their associated customer segments.
 </li>
 <li>
 
 Administration - Activity Coordination
 
 </li>
 <li>
 
 Defining Required Resources :
 
 Performs complex, detailed tasks and analyses that successfully accomplish objectives, adhering to timelines, and provides status updates work, noting when obstacles may hinder progress.
 </li>
 <li>
 
 Following Up:
 
 Adheres to project deadlines and milestones, completing work either on time or ahead of schedule.
 </li>
 </ul>
 
 
</div>

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management Location: UAE Salary: Up to AED 3,500 (Based on Experience) Experience Required: Minimum 2 YearsCreditCare Credit Management is seeking a skilled and result-driven Personal Finance Advisor to join our dynamic team. The ideal candidate will have strong experience in credit management and must be confident in handling bank negotiations and settlement processes on behalf of customers.Job Responsibilities:<ul><li>Manage and handle customer accounts related to credit cards, loans, and other liabilities</li><li>Communicate and negotiate directly with banks and financial institutions for settlement and restructuring</li><li>Achieve favorable settlement terms for customers</li><li>Provide professional financial advice and debt management solutions</li><li>Prepare settlement proposals and follow up with banks until closure</li><li>Maintain accurate records of client communications and agreements</li><li>Build strong relationships with banking representatives</li><li>Ensure compliance with company policies and UAE financial regulations</li><li>Meet monthly performance and recovery targets</li></ul>Requirements:<ul><li>Minimum 2 years of experience in financial advisory, debt management, or credit settlement</li><li>Proven experience in negotiating with banks in the UAE</li><li>Strong knowledge of UAE banking and credit policies</li><li>Excellent negotiation and communication skills</li><li>Ability to handle high-pressure situations professionally</li><li>Target-oriented and self-motivated</li><li>Proficiency in MS Office and CRM systems</li></ul>What We Offer:<ul><li>Salary up to AED 3,500</li><li>Attractive performance-based incentives</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Training and development support</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,500.00 per month

Milele

<div>
 The Customer Service Executive &ndash; Car Rental acts as the primary liaison between the rental sales team and the operations team on the ground. This role ensures smooth communication, seamless execution of rental contracts, and high-quality service delivery to customers. The position supports operational efficiency and fills gaps during team absences, ensuring uninterrupted rental operations.
 
 
 
 Your Responsibilities
 
 
 
 
 Customer Interaction &amp; Service
 
 
 
 Assist customers with rental inquiries, bookings, and contract clarifications.
 
 
 Provide accurate information regarding vehicle availability, pricing, and policies.
 
 
 Handle customer complaints or concerns promptly and professionally.
 
 
 
 Rental Operations Support
 
 
 
 Act as a bridge between the rental sales team (Pakistan) and on-ground operations team.
 
 
 Execute rental contracts, including data entry, verification, and follow-ups.
 
 
 Ensure timely delivery and collection of vehicles, maintaining accurate records.
 
 
 
 Sales Support &amp; Coordination
 
 
 
 Assist the rental sales team in achieving targets by providing operational support.
 
 
 Follow up on pending contracts, approvals, and payments.
 
 
 Coordinate with other departments to resolve operational issues or delays.
 
 
 
 Data Management &amp; Reporting
 
 
 
 Maintain accurate rental records and reports.
 
 
 Prepare daily/weekly updates for management on rental activities, pending issues, and customer feedback.
 
 
 
 Team Support &amp; Flexibility
 
 
 
 Cover responsibilities of other team members during absences, off days, or annual leave.
 
 
 Assist in ad hoc tasks assigned by the Rental Sales or Operations Manager.
 
 
 
 Skill Sets/Experience We Require
 
 
 
 Minimum high school diploma; Bachelor&rsquo;s degree preferred.
 
 
 Prior experience in car rental, customer service, or operations is a plus.
 
 
 Excellent communication skills in English; additional languages are an advantage.
 
 
 Strong organizational and multitasking abilities.
 
 
 Proficient in MS Office (Word, Excel, Outlook).
 
 
 Ability to work independently and as part of a team.
</div>

Customer Service Executive - Car Rental

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is looking for a dedicated and customer-focused Customer Care Executive to join our growing team in Dubai. This role is ideal for a professional who is passionate about delivering exceptional service, resolving client concerns efficiently, and maintaining strong customer relationships within a dynamic IT solutions environment.

Key Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li>
<li>Provide accurate information about company products and IT services.</li>
<li>Handle customer complaints professionally and offer effective solutions.</li>
<li>Escalate complex technical issues to the appropriate technical support team.</li>
<li>Maintain detailed records of customer interactions and service requests.</li>
<li>Follow up with customers to ensure issue resolution and satisfaction.</li>
<li>Assist in onboarding new clients and guiding them through service processes.</li>
<li>Coordinate with internal departments to ensure smooth service delivery.</li>
<li>Contribute to improving customer service procedures and standards.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Business Administration, IT, or a related field.</li>
<li>1&ndash;3 years of experience in customer service, preferably in the IT industry.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Proficiency in MS Office and CRM software.</li>
<li>Ability to work under pressure and manage multiple customer requests.</li>
<li>Professional and positive attitude.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong interpersonal skills</li>
<li>Customer-oriented mindset</li>
<li>Patience and active listening ability</li>
<li>Time management and organizational skills</li>
<li>Team-oriented with a proactive approach</li>
</ul>
At Al Haktur IT Solutions, customer satisfaction is at the core of our success. This Customer Care Executive position in Dubai offers an excellent opportunity to build a rewarding career while contributing to a company that values professionalism, innovation, and exceptional client support.</div>

Customer Care Executive

HRE DEVELOPMENT

The Handover Executive is responsible for managing the customer journey from unit readiness to successful property handover. The role ensures seamless coordination between internal departments and customers, delivering a high-quality handover experience that strengthens customer satisfaction, brand reputation, and long-term relationships.Key Responsibilities1. Customer Journey Management<ul><li>Act as the primary point of contact for customers during the pre-handover and handover stages.</li><li>Guide customers through the handover process, explaining timelines, documentation, and requirements.</li><li>Maintain consistent and professional communication to ensure a positive customer experience.</li><li>Verify completion status, snag clearance, and payment clearance before scheduling handover.</li><li>Ensure all required documentation is complete prior to handover appointment.</li></ul>2. Inspection &amp; Snagging Process<ul><li>Schedule and conduct unit inspections with customers.</li><li>Record snags/defects and coordinate with relevant teams for rectification.</li><li>Follow up to ensure timely closure of snags before final handover.</li></ul>3. Documentation &amp; System Management<ul><li>Prepare and manage handover documentation (clearance forms, acknowledgment letters, manuals).</li><li>Ensure all documentation is uploaded and updated in the CRM system.</li><li>Maintain accurate customer records and handover status tracking.</li></ul>4. Key Handover &amp; Customer Orientation<ul><li>Conduct official key handover and obtain customer sign-off.</li><li>Provide customers with warranty documents, property manuals, and contact details for after-sales support.</li><li>Educate customers on defect liability period and post-handover procedures.</li></ul>5. Post-Handover Follow-Up<ul><li>Coordinate with Facilities Management for service transition.</li><li>Handle initial post-handover queries and complaints.</li><li>Monitor customer satisfaction and escalate issues when required.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Real Estate, Marketing, or related field.</li><li>2&ndash;4 years of experience in CRM, customer service, or real estate handover.</li><li>Experience in real estate development industry preferred.</li></ul>Skills &amp; Competencies<ul><li>Strong customer relationship and stakeholder management skills.</li><li>Excellent verbal and written communication.</li><li>Conflict resolution and problem-solving ability.</li><li>High attention to detail and documentation accuracy.</li><li>Proficiency in CRM systems (e.g., Salesforce, Oracle, or similar).</li><li>Ability to manage multiple handovers simultaneously.</li><li>Customer-centric mindset.</li></ul>Job Type: Full-time

Handover Executive

Explore 2218+ Customer service executive in Dubai United Arab Emirates this March. Find roles across top companies and apply now to boost your career.

2218 customer service executive jobs In Dubai United Arab Emirates

Customer Service Executive

Receptionist cum Customer Service Executive

Customer Service Executive

Customer Service Executive

Customer Service Executive - Car Rental

Customer Care Executive

Handover Executive