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client success associate

Value Engineering

Job Description<ul><li>Support the Client Success team in managing day-to-day communication with clients.</li><li>Understand client requirements and assist in ensuring timely delivery of solutions.</li><li>Coordinate with internal teams (Engineering, Support, and Operations) to address client needs and concerns.</li><li>Assist in tracking and reporting client satisfaction, retention, and engagement metrics.</li><li>Participate in client onboarding and training sessions to ensure a smooth experience.</li><li>Maintain client information in CRM systems and support documentation of feedback and service improvements.</li><li>Learn and apply best practices for client relationship management and service excellence.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li><li>Fresh graduates or candidates with up to 1 year of experience in a client-facing or support role are encouraged to apply.</li><li>Strong communication skills (verbal and written) in English.</li><li>Willingness to work in US Shift (6 PM to 3 AM) or AUS Shift (3am to 12pm) to support international clients.</li><li>Basic understanding or familiarity with CRM systems (e.g., Salesforce, HubSpot) will be an advantage.</li><li>Positive attitude, eagerness to learn, and passion for delivering exceptional client experiences.</li><li>Female candidates are encouraged to apply.</li></ul>Work Location: In personBenefits<ul><li>Transport Facility for female employees</li><li>Competitive Salary Package</li><li>Structured Growth Plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international projects and best practices</li></ul>Job Type: Full-timeWork Location: In person

Client Success Associate

The Inventor Solutions

Full job descriptionLocation: Rawalpindi/ Islamabad Employment Type: Full-Time Department: Marketing &amp; GrowthAbout UsWe are a growing services company focused on building strong digital presence and measurable brand impact. We&rsquo;re looking for a Marketing Associate who understands the fundamentals of marketing and can execute consistently across social and digital platforms.Role OverviewThe Marketing Associate will support day-to-day marketing activities with a primary focus on managing social media accounts and assisting in all allied marketing tasks. This role is ideal for a fresh graduate or early-career professional who wants hands-on exposure and growth.Key Responsibilities<ul><li>Manage and maintain the company and client&rsquo;s social media accounts (Facebook, Instagram, LinkedIn, etc.)</li><li>Plan, schedule, and publish social media content</li><li>Coordinate with design/content teams for creatives and captions</li><li>Monitor comments, messages, and basic community engagement</li><li>Assist in campaign execution, promotions, and marketing initiatives</li><li>Support basic reporting, analytics, and performance tracking</li><li>Handle other allied marketing and coordination tasks as required</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration (BBA) with majors in Marketing</li><li>Fresh graduates are encouraged to apply</li><li>Basic understanding of social media platforms and digital marketing</li><li>Good written communication skills</li><li>Organized, proactive, and willing to learn</li><li>Ability to multitask and meet deadlines</li></ul>What We Offer<ul><li>Learning-driven environment with real industry exposure</li><li>Career growth opportunities in marketing and digital strategy</li><li>Supportive team and structured work environment</li><li>Market-competitive compensation (based on skills and potential)</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Marketing Associate

Automation X

Job Description: Technical Support Associate (Intern, Fresher, Part-Time &amp; Full-Time) Location: [Rawalpindi] / Remote-Hybrid Options Available Positions Available: Intern, Part-Time, Full-Time (Entry-Level/Fresher) Department: Customer &amp; Technical Success About Us: At our Company , we believe in building technology for people, supported by people. Our mission is to demystify tech and provide exceptional human support. We understand that the journey to a successful tech career isn't always a straight line. That&rsquo;s why we invest in potential, passion, and a willingness to learn. We are building our support team not just with experienced professionals, but with individuals at the very start of their journey. If you love technology, enjoy solving puzzles, and want a role where your growth is actively nurtured, you&rsquo;ve found the right place. The Opportunity &ndash; More Than Just a Job: This is a unique launchpad role designed for those ready to start their career in tech. Whether you're a student, a recent graduate, someone changing careers, or have faced hurdles in traditional tech interviews, we provide the structured environment, tools, and mentorship to help you succeed. You will receive comprehensive, hands-on training in both technical skills and professional communication. Who You Are: &middot; You are passionate about technology but may lack formal experience or have found technical interviews challenging. &middot; You are a natural problem-solver who enjoys helping others. &middot; You might be great with hardware, troubleshooting your own devices, or helping friends/family with tech issues, but haven't had the chance to prove it in a professional setting. &middot; You are eager to learn, coachable, and ready to be part of a supportive team. &middot; You may be an intern seeking real-world experience, a fresher looking for your first break, or someone seeking a flexible part-time or full-time role in tech. Key Responsibilities: &middot; Provide first-level technical support to our customers via email, chat, and phone. &middot; Diagnose and troubleshoot basic technical issues related to software, hardware, and networks. &middot; Document customer interactions and solutions clearly in our ticketing system. &middot; Escalate complex issues to senior team members with detailed notes. &middot; Learn and utilize our internal knowledge base and tools. &middot; Contribute to building our community help resources. What We Provide (Our Commitment to You): &middot; Intensive Skill-Building Training: A structured 4-week onboarding program covering technical fundamentals, our products, and core professional competencies. &middot; Interview &amp; Communication Coaching: Regular workshops focused on effective communication, scenario-based problem-solving, and how to articulate your technical knowledge confidently&mdash;skills that are valuable for life. &middot; Mentorship &amp; Shadowing: Paired with a senior support engineer for real-time guidance and feedback. &middot; Clear Growth Path: Defined pathways to advance to higher-level technical support, specialist, or engineering roles within the company. &middot; Supportive Environment: A team culture where questions are encouraged, and no issue is too small. Requirements: &middot; A high school diploma or equivalent is required; pursuing or holding a degree in IT, Computer Science, or related field is a plus, but not mandatory. &middot; Basic understanding of operating systems (Windows, macOS, Android, iOS). &middot; Strong customer service orientation and patience. &middot; Excellent verbal and written communication skills in English. &middot; The ability to learn new technologies quickly. &middot; A reliable internet connection and home workspace for remote roles. Bonus Points (Nice-to-Have, Not Required): &middot; Familiarity with help desk software (e.g., Zendesk, Freshdesk). &middot; Basic knowledge of networking concepts (TCP/IP, DNS, routers). &middot; Any prior informal tech support experience (for friends, family, or a school club). How to Apply: If you&rsquo;ve been looking for a role that values your potential and invests in your growth, we want to hear from you. Please submit your resume and in your cover letter, tell us about a time you solved a technical problem for someone else. What was the problem, and how did you figure out the solution? A-Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Part-time, Temporary, Contract, Internship, Fresher Contract length: 24 monthsPay: From Rs50,000.00 per monthWork Location: In person

IT Tech Support Engineer

Allure SEO & BPO Services

Job descriptionAllure Digital [www.alluredigital.net] is a fast-growing Digital Marketing Agency based in New York, serving clients across the USA &amp; Canada. We're seeking a full-time Senior SEO Executive for our Islamabad office. The ideal candidate should be highly motivated, analytical, and strategic, with a strong ability to conduct research and develop effective SEO strategies to drive client success. The individual will be responsible for all aspects of SEO, including performance, analysis, and outreach. Hands-on experience with SEO tools such as SEMrush, BrightLocal, SurferSEO, Screaming Frog, Google Keyword Planner, and Google Search Console is essential.Seniority Level: Mid-Level (3-5 Years)Responsibilities<ul><li>Actively lead SEO efforts, including keyword research, image optimization, and content strategies.</li></ul><ul><li>Conduct comprehensive keyword research, online research, and competitor analysis to identify high-impact keywords and opportunities for growth.</li></ul><ul><li>Develop and implement organic search strategies as directed by the Head of SEO, with a focus on measurable results.</li></ul><ul><li>Perform in-depth site analysis, covering on-page and off-page factors, to identify areas for optimization.</li></ul><ul><li>Manage local SEO tasks, including audits, GBP management, updates, and optimize local pages to enhance visibility.</li></ul><ul><li>Build and execute strategic outreach campaigns to acquire high-quality backlinks, including competitor backlink analysis and relationship building with authoritative websites.</li></ul><ul><li>Optimize websites for technical SEO elements, including site speed, schema markup, mobile usability, and crawlability.</li></ul><ul><li>Collaborate with content teams to align SEO goals with high-quality content production that drives engagement and rankings.</li></ul><ul><li>Stay updated on SEO best practices, algorithm updates, and emerging trends to refine strategies continually.</li></ul><ul><li>Prepare reports on SEO performance, insights, and strategies, ensuring effective communication with clients and internal teams.</li></ul>Skills &amp; Tools<ul><li>Strong analytical mindset with the ability to interpret data and performance metrics effectively.</li></ul><ul><li>Proficient in using SEO tools like SEMrush, BrightLocal, SurferSEO, Screaming Frog, Google Keyword Planner, and Google Search Console.</li></ul><ul><li>Expertise in web tracking tools such as Google Analytics and advanced SEO analysis.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you willing to work on US based timings ie: 5 PM to 2 AM onsite?</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Senior Executive Search Engine Optimization (SEO)

M TECHUB PVT LTD.

Location: On-site, Rawalpindi Salary: PKR 45,000 to 55,000 per month Experience: Minimum 2 years Department: MarketingJob SummaryM TECHUB LLC is hiring a Social Media Associate for an on-site role in Rawalpindi. You will handle daily social media execution, engagement, and campaign support across multiple platforms.This is a full-time, on-site position. Only Rawalpindi-based candidates should apply.Key Responsibilities<ul><li>Create and manage monthly content calendars</li><li>Publish, schedule, and optimize posts</li><li>Manage Instagram, Facebook, LinkedIn, Twitter, TikTok, and YouTube</li><li>Engage with followers and respond to messages</li><li>Analyze performance using insights and analytics tools</li><li>Support campaign planning and execution</li><li>Monitor trends and suggest content ideas</li><li>Coordinate with design and video teams</li></ul>Required Qualifications<ul><li>Minimum 2 years of social media management experience</li><li>Bachelor&rsquo;s degree in Marketing, Media, Communications preferred</li><li>Strong understanding of social media algorithms and best practices</li><li>Excellent English communication skills</li><li>Experience with planning tools like Notion, Trello, or Google Sheets</li><li>Basic familiarity with Canva, Adobe Express, Photoshop, or Illustrator</li></ul>Preferred Skills<ul><li>Basic photo or video editing</li><li>Understanding of Pakistan digital audiences</li><li>Experience handling customer queries on social platforms</li></ul>Why Work With M TECHUBM TECHUB is a growing tech company where you work on real brands and real campaigns. We value ownership, creativity, and execution.How to ApplySend your resume to hr@mtechub.comJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Social Media Associate

Translation Empire PK

<div>
 
 About the Job:
 
 
 
 
 
 Translation Empire PK is looking for a Payroll Officer who will be responsible for the accurate and timely processing of employee payrolls, ensuring compliance with company policies and legal regulations.
 
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Process and manage end-to-end payroll, ensuring accuracy, compliance, and timely salary disbursement
 </li>
 <li>
 Maintain and update employee payroll records including earnings, deductions, bonuses, and benefits
 </li>
 <li>
 Ensure strict adherence to labor laws, income tax regulations, and statutory requirements
 </li>
 <li>
 Liaise with HR for onboarding, exits, compensation changes, and leave tracking
 </li>
 <li>
 Address employee payroll queries while maintaining confidentiality and professionalism
 </li>
 <li>
 Prepare monthly, quarterly, and annual payroll reports for internal use and audits
 </li>
 <li>
 Manage benefits and deductions such as provident fund, EOBI, gratuity, and other statutory contributions
 </li>
 <li>
 Support month-end and year-end closing processes related to payroll and compensation
 </li>
 <li>
 Manage day-to-day purchasing operations, including vendor communication, quotations, and purchase orders
 </li>
 <li>
 Review and process invoices for accuracy, ensuring timely vendor payments
 </li>
 <li>
 Maintain records of purchases, pricing, and budget utilization
 </li>
 <li>
 Assist in evaluating vendor performance and recommending improvements
 </li>
 <li>
 Coordinate with relevant departments to understand purchasing needs and timelines
 </li>
 <li>
 Reconcile supplier accounts and handle discrepancies or disputes
 </li>
 <li>
 Support financial reporting by providing accurate purchase and expenditure data
 </li>
 <li>
 Ensure compliance with internal procurement policies and external audit requirements
 </li>
 <li>
 Support Financial Analysis when required
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven 4 years' experience in managing and processing payroll.
 </li>
 <li>
 Associate or bachelor's degree in Accounting, Finance, or a related field (preferred)
 </li>
 <li>
 Must have minimum 4 years' experience in managing and processing payroll.
 </li>
 <li>
 Must have processed payroll for over 200-300 headcounts.
 </li>
 <li>
 Must have experience of using a payroll system / software (e.g., ADP, Paychex, SAP, QuickBooks)
 </li>
 <li>
 Must have clear understand of Payroll Related Policies and procedures, including compliance to PK Payroll Processing.
 </li>
 <li>
 Strong understanding of payroll principles, labor laws, and tax regulations
 </li>
 <li>
 Excellent attention to detail and high level of accuracy
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Ability to manage deadlines and work independently
 
 
 </li>
 </ul>
 
 Shift Time:
 
 
 
 
 10am-7pm
 
 
 
 
 Location:
 
 
 
 DHA 1, Sector F, Rawalpindi
 
 
 
 Salary:
 
 
 
 Market Competitive
</div>

Payroll Specialist

Think Higher Consultants

The Customer Support Representative is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timeWork Location: In person

Customer Support Representative

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