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customer service coordinator

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client success manager

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As the Client Relationship Manager, you will support the sales team by ensuring seamless account management, maintaining strong client relationships, and contributing to revenue growth. You will be responsible for account activation, credit consumption management, account renewal tracking, and generating essential reports. You will also sell packages over the phone, assist in booking acquisition meetings, ensure client accounts are visited by the sales team, and monitor team revenue achievement.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Facilitate the activation and onboarding of new client accounts
 </li>
 <li>
 Build and maintain strong relationships with clients to drive retention and satisfaction
 </li>
 <li>
 Monitor client accounts to ensure accurate credit allocation and consumption
 </li>
 <li>
 Generate regular Account Management (AM) reports analysing client engagement and performance
 </li>
 <li>
 Conduct data analysis on client activity to identify trends, improvement areas, and growth opportunities
 </li>
 <li>
 Track client satisfaction, collect feedback, and recommend improvements to enhance service delivery
 </li>
 <li>
 Monitor client listings and ads to ensure compliance with company standards and optimise performance
 </li>
 <li>
 Address client inquiries, resolve issues promptly, and collaborate with the sales team to ensure client satisfaction
 </li>
 <li>
 Proactively manage account renewals and coordinate renewal activities with the sales team
 </li>
 <li>
 Sell, cross-sell &amp; up-sell bundles and listing packages over the phone to small existing or potential clients
 </li>
 <li>
 Support the sales team in booking acquisition meetings and ensuring a steady pipeline of prospects
 </li>
 <li>
 Ensure all client accounts are visited and properly managed by the sales team for relationship building and upselling
 </li>
 <li>
 Support the sales team in achieving their sales and revenue targets, with CRM KPIs linked to overall team performance
 </li>
 <li>
 Support tasks related to Sales Effectiveness (SE) projects, including target tracking and reporting
 </li>
 <li>
 Communicate team performance updates and provide feedback, including handling client complaints, to SE and management teams
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 2+ years of experience in a customer service or account management role
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Strong proficiency in data analysis and reporting tools, such as Microsoft Office, Excel or CRM systems
 </li>
 <li>
 Knowledge of classifieds and online platforms is a plus
 
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Excellent communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities and thrive in a fast-paced environment
 </li>
 <li>
 Strong sales acumen with the ability to sell over the phone and assist in acquisition activities
 </li>
 <li>
 Data-driven mindset with attention to detail and accuracy in reporting
 
 
 
 </li>
 </ul>
 Traits:
 
 
 <ul>
 <li>
 Organised, proactive, and able to collaborate effectively across teams
 </li>
 <li>
 Customer-focused mindset
 </li>
 <li>
 Excellent communication, organisational skills, attention to detail, and the ability to work well in a team
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Client Relationship Manager

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Job Summary:
 
 
 
 The Customer Success Partner (CSP) is a key role responsible for providing direct impact on revenue retention by owning the post-sales customer experience and engagement, driving adoption and value realization for our subscription customers. Ultimately, the CSP represents the customers&rsquo; interests in realizing value from Property Finder digital products and solutions. The CSP will focus on key accounts for which they will be responsible for leveraging data around customer health to effectively collaborate with cross-functional teams to drive customer outcomes, client satisfaction and overall revenue growth. The CSP will also partner closely with Sales to help them achieve their revenue targets and identify future growth opportunities. Strong relationship building skills and a passion for helping customers succeed, combined with an affinity for metrics and analytics, are key to success in this role.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Establish strong relationships with assigned customers, serving as their dedicated point of contact for all questions and concerns.
 </li>
 <li>
 Represent best practices regarding PF products and services to the customer to ensure maximum value from their investment.
 </li>
 <li>
 Consult with clients to jointly establish goals and the metrics used to evaluate progress towards those goals to align expectations for maximum client success
 </li>
 <li>
 Monitor health metrics to conduct reviews with clients using established metrics and reporting to ensure they are on track to meet goals and to remedy results that are off track.
 </li>
 <li>
 Identify CSQL&rsquo;s during customer check-ins to support revenue growth and upsell opportunities.
 </li>
 <li>
 Leverage technology to increase efficiencies and make processes scalable.
 </li>
 <li>
 Partner with sales to provide needed support and resources throughout the customer&rsquo;s lifecycle so they can achieve revenue targets.
 
 
 </li>
 </ul>
 
 Desired Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, marketing or science major.
 </li>
 <li>
 2 to 3 years of experience in a SAAS/Subscription environment.
 </li>
 <li>
 Customer Service or Live Operations management Experience.
 </li>
 <li>
 Exceptional oral and written communication skills internally and externally.
 </li>
 <li>
 Experience with Salesforce or similar CRM.
 </li>
 <li>
 Experience in real estate, PropTech, mobility tech or any other marketplace-based businesses is preferred
 </li>
 <li>
 Fluent in English, Arabic essential
 
 
 </li>
 </ul>
 
 Other Capabilities:
 
 
 
 <ul>
 <li>
 Strong organizational, multitasking and time-management skills.
 </li>
 <li>
 Focused, reliable and responsible self-starter that can self-manage with good critical-thinking skills.
 </li>
 <li>
 Passion for helping customers succeed, combined with an affinity for metrics and analytics, are key to success in this role.
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Customer Success Partner

SITA

<div>
 
 Overview
 
 
 
 
 WELCOME TO
 
 
 SITA
 
 
 
 We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.
 
 
 You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
 
 
 Are you ready to love your job? The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 At SITA we believe in putting the customer at the center of everything we do. The primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers (up to VP level) on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Customer Operation Manager you would be responsible for executing against our promises ensuring that our customers are receiving the most value from their investment. Provide pro-active input leveraging the capabilities of SITA product &amp; services to ensure we can retain and expand the account revenue.
 
 
 Continuous Improvement of the internal processes, tools, and metrics that support the customer facing account team, to improve the overall customer lifecycle experience and processes are part of this role.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Working hand in hand with the customer facing account team to oversee the delivery and technical performance of services.
 </li>
 <li>
 Collaborate with the customer facing account team to identify at-risk customers and develop effective retention strategies
 </li>
 <li>
 Perform regular customer service reviews and support the customer account team in the executive reviews and plans.
 </li>
 <li>
 Develop customer intimacy, build knowledge of the customer and ensure this knowledge is shared and kept updated for all back-office functions.
 </li>
 <li>
 Maintain a deep understanding of the company&rsquo;s products and services to provide accurate support.
 </li>
 <li>
 Stay updated on product updates, features, and common issues to assist customers effectively, and ensure customer is kept at latest level of release
 </li>
 <li>
 Identify and manage customer change request.
 </li>
 <li>
 Identify and escalate technical issues requiring higher-level support or specialized teams
 </li>
 <li>
 Follow up with customers to ensure their issues are resolved and satisfaction is achieved
 </li>
 <li>
 Collaborate with other departments to resolve customer issues and share feedback with the customer facing team
 </li>
 <li>
 Strive to deliver exceptional customer service, ensuring a positive experience for every interaction
 </li>
 <li>
 Supervise and manage the change management and problem management processes
 </li>
 <li>
 Analyze customer data and feedback to identify trends, usage patterns, and potential issues while tracking engagement and satisfaction metrics
 </li>
 <li>
 Assist in creating and executing customer success plans, documentation, and customer-facing communications to improve satisfaction and retention
 </li>
 <li>
 Prepare reports on customer metrics and success initiatives while contributing to knowledge management resources like FAQs and training materials
 </li>
 <li>
 Support the implementation of tools and process improvements to enhance customer experience and operational efficiency.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ABOUT YOU
 
 
 
 <ul>
 <li>
 A bachelor's degree in a relevant field such as Business Administration, Customer Service, Information Technology, or another related discipline.
 </li>
 <li>
 Overall 8+ years of experience with 5-7 years of experience in a customer support or technical support role, preferably in a fast-paced environment or in the technology/services sector
 </li>
 <li>
 5 years of experience in customer success, process improvement, or data analysis roles
 </li>
 <li>
 Experience with data analysis tools and methodologies for tracking customer satisfaction metrics.
 </li>
 <li>
 Proven experience in creating and driving customer improvement plan.
 </li>
 <li>
 7+ years of experience in leadership or management roles in the relevant sector, preferably in customer service, operations, or a related field.
 </li>
 <li>
 Demonstrated experience in team management, conflict resolution, and resource planning.
 </li>
 <li>
 Extensive experience in leading discussions with customers at senior to mid management level
 </li>
 <li>
 Proven ability to lead and develop a team to achieve business objectives.
 </li>
 <li>
 Experience in a complex multi-cultural matrix management organization
 </li>
 <li>
 Experience with SDWAN technology, MPLS L3 VPN, IPSEC, routing/switching technologies.
 
 
 
 </li>
 </ul>
 
 KNOWLEDGE
 
 
 
 <ul>
 <li>
 Deep understanding of operational strategies in customer success: Well-versed in best practices and processes that improve customer experience and team efficiency.
 </li>
 <li>
 Ability to align operational activities with business goals: Strong focus on translating customer needs into actionable plans, ensuring service delivery aligns with business outcomes.
 </li>
 <li>
 Familiarity with operational and customer success KPIs such as SLA adherence, case resolution time, key metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Health Scores.
 </li>
 <li>
 Technically competent with products and systems: Able to troubleshoot basic issues and work closely with technical teams to address more complex challenges.
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management: Confident in presenting to leadership, coordinating with cross-functional teams, and maintaining transparency across business units.
 </li>
 <li>
 Excellent problem-solving and critical thinking: Capable of analyzing operational challenges and implementing practical, scalable solutions.
 </li>
 <li>
 People leadership and team engagement: Builds trust with teams and customers alike through empathy, collaboration, and a customer-first mindset.
 </li>
 <li>
 Exceptional time management and organizational ability: Excels in balancing multiple responsibilities, meeting deadlines, and maintaining high service standards.
 
 
 
 </li>
 </ul>
 
 NICE-TO-HAVE
 
 
 
 <ul>
 <li>
 ITIL V4 foundation certification for process and service management roles, or certifications in Customer Relationship Management (CRM) tools.
 </li>
 <li>
 CCNP ENCOR (350-401)
 </li>
 <li>
 CCNP SDWAN Implementation (300-415).
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team&rsquo;s needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development
 
 : Level up your skills with our training platforms, including LinkedIn Learning!
 
 
 
 🙌🏽 Competitive Benefits
 
 : Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Manager Customer Operations

Talent 360 ME

<div>
 
 UNLOCK
 
 is hiring now for a "
 
 Customer Success Specialist
 
 "!
 
 
 
 UNLOCK
 
 is an exciting AI Tech startup that is revolutionizing the way companies find &amp; work with services agencies.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Ensure that all serious &amp; relevant clients find the services they need &amp; convert with a service provider through UNLOCK.
 </li>
 <li>
 Own &amp; enhance the UNLOCK experience for all clients who come to UNLOCK searching for services.
 </li>
 <li>
 Give all clients an initial welcome call to explain the process &amp; understand their service requirements / brief.
 </li>
 <li>
 Vet all clients to ensure the services they require are relevant to UNLOCK, that they are seriously looking to work with a services agency and that they have a suitable budget.
 </li>
 <li>
 Match clients with the most suitable service providers - this includes contacting providers, checking providers listings on UNLOCK and / or doing independent research directly to check for suitability prior to making the match.
 </li>
 <li>
 Build an ongoing relationship with all clients to ensure UNLOCK is their first choice whenever they are looking for business services in the future.
 </li>
 <li>
 Seek feedback and maintain and accurately update all clients&rsquo; feedback on a daily basis.
 </li>
 <li>
 The job scope will evolve according to the business needs and priorities over time.
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 1-3 Years of Experience as a Customer Success Specialist or relevant experience (Business Development, etc...). Fresh graduates are welcome to apply
 </li>
 <li>
 High level of collaboration skills.
 </li>
 <li>
 Experience with customer success or account management.
 </li>
 <li>
 Understanding of professional services.
 </li>
 <li>
 Excellent written, communication, and presentation skills.
 </li>
 <li>
 Fluency in English.
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Hybrid working model; 3 days from the office. The rest are from home with Fridays and Saturdays OFF.
 </li>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Mobile
 </li>
 <li>
 Mobile Line
 </li>
 <li>
 Exciting Package
 </li>
 <li>
 Flexible working hours
 
 
 
 </li>
 </ul>
 You can find out more about UNLOCK:
 
 
 
 Website:
 
 https://www.unlockassist.com
 
 LinkedIn:
 
 lhttps://www.linkedin.com/company/unlockprofessionals/
</div>

Customer Success (Cairo)

Seclore

<div>
 
 Congratulations, you have taken the first step towards bagging a career-defining role. Join the team of superheroes that safeguard data wherever it goes.
 
 
 
 
 
 
 
 What should you know about us?
 
 
 
 Seclore protects and controls digital assets to help enterprises prevent data theft and achieve compliance. Permissions and access to digital assets can be granularly assigned and revoked, or dynamically set at the enterprise-level, including when shared with external parties. Asset discovery and automated policy enforcement allow enterprises to adapt to changing security threats and regulatory requirements in real-time and at scale.
 
 
 
 
 Know more about us at www.seclore.com
 
 
 
 
 
 You would love our tribe:
 
 
 
 If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you!
 
 
 
 
 
 
 Here's what you will get to explore:
 
 
 <ul>
 <li>
 Engage with our existing and prospective customers and help them to adopt Seclore&rsquo;s products and solutions to meet their business requirements.
 </li>
 <li>
 Ensure consistent growth in the product awareness, adoption, and usage by Seclore&rsquo;s customers.
 </li>
 <li>
 Show case product and solution concepts via presentations, demos, user evangelization and effective documentation.
 </li>
 <li>
 Lead discovery sessions with IT and business users to understand the client's business objectives and system/application needs.
 </li>
 <li>
 With excellent understanding of Seclore&rsquo;s product features and related technologies, design the solution that best meets the client's requirements.
 </li>
 <li>
 Proactively create documentary artifacts like business cases, usage scenarios, solution blue- prints, FAQs, meeting notes etc.
 </li>
 <li>
 Lead or work with other customer success teams to ensure successful completion of project milestones for production Go-live, UAT sign-off and the initial rollout phase of the project.
 </li>
 <li>
 Communicate progress and expectations, escalates problems for awareness and resolution.
 </li>
 <li>
 Lead client training sessions
 </li>
 <li>
 Support clients through go-live process and play key role in promoting solution adoption and usage.
 </li>
 <li>
 Provide regular and adequate end user feedback to the product team.
 </li>
 <li>
 Create opportunities for upselling of Seclore&rsquo;s offerings
 </li>
 </ul>
 
 
 
 
 
 We can see the next Entrepreneur At Seclore if you have:
 
 
 <ul>
 <li>
 An experience in information security procedures and practices.
 </li>
 <li>
 A certification in the knowledge areas related to information security, business process management or IT infrastructure.
 </li>
 <li>
 An analytical frame of mind to identify multiple solutions to the same problem, to help in decision making.
 </li>
 <li>
 A &lsquo;can do&rsquo; attitude to be able to work within existing constraints and come up with innovative ideas that may not be obvious or apparent.
 </li>
 <li>
 Maturity and level headedness to be handle difficult situations and still maintain healthy relationships with customers and partners offerings is a plus Knowledge of information cyber security
 </li>
 </ul>
 
 
 
 
 
 Why do we call Seclorites Entrepreneurs not Employees?
 
 
 <ul>
 <li>
 We value and support those who take the initiative and calculate risks.
 </li>
 <li>
 We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business.
 </li>
 <li>
 We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive.
 </li>
 </ul>
 
 
 
 
 
 
 
 Excited to be the next Entrepreneur, apply today!
 
 
 
 Don&rsquo;t have some of the above points in your resume at the moment? Don&rsquo;t worry. We will help you build it.
 
 
 
 
 
 
 
 
 
 Let&rsquo;s build the future of data security at Seclore together.
 
 
 
</div>

Solutions Consultant

Zeal Group

<div>
 We're looking for a Country Manager for Egypt who will be driving business growth, ensuring the branch generates significant revenue, and expanding the client base. This role encompasses strategic sales initiatives, partnership development, and oversight of operational and administrative functions to ensure compliance and risk mitigation. As the face of the Egypt branch, the Country Manager plays a pivotal role in fostering relationships and delivering exceptional client experiences aligned with the company's objectives.
 
 
 
 Performance Profile:
 
 
 
 Your success in this role will be defined by achieving these outcomes in the first 6-12 months:
 
 
 <ul>
 <li>
 Business Development and Revenue Generation
 </li>
 <li>
 Build and nurture relationships with potential clients and partners, targeting multi-asset trading products (e.g., Gold, Oil, FX, Cryptocurrencies).
 </li>
 <li>
 Identify and onboard Introducing Brokers (IBs) and Money Managers to enhance account activations and revenue growth.
 </li>
 <li>
 Leverage industry events and personal networks to source high-value IBs and trading clients.
 </li>
 <li>
 Cross-sell services to existing clients to expand their business lifecycle.
 </li>
 <li>
 Sales Leadership
 </li>
 <li>
 Establish and achieve branch-specific sales targets, ensuring alignment with company-wide objectives.
 </li>
 <li>
 Guide the team on trading needs and prepare tailored proposals to meet client requirements.
 </li>
 <li>
 Risk Mitigation and Administrative Oversight
 </li>
 <li>
 Monitor and manage branch compliance with company policies, legal requirements, and industry standards.
 </li>
 <li>
 Ensure timely updates on client funding, trading volumes, and account activations.
 </li>
 <li>
 Maintain accurate records in the CRM system, documenting communication and transactions.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Oversee branch operations, ensuring efficient workflows and client satisfaction.
 </li>
 <li>
 Develop strategies to mitigate risks and address administrative challenges.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Academic Qualification Requirement:
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Finance, or related field.
 
 
 
 </li>
 </ul>
 
 Work Experience Requirement:
 
 
 
 <ul>
 <li>
 6+ years of experience in FX and CFD brokerage in a sales role.
 </li>
 <li>
 Previous Sales Manager job title in the FX industry in MENA Region
 </li>
 <li>
 Proven track record in sales.
 </li>
 <li>
 Has own book of business or can generate leads for his team.
 
 
 
 </li>
 </ul>
 
 Professional Key Knowledge Area Requirement:
 
 
 
 <ul>
 <li>
 In-depth knowledge of financial markets, including FX, Commodities, and Equities.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong leadership and strategic decision-making capabilities.
 </li>
 <li>
 Excellent relationship management and networking skills.
 </li>
 <li>
 Proficiency in sales planning and execution.
 </li>
 <li>
 Superior communication and negotiation skills.
 </li>
 <li>
 Organizational acumen for balancing sales and administrative responsibilities.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Training opportunities
 </li>
 <li>
 Gym allowance
 </li>
 <li>
 Company laptop provided
 </li>
 <li>
 Eye test &amp; Glasses Allowance (100 $ per employee per year)
 </li>
 <li>
 Private Medical Insurance
 </li>
 <li>
 Paid annual leaves
 </li>
 </ul>
</div>

Country Manager - Egypt

Worley

<div>
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. Right now, we&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while providing the energy, chemicals and resources needed now.
 
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. For more information, visit
 
 
 Worley.com
 
 
 
 You will provide structural engineering services to Worley and its customers, including technical support and supervision within the structural engineering team.
 
 
 
 Duties And Responsibilities
 
 
 
 <li>
 
 
 </li>
 Monitors construction of NPP&rsquo;s and associated structures; develops comments pertaining to non-compliance with design
 
 
 <ul>
 <li>
 Supports the Client in Civil Construction Site Inspections
 </li>
 <li>
 Participates in safety, environmental and hazard assessments
 </li>
 <li>
 Reviews, comments and prepares drafts of client correspondence pertaining to site construction
 </li>
 <li>
 Reports on project performance against the baseline plan
 </li>
 <li>
 Assists in ensuring that no technical changes are implemented without prior approval as per EPC contract procedure and regulatory requirements
 </li>
 <li>
 Represents Worley at internal &amp; external meetings on the project
 </li>
 <li>
 Reviews as-built documentation for completeness as per EPC contract requirements and applicable standards
 
 
 </li>
 </ul>
 
 Experience And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering or equivalent.
 </li>
 <li>
 Strong construction oversight skills; 8+ years of construction field supervision experience in multi-cultural teams.
 </li>
 <li>
 NPP or Nuclear-related construction experience is required.
 
 
 </li>
 </ul>
 
 Special Job Requirements
 
 
 
 <li>
 
 
 </li>
 Ability to analyze, communicate, influence and persuade.
 
 
 <ul>
 <li>
 Strong written and verbal communication skills in English are essential, understanding of Russian is a plus.
 </li>
 <li>
 Proactive team player, proven to be effective in a multi-cultural environment.
 
 
 </li>
 </ul>
 
 Moving forward together
 
 
 
 At Worley we want our people to be energised and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection, and innovation.
 
 
 We recognise the value of equal employment opportunity and are committed to promoting fairness, equity and diversity in its workplace hence we encourage applications from people with a variety of experience and backgrounds. We&rsquo;re building a diverse, inclusive, and respectful workplace where everyone feels they belong, can be themselves, and are heard.
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Apply today.
 
 
 
 Company
 
 
 
 Worley
 
 
 
 Primary Location
 
 
 
 EGY-CAI-Cairo
 
 
 
 Job
 
 
 
 Structural
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Employment Type
 
 
 
 Employee
 
 
 
 Management Level
 
 
 
 Individual Contributor
 
 
 
 Job Posting
 
 
 
 Aug 29, 2025
 
 
 
 Unposting Date
 
 
 
 Sep 30, 2025
 
 
 
 Reporting Manager Title
 
 
 
 Senior Project Manager
</div>

Site Construction Field Supervision Engineer

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