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client support coordinator

Efficient Tourism LLC

Job Title: Sales Support Coordinator (B2B) Company: Efficient Tourism LLC Location: Dubai, UAEAbout Us: Efficient Tourism LLC is a Dubai-based travel and tour agency specializing in B2B services. We are committed to delivering reliable travel solutions and building lasting partnerships with clients across the tourism industry.Role Summary: We are hiring a Sales Support Coordinator to strengthen our B2B sales operations. This position involves client servicing, order and booking management, coordination with partners, and providing administrative support to the sales team.Responsibilities:<ul><li>Respond to inquiries from B2B clients and assist with requests</li><li>Process orders and bookings accurately, ensuring smooth fulfillment</li><li>Coordinate with suppliers and internal teams for timely execution</li><li>Keep CRM and client records updated</li><li>Assist in preparing proposals, quotations, and reports</li><li>Provide day-to-day administrative support to the sales team</li></ul>Requirements:<ul><li>Prior experience in sales administration, sales coordination, or B2B client support</li><li>Excellent communication skills in English and Hindi</li><li>Good organizational and multitasking abilities</li><li>Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)</li><li>Ability to work in a fast-paced environment with attention to detail</li><li>Bachelor&rsquo;s degree preferred</li><li>Familiarity with the travel and tourism industry in Dubai is a plus</li></ul>What We Offer:<ul><li>A chance to grow with a reputable travel agency</li><li>A collaborative team environment</li><li>Competitive salary package</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Sales Support Coordinator (B2B)

Gardensouq.com

About Us:At Savannah So Beautiful Landscaping LLC, we specialize in transforming spaces through our curated selection of indoor and outdoor plants, designer pots, garden d&eacute;cor, water fountains, and landscaping services. Our goal is to bring nature and beauty into every environment we touch.To support our growing list of residential and commercial projects, we are looking for a reliable and professional Site Operations &amp; Client Coordinator to be the key link between our on-site teams and valued clients.Role Overview:As a Site Operations &amp; Client Coordinator, you will manage and monitor project execution at client sites while ensuring a smooth and positive client experience. You'll work closely with the landscaping, design, and delivery teams to ensure timely completion of projects and client satisfaction.Key Responsibilities:<ul><li>Oversee daily activities at residential or commercial project sites</li><li>Coordinate between internal teams (landscaping, delivery, sales) and clients</li><li>Ensure accurate execution of designs and installations (plants, d&eacute;cor, fountains, etc.)</li><li>Act as the main point of contact for clients during site visits and execution</li><li>Track project progress, resolve site-level issues, and report updates</li><li>Verify delivery and installation of correct items as per project plan</li><li>Ensure all client queries and concerns are addressed promptly and professionally</li><li>Maintain site documentation and daily work logs</li></ul>Requirements:<ul><li>Experience in site coordination, client service, or field project support</li><li>Strong interpersonal and communication skills</li><li>Good organizational and problem-solving ability</li><li>Basic knowledge of plants, pots, landscaping, or outdoor d&eacute;cor is a strong plus</li><li>Ability to work on-site, sometimes in outdoor conditions</li><li>Detail-oriented and comfortable managing multiple sites or clients</li><li>Valid driving license.</li></ul>Remark :We have chosen the title &quot;Site Operations &amp; Client Coordinator&quot; as it clearly represents the responsibilities of the role, overseeing on-site activities and coordinating with clients during project execution.Compared to &quot;On-Site Client Support Executive&quot;, which sounds more customer service-focused, this title is more balanced and better suited to someone who will manage both site operations and client communication in a professional setting. Salary Range: AED 4,000 &ndash; 7,000 / monthJob Types: Full-time, PermanentPay: AED4,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have relevant experience/ How many years?</li><li>Do you have an accredited qualification or degree in Customer Relationship Management, Business Administration, or a related field?</li></ul>

Site Operations & Client Coordinator/On-Site Client Support Executive

Best Choice Industries

About UsBest Choice Industries L.L.C. has been operating for over 20 years as a manufacturer and supplier of Air Conditioning Air Outlets, Grilles, Diffusers, and Ventilation Louvres. Based in Dubai Investment Park (DIP II), our company serves clients across the Middle East, North Africa, and other international markets.Job PurposeThe Client Relations Coordinator will act as a link between clients and internal departments, ensuring accurate communication, timely delivery of products, and efficient handling of client requirements.Key Responsibilities<ul><li>Act as the first point of contact for client inquiries and service requests.</li><li>Coordinate with the sales, production, and warehouse teams to ensure accurate and timely processing of orders.</li><li>Monitor delivery schedules and update clients on order status.</li><li>Maintain accurate records of client interactions, quotations, and order details.</li><li>Assist in resolving client concerns by coordinating with relevant departments.</li><li>Support preparation of client reports, documentation, and follow-up communications.</li><li>Ensure after-sales support is provided in coordination with the technical and service teams.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field.</li><li>Previous experience in client support, coordination, or sales administration preferred.</li><li>Strong organizational and communication skills.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Ability to handle multiple client requests and follow up effectively.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Client Relations Coordinator

B A T Technical Services LLC

Job Description &ndash; Customer Service Coordinator / Company AdministratorCompany: Home Repairs (Dubai, UAE) Industry: Property Maintenance &amp; RenovationsAbout UsHome Repairs is a fast-growing British owned &amp; operated company based in Dubai, specialising in property maintenance and renovations. We pride ourselves on delivering reliable, efficient, and high-quality services with clear communication to ensure customer satisfaction. As we continue to expand, we are looking for a dedicated and organised Customer Service Coordinator / Company Administrator to join our team.Position OverviewThe Customer Service Coordinator / Company Administrator will act as the central point of contact for customers, technicians, and management. This role is responsible for handling client inquiries, coordinating technician schedules, ensuring smooth communication across the business, and supporting day-to-day office administration.Key ResponsibilitiesCustomer Service &amp; Coordination<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and WhatsApp.</li><li>Manage service requests, quotations, and follow-ups to ensure excellent customer experience.</li><li>Handle complaints professionally and escalate issues to management when necessary.</li><li>Maintain strong relationships with repeat customers to encourage loyalty.</li></ul>Scheduling &amp; Operations Support<ul><li>Plan and coordinate daily technician schedules to ensure timely service delivery.</li><li>Track job progress and update both customers and management.</li><li>Monitor project timelines for renovation jobs and assist with status reporting.</li></ul>Administration &amp; Office Management<ul><li>Maintain accurate records of service requests, invoices, and payments.</li><li>Assist with HR-related tasks such as timesheets, leave tracking, and staff coordination.</li><li>Support procurement of office and site supplies when needed.</li><li>Prepare weekly and monthly reports for management.</li></ul>Sales &amp; Business Support<ul><li>Assist in preparing proposals, quotations, and service agreements.</li><li>Provide basic sales support by following up on leads and inquiries.</li><li>Support marketing initiatives such as customer feedback collection and promotions.</li></ul>Requirements<ul><li>Proven experience in customer service, administration, or coordination role (preferably in facilities management, property maintenance, or construction).</li><li>Strong organisational skills with the ability to prioritise tasks and multitask effectively.</li><li>Excellent communication skills in English.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); knowledge of CRM systems is a plus.</li><li>Customer-focused with problem-solving abilities and attention to detail.</li><li>Ability to thrive in a fast-paced environment and work independently.</li></ul>What We Offer<ul><li>Competitive salary package based on experience.</li><li>Opportunity to grow within a dynamic and expanding business.</li><li>Supportive team environment with exposure to various aspects of property maintenance and renovations.</li><li>A chance to contribute to a company that values customer service, professionalism, and efficiency.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,500.00 per monthAbility to commute/relocate:<ul><li>Dubai Silicon Oasis: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Customer Service : 3 years (Preferred)</li></ul>Application Deadline: 04/09/2025

Customer Service Coordinator / Company Administrator

Driven Properties

<div>Driven Properties is seeking a Customer Support Associate to join our Customer Care team. The ideal candidate will act as the first point of contact for clients, ensuring every inquiry is handled professionally, efficiently, and with a customer-first mindset.
We are looking for a proactive communicator who can thrive in a fast-paced real estate environment, is comfortable handling multiple channels of communication, and has a passion for delivering excellent customer service while supporting our sales and leasing teams.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Client Communication &amp; Support<ul>
<li>Act as the first point of contact for customers via phone, email, live chat, and in-person.
</li><li>Respond to inquiries related to property listings, company services, tenancy, and processes.
</li><li>Provide property details from listing portals such as Bayut, Property Finder, and Dubizzle, ensuring accurate and timely information.
</li><li>Connect clients directly to agents for urgent property-related queries.
</li></ul>Lead Qualification &amp; Routing<ul>
<li>Qualify incoming leads by understanding client requirements, budget, and preferences.
</li><li>Route potential buyers/tenants to the appropriate property consultant or leasing agent for immediate assistance.
</li><li>Maintain an updated record of leads in the CRM system, ensuring accurate tracking and follow-up.
</li><li>Support the Sales and Leasing teams by ensuring hot leads are prioritized and acted upon quickly.
</li></ul>Issue Resolution<ul>
<li>Investigate and resolve customer complaints or service issues promptly and professionally.
</li><li>Liaise with relevant departments (Leasing, Sales, Property Management, Finance, etc.) to resolve client concerns.
</li><li>Escalate unresolved or complex cases to the Customer Care Manager while keeping ownership of follow-ups.
</li></ul>Administrative Support<ul>
<li>Process client service requests, tenancy documents, and status updates.
</li><li>Maintain accurate client files and service history records.
</li><li>Prepare regular reports on customer inquiries, lead conversions, and support performance.
</li></ul>Customer Experience Enhancement<ul>
<li>Collect and document customer feedback to improve service delivery.
</li><li>Contribute to FAQs, knowledge base updates, and process improvements.
</li><li>Promote company services by ensuring clients receive a smooth, positive experience from inquiry to deal closure.
</li></ul>Compliance &amp; Professionalism<ul>
<li>Ensure all customer communications and lead management comply with company policies and UAE real estate regulations.
</li><li>Handle client data with confidentiality and professionalism.
</li><li>Uphold high ethical standards and represent the company positively.</li>
</ul>Requirements<ul><li><ul>
<li>Prior experience in customer service or call center in real estate
</li><li>Excellent communication skills (verbal &amp; written) in English; Arabic or other languages are an advantage.
</li><li>Strong lead qualification and customer engagement abilities.
</li><li>Familiarity with property portals (Bayut, Property Finder, Dubizzle) is highly preferred.
</li><li>Proficiency in MS Office and CRM systems.
</li><li>Ability to multitask, prioritize, and work under pressure.
</li><li>Customer-centric mindset with a professional and approachable attitude.</li>
<li>Flexibility to adjust to rotating shifts, weekend schedules, and support other branches as needed.</li>
</ul></li></ul>Benefits<ul>
<li>Competitive salary.</li>
<li>Health insurance and other benefits as per UAE labor law.</li>
<li>Opportunities for career growth and development within the organization</li>
<li>Dynamic and collaborative work environment.</li>
<li>Training opportunities in the real estate sector.</li>
<li>Contribution to providing exceptional customer service and driving success in a leading real estate brokerage firm in Dubai.</li>
</ul>If you're passionate about creating exceptional customer service, have a keen eye for detail, and thrive in a collaborative environment, we'd love to welcome you to the Driven Properties team!</div>

Customer Support Associate HQ

HOLZCRAFT MACHINERY TRADING LLC

Job Vacancy: Sales Coordinator Industry: Wood Cutting Machines, Spare Parts &amp; Consumables Trading Location: Ras Al Khor, DubaiWe are a well-established trading company specializing in Wood Cutting Machines, Spare Parts, and Consumables, based in Ras Al Khor. We are currently seeking a Sales Coordinator to join our team.Requirements:<ul><li>Minimum 3&ndash;4 years of experience in the UAE in a similar field (Wood Cutting Machines, Spare Parts, and Consumables trading).</li><li>Strong knowledge of the local market and industrial machinery.</li><li>Excellent communication and coordination skills.</li><li>Strong organizational abilities with attention to detail.</li><li>Ability to manage client relationships and support the sales team effectively.</li></ul>Responsibilities:<ul><li>Coordinate with the sales team to manage client requirements and follow up on leads.</li><li>Assist in preparing quotations, sales reports, and forecasts.</li><li>Maintain client records and ensure timely communication.</li><li>Support sales operations and liaise with the technical team to fulfill client needs.</li></ul>To apply, please send your CV to: cv@holzcraft.me Subject line: Sales CoordinatorJob Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul>

Sales Co-ordinator

Xalarate Trading Co. L.L.C.

Position: Project Coordinator Location: Dubai, UAE Company: Xalarate Trading Co.About the Role: We are seeking a motivated and detail-oriented Project Coordinator to join our growing team. The ideal candidate will play a key role in managing client relationships, coordinating projects, and supporting the sales team to ensure seamless operations in our building materials trading business.Key Responsibilities:<ul><li>Coordinate and oversee client orders, ensuring timely delivery of building materials.</li><li>Support the sales team with quotations, proposals, and follow-ups.</li><li>Act as a point of contact between clients, suppliers, and internal departments.</li><li>Monitor project timelines, track progress, and resolve operational challenges.</li><li>Maintain accurate records of sales, projects, and deliveries.</li><li>Prepare reports, presentations, and sales documentation.</li><li>Assist in identifying new business opportunities and supporting client acquisition.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree/Diploma in Business, Civil Engineering, or related field.</li><li>2&ndash;4 years&rsquo; experience in project coordination (preferably in construction or building materials).</li><li>Strong communication, negotiation, and organizational skills.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Ability to multitask and work under pressure.</li><li>UAE experience preferred; valid UAE driving license is an advantage.</li></ul>What We Offer:<ul><li>Competitive salary + performance-based incentives.</li><li>Opportunity to grow within project management.</li><li>Exposure to Dubai&rsquo;s leading construction and trading sector.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>UAE Project Coordinator : 2 years (Required)</li><li>AutoCAD: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Project Coordinator

Explore 7094+ Client support coordinator in Dubai this September. Find roles across top companies and apply now to boost your career.