customer care operations expert Jobs in Riyadh

customer care operations expert

customer service representative Jobs in Riyadh

customer service representative

client success manager

customer care representative Jobs in Riyadh

customer care representative

key account executive

client support executive

Yousef Al-Rajhi Group

<h3>Job Title: Client Support Executive</h3>&nbsp;📍 Location: Riyadh, Saudi Arabia 🕒 Employment Type: Full-Time &nbsp;<h3>About the Role</h3>&nbsp;We are seeking a proactive and customer-focused Client Support Executive to join our team. The ideal candidate will be responsible for managing client relationships, ensuring excellent service delivery, and acting as the primary point of contact for client inquiries and support. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced logistics and supply chain environment. &nbsp;<h3>Key Responsibilities</h3>&nbsp;<ul><li>Serve as the main contact for clients, addressing inquiries, requests, and service issues in a timely and professional manner.</li><li>Coordinate with internal departments (operations, transport, warehouse, and finance) to ensure smooth execution of client requirements.</li><li>Maintain accurate client records, contracts, and communication logs.</li><li>Prepare and share regular updates, reports, and performance summaries with clients.</li><li>Handle client complaints and provide effective solutions to ensure customer satisfaction.</li><li>Support the sales and business development team in managing ongoing client accounts.</li><li>Follow up on client payments, service renewals, and feedback.</li><li>Maintain strong knowledge of company services, logistics operations, and customer support procedures.</li><li>Contribute to continuous improvement initiatives and suggest ways to enhance client experience. &nbsp;</li></ul><h3>Qualifications &amp; Experience</h3>&nbsp;<ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>2–4 years of experience in client servicing, customer support, or account management (preferably within logistics, supply chain, or related industries).</li><li>Excellent communication and interpersonal skills in English (Arabic is an advantage).</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in MS Office and CRM systems.</li><li>Positive attitude, team player, and able to work under pressure. &nbsp;</li></ul><h3>What We Offer</h3>&nbsp;<ul><li>Competitive salary package.</li><li>Dynamic and supportive work environment.</li><li>Opportunities for career development and professional growth.</li></ul>

Client Support Executive

Ultimate Peaks Talent & Strategy

<div>
 
 Reports to:
 
 Founder &amp; Managing Director
 
 
 
 Type:
 
 Full-time or hybrid (commission-based with base retainer)
 
 
 
 
 Purpose
 
 
 
 
 To lead and grow Ultimate Peaks' consulting and executive search operations, ensuring smooth project delivery, strong client relationships, and consistent revenue &mdash; while maintaining the firm's brand standards and strategic direction.
 
 
 
 Key Responsibilities
 
 
 
 
 Client &amp; Business Management
 
 
 
 <ul>
 <li>
 Manage active projects end-to-end: from brief to delivery.
 </li>
 <li>
 Maintain relationships with existing clients and convert warm leads.
 </li>
 <li>
 Represent Ultimate Peaks professionally in meetings and proposals.
 
 
 </li>
 </ul>
 
 Team &amp; Operations
 
 
 
 <ul>
 <li>
 Coordinate freelance consultants and recruiters per project.
 </li>
 <li>
 Oversee proposal prep, contracts, and invoicing with admin support.
 </li>
 <li>
 Maintain project tracking on Zoho (or chosen CRM).
 </li>
 <li>
 Ensure reports, candidate summaries, and decks match the brand.
 
 
 </li>
 </ul>
 
 Growth &amp; Strategy
 
 
 
 <ul>
 <li>
 Identify new business opportunities and partnerships.
 </li>
 <li>
 Support thought leadership or content that builds visibility.
 </li>
 <li>
 Report monthly on revenue, margins, and client satisfaction.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 8-15 years in executive search, HR consulting, or recruitment leadership.
 </li>
 <li>
 Proven experience managing consultants or teams.
 </li>
 <li>
 Fluent in English and Arabic.
 </li>
 <li>
 Strong client presence, commercial mindset, and ethical discretion.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Compensation Structure
 
 
 
 
 
 Includes a Base Salary (8k -/+ SAR), Project Commission, Quarterly Bonuses, and Equity as On-Target Earnings (OTE).
 
</div>

Managing Consultant / General Manager

BLACKSTONE MACHINERY TRADING LLC

Job Title: GENERATOR RENTAL SALES EXECUTIVELocation: Riyadh, KSAJob Type: Full TimeSalary: Competitive / Base on ExperienceVisa: SponsoredJob Summary:The Rental Generator Executive is responsible for managing and expanding the generator rental business by handling customer inquiries, preparing rental offers, and coordinating equipment delivery and collection. The role focuses on sales coordination, customer service, and rental operations support. An engineering background is not required, as full product and technical training will be provided.Key Responsibilities:<ul><li>Manage rental inquiries and prepare quotations according to client requirements.</li><li>Coordinate with logistics and service teams for delivery, installation, and return of generators.</li><li>Maintain proper records of rental contracts, quotations, and client communication.</li><li>Develop and maintain strong relationships with existing and new clients.</li><li>Ensure all rental documentation is properly completed and approved.</li><li>Monitor equipment availability and support scheduling to ensure maximum utilization.</li><li>Follow up on payments and contract renewals with clients.</li><li>Provide after-rental customer support and handle any client concerns promptly.</li><li>Prepare periodic sales and rental activity reports for management review.</li></ul>QUALIFICATIONS:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field preferred</li><li>2&ndash;4 years of experience in sales, customer service, or equipment rental.</li><li>Experience in generator or machinery rental is an advantage.</li><li>Excellent communication and negotiation skills in English (Arabic is an added advantage).</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Valid Saudi driving license preferred.</li></ul>Job Type: Full-timePay: &#65020;3,000.00 - &#65020;4,500.00 per monthApplication Question(s):<ul><li>Are you located in Riyadh KSA now?</li><li>Are you available immediately?</li><li>Do you accept the salary range for this position?</li></ul>

Generator Rental Sales Executive

Hire Rightt - Executive Search & HR Advisory

<div>
 
 Job Title: Inside Sales Executive
 
 
 Industry: Logistics / Supply Chain
 
 
 Location: Riyadh, Jeddah, Dammam
 
 
 
 
 
 We&rsquo;re hiring an Inside Sales Executive to support business growth through efficient sales operations, client management, and cross-functional coordination.
 
 
 
 
 
 Key Responsibilities:
 
 
 &bull; Prepare and execute quotations, proposals, and contracts.
 
 
 &bull; Acquire and manage SME clients for freight, warehousing, and customs services.
 
 
 &bull; Liaise with internal teams and external logistics partners to ensure smooth order flow.
 
 
 &bull; Maintain and update CRM tools with accurate sales data.
 
 
 &bull; Develop analytical reports on performance, market outreach, and conversion rates.
 
 
 &bull; Support issue resolution, invoicing, and shipment coordination.
 
 
 &bull; Ensure timely communication and follow-ups with clients and stakeholders.
 
 
 
 
 
 Requirements:
 
 
 &bull; 2&ndash;4 years of experience in inside sales or customer support within logistics, supply chain or freight forwarding.
 
 
 &bull; Strong coordination, reporting, and communication skills.
 
 
 &bull; Proficient in CRM tools and MS Office.
 
 
 &bull; Ability to multitask and deliver under deadlines.
 
 
 
 
 
 📩 Interested candidates can share their CVs at gunn@hirerightt.ca
 
</div>

Inside Sales Executive

GymLab

Job Position: Sales &amp; Client Relations ExecutiveLocation: Riyadh, KSAType: Full Time- Develop and manage client relationships (schools, gyms, clubs).- Present GYMLAB&trade; products to prospects.- Prepare proposals and sales reports.Requirements:- Knowledge of the sports/fitness industry preferred.- Sales or client management experience.- Strong communication and presentation skills.To apply, please do so online at the following link:https://gymlab.me/jobs/sales-client-relations-executive/&#1575;&#1604;&#1605;&#1587;&#1605;&#1609; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1610;: &#1578;&#1606;&#1601;&#1610;&#1584;&#1610; &#1575;&#1604;&#1605;&#1576;&#1610;&#1593;&#1575;&#1578; &#1608;&#1593;&#1604;&#1575;&#1602;&#1575;&#1578; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569;&#1575;&#1604;&#1605;&#1608;&#1602;&#1593;: &#1575;&#1604;&#1585;&#1610;&#1575;&#1590;&#1548; &#1575;&#1604;&#1605;&#1605;&#1604;&#1603;&#1577; &#1575;&#1604;&#1593;&#1585;&#1576;&#1610;&#1577; &#1575;&#1604;&#1587;&#1593;&#1608;&#1583;&#1610;&#1577;&#1575;&#1604;&#1606;&#1608;&#1593;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;- &#1578;&#1591;&#1608;&#1610;&#1585; &#1608;&#1573;&#1583;&#1575;&#1585;&#1577; &#1593;&#1604;&#1575;&#1602;&#1575;&#1578; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569; (&#1575;&#1604;&#1605;&#1583;&#1575;&#1585;&#1587;&#1548; &#1575;&#1604;&#1589;&#1575;&#1604;&#1575;&#1578; &#1575;&#1604;&#1585;&#1610;&#1575;&#1590;&#1610;&#1577;&#1548; &#1575;&#1604;&#1571;&#1606;&#1583;&#1610;&#1577;).- &#1593;&#1585;&#1590; &#1605;&#1606;&#1578;&#1580;&#1575;&#1578; GYMLAB&trade; &#1593;&#1604;&#1609; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569; &#1575;&#1604;&#1605;&#1581;&#1578;&#1605;&#1604;&#1610;&#1606;.- &#1573;&#1593;&#1583;&#1575;&#1583; &#1575;&#1604;&#1593;&#1585;&#1608;&#1590; &#1608;&#1575;&#1604;&#1578;&#1602;&#1575;&#1585;&#1610;&#1585; &#1575;&#1604;&#1576;&#1610;&#1593;&#1610;&#1577;.&#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:- &#1610;&#1601;&#1590;&#1604; &#1575;&#1604;&#1573;&#1604;&#1605;&#1575;&#1605; &#1576;&#1602;&#1591;&#1575;&#1593; &#1575;&#1604;&#1585;&#1610;&#1575;&#1590;&#1577; &#1571;&#1608; &#1575;&#1604;&#1604;&#1610;&#1575;&#1602;&#1577; &#1575;&#1604;&#1576;&#1583;&#1606;&#1610;&#1577;.- &#1582;&#1576;&#1585;&#1577; &#1601;&#1610; &#1575;&#1604;&#1605;&#1576;&#1610;&#1593;&#1575;&#1578; &#1571;&#1608; &#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569;.- &#1605;&#1607;&#1575;&#1585;&#1575;&#1578; &#1602;&#1608;&#1610;&#1577; &#1601;&#1610; &#1575;&#1604;&#1578;&#1608;&#1575;&#1589;&#1604; &#1608;&#1575;&#1604;&#1593;&#1585;&#1590; &#1575;&#1604;&#1578;&#1602;&#1583;&#1610;&#1605;&#1610;.&#1604;&#1604;&#1578;&#1602;&#1583;&#1610;&#1605;&#1548; &#1610;&#1585;&#1580;&#1609; &#1575;&#1604;&#1602;&#1610;&#1575;&#1605; &#1576;&#1584;&#1604;&#1603; &#1593;&#1576;&#1585; &#1575;&#1604;&#1585;&#1575;&#1576;&#1591; &#1575;&#1604;&#1578;&#1575;&#1604;&#1610;:https://gymlab.me/jobs/sales-client-relations-executive/Job Types: Full-time, Contract Contract length: 12 monthsAbility to commute/relocate:<ul><li>Riyadh: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you a Gymnastics expert?</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Preferred)</li><li>Urdu (Preferred)</li></ul>

Sales & Client Relations Executive - GymLab

Alfa Manpower Consultancy LLP

Job Title: Business Development Executive (BDE)Location: Riyadh, Saudi Arabia Department: Sales &amp; Business Development Reports To: Business Development Manager (BDM)About Alfa ManpowerAlfa Manpower is a leading recruitment and outsourcing company providing qualified workforce solutions across all sectors in Saudi Arabia. Our mission is to connect businesses with skilled talent while delivering value-driven, efficient, and compliant manpower solutions.Job SummaryThe Business Development Executive (BDE) is responsible for generating new business opportunities, managing mid-sized client accounts, and supporting the BDM in closing high-value deals. This role involves active lead generation, client engagement, proposal preparation, and maintaining a strong pipeline to achieve revenue targets.Candidates must be charismatic, persuasive, professional, and possess strong technical skills in Microsoft Excel and CRM software to manage client data and reports efficiently. A valid Saudi driving license is required for client visits within Riyadh.Key Responsibilities<ul><li>Conduct door-to-door prospecting, cold calls, and other lead generation activities.</li><li>Prepare and present quotations and proposals to potential clients.</li><li>Manage client interactions and maintain accurate data in the CRM system.</li><li>Support BDM in closing major deals and high-value contracts.</li><li>Maintain a pipeline of 20&ndash;30 active prospects and follow up regularly.</li><li>Contribute to market research and provide feedback on competitor activity and client needs.</li></ul>Requirements<ul><li>Any nationality; Fluent in English.</li><li>MUST Have Minimum 2&ndash;3 years of sales or business development experience in recruitment, manpower or outsourcing, industries.</li><li>Charismatic, persuasive, and professional personality.</li><li>Must hold a valid Saudi driving license.</li><li>Strong negotiation, client relationship, and closing skills.</li><li>Proficient in Microsoft Office and CRM software.</li><li>Ability to work independently and achieve monthly KPI targets.</li><li>Familiarity with Riyadh&rsquo;s commercial and business districts is preferred.</li></ul>Compensation<ul><li>Salary: SAR 4,000 &ndash; 7,000 per month (fixed)</li><li>Incentives: SAR 100 per candidate (paid after mobilization)</li></ul>KPI / Performance Metrics<ul><li>Sign 3&ndash;5 mid-size clients per month (e.g., restaurants, hotels, F&amp;B, FMCG chains).</li><li>Maintain a pipeline of 20&ndash;30 active prospects at all times.</li><li>Ensure CRM is updated accurately for all leads and proposals.</li><li>Support BDM in achieving overall team revenue goals.</li></ul>Growth Opportunities<ul><li>High performers can advance to Business Development Manager (BDM) roles.</li><li>Opportunities for leadership development, higher incentives, and strategic client exposure.</li></ul>Job Types: Full-time, PermanentPay: &#65020;4,000.00 - &#65020;7,000.00 per monthExperience:<ul><li>Business Development in Manpower or Recruitment Industry: 1 year (Preferred)</li></ul>

Business Development Executive (BDE)

TAIT

<div>TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock &lsquo;n&rsquo; roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT&rsquo;s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyonc&eacute;, and The Olympics 
Join TAIT&rsquo;s Riyadh team as the operational heartbeat of our regional HQ &mdash; leading guest experience, office operations, and executive support in one of Saudi Arabia&rsquo;s most dynamic creative production companies.
Position Purpose 
 
The Hospitality Lead oversees a mixture of specialties including Customer Service, Reception, Administrative Support, and Office Management. This role is responsible for creating a welcoming environment and seamless experience for all of TAIT&rsquo;s visitors, supporting customers and global team members with travel arrangements/local logistics, supporting client visits, and managing the entrances in our Riyadh location. This role will also help support some members of the executive team with client-specific support tasks.
Responsibilities<ul><li>
Create a welcoming environment for visitors, clients and contractors</li><li>
Travel and logistics support &ndash; providing support with planning and coordinating local and international travel arrangements for both clients and internal staff</li><li>
Support with the coordination of meetings and conferences &ndash; coordinating and overseeing client visits including securing facilities to host meetings, arranging catering and other related tasks</li><li>
Overseeing the front of house/reception areas &ndash; create a welcoming and professional environment</li><li>
Administrative requests from time to time in support of shared services and/or other departmental needs</li><li>
Assisting the Executive and Senior Leadership teams with ad-hoc tasks as required</li><li>
Proactively taking inventory of office supplies and replenishing as and when required. Own the reorder process for all office supplies and canteen supplies</li><li>
Assisting and/or managing the organization of company events</li><li>
Maintain office credit card and process monthly expenses for office supplies for approval and system entry</li><li>
Promptly and professionally handle incoming calls and direct them to appropriate person, taking messages where necessary. Ensure calls are logged onto the CRM for future tracking and reference</li><li>
Executive support &ndash; Supporting members of the senior team with client-specific support tasks when required</li><li>
Communicate with clients and guests ahead of their visit, offering assistance and ensuring they feel welcomed and expected</li><li>
Treat every visitor as a VIP and provide intuitive guidance (clients, vendors, staff)</li><li>
Ensure visitors are correctly signed into the building and have correct parking permits and badges where required</li><li>
General administrative support &ndash; assist with general administrative duties, special projects and ad-hoc client requests as assigned</li><li>
Sort all mail and distribute it throughout the office, coordinating ingoing and outgoing mail</li><li>
Process incoming invoices for credit card payment</li><li>
Maintain an active Employee roster to reference for phone requests that are not in the system, as well as safety for the front desk with recently terminated employees</li><li>
Management of fleet &ndash; Booking cars and ensuring correct documentation is taken and filed</li><li>
Management and coordination for office Lease documentation</li><li>
Recording and liaising for office Governmental documentation validity and renewal such as Trade license, establishment cards, registration, etc.)</li><li>
Building relationships to develop an understanding of regular visiting clients and their requirements to ensure their visit is seamless and productive including appropriate visa requirements for entrance status to MENA region countries</li><li>
Supply management &ndash; responsible for the order and management of office supplies, kitchen supplies and supermarket food orders</li><li>
Coordinate and facilitate any repairs, visits, inspections or similar via third party contractors</li><li>
Day to day office and facilities management, coordination and organization</li><li>
Ensuring alignment with Global Hospitality team goals and expectations and as well as alignment with Hospitality Manager</li><li>
Adhere to all company safety policies and procedures</li><li>
Attend meetings, seminars, and training sessions as required</li><li>
Perform assigned duties according to the policies and expectations prescribed by the company</li></ul>
Position Requirements<ul><li>
Minimum 2 years relevant work experience, entertainment industry experience is a plus</li><li>
Customer service experience</li><li>
Excellent written and verbal communication skills</li><li>
No degree is required</li></ul>
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.</div>

Office & Guest Experience Manager

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