client success manager

WebEngage

<div><div><b>About WebEngage:</b></div>
<div>WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.</div>
<div>Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.</div>
<div>WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.</div>
<ul><li>We are built for scale.</li>
<li>We are built for complexity.</li>
<li>We are built for outcomes.</li>
</ul><div>At our core, WebEngage is a full-stack retention operating system that combines:</div>
<ul><li>A powerful Customer Data Platform (CDP)</li>
<li>Real-time behavioral segmentation and intelligence</li>
<li>Omnichannel journey orchestration</li>
<li>AI-driven personalization and recommendations</li>
<li>Deep analytics, experimentation, and revenue attribution</li>
<li>WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.</li>
</ul><div>Learn more about us at www.webengage.com</div>
<div></div>
<div><b>Responsibilities:</b></div>
<ul><li>Empathize with every aspect of the customer experience, putting customers need first.</li>
<li>Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty.</li>
<li>Conduct usage and adoption reviews, and proactively suggest solutions to common customer challenges.</li>
<li>Continually identify and develop new uses for WebEngage that drive adoption and that align to customer business needs and marketing goals.</li>
<li>Proactively spot and correct any issues that could affect customer satisfaction or retention</li>
<li>Coach customers to be product experts and train their teams on best practices so they become increasingly self-sufficient.</li>
<li>Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.</li>
<li>Be responsible for upselling and renewals, and increase the revenue per customer.</li>
<li>Implement and optimize cross-channel retention campaigns for the customers.</li>
<li>Help drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.</li>
<li>Provide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business.</li>
</ul>
<div></div><div><b>Requirements:</b></div>
<ul><li>Strong customer service background, follow-up, and organizational skills.</li>
<li>3-4 years of relevant SaaS Customer Success experience</li>
<li>Bachelorʼs degree in IT/Computer Science. A Masters degree in Business Administration would be preferred Diplomacy, tact, and poise under pressure when working through customer issues.</li>
<li>Excellent personal presentation and communication skills &amp; strong client servicing skills.</li>
<li>Strong problem-solving skills and working knowledge of web applications, HTML, JavaScript, CSS, iOS and Android platforms.</li>
</ul>
<div></div><div><b>Life at WebEngage:</b></div>
<ul><li>We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li>
<li>A highly inclusive work culture that promotes a relaxed, creative and productive environment.</li>
<li>Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance</li>
</ul>
<div></div><div><b>Perks &amp; Benefits:</b></div>
<ul><li>Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)</li>
<li>Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)</li>
</ul>
<div></div><div><b>Explore more here:</b></div>
<ul><li>https://youtu.be/Y0HjfyMjUpg</li></ul>
<ul><li>https://www.linkedin.com/company/webengage</li></ul>
<ul><li>https://twitter.com/WebEngage?s=09</li></ul>
<div></div>
<div><b>Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!</b></div>
<div>WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div></div>

Customer Success Manager- Arabic Speaker

MAZ NEXA

<div>
 <p>
  <strong>
   Job Title
  </strong>
 </p>
 <p>
  Senior Account Manager
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location
  </strong>
 </p>
 <p>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Employment Type
  </strong>
 </p>
 <p>
  Full-time, On-site
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  MAZ NEXA is seeking an experienced, strategic, and client-focused Senior Account Manager to lead key client accounts and build strong, long-term partnerships.
 </p>
 <p>
  The ideal candidate will have a minimum of five years of relevant experience in account management, marketing, digital marketing, and social media marketing. Previous agency-side experience within a marketing, advertising, branding, creative, PR, media, social media, or digital agency is strongly preferred.
 </p>
 <p>
  This role requires excellent client relationship management, strong commercial awareness, strategic thinking, and the ability to manage multiple integrated marketing projects from planning through execution.
 </p>
 <p>
  The Senior Account Manager will act as the primary link between clients and MAZ NEXA&rsquo;s internal teams, ensuring that client objectives are clearly understood, projects are delivered on time and within scope, and all work meets the agency&rsquo;s quality standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage a portfolio of key client accounts and serve as the primary day-to-day point of contact.
  </li>
  <li>
   Build trusted, long-term relationships with clients by developing a strong understanding of their businesses, industries, audiences, challenges, and marketing objectives.
  </li>
  <li>
   Lead client meetings, presentations, strategic discussions, campaign reviews, and account-planning sessions.
  </li>
  <li>
   Translate client requirements and business objectives into clear marketing strategies, project briefs, scopes of work, timelines, budgets, and measurable deliverables.
  </li>
  <li>
   Develop annual, quarterly, and campaign-level account plans aligned with client objectives.
  </li>
  <li>
   Collaborate closely with Strategy, Creative, Content, Social Media, Digital Marketing, Performance Marketing, Media Buying, PR, Production, SEO, Web Development, and Project Management teams.
  </li>
  <li>
   Ensure internal teams clearly understand client requirements, priorities, deadlines, approval processes, and expected outcomes.
  </li>
  <li>
   Manage integrated marketing campaigns across digital, social media, content, creative, paid media, performance marketing, PR, web, SEO, and other relevant channels.
  </li>
  <li>
   Monitor project timelines, budgets, deliverables, approvals, risks, and overall account performance.
  </li>
  <li>
   Ensure all projects and campaigns are delivered on time, within the agreed scope and budget, and according to MAZ NEXA&rsquo;s quality standards.
  </li>
  <li>
   Review work before it is presented to clients to ensure strategic alignment, accuracy, consistency, and quality.
  </li>
  <li>
   Manage client feedback professionally and ensure that comments, revisions, and approvals are communicated clearly to internal teams.
  </li>
  <li>
   Identify potential challenges early and resolve client concerns, project risks, and account issues proactively.
  </li>
  <li>
   Prepare proposals, presentations, status reports, campaign reports, account reviews, and performance summaries.
  </li>
  <li>
   Analyse campaign performance and work with internal specialists to provide clients with meaningful insights, recommendations, and optimisation opportunities.
  </li>
  <li>
   Develop account growth strategies and identify suitable opportunities for upselling and cross-selling MAZ NEXA&rsquo;s services.
  </li>
  <li>
   Support client retention, contract renewals, scope expansions, and long-term account growth.
  </li>
  <li>
   Maintain strong commercial awareness by monitoring account scope, budgets, resources, profitability, and additional client requests.
  </li>
  <li>
   Identify out-of-scope requests and coordinate the preparation of additional proposals, budgets, or change requests when required.
  </li>
  <li>
   Support new-business opportunities, proposals, pitches, and presentations alongside the Business Development and Strategy teams.
  </li>
  <li>
   Monitor relevant industry, marketing, digital, and social media trends and provide strategic recommendations to clients.
  </li>
  <li>
   Maintain accurate account documentation, meeting notes, action plans, project updates, approval records, and client communications.
  </li>
  <li>
   Mentor and support Account Managers, Account Executives, and junior team members when required.
  </li>
  <li>
   Contribute to improving MAZ NEXA&rsquo;s account-management processes, service quality, client experience, and internal ways of working.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, Advertising, Public Relations, or a related field.
  </li>
  <li>
   A minimum of five years of professional experience in account management, client servicing, marketing, digital marketing, social media marketing, or integrated communications.
  </li>
  <li>
   Previous agency-side experience within a marketing, advertising, branding, creative, PR, media, social media, or digital agency is strongly preferred.
  </li>
  <li>
   Proven experience managing multiple client accounts and complex integrated marketing projects simultaneously.
  </li>
  <li>
   Demonstrated experience managing client relationships, project scopes, budgets, timelines, deliverables, and cross-functional teams.
  </li>
  <li>
   Strong understanding of marketing, digital marketing, social media marketing, content, creative, paid media, performance marketing, SEO, web, analytics, and campaign reporting.
  </li>
  <li>
   Experience leading client meetings, strategic presentations, campaign reviews, and account-planning discussions.
  </li>
  <li>
   Strong commercial understanding, including account growth, retention, renewals, upselling, cross-selling, scope management, and profitability.
  </li>
  <li>
   Experience using project-management, CRM, analytics, reporting, or marketing platforms is an advantage.
  </li>
  <li>
   Previous experience working with clients in Saudi Arabia or the GCC is highly preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Competencies
  </strong>
 </p>
 <ul>
  <li>
   Excellent client relationship management and client-servicing skills.
  </li>
  <li>
   Strong leadership, ownership, and stakeholder-management abilities.
  </li>
  <li>
   Excellent verbal and written communication skills in both Arabic and English.
  </li>
  <li>
   Strong presentation, negotiation, facilitation, and influencing skills.
  </li>
  <li>
   Excellent project-management and organizational skills.
  </li>
  <li>
   Strong commercial awareness and business-development mindset.
  </li>
  <li>
   Ability to manage multiple clients, campaigns, and projects simultaneously under tight deadlines.
  </li>
  <li>
   Strategic thinking with the ability to connect marketing activities to business objectives.
  </li>
  <li>
   Strong understanding of digital marketing and social media platforms, channels, and performance indicators.
  </li>
  <li>
   Ability to interpret campaign data and translate it into clear insights and recommendations.
  </li>
  <li>
   Strong problem-solving and decision-making abilities.
  </li>
  <li>
   Close attention to detail, accuracy, quality, and follow-through.
  </li>
  <li>
   Ability to remain professional, composed, and solution-oriented when managing challenging situations.
  </li>
  <li>
   Collaborative team player with the ability to work effectively across multiple departments.
  </li>
  <li>
   Proactive attitude with a strong sense of responsibility and accountability.
  </li>
  <li>
   Proficiency in Microsoft Office, Google Workspace, presentation tools, and relevant project-management platforms.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Candidate Profile
  </strong>
 </p>
 <p>
  The ideal candidate is an experienced agency professional who understands how to balance client expectations, strategic quality, operational delivery, and commercial performance.
 </p>
 <p>
  They should be confident managing senior stakeholders, capable of leading integrated marketing accounts, and comfortable working with creative, digital, social media, performance, media, PR, and technical teams.
 </p>
 <p>
  The successful candidate will be highly organized, commercially aware, proactive, and focused on delivering an exceptional client experience while protecting the quality and profitability of the agency&rsquo;s work.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Success Looks Like
  </strong>
 </p>
 <p>
  Success in this role will be measured through:
 </p>
 <ul>
  <li>
   Strong client satisfaction and long-term relationship development.
  </li>
  <li>
   Successful retention and renewal of assigned accounts.
  </li>
  <li>
   Consistent delivery of projects on time, within scope, and according to quality standards.
  </li>
  <li>
   Effective management of client expectations, feedback, budgets, and account risks.
  </li>
  <li>
   Clear and professional account communication and reporting.
  </li>
  <li>
   Achievement of agreed campaign and account objectives.
  </li>
  <li>
   Identification of suitable account-growth, upselling, and cross-selling opportunities.
  </li>
  <li>
   Strong collaboration with internal departments and delivery teams.
  </li>
  <li>
   Positive contribution to the development of junior account-management team members.
  </li>
 </ul>
</div>


Senior Account Manager

FASHION GROUP

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>As a Client Advisor, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding prestigious brand image in every interaction.<br>
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>YOUR IMPACT
</b></p><p><b>Business Development
</b></p><ul><li>Contribute to the store&rsquo;s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge.
</li><li>Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with the brand. Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of the brand offerings.
</li></ul><p><b>Team and People
</b></p><ul><li>Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
</li><li>Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
</li></ul><p><b>Client Development
</b></p><ul><li>Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey is memorable.
</li><li>Build and nurture lasting relationships with clients through personalized client teling, cultivating loyalty and long-term connections. Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
</li></ul><p><b>Operations Excellence
</b></p><ul><li>Uphold brand standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
</li><li>Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
</li></ul><p><b>Image &amp; Brand
</b></p><ul><li>Serve as the brand ambassador, embodying the Maison&rsquo;s values and excellence in every client interaction.
</li><li>Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
</li><li>Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of the brand.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>KEY FOR SUCCESS
</b></p><p><b>Experience </b>:
</p><ul><li>You bring at least 1 year of professional experience in sales, within the fashion or luxury industry.
</li></ul><p><b>Competencies:
</b></p><ul><li>Passion for luxury fashion and a deep understanding of products, heritage, and brand identity.
</li><li>Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships.
</li><li>A passion for challenges and a collective drive to achieve set objectives.
</li><li>Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at the brand.
</li><li>Adaptability and flexibility to meet the demands of a dynamic retail environment.
</li><li>Strong ethical compass and commitment to compliance and corporate social responsibility.
</li></ul><p><b>Languages:
</b></p><p>English, proficiency of other language(s) will be an advantage
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Additional information
</b></h3><p></p><p><b>OUR COMMITMENT
</b></p><p>This brand is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
</p><p>We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
</p><p>We recruit and recognize all types of talents and singularities.
</p></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>Crafting Dreams Starts With Yours
</i></b><br>
</h2><div><b>At LVMH, people make the difference in the art of crafting dreams.
</b><br>
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
<br>
Join us at LVMH, where your talent is at the heart of our collective successes.</div></div></div></div></div></div></div><div></div>

client advisor

Optimiza

<div><p>The Sales Manager is responsible for leading and overseeing the sales team's activities to achieve and exceed revenue targets, drive business growth, and enhance customer relationships, develop and implement effective sales strategies, and mentor the sales team to ensure achieving their goals, and consistent improvement, playing a crucial role in expanding market presence, optimizing sales processes, and ensuring the team's success.
</p><p>Lead, coach, and mentor the sales team to ensure high performance and continuous improvement, and to provide feedback.
</p><ul><li>Develop and implement strategic sales plans and initiatives to achieve business growth and exceed revenue targets.</li><li>Design and manage individual sales quotas, territories, and performance metrics to drive team success.
</li><li>Analyze team performance and identify areas for improvement, providing constructive feedback and corrective actions.
</li><li>Track and report on team progress, sales forecasts, and client engagement, using data to make informed decisions.
</li><li>Build and maintain strong relationships with key customers to understand their needs, ensure satisfaction, retention, and long-term partnerships.
</li><li>Collaborate with cross-functional teams (e.g., marketing, product development) to align sales strategies and ensure seamless service delivery.</li><li>Identify emerging markets, trends, and competitive activity, adapting sales strategies to maximize opportunities.
</li><li>Ensure the sales team utilizes the CRM system effectively, maintaining accurate and up-to-date account and sales information.
</li><li>Monitor sales activities, assess results, and recommend strategies to optimize sales processes and improve conversion rates.</li><li>Conduct regular performance reviews, providing guidance and support to help team members meet or exceed their goals.</li><li>Foster a positive and motivating environment that drives accountability, teamwork, and a result-driven culture.</li><li>Attend industry events, seminars, and networking functions to stay informed about market trends and expand professional networks. Attend vendors' events or seminars.</li><li>Coordinate with senior management to align sales goals with organizational objectives and report on team performance regularly.</li><li>Perform other assigned duties as required.</li></ul><b><br>
Requirements</b><p><br>
Bachelor&rsquo;s degree in software engineering, Business Administration, Marketing, or any related field. A master&rsquo;s degree or MBA is a plus.</p><p>
Min 12 years of experience in Sales, Account Management, Customer Service, or related field.</p><p>
Certified Sales Leadership Professional (CSLP).</p><ul><li>Sales Coaching &amp; Mentorship Certification.</li><li>Business Development &amp; Market Expansion Training.</li><li>Strategic Selling Training</li><li>Certified Sales Professional (CSP).</li><li>Customer Relationship Management (CRM) Mastery Certification.</li></ul><p></p><b><br>
Benefits</b><p><br>
Annual salary Raise
</p><p>Annual Bonus</p></div>

Sales Account Manager

exceptional interior decoration

<p>Project Manager &ndash; Interior Fit-Out</p><p><b>Company:</b> Exceptional Interior Decoration Company<br/><b>Location:</b> Riyadh, Saudi Arabia<br/><b>Department:</b> Projects<br/><b>Reports To:</b> Operations Director / General Manager</p><p>Job Summary</p><p>The Project Manager is responsible for leading and delivering interior fit-out projects from award to final handover, ensuring successful execution within approved budgets, project schedules, quality standards, and HSE requirements.</p><p>The role oversees all phases of the project, including planning, procurement, construction, coordination with consultants and subcontractors, testing &amp; commissioning, snagging, and final client handover. The Project Manager serves as the primary point of contact for clients and is responsible for maintaining strong stakeholder relationships while ensuring the successful delivery of turnkey interior projects.</p><p>Key ResponsibilitiesProject Planning</p><ul><li>Review contracts, drawings, specifications, BOQs, and project requirements.</li><li>Prepare detailed project execution plans, construction schedules, and resource plans.</li><li>Define project milestones and monitor progress throughout the project lifecycle.</li><li>Coordinate manpower, equipment, subcontractors, and material requirements.</li></ul><p>Project Execution</p><ul><li>Manage day-to-day site operations and supervise Site Engineers, Supervisors, QA/QC, HSE personnel, and subcontractors.</li><li>Ensure all works are executed in accordance with approved drawings, specifications, project standards, and local regulations.</li><li>Coordinate architectural, civil, MEP, joinery, finishing, and specialist subcontractors.</li><li>Resolve technical, construction, and coordination issues efficiently.</li></ul><p>Client &amp; Consultant Management</p><ul><li>Act as the primary contact between the company, client, consultants, and stakeholders.</li><li>Attend progress meetings and prepare weekly/monthly project reports.</li><li>Coordinate inspections, approvals, and consultant comments.</li><li>Maintain strong client relationships throughout the project.</li></ul><p>Cost &amp; Commercial Management</p><ul><li>Monitor project budgets and overall project costs.</li><li>Identify cost risks and recommend corrective actions.</li><li>Review subcontractor progress, payment applications, and quotations.</li><li>Manage project variations, change orders, and contractual documentation.</li><li>Support the Commercial Department on claims and project commercial matters.</li><li>Monitor project cash flow and financial performance.</li></ul><p>Procurement Coordination</p><ul><li>Coordinate procurement schedules with the Procurement Department.</li><li>Monitor long-lead materials and supplier performance.</li><li>Ensure timely delivery of materials, equipment, and subcontract packages.</li><li>Review and approve material submittals and shop drawings where required.</li></ul><p>Quality Management</p><ul><li>Ensure compliance with Exceptional's Quality Management System.</li><li>Monitor inspections, testing, and QA/QC procedures.</li><li>Manage snagging, de-snagging, and quality close-out activities.</li><li>Deliver projects with minimal defects and high client satisfaction.</li></ul><p>Health, Safety &amp; Environment (HSE)</p><ul><li>Ensure compliance with Saudi regulations and company HSE policies.</li><li>Conduct regular site safety inspections.</li><li>Promote a proactive safety culture across all project teams.</li><li>Ensure corrective actions are implemented for identified safety issues.</li></ul><p>Programme Management</p><ul><li>Develop and monitor project schedules using Microsoft Project or Primavera P6.</li><li>Identify delays and implement recovery plans where necessary.</li><li>Maintain accurate progress tracking and reporting.</li></ul><p>Project Close-Out</p><ul><li>Coordinate testing and commissioning activities.</li><li>Manage final inspections and consultant approvals.</li><li>Ensure all project close-out documentation is completed.</li><li>Obtain project completion certificates and final client handover.</li></ul><p>Qualifications</p><ul><li>Bachelor's Degree in Civil Engineering, Architecture, Construction Management, or a related discipline.</li><li>PMP Certification is an advantage.</li><li>Minimum 8 years of experience managing interior fit-out projects.</li><li>Proven experience delivering commercial, hospitality, retail, residential, or corporate turnkey fit-out projects.</li><li>Previous experience in Saudi Arabia or GCC is preferred.</li></ul><p>Technical Skills</p><ul><li>Interior Fit-Out Project Management</li><li>Construction Planning &amp; Scheduling</li><li>Contract Administration</li><li>Budget &amp; Cost Control</li><li>Procurement Coordination</li><li>Risk Management</li><li>Quality Assurance &amp; Quality Control</li><li>Microsoft Project</li><li>Primavera P6</li><li>AutoCAD</li><li>Microsoft Office Suite</li></ul><p>Core Competencies</p><ul><li>Leadership &amp; Team Management</li><li>Decision Making</li><li>Client Relationship Management</li><li>Negotiation Skills</li><li>Communication Skills</li><li>Problem Solving</li><li>Planning &amp; Organisation</li><li>Time Management</li><li>Ability to work under pressure and manage multiple concurrent projects</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Projects delivered on or ahead of schedule.</li><li>Projects completed within approved budget.</li><li>Client satisfaction rating above 90%.</li><li>Zero Lost Time Incidents (LTI).</li><li>Less than 2% rework due to quality issues.</li><li>Timely submission of weekly and monthly progress reports.</li><li>Timely closure of RFIs, NCRs, and consultant comments.</li><li>Variations submitted within contractual timeframes.</li><li>Successful project handover with minimal snag items.</li><li>Effective coordination of internal teams and subcontractors.</li></ul><p>Working Conditions</p><ul><li>Full-time position based in Riyadh, Saudi Arabia.</li><li>Frequent travel between project sites across the Kingdom.</li><li>Combination of office-based planning and on-site project supervision.</li><li>May require extended working hours to meet project milestones.</li></ul><p>Work Location: In person</p>

Project Manager – Interior Fit-Out

PFC Group

<p>Position</p><p><b>Sales Manager &ndash; Waterproofing, Concrete Repair &amp; Chemical Injection</b></p><p>Job Summary</p><p>We are looking for a dynamic and technically competent Sales Manager with expertise in waterproofing, concrete repair, chemical injection, and structural rehabilitation solutions. The ideal candidate should possess strong business development skills, technical knowledge, and the ability to build long-term relationships with clients, consultants, contractors, and developers.</p><p>Key Responsibilities</p><p>&middot; Develop new business opportunities and expand the company&rsquo;s client base.</p><p>&middot; Promote waterproofing, concrete repair, chemical injection, and structural rehabilitation solutions.</p><p>&middot; Build and maintain strong relationships with consultants, contractors, developers, and project owners.</p><p>&middot; Conduct client meetings, technical presentations, and product demonstrations.</p><p>&middot; Prepare technical and commercial proposals, quotations, and tender submissions.</p><p>&middot; Coordinate with technical and project teams to ensure successful project execution.</p><p>&middot; Identify customer requirements and recommend appropriate technical solutions.</p><p>&middot; Negotiate contracts and successfully close sales opportunities.</p><p>&middot; Monitor market trends, customer requirements, and competitor activities.</p><p>&middot; Prepare sales reports, forecasts, and business development plans.</p><p>&middot; Achieve monthly and annual sales targets.</p><p>Candidate Profile</p><p>&middot; Bachelor&rsquo;s Degree or Diploma in Civil Engineering or a related field.</p><p>&middot; Strong technical knowledge of:</p><p>o Waterproofing Systems</p><p>o Concrete Repair Systems</p><p>o Chemical Injection</p><p>o Structural Rehabilitation</p><p>o Crack Injection</p><p>o Structural Strengthening</p><p>o Protective Coatings</p><p>o Industrial Flooring Systems</p><p>&middot; Excellent communication, negotiation, and presentation skills.</p><p>&middot; Strong business development and client relationship management abilities.</p><p>&middot; Ability to prepare technical proposals and tender documents.</p><p>&middot; Good commercial awareness and problem-solving skills.</p><p>&middot; Proficiency in Microsoft Office applications.</p><p>Preferred Skills</p><p>&middot; Strong understanding of construction methodologies and repair techniques.</p><p>&middot; Ability to interpret drawings and technical specifications.</p><p>&middot; Self-motivated with excellent organizational and time management skills.</p><p>&middot; Ability to work independently and achieve sales objectives.</p><p>&middot; Strong customer service orientation and professional attitude.</p><p>Key Competencies</p><p>&middot; Business Development</p><p>&middot; Technical Sales</p><p>&middot; Client Relationship Management</p><p>&middot; Negotiation Skills</p><p>&middot; Tendering &amp; Estimation</p><p>&middot; Project Coordination</p><p>&middot; Market Analysis</p><p>&middot; Communication &amp; Presentation</p><p>&middot; Team Collaboration</p><p>&middot; Strategic Planning</p><p>Pay: ﷼10,000.00 - ﷼15,000.00 per month</p><p>Work Location: In person</p>

Job Description – Sales Manager (Waterproofing, Concrete Repair & Chemical Injection)

Shine Event Staffing

<div><h4 class="jobSectionHeader"><b>Role Overview</b></h4><p>
As an Operations Manager at Shine, you will be responsible for planning, coordinating, and</p><p>
executing client events from confirmation through successful completion. You will act as the</p><p>
primary operational lead, ensuring staffing requirements, client expectations, timelines, and</p><p>
event logistics are delivered to the highest standard.</p><p>
Working closely with Business Development, Recruitment, Operations, and Event</p><p>
Supervisors, you will oversee multiple projects simultaneously while maintaining Shine's</p><p>
reputation for operational excellence and exceptional client service.</p><p></p><h4 class="jobSectionHeader"><b>
Key Responsibilities</b></h4><h5 class="jobSectionHeader"><b>
Project &amp; Event Management</b></h5><ul><li><p>
Manage the complete lifecycle of assigned events from project kickoff through post-event completion.</p></li><li><p>
Develop project timelines, staffing plans, and execution schedules.</p></li><li><p>
Coordinate with internal departments to ensure all event requirements are fulfilled.</p></li><li><p>
Monitor project milestones and proactively address operational risks.</p></li><li><p>
Ensure every event is delivered on time, within scope, and according to client expectations.</p></li></ul><h5 class="jobSectionHeader"><b>
Client Relationship Management</b></h5><ul><li><p>
Serve as the primary point of contact for assigned clients during project execution.</p></li><li><p>
Conduct project briefings and planning meetings with clients.</p></li><li><p>
Communicate event updates, staffing confirmations, and operational changes.</p></li><li><p>
Resolve client concerns promptly while maintaining a high level of customer satisfaction.</p></li></ul><h5 class="jobSectionHeader"><b>
Staffing &amp; Operations</b></h5><ul><li><p>
Collaborate with the Recruitment team to ensure appropriate staffing levels.</p></li><li><p>
Review staff allocations based on event requirements and client expectations.
</p></li><li><p>Coordinate with Event Supervisors to ensure successful on-site execution.</p></li><li><p>
Monitor attendance, shift coverage, replacements, and operational performance.</p></li></ul><h5 class="jobSectionHeader"><b>
Event Execution</b></h5><ul><li><p>
Oversee event readiness before deployment.</p></li><li><p>
Ensure supervisors receive complete event briefings and documentation.</p></li><li><p>
Monitor live event operations and provide support when unexpected issues arise.</p></li><li><p>
Make real-time operational decisions to ensure successful event delivery.</p></li></ul><h5 class="jobSectionHeader"><b>
Cross-Functional Collaboration</b></h5><h6 class="jobSectionHeader"><b>
Work closely with:</b></h6><ul><li><p>
Business Development for project handovers.</p></li><li><p>
Recruitment for staffing fulfillment.</p></li><li><p>
HR for compliance and documentation.</p></li><li><p>
Finance regarding project budgets and payrolls.</p></li><li><p>
Marketing when required for branded activations.</p></li></ul><h6 class="jobSectionHeader"><b>
Reporting &amp; Continuous Improvement</b></h6><ul><li><p>
Prepare post-event reports summarizing performance, staffing outcomes, client feedback, and lessons learned.</p></li><li><p>
Track project KPIs including staffing fulfillment, attendance, client satisfaction, and operational efficiency.</p></li><li><p>
Recommend process improvements to enhance event delivery and internal workflows.</p></li></ul><h4 class="jobSectionHeader"><b>
Requirements</b></h4><h5 class="jobSectionHeader"><b>
Education</b></h5><ul><li><p>
Bachelor's degree in Business Administration, Project Management, EventManagement, Hospitality, or a related field.</p></li></ul><h5 class="jobSectionHeader"><b>
Experience</b></h5><ul><li><p>
3&ndash;5+ years of project management, event operations, hospitality, or staffing experience.</p></li><li><p>
Experience managing multiple projects simultaneously.</p></li><li><p>
Previous experience working with large teams in fast-paced environments is highly preferred.</p></li></ul><h4 class="jobSectionHeader"><b>
Skills &amp; Competencies</b></h4><h5 class="jobSectionHeader"><b>
Technical Skills</b></h5><ul><li><p>
Strong project planning and organizational skills.</p></li><li><p>
Excellent stakeholder management.</p></li><li><p>
Budget and resource planning.</p></li><li><p>
Risk assessment and problem-solving.</p></li><li><p>
Arabic and English proficiency.</p></li></ul><h5 class="jobSectionHeader"><b>
Soft Skills</b></h5><ul><li><p>
Exceptional leadership and decision-making abilities.</p></li><li><p>
Excellent communication and interpersonal skills.</p></li><li><p>
Ability to remain calm under pressure.</p></li><li><p>
Strong negotiation and conflict resolution skills.</p></li><li><p>
Highly organized with exceptional attention to detail.</p></li><li><p>
Customer-focused mindset.</p></li><li><p>
Ability to prioritize competing deadlines.</p></li></ul></div>

Operations Manager

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