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admin assistant / secretary Jobs in Abu Dhabi

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administrative assistant Jobs in Abu Dhabi

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clinic manager

Canoli leaning solution

<p>Job Summary: We are seeking a well-organized and proactive Clinic Administrator with own visa to manage the daily operations of our healthcare facility. The ideal candidate will ensure smooth administrative functioning, excellent patient service, and coordination between medical and support staff. Key Responsibilities: Manage front desk operations and patient appointments Handle patient registration, billing, and insurance coordination Maintain medical records and ensure confidentiality Coordinate with doctors, nurses, and support staff Oversee clinic scheduling and staff duty rosters Ensure compliance with UAE healthcare regulations Handle patient inquiries, complaints, and feedback professionally Manage inventory, medical supplies, and vendor coordination Prepare reports and maintain administrative documentation Requirements: Bachelor&rsquo;s degree or relevant qualification Own Visa (Mandatory) Minimum 1&ndash;3 years of experience in clinic/hospital administration Knowledge of healthcare systems and insurance processes in UAE Strong organizational and multitasking skills Good communication and customer service skills Proficiency in MS Office and clinic management software Preferred Skills: Experience in medical billing and insurance approvals Familiarity with DHA / DOH / MOH regulations Multilingual (Arabic/Hindi/Urdu is an advantage) Leadership and problem-solving skills Salary &amp; Benefits: Competitive salary (based on experience) Flexible working hours (if applicable) Professional and supportive work environment</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED4,000.00 per month</p><p>Work Location: In person</p>

Admin(Philippino)

Dr Firas Dental & Orthodontic Center

<p><b>Job Overview</b></p><p>Dr. Firas Dental &amp; Orthodontic Center is currently looking for a <b>professional and customer-focused Call Center Agent</b> to join our team in Abu Dhabi. The successful candidate will handle <b>patient communications, appointment scheduling, and inquiries</b>, ensuring excellent service and efficient coordination across clinic branches.</p><p>This role plays a key part in <b>enhancing patient experience, supporting clinic operations, and maintaining professional communication standards</b> within the organization.</p><p><b>Key Responsibilities</b></p><p><b>Patient Communication &amp; Appointment Handling</b></p><ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li></ul><p><b>System &amp; Patient Data Management</b></p><ul><li>Accurately update patient records in the clinic management system.</li><li>Document call outcomes, cancellations, and feedback.</li><li>Maintain strict confidentiality of patient information.</li></ul><p><b>Insurance &amp; Coordination Support</b></p><ul><li>Coordinate with the insurance department regarding patient eligibility and approvals.</li><li>Collect patient insurance information prior to appointments.</li><li>Direct billing or coverage inquiries to the appropriate department.</li></ul><p><b>Interdepartmental Coordination</b></p><ul><li>Communicate with reception teams, nurses, and doctors regarding appointment schedules.</li><li>Notify relevant departments regarding cancellations or patient delays.</li><li>Support branch operations during busy clinic hours.</li></ul><p><b>Service Quality &amp; Compliance</b></p><ul><li>Maintain professional telephone etiquette at all times.</li><li>Follow clinic SOPs, service standards, and quality guidelines.</li><li>Meet KPIs related to call handling, appointment conversion, and patient satisfaction.</li><li>Comply with UAE healthcare regulations and data protection policies.</li></ul><p><b>Requirements</b></p><p><b>Education</b></p><ul><li>High School Diploma or equivalent (required)</li><li>Bachelor&rsquo;s degree is an advantage</li></ul><p><b>Experience</b></p><ul><li>Minimum <b>2 years experience as a Call Center Agent, Receptionist, or Customer Service Representative</b></li><li>Experience in <b>healthcare or dental facilities is preferred</b></li></ul><p>Skills</p><ul><li><b>Fluent in Arabic and English (required)</b></li><li>Strong communication and listening skills</li><li>Experience using patient management systems or EMR</li><li>Good telephone handling skills</li><li>Knowledge of <b>Dok32 system</b> is an advantage</li></ul><p><b>Preferred Skills</b></p><ul><li>Experience working in a <b>dental or medical facility</b></li><li>Ability to handle multiple tasks in a fast-paced environment</li><li>Strong organization and time management skills</li><li>Compassionate and patient-focused communication style</li></ul><p><i><b>Why Join Us?</b></i></p><p>At <b>Dr. Firas Dental &amp; Orthodontic Center</b>, we are committed to delivering <b>high-quality dental care and exceptional patient service</b>. Our team values professionalism, teamwork, and continuous improvement in delivering outstanding healthcare experiences.</p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Call Center Agent – Dental Facility

NMC Health plc

<div><ul><li><p>Under the supervision of the Registered Nurse / Registered Midwife, contribute to the overall planning and delivery of nursing/midwifery care for patients ensuring a patient cantered approach to care.
</p></li><li><p>Under the direction of the Registered Nurse/ Registered Midwife, assist in the activities of daily living for patients in accordance with the patient care plan e.g. distribution of patient meals and assisting patients with hygiene needs.
</p></li><li><p>Maintain a high standard of nursing/midwifery care for patients, working within evidence-based guidelines and unit specific competencies.
</p></li><li><p>Demonstrate service excellence and act as a patient advocate to support the patients&rsquo; dignity and rights at all times.
</p></li><li><p>Ensure the Registered Nurse/ Registered Midwife is informed of vital sign observations and care provided for patients and document appropriately.
</p></li><li><p>Observe and report changes in the patient&rsquo;s condition and reactions to different aspects of care to a Registered Nurse/Registered Midwife immediately.
</p></li><li><p>Respond to emergencies according to the organization&rsquo;s policies and procedures
</p></li><li><p>Facilitate post discharge clinic visits and/or tests as required including scheduling follow-up and referral appointments
</p></li><li><p>Help arrange patient transportation as required.
</p></li><li><p>Maintain flow of documents for scanning if needed.
</p></li><li><p>Provide direct patient care according to the therapeutic plan and individual patient needs as directed by the patient care plan under supervision of a Registered Nurse/ Registered Midwife.
</p></li><li><p>Provide appropriate information to assist the Registered Nurse/ Registered Midwife, in the preparation and maintenance of an effective patient care plan.
</p></li><li><p>Record in the patient&rsquo;s official record a detailed report of care given which reflects the therapeutic plan and specific aspects of the patient care plan under direction of Registered Nurse/ Registered Midwife.
</p></li><li><p>Reinforce instructions given to the patient by the physician and Registered Nurse/ Registered Midwife, and refers new needs for instruction to the Registered Nurse/ Registered Midwife.
</p></li><li><p>Initiate emergency assistance as per policies and procedures and perform Basic Life Support as per regulatory requirements and scope.
</p></li><li><p>Perform other duties as assigned by the Registered Nurse/ Registered Midwife, and within the scope of practice
</p></li><li><p>Ask questions when in doubt for clarification by the Registered Nurse/ Registered Midwife.
</p></li><li><p>Escalate to and seek expert advice from colleagues when unable to or not competent to undertake required care.
</p></li><li><p>Assist in carrying out business continuity plans by maintaining essential nursing tasks during emergencies, support nursing teams in ensuring patient safety and care, and help uphold the operational flow under challenging conditions.
</p></li></ul><p>Actively participates in performance improvement and continuous quality improvement</p></div>
<br><div><ul><li><p>Under the supervision of the Registered Nurse / Registered Midwife, contribute to the overall planning and delivery of nursing/midwifery care for patients ensuring a patient cantered approach to care.
</p></li><li><p>Under the direction of the Registered Nurse/ Registered Midwife, assist in the activities of daily living for patients in accordance with the patient care plan e.g. distribution of patient meals and assisting patients with hygiene needs.
</p></li><li><p>Maintain a high standard of nursing/midwifery care for patients, working within evidence-based guidelines and unit specific competencies.
</p></li><li><p>Demonstrate service excellence and act as a patient advocate to support the patients&rsquo; dignity and rights at all times.
</p></li><li><p>Ensure the Registered Nurse/ Registered Midwife is informed of vital sign observations and care provided for patients and document appropriately.
</p></li><li><p>Observe and report changes in the patient&rsquo;s condition and reactions to different aspects of care to a Registered Nurse/Registered Midwife immediately.
</p></li><li><p>Respond to emergencies according to the organization&rsquo;s policies and procedures
</p></li><li><p>Facilitate post discharge clinic visits and/or tests as required including scheduling follow-up and referral appointments
</p></li><li><p>Help arrange patient transportation as required.
</p></li><li><p>Maintain flow of documents for scanning if needed.
</p></li><li><p>Provide direct patient care according to the therapeutic plan and individual patient needs as directed by the patient care plan under supervision of a Registered Nurse/ Registered Midwife.
</p></li><li><p>Provide appropriate information to assist the Registered Nurse/ Registered Midwife, in the preparation and maintenance of an effective patient care plan.
</p></li><li><p>Record in the patient&rsquo;s official record a detailed report of care given which reflects the therapeutic plan and specific aspects of the patient care plan under direction of Registered Nurse/ Registered Midwife.
</p></li><li><p>Reinforce instructions given to the patient by the physician and Registered Nurse/ Registered Midwife, and refers new needs for instruction to the Registered Nurse/ Registered Midwife.
</p></li><li><p>Initiate emergency assistance as per policies and procedures and perform Basic Life Support as per regulatory requirements and scope.
</p></li><li><p>Perform other duties as assigned by the Registered Nurse/ Registered Midwife, and within the scope of practice
</p></li><li><p>Ask questions when in doubt for clarification by the Registered Nurse/ Registered Midwife.
</p></li><li><p>Escalate to and seek expert advice from colleagues when unable to or not competent to undertake required care.
</p></li><li><p>Assist in carrying out business continuity plans by maintaining essential nursing tasks during emergencies, support nursing teams in ensuring patient safety and care, and help uphold the operational flow under challenging conditions.
</p></li></ul><p>Actively participates in performance improvement and continuous quality improvement</p></div>
<br><div><p><div><div><div><div><p><b>Minimum Qualification &amp; Experiences<br>
</b></p></div></div><br>
<div><div><p><b>Essential: </b><i>the post holder must
</i></p><ul><li><p>Holds a Diploma/Bachelor of Science in Nursing from an accredited institution in their home country.
</p></li><li><p>Minimum of 2 years of clinical experience, including recent assignment in ICU, Critical Care, long-term care unit, or equivalent experience within Homecare settings in the same cluster.
</p></li><li><p>Have an appropriate license to work as an assistant nurse/assistant midwife in the relevant regulatory health authority with all the qualification and experience these mandates.
</p></li><li><p>Manage their own professional re-licensure.
</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.
</p></li><li><p>Be willing to work across departments when necessary
</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)
</p></li></ul><p><b>DESIRABLE: The post holder </b><b><i>should have </i></b><b>:
</b></p><ul><li><p>Evidenced ability to work as part of an inter-professional team
</p></li><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation
</p></li><li><p>Be able to communicate effectively in Arabic</p></li></ul></div></div></div></div></p></div>

Assistant Nurse - LTCU

AYA HOLDING GROUP

<p><b>We&rsquo;re Hiring: Assistant Property Manager</b><br/>Abu Dhabi, UAE</p><p><b>AYA Property</b> is looking for a proactive and organized <b>Assistant Property Manager</b> to support the management of our residential and commercial property portfolio in Abu Dhabi and Al Ain.</p><p>The ideal candidate will assist in ensuring smooth day-to-day property operations, tenant coordination, and maintenance management.</p><p><b>Requirements:</b></p><ul><li><b>Previous experience in property management or real estate in the UAE</b> (preferred)</li><li>Strong organizational and coordination skills</li><li>Good communication skills in <b>English</b> (Arabic is an advantage)</li><li>Ability to handle tenant relations and coordinate with maintenance teams</li><li>Proficient in Microsoft Office and basic property management systems</li><li>UAE Valid Driving License and access to a car</li></ul><p><b>Key Responsibilities:</b></p><ul><li>Assisting the Property Manager in the <b>daily operations of the property portfolio</b></li><li>Coordinating <b>tenant inquiries, requests, and move-in/move-out procedures</b></li><li>Monitoring <b>maintenance requests</b> and coordinating with contractors and service providers</li><li>Assisting with <b>lease documentation, renewals, and tenant records</b></li><li>Conducting <b>property inspections when required</b></li><li>Supporting administrative tasks related to property management</li></ul><p><b>Location:</b> Abu Dhabi</p><p>Interested candidates may send their CV to: kate@ayahg.com</p><p><b>Note:</b> Only candidates with <b>relevant experience in property management or real estate</b> will be considered. If you do not meet the required qualifications, kindly refrain from applying.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How many years of experience do you have in property management or real estate in the UAE?</li><li>Do you have a valid UAE driving license?</li></ul>

Assistant Property Manager

<div></div><div><div>Overview
</div><div>Safety Officer will serve as principal advisor to the Ground Safety Manager and Program Manager on all ground safety matters. Responsible for advising and aiding the Ground Safety Manager in developing and managing a command ground safety program The Ground Safety Officer will be required to coordinate all ground safety matters among the Command&rsquo;s Staff and will maintain and report appropriate detailed ground safety records and mishap statistics and recommend and establish required corrective safety actions. Additionally, Ground Safety Officer is responsible to collect, analyze and communicate actionable information to assist Commanders in preserving/protecting military combat resources.<br>
<br>
Also will be responsible for:<br>
<br>
1. The formulation of a safety managment system for all ground activity,<br>
2. The incorporation of safety standards and procedures for all ground functions and activities.<br>
3. The coordination of all safety matters among an organization staff.<br>
4. The formal investigation of ground mishaps and incidents.<br>
5. The identification of hazards and risk in daily ground activity.<br>
6. The establishment of a Safety Council for the purpose of setting goals, managing assets, and reviews safety-related requirements and recommendations.<br>
7. The tracking and reporting of safety deficiencies, inspection, incidents, violations and corrective action.<br>
8. The practices and promotion of safety awareness.<br>
9. The establishment of safety training to promote hazard awareness and the safety integrate in unit activities.<br>
10. Collect, analyze and communicating actionable information to assist Commanders in preserving/protecting military combat resources.<br>
11. Collaborate with customer safety &amp; standarization on regular basis and convey ground safety incident reports once occured.
<br>
12. Establish and promote a Just Safety Culture for the program.
</div><div></div><div>Nationality
</div><div>No Restriction
</div><div></div><div>Qualification
 </div><div><div>Diploma (Aircraft Maintenace ).<br>
<br>
 Certification from a recognized Aviation Safety Course; Accident Avoidance Training; Composite Risk Management (CRM) Training; and Hazardous Materials Training<br>
</div>
</div><div></div><div>Experience
 </div><div>Minimum of 5 Years 5 years of direct related military experience as an unit Safety Officer or 10 years of direct related civilian experience as an safety professional.</div></div><div></div>

Officer - HSE

Excelsior Group Me

The Role
<br>The Nursery Manager is responsible for the overall leadership, management, and daily operations of the nursery. This role ensures the delivery of high-quality early years education in line with EYFS standards and local regulatory requirements. The Nursery Manager leads the team, supports children’s development, builds strong parent relationships, and ensures a safe, nurturing, and stimulating learning environment. Key Responsibilities: • Leadership & Management • Oversee the day-to-day operations of the nursery • Lead, motivate, and manage teaching and support staff • Conduct staff appraisals, observations, and professional development plans • Ensure staff ratios are maintained at all times • Promote a positive, collaborative, and professional work culture
<br><br>
Requirements
<br><b>Ideal Candidate Profile:</b> • Minimum 2+ years of managerial experience in the education sector • CACHE Level 5 certification • Proven track record in achieving enrollment targets • Bachelor’s degree in Education • Familiarity with Montessori / Reggio / EYFS frameworks • Business Development experience will be an added advantage Language - English & Arabic (Must) Salary: Up to 15,000 per month + Visa and Insurance
<br><br>
About the company
<br>Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors. Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.

Nursery Manager

<div></div><div><div>Overview
</div><div>To lead large and highly complex of safe operational Air Traffic Control (ATC) services including the provision of On-the-Job Training Instruction (OJTI) to air traffic control students and controllers not holding a current Certificate of Competency. Related tasks and administrative duties as detailed by Manager.<br>
Perform O, I and D Level when its applicable.<br>
<br>
1. Follow the day-to-day operations related to own job to ensure continuity of work.
<br>
2. The provision of approach radar control services, flight information services and alerting services to aircraft operating Abu Dhabi area of responsibility.<br>
3. Maintain a thorough operational knowledge and understanding of the equipment and systems used for the provision of air traffic services at Abu Dhabi.<br>
4. Support appropriate manning of operational positions through watch staffing, the opening / closing of sectors and the utilization of staff as required.<br>
5. Monitor, record and report the serviceability status of equipment essential to the provision of ATC services during the period of his watch to ensure appropriate NOTAM action is taken.<br>
6. Provide OJTI duties as required by Manager ATS in accordance with the Unit Training and Assessment Plan (UTAP).<br>
7. Alerting services to initiate search and rescue operations as required.<br>
8. Distribute as required meteorological information necessary for the safe and orderly handling of traffic.<br>
9. Participate in pre-watch briefings for the subsequent watch concerning all known conditions affecting safety and/or regularity of air traffic within Abu Dhabi airspace.<br>
10. Report failures, abnormal occurrences or any other conditions likely to constitute a safety hazard.<br>
11. Observe staff instructions and administrative rules pertaining to conduct in the operational area.<br>
12. Provide operational feedback to management on proposed airspace procedures and system changes.<br>
13. Report any operational incidents as and when they occur to operational management.<br>
14. Practice professionalism and politeness to all users of services provided by the Abu Dhabi Control Tower/Approach and to other staff in the facility as well as Abu Dhabi International Airport staffs.<br>
15. Fulfill all other duties related to the role of an Air Traffic Control Officer and administrative duties as directed by Abu Dhabi ATS manager or GAL ATS HQ.<br>
16. Perform other related duties or assignments as directed.
</div><div></div><div>Nationality
</div><div>No Restriction
</div><div></div><div>Qualification
 </div><div><div>Minimum Qualification:<br>
<br>
 <br>
<br>
Technical diploma or skill level 7 or 9 certified in respective trade, QC or Training the Trainer.<br>
<br>
 Military aircraft experience letter or equivalent.<br>
<br>
 ATCO Basic (ICAO 051 or equivalent).<br>
<br>
 Approach Control Surveillance (Radar), (ICAO 054).<br>
<br>
 OJTI Course certificate.<br>
<br>
 Current GCAA Class 3 aviation medical (or equivalent).<br>
</div>
</div><div></div><div>Experience
 </div><div>Minimum of 8 &ndash; 10 years of experience within maintenance operations area at an Airbase.<br>
<br>
 Previous OJTI and UAE/GCC experience preferred.<br>
<br>
 Knowledge of aircraft launching and recovering processes<br>
<br>
 Knowledge of basic maintenance processes and procedures<br>
<br>
 Understanding of aircraft structure, components, troubleshooting, wiring system and functions. Etc.</div></div><div></div>

Aircraft Technician III

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