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clinic manager

Allpoint Healthcare Center

About the RoleWe are seeking an experienced Clinic/Operations Manager to oversee the end-to-end operations of our Healthcare Center and in-house Pharmacy in Abu Dhabi. The role is critical in ensuring DOH compliance, operational efficiency, financial discipline, and seamless coordination between clinical, pharmacy, and administrative teams.This position requires a hands-on leader with strong healthcare operations experience&mdash;not just administrative oversight.Key ResponsibilitiesClinic &amp; Pharmacy Operations<ul><li>Oversee daily operations of the healthcare center and pharmacy</li><li>Implement and monitor SOPs across clinical, admin, and pharmacy functions</li><li>Ensure smooth patient flow and pharmacy service delivery</li><li>Coordinate between doctors, nurses, pharmacists, and admin teams</li></ul>Regulatory &amp; Compliance (DOH Abu Dhabi)<ul><li>Ensure full compliance with DOH regulations and inspection readiness</li><li>Manage licensing, documentation, audits, and corrective action plans</li><li>Maintain operational policies, SOPs, and compliance records</li></ul>Financial &amp; Insurance Oversight<ul><li>Monitor operational costs and identify cost-saving opportunities</li><li>Oversee insurance claims coordination and rejection reduction</li><li>Support revenue optimization without compromising clinical integrity</li></ul>People Management<ul><li>Supervise administrative and operational staff</li><li>Manage rosters, attendance, performance reviews, and training</li><li>Foster accountability, discipline, and teamwork</li></ul>Vendor &amp; Stakeholder Management<ul><li>Coordinate with suppliers, service vendors, insurers, and regulators</li><li>Ensure timely procurement and inventory availability</li></ul>Skills and Qualifications:<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, or related field</li><li>Minimum 3-5 years of healthcare operations experience</li><li>Strong knowledge of DOH Abu Dhabi healthcare regulations and Insurance Empanelment Processes</li><li>Familiarity with healthcare/pharmacy software, ERP Systems, inventory management tools</li><li>Experience overseeing clinic and pharmacy operations preferred</li><li>Strong operational, financial, multitasking and leadership skills</li><li>Excellent communication, stakeholder management, and conflict resolution skills</li><li>Proficiency in healthcare systems, EMRs, and reporting tools</li><li>Ability to analyze date and implement performance improvements</li><li>Strong understanding of UAE labor laws, compliance, and licensing processes</li></ul>Job Type: Full-timePay: From AED1.00 per month

Clinic Manager

ZAS Management Facilities

Operations &amp; Administration<ul><li>Oversee daily clinic operations to ensure smooth workflow and high-quality service delivery.</li><li>Manage staff schedules, attendance, and duty rosters to ensure adequate coverage.</li><li>Monitor inventory levels of skincare products, equipment, and supplies; coordinate timely ordering and replenishment.</li><li>Ensure compliance with DHA/DOH guidelines, company policies, and health &amp; safety standards.</li><li>Supervise the cleanliness, hygiene, and maintenance of the clinic premises and equipment.</li><li>Prepare operational reports and update management on clinic performance.</li></ul>Customer Service &amp; Client Experience<ul><li>Ensure excellent client experience from reception to treatment completion.</li><li>Handle client concerns, complaints, or special requests professionally and promptly.</li><li>Oversee front desk operations such as appointment booking, client registration, and payments.</li><li>Maintain a high standard of hospitality and customer satisfaction.</li></ul>Staff Supervision &amp; Coordination<ul><li>Lead and supervise the team of therapists, nurses, receptionists, and support staff.</li><li>Conduct staff training, performance evaluations, and coaching sessions.</li><li>Ensure staff adhere to service protocols, grooming standards, and customer service guidelines.</li></ul>Financial &amp; Sales Responsibilities<ul><li>Monitor daily sales, service revenue, and cash handling procedures.</li><li>Support and drive sales of packages, promotions, and aesthetic products.</li><li>Assist in developing targets, KPIs, and operational budgets.</li><li>Reduce operational expenses by optimizing resources and preventing unnecessary costs.</li></ul>Marketing &amp; Business Development<ul><li>Coordinate with marketing team for promotions, events, and social media campaigns.</li><li>Monitor client feedback and market trends to propose service improvements.</li><li>Assist in launching new services, products, and seasonal offers.</li></ul>Regulatory &amp; Documentation<ul><li>Maintain accurate patient records and ensure confidentiality.</li><li>Ensure DHA/DOH licenses, staff certifications, and clinic permits are updated.</li><li>Prepare necessary documents for audits, inspections, and renewals.</li></ul>Job Type: Full-timeLanguage:<ul><li>ARABIC (Required)</li><li>ENGLISH (Required)</li></ul>Job Types: Full-time, PermanentPay: AED6,500.00 - AED7,500.00 per monthLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Clinical Operations Manager

United Al Saqer Group

<div>Groomy Pet is a veterinary facility looking for a UAE SMALL ANIMAL LICENSED VETERINARIAN with enthusiasm for small animals. Foreign candidates with a good background in small animal veterinary medicine will be considered. As a Veterinary Doctor, you will provide medical care and treatment to animals in a veterinary clinic or hospital. Your role will involve diagnosing and treating illnesses, conducting surgical procedures, and providing preventive care for pets and livestock. You will also be responsible for counseling pet owners on animal care, vaccination schedules, and nutrition.
Key Responsibilities:
Develop and manage the following areas and activities:<ul><li>Creation of schedules for the facility ensuring that all the medical services are covered.</li><li>Leadership over the medical team and reporting directly to the general manager.</li><li>Diagnostic imaging</li><li>Basic orthopedic surgery</li><li>Dentistry</li><li>Internal medicine, Sportive medicine/Ophthalmology/dermatology/nutrition consultations</li><li>To be familiar and develop knowledge with alternative treatments (physiotherapy, hydrotherapy, laser&hellip;) under the direction of the Head Veterinarian.</li><li>Ensure the client relationship by providing best communication, medical records updates, treatments and follow up.</li></ul>
You will be required to cover most of these areas of expertise, but also:<ul><li>To be the guidance/teacher of the other staff such as nurses, handlers and students.</li><li>Providing clinical support across the clinic, ensuring the provision of the best practice patient care.</li><li>Working with the management to improve the strategies to manage the patient flow.</li><li>Leading clinical standards and continue to build the culture of collaboration and excellence.</li><li>Fostering and supporting the highest quality of teaching and mentoring of clinic staff that may need veterinary support such as nurses and handlers.</li><li>Working closely with all colleagues and nurture a culture of collaboration and teamwork.</li><li>Ensuring compliance with veterinary ethics and relevant statutes, policies and procedures.</li><li>To be the guidance of the intern veterinarians and students in all the veterinary medicine related activities.</li><li>Providing support across veterinary area, ensuring the provision of the best practice patient care.</li><li>Foster innovation by ensuring that Groomy Pet continuously meets the highest international standards of the industry in terms of new physiotherapy treatments and activities.</li><li>Proposing any potential business expansion opportunities according to real time market demand and status.</li></ul>
About the Company:
Groomy is a leading and revolutionizing pet grooming facility with a focus on natural products and personalized care for each pet. Our comprehensive services include haircuts, deshedding, paw pad shaves, sanitary trims, eye and ear cleaning, and precise nail trimming.
Committed to providing a calm and stress-free atmosphere, Groomy ensures pets have a positive grooming experience.
Groomy is dedicated to creating a nurturing experience that helps pets look and feel their best! 
Required Qualifications:<ul><li>
Doctor of Veterinary Medicine (DVM) or equivalent degree from an accredited university.</li><li>
Valid MOCCAE veterinary license in good standing.</li><li>
Minimum of 7 to 10 years of clinical experience, including leadership roles, with at least 2 years of experience in the UAE.</li><li>
Advanced diagnostic, surgical, and medical care skills.</li></ul>
Key Skills:<ul><li>
Strong leadership and mentoring abilities to guide and inspire the veterinary team.</li><li>
Excellent communication and interpersonal skills for effective collaboration and client interaction.</li><li>
Strategic thinking and problem-solving capabilities to achieve operational and clinical goals.</li><li>
Attention to detail and organizational skills to manage multiple responsibilities in a fast-paced environment.</li></ul>
Additional Requirements:<ul><li>
Strong understanding of UAE regulations related to veterinary clinic operations, including animal welfare standards, facility licensing, and controlled pharmaceuticals management.</li><li>
Proficiency in English is required; knowledge of Arabic is advantageous.</li><li>
Experience in the UAE veterinary market, handling diverse clients, and collaborating with local veterinary organizations is preferred.</li></ul></div>

Head Veterinarian | Groomy Pet

Cleveland Clinic

<div>JOB SUMMARY 
The Department Chair of Breast Surgery is a senior physician leader responsible for the strategic, clinical, academic, and operational leadership of the Breast Surgery Department at Cleveland Clinic Abu Dhabi (CCAD).This role carries full accountability for program growth, clinical excellence, faculty development, research advancement, and regional reputation, ensuring alignment with CCAD's mission, values, and long-term strategic plan. The Chair is expected to build and expand a high-performing breast program, including surgical oncology, oncoplastic and reconstructive collaboration, multidisciplinary cancer care, education, and research, positioning CCAD as a regional and international referral center for comprehensive breast care.
PRIMARY DUTIES AND RESPONSIBILITIES
Clinical Responsibilities<ul><li>
Provides expert clinical care in Breast Surgery, including operative and non-operative management.</li><li>
Maintains an active clinical practice consistent with leadership responsibilities.</li><li>
Ensures delivery of high-quality, safe, patient-centered, and culturally sensitive care.</li><li>
Adheres to approved clinical privileges and all Medical Staff policies and procedures.</li><li>
Collaborates closely with Medical Oncology, Radiation Oncology, Plastic Surgery, Radiology, Pathology, Genetics, and Nursing to ensure integrated multidisciplinary care</li></ul>
Strategic &amp; Program Development Responsibilities<ul><li>
Develops and executes a clear strategic vision for the Breast Surgery Department aligned with CCAD and Cancer Institute priorities.</li><li>
Leads growth and expansion of the breast program, including:</li><li><ul><li>
Clinical volume and complexity</li><li>
Subspecialty services (e.g., high-risk clinics, survivorship, oncoplastic surgery)</li><li>
Multidisciplinary and integrated care pathways</li></ul></li><li>
Identifies opportunities to enhance CCAD's role as a regional referral and destination center for breast care.</li><li>
Recommends investments in technology, infrastructure, staffing, and innovation to support sustainable program growth.</li><li>
Ensures alignment with national and international quality benchmarks and accreditation standards where applicable</li></ul>
Leadership &amp; Administrative Responsibilities<ul><li>
Defines the department's scope and direction across patient care, education, research, and quality.</li><li>
Creates a culture of excellence, collaboration, accountability, and continuous improvement.</li><li>
Participates in institutional leadership forums as required.</li><li>
Collaborates with other Department Chairs and Institute leadership to advance cross-departmental initiatives.</li><li>
Represents the Breast Surgery Department internally and externally at institutional, regional, and international levels.</li></ul>
Operational &amp; Quality Responsibilities<ul><li>
Oversees departmental performance related to quality metrics, outcomes, patient experience, productivity, and resource utilization.</li><li>
Ensures availability and transparency of clinical outcomes data and physician-level performance metrics.</li><li>
Leads quality improvement initiatives and ensures compliance with CCAD policies, regulatory standards, and best practices.</li><li>
Identifies operational inefficiencies and implements solutions in collaboration with Nursing and Administration</li></ul>
Fiscal Responsibilities<ul><li>
Helps develop the departmental budget with the Institute administration.</li><li>
Monitors financial performance and explains variances.</li><li>
Ensures cost-effective utilization of resources without compromising quality of care.</li><li>
Ensures departmental expenditures comply with CCAD financial policies</li></ul>
Faculty &amp; Human Capital Responsibilities<ul><li>
Assists in recruitment, selection, onboarding, and retention of Breast Surgery faculty.</li><li>
Conducts annual professional reviews and performance evaluations.</li><li>
Mentors faculty in clinical excellence, leadership development, education, and research.</li><li>
Promotes faculty engagement, professional growth, and succession planning.</li><li>
Supports education and training programs, including residents, fellows, and allied health professionals as applicable.</li></ul>
Academic &amp; Research Responsibilities<ul><li>
Promotes and supports clinical research, outcomes research, and academic scholarship.</li><li>
Encourages participation in national and international meetings, publications, and collaborations.</li><li>
Partners with institutional research leadership to expand breast-focused research initiatives.</li><li>
Ensures education and research efforts align with CCAD's academic mission</li></ul>
EXPERIENCE REQUIREMENTS<ul><li>
For physicians from Tier 1 countries: minimum of two (2) years post-qualification experience beyond specialty certification.</li><li>
For physicians from Tier 2 countries: minimum of five (5) years post-qualification experience beyond specialty certification.</li><li>
Demonstrated progressive leadership experience in Breast Surgery, Surgical Oncology, or a related academic or tertiary care setting.</li><li>
Proven ability to build, grow, and lead clinical programs.</li><li>
Demonstrated ability to manage multidisciplinary teams and complex clinical operations.</li><li>
Fluency in English required; Arabic preferred.</li></ul>
EDUCATION REQUIREMENTS<ul><li>
MD, MBBS, MBChB or equivalent basic medical degree</li><li><ul><li>
Completion of recognized specialty training in Breast Surgery or Surgical Oncology as per Healthcare Professionals Qualification Requirements 2024</li></ul></li></ul> 

Cleveland Clinic Abu Dhabi 
Cleveland Clinic Abu Dhabi is located on Al Maryah Island, the heart of Abu Dhabi's new central business district. It shares the island with a hotel, stock exchange, and office buildings. Access to the island is by multiple bridges to the mainland. Cleveland Clinic Abu Dhabi is a unique and unparalleled extension of the Cleveland Clinic model of care, providing a spectrum of specialty services that are designed to cater to the healthcare needs of Abu Dhabi and the region. One of the objectives of Cleveland Clinic Abu Dhabi is to address the needs of patients currently traveling abroad for treatment. Like its counterpart in the United States, Cleveland Clinic Abu Dhabi is a physician-led medical facility, served by Western-trained, North American board-certified (or equivalent) physicians. Cleveland Clinic Abu Dhabi offers the most advanced tertiary medical services in the region through a comprehensive range of specialties and subspecialties. Local and international patients are cared for in an environment that combines excellent amenities and service standards with the highest quality patient care and superior clinical outcomes. The hospital is designed to offer state-of-the-art diagnostic and treatment capabilities, and to utilize advanced technologies in surgery, imaging, telemedicine, and electronic medical records.
Ownership
Cleveland Clinic Abu Dhabi is one of a number of initiatives led by Mubadala Healthcare. 
Estimated Service Area
This strategically located multi-specialty tertiary care facility with adjacent clinic houses five clinic floors, three diagnostic and treatment levels, and thirteen floors of critical and acute inpatient units totaling 364 beds (expandable to 490). Additional space has been incorporated for operational and support departments, retailers, a conference center, and a high-fidelity clinical simulation center. Cleveland Clinic Abu Dhabi hosts the latest technologies in surgery, imaging, telemedicine, and electronic medical records, integrating systems in a manner that is first of its kind in the country and the Middle East healthcare region. State-of-the-art imaging equipment like CTs, MRIs, and procedural suites, along with technologically advanced and modern patient rooms, serve local and international patients in an environment that combines excellent amenities with world-class medical care.
Number of Beds
364 beds (expandable to 490) 
Community Details 
<div>
Information about Abu Dhabi:</div><div>
Visit Abu Dhabi</div><div>
Abu Dhabi Tourism &amp; Culture Authority</div> 
Any application submitted without a CV will not be considered.
Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties.</div>

Department Chair, Breast Surgery For Cleveland Clinic Abu Dhabi

AL ZAABI GROUP

Job Title:Registered Nurse (RN) &ndash; Laser TechnicianLocation:Abu Dhabi, UAEJob Summary:The RN Laser Technician is responsible for providing safe and effective laser and aesthetic treatments while ensuring high standards of patient care, compliance with DOH regulations, and clinic protocols. The role combines nursing duties with cosmetic laser procedures.Key Responsibilities:<ul><li>Perform laser hair removal and other approved laser/aesthetic procedures</li><li>Assess patient suitability, skin type, and medical history before treatments</li><li>Explain procedures, risks, and aftercare instructions to patients</li><li>Operate and maintain laser equipment according to safety standards</li><li>Ensure compliance with DOH (Abu Dhabi) regulations and clinic policies</li><li>Monitor patients during and after procedures for adverse reactions</li><li>Maintain accurate patient records and documentation</li><li>Follow infection control and laser safety protocols at all times</li><li>Assist physicians when required in dermatology or aesthetic procedures</li><li>Maintain cleanliness and readiness of treatment rooms</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s Degree in Nursing</li><li>Valid DOH (Abu Dhabi) Registered Nurse License</li><li>Certified Laser Training (laser hair removal / aesthetic laser procedures)</li><li>Minimum 1&ndash;2 years experience as a Laser Nurse or Laser Technician preferred</li><li>Knowledge of different skin types, laser machines, and safety protocols</li><li>Good communication and patient care skills</li></ul>Skills &amp; Competencies:<ul><li>Strong clinical and aesthetic skills</li><li>Attention to detail and safety</li><li>Professional appearance and patient-focused attitude</li><li>Ability to work independently and as part of a team</li></ul>Working Conditions:<ul><li>Clinic / medical center environment</li><li>Shift-based schedule (including evenings/weekends if required)</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary (based on experience)</li><li>Visa, insurance, and other benefits as per UAE labor law</li></ul>Job Type: Full-timePay: AED8,000.00 - AED15,000.00 per month

RN Laser Technician ( DOH licensed )

<div>We are a veterinary practice looking for a registered nurse with enthusiasm for small animals to join our practice in Abu Dhabi. The successful candidate will be in charge of all the activities related to veterinary nursing within the clinic area and the main helping hand of the veterinary team. The facility will offer several services, all under the umbrella of the clinic.
Key Responsibilities:<ul><li>Assist the veterinary team and physiotherapist as required before, during and after the consultations.</li><li>Leadership of nurses under his/her control.</li><li>Customer services during the clinic consultations.</li><li>Anesthetic nursing during surgeries (including induction and recovery).</li><li>Surgical nursing.</li><li>Admission and discharge of patients.</li><li>Medical nursing.</li><li>Catheter placement, blood draws, basic laboratory analysis&hellip;</li><li>Radiology.</li><li>Monitoring of the patients as required when they are hospitalized.</li><li>Monitoring and checkup of the boarded pets as needed.</li><li>Working closely with all colleagues and nurture a culture of collaboration and teamwork.</li><li>Assist the management in protocols implementation when needed.</li></ul>
About the Company:
Groomy is a leading and revolutionizing pet grooming facility with a focus on natural products and personalized care for each pet. Our comprehensive services include haircuts, deshedding, paw pad shaves, sanitary trims, eye and ear cleaning, and precise nail trimming.
Committed to providing a calm and stress-free atmosphere, Groomy ensures pets have a positive grooming experience.
Groomy is dedicated to creating a nurturing experience that helps pets look and feel their best! 
Required Qualifications:<ul><li>
Minimum of 8 years of professional nursing experience, including at least 3 years in a leadership or supervisory role.</li><li>
Valid veterinary nursing license/certification with demonstrated expertise in clinical care and animal handling.</li><li>
Proven experience overseeing clinic operations, staff scheduling, workflow management, and adherence to health and safety standards.</li><li>
Strong skills in team leadership, client communication, and training, with the ability to support both veterinary and grooming teams.</li></ul>
Key Skills:<ul><li>
Strong leadership and mentoring abilities to assist the veterinary team.</li><li>
Excellent communication and interpersonal skills for effective collaboration and client interaction.</li><li>
Strategic thinking and problem-solving capabilities to achieve operational and clinical goals.</li><li>
Attention to detail and organizational skills to manage multiple responsibilities in a fast-paced environment.</li></ul>
Additional Required Proficiencies:<ul><li>
Diagnostic Imaging</li><li>
Basic orthopedic surgery</li><li>
Dentistry</li><li>
Sportive medicine</li><li>
Ophthalmology</li><li>
Alternative treatments</li></ul></div>

Head Nurse | Groomy Pet

Position SummaryThe Call Centre Executive is responsible for handling patient inquiries, appointment bookings, follow-ups, and providing accurate information about the clinic/hospital&rsquo;s services. The role ensures excellent customer service while maintaining patient confidentiality and adhering to healthcare regulations.Key Responsibilities<ul><li>Handle incoming calls, WhatsApp messages, and email inquiries professionally and promptly.</li><li>Schedule, reschedule, and confirm patient appointments through the clinic&rsquo;s system.</li><li>Provide accurate information related to doctors, specialties, services, timings, insurance coverage, and procedures.</li><li>Coordinate with departments such as reception, nursing, billing, insurance, and doctors&rsquo; secretaries for smooth patient flow.</li><li>Maintain patient records and update information in the system as required.</li><li>Manage appointment reminders, follow-ups, and recall lists.</li><li>Assist patients with insurance queries (coverage, approval status, co-payments).</li><li>Handle patient complaints professionally and escalate when necessary.</li><li>Maintain confidentiality as per DOH guidelines and the facility&rsquo;s policies.</li><li>Meet daily/weekly KPIs such as call handling time, conversion rate, and patient satisfaction.</li><li>Support marketing campaigns by handling promotional calls or appointment drives.</li></ul>Requirements<ul><li>Minimum 1&ndash;2 years experience as Call Centre/Customer Service Executive in a healthcare facility (clinic, hospital, medical center).</li><li>Knowledge of DOH regulations, basic medical terminology, insurance networks, and approval processes.</li><li>Strong communication skills in Arabic is mandatory .</li><li>Hands-on experience with healthcare management systems (e.g., eClaim, Salamtak, or clinic software).</li><li>Ability to handle high call volume with professionalism.</li><li>Excellent patience, empathy, and problem-solving skills.</li><li>Willingness to work shifts, weekends (as required), and adapt to a fast-paced healthcare environment.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per month

Call Centre Executive

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