business development manager Jobs in Abu Dhabi

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Team Safety Consultants

Location: Abu Dhabi, UAE Company: Team Safety Consultants (Third-Party Inspection Company)About UsTeam Safety Consultants is a trusted third-party inspection company in the UAE, dedicated to ensuring safety, compliance, and reliability across industries including construction, oil &amp; gas, manufacturing, and facilities management. We provide independent inspection and certification services, helping organizations protect their people, operations, and assets.Job SummaryWe are seeking an experienced and results-driven Branch Manager to lead our Abu Dhabi operations. The Branch Manager will be responsible for driving strategic growth, ensuring operational excellence, and strengthening client relationships, while maintaining compliance with UAE regulations and international inspection standards. This is a senior leadership role offering the opportunity to shape the direction of a respected safety and inspection company.Key ResponsibilitiesLeadership &amp; Strategy<ul><li>Develop and implement business strategies for sustainable growth in the UAE market.</li><li>Identify and capitalize on new opportunities within inspection, testing, and certification services.</li></ul>Operations &amp; Compliance<ul><li>Oversee day-to-day operations across internal departments.</li><li>Ensure compliance with UAE regulatory authorities (EIAC, Civil Defence, Municipality requirements, etc.).</li><li>Maintain and continuously improve quality management systems (ISO 17020, ISO 9001).</li></ul>Financial Management<ul><li>Prepare, manage, and monitor annual budgets.</li><li>Ensure profitability and efficiency while presenting regular reports on business performance.</li></ul>Team Leadership<ul><li>Lead, motivate, and develop a team of engineers, inspectors, and administrative staff.</li><li>Build a culture of safety, accountability, and professional growth within the organization.</li></ul>Client &amp; Business Development<ul><li>Build and nurture strong relationships with clients across industries in the UAE.</li><li>Ensure inspections, reports, and certifications are delivered timely and to the highest standards.</li><li>Represent the company at exhibitions, conferences, and industry networking forums.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in engineering, Business Administration, or a related field (Master&rsquo;s preferred).</li><li>5&ndash;10 years of experience in the inspection, testing, or certification industry, including 5+ years in a senior leadership role within the UAE.</li><li>Strong knowledge of UAE regulatory requirements for third-party inspections.</li><li>Demonstrated success in managing teams and delivering business growth.</li><li>Excellent leadership, communication, and problem-solving skills.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Leadership role in a reputable UAE inspection company.</li></ul>Professional, ethical, and growth-oriented work environmentJob Type: Full-timeApplication Question(s):<ul><li>Do you have at least 5 years of experience in branch management?</li><li>Are you currently located in the UAE?</li><li>5&ndash;10 years of experience in inspection, testing, or certification industry, including 5+ years in a senior leadership role within the UAE.</li></ul>

Branch Manager

Carrier

<div><h2 class="jobSectionHeader">Why Carrier?</h2>
Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers and innovators has a long track record of developing new technologies.
We offer an evolving range of industry-leading services and solutions aimed at creating healthier homes, buildings, and shipping environments with reduced environmental impact. We recognize diversity and inclusion as engines of growth and innovation and continue to lead because we have an exceptional workforce that puts the customer at the center of everything we do.<h2 class="jobSectionHeader">
Role: Service Operation Branch Manager</h2>
As the Service Operation Branch Manager, you will lead the full scope of service operations &mdash; from preventive maintenance and reactive service agreements to team development, customer success, and financial performance. This role is critical in driving operational excellence, improving customer satisfaction, ensuring safety, and achieving business objectives across the branch.<h2 class="jobSectionHeader">
Role Responsibilities:</h2><h3 class="jobSectionHeader">
Operational Leadership</h3><ul><li>
Oversee all aspects of preventive maintenance (PM), reactive services, and repair operations within the branch</li><li>
Ensure accurate and timely PM planning and execution, including regular updates to the 90-day PM plan and master PM file</li><li>
Optimize manpower planning and prioritize resources based on customer needs, escalation, criticality, and forecast data</li></ul><h3 class="jobSectionHeader">
Team &amp; Resource Management</h3><ul><li>
Lead technician hiring, onboarding, training, and ongoing development through structured skill matrices</li><li>
Monitor and drive technician performance, utilization, safety, efficiency, and retention</li><li>
Develop annual leave and resource availability plans, adjusting workloads accordingly</li><li>
Foster a culture of collaboration, accountability, and continuous improvement</li></ul><h3 class="jobSectionHeader">
Customer Satisfaction &amp; Quality Assurance</h3><ul><li>
Strengthen customer relationships and act as a point of escalation for key accounts</li><li>
Ensure resolution of complaints and lead customer satisfaction investigations</li><li>
Drive improvement initiatives based on feedback and Net Promoter Scores (NPS)</li></ul><h3 class="jobSectionHeader">
Financial &amp; Strategic Performance</h3><ul><li>
Own the branch P&amp;L &mdash; meet or exceed sales plan, forecast, gross margin, and profitability targets</li><li>
Drive pull-through service growth and material stock optimization</li><li>
Track key performance indicators including technician efficiency, digital productivity, SR sales, and field absorption</li><li>
Work cross-functionally with sales and planning teams to align startup forecasts and resource allocation</li></ul><h2 class="jobSectionHeader">
Minimum Requirements:</h2><ul><li>
Bachelor's degree in Engineering, Business, or a related field</li><li>
5 to 8 years of relevant experience in service operations, including leadership or management roles</li><li>
Strong project management, analytical, and problem-solving skills</li><li>
Excellent communication, customer engagement, and team leadership abilities</li><li>
Deep understanding of operational planning, cost control, and service quality metrics</li></ul><h2 class="jobSectionHeader">
Key Competencies:</h2><ul><li>
Strategic and operational thinking</li><li>
Team leadership and people development</li><li>
Customer-centric mindset</li><li>
Financial and business acumen</li><li>
Conflict resolution and decision-making</li><li>
Safety-first approach</li></ul><h2 class="jobSectionHeader">
What We Offer</h2>
We offer excellent development opportunities, an attractive salary, and exceptional benefits including:<ul><li>
International working environment</li><li>
Competitive compensation and performance-based incentives</li><li>
Career development and leadership training</li><li>
Employee Assistance Programme and wellness support</li></ul><h2 class="jobSectionHeader">
Your Journey with Us</h2>
We aim to provide a transparent, fair, and valuable recruitment process. If selected, you will follow these stages:
Initial conversation with our talent acquisition team
Interview with senior leadership
Final evaluation and offer<h2 class="jobSectionHeader">
Our Commitment to You</h2>
At Carrier, we believe our people are our greatest strength. We&rsquo;re committed to building an inclusive and collaborative culture where innovation thrives, careers grow, and employees are empowered to make a real difference.
Our values &mdash; Respect, Integrity, Inclusion, Innovation, and Excellence &mdash; are the foundation of everything we do.<h3 class="jobSectionHeader">
Apply Now and Join Carrier in Shaping the Future of Service Operations.</h3>
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice</div>

Service Operation Branch Manager

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.
 
 
 Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.
 
 
 
 Job Description
 
 
 
 
 Core Responsibilities:
 
 
 
 
 Generic Accountability
 
 
 
 <ul>
 <li>
 Actively sell/cross-sell asset and liability products to new and existing customers
 </li>
 <li>
 Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
 </li>
 <li>
 Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
 </li>
 <li>
 Encourage customers to build their balances with the bank in order to migrate to higher customer programs
 </li>
 <li>
 Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centers
 </li>
 <li>
 Educate Classic and Advantage customers about automated channels including ATM, call center and NBAD online and promote their migration to these channels
 </li>
 <li>
 Attract new customers to branch through personal relations and existing customer referrals
 </li>
 <li>
 Respond to call center regarding customer inquiries forwarded
 </li>
 <li>
 Meet individual sales targets
 </li>
 <li>
 Participate in and potentially lead daily retail sales team meetings
 </li>
 <li>
 Online &amp; Mobile Banking: - Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls &amp; carryout online demonstrations and assist with mobile app demo and customer download
 </li>
 <li>
 NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
 </li>
 <li>
 Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
 
 
 </li>
 </ul>
 
 Job Specific Accountabilities
 
 
 
 Agree on personal sales targets with the retails sales manager and the branch manager.
 
 
 
 Key Performance Indicators
 
 
 
 <ul>
 <li>
 Adherence to policies, processes, and procedures both internally and externally
 </li>
 <li>
 Work closely with the ABM to achieve agreed on sales targets
 </li>
 <li>
 Development of new sources of business.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Threshold Qualifications:
 
 
 
 <ul>
 <li>
 High School graduated
 
 
 </li>
 </ul>
 
 Years &amp; Nature Of Experience
 
 
 
 <ul>
 <li>
 2 years&rsquo; relevant experience in banking sector. Familiarity with bank products, customer experience and related policies and procedures
 </li>
 </ul>
</div>

Officer- Customer Service

Quest Restaurant Management LLC

Duties &amp; Responsibilities:<ul><li>Be familiar with general industry standards of service of both food and beverages</li><li>Always transport food and beverage items in a way that will not compromise their quality or presentation, and in accordance with the prescribed Standard Operating Procedures (SOP&rsquo;s)</li><li>Always have a kind, pleasant and helpful attitude and nature, exceed expectations of guests/vendors and always smile</li><li>Assisting with the preparation and issuance of the daily requisitions (loading, packing, wrapping, labelling, shipping)</li><li>Receiving &amp; processing warehouse stock products (picking, unloading, labeling and storing)</li><li>Report any discrepancies</li><li>Communicate and cooperate with supervisors and coworkers</li><li>Follow quality service standards and comply with procedures, rules and regulations</li><li>General assistance as required by the supervisors &amp; management staff</li><li>Daily transportation and issuance of various food items and stationery items as per the requisition to various branches as per the roaster.</li><li>Unloading and unloading of the requisition items as and when required</li><li>Reporting of spoilage of wastage of any requisition items due to any reasons.</li><li>Emergency requisition transportation as and when required for the business.</li><li>At all times you are expected to promote the Company and distribute menus, flyers and promotional material to all potential customers, and in buildings, villas and compounds as requested or directed by the Store Manager, Supervisor, Dispatcher or Senior Team member on Duty</li><li>Always handle Company assets and all equipment with utmost care and maintain them in the best working condition</li><li>Always keep your assigned vehicle clean and tidy at all times</li><li>To abide by the traffic laws of the Emirate of Abu Dhabi and the UAE and to avoid incurring traffic violations, penalties and fines</li><li>To ensure that your assigned vehicles registration papers are available, and up to date</li><li>To ensure that your assigned vehicle is working correctly and has sufficient petrol at the beginning and end of your shift</li><li>To report any equipment failures/problems to the Branch Manager or Supervisor/Dispatcher on duty, as soon as any issue is noticed</li><li>To communicate any maintenance requests to the Branch Manager or Supervisor/Dispatcher on duty as soon as possible</li><li>Ensure that the Company Policies and Procedures, as well as respective Standard OperatingProcedures are followed and adhered to at all times</li><li>Maintain a high standard of personal hygiene and grooming, including full and clean uniformand overall clean and tidy appearance, as detailed in the Employee Handbook</li><li>Follow Company timekeeping procedures with respect to your assigned duty and shift timing</li><li>Maintain a good relationship with colleagues, on and off duty, and do not engage in any formof bullying, pestering or aggressive confrontation (verbal or physical) with any colleague (asper Company Policy)</li><li>Attend departmental meetings as requested or required</li><li>Attend to any reasonable request of the Branch Manager or Supervisor on duty</li><li>Always conduct yourself in a professional and honest manner, as you are an ambassador ofthe Company and you represent the restaurant to all our guests and the wider community</li><li>Be familiar with Abu Dhabi emergency services numbers and procedures in case of anyaccident or emergency</li></ul>Confidentiality &amp; Ethics<ul><li>Ensure full compliance with the Company&rsquo;s Confidentiality policy and Third Party Non-Solicitation policy which prohibits the sharing or discussion of sensitive information and theearning of fees through third party channels not connected with the Company;</li><li>Protection of the Company at all times in relation to informational databases, IP, secrets andstrategy, as well as sensitive information, all of which may not be discussed with anyunauthorised person</li><li>Ensure all sensitive client and Company information remains confidential and ensure thisculture is built across the Branch</li><li>Ensure any unethical behaviour of any team member is quickly brought to the attention ofSenior Management, so that it may be appropriately addressed.</li></ul>Pre-requisites<ul><li>Associate degree in related field</li><li>2 years of experience in hotels/restaurants/customer service - preferred</li></ul>Character requirements -Pleasing Personality: positive, cheerful demeanor-Ability to communicate, read and write comfortably in English-Excellent face-to-face and telephone communication skills-Ability to handle significant stress and pressure-To uphold and promote the values and objectives of Pizza Di Rocco and promote them at all times-To always conduct themselves in a professional manner-Physically fit and able to stand and walk during the full shiftJob Type: Full-timePay: Up to AED2,750.00 per month

Logistics Driver

Kimia Journey Pvt Ltd

Job Title: Client Manager (Arabic Speaker)Location: Abu Dhabi BranchJob Description:<ul><li>We are looking for a Client Manager to join our Abu Dhabi team.</li><li>The role requires strong communication skills in Arabic and English with the ability to build and maintain client relationships.Key.</li></ul>Responsibilities:<ul><li>Handle client inquiries and provide immigration service guidance.</li><li>Manage client relationships and ensure high customer satisfaction.</li><li>Coordinate with internal teams to support client requirements.</li><li>Maintain proper records and update client files.</li></ul>Requirements:<ul><li>Must be fluent in Arabic &amp; English (spoken and written).</li><li>Previous experience in client service/relationship management preferred.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Immediate joiners preferred.</li></ul>Interested candidates can share their CVs at hr@dm-consultant.com or &#8234;+971 54 705 1905Job Type: Full-time

Client Manager - Arabic Speaker

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Senior Business Performance and Transformation Officer
 
 
 
 Location : Abu Dhabi
 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Role Purpose:
 
 
 
 Planning and executing the migration of dashboards for Branch Network Management (BNM). Drives business growth by enhancing Branch Network Management (BNM) through effective budget management, performance reporting, and KPI alignment. This role ensures financial discipline, supports strategic decision-making, and improves branch sales performance.
 
 &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 
 1] Performance Management&nbsp;
 
 
 
 <ul>
 <li>
 Support in the planning and execution of a comprehensive BNM function.
 </li>
 <li>
 Manage initiatives for the annual Improvement Plan and actively participate in the annual budget process.
 </li>
 <li>
 Direct key components of the BNM performance management strategy.
 </li>
 <li>
 Foster relationship building, collaboration, and knowledge sharing with group partners and Area representatives, ensuring effective, coordinated, and joint planning efforts.
 </li>
 <li>
 Manage, enhance and maintain the existing performance monitoring system.
 </li>
 </ul>
 
 
 
 2] Migration of reports to Power BI
 
 
 
 <ul>
 <li>
 Migrate Performance Management Information to Power BI for all distribution channels and generate performance reports across Branch Network Management.
 </li>
 <li>
 Develop the Management Information hub system, incorporating quality assurance processes throughout the system.
 </li>
 <li>
 Create automation solutions using the Microsoft Power platform and support users.
 </li>
 <li>
 Supply solutions for Power BI requests from management.
 </li>
 <li>
 Develop a model to capture and identify the lead conversion report and ratio
 </li>
 </ul>
 
 
 
 3] Budgeting and Cost control&nbsp;
 
 
 
 <ul>
 <li>
 Design effective budget models for BNM departments.
 </li>
 <li>
 Oversee budget planning and requirements for BNM units.
 </li>
 <li>
 Supervise cost/benefit and other analyses.
 </li>
 <li>
 Lead the team in cost control measures.
 </li>
 <li>
 Coordinate with department heads to maximize profitability.
 </li>
 <li>
 Track and maintain Operational and Capital expense budgets.
 
 &nbsp;
 </li>
 </ul>
 
 
 
 4] Distribution Targets Process
 
 
 
 <ul>
 <li>
 Distribute the targets based on historical data and the ability to sale and ensure the creation of a suitable formula to showcase fairness and adequacy.
 </li>
 <li>
 To control and oversee all targets activity for Sales teams as required.
 </li>
 <li>
 Regular monitoring of performance vs. plan while identifying areas requiring focus.
 </li>
 </ul>
 
 
 
 5] Financial feasibility and cost Analysis
 
 
 
 <ul>
 <li>
 Perform feasibility study/or Relocation cost analysis for new branch.
 </li>
 <li>
 Maintain platform for calculating the breakeven based on the data gathered from Area Manager and facility management
 </li>
 <li>
 Present the study results and follow up for the required approvals as appropriate.
 </li>
 </ul>
 
 
 
 6] Power BI Dashboard owner
 
 
 
 <ul>
 <li>
 Develop Power BI dashboards and reports for BNM.
 </li>
 <li>
 Maintain the system and provide technical support.
 </li>
 <li>
 Lead contact points for system vendors or solution providers.
 </li>
 <li>
 Educate and support BNM power platform users.
 </li>
 </ul>
 
 
 
 7] KPI and Dashboard Transformation
 
 
 
 <ul>
 <li>
 Coordinate and administrate MI transformation activities (workshops, meetings, projects etc.) for members in line with BNM long term strategy and annual operating plan.
 </li>
 <li>
 Keep up to date on topics of expertise and act as the point of reference for them within BNM.
 </li>
 <li>
 Leads, drive day-to-day management activities while providing the appropriate levels of support and coaching for end users.
 </li>
 <li>
 Lead analysis studies in production, maintenance, reliability, sanitation, and management systems. Analyze data, evaluate results, and develop recommendations and road maps across multiple workstreams.
 </li>
 <li>
 Build and maintain effective partnerships with key cross functional leaders (BNM heads and department owners) and project team members
 </li>
 </ul>
 
 
 
 8] Statistics reports
 
 
 
 <ul>
 <li>
 Supervise the quarterly and yearly statistics analysis requirement of governmental statistic centers.
 </li>
 <li>
 Ensure the accuracy of the submission.
 </li>
 </ul>
 
 
 
 9] Other segments services
 
 
 
 <ul>
 <li>
 Provide support to other segments/channel to conduct their performance reviews and incentives.
 
 &nbsp;
 </li>
 </ul>
 
 
 
 Specialist Skills / Technical Knowledge Required for this role:
 
 
 &nbsp;
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills. Passion to deliver positive impact.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in data analysis techniques (e.g., regression analysis, hypothesis testing, A/B testing and experimental design).
 </li>
 <li>
 Experience with creating PowerBI complex dashboard, reports and automation (data visualization tools and techniques). Experience in Power automate, Power App, and Alteryx will be preferred.
 </li>
 <li>
 Understanding business processes and how data can be used to improve them.
 </li>
 <li>
 Knowledge of data modeling and database design.
 </li>
 <li>
 Advanced Excel, VBA macros, Power pivot and Power Queries. SQL queries knowledge are preferred.&nbsp;
 </li>
 <li>
 Good understanding of products/ policies/ plans/objectives to pro-actively embrace systems/procedure changes within the function.
 </li>
 <li>
 Knowledge of key financial concepts and accounting is preferred.
 </li>
 <li>
 System development and programming background.
 
 &nbsp;
 </li>
 </ul>
 
 
 
 Previous Experience:
 
 
 
 Minimum 5 years&rsquo; experience in business analysis, automation and supervising teams.
 
 
</div>

Senior Business Performance and Transformation Officer

Hoods Resto BAR

Job Overview:We are looking for a detail-oriented and proactive Accountant Assistant to support the finance and operations teams. The ideal candidate will be responsible for entering and managing accounting data in QuickBooks, assisting with financial documentation, handling operational letters, and managing inventory processes across multiple branches. This role requires someone who is organized, accurate, and capable of working in a dynamic, multi-location environment.Key Responsibilities:1. Accounting &amp; Financial Support:Accurately enter and maintain accounting data in QuickBooks.Assist the accountant in daily accounting activities, including journal entries, bank reconciliations, and accounts payable/receivable.2. Administrative &amp; Operational Tasks:Prepare, manage, and dispatch operational letters, emails, and internal communications.Liaise with vendors, customers, and internal departments for accounting-related queries.Perform general office administration duties related to accounting and inventory.3. Inventory Management:Oversee inventory processes including purchase orders, stock tracking, goods received, and stock issuance.Regularly update and reconcile inventory records in coordination with warehouse and branch staff.Monitor stock levels, reorder supplies when needed, and maintain proper documentation for all inventory movements.Coordinate with the procurement team to ensure timely and accurate purchases.4. Branch Coordination:Travel to multiple branch locations as required for stock taking, inventory verification, and audits.Ensure consistent inventory practices are followed across all branches.Support branch staff in understanding and executing accounting and inventory procedures.Requirements:<ul><li>Hands-on experience with QuickBooks and data entry.</li><li>Prior experience in inventory management or stock control is highly desirable.</li><li>Ability to work at the head office and travel to branches when necessary.</li><li>Fluency in English (native or equivalent level).</li></ul>To Apply:Send your resume, portfolio , and a brief message about why you&rsquo;d be a great fit to email: prochainrecruitment.ae@gmail.comor via whatsapp: +971505879005Job Types: Full-time, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,000.00 per month

Accountant Assistant (Female)

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