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business development manager Jobs in Abu Dhabi

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Omorfia Group

<div>
 
 
 Role Overview:
 
 
 
 We are seeking a motivated and experienced
 
 FemaleSalon Supervisor
 
 to oversee daily operations, manage staff, and ensure exceptional customer service. The role requires strong leadership, organizational skills, and hands-on knowledge of salon services.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Supervise day-to-day salon operations and ensure smooth workflow.
 </li>
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 Lead, motivate, and manage the salon team to achieve performance and service standards.
 </li>
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 Handle staff scheduling, attendance, and training support.
 </li>
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 Ensure excellent customer service and handle client feedback or concerns professionally.
 </li>
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 Monitor salon cleanliness, hygiene, and adherence to brand standards.
 </li>
 <li>
 Track inventory, manage stock levels, and coordinate with suppliers.
 </li>
 <li>
 Support the Salon Manager in achieving sales and service targets.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years&rsquo; experience in a supervisory role within a salon/spa/beauty industry.
 </li>
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 Strong leadership and people management skills.
 </li>
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 Excellent communication skills in English (Arabic is a must).
 </li>
 <li>
 Customer-oriented with problem-solving abilities.
 </li>
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 Knowledge of salon services and beauty trends preferred.
 </li>
 </ul>
 
 
 
 
 
 Salary Range - upto AED 12,000
 
 
</div>

Branch Manager

Fat resturant

About the RoleWe are a growing restaurant group in Abu Dhabi operating multiple F&amp;B brands. We&rsquo;re hiring an Operations &amp; Business Development Manager to improve day-to-day performance across branches and support new openings.Key Responsibilities<ul><li>Lead daily operations to ensure consistent service, quality, and compliance with company standards</li><li>Improve performance using KPIs (sales, labor, food cost, waste, guest experience)</li><li>Manage budgets and cost control (P&amp;L, food cost, inventory, waste reduction)</li><li>Build and implement SOPs across front and back of house</li><li>Support new branch openings (planning, readiness checks, launch execution)</li><li>Manage suppliers, procurement, and inventory processes</li><li>Coach and lead branch teams; support hiring, training, and performance management</li><li>Prepare weekly/monthly operational reports with clear improvement actions</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Business, Hospitality, or related field)</li><li>5+ years in restaurant operations, including multi-branch or multi-brand exposure</li><li>Strong experience in budgeting, cost control, and operational reporting</li><li>Strong leadership and hands-on problem solving</li><li>Professional communication in English (Arabic is a plus)</li><li>UAE driving license is a plus</li></ul>Benefits<ul><li>Competitive salary (based on experience)</li><li>Performance bonus (based on results)</li><li>Health insurance and standard UAE benefits</li><li>Growth opportunities with new openings</li></ul>How to apply: Apply through Indeed.Equal Opportunity: We are an equal opportunity employer and consider all qualified applicants.Job Type: Full-timePay: AED3,000.00 - AED7,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Restaurant Management: 2 years (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Operations & Business Development Manager (Restaurant)

tostatto cafe

Branch Supervisor - for Pinoy RestaurantsCompany: Pinoy Restaurant and Burger ChainReports To: Brand ManagerLocation: Abu Dhabi, UAE (Defense Road / Electra)I. Position SummaryThe Branch Supervisor is a key leadership role responsible for the day-to-day excellence of both Pinoy Restaurant and Burger Chain. You will ensure that the &quot;Fresh &amp; Lean&quot; philosophy is maintained, service is &quot;Jolly&quot; and efficient, and that both brands meet their sales targets. You will bridge the gap between kitchen production and dining service, with a heavy focus on Bulk Service and Staff Development.II. Key Responsibilities1. Service Excellence &amp; Training<ul><li>Service Standards: Train and monitor dining staff on the &quot;Mabuhay Way&quot;&mdash;ensuring every guest is greeted warmly and served within 12&ndash;15 minutes (Ala Carte).</li><li>Product Knowledge: Conduct daily briefings to ensure staff can describe Charcoal Grill items and Kakanin in detail.</li><li>Upselling: Drive revenue by training staff on suggestive selling for desserts, grilled foods and drinks.</li></ul>2. Event Management &amp; Coordination<ul><li>Planning: Act as the primary point of contact for catering and in-house events.</li><li>Execution: Supervise the &quot;Event Team&quot;, ensuring decor, food timing, and guest service are flawless.</li><li>Follow-up: Collect guest feedback post-event to improve future operations.</li></ul>3. Product Development &amp; Quality Control<ul><li>Innovation: Assist the Head Chef and Manager in developing new Ala Carte dishes or seasonal special offers.</li><li>Consistency: Perform daily &quot;Taste Tests&quot; to ensure Charcoal Roast Chicken and Kakanin meet brand standards.</li><li>Wastage Control: Enforce the &quot;No Bain-Marie Waste&quot; policy, ensuring stock is rotated (FIFO) to keep waste under 5%.</li></ul>4. Operational Administration<ul><li>Duty Roster: Assist in managing the &quot;Synergy Swap&quot; schedule between branches to ensure no shift is short-staffed.</li><li>Inventory: Monitor daily stock levels and coordinate with suppliers to prevent &quot;Sold Out&quot; scenarios during peak rushes.</li></ul>III. Job Specification (Requirements)RequirementExperienceMinimum 2&ndash;3 years in a Supervisory role in a Pinoy restaurant or fast-food setting.EducationDiploma or Degree in Hospitality or Business Management is preferred.Event SkillsProven ability to manage catering logistics and large group bookings.Training AbilityMust be a &quot;natural teacher&quot; who can simplify complex tasks for new joiners.PersonalityHigh energy, &quot;Jolly&quot; disposition, and able to remain calm during the dinner rush.Technical SkillsProficient in POS systems and basic Microsoft Excel for reporting.LanguageFluent in Tagalog and English (essential for customer and management interaction).IV. Key Performance Indicators (KPIs)1. Sales Target: Achieving monthly branch revenue goals.2. Service Speed: Maintaining an average ticket time of under 15 minutes for Ala Carte.3. Staff Retention: Zero staff turnover within the first 6 months of a new hire's joining.4. Waste Management: Keeping food wastage consistently below the 5% threshold.Job Location: Abu Dhabi, UAE Salary Range: AED 3,000 / monthly (All Inclusive) based on your experience and qualification.Candidate must be available in the UAE and ready to join Immediately.Job Types: Full-time, PermanentPay: Up to AED3,000.00 per monthApplication Question(s):<ul><li>Do you have any experience as Supervisor in Pinoy Food Restaurants</li></ul>Experience:<ul><li>Supervisor: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Tagalog (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Branch Supervisor

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
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 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
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 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
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 Ensure adherence to the guideline for people of determination and vulnerable people.
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 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
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 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
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 Additional certifications in banking or customer service.
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 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
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 Proven track record in customer service and sales roles.
 </li>
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 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Abu Dhabi, Retail Banking

Alliance International Security Consult

Full job descriptionYou will be responsible for providing general administrative support to the all of the department specially with the Management team. This role ensures the smooth and efficient operation of the office by managing documentation, coordinating office activities, handling internal and external inquiries, and maintaining effective communication across departments. The Administrator /Secretary provide daily administrative tasks and assists in the implementation of HR and office procedures, contributing to the overall productivity and professionalism of the workplace.Major Responsibilities&middot; Manage office reception duties by welcoming clients and visitors and guiding them according to their appointment schedules.&middot; Answer and direct phone calls, emails, and general inquiries to the appropriate departments.&middot; Ensure the smooth operational flow of the office through proactive administrative support.&middot; Coordinate and communicate with vendors, suppliers, service personnel, and service providers for all maintenance and support service requirements.&middot; Liaise related requirements as directed by Management.&middot; Maintain proper filing and archiving of documents, forms, and records (both physical and digital) ensuring confidentiality and security of information.&middot; Organize meetings, schedule appointments, and prepare meeting rooms in coordination with the office assistant.&middot; Manage office inventories, training materials, and supplies in line with the branch budget and operational needs.&middot; Provide administrative support to the whole department, including attendance tracking, leave management, and disseminating HR communications to branch staff and management.&middot; Assist in the recruitment process as directed by the HR Manager and Management, including scheduling interviews and preparing candidate documentation.&middot; Handle employee inquiries and assist in resolving minor conflicts or concerns, escalating to HR Manager when required.&middot; Ensure the implementation and compliance of HR policies, procedures, and guidelines across the branch.&middot; Support the implementation and adherence to ISO 9001 standards and quality management systems.Authority&middot; Act in accordance with directives from the HR Manager and Management.&middot; Make decisions related to office supplies, procurement and scheduling of maintenance services, within the approved budget.&middot; Oversee the cleanliness, safety, and day-to-day functionality of the branch office environment.&middot; Serve as the primary point of contact for administrative matters with internal departments, vendors, service providers, and external stakeholders.&middot; Maintain control over office data and documentation, ensuring accurate recordkeeping and confidentiality of sensitive information.&middot; Monitor and manage branch office expenditures in line with the allocated budget, ensuring cost-efficiency and compliance with company policies.Qualifications&middot; Bachelor&rsquo;s degree in business administration, Human Resources, or a related field.&middot; Minimum of 5 years of proven experience in a similar role.&middot; Strong ability to communicate effectively across all levels of the organization.&middot; Proficient in the use of HR systems, CRM and general office software (MS Office Suite, email, etc.).&middot; Excellent verbal communication and interpersonal skills.&middot; Reliable, punctual, and always maintains a professional demeanor.&middot; Demonstrate honesty, trustworthiness, and the ability to handle confidential information with discretion.&middot; Able to work independently with minimal supervision while managing multiple tasks efficiently.. Previous experience working ELV services is an advantage. Undertand the trend of technology and adaptability.Job Type: Full-timeJob Type: Full-time

Office Administrator

You will be responsible for providing general administrative support to the all of the department specially with the Management team. This role ensures the smooth and efficient operation of the office by managing documentation, coordinating office activities, handling internal and external inquiries, and maintaining effective communication across departments. The Administrator /Secretary provide daily administrative tasks and assists in the implementation of HR and office procedures, contributing to the overall productivity and professionalism of the workplace.Major Responsibilities&middot; Manage office reception duties by welcoming clients and visitors and guiding them according to their appointment schedules.&middot; Answer and direct phone calls, emails, and general inquiries to the appropriate departments.&middot; Ensure the smooth operational flow of the office through proactive administrative support.&middot; Coordinate and communicate with vendors, suppliers, service personnel, and service providers for all maintenance and support service requirements.&middot; Liaise related requirements as directed by Management.&middot; Maintain proper filing and archiving of documents, forms, and records (both physical and digital) ensuring confidentiality and security of information.&middot; Organize meetings, schedule appointments, and prepare meeting rooms in coordination with the office assistant.&middot; Manage office inventories, training materials, and supplies in line with the branch budget and operational needs.&middot; Provide administrative support to the whole department, including attendance tracking, leave management, and disseminating HR communications to branch staff and management.&middot; Assist in the recruitment process as directed by the HR Manager and Management, including scheduling interviews and preparing candidate documentation.&middot; Handle employee inquiries and assist in resolving minor conflicts or concerns, escalating to HR Manager when required.&middot; Ensure the implementation and compliance of HR policies, procedures, and guidelines across the branch.&middot; Support the implementation and adherence to ISO 9001 standards and quality management systems.Authority&middot; Act in accordance with directives from the HR Manager and Management.&middot; Make decisions related to office supplies, procurement and scheduling of maintenance services, within the approved budget.&middot; Oversee the cleanliness, safety, and day-to-day functionality of the branch office environment.&middot; Serve as the primary point of contact for administrative matters with internal departments, vendors, service providers, and external stakeholders.&middot; Maintain control over office data and documentation, ensuring accurate recordkeeping and confidentiality of sensitive information.&middot; Monitor and manage branch office expenditures in line with the allocated budget, ensuring cost-efficiency and compliance with company policies.Qualifications&middot; Bachelor&rsquo;s degree in business administration, Human Resources, or a related field.&middot; Minimum of 5 years of proven experience in a similar role.&middot; Strong ability to communicate effectively across all levels of the organization.&middot; Proficient in the use of HR systems, CRM and general office software (MS Office Suite, email, etc.).&middot; Excellent verbal communication and interpersonal skills.&middot; Reliable, punctual, and always maintains a professional demeanor.&middot; Demonstrate honesty, trustworthiness, and the ability to handle confidential information with discretion.&middot; Able to work independently with minimal supervision while managing multiple tasks efficiently.. Previous experience working ELV services is an advantage. Undertand the trend of technology and adaptability.Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per month

Administrator/Secretary

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 Job Description
 
 
 
 
 Core Responsibilities
 
 
 
 
 Generic Accountability
 
 
 
 <ul>
 <li>
 Actively sell/cross-sell asset and liability products to new and existing customers
 </li>
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 Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
 </li>
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 Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
 </li>
 <li>
 Encourage customers to build their balances with the bank in order to migrate to higher customer programs
 </li>
 <li>
 Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres
 </li>
 <li>
 Educate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channels
 </li>
 <li>
 Attract new customers to branch through personal relations and existing customer referrals
 </li>
 <li>
 Respond to call center regarding customer inquiries forwarded
 </li>
 <li>
 Meet individual sales targets
 </li>
 <li>
 Participate in and potentially lead daily retail sales team meetings
 </li>
 <li>
 Online &amp; Mobile Banking: - Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls &amp; carryout online demonstrations and assist with mobile app demo and customer download
 </li>
 <li>
 NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
 </li>
 <li>
 Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
 </li>
 <li>
 Job Specific Accountabilities Agree on personal sales targets with the retails sales manager and the branch manager
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School graduated
 </li>
 <li>
 2 years&rsquo; relevant experience in banking sector. Familiarity with bank products, customer experience and related policies and procedures
 </li>
 </ul>
</div>

Officer- Customer Service

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