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it support engineer

cloud support engineer

DigitalOcean

<div><div>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you&rsquo;ll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</div><div>
We are looking for people who wish to grow in a dynamic Support environment. Reporting to Manager Platform Operations, the Engineer II will be a customer focused individual that leverages his technical Kubernetes based expertise for giving best support that benefits our users. 
 
Kubernetes is the state of the art technology that focused on hyper growth. We are providing Kubernetes based WordPress hosting that enables great opportunity for individuals who are eager to grow in a fast-paced and dynamic support environment. As an Engineer II, you will be able to apply and expand your technical expertise in Kubernetes while directly contributing to the success of users in resolving WordPress based queries.
<h2 class="jobSectionHeader">
What You&rsquo;ll Be Doing:</h2>
<ul><li>Provide best support and solutions to our Customers through tickets, chat, emails, Premium Slack etc</li>
<li>A desire to help people, and a strong sense of empathy for their needs.</li>
<li>Be a good team player who works well in a 24/7 collaborative environment.</li>
<li>Perform complex web migrations and support junior coworkers with their migration processes.</li>
<li>Help customers with application troubleshooting etc, and provide support to juniors with their deployments.</li>
<li>Convert complex chat queries of customers to tickets when needed.</li>
<li>Help junior team members with reaction to Alerts where needed on different monitoring frameworks.</li>
<li>Monitor and react to different abuse reports (Slack and emails, etc.) in close coordination with different teams.</li>
<li>Assist &ldquo;Team Leads&rdquo; to develop and improve internal development tools and dashboards..</li>
<li>Be able to cater complex queries on chats/tickets and provide support to juniors with the rest of chats/tickets.</li>
<li>Be able to provide basic technical training to Juniors.</li>
<li>Be able to cater complex cloudways infrastructure issues and escalate them in a timely manner to Team leads if necessary.</li>
<li>Go through the chats &amp; tickets on a weekly basis and check for the repeated issues which can be suggested as incremental improvements to devops and present them to Team Leads.</li>
<li>Be able to automate any procedure with the current operations that can save team time.</li>
</ul><h2 class="jobSectionHeader">Technical Skills:</h2>
<ul><li>Must have sound concepts and knowledge of programming (PHP knowledge, and preferably intermediate knowledge of some other languages like Javascript, HTML, CSS, Bash and Python knowledge would be a plus.)</li>
<li>Strong-Advanced knowledge of Linux operating environments (Debian, Ubuntu, Centos) and different web technologies (apache, nginx, varnish, memcache, mysql, apc, php-fpm, etc).</li>
<li>Advanced skill level in Kubernetes (Pods, Nodes, Containers, Helm Charts)</li>
<li>Advanced skill level in system performance troubleshooting.</li>
<li>Knowledge of different services ((GIT, SMTP, DNS, postfix, crons, SSL)</li>
<li>Analysis of logs (sys, stack).</li>
<li>Debugging of open source application related issues.</li>
<li>Ability to cope up with new / unknown technical issues. Initiative in tackling new problems with an imaginative approach</li>
<li>Strong knowledge of web applications migration process (unknown issues, CMS migration, troubleshooting, perfection, Cpanel &amp; other hostings knowledge, advance cli commands to pull data) with context of Kubernetes</li>
<li>Working experience in PHP based Open Source web applications (Preferably: WordPress, Drupal, Magento etc).</li>
<li>Good experience with MySQL.</li>
<li>Possess excellent analytical and decision making skills.</li>
<li>Should be an independent player who would be able to work independently on shifts.</li>
<li>Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers.</li>
<li>Strong understanding of system and troubleshooting techniques.</li>
<li>Should be process oriented and Proactive.</li>
<li>Strong interpersonal and teaming skills &ndash; ability to set and enforce processes.</li>
<li>Ability to operate in an Agile and Kanban environment.</li>
<li>Good knowledge of cloud infrastructure environments (like AWS, GCE etc.).</li>
<li>Experience in 24&times;7 production operations, preferably supporting a highly available environment for PaaS/cloud service provider.</li>
<li>Good mentorship skills.</li>
</ul><h2 class="jobSectionHeader">Why You&rsquo;ll Like Working for DigitalOcean</h2>
<ul><li>We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li>We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li>We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li>We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li>We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
<ul><li>This is an Onsite role</li></ul>

#LI-Onsite

#LI-UK1</div></div>

Cloud Support Engineer

<div><div>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</div>
We are looking for people who wish to grow in a dynamic Support environment. Reporting to Manager Platform Operations, the Engineer II will be a customer focused individual that leverages his technical Kubernetes based expertise for giving best support that benefits our users. 
 
Kubernetes is the state of the art technology that focused on hyper growth. We are providing Kubernetes based WordPress hosting that enables great opportunity for individuals who are eager to grow in a fast-paced and dynamic support environment. As an Engineer II, you will be able to apply and expand your technical expertise in Kubernetes while directly contributing to the success of users in resolving WordPress based queries.
<h2 class="jobSectionHeader">
What You'll Be Doing:</h2>
<ul><li>Provide best support and solutions to our Customers through tickets, chat, emails, Premium Slack etc</li>
<li>A desire to help people, and a strong sense of empathy for their needs.</li>
<li>Be a good team player who works well in a 24/7 collaborative environment.</li>
<li>Perform complex web migrations and support junior coworkers with their migration processes.</li>
<li>Help customers with application troubleshooting etc, and provide support to juniors with their deployments.</li>
<li>Convert complex chat queries of customers to tickets when needed.</li>
<li>Help junior team members with reaction to Alerts where needed on different monitoring frameworks.</li>
<li>Monitor and react to different abuse reports (Slack and emails, etc.) in close coordination with different teams.</li>
<li>Assist &quot;Team Leads&quot; to develop and improve internal development tools and dashboards..</li>
<li>Be able to cater complex queries on chats/tickets and provide support to juniors with the rest of chats/tickets.</li>
<li>Be able to provide basic technical training to Juniors.</li>
<li>Be able to cater complex cloudways infrastructure issues and escalate them in a timely manner to Team leads if necessary.</li>
<li>Go through the chats &amp; tickets on a weekly basis and check for the repeated issues which can be suggested as incremental improvements to devops and present them to Team Leads.</li>
<li>Be able to automate any procedure with the current operations that can save team time.</li>
</ul><h2 class="jobSectionHeader">Technical Skills:</h2>
<ul><li>Must have sound concepts and knowledge of programming (PHP knowledge, and preferably intermediate knowledge of some other languages like Javascript, HTML, CSS, Bash and Python knowledge would be a plus.)</li>
<li>Strong-Advanced knowledge of Linux operating environments (Debian, Ubuntu, Centos) and different web technologies (apache, nginx, varnish, memcache, mysql, apc, php-fpm, etc).</li>
<li>Advanced skill level in Kubernetes (Pods, Nodes, Containers, Helm Charts)</li>
<li>Advanced skill level in system performance troubleshooting.</li>
<li>Knowledge of different services ((GIT, SMTP, DNS, postfix, crons, SSL)</li>
<li>Analysis of logs (sys, stack).</li>
<li>Debugging of open source application related issues.</li>
<li>Ability to cope up with new / unknown technical issues. Initiative in tackling new problems with an imaginative approach</li>
<li>Strong knowledge of web applications migration process (unknown issues, CMS migration, troubleshooting, perfection, Cpanel &amp; other hostings knowledge, advance cli commands to pull data) with context of Kubernetes</li>
<li>Working experience in PHP based Open Source web applications (Preferably: WordPress, Drupal, Magento etc).</li>
<li>Good experience with MySQL.</li>
<li>Possess excellent analytical and decision making skills.</li>
<li>Should be an independent player who would be able to work independently on shifts.</li>
<li>Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers.</li>
<li>Strong understanding of system and troubleshooting techniques.</li>
<li>Should be process oriented and Proactive.</li>
<li>Strong interpersonal and teaming skills &ndash; ability to set and enforce processes.</li>
<li>Ability to operate in an Agile and Kanban environment.</li>
<li>Good knowledge of cloud infrastructure environments (like AWS, GCE etc.).</li>
<li>Experience in 24&times;7 production operations, preferably supporting a highly available environment for PaaS/cloud service provider.</li>
<li>Good mentorship skills.</li>
</ul><h2 class="jobSectionHeader">Why You'll Like Working for DigitalOcean</h2>
<ul><li>We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li>We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li>We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li>We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li>We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
<ul><li>This is an Onsite role</li></ul>

#LI-Onsite

#LI-UK1</div>

Intelligenes

About the RoleWe are seeking a versatile IT &amp; DevOps Engineer to manage our internal IT infrastructure and support our development teams with deployment, automation, and cloud management. The ideal candidate should have a strong technical background, a problem-solving mindset, and hands-on experience in both IT support and DevOps practices.Key Responsibilities<ul><li>IT Support &amp; Infrastructure Management</li><li>Install, configure, and maintain desktops, laptops, servers, and networking equipment.</li><li>Provide technical support to employees for hardware, software, and connectivity issues.</li><li>Manage IT assets, user accounts, and system security (firewalls, antivirus, access control).</li><li>Monitor system performance and implement upgrades to improve efficiency and reliability.</li><li>DevOps &amp; Automation</li><li>Build and maintain Azure DevOps CI/CD pipelines for smooth code integration and deployment.</li><li>Manage and optimize cloud-based infrastructure on Azure</li><li>Collaboration &amp; Security</li><li>Work closely with development teams to support agile delivery.</li><li>Ensure system security, backups, and disaster recovery protocols.</li><li>Document technical procedures and provide knowledge-sharing sessions to the team.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>Proven experience in IT support and DevOps/Cloud environments.</li><li>Strong knowledge of Windows / Linux systems and networking fundamentals.</li><li>Hands-on experience with Azure DevOps CI/CD.</li><li>Familiarity with Azure Cloud platform.</li><li>Excellent troubleshooting, problem-solving, and communication skills.</li></ul>Benefits We Offer:<ul><li>Competitive salary package</li><li>Medical coverage</li><li>OPD allowance</li><li>Travel allowance</li><li>Bi-annual performance-based increments</li><li>Supportive and collaborative team environment</li><li>Access to cutting-edge AI development tools and training</li><li>Rapid growth opportunities for career advancement and personal development</li><li>Continuous learning environment with focus on emerging technologies</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Associate Engineer – IT & DevOps

Mac Care

Job SummaryWe are seeking a highly skilled Cloud Engineer/Administrator with expertise in Amazon Web Services (AWS) to manage, support, and optimize our cloud infrastructure. The role requires strong technical skills in AWS resource management, secure file transfers, automation scripting, and healthcare technology compliance. The ideal candidate will bring a minimum of five years of hands-on AWS experience, with the ability to ensure high availability, security, and compliance of all systems and workflows.Key ResponsibilitiesAWS Cloud Administration<ul><li>Design, deploy, and manage AWS resources including EC2, S3, VPC, IAM, Security Groups, and CloudWatch.</li><li>Monitor system performance, optimize resource utilization, and maintain high availability.</li></ul>Secure File Transfers (SFTP)<ul><li>Set up and manage SFTP accounts; configure push/pull relationships with internal and external partners.</li><li>Own and manage the schedule of transmissions, ensuring timely and accurate file delivery.</li><li>Troubleshoot and resolve file transmission issues at server, network, and protocol levels.</li></ul>Automation &amp; Scripting<ul><li>Develop and maintain scripts (Bash, Python, PowerShell) to automate routine processes and system monitoring.</li><li>Implement infrastructure-as-code (IaC) principles where applicable.</li></ul>Healthcare Technology &amp; Compliance<ul><li>Ensure compliance with HIPAA and healthcare data security standards across cloud and data transmission activities.</li><li>Support patient data integrity and secure workflows across systems.</li></ul>Application &amp; Service Management<ul><li>Restart and maintain critical application services, databases, and data pipelines as needed.</li><li>Perform root-cause analysis and quickly resolve service disruptions.</li></ul>Candidate Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (preferred).</li><li>Relevant AWS certifications (e.g., AWS Certified Solutions Architect, SysOps Administrator) highly desirable.</li></ul>Candidate Experience<ul><li>Minimum 5 years of hands-on experience in AWS cloud engineering/administration.</li><li>Strong knowledge of AWS services (EC2, S3, VPC, IAM, CloudWatch) and networking fundamentals.</li><li>Proven experience with SFTP setup, configuration, and troubleshooting push/pull relationships.</li><li>Proficiency in scripting languages (Bash, Python, PowerShell, or similar) for automation.</li><li>Solid understanding of server administration, networking, and security protocols.</li><li>Familiarity with healthcare technology environments, HIPAA compliance, and patient data handling.</li><li>Strong problem-solving, troubleshooting, and communication skills to work with technical and non-technical stakeholders.</li></ul>Job Type: Full-timeWork Location: In person

AWS Administrator

Xynotech

At Xynotech, customer experience is at the forefront of everything we do. To help us build functional systems that improve customer experience we are now looking for an experienced DevOps Engineer. Will be responsible for designing cloud native environments, writing infrastructure as code, conducting analysis of environmental issues and help with environment provisioning that meet our customers' needs. If you have a solid background in DevOps, we&rsquo;d love to speak with you.Job Description:<ul><li>Building and setting up new environments in AWS and Azure</li><li>Developing scripts to automate provisioning of environments</li><li>Working on ways to automate and improve development and release processes</li><li>Ensuring that systems are safe and secure against cybersecurity threats</li><li>Working with software developers and software engineers to ensure that development follows established processes and works as intended</li><li>Planning out sprint and being involved in estimation of user stories</li><li>Deploying updates and fixes using CI/CD pipelines</li><li>Building tools to reduce occurrences of errors and improve customer experience</li><li>Design procedures for system troubleshooting and maintenance</li></ul>Job Specification <ul><li>Bachelors in Computer Science, Engineering or relevant field.</li><li>3-5 years&rsquo; experience as a DevOps Engineer on a cloud environment.</li><li>Experience in managing large production/live environments using infrastructure as code (terraform, cloud formation)</li></ul>Required Skills<ul><li>Knowledge of Kubernetes clusters and workloads</li><li>Working knowledge of CI/CD pipeline</li><li>Scripting experience with Groovy and/or Jenkins</li><li>Proficient with git and git workflows</li><li>Good knowledge of Python</li><li>Problem-solving attitude</li><li>Good knowledge of databases</li><li>Linux Cli experience</li><li>Any Scripting languages - Python, Perl, Bash.</li></ul>Interested candidates are requested to send their updated resume to hr.pk@xynotech.com Kindly mention the Job Title &ldquo;DevOps Engineer&quot; in the Subject line.Job Type: Full-timeExperience:<ul><li>DevOps: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

DevOps Engineer

Launch Box

Senior DevOps Engineer (3&ndash;4 Years Experience)Location: Emarah Suites, Shara e faisal, karachi Employment Type: Full-timeAbout the RoleWe are looking for a Senior DevOps Engineer with 3&ndash;4 years of hands-on experience to join our growing team. The ideal candidate will be responsible for building, maintaining, and optimizing our infrastructure and deployment pipelines while ensuring security, reliability, and scalability across environments.Key Responsibilities<ul><li>Design, implement, and maintain CI/CD pipelines to streamline development and release cycles.</li><li>Manage Dockerized environments for application packaging and deployment.</li><li>Build, monitor, and optimize cloud infrastructure (AWS/Ubuntu) ensuring high availability and scalability.</li><li>Oversee staging and production deployments with best practices for reliability and security.</li><li>Manage monitoring, logging, and backups for proactive system health and disaster recovery.</li><li>Handle domain and DNS management, ensuring smooth configurations and updates.</li><li>Collaborate with developers to improve delivery speed, system performance, and security posture.</li><li>Implement and maintain infrastructure as code (IaC) for reproducibility and automation.</li></ul>Required Skills &amp; Experience<ul><li>3&ndash;4 years of proven experience as a DevOps Engineer in production environments.</li><li>Strong expertise in Docker and container orchestration (Kubernetes/ECS/EKS).</li><li>Hands-on experience with CI/CD tools (preferably GitHub Actions).</li><li>Proficiency in AWS services (EC2, S3, RDS, CloudWatch, IAM, VPC, etc.).</li><li>Strong understanding of Linux/Ubuntu administration and cloud networking.</li><li>Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK, CloudWatch).</li><li>Knowledge of security best practices in DevOps (IAM roles, secret management, vulnerability scanning).</li><li>Familiarity with DNS, domains, and SSL/TLS management.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In person

Hire My Tech

<div>We are seeking an experienced System Security Engineerto design, implement, and manage secure systems and infrastructure across complex environments. The ideal candidate will bring expertise in system hardening, vulnerability management, cloud security, and DevSecOps principleswhile ensuring compliance with Federal, DoD, and Intelligence Community (IC) security requirements.
Primary Duties &amp; Responsibilities<ul>
<li>Define system security requirements, including authorization boundaries, security domains, and data classifications.</li>
<li>Design security interfaces, interconnections, and trust relationships between system components and external systems.</li>
<li>Implement secure system architectures using COTS, GOTS, and open-source technologies.</li>
<li>Oversee hardening and configuration of systems and components per Federal, DoD, and IC guidance.</li>
<li>Manage security assessments using automated tools (e.g., Tenable Nessus, SCAP).</li>
<li>Coordinate vulnerability assessments, identify control failures, and recommend corrective actions.</li>
<li>Support business continuity and disaster recovery (BC/DR) strategies.</li>
<li>Administer servers, backups, monitoring tools, and multi-network environments.</li>
<li>Contribute to CI/CD pipelines, automation, and infrastructure security improvements.</li></ul>
Desired Skills &amp; Requirements<ul>
<li>Strong knowledge of DevSecOps principles with the ability to advise cross-functional teams and simplify technical communication.</li>
<li>Hands-on experience with Red Hat Enterprise Linux (RHEL), Windows administration, OpenShift, and Kubernetes.</li>
<li>Certification or proven experience as Red Hat OpenShift Administrator.</li>
<li>Cloud expertise with AWS (Cloud Practitioner), Azure (Solutions Architect/DevOps Engineer).</li>
<li>2+ years configuring/managing F5 Firewall infrastructure in enterprise environments.</li>
<li>Experience managing web server architectures (e.g., Apache Tomcat on RHEL).</li>
<li>Familiarity with CI/CD and development tools: GIT, Helm, Fortify, SonarQube, Chef, Docker, OpenShift, Kubernetes, OKTA, F5 APM, ADFS.</li>
<li>Experience with middleware technologies (RabbitMQ, Java, .NET runtime).</li>
<li>Knowledge of web technologies: HTML4/5, XML, SOAPUI.</li>
<li>Proficiency with network analysis tools: Splunk, Wireshark, SD Elements, Sniffer, MS Network Monitor.</li>
<li>Cybersecurity certifications preferred: CCSP, CISSP.</li>
<li>Strong scripting skills (e.g., PowerShell) for automation, cloud management, and CI/CD pipelines.</li></ul>
Qualifications<ul>
<li>Bachelors degree in Computer Science, Cybersecurity, or related field (or equivalent experience).</li>
<li>Minimum 5+ years of IT/system security experience with increasing responsibility.</li>
<li>Proven track record of designing, securing, and supporting enterprise-level systems.</li></ul></div>

RedHat Dev SecOps Engineer

Explore 1182+ Cloud support engineer in Karachi this September. Find roles across top companies and apply now to boost your career.

1182 cloud support engineer jobs IN Karachi

Cloud Support Engineer

Cloud Support Engineer

Associate Engineer – IT & DevOps

AWS Administrator

DevOps Engineer

DevOps Engineer

RedHat Dev SecOps Engineer