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talent acquisition specialist

collection specialist

Philips

<div>
 
 Job Title
 
 
 Collection Specialist
 
 
 
 Job Description
 
 
 
 As a Collection Specialist you will coordinate and follow through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts.
 
 
 
 Your role:
 
 
 <ul>
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 Execution of system established collection plan.
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 Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off.
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 Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claim payments from intermediary (when collections are executed by 3rd parties - limited to some collectors)
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 Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment
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 Performing customer account reconciliation including support to 3rd party cash application team for clearing customer payments and credit item
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 Support and develop accounts receivable lean process improvements, and Master data quality.
 
 
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 </ul>
 You will be located in Cairo as a team member of Credit and Collection team and will be reporting to Credit and Collection Manager Egypt
 
 
 You will have an opportunity to improve your operational skills in a multinational set up while working in a hybrid model.
 
 
 A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.
 
 
 
 You're the right fit if:
 
 
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 Collections experience is desirable.
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 Background in F&amp;A, Economics or Business Administration
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 Experience in public/government collection processes is a must.
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 Customer service focus
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 Determination to achieve excellent results.
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 Preferably SAP and Customer Master data process knowledge
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 Excellent communication and negotiation skills
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 Excellent command of written and spoken Arabic and English is a must.
 
 
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 </ul>
 
 How We Work Together
 
 
 
 We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
 
 Onsite roles require full-time presence in the company&rsquo;s facilities.
 
 
 Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
 
 
 Indicate if this role is an office/field/onsite role.
 
 
 
 About Philips
 
 
 
 We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
 
 <ul>
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 Learn more about our business.
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 Discover our rich and exciting history.
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 Learn more about our purpose.
 
 
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 </ul>
 If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
 
 
</div>

Collection Specialist

Tasaheel تساهيل

<div>
 
 About Us
 
 
 
 Tasaheel is one of Egypt&rsquo;s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.
 
 
 Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs&mdash;particularly women and youth&mdash;to grow their businesses, improve their livelihoods, and contribute to sustainable local development.
 
 
 With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.
 
 
 
 Overview
 
 
 
 Field Operations Specialist act as the link between businesses and customers to recover outstanding debts. Their key duties include locating debtors, negotiating repayment or settlement plans, and ensuring compliance with collection regulations. Strong negotiation skills and debt collection experience are essential to reduce financial losses and support effective recovery.
 
 
 
 What You'll Do
 
 
 
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 Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
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 Developing debt collection strategies and plans.
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 Adhering to the FDCPA throughout the debt collection process.
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 Contacting debtors by telephone to enact and negotiate debt recovery.
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 Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
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 Preventing repeated payment delinquency by negotiating manageable debt payments.
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 Negotiating settlements to receive payment on a certain percentage of the debt.
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 Responsible for solving problems in duty and immediately report to direct manager about the problems for solutions.
 
 
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 </ul>
 
 Required Skills And Qualifications
 
 
 
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 Bachelor&rsquo;s degree in a relevant field; economics / accounting / banking / finance
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 Experience in FMCG /Tele-sales / microfinance (2 years +)
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 Previous experience working as a Collections Officer. (Advantageous.)
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 Excellent negotiating skills.
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 Good written and verbal communication skills.
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 Experience in developing and enacting debt recovery plans and strategies to prevent losses.
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 Exceptional ability to communicate with debtors to negotiate debt payment plans.
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 Ability to collaborate on debt collection efforts with other departments and institutions.
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 Experience in tracking down defaulters by searching publicly available databases and records.
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 Exceptional recordkeeping and interpersonal skills.
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 </ul>
</div>

Field Operations Specialist

CEQUENS

<div>
 The Accounts Receivable Accountant at CEQUENS is responsible for assisting in the management of the accounts receivable process, ensuring accurate and timely invoicing, payment processing, and account reconciliation. This role is crucial in supporting the company's cash flow and financial stability by actively managing invoicing and following up on overdue accounts. The Accounts Receivable Specialist will work closely with the finance team to ensure that all billing processes are executed accurately and efficiently.
 
 
 
 Main Areas of Responsibility
 
 
 
 
 Accounts Receivable Management
 
 
 
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 Process and monitor incoming payments, and secure revenue by verifying and posting receipts
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 Maintain up-to-date billing system and carry out billing and collection duties as assigned
 
 
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 Customer Account Maintenance
 
 
 
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 Keep track of accounts to ensure payments are up to date
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 Resolve billing and customer credit issues by communicating directly with customers, enhancing customer satisfaction and financial reliability
 
 
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 Record Keeping and Reporting
 
 
 
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 Maintain accounts receivable files and records; produce monthly financial and management reports
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 Investigate and resolve any irregularities or enquiries in the accounts receivable ledger
 
 
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 Cash Flow Management
 
 
 
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 Assist in forecasting accurate cash flow from accounts receivable to aid in financial planning
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 Ensure timely collection of payments to maintain steady cash flow and minimize bad debt
 
 
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 Compliance and Process Improvement
 
 
 
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 Assist in developing and implementing policies and procedures for the accounts receivable process to enhance efficiency and reduce the time from invoice to cash collection
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 Ensure adherence to financial policies, procedures, and regulatory requirements
 
 
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 Requirements
 
 
 
 
 Education
 
 
 
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 Bachelor's degree in Finance, Accounting, or related field
 
 
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 Experience
 
 
 
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 2-5 years of experience in an accounts receivable role or a similar financial position within the telecommunications or SaaS technology industry
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 Familiarity with accounting software and systems
 
 
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 Skills
 
 
 
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 Strong understanding of billing and financial procedures
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 Excellent numerical and analytical abilities
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 Good organizational and time management skills, with the ability to manage multiple tasks and deadlines
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 Effective communication skills, capable of handling potentially uncomfortable conversations regarding billing and collections tactfully
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 Proficiency in Microsoft Office, especially Excel; knowledge of accounting software, ideally Microsoft Dynamics 365 and databases
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 </ul>
</div>

Accounts Receivable Accountant

PepsiCo

<div>
 
 Overview
 
 
 
 This role will be responsible for supporting the design, implementation, and ongoing management of PepsiCo&rsquo;s Consumer Data Platform (CDP) and First-Party (1P) Data Collection initiatives across the AMESA region, with a primary focus on Egypt, KSA, Pakistan, and South Africa.
 
 
 As a key link between PepsiCo&rsquo;s 1P data collection systems and our marketing agency partners, this role will ensure that the data we capture is effectively activated, optimized, and transformed into actionable insights&mdash;driving smarter marketing strategies and stronger consumer connections.
 
 
 
 Responsibilities
 
 
 
 We are looking for a dynamic and experienced Marketing Senior Specialist to join our team and support PepsiCo&rsquo;s digital transformation across the AMESA region. This role will be central in driving data acquisition, loyalty initiatives, CRM programs, and MarTech capabilities, ensuring our markets are future-ready and insights-driven.
 
 
 
 Key Responsibilities
 
 
 
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 Data Acquisition Management: Lead and oversee data acquisition initiatives across 7 markets (KSA, Egypt, Pakistan, Sub-Saharan Africa, Kuwait, Oman, UAE), ensuring consistency, quality, and compliance.
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 Customer Data &amp; Analytics (cDNA): Lead the expansion of data activation across social, programmatic, and CRM channels in multiple markets, strengthening consumer connections through smart, data-driven strategies.
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 Loyalty &amp; CRM: Manage and optimize Loyalty and CRM reporting and analysis programs across AMESA markets, delivering actionable insights that fuel consumer engagement and retention.
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 MarTech Capabilities: Partner with global and regional teams to scale and enhance MarTech solutions, enabling advanced personalization, targeting, and measurement across the AMESA sector.
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 Cross-Functional Collaboration: Collaborate with key stakeholders across Digital, Media, Sales, and Insights teams to integrate DX capabilities (e.g., Media2Shelf, Consumer Insights), ensuring business objectives are supported by data and technology.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 3-5 years of experience in data analysis/engineering role with proven track record working with Salesforce
 
 
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 Marketing Cloud (ExactTarget) for AMPScripts or similar platform such as Responsys, Silverpop, Adobe
 
 
 Campaign, Eloqua, etc
 
 
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 2+ yrs of overall Digital Marketing experience
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 Ensure successful rendering across a wide variety of basic infrastructure in Salesforce Marketing Cloud or similar platforms:
 
 
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 Data Extensions, Queries, Triggered Send Definitions, and Microsites
 
 
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 Experience working within a brand environment, with collaboration with agencies and marketers
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 Knowledge of AMESA digital landscape is a plus
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 </ul>
</div>

Marketing Senior Analyst

Confidential

<h2>الهدف من الوظيفة:</h2>إدارة وتطوير عمليات مركز الاتصال في مجال تحصيل الديون لضمان تحقيق أهداف التحصيل بكفاءة عالية، وتحقيق أعلى مستويات رضا العملاء، مع الالتزام بالقوانين والسياسات المعمول بها.<h2>المهام والمسؤوليات الرئيسية:</h2>الإدارة التشغيلية:الإشراف الكامل على عمليات الاتصال (الصادرة والواردة) الخاصة بالتحصيل.وضع الخطط التشغيلية لضمان تحقيق أهداف التحصيل الشهرية والسنوية.متابعة مؤشرات الأداء الرئيسية (KPIs) لفِرق التحصيل واتخاذ الإجراءات التصحيحية عند الحاجة.إدارة الفريق:قيادة وتوجيه مشرفي الفرق (Team Leaders) ووكلاء التحصيل.تحديد أهداف الأفراد وتحفيزهم لتحقيق المستهدفات.تنظيم اجتماعات تقييم الأداء وتقديم التغذية الراجعة.تحسين الأداء والجودة:متابعة جودة المكالمات وضمان التزام الفريق بأسلوب مهني وأخلاقي في التحصيل.تطوير استراتيجيات تحصيل فعّالة تراعي سياسات الشركة والأنظمة المحلية.التعاون مع قسم التدريب لتطوير مهارات فريق التحصيل.التقارير والتحليل:إعداد تقارير دورية عن معدلات التحصيل، الإنتاجية، وجودة الأداء.تحليل بيانات التحصيل وتقديم توصيات لتحسين النتائج.التواصل والتنسيق:التنسيق مع الإدارات الأخرى (القانونية، المالية، تقنية المعلومات) لدعم عمليات التحصيل.التعامل مع الحالات المعقدة أو الشكاوى التي تتطلب تصعيداً إدارياً.<h2>المؤهلات المطلوبة:</h2>بكالوريوس في إدارة الأعمال أو تخصص ذي صلة (يفضل).خبرة عملية لا تقل عن 5 سنوات في إدارة مراكز الاتصال، منها 3 سنوات على الأقل في مجال التحصيل.معرفة جيدة بالأنظمة والقوانين المتعلقة بتحصيل الديون.مهارات قيادية وتحفيزية عالية.إلمام بأنظمة إدارة مراكز الاتصال (CRM, ACD) وتقارير الأداء.إجادة اللغتين العربية والإنجليزية.<h2>المهارات الشخصية:</h2>القدرة على قيادة فرق العمل وتحفيزها.التفكير التحليلي واتخاذ القرارات.مهارات تواصل وتفاوض ممتازة.الانضباط والقدرة على العمل تحت ضغط لتحقيق الأهداف.

مدير مركز الاتصال – قسم التحصيل (Call Center Manager – Debt Collection)

Majid Al Futtaim

<div>
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Lease Contract Senior Specialist | MAF Properties | Asset Management
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The position is responsible for providing timely active support to the Asset Management Business Unit Leasing Team in the development and monitoring of Lease Agreement Documents, communication with tenants etc., ensuring that all lease related documents comply with the agreed terms, conditions of the contract and commitment between the company and the client.
 
 
 
 ROLE PROFILE
 
 
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 Draft and finalize Lease Agreements, Amendments, and Deeds, ensuring accuracy and compliance with agreed terms at lease deal closure. Dispatch documents to clients for review and acceptance.
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 Collect and verify all necessary legal documents from tenants, such as Trade Licenses, Commercial Registrations, Insurance Certificates, and Owner's passport copies to ensure tenant legality.
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 Review and validate lease deal entries in the Data Capture System, based on input from the Leasing Team in Asset Management Business Unit.
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 Confirm tenant acceptance of Lease Agreement terms, ensuring clarity and mutual understanding between the Company and the tenant.
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 Organize payment documents and forward them to clients with the Lease Agreement to secure paymet and agreement acceptance.
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 Manage all correspondences between the Company and tenants, overseeing follow-up actions until the final Lease Agreement is signed.
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 Coordinate with related departments (Leasing, Finance, Legal, Retail Architecture) to provide necessary inputs and receive outputs.
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 Maintain accurate records of all lease deal-related information and agreements, ensuring accessibility for rent collection, renewals, extensions, and potential litigations.
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 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
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 <li>
 Bachelor&rsquo;s degree in Law/Business Administration or equilavent.
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 3-4 years work experience managing Lease Administration and Documentation activities.
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 Experience in Retail/Real Estate is a plus.
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 English Language Fluency is a must.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Lease Contract, Senior Associate

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Data Collector, you'll be responsible for accurately gathering business data through street scanning along predefined routes using our survey software. Your role will involve data entry after receiving comprehensive training, ensuring the data is precise and reliable. You will navigate based on a plan and maintain a detailed focus on data collection
 
 
 
 In this role, you will:
 
 
 
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 Drive or walk along routes assigned by the Team Leader, covering designated areas thoroughly
 </li>
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 Collect specified data on businesses using provided survey software, ensuring accuracy and completeness of information
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 Enter data into the survey system efficiently and accurately while on the route
 </li>
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 Operate and maintain survey equipment and software, with a focus on precision in data capture
 </li>
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 Adhere to data collection protocols and guidelines, ensuring data integrity and reliability
 </li>
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 Maintain regular communication with the Team Leader to report progress and any issues encountered during data collection
 </li>
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 Provide support for the day-to-day operations management
 </li>
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 Review the collected content for quality, accuracy and make changes as needed
 </li>
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 Verify images and data to ensure that records are current and accurate
 </li>
 <li>
 Assist Team Leaders in the verification of data to ensure accuracy and validity of collected information
 </li>
 <li>
 Take clear digital images of premises
 </li>
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 Complete logs and control forms and required documentation as required
 </li>
 <li>
 Communicate effectively with the public to share the purpose of our visit, inquire about business, address questions, etc.
 </li>
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 Handle field questions and complaints in a courteous manner and escalate to their supervisor as appropriate
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Know how to read and write
 </li>
 <li>
 Know how to use a mobile or tablet
 </li>
 <li>
 Has a motorcycle driving license
 </li>
 <li>
 Experience in data collection, delivery, logistics or courier services
 </li>
 <li>
 1 year of experience in delivery, courier or market scanning
 </li>
 <li>
 Excellent navigational abilities and familiarity with local geography
 </li>
 <li>
 Proficiency in using smartphones and GPS devices; experience with survey software or data entry tools is advantageous
 </li>
 <li>
 Good verbal communication abilities to effectively report data and any issues
 </li>
 <li>
 Strong attention to detail and accuracy in data collection and entry
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
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 Comprehensive Health Insurance
 </li>
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 Life Insurance
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 Rewards &amp; Recognitions
 </li>
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 Learning &amp; Development opportunities
 
 
 
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 </ul>
 #Egyptdubizzle
</div>

Field Data Collector-Bike Rider

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