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it specialist

Crossworkers-Egypt

<div>
 
 Title:
 
 IT Specialist
 
 
 
 Industry:
 
 IT Software
 
 
 
 Reporting Line:
 
 Senior IT Specialist
 
 
 
 Position Type
 
 : Full Time
 
 
 
 Level:
 
 Junior
 
 
 
 Location:
 
 Cairo Office, New Cairo
 
 
 
 About the Job:
 
 
 
 We are seeking a highly skilled and experienced
 
 IT Specialist
 
 a solid background in software development, strong business acumen, and proven team leadership skills. In this role, you will combine your technical expertise with management capabilities to ensure the delivery of high-quality IT software development, foster technical team growth, and align services with evolving customer needs. You will operate in an international environment, overseeing both technical operations and customer-facing responsibilities.
 
 
 
 
 Job Description:
 
 
 
 
 <ul>
 <li>
 Provide IT support across helpdesk, infrastructure, and cloud solutions, preferably within a software development environment.
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and network-related issues in a timely and efficient manner.
 </li>
 <li>
 Manage and maintain hardware systems, including servers, storage devices, and network equipment.
 </li>
 <li>
 Configure and manage firewalls, preferably from vendors such as SonicWall or Fortinet.
 </li>
 <li>
 Support and monitor network protocols, routing, and switching technologies.
 </li>
 <li>
 Manage internet connectivity solutions including VPNs, LAN, and WAN.
 </li>
 <li>
 Ensure adherence to information security best practices and utilize security tools such -as endpoint protection.
 </li>
 <li>
 Collaborate effectively with cross-functional teams and external vendors to ensure smooth IT operations.
 </li>
 <li>
 Support and administer Microsoft Office 365 applications and environments.
 </li>
 <li>
 Manage multiple technical tasks and prioritize workloads effectively.
 
 
 </li>
 </ul>
 
 Skills and Competencies:
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Experience: 2&ndash;3 years in IT (Helpdesk, infrastructure, and cloud solutions).
 </li>
 <li>
 Strong knowledge of hardware, network systems, and operating systems (Windows, macOS, Linux).
 </li>
 <li>
 Knowledge of cybersecurity fundamentals and information security practices.
 </li>
 <li>
 Familiarity with firewall management, network routing, and switching.
 </li>
 <li>
 Excellent troubleshooting and critical thinking abilities.
 </li>
 <li>
 Effective communication skills in English (spoken and written).
 </li>
 <li>
 Strong interpersonal and teamwork skills.
 </li>
 <li>
 Keen attention to detail with strong organizational and time management abilities.
 </li>
 <li>
 Service-oriented mindset and proactive problem-solving approach.
 
 
 </li>
 </ul>
 
 
 Join Us and Thrive! Here's What We Offer:
 
 
 
 
 <ul>
 <li>
 Work-Life Harmony: We believe in balancing your professional and personal life&mdash;because you deserve it!
 </li>
 <li>
 Competitive Salary: We value your skills and offer an attractive package.
 </li>
 <li>
 Comprehensive Care: Rest easy with our social and medical insurance that keeps you covered.
 </li>
 <li>
 Inspiring Workspace: Work in a vibrant office equipped with the latest technology to fuel your creativity.
 </li>
 <li>
 Empowered Environment: Experience a management style that&rsquo;s open and inclusive, rooted in Scandinavian values.
 </li>
 <li>
 Grow With Us: Unlock your potential with opportunities for personal development and continuous learning!
 
 
 </li>
 </ul>
 
 About CrossWorkers:
 
 
 
 We are a Danish-owned software offshoring company that provides European clients with professional Egyptian developers.
 
 
 Since 2009, we have been delivering excellent services in offshoring software development.
 
 
 Our headquarters are located in Copenhagen, Denmark, while our Offshore Development Center is situated in the Fifth Settlement, New Cairo.
 
 
 We also have branches in Sweden, Norway, Finland, Switzerland, the UK, Germany, and recently, Bahrain.
</div>

IT Specialist

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Role:
 
 
 
 We are looking to hire a skilled IT support engineer to assist our bosta employees with all IT related technical support issues. As an IT support engineer, you will determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong relationships. You also be required to install, configure, test and maintain operating systems, Network, application software and system management tools
 
 
 
 Job Code: 2024TECH-431
 
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Installs and configures computer hardware, software, systems, printers and scanners
 </li>
 <li>
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
 </li>
 <li>
 Repair and replace equipment as necessary
 </li>
 <li>
 Assists in monitoring the ticketing system queue for requests to assign them to the relevant help desk team member
 </li>
 <li>
 Coordinates and supports end-user issues remotely and on-site
 </li>
 <li>
 Provides 1st level support on the cloud-based and on-premise IT infrastructure
 </li>
 <li>
 Provides IT Manager with regular reports like inventory, pending POs, weekly plan, and other checklists.Provides technical assistance to the rest of the helpdesk team
 </li>
 <li>
 Works on implementations in new sites and assists the team
 
 
 
 </li>
 </ul>
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 1-2 years of experience in IT technical support
 </li>
 <li>
 BSc/BA in IT, Computer Science, or a relevant field
 </li>
 <li>
 Troubleshooting skills and problem-solving
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Good understanding of computer systems and other tech products in the market
 </li>
 <li>
 Experience with ticketing and asset management systems
 </li>
 <li>
 Relevant IT Technical Support Courses like CompTIA A+ or similar
 </li>
 <li>
 CCNA &amp; MCSA courses - certified is a plus
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

<div>
 
 
 Your Responsibilities
 
 
 
 
 
 
 In this role, you will take ownership of the administration, operation, and continuous optimization of our database environments and selected business applications. You will act as a technical interface between business units, IT teams, and external service providers.
 
 
 
 
 
 &middot; Administering and operating database servers with a strong focus on Microsoft SQL Server, both on-premises and in cloud environments
 
 
 &middot; Installing, monitoring, and ensuring the stable and secure operation of managed database systems
 
 
 &middot; Handling escalations and acting as a single point of contact for complex incidents and problems
 
 
 &middot; Advising internal and external customers on database architectures, backup strategies, disaster recovery, and high-availability solutions
 
 
 &middot; Coordinating requirements and changes between business departments, IT teams, and external service providers
 
 
 &middot; Creating and maintaining comprehensive technical documentation for created and modified databases
 
 
 &middot; Structuring, analyzing, and implementing requirements as well as performance and stability optimizations
 
 
 &middot; Supporting department-specific applications across 1st, 2nd, and, where required, 3rd level support
 
 
 &middot; Coordinating application vendors in productive environments
 
 
 &middot; Creating reports, analyses, and dashboards for monitoring, controlling, and management purposes
 
 
 &middot; Participating in on-call duties when required
 
 
 &middot; Taking on defined ITSM roles such as Incident Manager, Problem Manager, and Change Manager
 
 
 &middot; Ensuring strict compliance with information security requirements, confidentiality obligations, and all contractual and legal regulations
 
 
 
 
 
 
 Your Profile
 
 
 
 
 
 
 &middot; Completed vocational training as an IT Specialist, a comparable professional qualification, or a completed degree in Computer Science, Business Informatics, or a related field
 
 
 &middot; ITILv4 Foundation certification
 
 
 &middot; Broad and solid general IT knowledge across infrastructure, systems, and applications
 
 
 &middot; Strong hands-on experience with Microsoft SQL Server or comparable database systems
 
 
 &middot; Good knowledge of the Microsoft BI Stack (SSIS, SSRS, SSAS)
 
 
 &middot; Sound understanding of IT fundamentals such as hardware, software, and networking
 
 
 &middot; Fluent English skills (at least B1 level)
 
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 
 &middot; MCSA certification for Microsoft SQL Server or equivalent certifications for other database systems
 
 
 &middot; Knowledge of cloud architectures, preferably with Microsoft Azure or AWS
 
</div>

Senior Database & Application Support Engineer

Sutherland

<div>
 
 Job Description
 
 
 
 Sutherland is seeking a talented onsite
 
 IT Help Desk Specialist
 
 to join our growing team in
 
 Cairo
 
 ! If you have the skills and experience needed to succeed in this role, we want to hear from you!
 
 
 As an
 
 IT Help Desk Specialist
 
 , you'll be responsible for the following:
 
 
 
 Technical Support:
 
 
 
 <ul>
 <li>
 Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
 </li>
 <li>
 Efficient problem resolution and maximize systems availability.
 </li>
 <li>
 Review the frequently faced system problems and work on the improvements.
 </li>
 <li>
 Strict Compliance to agreed SLA for issue resolution.
 </li>
 <li>
 On Call 24x7.
 </li>
 <li>
 Maintains integrity of systems.
 </li>
 <li>
 Ensure all users can access their workstation with required privileges for day-to-day operations.
 </li>
 <li>
 Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. This includes Relationship Management, Communications, Meetings, and floor walks. Working with them and prioritizing helpdesk tickets response and face to face follow-up with internal customers to drive Service Level Agreements.
 </li>
 <li>
 Participates in problem management and promptly escalates faults in line with set procedures to the correct support agency and resolves the problem in a timely manner without affecting Business. This includes collection of info and monitors on frequently occurring problems and reports these issues to the relevant groups in order to resolve them, and ensures all of these are made known to the Management team (Duty Manager, Site Lead, Site Manager).
 </li>
 <li>
 Daily system maintenance checks prior to the operation/business opening hours, with ongoing support during operational hours.
 </li>
 <li>
 Performs routine preventive maintenance on hardware and software, to include desktops, laptops, copiers, faxes, scanners, telephones, bar-code scanners, thin clients and other technologies.
 </li>
 <li>
 Strictly adhere to the set procedures and follow the guidelines.
 
 
 </li>
 </ul>
 
 Hardware/software preparation &amp; installations
 
 :
 
 
 <ul>
 <li>
 Responsible for preparing, deploying and installing all IT assets including desktops, laptops, monitors, copiers, faxes, scanners, telephones, thin clients, windows operating systems &amp; applications, switches, routers, etc.
 
 
 </li>
 </ul>
 
 Documentation:
 
 
 
 <ul>
 <li>
 Maintaining a documentation for all IT assets, network changes/activities, including creation and maintains for all system related manuals and guides.
 </li>
 <li>
 Documentation maintained to support compliance/IT Security and audit requirements.
 </li>
 <li>
 Improves client references by writing and maintaining documentation.
 </li>
 <li>
 Participates in Asset management. Ensure Assets are maintained and tracked accordingly by following the Standard Operating Procedures for such.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or equivalent.
 </li>
 <li>
 MCSE, MCITP, CCNA knowledge with minimum 3 years of hands-on experience in windows operating systems &amp; Cisco network environments. Certification is a plus.
 </li>
 <li>
 Technical experience &amp; awareness with Windows Operating Systems, Active Directory, Virtualization technologies, SCCM, switching, routing, Voice over IP and IP technologies, Antivirus systems, etc.
 </li>
 <li>
 Familiar with standard concepts, practices, and procedures within information technology.
 </li>
 <li>
 Ability to work well with others in pursuit of business aims / ability to work under pressure.
 </li>
 <li>
 Energy, enthusiasm and commitment to the business unit.
 </li>
 <li>
 Positive response to and recognition of the need for change.
 </li>
 <li>
 Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative.
 </li>
 <li>
 High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development.
 </li>
 <li>
 Willing to work on different shifts and be assigned to other sites/location if required.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 All your information will be kept confidential according to EEO guidelines.
</div>

IT Help Desk Specialist | Cairo | Onsite

Procter & Gamble

<div>
 
 Job Location
 
 
 
 CAIRO BUSINESS OFFICE
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 The Artwork Specialist falls under the broader job family of Creative Design and Production. This job family focuses on the creation, development, and production of visual elements for various media channels. The Artwork Specialist plays a crucial role in ensuring the quality and accuracy of these visual elements.
 
 
 </li>
 </ul>
 
 Job Description:
 
 
 
 <ul>
 <li>
 The Artwork Specialist is responsible for creating and managing artwork for various products. This includes designing layouts, selecting colors, and choosing fonts that align with brand guidelines.
 </li>
 <li>
 The role also involves collaborating with multiple teams to ensure that the artwork meets the product specifications and regulatory requirements.
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Create and manage artwork for various products in line with brand guidelines.
 </li>
 <li>
 Collaborate with multiple teams to ensure artwork meets product specifications and regulatory requirements.
 </li>
 <li>
 Review and approve final layouts for print production.
 </li>
 <li>
 Ensure all artwork is delivered within project timelines.
 </li>
 <li>
 Maintain a database of all artwork files for future reference.
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 A degree in Graphic Design or a related field.
 </li>
 <li>
 Proficiency in design software such as Adobe Illustrator and Photoshop.
 </li>
 <li>
 Attention to detail and a keen eye for aesthetics.
 </li>
 <li>
 Ability to work in a fast-paced environment and meet tight deadlines.
 </li>
 <li>
 Strong communication skills to effectively collaborate with various teams.
 </li>
 <li>
 Candidates with strong, relevant portfolios and experience in packaging, print-ready artwork or layout systems.
 </li>
 <li>
 Understanding of color modes (CMYK vs. RGB) and print limitations
 </li>
 <li>
 Experience with Pantone matching and working with numerical color values
 </li>
 <li>
 Basic knowledge of packaging technical drawings
 
 
 </li>
 </ul>
 
 Must Have Skills
 
 :
 
 
 <ul>
 <li>
 Degree in Graphic Design/related field
 </li>
 <li>
 1 -3 years&rsquo; experience in graphic design or in studio
 </li>
 <li>
 Studio experience/knowledge
 </li>
 <li>
 Proficient in Adobe Illustrator
 </li>
 <li>
 Proficient in Photoshop
 </li>
 <li>
 Proficient in Adobe InDesign
 
 
 </li>
 </ul>
 
 Nice to Have Skills
 
 :
 
 
 <ul>
 <li>
 Strong understanding of brand architecture and design principles for visual consistency.
 </li>
 <li>
 Print Production Experience/knowledge
 
 
 </li>
 </ul>
 
 JUST SO YOU KNOW:
 
 
 
 You will get a competitive compensation package, in line with your qualifications and experience.
 
 
 We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view, and we want to include yours. Our mission of Diversity and Inclusion is: &ldquo;Everyone valued. Everyone included. Everyone performing at their peak&rdquo;. Are you ready to inspire us with your creative ideas?
 
 
 
 About Us
 
 
 
 We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more.
 
 
 Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we&rsquo;re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being &ldquo;in touch&rdquo; so we craft brands and products to improve the lives of the world&rsquo;s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
 
 
 We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000147143
 
 
 
 Job Segmentation
 
 
 
 Experienced Professionals
</div>

Graphic Design Specialist

Alnafitha IT

<div>
 
 
 
 Job Summary/Objective
 
 
 
 
 
 The Digital Marketing Senior Specialist is responsible for planning, executing, optimizing, and analyzing digital marketing campaigns across multiple paid and organic channels. The role focuses on B2B lead generation, performance marketing, conversion optimization, tracking implementation, marketing automation, and website management to drive measurable business growth.
 
 
 
 This position requires strong expertise in paid media platforms, marketing analytics, WordPress management, CRM integrations, and end-to-end digital campaign execution.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Social Media Management
 
 
 
 &bull; Develop and execute social media strategies aligned with business objectives.
 
 
 
 &bull; Handle content planning and publishing across platforms (LinkedIn, Instagram, Facebook, X, TikTok, etc.).
 
 
 
 &bull; Oversee community management and engagement.
 
 
 
 &bull; Analyze social media performance metrics and optimize accordingly.
 
 
 
 &bull; Coordinate with designers and content creators to produce campaign assets.
 
 
 
 Paid Advertising Management (Performance Marketing)
 
 
 
 <ul>
 <li>
 Plan, launch, manage, and optimize paid campaigns across:
 
 Meta Ads (Facebook &amp; Instagram)
 
 Google Ads (Search, Display, YouTube)
 
 LinkedIn Ad
 
 TikTok Ads
 
 X Ads
 
 &bull; Define campaign objectives, targeting strategies, budgets, and bidding strategies.
 
 &bull; Conduct A/B testing on creatives, audiences, and landing pages.
 
 &bull; Optimize campaigns based on CPA, CPL, ROAS, CTR, and conversion rates.
 
 &bull; Manage retargeting and remarketing strategies.
 
 &bull; Monitor ad spend and ensure ROI targets are met.
 
 
 
 Lead Generation &amp; Funnel Optimization
 
 
 &bull; Develop and implement lead generation strategies across digital channels.
 
 &bull; Design and optimize landing pages for conversion.
 
 &bull; Build multi-step funnels for B2B lead capture.
 
 &bull; Improve cost per lead (CPL) and lead quality metrics.
 
 &bull; Collaborate with marketing operations specialist to align lead qualification criteria.
 
 
 
 Email Marketing &amp; Marketing Automation
 
 
 &bull; Develop and execute email marketing campaigns.
 
 &bull; Create automated workflows (lead nurturing, onboarding, re-engagement).
 
 &bull; Segment audiences based on behavior and campaign data.
 
 &bull; Optimize open rates, CTR, and conversion rates.
 
 &bull; Manage integrations between website forms, CRM, and email platforms.
 
 
 
 WordPress Website Management
 
 
 &bull; Create and manage landing pages for campaigns.
 
 &bull; Implement on-page SEO best practices.
 
 &bull; Manage website forms and lead capture mechanisms.
 
 &bull; Ensure website performance, speed, and responsiveness.
 
 &bull; Implement campaign-related integrations and tracking scripts.
 
 &bull; Coordinate with developers if advanced customization is required.
 
 
 
 Tracking &amp; Analytics Management
 
 
 </li>
 </ul>
 
 &bull; Implement and manage:
 
 
 
 &bull; Google Analytics (GA4)
 
 
 
 &bull; Google Tag Manager (GTM)
 
 
 
 &bull; Meta Pixel
 
 
 
 &bull; LinkedIn Insight Tag
 
 
 
 &bull; TikTok Pixel
 
 
 &bull; Conversion tracking for all paid platforms
 
 &bull; Set up event tracking, goals, and custom conversions.
 
 &bull; Ensure accurate attribution and data consistency.
 
 &bull; Create performance dashboards and reports.
 
 &bull; Provide actionable insights based on campaign performance.
 
 
 
 Website &amp; Campaign Integrations
 
 
 &bull; Integrate landing pages with CRM systems.
 
 &bull; Set up webhook/API-based integrations when required.
 
 &bull; Ensure seamless data flow between ad platforms, website, and CRM
 
 
 Troubleshoot tracking and data discrepancies
 
 
 
 
 Requirements
 
 
 
 
 
 Qualifications
 
 
 
 
 
 -
 
 Education:
 
 Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field.
 
 
 
 -
 
 Experience:
 
 5&ndash;7+ years of experience in digital marketing and performance marketing.
 
 
 
 - Proven experience managing multi-platform paid campaigns.
 
 
 
 - Strong hands-on experience with WordPress.
 
 
 
 - Experience implementing tracking and analytics setups.
 
 
 
 - Experience with CRM integrations and marketing automation tools.
 
 
 
 - Advanced level for Google Ads &amp; GA4
 
 
 
 - Experience with Meta Ads Manager
 
 
 
 - Experience with LinkedIn Campaign Manager
 
 
 
 - Experience with TikTok Ads Manager- X Ads
 
 
 
 - Experience with Google Tag Manager
 
 
 
 - WordPress (Elementor or similar page builders preferred)
 
 
 
 - Email marketing platforms (e.g.,Zoho campaigns, Mailchimp, HubSpot, ActiveCampaign)
 
 
 
 - CRM systems integration
 
 
 
 - Conversion tracking &amp; attribution modeling
 
 
 
 - Basic HTML/CSS (preferred)
 
 
 
 - Strong analytical mindset
 
 
 
 - Data-driven decision making
 
 
 
 - Excellent project management skills
 
 
 
 - High attention to detail
 
 
 
 - Strong communication skills
 
 
 
 - Ability to manage multiple campaigns simultaneously
 
 
 
 - Proactive and solution-oriented
 
 
 
 
 
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
 
 
 
 :
 
 
 
 
 Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws.
 
 
 
 
 
</div>

Digital Marketing Senior Specialist

<div>
 
 🌟
 
 We&rsquo;re Hiring: Customer Service Specialist
 
 
 
 📍
 
 Location:
 
 New Cairo
 
 
 🕘
 
 Job Type:
 
 Full-Time | On-site
 
 
 👋
 
 About Us
 
 
 
 At Sutherland, we help global brands grow smarter through AI, automation, cloud engineering, and digital solutions.
 
 
 We believe in innovation, teamwork, and creating great experiences&mdash;not just for our clients, but for our people too. With hundreds of patented AI solutions and a flexible as-a-service model, we&rsquo;re all about moving fast, thinking big, and growing together.
 
 
 💬
 
 About the Role
 
 
 
 We&rsquo;re looking for friendly, confident, and customer-focused individuals to join our team as
 
 Customer Service Specialists
 
 .
 
 
 In this role, you&rsquo;ll help customers, solve problems, and ensure every interaction ends on a positive note.
 
 
 🛠️
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Answer customer questions and provide support
 </li>
 <li>
 Resolve issues in a calm, professional, and friendly manner
 </li>
 <li>
 Communicate clearly and confidently over the phone
 </li>
 <li>
 Make customers feel heard, valued, and supported
 </li>
 <li>
 Work closely with your team to deliver excellent service
 </li>
 </ul>
 
 ✅
 
 Who Can Apply?
 
 
 <ul>
 <li>
 Fresh graduates &amp; dropouts are welcome
 </li>
 <li>
 Good communication and customer service skills
 </li>
 <li>
 Positive attitude and willingness to learn
 </li>
 <li>
 Strong listening and problem-solving skills
 </li>
 <li>
 Team player
 </li>
 <li>
 Fluent English (B2/C1 level)
 </li>
 <li>
 Ability to work night &amp; overnight shifts
 </li>
 </ul>
 
 🎁
 
 What&rsquo;s In It for You?
 
 
 <ul>
 <li>
 Attractive salary
 </li>
 <li>
 Fully paid training
 </li>
 <li>
 KPIs granted for the first 3 months
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Free transportation
 </li>
 <li>
 Overnight allowance
 </li>
 <li>
 Real opportunities for career growth and promotion
 </li>
 </ul>
 
 ✨
 
 Ready to Apply?
 
 
 
 Send your CV to:
 
 rania.sekik@sutherlandglobal.com
 
 
 
 
 
</div>

Customer Service Representative

Explore 205+ It specialist in Cairo this May. Find roles across top companies and apply now to boost your career.

205 it specialist jobs In Cairo

IT Specialist

IT Specialist

Senior Database & Application Support Engineer

IT Help Desk Specialist | Cairo | Onsite

Graphic Design Specialist

Digital Marketing Senior Specialist

Customer Service Representative