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SNAP14 Production

<div>
 
 We are looking for an exceptional IT Specialist aka, &ldquo;the tech guy&rdquo;. This passionate technical warrior will be working on IT activities at SNAP14 working closely with the General Manager. We are seeking an experienced and versatile IT Specialist to join our team. This role encompasses a range of responsibilities, including user account management, hardware maintenance, network management, and technical support.
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Manage user accounts, permissions, and access to Zoho Apps, Google Workspace, and other IT systems, prioritizing data security and privacy.
 
 </li>
 <li>
 Oversee the provisioning and distribution of IT devices (computers, laptops, mobile devices, etc.) to employees, ensuring proper setup and configuration.
 
 </li>
 <li>
 Ensure proper functioning of all hardware, including computers, peripherals, and networking equipment. Troubleshoot and resolve hardware issues promptly.
 
 </li>
 <li>
 Manage and maintain the company's network infrastructure, including routers, switches, firewalls, and wireless access points.
 
 </li>
 <li>
 Serve as the primary point of contact for all IT-related inquiries and issues, providing technical assistance and timely problem resolution.
 
 </li>
 <li>
 Collaborate with the marketing and analysis teams to assist with IT-specific tasks, such as data analysis, data integration, and automation.
 
 </li>
 <li>
 Stay informed about the latest technology trends and industry best practices to suggest and implement improvements.
 
 </li>
 <li>
 Develop and maintain documentation for IT procedures, policies, and solutions.
 
 </li>
 <li>
 Provide training and support to end-users to ensure efficient and effective use of IT systems.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 What are we looking for?
 
 
 <ul>
 <li>
 Someone dynamic, full of ideas to develop and implement - and quickly!
 
 </li>
 <li>
 Someone who&rsquo;s resourceful, able to find another way to achieve your objective with maximum impact and find solutions (not problems).
 
 </li>
 <li>
 Someone growth-minded; always wanting to go a step further and do better.
 
 </li>
 <li>
 A dynamic person who wants to work and grow a company that is creating engaging quality media content.
 
 </li>
 <li>
 Someone with previous experience in IT systems customization.
 
 </li>
 <li>
 Great communication skills and the ability to build and maintain relationships with internal and external stakeholders at all levels.
 
 </li>
 <li>
 An analytical mind, with strong attention to detail.
 
 </li>
 <li>
 Written and verbal English and Arabic is a must.
 
 </li>
 <li>
 Good understanding of analytics software is a plus.
 
 </li>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or a related field.
 
 </li>
 <li>
 Strong understanding of IT infrastructure, hardware, software, and networking concepts.
 
 </li>
 <li>
 Experience with user account management, access control, and data security.
 
 </li>
 <li>
 Solid troubleshooting and problem-solving skills for both software and hardware issues.
 
 </li>
 <li>
 Familiarity with network management, including routers, switches, and firewalls.
 
 </li>
 <li>
 Excellent organizational, communication, and teamwork skills.
 
 </li>
 <li>
 Ability to manage multiple tasks, prioritize, and meet deadlines effectively.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 Mobile phone line
 
 
 
 ADSL package
 
 
 
 Unlimited Personal Time Off after 3 months
 
 
 
 Ability to request remote working days after 3 months
 
 
 Annual employee profit share
 
 Health insurance
 
 Social insurance
 
 
 
 
</div>

IT Specialist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25139147
 
 
 
 Job Category
 
 Information Technology
 
 
 
 Location
 
 Sheraton Cairo Hotel &amp; Casino, Galae Square, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Follow all company policies and procedures; protect company assets. Address guests&rsquo; service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.
 
 
 Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Arab Bank

<div>
 
 
 
 Position Overview:
 
 
 
 
 The IT System Administrator will play a critical role in ensuring the security, stability, and performance of our banking systems and IT infrastructure.
 
 
 This role requires solid technical expertise, a proactive mindset, and a strong understanding of banking compliance, data security, and business continuity standards.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Administer and maintain on-premise IT infrastructure, ensuring continuous availability of critical banking systems.
 </li>
 <li>
 Manage Windows and Linux servers, Active Directory, Group Policy, and related services.
 </li>
 <li>
 Monitor system performance, conduct regular health checks, and implement proactive solutions to enhance system reliability.
 </li>
 <li>
 Configure and secure network devices (routers, switches, firewalls) in line with regulatory and security requirements.
 </li>
 <li>
 Perform regular data backups, disaster recovery drills, and system audits.
 </li>
 <li>
 Manage user access controls, permissions, and identity management systems across various banking applications.
 </li>
 <li>
 Collaborate with internal audit, compliance, and cybersecurity teams to ensure systems align with regulatory requirements.
 </li>
 <li>
 Document system configurations, processes, and change management activities.
 </li>
 <li>
 Coordinate with external vendors for system upgrades, security patches, and hardware/software procurement.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
 </li>
 <li>
 Minimum
 
 two
 
 years of experience in IT system administration, preferably within the banking or financial sector.
 </li>
 <li>
 Professional certifications such as MCSA, MCSE, ITIL.
 </li>
 </ul>
 
 
 
 Additional Technical Skills in:
 
 
 
 <ul>
 <li>
 Windows Server (2016/2019/2022) and Linux systems.
 </li>
 <li>
 Active Directory, DNS, DHCP, Group Policy Management.
 </li>
 <li>
 Virtualization platforms (e.g., VMware, Hyper-V).
 </li>
 <li>
 Backup and disaster recovery solutions.
 </li>
 <li>
 Network troubleshooting.
 </li>
 <li>
 Excellent documentation, communication, and coordination skills.
 </li>
 <li>
 Ability to work under pressure and support 24/7 mission-critical systems.
 </li>
 </ul>
 
 
</div>

IT-Infrastructure Specialist (System Administrator)

<div>
 
 
 About the Company
 
 
 
 
 Teleperforman
 
 ce is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally powered business services to help the world&rsquo;s best brands streamline their business in meaningful and sustainable ways.
 
 
 
 
 
 
 Academic Background
 
 
 
 Academic qualifications in the field of sciences (e.g., Mathematics, Statistics, Computer Science, or similar) are valued.
 
 
 
 
 
 Language Required
 
 
 <ul>
 <li>
 High proficiency English (C1 level or higher)
 </li>
 <li>
 Spanish ( B2 or higher)
 </li>
 </ul>
 
 
 
 
 Additional
 
 
 <ul>
 <li>
 Advanced computer skills, especially in Excel and Access, with the ability to create calculation tools, linked tables, pivot tables, dynamic databases, macros, etc.
 </li>
 <li>
 Data analysis and numerical interpretation.
 </li>
 </ul>
 
 
 
 
 
 Competency Profile
 
 
 <ul>
 <li>
 Analytical and numerical skills.
 </li>
 <li>
 Promotion of innovation.
 </li>
 <li>
 Challenging the status quo.
 </li>
 <li>
 Commitment to continuous process improvement.
 </li>
 <li>
 Performance management.
 </li>
 <li>
 Respect for and support of diversity.
 </li>
 </ul>
 
 
 
 
 Previous Experience
 
 
 
 Minimum of 3 years in the contact center sector; minimum at least 1 year in similar positions (planning). Other related roles (statistician, mathematician, IT specialist, etc.) performing similar functions could be valuated.
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong capacity for data and information analysis and processing.
 </li>
 <li>
 Communication and teamwork skills.
 </li>
 <li>
 Empathy to achieve the best results through people.
 </li>
 <li>
 Methodical and organized.
 </li>
 <li>
 Adaptability and flexibility.
 </li>
 <li>
 Creativity in seeking innovative solutions and a critical mindset.
 </li>
 </ul>
 
 
 
 
 Knowledge
 
 
 <ul>
 <li>
 Experience with WFM tools (Teleopti, NICE-IEX, TMSQ); experience with other similar tools is valued.
 </li>
 <li>
 Expert level in Excel (including pivot tables and macros) and advanced proficiency in Office (PowerPoint, Word, etc.).
 </li>
 <li>
 Experience with Power BI and other scheduling/planning tools is valued.
 </li>
 <li>
 Knowledge of telephony systems (Avaya, Altitude, Genesys) and contact management (CTI) is valued.
 </li>
 <li>
 Experience with data analysis and reporting tools, especially Power BI, is valued.
 </li>
 </ul>
 
 
 
 
 Functions
 
 
 <ul>
 <li>
 Use and/or develop IT/office tools for managing schedules, vacations, compensatory time, etc.
 </li>
 <li>
 Set up scheduling in the WFM system, assign shifts, and plan activities to maximize SLA compliance and productivity.
 </li>
 <li>
 Establish breaks, permissions, holidays, and vacations.
 </li>
 <li>
 Manage and control requests for vacations, compensatory time, shift changes, extension/reduction of working hours, etc.
 </li>
 <li>
 Request the hiring of new agents, extension/reduction of working hours, or contract terminations from the Service Manager to align resources with established needs.
 </li>
 <li>
 Develop forecasting models based on historical data and client inputs, both for contact volume and other variables such as AHT, arrival patterns, seasonality, etc. Perform reforecasting for the medium and long term.
 </li>
 <li>
 Define agent requirements according to committed service levels, by conducting various forecasting and planning scenarios to enable analysis and improvement proposals. Create a three-month capacity plan.
 </li>
 <li>
 Prepare reports and dashboards on productivity and performance, and conduct post-mortem analyses based on deviations between planned and actual outcomes to improve future planning.
 </li>
 <li>
 Attend and participate in training programs established by the company for ongoing development and upskilling.
 </li>
 <li>
 Achieve the ratios/objectives established for the service.
 </li>
 <li>
 Ensure that the processing of personal data, client data, and company data is carried out in accordance with data protection laws and the obligations set forth in the employment contract, NDA, IT policies, and other guidance provided by the employer.
 </li>
 <li>
 Protect all business information, client personal data, and employer information, maintaining confidentiality of all information accessed during the performance of duties, even after the termination of the employment relationship.
 </li>
 <li>
 Immediately inform the direct supervisor of any potential threats or incidents that may affect the normal workflow and data processing.
 </li>
 <li>
 Comply with all policies and guidelines regarding the proper use of information systems, information, and other available resources.
 </li>
 <li>
 Participate in training activities organized by the employer, including those related to data protection and processing.
 </li>
 </ul>
 
 
</div>

WFM Planning Analyst | Spanish Speaker

Henkel

<div>
 
 About This Position
 
 
 
 This position is part of the Global Business Solutions (GBS+), IT Department, supporting Henkel&rsquo;s Adhesive Technologies innovations. The position combines IT expertise with a strong understanding of chemistry, enabling seamless collaboration between technology and product innovation.
 
 
 
 Your Role
 
 
 
 <ul>
 <li>
 Steers projects and activities independently for and with other remote Henkel adhesives innovation locations &amp; Global central IT team.
 </li>
 <li>
 Pilot advanced tools &amp; technologies (cloud services) to design, build and run data-driven solutions contributing to digitalization strategy.
 </li>
 <li>
 Work with stakeholders to identify bottlenecks in existing processes and opportunities to leverage advanced analytics.
 </li>
 <li>
 Responsible for extracting data by various means, data cleansing (manually, semi-automatically, automatically)
 </li>
 <li>
 Performs data pre-processing routines for data ingestion &amp; data reconciliation across systems.
 </li>
 <li>
 Generate Insights and building dashboards using different methods, tools, and platforms while integrating existing and new data sources into the purchasing universe.
 
 
 </li>
 </ul>
 
 YOUR SKILLS
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Network Engineering, Business informatics, Chemistry or any relevant study (background in Chemistry is considered a strong advantage)
 </li>
 <li>
 1-3 years of relevant work experience and good to have Chemistry background
 </li>
 <li>
 Proficient experience using statistical analysis (Python and SQL)
 </li>
 <li>
 Mandatory Experience in Data Visualization (Power BI)
 </li>
 <li>
 Preferrable experience in Microsoft Azure (DevOps, machine learning, data bricks, etc.) &amp; SAP Processes
 </li>
 <li>
 Fluent English speaker with excellent communication skills and teamwork abilities
 </li>
 <li>
 Proficient user of MS Office applications (Word, Excel, and PowerPoint)
 
 
 </li>
 </ul>
 Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.
</div>

Innovation Data Analyst

Crossworkers-Egypt

<div>
 
 Service Delivery Specialist for an International customers
 
 
 
 
 Title:
 
 
 Service Delivery Specialist
 
 
 
 
 Industry:
 
 IT Software
 
 
 
 Reporting Line:
 
 Technical Director &amp; Client (POC)
 
 
 
 Position Type
 
 : Full Time
 
 
 
 Level:
 
 Team Leader
 
 
 
 Location:
 
 Cairo Office, New Cairo
 
 
 
 About the Job:
 
 
 
 We are seeking a highly skilled and experienced
 
 Service Delivery Specialist
 
 with a solid background in software development, strong business acumen, and proven team leadership skills. In this role, you will combine your technical expertise with management capabilities to ensure the delivery of high-quality IT software development, foster technical team growth, and align services with evolving customer needs. You will operate in an international environment, overseeing both technical operations and customer-facing responsibilities.
 
 
 
 Job Description
 
 :
 
 
 <ul>
 <li>
 Ensure the organization hires the right technical talent.
 </li>
 <li>
 Lead and develop employees and teams to meet current and future customer needs.
 </li>
 <li>
 Oversee the core elements of a professional IT operation, including infrastructure, licenses, and methodologies.
 </li>
 <li>
 Participate in customer projects when required, such as code reviews, architecture design, and technical consultancy.
 </li>
 <li>
 Collaborate closely with customers, offering technical insights and building strong business relationships.
 </li>
 <li>
 Identify challenges and risks, and address them with creativity, initiative, and determination.
 </li>
 <li>
 Work independently with a high level of energy and focus, while contributing effectively as part of a team.
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or Software Engineering (mandatory).
 </li>
 <li>
 Minimum 6+ years of experience in service delivery management, including 2+ years in a management role within the offshoring or outsourcing industry.
 </li>
 <li>
 Hands-on experience in the software development industry.
 </li>
 <li>
 International work experience is preferred.
 </li>
 <li>
 Proven background in software development in roles such as Team Leader, Architect, or Technical Manager, with broad technical knowledge.
 </li>
 <li>
 Direct customer interaction experience and ability to translate business needs into technical solutions.
 </li>
 <li>
 Demonstrated ability to lead, motivate, and manage technical teams in a collaborative environment.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies:
 
 
 
 <ul>
 <li>
 Strong ability to manage priorities and perform effectively in a fast-paced environment.
 </li>
 <li>
 Excellent organizational and communication skills.
 </li>
 <li>
 High degree of commitment to employees, customers, and company objectives.
 </li>
 <li>
 Strong problem-solving skills with the ability to identify and mitigate risks.
 </li>
 <li>
 Team-oriented mindset with a proven ability to deliver results.
 
 
 </li>
 </ul>
 
 Join Us and Thrive! Here's What We Offer:
 
 
 
 <ul>
 <li>
 Seamless Commute: Enjoy hassle-free transportation to and from work!
 </li>
 <li>
 Work-Life Harmony: We believe in balancing your professional and personal life&mdash;because you deserve it!
 </li>
 <li>
 Competitive Salary: We value your skills and offer an attractive package.
 </li>
 <li>
 Comprehensive Care: Rest easy with our social and medical insurance that keeps you covered.
 </li>
 <li>
 Inspiring Workspace: Work in a vibrant office equipped with the latest technology to fuel your creativity.
 </li>
 <li>
 Empowered Environment: Experience a management style that&rsquo;s open and inclusive, rooted in Scandinavian values.
 </li>
 <li>
 Grow With Us: Unlock your potential with opportunities for personal development and continuous learning!
 </li>
 <li>
 Travel: Travel to connect with your client and build lasting relationships!
 
 
 </li>
 </ul>
 
 About CrossWorkers:
 
 
 
 We are a Danish-owned software offshoring company that provides European clients with professional Egyptian developers.
 
 
 Since 2009, we have been delivering excellent services in offshoring software development.
 
 
 Our headquarters are located in Copenhagen, Denmark, while our Offshore Development Center is situated in the Fifth Settlement, New Cairo.
 
 
 We also have branches in Sweden, Norway, Finland, Switzerland, the UK, Germany, and recently, Bahrain.
</div>

Service Delivery Specialist

Goldbelt Apex LLC

<div>
 
 Overview
 
 
 
 Please note that this position is contingent upon the successful award of a contract currently under bid.
 
 
 Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices.
 
 
 
 Summary:
 
 
 
 The Clinical Infection Control Microbiologist will support the NAMRU-EURAFCENT&rsquo;s Viral and Zoonotic Diseases Research Program (VZDRP) by leading laboratory-based biosurveillance and infection control activities across Egypt, Eastern Mediterranean, and West African countries. This role involves clinical and research diagnostics, data analysis, external quality assurance support, site training and monitoring, and laboratory program development in collaboration with regional health institutions and international partners.
 
 
 The work under this contract will be performed at the U.S. Naval Medical Research Unit EURAFCENT offices in Cairo, Egypt, or at other designated locations in special circumstances.
 
 
 
 Responsibilities
 
 
 
 
 Essential Job Functions:
 
 
 
 <ul>
 <li>
 Conduct and document laboratory testing (molecular, serological, virus isolation) for surveillance and research studies.
 </li>
 <li>
 Enter test data into databases, perform statistical analysis, and prepare scientific reports.
 </li>
 <li>
 Support and implement external quality assurance (EQA) programs across partner laboratories.
 </li>
 <li>
 Perform diagnostic testing on specimens from diverse projects and regions.
 </li>
 <li>
 Coordinate and conduct refresher and on-site training for surveillance procedures, equipment use, safety, biosafety, and specimen handling.
 </li>
 <li>
 Conduct follow-up site visits to assess laboratory performance and ensure surveillance protocol adherence.
 </li>
 <li>
 Review and report testing data regularly (weekly/monthly) to the Principal Investigator (PI) to evaluate study progress.
 </li>
 <li>
 Oversee procurement of laboratory supplies, reagents, and consumables, and manage inventory systems.
 </li>
 <li>
 Conduct scientific literature reviews and contribute to proposal development, research protocols, and reports.
 </li>
 <li>
 Design and monitor laboratory experiments, draft SOPs, analyze results, and advise on study modifications.
 </li>
 <li>
 Lead molecular epidemiology studies of viral pathogens, including genetic and antigenic characterization, DNA sequencing, epitope prediction, and phylogenetic analysis.
 </li>
 <li>
 Provide molecular biology and lab techniques training to NAMRU and external collaborators.
 </li>
 <li>
 Assist with laboratory setup and capacity building efforts at partner sites within and outside Egypt.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Necessary Skills and Knowledge:
 
 
 
 <ul>
 <li>
 Analytical and investigative skills.
 </li>
 <li>
 Training management skills.
 
 
 </li>
 </ul>
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 Doctor of medicine and masters in microbiology.
 </li>
 <li>
 Minimum 7 years of experience and practice in clinical and public health microbiology and its subspecialties.
 </li>
 <li>
 4 years of experience in healthcare associated infection and antimicrobial resistance surveillance in developing countries of the EM region.
 </li>
 <li>
 Fluency in Arabic and English.
 </li>
 <li>
 Travel Requirements: Travel may include Djibouti, Jordan, Nigeria, and other countries in Africa and the Middle East, depending on research requirements.
 
 
 </li>
 </ul>
 
 Pay And Benefits
 
 
 
 At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
</div>

Clinical Infection Control Microbiologist

Explore 484+ It specialist in Cairo this September. Find roles across top companies and apply now to boost your career.

484 it specialist jobs IN Cairo

IT Specialist

IT Specialist

IT-Infrastructure Specialist (System Administrator)

WFM Planning Analyst | Spanish Speaker

Innovation Data Analyst

Service Delivery Specialist

Clinical Infection Control Microbiologist