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communications specialist Jobs in Islamabad

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channel development & relationship manager

communication manager

Dost Solutions

About the Role:We are looking for a dynamic Communication Manager with a strong creative background to lead our internal and external communications, elevate our brand voice, and shape compelling narratives across all platforms. This role demands a strategic thinker with a flair for visual and verbal storytelling, able to translate business objectives into engaging content and campaigns.Key Responsibilities:<ul><li>Develop and implement comprehensive communication strategies that align with brand identity and business goals.</li><li>Lead content creation across platforms (social media, press releases, website, blogs, campaigns, etc.) ensuring a consistent brand voice.</li><li>Collaborate with creative teams (designers, videographers, content creators) to produce visually engaging and effective communication assets.</li><li>Manage PR efforts, including media relations, press kits, and influencer collaborations.</li><li>Oversee internal communications, including newsletters, announcements, and leadership messaging.</li><li>Analyze communication performance metrics and optimize strategies accordingly.</li><li>Partner with marketing to ensure alignment between creative storytelling and promotional goals.</li><li>Stay current on industry trends, tools, and best practices in branding, digital communication, and design.</li></ul>Qualifications:<ul><li>Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a Creative Field (e.g., Graphic Design, Advertising, Media Arts).</li><li>5+ years of experience in communication roles, preferably with a creative or agency background.</li><li>Strong writing, editing, and storytelling skills across formats.</li></ul>Job Type: Full-timeWork Location: In person

Communication Manager

DrivenStack

<div>
 
 
 Full-Time, On-Site (NOT a Remote Position)
 
 
 
 
 
 
 
 
 ﻿
 
 Company
 
 : DrivenStack
 
 
 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: DrivenStack | 📍 DHA Phase 2, Islamabad (On-site)
 
 
 𝐓𝐢𝐦𝐢𝐧𝐠𝐬: Mon&ndash;Fri | 2 PM &ndash; 10 PM (Pakistan)
 
 
 𝐒𝐚𝐥𝐚𝐫𝐲: PKR 60,000 &ndash; 65,000 (negotiable based on experience)
 
 
 
 
 
 
 About Us
 
 
 
 At DrivenStack, we do everything related to AI, Automation, and CRMs. We work with tools like GoHighLevel, Zapier, Airtable, and more, serving clients globally through Fiverr, Upwork, LinkedIn, and DOs.
 
 
 Our culture - transparency, accountability, and growth.
 
 
 
 
 
 We invest in training, subscriptions, and tech to ensure our team always stays ahead of the curve.
 
 
 
 
 
 
 About This Role
 
 
 
 We are hiring a Client Communication Manager who will be responsible for managing chats on Fiverr, Upwork, and Gmail &mdash; handling inquiries, collecting requirements, and keeping client communication sharp, professional, and context-aware.
 
 
 This is not a typical "VA-style" support job. It&rsquo;s a dynamic, high-paced role where you&rsquo;ll be the face of our business to clients, expected to think critically, communicate with confidence, and grow in your understanding of the technical services we offer
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle real-time chats and emails with clients regarding CRM, automation, and technical service inquiries.
 </li>
 <li>
 Understand client goals and project scopes to pass accurate details to the team.
 </li>
 <li>
 Track and manage context across conversations using internal systems
 </li>
 <li>
 Stay updated on the tools we use (GHL, Zapier, Trello, etc.) to answer queries confidently
 </li>
 <li>
 Escalate complex or technical cases to relevant team leads with clear internal notes.
 </li>
 <li>
 Follow SOPs and maintain quality, speed, and tone in all communications.
 </li>
 </ul>
 
 
 Who You Are
 
 
 <ul>
 <li>
 Excellent written English
 </li>
 <li>
 Confident communication style.
 </li>
 <li>
 Comfortable navigating technical conversations &mdash; no need to build automations, but you should understand what we do.
 </li>
 <li>
 Open to feedback, coachable, and committed to improving -&gt; ability to grow
 </li>
 <li>
 Able to commit to a 12-month minimum contract &mdash; we invest time, tools, and energy in our team
 </li>
 </ul>
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 You must be available to work on-site at our DHA Phase 2, Islamabad office.
 </li>
 <li>
 You must be available from 2 PM to 10 PM, Monday to Friday.
 </li>
 </ul>
 
 
 Why Work With Us
 
 
 <ul>
 <li>
 You'll be personally mentored by team leads who care about your long-term success.
 </li>
 <li>
 We&rsquo;ll provide access to premium tools, courses, and subscriptions that help you grow individually
 </li>
 <li>
 Clear growth path with performance reviews.
 </li>
 <li>
 Transparent, agile company culture built on ownership and teamwork.
 </li>
 </ul>
 
 
 
 
 Apply Now! Be part of a DrivenStack that values innovation, collaboration, and growth. We look forward to welcoming you to our team :)
 
 
 
 
 
 
 Form Link
 
 : https://wkf.ms/42Z81uH
 
</div>

Client Communication Manager (CSR) - Full-Time, On-Site

Western Global Service Pvt(ltd)

We're Hiring: Operations Manager / F&amp;B Manager (4-Day Work Week) Location: Gulberg Green, Islamabad Position Type: Full-time (4 days/week) and occasionally on Friday Industry: Hospitality / Food &amp; Beverage Salary: Competitive, based on experienceAbout the Role:We are seeking a highly organized, proactive, and experienced Operations Manager or F&amp;B Manager to join our team. This is a senior leadership position focused on driving service excellence, team performance, and operational efficiency &mdash; all while working just 4 days per week.If you thrive in a fast-paced hospitality environment, have a sharp eye for detail, and are passionate about delivering exceptional guest experiences, we&rsquo;d love to hear from you.Key Responsibilities:<ul><li>Oversee day-to-day operations of the venue(s), including front and back-of-house.</li><li>Lead, train, and motivate staff to achieve service and operational goals.</li><li>Maintain high standards in food quality, hygiene, and customer satisfaction.</li><li>Work closely with the executive team on budgeting, staffing, and supplier relationships.</li><li>Streamline processes to ensure smooth operations across all shifts.</li><li>Uphold health, safety, and compliance standards.</li></ul>Who You Are:<ul><li>Proven experience as an operations Manager or F&amp;B Manager (3+ years preferred).</li><li>Strong leadership, communication, and organizational skills.</li><li>Hands-on management style with a commitment to excellence.</li><li>Ability to problem-solve on the fly and stay calm under pressure.</li></ul>Why Join Us?<ul><li>4-Day Work Week: Full-time role with a better work-life balance.</li><li>Dynamic, supportive team and a collaborative working environment.</li></ul>Job Type: Full-timeWork Location: In person

Operations Manager / F&B Manager

Abacus Outsourcing

Location: Islamabad (On-Site) Job Type: Permanent Timings: 10:00 AM &ndash; 7:00 PMWhat is Manager &ndash; Social Media &amp; Community Engagement?Abacus BPO is seeking an experienced professional to lead social media customer engagement and community moderation for a leading fin-tech client. Unlike digital marketing roles, this position is focused purely on social media moderation, communication filtering, sentiment analysis, and safeguarding brand reputation online.The Manager will mentor and supervise a team of moderators, ensure compliance with brand standards, conduct sentiment monitoring and reporting, resolve escalations, and build meaningful customer relationships across platforms such as Facebook, Instagram, LinkedIn, WhatsApp, X/Twitter, and others.What does Manager &ndash; Social Media &amp; Community Engagement do?&middot; Lead, mentor, and coach a team of 20&ndash;24 Social Media Moderators.&middot; Ensure fast, accurate, and empathetic responses to customer queries.&middot; Define tone of voice, escalation protocols, and community guidelines.&middot; Oversee moderation across multiple platforms, filtering and managing conversations to safeguard brand reputation.&middot; Identify and escalate sensitive issues, negative sentiment, or potential risks.&middot; Maintain detailed records of complaints, escalations, and resolutions.&middot; Collaborate with client teams to ensure consistent and aligned communication.&middot; Monitor sentiment, user behavior, and engagement trends to provide actionable insights.&middot; Prepare performance reports for senior management.&middot; Stay updated with new digital engagement practices and moderation tools.What we&rsquo;re looking for in this role?&middot; Bachelor&rsquo;s in Business, Marketing, Mass Communication, or related field.&middot; 7&ndash;9 years of experience in social media moderation, customer engagement, or community management (preferably in BPO, fin-tech, or telecom).&middot; Proven leadership skills with ability to manage large moderation teams.&middot; Strong communication skills with fluency in English (regional languages are a plus).&middot; Proficiency in English writing and client communication.&middot; Experience with moderation dashboards, ticketing systems, and analytics tools.&middot; Strong judgment, conflict resolution, and data analysis skills.&middot; Resilient, adaptable, and comfortable in a fast-paced, customer-driven environment.Why Join Abacus?At Abacus Outsourcing, we combine innovation, technology, and human expertise to deliver impact&mdash;managing 80M+ customer interactions annually. We offer competitive benefits, a growth-focused culture, and an inclusive workplace where accountability, teamwork, and continuous learning drive real transformation.Abacus is an equal-opportunity employer. We value diversity, foster inclusivity, and are committed to creating a workplace where every employee can thrive.How to Apply?Email your resume at Murtaza.Ali@abaucs-global.com with the position title in subject. Deadline for the application: 02 October, 2025.Job Type: Full-timePay: Rs250,000.00 - Rs350,000.00 per monthWork Location: In person

Manager - Social Media & Community Engagement

Tech Solutions Pro

We&rsquo;re Hiring: Product ManagerWe are looking for a Product Manager (with experience in Project Management) to join our growing team! If you are passionate about building impactful digital products, driving strategy, and ensuring seamless delivery, this role is for you.Key Responsibilities<ul><li>Define product vision, strategy, and roadmap in alignment with business goals.,</li><li>Gather and prioritize customer requirements, translating them into actionable features.,</li><li>Work closely with engineering, design, and business teams to deliver high-quality products.,</li><li>Drive product lifecycle from ideation to launch and beyond.,</li><li>Monitor product performance, gather feedback, and continuously improve.,</li><li>Manage timelines, resources, and stakeholder expectations (project management aspect).,</li></ul>Requirements<ul><li>3+ years of experience as a Product Manager or similar role (with exposure to Project Management).,</li><li>Strong understanding of product development lifecycle and agile methodologies.,</li><li>Excellent communication, leadership, and stakeholder management skills.,</li><li>Ability to analyze market trends, user feedback, and data to drive product decisions.,</li><li>Tech-savvy mindset with problem-solving skills.,</li></ul>What We Offer<ul><li>A collaborative and innovative work environment.,</li><li>Opportunity to make a real impact on product direction and growth.,</li><li>Competitive salary and career growth opportunities.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Product Manager

Cabcall Outsource

Job Description &ndash; Operations Manager - Medicare Campaign We are seeking a dynamic and results-driven Operations Manager to take full ownership of our projects from start to finish. This role requires a proactive leader who can bring in leads, design and oversee campaigns, and ensure flawless execution across all phases. The Operations Manager will act as the backbone of our operations&mdash;responsible for building and hiring the right team, managing them effectively, and driving the overall success of each project.Key Responsibilities<ul><li>Generate and bring in leads to support business growth and project success.</li><li>Plan, oversee, and execute end-to-end campaigns aligned with company goals.</li><li>Build, hire, and develop the project team to ensure the right talent is in place.</li><li>Lead projects by setting objectives, monitoring progress, and ensuring timely delivery.</li><li>Manage, mentor, and coordinate team members to maximize efficiency and productivity.</li><li>Act as the primary point of accountability for all aspects of project operations.</li><li>Monitor performance, track KPIs, and provide regular reporting to leadership.</li><li>Ensure smooth communication and collaboration across all departments involved.</li><li>Identify areas for process improvement to optimize project execution.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field (Master&rsquo;s preferred).</li><li>Proven experience in operations, project management, or campaign management.</li><li>Demonstrated experience in team hiring, building, and leadership.</li><li>Strong organizational, communication, and negotiation skills.</li><li>Ability to manage multiple projects simultaneously under pressure.</li><li>Strategic thinker with a results-driven approach.</li></ul>What We Offer<ul><li>Opportunity to lead, hire, and shape impactful projects from the ground up.</li><li>A collaborative and supportive team environment.</li><li>Competitive salary with performance-based incentives.</li><li>Growth and career development opportunities.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Medicare campaign : 4 years (Required)</li><li>leading team: 3 years (Required)</li><li>managing : 3 years (Required)</li><li>operations : 5 years (Required)</li></ul>Work Location: In person

Operations Manager - Medicare Campaign

Techsasoft

Job Title: Project Coordinator &ndash; EHR OnboardingDepartment: Project ManagementReports To: Marketing ManagerLocation: Naval Anchorage, IslamabadEmployment Type: Full-time / ContractPosition Overview:The Project Coordinator will assist the Marketing Manager in executing onboarding projects for clinics and hospitals transitioning to our Electronic Health Record (EHR) system. The role involves administrative, coordination, and communication tasks to ensure a smooth implementation experience for healthcare providers.Key Responsibilities:Support the end-to-end onboarding process for clinics and hospitals under the guidance of the Marketing ManagerCoordinate scheduling of implementation calls, demos, and training sessions with client stakeholders.Assist in preparing onboarding documentation, project plans, user manuals, and welcome kits.Track onboarding milestones and maintain up-to-date project trackers.Follow up with internal teams (Product, IT, Training) to ensure deliverables are met on time.Act as a point of contact for day-to-day communications with client admin and support staff during onboarding.Document meeting notes, client feedback, and technical requirements for reference and improvement.Assist in post-implementation surveys and transition to support teams.Required Skills and Qualifications:Bachelor&rsquo;s degree in business administration, Health Informatics, IT, or a related field.2&ndash;3 years of experience in project coordination or client onboarding (healthcare domain preferred).Strong organizational and time management skills.Excellent communication (written &amp; verbal) and interpersonal skills.Proficient in MS Office, Google Workspace, and project tracking tools (e.g., Trello, Asana, or Jira).Ability to work collaboratively in a fast-paced, deadline-driven environment.A proactive attitude with a willingness to learn and grow in the role.Preferred Qualifications:Familiarity with EHR systems or digital health platforms is a strong advantage.Experience in marketing or communication role.Basic understanding of HIPAA compliance and healthcare data privacy standards.Growth Path:This role offers the opportunity to grow into a Project Coordinator or Implementation Specialist role, with increasing responsibility in managing client-facing onboarding projects independently.Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your expected Salary?</li><li>We are located in Naval Anchorage, are you feasible to travel?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Project Coordinator

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