admin assistant

adminstrative assistant

admin & colleagues engagement coordinator Jobs in Cairo

admin & colleagues engagement coordinator

admin coordinator

admin officer

compliance and administration officer

Chedid Insurance Brokers Egypt

<div>
 
 
 About the job
 
 
 
 A financial holding company, Chedid Capital is a leading investment group in the insurance and reinsurance fields. The Group operates across Europe, Middle East, Africa and South Asia. The Company plays a role in the forefront of the industry, being part of one of the top 20 Reinsurance Brokers in the world.
 
 
 Chedid Insurance Brokers, a company member of Chedid Insurance Brokers Network, the insurance broking network of Chedid Capital, is looking for a Compliance and Administration Officer.
 
 
 
 
 
 Joining our 1700 dynamic team members, spread among 64 subsidiaries worldwide, offers you endless growing opportunities.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Ensure that the screening exercise is executed according to the screening policy and procedures.
 </li>
 <li>
 Screen customers prior to policy issuance in accordance with what is required by the legislative and regulatory bodies.
 </li>
 <li>
 Screen business partners before initiation of business relationship.
 </li>
 <li>
 Resolve screening matches resulting from other users&rsquo; screening.
 </li>
 <li>
 Understand and adhering to all Global sanctions policies applicable in the country.
 </li>
 <li>
 Maintain effective practices and procedures for sanctions screening.
 </li>
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 Keep abreast of sanctions updates.
 </li>
 <li>
 Perform risk profiling of customers depending on screening results.
 </li>
 <li>
 Manage the Know Your Customer (KYC) / Know Your Business Partner (KYBP) Policies and Procedures and ensuring that all relevant due diligence requirements are executed for that purpose.
 </li>
 <li>
 Follow up with the operations on the collection of KYC documents from customers and business partners regularly.
 </li>
 <li>
 Update shared records and trackers for ease of access by other members of the company spontaneously.
 </li>
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 Report on monthly basis to the management.
 </li>
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 Keep abreast of international laws, sanctions, regulatory environments, and standards.
 </li>
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 Develop Regulatory Databases and Checklists.
 </li>
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 Develop and submit required regular reports to the Financial Regulatory Authority
 </li>
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 Constant updates on regulatory changes and keep all stakeholders informed with these changes
 </li>
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 Coordinate with legal on the review and sign off of agreements with insurers and business partners
 </li>
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 Assist in developing Compliance Monitoring Programs, Plans, Registers, etc.
 </li>
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 Assist in developing Compliance &amp; AML related policies, procedures, systems and controls.
 </li>
 <li>
 Evaluate business activities and assess compliance risks.
 </li>
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 Listen to and address employee concerns and questions on legal compliance.
 </li>
 <li>
 Liaise and coordinate with the Corporate Shared Services Division
 </li>
 <li>
 Organize, file and archive records for maintenance and retrieval purposes
 </li>
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 Act as an administrative support to the sales team including liaising with insurance companies
 </li>
 <li>
 Assist in market surveys
 </li>
 <li>
 Receive requests for office supplies and respond in a timely manner
 </li>
 <li>
 Organize, file and archive records for maintenance and retrieval purposes
 </li>
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 Arrange personal files and make sure all documents needed are available and updated.
 </li>
 <li>
 Follow up on all types of correspondences
 </li>
 <li>
 Perform any other duties as requested.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Law, Business Administration or equivalent in a similar field
 </li>
 <li>
 Certification in AML is a plus
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 0-2 years of experience in similar role preferably in the Insurance Industry
 </li>
 </ul>
 
 
</div>

Compliance and Administration Officer

Talent 360 ME

<div>
 Elite is hiring &ldquo; Quality Assurance Officer &ldquo; :
 
 
 About Elite:
 
 
 Elite is a leading company in the construction field and a fast-growing organization in the waste management sector. With a commitment to innovation, sustainability, and operational excellence, we are expanding rapidly and seeking a dedicated and skilled Quality Assurance Officer to ensure our services and processes meet the highest standards of quality and compliance.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Design, establish, and document the company-wide Business Process Flows across all departments (Projects, HR, Finance, Procurement, etc.).
 </li>
 <li>
 Develop, update, and implement Standard Operating Procedures (SOPs).
 </li>
 <li>
 Conduct workshops with department heads to collect current processes, perform Gap Analysis, and build improved workflows.
 </li>
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 Monitor compliance with approved processes and issue periodic reports to management.
 </li>
 <li>
 Coordinate with the ERP (Odoo) team to ensure business processes are properly reflected in the system.
 </li>
 <li>
 Develop checklists and templates to support internal monitoring.
 </li>
 <li>
 Participate in training employees on new policies and processes.
 </li>
 <li>
 Promote a culture of continuous improvement across the organization.
 </li>
 <li>
 Report observations and recommendations directly to top management
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor degree in Business Administration or a related field.
 </li>
 <li>
 Minimum of 3 years&rsquo; experience in a Quality Assurance role.
 </li>
 <li>
 Experience in construction or Manufacturing or project-based industry is a plus.
 </li>
 <li>
 Solid understanding of Business Process Modeling and related tools (Visio, Bizagi, Lucidchart, etc.)
 </li>
 <li>
 Proficiency in both Arabic and English.
 </li>
 <li>
 Strong analytical skills and ability to prepare clear reports.
 
 
 
 </li>
 </ul>
 Work Conditions :
 
 
 From 9 AM till 5 PM
 
 
 Work Location: 1st Settlement New Cairo
 
 
 2 days off ( Fri &amp; Sat. )
 
 
 If you&rsquo;re interested please send me your CV to this mail advisor3@talent-360.me
 
 
 #Quality #Jobs #work #Opportunity #QA #QualityAssurance #Hiring
</div>

Quality Assurance Officer

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 Job Accountabilities:
 
 
 <ol>
 <li>
 Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses.
 </li>
 <li>
 Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution.
 </li>
 <li>
 Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution.
 </li>
 <li>
 Educate customers on ADIB&rsquo;s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage.
 </li>
 <li>
 Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors.
 </li>
 <li>
 Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements.
 </li>
 <li>
 Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).
 </li>
 <li>
 Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls.
 </li>
 </ol>
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, or related field.
 </li>
 <li>
 Officer: 0&ndash;2 years of experience in call center.
 </li>
 <li>
 Senior Officer: 2&ndash;4 years of experience in call center.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Excellent problem-solving and decision-making skills.
 </li>
 <li>
 Excellent organizational and time-management skills.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Good knowledge of call center software and systems.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, Word, PowerPoint).
 </li>
 </ul>
</div>

Call Center Agent (outsource)

Confidential

<div>
 
 
 Job Summary
 
 
 
 The HR Officer will support the daily human resources operations and administrative functions. This role ensures compliance with company policies and Egyptian labor law while maintaining accurate HR documentation, managing employee relations, and overseeing administrative processes to keep office operations running smoothly and efficiently.
 
 
 
 
 
 
 Working Hours:
 
 Full-time,
 
 Monday to Friday &ndash; 9:00 AM to 6:00 PM (1-hour break)
 
 ,
 
 on-site
 
 in New Cairo, Festival City.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Human Resources:
 
 <ul>
 <li>
 Maintain and update employee records, personal files, and HR databases in compliance with company policies and labor laws.
 </li>
 <li>
 Prepare HR-related letters and documentation (salary certificates, NOCs, employment confirmations, etc.).
 </li>
 <li>
 Track attendance, leaves, and overtime to support payroll processing.
 </li>
 <li>
 Coordinate onboarding and offboarding procedures, ensuring proper documentation and system updates.
 </li>
 <li>
 Assist in employee relations and welfare initiatives, including internal communications and engagement activities.
 </li>
 <li>
 Ensure compliance with internal policies, local labor law, and company standards.
 </li>
 <li>
 Handle confidential information with discretion and professionalism.
 </li>
 </ul>
 
 
 
 
 Administration:
 
 <ul>
 <li>
 Oversee office logistics, including supplies, maintenance, and vendor coordination.
 </li>
 <li>
 Manage correspondence, memos, and document filing for HR and administration.
 </li>
 <li>
 Maintain office asset records, contracts, and service agreements.
 </li>
 <li>
 Provide general administrative support to management and other departments when required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in HR operations and administrative work.
 </li>
 <li>
 Good understanding of Egyptian labor laws and HR procedures.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong attention to detail, organization, and time management.
 </li>
 <li>
 Proficient in MS Office (Excel, Word, Outlook, PowerPoint).
 </li>
 <li>
 Ability to handle sensitive information with discretion.
 </li>
 <li>
 Ability to work independently with minimal supervision.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Social Insurance enrollment.
 </li>
 <li>
 Annual paid leave and public holidays as per the law.
 </li>
 <li>
 Paid sick leave in line with labor regulations.
 </li>
 <li>
 Medical insurance coverage.
 </li>
 <li>
 Professional, multicultural work environment and opportunities for career development.
 </li>
 </ul>
 
 
</div>

Human Resources Officer

Aumet inc

<div>
 
 About The Role
 
 
 
 We are looking for a detail-oriented and organized Sales Support Officer to join our team. In this role, you will work closely with the sales team to streamline operations, ensure accuracy in documentation, and provide administrative support across the sales process. Your work will enable the team to focus on client engagement and revenue generation.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide administrative and operational support to the sales team
 </li>
 <li>
 Prepare proposals, quotations, contracts, and sales documentation
 </li>
 <li>
 Ensure accurate data entry and tracking within the CRM system
 </li>
 <li>
 Follow up on leads, client requests, and pending approvals
 </li>
 <li>
 Coordinate with cross-functional teams such as Finance, Operations, and Customer Success to ensure smooth client onboarding
 </li>
 <li>
 Assist in preparing sales reports, forecasts, and dashboards
 </li>
 <li>
 Monitor compliance with internal sales processes and documentation standards
 </li>
 <li>
 Support in post-sales coordination as needed
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 <ul>
 <li>
 Bachelors degree in Business Administration, Marketing, or a related field
 </li>
 <li>
 1-3 years of experience in sales coordination, support, or administrative roles
 </li>
 <li>
 Strong written and verbal communication skills (English and Arabic preferred)
 </li>
 <li>
 Proficiency in CRM systems (e.g., HubSpot) and MS Office or Google Workspace
 </li>
 <li>
 Excellent organizational skills and attention to detail
 </li>
 <li>
 Ability to work independently and manage multiple priorities under tight deadlines
 </li>
 <li>
 Strong interpersonal skills and a proactive approach to problem-solving
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 A dynamic work environment with a collaborative team culture
 </li>
 <li>
 Opportunities for career development within sales, operations, or customer success
 </li>
 <li>
 Exposure to a growing regional business with high-impact responsibilities
 </li>
 </ul>
</div>

Sales Support Officer

Arab African International Bank

<div>
 
 
 Job description:
 
 
 <ol>
 <li>
 Answer questions about account types and banking products and services, such as money market accounts, exchange rates, loans, and credit cards.
 </li>
 <li>
 Open all types of accounts (current, savings, time deposit, saving certificates).
 </li>
 <li>
 Identify when and where to refer customers to an appropriate area of delivery for specialist sales help or advice.
 </li>
 <li>
 Own and handle customer queries by taking ownership and responding in a timely manner.
 </li>
 <li>
 Handle transactions of large amounts according to his higher authorization limits and longer experience.
 </li>
 <li>
 Negotiate with the clients to open new TDs, CDs, personal loans, and credit cards to increase the bank profitability.
 </li>
 <li>
 Influences customers to buy or retain AAIB products or services by following a prepared script to give product reference information.
 </li>
 <li>
 Achieves sales targets in both liabilities &amp; assets products in addition to bank assurance assigned by the branch manager, participates in branch sales campaigns.
 </li>
 <li>
 Assist customers with replacing lost or stolen credit, prepaid or debit cards.
 </li>
 <li>
 Present funds received from customers to the Teller for deposit and obtain a receipt for customers.
 </li>
 <li>
 Cross-sell AAIB products and services based on customer needs in accordance with the bank&rsquo;sprogram standards.
 </li>
 <li>
 Finish any assigned required tasks and replaces any other Customer relationship Officer when needed.
 </li>
 <li>
 Follow up with potential clients to propose new offers, ask for pending documents, and answer inquiries.
 </li>
 </ol>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, accounting, finance, or any related discipline
 </li>
 <li>
 Good knowledge of the banking industry and products
 </li>
 <li>
 For the Officer: 0 - 2 years of experience
 </li>
 <li>
 For the Senior Officer: 2 &ndash; 4 years of experience performing teller/customer service representative responsibilities or similar capacity.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good command of English &amp; Arabic Language
 </li>
 <li>
 Good solution oriented &amp; client focused.
 </li>
 <li>
 Knowledge of all bank&rsquo;s related products &amp; services
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Keeping up to date with industry and regulatory changes and professional standards.
 </li>
 <li>
 Demonstrated proficiency with Microsoft Office applications
 </li>
 </ul>
</div>

Customer Relationship Officer/Senior Officer

Shahira Lasheen

<div>
 
 
 Company Description
 
 
 
 
 
 Shahira Lasheen specializes in providing custom-made gowns, including Haute Couture, Pr&ecirc;t-&agrave;-Porter, and wedding gowns. The company is known for its exquisite designs and meticulous craftsmanship. Shahira Lasheen's expertise in creating personalized and unique gowns has earned it a reputation for excellence in the fashion industry.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for an Executive Assistant to the Chief Executive Officer, located in Cairo, Egypt. The Executive Assistant will be responsible for managing the CEO's diary, providing executive administrative assistance, preparing expense reports, and offering executive support. Day-to-day tasks include scheduling meetings, organizing events, handling correspondence, and maintaining records.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Executive Administrative Assistance and Administrative Assistance skills
 </li>
 <li>
 Experience in providing Executive Support
 </li>
 <li>
 Proficiency in preparing Expense Reports
 </li>
 <li>
 Diary Management skills
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Ability to work independently and efficiently
 </li>
 <li>
 Bachelor's degree in Business Administration, Management, or related field (preferred)
 </li>
 </ul>
</div>

Executive Assistant to Chief Executive Officer

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