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Client of Recruit for Africa

We are in search for experienced strong&gt;CONCIERGE/strong&gt; to join a prestigious 5-star hotel located in the heart of Dubai Marina. This is your chance to join a world-class team delivering exceptional guest experiences in one of the UAE s most iconic waterfront destinations.
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Concierge

Melia hotels international

The world is yours with Meli 
 
 Discover a boundless path at Meli , where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 
 
 Discover some of the benefits we offer: 
 
<ul>
 <li> My Meli Rewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages. </li>
</ul>
 
<ul>
 <li> My Meli Benefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. </li>
</ul>
 
 Be proud to belong to Meli as we are proud of you 
 
Located in the iconic Opus by Omniyat, ME Dubai is the first ME by Meli hotel in the Middle East and the only hotel in the world designed inside and out by the late Dame Zaha Hadid. Nestled in the heart of the Burj Khalifa district, ME Dubai features 93 rooms and suites, with Central Cosmo Tapas and Bar as its signature F&amp;B outlet.
 
As a Concierge at ME Dubai, you will play a key role in delivering exceptional, personalized guest experiences that reflect the distinctive ME by Meli lifestyle. You will be responsible for managing the daily operations of the front hall, supervising runners, doormen, and valet staff to ensure a seamless and stylish arrival experience. With a deep knowledge of Dubai s cultural and luxury offerings, you will curate bespoke itineraries, handle VIP arrangements, and coordinate special requests with precision and discretion. Your role requires strong communication skills, leadership, and attention to detail, as well as the ability to maintain accurate guest profiles and collaborate effectively across departments. Upholding the highest standards of service, safety, and presentation, you will be instrumental in creating lasting impressions and maintaining the elevated brand image of ME Dubai.
 
 At Meli we are all VIP 
 
 Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want. 
 
 Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

Delano

<div>Company Description 
Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who&rsquo;s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.
Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. 
Job Description 
Summary: 
At the pinnacle of hospitality excellence, the Head Concierge oversees a team dedicated to curating unforgettable guest experiences and leaving lasting impressions. This role demands a genuine passion for people and a collaborative approach to enhancing guest stays through proactive and intuitive service. With unparalleled knowledge of Dubai&rsquo;s vibrant dining scene, hotel amenities, and local attractions, the Head Concierge crafts bespoke itineraries and recommendations that elevate each guest&rsquo;s visit to extraordinary heights.
Responsibilities:<ul><li>
Lead and inspire the concierge team to deliver unparalleled service and personalized guest interactions.</li><li>
Support associates in delivering top-tier customer service across all touchpoints.</li><li>
Manage front drive operations and coordinate seamlessly with valet, bellman, and doorman services.</li><li>
Optimize staffing levels for peak efficiency and guest satisfaction.</li><li>
Maintain impeccable presentation of luggage rooms and hotel assets.</li><li>
Engage with guests during peak times, promptly addressing their needs in public areas.</li><li>
Review guest feedback with associates to foster continuous improvement.</li><li>
Conduct training sessions to refine guest interactions and service excellence.</li><li>
Promote hotel amenities and uphold lobby cleanliness and orderliness.</li><li>
Develop efficient work schedules aligned with occupancy forecasts.</li><li>
Ensure high standards of appearance, punctuality, and performance among team members.</li><li>
Supervise the Concierge team to ensure consistent delivery of exceptional service.</li><li>
Address guest concerns promptly, collaborating with department heads and management.</li><li>
Assist guests with inquiries and arrangements during their stay, balancing operational needs effectively.</li><li>
Provide comprehensive information on hotel services and local attractions.</li></ul> 

Qualifications 
International Experience: Bring at least 5 years of experience in a similar role within a luxury hotel.
Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity&mdash;we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences. 
Additional Information 
Why Join Us:<ul><li>
Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash.</li><li>
Dive into a culture that&rsquo;s all about growth, collaboration, and having a blast along the way.</li><li>
Score sweet perks and benefits that celebrate your rockstar status in hospitality.</li></ul>
Apply Now: 
If you&rsquo;re an experienced Head Concierge with a flair for creating extraordinary guest experiences, eager to make waves in the world of luxury hospitality, we&rsquo;d love to hear from you! Send your resume and a compelling cover letter detailing why you&rsquo;re the perfect fit.</div>

Head Concierge

Raffles

<div>Company Description 
An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. 
Job Description 
PURPOSE OF POSITION
Oversees and directs all aspects of Concierge and Bell service operations, continually striving to deliver the highest quality of service to guests, whilst adhering to all legal rules, regulations, and guidelines of the hotel.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>Supervises and directs Concierge, Bell Desk activities and Bell Staff as well as Doormen, Valet Parking and airport transportation requirements</li><li>Responsible for sorting and distributing guests&rsquo; and administrative mail</li><li>Provides information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests</li><li>Recommends first and foremost the hotel&rsquo;s own Food and Beverage outlets before outside restaurants, with full knowledge of the outlets (e.g. cuisine, operating times, etc.)</li><li>Ensures the lobby is always kept in an orderly fashion and that ashtrays are kept clean</li><li>Coordinates the paging of guests in the lobby and Food &amp; Beverage outlets</li><li>Maintains the hotel information directory (function board) and ensures that the information is current and accurate at all times</li><li>Prepares efficient work and vacation schedule for Concierge, Doorman and Bell Services, taking into consideration project occupancy and forecasts and large group movements</li><li>Ensures that all Concierge, Doormen, Valet and Bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently</li><li>Handle problems associated with guests and liaise with department heads or executive management in the absence of the Director of Rooms</li><li>Works with Director of Rooms in preparing the department&rsquo;s budget; controls and monitors departmental costs on an ongoing basis to ensure performance against budget</li></ul>
Human Resources and Training<ul><li>Works with Front Office Manager/Director of Rooms and Human Resource Manager to ensure productive staff performance. Duties include:</li><li>Planning for future staffing needs and recruiting in line with company guidelines</li><li>Prepares and administers detailed induction program for new staff</li><li>Maintains a comprehensive, current and guest focused set of departmental standards and procedures and implements them through thorough on-the-job training</li><li>Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs</li><li>Conducts probation and formal performance appraisal discussions; coaches, counsels and disciplines staff, providing constructive feedback to enhance performance</li></ul>
Occupational Health and Safety Responsibilities<ul><li>Adheres to OH&amp;S policies and procedures and ensures direct reports do the same</li><li>Log security incidents and accidents in accordance with hotel requirements</li></ul> 
Qualifications 
PERSONAL ATTRIBUTES<ul><li>Good English language verbal communication skills</li><li>Strong leadership and teamwork skills</li><li>Solid interpersonal skills; able to ascertain and effectively address guest/employee needs</li><li>Ability to promote positive relations with hotel residents and patrons</li><li>Ability to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li><li>Ability to work with constant interruptions with a high degree of professionalism</li><li>Ability to prioritize and organize work assignments; delegate work</li><li>Ability to direct performance of staff and follow up with corrections where needed</li></ul>
QUALIFICATIONS<ul><li>Degree from School for Tourism &amp; Hotel Management</li><li>Clefs D&rsquo;or members</li></ul>
EXPERIENCE<ul><li>Minimum five years&rsquo; experience as a Concierge or in a related position</li></ul> 
Additional Information 
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates</div>

Chief Concierge

Banyan Tree

<div>Company Description 
Banyan Tree Dubai
Banyan Group is one of the world&rsquo;s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. 
The Group&rsquo;s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. 
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline. 
 
Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a &#64257;tness centre and 5 dining options. 
Job Description 
Role Overview
As Head Concierge, you will be the ambassador of the Banyan Tree experience &mdash; a trusted host and curator of unforgettable journeys for our guests. You&rsquo;ll lead a dynamic team to deliver exceptional, intuitive service that reflects our brand&rsquo;s warmth, sophistication, and genuine care.
Key Responsibilities<ul><li>
Lead and inspire the Concierge team to deliver seamless, anticipatory service for all guest requests, from bespoke experiences to everyday comforts.</li><li>
Serve as the primary point of contact for VIP guests and repeat visitors, ensuring every interaction reflects Banyan Tree&rsquo;s signature touch.</li><li>
Build and maintain strong relationships with local partners, attractions, and service providers to craft memorable experiences for guests.</li><li>
Manage daily operations of the Concierge Desk, including transport arrangements, restaurant reservations, excursions, and guest logistics.</li><li>
Collaborate closely with Front Office, Guest Relations, and F&amp;B teams to ensure a cohesive and personalised guest journey.</li><li>
Maintain detailed knowledge of Dubai&rsquo;s offerings &mdash; cultural events, fine dining, shopping, wellness, and hidden gems &mdash; to provide genuine recommendations.</li><li>
Oversee team training, performance, and development, ensuring adherence to service standards and brand values.</li><li>
Handle guest feedback with empathy and efficiency, turning opportunities into lasting loyalty.</li><li>
Ensure compliance with safety, security, and operational policies.</li></ul> 
Qualifications<ul><li> 
Minimum of 5 years&rsquo; experience as a Head Concierge or Guest Services role within a luxury hotel or resort environment.</li><li>
Member of Les Clefs d&rsquo;Or preferred (or strong eligibility).</li><li>
In-depth knowledge of Dubai&rsquo;s lifestyle, culture, and attractions.</li><li>
Exceptional interpersonal and communication skills, with fluency in English; additional languages are an advantage.</li><li>
Proven leadership ability with a calm, polished, and guest-focused approach.</li><li>
A genuine passion for creating meaningful experiences and leading with heart.</li></ul> 
Additional Information 
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success</div>

RAFFLES

<div>Job Description</div> PURPOSE OF POSITION To provide accurate information concerning hotel facilities, venues and functions and to handle all guest inquiries. KEY ROLES &amp; RESPONSIBILITIES <ul> <li>Assist guests with all inquiries, both hotel and non-hotel related</li> <li>Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known</li> <li>Maintain good relationship with Airport Concierge</li> <li>Maintain good relationship with retailers and other service providers within the vicinity and ensure that information on their promotions are up to date</li> <li>Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events</li> <li>Maintain adequate supplies of forms and brochures and ensure they are presented in line with the hotel s operating standards</li> <li>Consult Log Book for information/requests left by outgoing shift</li> <li>Manage incoming guest mail, messages, facsimiles and special deliveries</li> <li>Manage all transportation requests</li> <li>Manage outgoing guest mail, courier services and parcel postage as requested by guests</li> <li>Maintain order and security of guest keys and other selected keys kept in Front Office, ensuring key issue policy is followed</li> <li>Receive telephone calls and take messages for guests who are out</li> <li>Conducts all of the above in accordance with the hotel s policy, while adhering to Raffles Behavioural Standards</li> </ul> <div>Qualifications</div> PERSONAL ATTRIBUTES <ul> <li>Good English language verbal communication skills </li> <li>Ability to work cohesively with co-workers and managers as part of a team</li> <li>Ability to be attentive to guest needs, remaining calm and courteous at all times</li> <li>Ability to promote positive relations with hotel residents and patrons</li> <li>Ability to exercise good judgment with difficult guests</li> <li>Understanding and ability to work in a multi-cultural environment</li> </ul> QUALIFICATIONS <ul> <li>Secondary/High School education</li> </ul> EXPERIENCE <ul> <li>Minimum two years experience as a Concierge or in a related position</li> </ul>

Concierge Agent

Hilton

LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests and extraordinary opportunities for our team members.At LXR Hotels &amp; Resorts, we believe the difference is in the details. As a Concierge, you will be the trusted advisor for our guests, curating personalized experiences and ensuring every stay is seamless, memorable, and uniquely tailored to their needs.What will I be doing?As Concierge, you will:Welcome guests with warmth and professionalism, becoming their key point of contact throughout their stay.Provide personalized recommendations on dining, entertainment, cultural attractions, and local experiences.Assist with reservations, ticketing, and transportation arrangements, ensuring accuracy and efficiency.Handle guest requests and inquiries promptly, exceeding expectations at every opportunity.Build strong relationships with local partners and vendors to secure exclusive services for guests.Maintain accurate knowledge of hotel services, facilities, and promotions.Coordinate with Front Office, Guest Relations, and other departments to deliver seamless luxury experiences.Handle VIP and special requests discreetly, ensuring guest privacy and satisfaction.Maintain an organized Concierge desk, ensuring all materials, brochures, and resources are up to date.Perform additional tasks as required to support the smooth operation of the Front Office team.What are we looking for?The ideal candidate will have:Previous experience as a Concierge or in a guest-facing role, ideally within luxury hospitality.Excellent communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).In-depth knowledge of Abu Dhabi s attractions, dining scene, and cultural highlights.Strong problem-solving abilities and the capacity to remain composed under pressure.A professional and polished appearance with genuine passion for service.Strong organizational skills with the ability to multitask effectively.

Concierge - LXR Eastern Mangroves

Explore 87+ Concierge in Dubai this November. Find roles across top companies and apply now to boost your career.

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Concierge - LXR Eastern Mangroves