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consultant, qa/qc

customer experience consultation & pre-sales supervisor Jobs in Cairo Jobs In Cairo

customer experience consultation & pre-sales supervisor

customer service consultant Jobs in Cairo Jobs In Cairo

customer service consultant

consultant

Strategic Gears

<div>
 Strategic Gears is one of the largest local management consultancies in Saudi Arabia, and the market leader in providing multidisciplinary services for both the private and public sectors. The company offers consulting solutions in the areas of Strategy, Marketing, Operations &amp; Organizational Excellence, and Digital, to a range of clients in both the public and private sectors. The company is heavily involved in the transformation era of Saudi Arabia, driven by the Vision 2030 initiative, in engagement with various government organizations and the Vision Realization Programs as well as the private sector. Strategic Gears has delivered projects in more than 17 sectors for the most well-known entities in the public sector including ministries, regulatory authorities, and the Saudi Stock Exchange, as well major private sector entities in the Kingdom. Today, Strategic Gears has offices in Riyadh and Jeddah in Saudi Arabia, as well as an office in Cairo and in London. The company is currently expanding its operations in Cairo and is hiring to support this growth.
 
 
 Strategic Gears is looking for a Consultant to join the team in Egypt. Ideally, you will have consulting experience gained through previous work experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 3 - 4.5 years of experience in consulting, FMCG, or any relevant industry.
 </li>
 <li>
 Experience in Project Management, Policy &amp; Procedure Development, Strategy Development, or Organizational Excellence
 </li>
 <li>
 Fluent in both Arabic and English (orally and written)
 
 
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Research, Gather &amp; Document Data using several methods to conduct research activities
 </li>
 <li>
 Identify issues, formulate, and test hypotheses
 </li>
 <li>
 Organize &amp; analyze data and translate it into meaningful insights
 </li>
 <li>
 Develop presentations on findings and insights
 </li>
 <li>
 Present results to team members and clients
 </li>
 <li>
 Conduct &amp; document meetings, and interviews with clients
 </li>
 <li>
 Contribute to the creation of deliverables
 </li>
 <li>
 Lead the day-to-day execution of a client project and assist in practice and solution development. Contribute to the creation of deliverables
 </li>
 <li>
 Manage client relationships on projects and ensure positive impact and sustainable results
 </li>
 <li>
 Assess the depth required, and translate the analysis into useful findings and quality to assure the results
 </li>
 <li>
 Take ownership of the overall project and delivery as per commitments to the client
 
 
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Effective time management skills and the ability to multitask
 </li>
 <li>
 Excellent document development through MS Office
 </li>
 <li>
 Strong teamwork and relationship-building abilities
 </li>
 <li>
 &ldquo;Roll up your sleeves&rdquo; attitude
 </li>
 <li>
 Creative and Curious approaches
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Strong client and vendor management skills
 
 
 
 
 </li>
 </ul>
</div>

Consultant

Taskeen

<div>
 
 As a Property Consultant at Taskeen, you will be responsible for providing expert guidance to clients in buying and selling properties. Your primary focus will be on cultivating relationships with high-net-worth individuals and delivering tailored solutions to meet their unique real estate needs. You will leverage your market knowledge, negotiation skills, and professionalism to drive successful transactions and exceed client expectations.
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Proven track record of success in real estate sales or related field
 </li>
 <li>
 Strong understanding of the local real estate market and industry trends
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills
 </li>
 <li>
 Ability to work independently and thrive in a fast-paced, competitive environment
 </li>
 <li>
 High degree of professionalism, integrity, and commitment to client satisfaction
 </li>
 <li>
 Bachelor's degree in business, marketing, or a related field (preferred)
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications:
 
 
 <ul>
 <li>
 1-2 years of experience in real estate sales
 </li>
 <li>
 Demonstrated ability to build and maintain a network of affluent clientele
 </li>
 <li>
 Proven track record of achieving and exceeding sales targets
 </li>
 <li>
 Proficiency in MS Office, CRM, and real estate software applications.
 </li>
 <li>
 Fluency in English and Arabic (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Locations:
 
 
 
 New Cairo and Sheikh Zayed
 
</div>

Sales Consultant

Cornerstone Development

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 
 We are seeking a Property Consultant to support direct and indirect sales activities, follow up on client and broker leads, and assist in closing property sales. The role focuses on client engagement, lead follow-up, and coordination with internal teams to ensure a smooth sales process and positive customer experience. career@cornerstonedv.com
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 
 <li>
 
 Follow up on leads received from marketing campaigns and brokers.
 
 </li>
 
 <li>
 
 Communicate with clients via calls, WhatsApp, and in-person meetings.
 
 </li>
 
 <li>
 
 Support broker relationships and assist in project presentations when needed.
 
 </li>
 
 <li>
 
 Conduct client meetings and property presentations.
 
 </li>
 
 <li>
 
 Update CRM with client interactions and sales activities.
 
 </li>
 
 <li>
 
 Support sales closure processes, offers, and reservations.
 
 </li>
 
 <li>
 
 Coordinate with internal teams (Sales Operations, Finance, Marketing).
 
 </li>
 
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 
 <li>
 
 Bachelor degree from business administration or any other related field.
 
 </li>
 
 <li>
 
 2 to 3 years of experience in real estate sales or a similar client-facing role.
 
 </li>
 
 <li>
 
 Strong communication and negotiation skills.
 
 </li>
 
 <li>
 
 Ability to handle multiple leads and follow-ups.
 
 </li>
 
 <li>
 
 Results-oriented with strong customer service skills.
 
 </li>
 
 <li>
 
 career@cornerstonedv.com
 
 </li>
 </ul>
</div>

Property Consultant

NES Fircroft

<div>
 
 
 Senior Recruitment Consultant
 
 
 
 
 
 
 Role Specific Functional Competencies
 
 
 
 
 
 
 Sector Knowledge
 
 
 
 
 
 &middot; Evidence of expert knowledge within a particular recruitment discipline and sector through gaining and sharing of information with internal/external customers, contractors/candidates and clients.
 
 
 &middot; Strong understanding of technical terms and acronyms, able to discuss technical requirements with clients and contractors
 
 
 &middot; Attend relevant industry/sector networking events to feedback value added information to grow business and enhance knowledge
 
 
 &middot; Uses and helps to develop marketing material to promote NES offer
 
 
 
 Sourcing Candidates
 
 
 
 
 
 &middot; Evidence of identifying, registering and marketing best candidates available using external job board licenses, internal CV database, LinkedIn, professional bodies and any other modes to attract candidates.
 
 
 &middot; Demonstration of sourcing suitable candidates through referrals from other candidates and clients.
 
 
 &middot; Building credible relationships with candidates and clients, demonstrating knowledge of the sector and the market conditions that affect and influence roles and rates
 
 
 &middot; Proactivity to place candidates - Identify clients and market candidates accordingly.
 
 
 
 Recruitment Process
 
 
 
 
 
 &middot; Effective qualification of job role with evidence of sourcing and placing candidates.
 
 
 &middot; Successful mobilisation of individuals with smooth issuing of visa and logistic plans as appropriate
 
 
 &middot; Evidence in maximising opportunities for the company by cross selling departments and candidates sourced throughout the recruitment process.
 
 
 &middot; Demonstrate the highest standards in database usage, recruitment processes and procedures and general quality compliance
 
 
 &middot; Ensures 100% compliance for all new starters and promoter NPS scores from clients and candidates.
 
 
 
 Contractor Management
 
 
 
 
 
 &middot; Demonstrates management of diverse contractor base continually developing strong relationships to ensure we are the agency of choice.
 
 
 &middot; Adopting and driving through service improvements to assist with retaining of contractors to stay ahead of the competition and improve NPS scores.
 
 
 &middot; Sharing and implementing ideas relating to adhering to best practice, promotional marketing, industry information and incentives to keep contractor management initiatives fresh and relevant.
 
 
 &middot; Evidence of strong retention rates within discipline area.
 
 
 &middot; Evidence of managing difficult contractors, devising solutions to issues and escalating internally where necessary.
 
 
 
 Business Development
 
 
 
 
 
 &middot; Evidence of having a successful track-record in conversion of accounts from prospecting stage to full trading, with an emphasis on high margin and generally favourable terms.
 
 
 &middot; Researches and acquires prospective client information using a variety of sources; LinkedIn; candidates leads; work referees; organisation charts; EIC data stream or any other available market information such as media or press releases to track investments.
 
 
 &middot; Evidence of defining and executing a BD strategy for the desk, contacting and building relationships with decision makers via client meetings and regular telephone communication.
 
 
 &middot; Support the Operations Manager in promoting and leading business development within the office.
 
 
 &middot; Presenting to the client to demonstrate to the client knowledge of their market, sector and needs and potential solutions.
 
 
 &middot; Working directly with the bids and tenders team to ensure the development and production of the required information and documentation.
 
 
 &middot; In-depth understanding of contractual and commercial terms with knowledge of what is acceptable to NES Global Talent with an ability to negotiate contracts with clients at a senior level.
 
 
 
 Account Management
 
 
 
 
 
 &middot; Management of key client relationships where required on designated accounts, ensuring client and contractor issues are addressed to identify opportunities, improvements and growth on accounts.
 
 
 
 Team Management
 
 
 
 
 
 &middot; Provide training/coaching to recruitment and/or support staff. The MC coaches each member of the team
 
 
 &middot; Directs the team&rsquo;s activities to achieve the KPIs and addresses any performance challenges and guides the team or individual to overcome challenges.
 
 
 &middot; Uses and maintains management reports to record team&amp;#39;s performance.
 
 
 &middot; Performs monthly reviews with team to discuss performance against targets, development plans, behaviour and progress against objectives.
 
 
 &middot; Able to motivate, engage and improve team&rsquo;s effectiveness by tailoring management approach in accordance with the seniority, character and competency of the consultants.
 
 
 &middot; Monitor process and compliance requirements within the team, including adherence to Bullhorn, pay rolling, invoicing, GP recording and bonus documentation. Advise and train as necessary.
 
 
 &middot; Provide support, guidance and expertise to the team across all of the required business development and recruitment activities, overseeing the performance, compliance and effectiveness of each member of the team
 
 
 &middot; Supervises and leads the team to the deliver the KPIs and desk plans set from the budgeting process and reforecasting.
 
 
 &middot; Assist Recruitment Manager and Operations Manager in placement and BD target achievement by monitoring team performance, reporting accordingly and driving business development opportunities to realise growth within the Operation.
 
 
 &middot; Assist in the recruitment of new staff as appropriate.
 
 
 
 
 
 Managing Consultant
 
 
 
 
 Budgeting/Financial Management
 
 
 
 
 
 &middot; Have an active input into the budgeting process for own desk and responsibility for its delivery.
 
 
 &middot; Communicate any changes in terms that positively or negatively affect the P&amp;L to ensure financial changes are captured in Management reporting.
 
 
 &middot; Keep all systems and records up to date to ensure budgeting reports are accurate.
 
 
 
 
 
 Business Planning and Projects
 
 
 
 
 
 &middot; Demonstrate ability to review own discipline to identify how improvements can be made, suggest changes, additions of staff, growth options, new investment, training requirements to manage effectively your own discipline to ensure we maximise discipline opportunities at all times.
 
 
 &middot; Ability to present and articulate ideas to colleagues and management teams with appropriate support materials.
 
 
 
 Commercial
 
 
 
 
 
 &middot; Demonstrates strong understanding of the financial target requirements of personal billing delivery required to deliver against the P&amp;L.
 
 
 &middot; Understands and can appropriately discuss NES Global Talent&rsquo;s main contractual terms and conditions internally and externally.
 
 
 &middot; Understands and is compliant to the Statement of Management Authorisation (SOMA) including the commercial contract margins and or permanent placement fees to be charged.
 
 
 &middot; Evidence of detailed knowledge of payroll and invoicing procedures; knowledge of credit control and debt control issues that may arise.
 
 
 &middot; Demonstration of negotiating terms and conditions with the client, including liaising with internal and external Commercial and Legal teams and Finance and Credit control departments to have the terms agreed within SOMA or appropriate approval provided and all internal checks (credit/compliance etc.) completed before a candidate is placed with a client.
 
 
 
</div>

Recruitment Consultant

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
 
 
 <ul>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty
 </li>
 <li>
 Address customers' queries about products, prices, availability, product uses, and services
 </li>
 <li>
 Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
 </li>
 <li>
 Advise customers on product ranges best suited to their needs
 </li>
 <li>
 Demonstrate usage and benefits of various brands and products
 </li>
 <li>
 Generate sales, while achieving line and sales targets, using make up knowledge
 </li>
 <li>
 Sell-out target tracking at store level
 </li>
 <li>
 Generate daily sales reports
 </li>
 <li>
 Participate in achieving incentives
 </li>
 <li>
 Track post-launch sales at store level
 </li>
 <li>
 Ensure merchandising levels in the store are met as per the brand guidelines
 </li>
 <li>
 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
 </li>
 <li>
 Report stock shortages using the stock order form
 </li>
 <li>
 Ensure stock receipt as per set procedures
 
 
 </li>
 </ul>
 
 
 What you'll need to
 
 
 succeed
 
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in the beauty industry
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Dior - Beauty Consultant

Datamatics Technologies

<div>
 Job Title: Senior JIRA ConsultantRole Purpose
 
 The Senior JIRA Consultant is responsible for leading the design, customization, and optimization of Atlassian JIRA solutions across the enterprise. This role acts as a subject-matter expert, providing architectural guidance, advanced configuration, and governance for JIRA platforms supporting Agile, DevOps, and ITSM delivery models. The consultant works closely with senior stakeholders, delivery teams, and platform owners to ensure scalable, secure, and high-performance JIRA implementations.
 
 
 Key Responsibilities
 <ul>
 <li>
 
 Lead end-to-end JIRA solution design and implementation for complex enterprise programs
 
 </li>
 <li>
 
 Define and govern JIRA configuration standards, best practices, and operating models
 
 </li>
 <li>
 
 Architect and implement advanced workflows, automations, and permission models
 
 </li>
 <li>
 
 Lead JIRA integrations with CI/CD, DevOps, ITSM, and enterprise systems
 
 </li>
 <li>
 
 Provide expert-level JQL, reporting, and dashboard design for executive and delivery KPIs
 
 </li>
 <li>
 
 Oversee JIRA Cloud and/or Data Center migrations, upgrades, and performance tuning
 
 </li>
 <li>
 
 Act as escalation point for complex L3 issues and root cause analysis
 
 </li>
 <li>
 
 Mentor junior consultants and administrators
 
 </li>
 <li>
 
 Collaborate with Agile Coaches, DevOps teams, and PMOs to align tooling with delivery frameworks (Scrum, Kanban, SAFe)
 
 </li>
 <li>
 
 Ensure platform security, audit readiness, and compliance with enterprise policies
 
 </li>
 <li>
 
 Produce solution documentation, governance artifacts, and knowledge transfer materials
 
 </li>
 <li>
 
 Engage with business and IT leadership to shape roadmap and continuous improvement initiatives
 
 
 </li>
 </ul>
 Required Skills &amp; Experience
 <ul>
 <li>
 
 7&ndash;10+ years of experience working with Atlassian JIRA in enterprise environments
 
 </li>
 <li>
 
 Deep expertise in JIRA configuration, administration, and advanced customization
 
 </li>
 <li>
 
 Strong hands-on experience with JQL, Automation for JIRA, and scripting
 
 </li>
 <li>
 
 Expertise with ScriptRunner (Groovy) or Atlassian Forge / REST APIs
 
 </li>
 <li>
 
 Proven experience integrating JIRA with CI/CD tools (Jenkins, GitHub, GitLab, Azure DevOps)
 
 </li>
 <li>
 
 Strong understanding of Agile, SAFe, DevOps, and ITSM frameworks
 
 </li>
 <li>
 
 Experience leading JIRA Cloud and/or Data Center implementations
 
 </li>
 <li>
 
 Excellent stakeholder management, communication, and documentation skills
 
 
 </li>
 </ul>
 Technical Skills
 <ul>
 <li>
 
 Atlassian JIRA (Cloud &amp; Data Center)
 
 </li>
 <li>
 
 JIRA Service Management, Confluence
 
 </li>
 <li>
 
 ScriptRunner, REST APIs, Forge
 
 </li>
 <li>
 
 JQL, advanced automation rules
 
 </li>
 <li>
 
 CI/CD and DevOps toolchains
 
 </li>
 <li>
 
 Reporting, dashboards, and analytics
 
 
 </li>
 </ul>
 Qualifications &amp; Certifications
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field
 
 </li>
 <li>
 
 Atlassian certifications (ACP-100, ACP-120, ACP-620, or equivalent) strongly preferred
 
 </li>
 <li>
 
 SAFe or Agile certifications are a plus
 
 
 </li>
 </ul>
 Nice to Have
 <ul>
 <li>
 
 Experience in BFSI or other regulated industries
 
 </li>
 <li>
 
 Experience with security, audit, and compliance-driven implementations
 
 </li>
 <li>
 
 Experience defining enterprise tooling governance models
 
 </li>
 <li>
 
 Exposure to large-scale transformation programs
 
 </li>
 </ul>
</div>

Senior JIRA Consultant

Abou Ghaly Motors

<div>
 
 As a Sales Consultant for Subaru, you will play a key role in promoting the brand's vehicles, identifying and addressing customer needs, and driving sales performance. You will be responsible for building lasting relationships with potential and existing clients, negotiating deals, and contributing to the overall success of the showroom by meeting and exceeding sales targets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and maintain a strong network to generate new sales leads and referrals.
 </li>
 <li>
 Engage with existing and previous customers to introduce new models, services, and product enhancements.
 </li>
 <li>
 Conduct vehicle demonstrations tailored to customer needs and preferences, ensuring a consultative sales approach.
 </li>
 <li>
 Achieve monthly and annual sales targets within the agreed timeframes.
 </li>
 <li>
 Match vehicle features and specifications with customer requirements to propose the most suitable options.
 </li>
 <li>
 Provide accurate information regarding pricing, financing, and vehicle specifications&mdash;including knowledge of competing brands.
 </li>
 <li>
 Follow a structured daily sales process to ensure a consistent and professional customer experience.
 </li>
 <li>
 Prepare and present quotations, negotiate terms and close sales deals effectively.
 </li>
 <li>
 Draft and finalize contracts, ensuring all documentation is complete and accurate.
 </li>
 <li>
 Maintain detailed records of sales activities, customer interactions, feedback, and lost business opportunities.
 </li>
 <li>
 Report customer trends, needs, challenges, and competitor activity to management.
 </li>
 <li>
 Represent Subaru at showroom events, trade shows, and brand activations.
 </li>
 <li>
 Uphold high standards of customer service and professionalism to build long-term client relationships.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field.
 </li>
 <li>
 1&ndash;3 years of sales experience, preferably within the automotive industry.
 </li>
 <li>
 Proven ability to meet and exceed sales targets.
 </li>
 <li>
 Strong knowledge of the automotive market and industry trends.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Customer-focused with strong relationship-building capabilities.
 </li>
 <li>
 Self-motivated, goal-oriented, and receptive to feedback.
 </li>
 </ul>
 
 
</div>

Sales Consultant - Subaru

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