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consulting

<div>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. 
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. 
 
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express 
Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist! 
Overall Role Purpose
Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization &amp; cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company&rsquo;s strategic plan and business imperatives through differentiation by Customer Service.
Your Tasks:
Process Development, Standardization &amp; Continuous Improvement<ul><li>
Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</li><li>
Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</li><li>
Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders
</li><li>Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</li><li>
Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</li></ul>
Program &amp; Project Management<ul><li>
Lead and manage the end-to-end delivery of regional Customer Service programs and projects</li><li>
Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</li><li>
Act as the Customer Service lead for cross-functional projects
</li></ul>Stakeholders Management &amp; Governance<ul><li>
Act as the focal point and catalyst for Customer Service across MENA</li><li>
Ensure alignment and collaboration cross-functionally and between stakeholders</li><li>
Represent regional priorities and requirements in global forums</li><li>
Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</li><li>
Drive cost efficiency and productivity optimization initiatives across MENA</li><li>
Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</li></ul>
Customer Experience &amp; Service Excellence<ul><li>
Drive customer satisfaction by embedding best-in-class service standards</li><li>
Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</li><li>
Ensure adherence to Customer Service processes and CoE standards across countries</li><li>
Act as escalation point for complex customer issues and critical shipment-related incidents</li></ul>
Vendor &amp; Consulting Management<ul><li>
Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</li><li>
Ensure effective communication, transparency on progress, and risk management</li><li>
Oversee quality and impact of deliverables to support transformation objectives</li></ul>
Talent Development &amp; Engagement<ul><li>
Support the development of Customer Service-learning curricula and capability-building initiatives</li><li>
Deliver and contribute to training programs, including CIS and other development initiatives</li><li>
Build organizational capability in process excellence, analytics, and customer-centric practices</li><li>
Support attraction, development, and retention of top Customer Service talents</li></ul>
Customer Service Operations Support<ul><li>
Support countries in maintaining adherence to Customer Service processes and operational standards</li><li>
Identify operational gaps and drive improvement actions</li><li>
Promote a high-performance culture focused on continuous improvement and customer excellence</li><li>
Contribute to the effectiveness of day-to-day Customer Service operations when required</li></ul>
Growth Enablement<ul><li>
Identify and promote opportunities for revenue generation through Customer Service channels</li><li>
Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</li></ul>
Additional support<ul><li>
Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</li><li>
Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</li><li>
Support customers service sub-functions Performance Excellence, Tools &amp; Tech when needed.</li></ul> 
Your Profile:<ul><li>
University degree. MBA is a plus</li><li>
Excellent Communication skills</li><li>
Proficiency in data analysis and visualization tools (PowerBI..etc)</li><li>
Strong collaboration and teamwork skills</li><li>
Excellent Software skills (Microsoft and AI tools
</li><li>Knowledge/Experience in Business Process Model, Project Management is a plus</li><li>
Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</li></ul>
Our Offer:<ul><li> Strong career support in an international environment.</li><li> Great culture and colleagues.</li><li> Multifarious benefit programm.</li></ul>
Do you see a personal challenge in these versatile and responsible tasks? Then apply now! 
We look forward to receiving your application!</div>

Senior Manager Process, Development & Programs, Customer Service, MENA

Deeko Bahrain WLL

Roles and Responsibilities:Institute Corporate Governance practices at Group Level.To provide independent and consulting activity designed to add value and improve organization's operations.To help the organization accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effective governance processes.To ensure reliability and accuracy of the audit processes, to report the compliance to all policies and procedures including delegation of authority, periodic reporting of misappropriation and/or misuse of funds and assets, i.e. any fraudulent risk/activities whether at group, subsidiary or associate level.Perform regular verifications of system process and other required documents to ensure approved procedures are followed and adhere Management to determine where to focus based on the internal audit efforts.Develop an annual audit plan to cover all activities of the Group holding company and all its Subsidiary and Associate Companies.Submit reports to Managing Director on the system weaknesses and corrective measures.Qualifications:MaleBachelor's Degree in Commerce/Finance/Auditing from reputed UniversityMinimum of 1-2 years audit experience or Fresh Graduate is also welcome to applyInternal audit experience in Manufacturing organization (added advantage)Communication skills included report writing and presentationAbility to identify systems/controlsSound Knowledge in factory efficiency and performance measuresCertification of IT competency (added advantage)Work Timing: Saturdays until Wednesday 8am-5pm and Thursdays is 8am-1:30pmJob Type: Full-timeExperience:<ul><li>Internal Auditor: 3 years (Preferred)</li><li>Manufacturing company: 3 years (Preferred)</li></ul>Work Location: In person

Internal Auditor

Hire Fellows

<div>We are looking for a proactive and analytical Project Manager to support the performance and growth of a leading destination in Bahrain.
In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement. You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.
Main Responsibilities<ul><li>
Analyze visitor, membership, and revenue data to identify trends and opportunities.</li><li>
Monitor customer behavior, including patterns, and spending habits.</li><li>
Prepare reports and dashboards to track business performance and key metrics.</li><li>
Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.</li><li>
Support the implementation and tracking of business improvement initiatives.</li><li>
Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.</li><li>
Evaluate the effectiveness of promotions, events, and new initiatives.</li><li>
Conduct market research and benchmark industry trends and best practices.</li><li>
Provide ad-hoc analysis and operational support to management.</li></ul> 

Requirements 
<ul><li>
2&ndash;5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.</li></ul><ul><li>
Strong analytical and problem-solving skills.</li><li>
Advanced proficiency in Microsoft Excel or Google Sheets.</li><li>
Ability to interpret data and translate insights into practical recommendations.</li><li>
Strong organizational and project coordination skills.</li><li>
Excellent communication and stakeholder management abilities.</li><li>
Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.</li><li>
Experience in hospitality, leisure, retail, or customer-facing industries is a plus.</li><li>
Based in Bahrain.</li></ul></div>

Project Manager

Alzayani Investments

<div>
 
 
 Job Overview
 
 
 We are looking for a dedicated professional to manage and optimise our SAP systems, ensuring they effectively support our diverse business operations. This is a FULL_TIME position based in Manama, Bahrain. The ideal candidate will play a crucial role in analysing, designing, and implementing SAP-based solutions to enhance our business processes and drive efficiency across the organisation.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Business Analysis:&nbsp;Gather requirements, analyze processes, identify gaps, and propose SAP-based solutions for sales and service and other functional modules.
 </li>
 <li>
 Configuration &amp; Design:&nbsp;Configure SAP SD/CS modules (e.g., sales orders, contracts, pricing, billing, service notifications, repair orders, pricing conditions).
 </li>
 <li>
 Implementation:&nbsp;Lead or participate in full lifecycle implementations, including design, build, test, and go-live.
 </li>
 <li>
 Integration:&nbsp;Ensure seamless integration with other SAP modules (MM, FI, PS) and external systems.
 </li>
 <li>
 Support &amp; Troubleshooting:&nbsp;Provide expert support, resolve incidents, and manage post-go-live issues.
 </li>
 <li>
 Documentation:&nbsp;Create functional specifications, test cases, and user manuals.
 </li>
 <li>
 Training &amp; Communication:&nbsp;Train end-users, communicate with stakeholders, and lead workshops.
 </li>
 <li>
 Upgrades and Migration:&nbsp;Assisting in system upgrades, applying&nbsp;SAP&nbsp;Notes, and supporting data migration projects.
 </li>
 <li>
 System Integration: Integrate&nbsp;SAP&nbsp;systems with non-SAP&nbsp;applications and cloud services to support end-to-end business processes.
 </li>
 <li>
 Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.
 </li>
 <li>
 Demonstrate and apply a thorough understanding of complex SAP systems. Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations.
 </li>
 <li>
 Collaborate with other members of the IT team to deliver the SAP requirements and develop work program timelines, risk assessments, design documents, and other planning documents. Provide guidance and expertise to team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues with regards to SAP systems.
 </li>
 <li>
 Ability to conduct risk assessment and audits around SAP and support various SAP internal projects.
 </li>
 <li>
 Deliver facts, analyses and recommendations in an accurate, clear and concise manner.
 </li>
 <li>
 Handle multiple technically complex projects or engagements simultaneously
 </li>
 <li>
 Foster relationships with all divisions at appropriate levels.
 </li>
 <li>
 Drive high-quality work products within expected timeframes and on budget.
 
 &nbsp;
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proven 5-7 years of relevant experience in&nbsp;SAP Consulting, with a focus on SAP SD&amp; Service module.
 </li>
 <li>
 Bachelor's degree in Computer Science, Network Engineering or Computer engineering, information technology or engineering in any other related field.
 </li>
 <li>
 Excellent verbal and written communication skills to convey technical information to non-technical stakeholders.
 </li>
 <li>
 Excellent analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
 </li>
 <li>
 Ability to manage multiple priorities and work effectively both independently and as part of a team.
 </li>
 <li>
 Relevant SAP certifications are highly desirable.
 
 
 </li>
 </ul>
</div>

SAP Consultant

Qureos

Job Overview We are looking for a dedicated professional to manage and optimise our SAP systems, ensuring they effectively support our diverse business operations. This is a FULL_TIME position based in Manama, Bahrain. The ideal candidate will play a crucial role in analysing, designing, and implementing SAP-based solutions to enhance our business processes and drive efficiency across the organisation. ResponsibilitiesBusiness Analysis: Gather requirements, analyze processes, identify gaps, and propose SAP-based solutions for sales and service and other functional modules.Configuration &amp; Design: Configure SAP SD/CS modules (e.g., sales orders, contracts, pricing, billing, service notifications, repair orders, pricing conditions).Implementation: Lead or participate in full lifecycle implementations, including design, build, test, and go-live.Integration: Ensure seamless integration with other SAP modules (MM, FI, PS) and external systems.Support &amp; Troubleshooting: Provide expert support, resolve incidents, and manage post-go-live issues.Documentation: Create functional specifications, test cases, and user manuals.Training &amp; Communication: Train end-users, communicate with stakeholders, and lead workshops.Upgrades and Migration: Assisting in system upgrades, applying SAP Notes, and supporting data migration projects.System Integration: Integrate SAP systems with non-SAP applications and cloud services to support end-to-end business processes.Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.Demonstrate and apply a thorough understanding of complex SAP systems. Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations.Collaborate with other members of the IT team to deliver the SAP requirements and develop work program timelines, risk assessments, design documents, and other planning documents. Provide guidance and expertise to team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues with regards to SAP systems.Ability to conduct risk assessment and audits around SAP and support various SAP internal projects.Deliver facts, analyses and recommendations in an accurate, clear and concise manner.Handle multiple technically complex projects or engagements simultaneouslyFoster relationships with all divisions at appropriate levels.Drive high-quality work products within expected timeframes and on budget.  QualificationsProven 5-7 years of relevant experience in SAP Consulting, with a focus on SAP SD&amp; Service module.Bachelor's degree in Computer Science, Network Engineering or Computer engineering, information technology or engineering in any other related field.Excellent verbal and written communication skills to convey technical information to non-technical stakeholders.Excellent analytical and problem-solving skills, with the ability to translate business needs into technical solutions.Ability to manage multiple priorities and work effectively both independently and as part of a team.Relevant SAP certifications are highly desirable.

Marsh Risk

<div>
 
 Graduate Development Program - Bahraini Nationals Only | Hiring now for program starting September 2026
 
 
 
 
 About The Program
 
 
 
 <ul>
 <li>
 Embark on a journey of growth as you undergo an intensive 24 months structured learning curriculum (starting in September 2026)
 </li>
 <li>
 An opportunity to gain a regional exposure and best practices within the areas of risk, strategy and people.
 </li>
 <li>
 You will be part of a reputable and recognized brand in the professional services industry working with and learning from industry leading experts in the field
 </li>
 <li>
 Unprecedented opportunity to meaningfully impact our clients and make a difference across the world and industries
 
 
 </li>
 </ul>
 
 What do we value?
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Final‑year students or recent graduates.
 </li>
 <li>
 Right to work in Bahrain.
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Outstanding verbal and written communication (Arabic native speaker with a strong command of English).
 </li>
 <li>
 Exceptional interpersonal skills and the ability to build relationships and work effectively in teams.
 </li>
 <li>
 High priority on communication skills, resilience, emotional intelligence and self‑learning ability.
 </li>
 <li>
 Strong business acumen, commercial awareness and results orientation.
 </li>
 <li>
 Problem solving, negotiation capability and logical sales/commercial thinking.
 </li>
 <li>
 Adaptability, learning agility and a proactive mindset.
 </li>
 <li>
 Good technical skills in Microsoft Excel and PowerPoint.
 
 
 </li>
 </ul>
 What makes you stand out? Qualifications and/or experience in one of the following areas:
 
 
 <ul>
 <li>
 Business Management, Sales/Marketing, Communication / Public Relations
 </li>
 <li>
 Accounting, Economics, Finance
 </li>
 <li>
 Insurance and Risk Management
 </li>
 <li>
 Human Resource Management
 </li>
 <li>
 Management
 </li>
 <li>
 Law
 </li>
 <li>
 Engineering (all specializations)
 </li>
 <li>
 Candidates who are recent graduates or final-year students with limited work experience (internships or entry-level customer service / sales experience welcome).
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 An unrivalled, foundational start to your career with a global leader in insurance broking and risk management.
 </li>
 <li>
 Join a large graduate cohort &mdash; collaborate, learn and build a regional network across offices.
 </li>
 <li>
 Strong employer brand and a performance‑driven environment.
 </li>
 <li>
 Access to Employee Resource Groups, volunteering and mentoring opportunities.
 </li>
 <li>
 Competitive salary and benefits package, plus annual leave and other standard company benefits.
 
 
 </li>
 </ul>
 
 Please apply with your CV in English.
 
 
 
 Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
 
 
 Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
 
 
 Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.
 
 
 
 R_351967
 
</div>

Graduate Development Program - Bahrain | Hiring now for program starting September 2026

navigatemigrate

Job Description:Job post summaryDate posted: May 20, 2026Job description:Exciting Opportunity: Immigration Consultant &ndash; Join Our Dynamic Team!EXPERIENCED IMMIGRATION CONSULTANTS PREFERRED Are you a seasoned professional with a passion for sales and client relationships? Do you have a knack for providing expert advice on immigration options for Canada, Australia, the UK, or Europe? We want you to be a part of our team!As an Immigration Consultant, you will play a pivotal role in helping clients navigate their migration journey while selling services for Permanent Residency and Work Permits to some of the world&rsquo;s most sought-after destinations. Your expertise will empower individuals and families to make informed decisions, ensuring they move forward confidently with their dreams of a better future.Key Responsibilities:<ul><li>Engage and Educate: Manage inbound leads through phone, email, and social media, providing clear and accurate information on visa/immigration services for top global destinations.</li><li>Client-Centric Approach: Use pre-set templates and personalize communication to address each client's unique needs and immigration goals.</li><li>Expert Guidance: Advise on available immigration programs and policies, helping clients understand their options and make educated decisions about their future.</li><li>Relationship Building: Build long-lasting relationships with clients by offering ongoing advice, maintaining communication, and ensuring satisfaction throughout the immigration process.</li><li>Close Deals: Convert leads into clients, close contracts, and meet financial targets while maintaining high levels of professionalism.</li><li>Confidentiality and Accuracy: Handle sensitive immigration documents and client case information with confidentiality, adhering to deadlines and client agreements.</li><li>Multitasking Mastery: Manage multiple priorities, phone calls, and case processing effectively in a fast-paced environment.</li></ul>What We&rsquo;re Looking For:<ul><li>Sales Experience: Prior experience in sales, negotiation, or consulting is a must. A proven track record of converting leads into successful contracts.</li><li>Strong Communication Skills: You should be able to convey complex immigration information in a clear, concise, and friendly manner&mdash;both over the phone and in person.</li><li>Team Player: You thrive in a collaborative environment and enjoy working with others to achieve team and company goals.</li><li>Client-Focused: Ability to work under pressure while maintaining excellent customer relationships.</li><li>Target-Oriented: A driven individual who can meet and exceed targets.</li></ul>Why Join Us?<ul><li>Competitive Salary: BHD 250 - BHD 350</li><li>Exciting Challenges: Every day brings a new opportunity to make an impact and help people achieve their dreams.</li><li>Growth Potential: Grow with a company that values your contributions and supports your career development.</li></ul>Location: BahrainIf you are ready to take on a new challenge, expand your career, and make a difference in the lives of clients, we encourage you to apply now! Be a part of a forward-thinking, fast-paced team that is making global migration dreams a reality!Perks of the Job:<ul><li>Gain valuable experience in a growing industry.</li><li>Work in a supportive and dynamic team environment.</li><li>Opportunity to work with clients from across the globe.</li><li>Performance-based incentives.</li></ul>Apply Today and Start Making a Difference Tomorrow!Job Type: Full-timeWork Location: In personPay: BD250.000 - BD350.000 per monthWork Location: In person

Immigration Sales Counselor

Explore 12+ Consulting in Bahrain this July. Find roles across top companies and apply now to boost your career.

12 consulting jobs In Bahrain

Senior Manager Process, Development & Programs, Customer Service, MENA

Internal Auditor

Project Manager

SAP Consultant

SAP Consultant

Graduate Development Program - Bahrain | Hiring now for program starting September 2026

Immigration Sales Counselor