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Atlantis The Palm

<div>Agent, Call Center
 
(20295) 
A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. 
The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay. 
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.
About The Role
Are you passionate about engaging and helping multiple nationalities daily via call? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis, the Palm is looking for someone like you!
As Agent, Call Center, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. Moreover, you will have to maintain an efficient and effective flow of information with the guest and all internal departments and handle external as well as internal calls with Forbes standards in mind.
About You
An ideal candidate will have a minimum of two years&rsquo; experience in the same role or a customer service position where handled large volume. You will have a strong work ethics and desire to continuously learn and develop at our resort. An addition language such as Arabic, Chinese, Italian, Spanish, French or German is advantageous. 
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives. 
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Agent, Call Center

Al Riyady

An Aesthetic Clinic in Jumeirah 3 is looking for 2 Call Center Agent/Customer Service Representative.Candidate must have experience in Aesthetic/Dermatology clinic in UAE or home country.Only immediate joiner for nowSalary: 4000AED - 5000AED (Based on experience)6 days a weekComputer literatePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>From which country are you from?</li><li>What is your visa and notice period?</li><li>What is your expected salary?</li><li>Are you interested to work in Jumeirah 3 Dubai?</li><li>Do you have experience as a Call Center Agent/Customer Service in an Aesthetic or Dermatology clinic? If yes, which company?</li></ul>Work Location: In person

CALL CENTER AGENT/CUSTOMER SERVICE REPRESENTATIVE - AESTHETIC CLINIC IN JUMEIRAH 3

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Emirates is a global leader in the aviation industry, known for its exceptional customer service and cutting-edge technology. Based in Dubai, the airline operates a vast network of international flights, offering passengers unparalleled comfort and convenience. As part of the Emirates Group, the company is committed to delivering innovative solutions and creating memorable travel experiences. With a strong focus on customer satisfaction, Emirates integrates modern communication channels to enhance service delivery across all touchpoints. The airline continues to set industry standards in operational excellence, sustainability, and digital transformation, ensuring that it remains a top choice for travellers worldwide.
As a Resource Planning Coordinator, you will provide comprehensive support to the Global Connect Resource Planning Officers and Resource Planning Manager by collating and analysing information in order to produce timely reports and recommendations on changes in customer interaction arrival patterns, volume forecasts discrepancies and staff occupancy levels. Actively manage the day-to-day real time operational requests from our Global Contact Centre customers and proactively provide solutions and recommendations to ensure that revenue and service quality levels are achieved.
In this role, you will:
<ul><li>Coordinate with Contact Centre Teams across the network in order to prepare reports to investigate specific business areas and trends. Investigate spurious service level results, report on reasons for the result and provide recommendations to avoid in the future.
</li><li>Highlight trends on manpower related items such as staff adherence to schedule, occupancy, attendance, sickness, late, absence, overtime, lieu time, leave, and provide these to local Contact Centre Managers so that any issues may be addressed in a timely manner.
</li><li>Independently gather and present accurate data on the number and type of leavers across the contact centre network and based on the results recommend to the Resource Planning Officers which upskill trainings need to take place and which language speakers need to be recruited.
</li><li>Create and maintain agent skill profile records. Regularly audit the agent skill records to validate they are correct, ensuring calls are routed to the right skilled agents. Make and record changes to the profiles when request notifications are received.
</li><li>Maintain and audit agent sales and other performance metric targets within the system to ensure that the global contact centre agents are being correctly scored and evaluated in their individual performance
</li><li>Effectively manage real-time operations by supporting our contact centre customers and the Resource Planning Officers by dealing with all mailbox queries, MS teams message requests and diligently ensuring that break management is taken care off across all of our Contact Centres.
</li><li>During schedule build periods proactively support the Resource Planning Officers as directed to ensure that they are supported and that published deadlines are met.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<div><ul><li>4+ yrs resource planning experience preferably within a contact centre with experience working with Genesys Contact Centre software.
</li><li>Working knowledge of contact centre procedures and methodology.
</li><li>Strong analytical ability and diagnostic and problem-solving skills.
</li><li>Ability to communicate and negotiate effectively at all levels.
</li><li>PC based skills to operate Windows package such as Microsoft Word/ Excel/ E-mail.
</li><li>Advanced level Excel skills
</li><li>Advanced Power BI skills
</li><li>Genesys experience is essential
</li></ul></div>Emirates Group is an international organisation with employees from over 170 nationalities; we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</div>

Resource Planning Coordinator

GCB Agency Recruitment

<div>The Role
| Luxury Real Estate Sales Consultant / Estate Agent | Dubai | OTE &pound;120,000+ Uncapped | Hot Desk Opportunity |
Ambitious, sales-driven, and ready to take your career to Dubai?
We're recruiting for a Luxury Real Estate Sales Consultant to join one of Dubai's fastest-growing and most dynamic real estate agencies. Based in the heart of the city's luxury property market, this is an exciting opportunity to join a British-owned and led business with a proven track record of developing high-performing consultants.
Whether you're an experienced UK estate agent looking to relocate or a successful sales professional seeking a rewarding career in luxury real estate, this role offers exceptional earning potential, full training, and genuine opportunities for career progression.<div>
As a Luxury Real Estate Sales Consultant, you will: 
<ul><li>Generate and convert new business opportunities from an established client database</li><li>Carry out property valuations and provide expert market advice</li><li>Arrange and conduct viewings across Dubai's luxury property market</li><li>Negotiate offers between buyers and sellers through to successful completion</li><li>Build and maintain strong relationships with clients throughout the sales process</li><li>Follow up on viewings and manage your sales pipeline effectively</li><li>Work closely with internal marketing teams to promote property listings</li><li>Stay up to date with Dubai property market trends and regulations</li><li>Liaise with mortgage brokers, banks, surveyors, and other industry professionals to progress transactions</li><li>Consistently work towards ambitious sales targets in a high-performance environment</li></ul></div><div>
What's on Offer? 
<ul><li>Realistic on-target earnings of &pound;120,000+ with uncapped commission</li><li>Tax-free earnings in the UAE</li><li>Medical insurance</li><li>Monthly and annual performance incentives</li><li>Team bonuses</li><li>Luxury rewards, including restaurant vouchers and Rolex incentives</li><li>Full training and ongoing support</li><li>Hot desk with access to qualified opportunities</li><li>Clear career progression within a rapidly growing brokerage</li><li>Opportunity to work in one of the world's most lucrative luxury property markets</li></ul></div>
Requirements<ul><li>Proven sales experience with a strong track record of achieving targets</li><li>Estate agent or property sales experience is advantageous but not essential</li><li>Excellent written and verbal communication skills in English</li><li>Professional, confident, and well-presented</li><li>Strong networking and relationship-building abilities</li><li>Self-motivated, resilient, and target-driven</li><li>Comfortable generating new business and making outbound sales calls</li><li>Flexible approach to working hours to accommodate client appointments</li><li>Valid passport</li><li>Willingness to relocate to Dubai</li><li>Full driving licence (UK or international equivalent preferred)</li><li>Approximately &pound;15,000 available to support the relocation and visa process</li></ul>
About the company
Matching the right employee to the right job is crucial for business success. To do so requires experience and time, but unfortunately, busy companies and hard-working job seekers can often struggle with.
GCB Recruitment help bridge that gap, actively searching on your behalf to find and pair the most suitable job seekers with the correct job. As property and financial services industry leaders across the UK and overseas, we know the qualities required to flourish in these sectors.
We use a region and sector-specific approach unique to ourselves, meaning you'll have a single point of contact throughout the process, who understands exactly what you need. In fact, with the largest job and candidate pool in the market, we probably already have the right job seeker or role for you.</div>

Real Estate Consultant

<div>Agent, Restaurant Reservations
 
(20297) 
A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. 
The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay. 
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.
About The Role
Are you comfortable talking and engaging with guests over the telephone? Are you passionate about restaurants and the hospitality industry giving a unique guest experience? Are you able to multi-task without compromising quality? If you possess these skills, we have the perfect job for you at Atlantis Dubai. 
As an Agent, Room Reservations you should be a continuous source of information to help and assist all the guests in their needs, as well as replying to all incoming correspondence promptly. You will also assist in preparing reports and supporting the team, respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding Atlantis Dubai products or services. 
About You
It is essential that you have previous experience in either a call center, or alternatively, prior work history in the front office, guest relations, club lounge, hotel reservations, or similar environment. Impeccable personal presentation, patient when dealing with guests, maintain a positive attitude at all times, pay attention to details, and passionate about customer service. Computer literacy and Opera systems are imperative, and fluency in English is a must. Due to our guest&rsquo;s demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers. 
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives. 
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Agent, Restaurant Reservations

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Emirates is a global leader in the aviation industry, known for its exceptional customer service and cutting-edge technology. Based in Dubai, the airline operates a vast network of international flights, offering passengers unparalleled comfort and convenience. As part of the Emirates Group, the company is committed to delivering innovative solutions and creating memorable travel experiences. With a strong focus on customer satisfaction, Emirates integrates modern communication channels to enhance service delivery across all touchpoints. The airline continues to set industry standards in operational excellence, sustainability, and digital transformation, ensuring that it remains a top choice for travellers worldwide.
As a Resource Planning Officer you will ensure maximum network resource productivity and efficiency by use of resource planning in order to achieve targeted service levels. Maximise the value of the data held in the systems by analysing it, using innovative methods, requirements of management and extract insights using creative data mining approaches.
In this role, you will:
<div><ul><li>Work as part of team and follow established operating standard and procedures to meet requirements with high quality outputs and contribute to the division achieving its goals.
</li><li>Communicate regularly with Contact centre operations teams to identify report/schedule requirements and adherence issues and their impact on the business.
</li><li>Create a plan of action to maintain network and contact centre service levels.
</li><li>Have a thorough knowledge of Corporate Emergency Response policies and procedures to ensure immediate activation, when required, during an unforeseen event.
</li><li>Participate in a rotating remote support team for Global Connect to ensure 24x7 coverage across the network, in relation to technical and operational incidents.
</li><li>Develop weekly roster on agreed cycles ensuring schedules optimise available resources. Develop interaction forecasts, annual leave and training plans based on strategic direction established GCRPT for each contact centre ensuring each area has adequate staff to meet service levels. Produce and maintain employee schedules which ensure that targeted service levels are achieved.
</li><li>Liaise with Contact Centre Operations Officers and local management teams to manage holiday planning, agent change of hours requests and leave allocation so as to maintain high employee satisfaction without compromising on customer service.
</li><li>Use developed forecasts to identify gaps in operational coverage with current manpower and recommend overtime requirements, ensuring adherence to employee legislation for the respective jurisdiction for the next 2 weeks ahead.
</li><li>Proactively address shift and daily operational productivity and manage and troubleshoot immediate operational issues in order to maintain network service levels and to ensure impact on customer service across the contact centre and retail office network is kept to a minimum.
</li><li>Monitor recruitment and attrition rates and highlight potential issues to the Contact Centre Operations team and training departments to ensure adequate resources is recruited and competent in appropriate skills.
</li><li>Produce regular communication newsletters to the network updating them on annual leave availability and potential resource surplus and shortfall periods.
</li></ul></div><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<div><ul><li>Working experience as a Resource Planner/ Data Analyst within Aviation Industry or Contact Centre.
</li><li>Ability to work as a sole contributor &amp; as a team player to meet tight deadlines.
</li><li>Deliver strong results within a virtual team environment.
</li><li>Ability to build enduring relationships within the business.
</li><li>Advanced knowledge in MS Excel (Macro, Pivot tables etc.)
</li><li>Advanced knowledge in PowerPoint.
</li><li>Working knowledge of databases like SAP, Micro Strategy, SQL servers etc.
</li></ul></div>Emirates Group is an international organisation with employees from over 170 nationalities; we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</div>

Resource Planning Officer

The SKG Real Estate Brokers LLC

Job Title: Real Estate Agent (Off-Plan) SKG Estates is looking for an experienced Real Estate Agent with minimum 1 year of experience in Dubai Real Estates (Off-Plan) to join our team. The ideal candidate should have strong knowledge of the Dubai property market, excellent client-handling skills, and a proven track record in sales.Key Responsibilities:<ul><li>Handle qualified buyer and investor leads</li><li>Advise clients on off-plan properties</li><li>Build and maintain long-term client relationships</li><li>Achieve monthly sales targets</li><li>Coordinate with developers and internal teams</li></ul>Requirements:<ul><li>Dubai real estate experience mandatory</li><li>Strong communication and negotiation skills</li><li>Knowledge of off-plan projects</li><li>Target-driven and self-motivated</li><li>Ability to work in a fast-paced environment</li></ul>What We Offer:<ul><li>Attractive commission structure</li><li>Marketing and lead support</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Compensation: Fixed salary + performance-based commissionHow to Apply:Interested candidates can share their updated CV on +971 52 235 5484Pay: AED4,000.00 - AED7,000.00 per monthWork Location: In person

Real Estate Agent (Off-Plan) Dubai

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