customer service representative Jobs in Dubai

customer service representative

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DreamGateway Immigration Services L.L.C

We're Hiring: Outreach Agent (Customer Service) | Dubai, UAEWe're Urgently looking for a motivated Outreach Agent to join our growing team! If you're confident in communicating with people, enjoy building relationships, and are eager to kick-start your career in customer service, we'd love to hear from you.Location: Dubai, UAE Experience: Freshers are welcome to apply (Candidates currently based in Dubai are preferred)Key Responsibilities<ul><li>Conduct outbound calls to prospective and existing clients to introduce our services and gather customer feedback.</li><li>Support client onboarding by explaining our services, features, and benefits clearly and professionally.</li><li>Maintain accurate customer records using CRM systems and Microsoft Office applications.</li><li>Deliver exceptional customer service with excellent phone etiquette and communication skills.</li><li>Analyze customer interactions and feedback to help improve outreach strategies.</li><li>Collaborate with team members to enhance customer engagement and overall service quality.</li></ul>Requirements<ul><li>Basic knowledge or experience in customer service, outbound calling, tele sales, sales, or call center operations is an advantage.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong persuasion and negotiation abilities with a customer-focused mindset.</li><li>Fluency in English is required.</li><li>Positive attitude, willingness to learn, and ability to work in a fast-paced environment.</li></ul>Why Join Us?<ul><li>Excellent opportunity for fresh graduates and entry-level candidates.</li><li>Supportive and collaborative work environment.</li><li>Career growth and professional development opportunities.</li></ul>Work Location: In person

Call Center Executive

DNB Signature Properties

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 Company Description:
 
 
 DNB Signature Properties is a luxury real estate brokerage in Dubai. We produce high-end visual content, from property walkthrough tours and developer project showcases to agent branding and social media campaigns, to lead the market in visual storytelling.
 
 
 
 
 
 Role Description: VIDEO EDITOR + GRAPHIC DESIGNER
 
 
 
 
 
 Criteria:
 
 
 Min 3+ Years of Experience in Content Creation/Design (Real Estate media experience in Dubai is a must)
 
 
 
 
 
 Strong portfolio showcasing short-form video content (Reels/TikTok/Shorts), high-end property walkthroughs, and visual branding assets.
 
 
 
 
 
 What We Offer:
 
 
 ✅ Competitive Fixed Salary (Based on Portfolio &amp; Experience)
 
 
 ✅ Modern In-House Studio Setup &amp; High-End Equipment Support
 
 
 ✅ Creative Freedom &amp; Brand Ownership
 
 
 ✅ Immediate Joining Preferred
 
 
 
 
 
 Key Qualifications:
 
 
 
 
 
 Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator,.)
 
 
 
 
 
 Motion graphics is major plus.
 
 
 
 
 
 Strong eye for typography, luxury aesthetic creatives.
 
 
 
 
 
 Ability to turn raw footage into high-converting social media campaigns, content and listing videos quickly.
 
 
 
 
 
 Good communication skills in English.
 
 
 
 
 
 📍 Office Location: 606/607, Damac Business Tower, Marasi Dr, Business Bay, Dubai
 
 
 
 
 
 📞 Contact: +971 55 986 6163
 
 
 
 
 
 PLEASE APPLY ONLY IF YOU HAVE A VALID PORTFOLIO/SHOWREEL TO SHARE.
 
 
 
 
 
 #VideoEditor #GraphicDesigner #DubaiJobs #CreativeJobs #RealEstateMarketing #MediaProductionDubai
 
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VIDEO EDITOR + GRAPHIC DESIGNER

Innoventure Financing Broker LCC

Date posted: July 28, 2026Pay: 3,000.00 (AED) - 5,000.00 (AED) per monthJob description:Job post summaryDate posted: July 28, 2026Pay: From 3,000.00 (AED) per monthJob description:Position: Direct Sales Agent(Credit Cards &amp; Personal Loan)Location: DubaiNumber of Positions: 5+Requirement:Company Description:Innoventure Financing Broker Co. LLC is a leading financial services company based in Dubai, United Arab Emirates. We specialize in providing high-end financial solutions and have a team of experienced Ex-Bankers with over a decade of domain expertise. With a strong track record in servicing clients and relationship management, we are committed to delivering exceptional value to our clients.Role Description:Candidate should be able to contact clients via calling and convince them to take advantage of the products being offered by the company.Candidate will be required to work from office and on the field when &amp; if required.Candidate should have good networking skills &amp; an ability to generate referrals.Good sales &amp; interpersonal skills with positive attitude required.What we OfferProfessional work environment - progressive &amp; well organizedGrowth OpportunitiesOpportunity to work with leading banks in the UAE.Attractive Salary and Incentives.Skills Requirement:New Business Development and Lead Generation skills.Strong business acumen and excellent communication skills.Experience in account management.Ability to build and maintain relationships with clients.Proven track record of achieving sales targets.Excellent negotiation and presentation skills.Knowledge of the financial services industry.Other Requirement:One-year sales experience in UAE or home country (Preferred)Candidates with own visa (Preferred)Candidate should be based in UAE.Freshers are welcome to apply.Language:English (Preferred)Any LanguageSalary:AED 3000 per month fixed salaryUnlimited Incentives &ndash; No CapIndustry : Banking &amp; Finance.Location : 707 Al Jawharah Building Bank Street, Bur Dubai, Dubai.Working Hours : Monday to Saturday - 09:00 - 18:00 (Full Time).Website: www.innoventurefin.comJob Type: Full-timePay: From AED3,000.00 per monthAbility to commute/relocate:Dubai: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):Visa Status -Language:English (Preferred)Application Start Date: 29/07/2026Application Deadline: 20/08/2026Job Type: Full-timeWork Location: In personJob Type: Full-timePay: From AED3,000.00 per monthWork Location: In person

Telesales Executive (Sponsor Visa/Own Visa)

DoubleTree by Hilton Port Saeed

Role DescriptionThis is a full-time, on-site Reservations Agent role based in Dubai. The Reservations Agent will handle incoming calls and online inquiries, provide accurate information about availability, rates, and services, and create or modify reservations in the system. Responsibilities include confirming bookings, processing changes or cancellations, coordinating with reception and other departments, and maintaining up-to-date records. The role involves managing guest queries, resolving issues in a professional manner, following established procedures, and ensuring that each interaction reflects high standards of customer service.<ul><li>Qualifications</li><li>Strong customer service skills, with experience handling guest inquiries and resolving concerns professionally and courteously.</li><li>Proficiency in phone etiquette and communication, including clear spoken English and active listening skills.</li><li>Hands-on experience with reservations processes, booking systems, and basic administrative tasks related to guest bookings.</li><li>Familiarity with receptionist duties, such as managing front desk communications, coordinating with other departments, and maintaining organized records.</li><li>Ability to work on-site in Dubai, with flexibility to work shifts, weekends, and holidays as needed.</li><li>Basic computer literacy and comfort using reservation or property management software; prior hospitality experience is an advantage.</li><li>Attention to detail, strong time management, and the ability to handle multiple requests accurately in a fast-paced environment.</li></ul>Work Location: In person

Reservations Agent

<div>
 
 
 Call Center Quality Assurance (QA) Executive
 
 
 
 
 
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 Location: UAE
 
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 Salary: AED 6,500 (All-Inclusive)
 
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 Job Purpose
 
 
 
 
 
 
 The Call Center Quality Assurance (QA) Executive is responsible for monitoring and evaluating customer interactions to ensure compliance with quality standards, operational procedures, and customer service excellence. The role focuses on identifying improvement opportunities, providing constructive feedback, and supporting continuous performance enhancement across the contact center.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Monitor and evaluate inbound and outbound customer calls, emails, chats, and other customer interactions against established quality standards.
 
 
 
 
 
 Score interactions using approved quality assurance scorecards and document evaluation results accurately.
 
 
 
 
 
 Provide timely, constructive feedback and coaching recommendations to Team Leaders and Customer Service Representatives.
 
 
 
 
 
 Identify quality trends, recurring issues, and areas requiring improvement, and recommend corrective actions.
 
 
 
 
 
 Participate in quality calibration sessions to ensure consistency and fairness in evaluations.
 
 
 
 
 
 Prepare daily, weekly, and monthly quality reports, highlighting key findings and performance trends.
 
 
 
 
 
 Ensure adherence to company policies, procedures, compliance requirements, and customer experience standards.
 
 
 
 
 
 Collaborate with Operations, Training, and Team Leaders to improve service quality and operational performance.
 
 
 
 
 
 Support continuous improvement initiatives by identifying opportunities to enhance customer satisfaction and process efficiency.
 
 
 
 
 
 Maintain accurate records of quality evaluations and ensure confidentiality of customer information.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 Bachelor's degree or Diploma in Business Administration or a related field is preferred.
 
 
 
 
 
 1&ndash;2 years of experience in a Call Center Quality Assurance role or within a customer service/call center environment.
 
 
 
 
 
 Experience using quality monitoring tools and scorecards is an advantage.
 
 
 
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 
 Strong attention to detail and analytical skills.
 
 
 
 
 
 Excellent verbal and written communication skills in English (Arabic is an advantage).
 
 
 
 
 
 Good coaching and feedback delivery skills.
 
 
 
 
 
 Strong understanding of call center quality standards and customer service best practices.
 
 
 
 
 
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 
 
 
 
 
 Ability to identify trends and recommend process improvements.
 
 
 
 
 
 Strong organizational and time management skills.
 
 
 
 
 
 Ability to work collaboratively in a fast-paced environment.
 
 
 
 
 
 
 Salary: AED 6,500 (All-Inclusive)
 
 
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Call Center Quality Assurance (QA) Executive

Yoho properties

Secondary Market Real Estate AgentJob Title: Secondary Market Real Estate AgentLocation: Dubai MallEmployment Type: Full-timeAbout the RoleWe are looking for experienced and motivated Secondary Market Real Estate Agents to join our growing team. If you have a strong understanding of the secondary property market, excellent negotiation skills, and a passion for closing deals, we'd love to hear from you.Salary &amp; Benefits<ul><li>Fixed salary: Up to AED 5,000 per month (On performance)</li><li>Attractive commission structure with unlimited earning potential</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Key Responsibilities<ul><li>Generate and manage leads for secondary market properties.</li><li>Build and maintain relationships with buyers and sellers.</li><li>Conduct property viewings and client meetings.</li><li>Negotiate offers and close successful transactions.</li><li>Stay updated on market trends and property values.</li><li>Maintain accurate client records.</li></ul>Requirements<ul><li>Minimum 1 year of experience in the UAE secondary real estate market.</li><li>Strong knowledge of the secondary property market.</li><li>Excellent communication and negotiation skills.</li><li>Target-driven with a passion for sales.</li><li>Ability to work independently and as part of a team.</li><li>UAE driving licence and own vehicle are an advantage.</li></ul>Apply NowIf you meet the above requirements and are ready to grow your real estate career, send your CV via WhatsApp to +971 58 571 9158. Only shortlisted candidates will be contacted.Work Location: In personPay: AED1,005.31 - AED16,056.59 per monthWork Location: In person

Secondary market agent- Retainer + Commission

Unitan Homes Real Estate

We are seeking a professional and experienced Real Estate Agent to join our team. As a Real Estate Agent, you will help our clients in buying and selling properties. The ideal candidate will have a minimum of 6 months of experience in real estate sales and a proven track record of success.Responsibilities:<ul><li>Assist clients in buying, selling, and renting properties</li><li>Provide guidance and support to clients throughout the entire real estate transaction process</li><li>Conduct market research to stay up-to-date on current market trends and conditions</li><li>Manage a portfolio of clients and properties</li><li>Develop and maintain relationships with clients, other real estate agents, and industry professionals</li><li>Negotiate and finalize real estate deals on behalf of clients</li></ul>Requirements:<ul><li>Minimum of 3 months of experience in real estate sales</li><li>Proven track record of success in real estate sales</li><li>Excellent communication and negotiation skills</li><li>Ability to build and maintain relationships with clients, other agents, and industry professionals</li><li>Strong organizational and time management skills</li><li>Knowledge of the local real estate market and trends</li><li>Valid real estate license</li></ul>Benefits:<ul><li>Commission-based salary</li><li>Only commission up to 30-50%</li><li>Support provided in closing deals</li><li>Opportunities for professional development and growth</li><li>Access to cutting-edge real estate technology and tools</li></ul>If you are a motivated and driven individual with a passion for real estate, we encourage you to apply for this exciting opportunity.Pay: Up to AED2,000.00 per monthWork Location: In person

Real Estate Sales Agent

Explore 141+ Contact center agent in Dubai this August. Find roles across top companies and apply now to boost your career.