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associate content analyst Jobs in Mangaluru

associate content analyst

content specialist

content analyst

LSEG

<div>
 Proud to share LSEG in the India is Great Place to Work certified (Jun &rsquo;25 &ndash; Jun &rsquo;26).
 
 
 Learn more about life and purpose of our company directly from India colleagues&rsquo; video: Bengaluru, India | Where We Work | LSEG
 
 
 <ul>
 <li>
 Manage the acquisition, creation, calculation, and maintenance of Lipper service results, ensuring high-quality data delivery and supporting ad hoc product initiatives.
 </li>
 <li>
 Delivered client feeds, reports, electronic products, and publications with precision and timeliness, consistently meeting tight time frame
 </li>
 <li>
 Led and prioritized daily processing workloads, optimizing information identification and system delivery functions for operational efficiency.
 </li>
 <li>
 Led process improvement and re-engineering projects to establish a low-risk, Straight Through Processing (STP) environment, enhancing automation and reducing manual intervention.
 </li>
 <li>
 Acted as a domain expert (SME) for specific products and asset classes, providing deep insights into system infrastructure and process flow methodologies.
 </li>
 <li>
 Built and maintained strong working relationships with internal teams and external clients, ensuring good communication and service alignment.
 
 
 </li>
 </ul>
 
 Content Analyst - Price &amp; Performance (Lipper)
 
 
 
 <ul>
 <li>
 Interaction with Fund Manager to collect Fund and Share class data.
 </li>
 <li>
 Tracking and monitoring various mail boxes to ensure we are good with data deliveries. Follow up with FMCs in case of any defaults.
 </li>
 <li>
 Developing expertise in data-related issues. Build up knowledge of financial regulations and market practices/conventions in relevant markets.
 </li>
 <li>
 Enhance usage of available tools/support to the best of advantage to maintain/improve content quality during daily operations.
 </li>
 <li>
 Ensure data quality, accuracy, timeliness and completeness per company standards for the covered product/market.
 </li>
 <li>
 Proactively Track and monitor mailboxes for Data deliveries and ensure to follow up with FMC/vendor in case of any missed delivery.
 </li>
 <li>
 Support specific projects, as assigned by the manager.
 </li>
 <li>
 Adhere to change control procedures, data operations standards and current data policies and procedures
 </li>
 <li>
 Proactively settle and resolve data problems.
 </li>
 <li>
 Active membership of Lipper CST (including covering chat)
 </li>
 <li>
 Creating, distributing and overseeing of custom data and content enhancement reports
 </li>
 <li>
 Ensuring accuracy and timeliness of the information stored in databases and reflected on Refinitiv products by creating or running automated/semi-automated checks
 </li>
 <li>
 Communicate &amp; liaise with internal and external departments for resolution of data queries.
 </li>
 <li>
 Review the existing agreements with the FMC as and when required and amend the FMCs/funds information on the database
 </li>
 <li>
 Adhere to dynamic process/MoW changes, data operations standards and current data policies &amp; procedures.
 </li>
 <li>
 Responsible for delivering high productivity and quality data as per expected performance standards.
 </li>
 <li>
 Test new database/application releases where appropriate, providing guide user feedback
 
 
 </li>
 </ul>
 Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
 
 
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Content Analyst

<div>
 Proud to share LSEG in the India is Great Place to Work certified (Jun &rsquo;25 &ndash; Jun &rsquo;26).
 
 
 Learn more about life and purpose of our company directly from India colleagues&rsquo; video: Bengaluru, India | Where We Work | LSEG
 
 
 The vertical is basically responsible for providing financial and non-financial information to the clients on companies across the globe. Environment, Social and Corporate Governance team (ESG) provides integrated financial and extra-financial information, which is essential for understanding the long-term performance and risk profile of major corporations.An Associate Content Analyst must research on the documents relating to the company and collect the Environmental and Social data from the sourced documents. Responsibility also includes to deliver on all tasks as per the strategic plans set for the ESG team.
 
 
 
 Essential Day-to-Day Responsibilities:
 
 
 
 <ul>
 <li>
 To be responsible for database administration and sourcing of exchange and contributed data.
 </li>
 <li>
 Responsible for delivering high productivity and quality data as per expected performance standards
 </li>
 <li>
 To be up to date with the latest collection policies and procedures and other significant developments pertaining to different markets which would impact data collection.
 </li>
 <li>
 To assist in projects with emphasis on data content.
 </li>
 <li>
 Take responsibility for data quality, accuracy, timeliness and completeness within the team.
 </li>
 <li>
 To take on the responsibility of resolving client queries in a timely manner, with very high standards of quality of response and customer satisfaction. Should be able to take right decisions quickly and independently.
 </li>
 <li>
 To continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service targets.
 </li>
 <li>
 To continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as well as on-going actions for preventing client queries.
 </li>
 <li>
 To carry out special projects or specialized tasks related to the ESG dataset as per the strategic plans.
 </li>
 <li>
 To effectively collaborate with all distributed team and the data provider to provide high quality data to our clients.
 </li>
 <li>
 Cultivate a learning and positive work environment.
 </li>
 <li>
 Proactively identify, intensify and resolve data problems
 
 
 </li>
 </ul>
 
 Education: -
 
 Bachelor's Degree
 
 
 
 Required Skills:
 
 
 
 <ul>
 <li>
 Communication, Collaboration and Analytical skills.
 </li>
 <li>
 Researching on Company website, Filings to understand the reports and to be able to accurate identify the data to be captured.
 </li>
 <li>
 Should have the Curiosity to learn and know more on the Content.
 </li>
 <li>
 Should have Reading Comprehension Skills to read the paragraphs and dotted lines in the report.
 </li>
 <li>
 High Accountability &amp; Responsibility
 </li>
 <li>
 Candidate should be open to work in shifts
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 <ul>
 <li>
 Flexible and able to work under pressure while managing multiple tasks
 </li>
 <li>
 A team player who will work with others in order to get the job done
 </li>
 <li>
 Customer focused
 </li>
 <li>
 Able to adapt to changing needs and requirements
 </li>
 <li>
 Ability to work with different personalities and groups
 </li>
 <li>
 Deliver on time
 </li>
 <li>
 Focused on problem solving
 </li>
 <li>
 Attention to detail
 
 
 </li>
 </ul>
 Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
 
 
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Associate Content Analyst

Turing

<div>
 
 
 About the Role:
 
 
 
 We&rsquo;re hiring a
 
 Business Analyst
 
 to manage and mentor a team of analysts creating business-focused content to improve AI models. You&rsquo;ll combine leadership, quality oversight, and subject expertise in MBA-relevant domains to ensure outputs are accurate, logically sound, and aligned with project goals. This role is ideal for someone who enjoys people management, operational excellence, and shaping high-quality analytical content.
 
 No prior AI experience is required for this role.
 
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Lead and mentor a team of Business Analysts/Content Specialists.
 </li>
 <li>
 Allocate tasks, oversee workflows, and ensure timely, high-quality delivery.
 </li>
 <li>
 Conduct QA reviews, refine processes, and improve team efficiency.
 </li>
 <li>
 Provide performance feedback, training, and career development.
 </li>
 <li>
 Act as the primary stakeholder contact, sharing regular project updates.
 </li>
 <li>
 Guide creation of case studies, scenarios, and structured business content (finance, policy, e-commerce, etc.).
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 2+ years of team management experience.
 </li>
 <li>
 3&ndash;6 years in business analysis, consulting, content, or domain-focused projects.
 </li>
 <li>
 Strong analytical, logical, and communication skills.
 </li>
 <li>
 Proficiency in structured file formats (TSV, JSON, HTML, XML, Markdown).
 </li>
 <li>
 
 No prior AI experience is required
 
 </li>
 <li>
 Bonus: prior work on LLM performance data, case study writing, or academic/research content.
 </li>
 <li>
 Full-time commitment (40 hrs/week); immediate joiners preferred.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us:
 
 
 <ul>
 <li>
 Competitive pay and flexible remote work.
 </li>
 <li>
 Lead a team working on cutting-edge AI projects.
 </li>
 <li>
 Exposure to advanced LLMs and how they&rsquo;re trained.
 </li>
 <li>
 Freelance perks: autonomy, flexibility, and global collaboration.
 </li>
 <li>
 Potential for contract extension.
 </li>
 </ul>
 
 
 
 
 
 Offer Details:
 
 
 <ul>
 <li>
 Commitments Required: 40 hours per week with 4 hours of overlap with PST.
 </li>
 <li>
 Engagement type: Contractor assignment/freelancer (no medical/paid leave)
 </li>
 <li>
 Duration: 1 month.
 </li>
 </ul>
 
 
 
 
 
 Application Process:
 
 
 <ul>
 <li>
 Shortlisted candidates will be sent an automated challenge (60 mins).
 </li>
 <li>
 Once you clear the challenge, we will reach out to you for an interview.
 </li>
 <li>
 Once you clear the interview, you are ready to go!
 </li>
 </ul>
 
 
 
 
 
 About Turing:
 
 
 
 Turing, based in San Francisco, is the world&rsquo;s leading research accelerator for frontier AI labs and a trusted partner for global enterprises. We advance cutting-edge research with high-quality data, training pipelines, and top AI talent across coding, reasoning, STEM, multilinguality, multimodality, and agents. We also help enterprises turn AI from proof-of-concept into proprietary systems that deliver reliable performance, measurable impact, and real results on the P&amp;L.
 
</div>

Business Analyst - 45430

MyYogaTeacher

<div>
 
 As a Data Analyst, you will play a key role in building a product that will impact the way users experience Yoga and Fitness.
 
 
 
 
 
 Our company decisions are heavily guided by insights we get from data. So this position is key and core to our business growth. You can make a real impact. We are looking for a data analyst who is passionate about contributing to the growth of MyYogaTeacher and propelling the company to newer heights.
 
 
 
 
 We encourage you to spend some time browsing through content on our website
 
 myyogateacher.com
 
 and maybe even sign up for our service and try it out!
 
 
 
 
 
 
 As a Data Analyst, you&rsquo;ll
 
 
 <ul>
 <li>
 Help collect data from a variety of sources - decipher and address quality of data, filter and cleanse data, identify missing data
 </li>
 <li>
 Help measure, transform and organize data into readily usable formats for reporting and further analysis
 </li>
 <li>
 Develop and implement analytical databases and data collection systems
 </li>
 <li>
 Analyze data in meaningful ways. Use statistical methods and data mining algorithms to analyze data and generate useful insights and reports
 </li>
 <li>
 Identify and recommend new ways to optimize and streamline data collection processes
 </li>
 <li>
 Collaborate with programmers, engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance
 </li>
 </ul>
 
 
 
 
 
 You have
 
 
 <ul>
 <li>
 Excellent analytical skills - You love numbers and have strong attention to detail
 </li>
 <li>
 Good communication and presentation skills &ndash; ability to write and speak clearly to easily communicate complex ideas in a way that is easy to understand.
 </li>
 <li>
 Keen desire to own up things and get things done. You follow through on commitments: live up to verbal and written agreements
 </li>
 <li>
 You are a quick learner of new technologies and easily adapt to change
 </li>
 <li>
 Ability to collaborate effectively and work as part of a team
 </li>
 <li>
 Enthusiasm: exhibit passion, excitement and positive energy over work.
 </li>
 </ul>
 
 
 
 
 We are looking for some one with
 
 
 <ul>
 <li>
 Education in Engineering, Science, Mathematics, Statistics, Computer Engineering, Data Science, Data Analytics or Data Mining
 </li>
 <li>
 2+ years experience in a data analyst role
 </li>
 <li>
 Great understanding of databases such as MySQL, Amazon Redshift and and are very adept at SQL
 </li>
 <li>
 Understanding of scripts such as XML, Javascript, JSON
 </li>
 <li>
 Knowledge of programming languages like SQL, Oracle, R, MATLAB.
 </li>
 <li>
 Proficient in Python and Shell scripting
 </li>
 <li>
 Proficiency in statistical packages like Excel, SPSS, SAS
 </li>
 </ul>
 
 
 
 
 
 
 Would be nice if you also have
 
 
 <ul>
 <li>
 Knowledge of No SQL databases such as Mongo DB and ClickHouse
 </li>
 <li>
 Experience with product analytics tools such as Mixpanel and FullStory
 </li>
 <li>
 Experience with data visualization tools such as Tableau, Business Objects, PowerBI or Qlik
 </li>
 <li>
 Adept at using data processing platforms like Hadoop and Apache Spark
 </li>
 <li>
 Experience handling unstructured data such as text, audio and video and extracting features from those
 </li>
 <li>
 Experience in building pipelines for ML models and running ML models
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunities for career advancement and professional growth.
 </li>
 <li>
 A supportive and dynamic team environment where innovation and creativity are encouraged.
 </li>
 <li>
 Be part of a future-forward team that embraces AI-native thinking and constantly explores better ways to build, ship, and scale.
 </li>
 </ul>
 
 
 
 
 
 About Company:
 
 
 
 MyYogaTeacher is a fast-growing health tech startup with a mission to improve the physical and mental well-being of the entire planet. We are the first online marketplace to connect qualified Fitness and Yoga coaches from India with consumers worldwide to provide personalized 1-on-1 sessions via live video conference (app, web). We started in 2019 and have been showing tremendous traction with rave customer reviews.
 
 <ul>
 <li>
 Over 200,000 happy customers
 </li>
 <li>
 Over 335,000 5 star reviews
 </li>
 <li>
 Over 150 Highly qualified coaches on the platform
 </li>
 <li>
 95% of sessions are being completed with 5-star rating
 </li>
 </ul>
 
 
 
 
 Headquartered in California, with operations based in Bangalore, we are dedicated to providing exceptional service and promoting the benefits of yoga and fitness coaching worldwide. To learn more about us, visit
 
 https://myyogateacher.com/aboutus
 
 
 
 We put our employees' well-being at the forefront by providing competitive industry salaries and robust benefits packages. We're proud to foster an inclusive workplace and make a positive impact on the community. Additionally, we actively promote internal mobility and professional development at every stage of your career.
 
 
 Read more on our mission and culture at
 
 https://myyogateacher.com/articles/company-mission-culture
 
 
 
 
</div>

Data Analyst

Indegene

<div>
 
 About Indegene:
 
 
 We are a technology-led healthcare solutions provider. We combine deep industry expertise with fit-for-purpose technology in an agile and scalable operating model. Many of the leading global healthcare organizations rely on us to deliver effective and efficient clinical, medical, and commercial outcomes every day. From strategy to execution, we enable healthcare organizations be future ready.
 
 
 
 
 
 Indegene works with over 85 global customers including bio-tech companies, medical device manufacturers, life science organizations, health plans, accountable care organizations, healthcare co-ops, and provider organizations. Indegene offers Medical, Marketing, Risk, Healthcare Quality, Clinical Effectiveness, and Care Management solutions through a comprehensive portfolio of solutions and technology platforms. With a global foot-print we partner globally with clients; leverage a global talent pool of clinicians, technologists, creative specialists, domain experts, and business process specialists; deploy global infrastructure assets; and harness global healthcare knowledge to solve complex industry challenges.
 
 
 The teams, products, and innovation are recognized by leading analyst firms, industry associations and most importantly by customers winning in the market place. With over 50 industry awards across customer engagement, creative and medical, Indegene's ability to drive real outcomes for our customers is unparalleled.
 
 
 For more details with regard to our capabilities, visit us at www.indegene.com
 
 
 
 
 
 Job Summary:
 
 
 The Medical Affairs content teams create scientific content for a variety of deliverable types such as slide decks, eModules, infographics, videos, medical information responses, and publications. The team leverages the clinical and scientific knowledge and applies this knowledge to our clients&rsquo; business problems to reach to various target audiences such as medical affairs teams, sales reps, physicians, nurses, and patients across different therapy areas. In light of this, the role holder in Content Solutions would get an opportunity to learn and partner with healthcare clients on various projects.
 
 
 The Job entails the following but not limited to:
 
 
 -Develop, review and edit scientific and medical content meeting International Quality Standards and client and/or Indegene guidelines for any of the capabilities listed below
 
 
 -Training materials for medical affairs teams, sales reps and other internal audiences within pharma/biotech companies
 
 
 -Training and Continuous Medical Education (CME) for physicians and nurses
 
 
 -Medical information deliverables such as standard response documents, FAQs
 
 
 -Medical communication deliverables such as slide decks, infographics, brochures, videos, newsletters etc
 
 
 -Medical congresses related materials such as pre congress reports, executive summaries, posters
 
 
 
 
 
 Publications
 
 
 &bull;Develop and prepare content based on target audience (physicians, patients etc.) and mode of deployment (print, web, multi-channels) &ndash; within the specified time for multiple deliverables
 
 
 &bull;Deliver content within the specified time period that is rated high on scientific knowledge, comprehensiveness, and quality
 
 
 &bull;Interact with team members to blend the content with creative and/or technology for projects based on the client needs
 
 
 &bull;Interact and defend content based on scientific evidence and facts
 
 
 &bull;Demonstrate passion to learn and write for different therapy areas, markets, and deliverable types
 
 
 &bull;Strong written and verbal communication / presentation skills
 
 
 &bull;Be up-to-date with the latest technical /scientific / regulatory developments and applying the learnings on various projects
 
 
 &bull;Ability to collaborate with team members in order to achieve project objectives and milestones
 
 
 Job Specification:
 
 
 &bull;Education: PhD
 
 
 &bull;Work environment: Willingness to work in a Global Working Model
 
 
 
 
 
 Who are we looking for?
 
 
 We are looking for people who have/can:
 
 
 &bull;Passion for application in healthcare and life science knowledge in a business context
 
 
 &bull;Strong problem-solving skills for all challenges
 
 
 &bull;Good analytical ability
 
 
 &bull;Strong communication skills to work with stakeholders
 
 
 &bull;Drive and ambition to continuously learn and grow
 
 
 &bull;Application of knowledge based on facts and data
 
 
 Location: This position will be based out of India, Bangalore
 
 
 
 
 
 Designation/Title: Junior Associate - Scientific Writing
 
</div>

Associate

Lenovo

<div>
 
 PFB the JD:
 
 
 
 
 
 Job Description
 
 
 
 
 Security Operations Centre (SOC) Analyst plays a vital role in Security delivery. As a SOC Analyst Level 3, you will be on the front line of Cyber Defense, detecting &amp; responding to Cyber Incidents as they happen. You will work with other team members to provide situational awareness through detection, containment, and remediation of IT threats. This job requires great attention to detail and general awareness of Cyber Security tools like SIEM, XDR, EDR, IDS/ IPS, ability understand various logs - network logs, sys logs, Firewall logs. As a SOC Analyst you are expected to have working knowledge in areas of networking, malware analysis, incident response, vulnerability management.
 
 
 * Threat &amp; vulnerability analysis
 
 
 * Investigate, document &amp; report Information security issues &amp; emerging trends
 
 
 * Analysis &amp; response to unknown vulnerabilities
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 As a SOC Analyst - Level 3, you will:
 
 
 * Operate as detection and security incident response subject-matter expert
 
 
 * Technical subject-matter expert in SOC/ SIEM and supporting technologies (EDR, UEBA, etc.) to develop custom queries (e.g., KQL) and playbooks for the SOC analysts to utilize in their investigations.
 
 
 * Align and maintain detection capability to the Mitre attack framework.
 
 
 * Perform root cause analysis of detection failures, identify areas for improvement.
 
 
 * Drive the continuous development of detection capability for SOC
 
 
 * Manage, investigate, and resolve complex issues with the Security tooling.
 
 
 * Securely configure the SIEM, and other SOC solutions in accordance with relevant policy and regulation
 
 
 * Support the Threat hunters in executing complex data analysis.
 
 
 * Provide a point of escalation for SOC/ security detection technical service issues.
 
 
 * Ensure the relevant security tools are compliant with company standards and governance.
 
 
 * Contribute to existing Policy, procedures and process documentation enhancements
 
 
 * Define and implement technical governance processes for security tooling of SOC, SIEM and other security tools including AV, EDR, Defender Cloud.
 
 
 * Create and review detection technology high and low level designs.
 
 
 * Propose and identify automation opportunities resulting from incidents;
 
 
 * Provide recommendations to the Client team, on how to mitigate or avert the occurrence of any suspicious activity within their environment.
 
 
 * Provide In depth analysis to the user/customer about the security incidents (eg. Phishing attack)
 
 
 * Troubleshoot connector/ logger/ Manager for log retrievals
 
 
 
 
 * Prepare SOC Management Reports.
 
 
 * Analyzing &amp; preparing daily and monthly reports based on the devices which are being monitored
 
 
 * Creating Reports and Dashboards based on the customer requirement.
 
 
 * Creating Queries for the Rules requested by client for real time alerts.
 
 
 * Creating Reports which helps in providing the logs for the alerts, for finding any possible threats.
 
 
 
 
 * Analyze a variety of network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths.
 
 
 * Independently follow procedures to contain, analyze, and eradicate malicious activity.
 
 
 
 
 * Change Management/ Implementation: Independently implement changes to meet customer infrastructure needs within area of technical responsibility
 
 
 * Patch and Security Management: Apply patch and security changes per policy.
 
 
 * Configuration Management: Review Configuration Management Database (CMDB) entries to ensure they are complete and accurate.
 
 
 * Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).
 
 
 * Project Management: Lead &amp; participate in customer and internal projects, including transformation.
 
 
 * Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters.
 
 
 * Teamwork: Work as part of a team, which may be virtual and/or global. Participate as part of a team and maintains good relationships with team members and customers
 
 
 
 
 
 
 Skill
 
 
 
 
 8 - 12 years of relevant experience
 
 
 
 
 Typical skills include:
 
 
 * Fine-tune SIEM and other SOC tooling to exclude noise and false positives
 
 
 * Create and fine-tune content in SIEM - correlation rules, Dashboard and Reports etc
 
 
 * Interact with SIEM, EDR and NDR vendors (TAC Support) to remediate any issues with tooling
 
 
 * Evaluate new solutions for SOC
 
 
 * Identify opportunities to improve overall capacity, playbook and runbook
 
 
 * Understanding of threat landscapes and threat modelling, security threat and vulnerability management, and security monitoring
 
 
 * Working knowledge of tools and techniques used by attackers to gain entry into corporate networks, including common IT system flaws and vulnerabilities.
 
 
 * Knowledge of industry standards such as ISO 27001, HIPAA, FedRAMP, Cloud Security Alliance, NIST frameworks and risk methodologies
 
 
 * Demonstrated experience in communicating complex security concepts, both verbally and in writing, to a variety of audiences
 
 
 * Must take ownership of tasks and demonstrate high degree of autonomy to ensure completion
 
 
 * Excellent understanding of related technologies (Networking, Operating Systems)
 
 
 * General Project Management (Expert)
 
 
 * Customer/Vendor Management (IExpert)
 
 
 * Business Analysis (Expert)
 
 
 * Has ability to perform/drive resolution of problems on individual products.
 
 
 * Able to communicate broad and specific concepts with team and to peers.
 
 
 * Able to produce documentation for use by team and customer.
 
 
 * Able to perform/drive resolution of problems on combinations and interactions of products
 
 
 * Strong verbal &amp; written communication skills
 
 
 * Proactive approach to meet &amp; exceed goals
 
 
 
 
 
 
 Qualification &amp; Experience
 
 
 
 
 Bachelor&rsquo;s degree in engineering (Electronics, Communication, Computer Science)
 
 
 
 
 8 - 12 years of relevant experience in SOC domain
 
 
 
 
 Strong understanding ITIL process
 
 
 
 
 Recognized Cyber Security certifications, such as CISSP, CISM, SANS, SABSA, OSCP are advantageous.
 
 
 
 
 Microsoft Security and compliance certifications such as SC-200, MS-500 and AZ-500 preferred
 
 
 
</div>

Security Operations Center Analyst

Sabre Corporation

<div>
 Service and Support General Job Description (MUST BE EDITED FOR SPECIFIC JOB POSTING):
 
 
 Team Description
 
 
 The service and support team maintains direct contact with customers pre-sale or post-sales or both.
 
 
 
 Role And Responsibilities
 
 
 
 <ul>
 <li>
 Customer service includes communication via telephone, email, chat or through other social media platforms
 </li>
 <li>
 Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s)
 </li>
 <li>
 Ensures delivery of objectives and client expectations are met in accordance with contractual obligations
 </li>
 <li>
 Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures
 </li>
 <li>
 Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products
 </li>
 <li>
 Interact with customer and functional organizations to develop specifications for content of courses
 </li>
 <li>
 Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services
 </li>
 <li>
 Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines:
 </li>
 <ul>
 <li>
 product support specialist
 </li>
 <li>
 product support analyst
 </li>
 <li>
 systems integration engineer
 </li>
 <li>
 technical support
 </li>
 <li>
 customer service
 </li>
 <li>
 customer training
 </li>
 <li>
 sales support
 
 </li>
 </ul>
 </ul>
 
 Qualifications And Education Requirements
 
 
 
 <ul>
 <li>
 Minimum High School diploma, University student or graduate. Technical experience strongly desired
 </li>
 <li>
 Demonstrates good time management and priority setting skills
 </li>
 <li>
 Demonstrates effective teamwork skills
 </li>
 <li>
 Demonstrates ability to work under pressure and handling complexity
 </li>
 <li>
 Proficient English and Spanish written and oral communication skills
 </li>
 <li>
 Must be organized, able to multi-task and work in all areas as needed
 </li>
 <li>
 Proven analytical and troubleshooting skills
 </li>
 <li>
 Excellent customer service skills
 </li>
 <li>
 Travel Industry background is desired.
 </li>
 <li>
 Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus)
 </li>
 <li>
 ITIL/ XML/ SQL/ API Programming
 </li>
 <li>
 Experience using Salesforce CRM tool
 
 
 </li>
 </ul>
</div>

Product Support Analyst I

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