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continuous improvement specialist

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist, UFG who will drive process excellence within our Amazon UFG business. You will contribute to the optimization of our store operations, providing teams with knowledge and tools to improve performance.
 
 
 This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment.
 
 
 You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role.
 
 
 Key job responsibilities
 
 
 Manage the UFG store improvement plan to focus on best customer experience at the lowest cost
 
 
 <ul>
 <li>
 Develop a culture of continuous improvement and lean thinking
 </li>
 <li>
 Contribute to and facilitate Kaizen activities
 </li>
 <li>
 Help drive the implementation of Lean Standard Work and SOPs
 </li>
 <li>
 Train and support all levels in Kaizen activities
 </li>
 <li>
 Disseminate Lean Standard Work principles across teams
 </li>
 <li>
 Support and manage the UFG store implementation Agenda
 </li>
 <li>
 Take ownership for the LSC (Leadership Steering Committee)
 </li>
 <li>
 Coordinate and prioritise LSC process improvement activities and resources
 </li>
 <li>
 Lead daily GEMBA activities, going to the source of the problem, working with tenacity to rapidly solve associate identified barriers
 </li>
 <li>
 Standardize processes to Amazon and MENA/ECCF benchmark standards
 </li>
 <li>
 Maintain strong relationships with Process Owners and store 3P stakeholders
 </li>
 <li>
 The ability to create and follow data driven arguments to ascertain root cause, then implement Amazon standard or innovate to develop a solve. Agility to react to countermeasures and a bias for action to implement change. The understanding of Kaizen, PDCA and six sigma processes would be advantageous.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within UAE.
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Wide knowledge of change management and continuous improvement methodologies
 </li>
 <li>
 Demonstrable training and dissemination skills and experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A2968078
</div>

Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now

ISO Management Consultancy

About the jobWe are seeking a highly motivated Business Process Improvement Specialist to join our team and lead initiatives that enhance the end-to-end customer experience. This role is responsible for analyzing key customer interactions, identifying pain points, and driving process enhancements across various functions including operations, IT, call centers, and last-mile delivery. The ideal candidate is customer-centric, data-driven, and experienced in continuous improvement methodologies.Key Responsibilities<ul><li>Map and analyze customer interactions across multiple touchpoints.</li><li>Identify friction points and operational inefficiencies in the customer journey.</li><li>Design and implement improvements to reduce customer effort, improve first-time resolution rates, and shorten turnaround times.</li><li>Optimize processes with the customer at the center of all initiatives.</li></ul>Work closely with teams across operations, IT, customer service, and last-mile delivery to embed Customer service &amp; exceelence goals into process design.<ul><li>Use metrics such as NPS, CSAT, and service-level data to identify trends and prioritize areas for improvement.</li><li>Collaborate with the Strategy team to define and monitor key service KPIs, including complaint resolution time and customer wait time.</li><li>Ensure all process changes align with established customer experience standards.</li><li>Maintain and update SOPs for all relevant customer-facing functions.</li><li>Incorporate insights from customer surveys, social listening tools, and frontline staff into process redesigns.</li></ul>Promote a mindset of continuous, customer-focused improvement across the organization through workshops and engagement programs.Identify opportunities to integrate digital tools (e.g., self-service portals, chatbots, order tracking) to enhance transparency and user experience.Qualifications &amp; ExperienceEducation<ul><li>Bachelor&rsquo;s degree in Industrial Engineering, Business Administration, or a related field.</li></ul>Certifications<ul><li>Lean Six Sigma (Green Belt or higher), Kaizen, BPM, or ISO Quality Management Systems certification preferred.</li><li>Knowledge and experience of BPMN tools like aries, bizagi...</li></ul>Experience<ul><li>7 years in process improvement, operational excellence, or customer experience roles.</li><li>Experience in insurance ,real estate , or service-based industries is highly desirable.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per month

Process Improvement Specialist

Emirates Flight Catering

<div>
 
 
 Job Purpose
 
 
 
 The role is a subject-matter expert responsible for driving process excellence, digital transformation, and continuous improvement across Company&rsquo;s procurement and supply chain function. The role independently evaluates and enhances practices against global benchmarks, ensures compliance with governance frameworks, and introduces innovative solutions to optimize efficiency, cost-effectiveness, and resilience. Operating as an individual contributor, the role partners with stakeholders across functions, delivering measurable improvements and providing data-driven insights to influence leadership decisions.
 
 
 
 Context
 
 
 
 The Performance Specialist &ndash; Procurement &amp; Supply Chain operates in a dynamic, VUCA environment where efficiency, compliance, and agility are critical. With ongoing transformation initiatives, the role is key to standardizing processes across diverse teams. The specialist will be expected to navigate legacy systems, siloed practices, and evolving stakeholder expectations. Success requires strong analytical capability, cross-functional collaboration, and a proactive approach to improving performance. The role's contribution is in refining and maturing operational practices to ensure they are robust and strategically aligned with organizational goals, setting the stage for long-term success.
 
 
 To strengthen EKFC&rsquo;s procurement and supply chain performance by leading the evaluation, improvement, and digital transformation of processes in line with global best practices. The role ensures regulatory compliance, embeds a culture of continuous improvement, and drives the adoption of innovative systems and methodologies, enabling the organization to achieve operational excellence and future-ready supply chain capabilities.
 
 
 
 Key Result Areas
 
 
 <ol>
 <li>
 Evaluate and benchmark procurement and supply chain processes against industry standards and internal frameworks, identify gaps, and recommend and implement process improvements to enhance efficiency, compliance, and operational excellence.
 </li>
 <li>
 Lead the implementation of new and improved processes by engaging stakeholders, ensuring seamless adoption and secure buy-in for new operational methods.
 </li>
 <li>
 Help embed a culture of continuous improvement by standardizing processes, policies and compliance frameworks to deliver measurable outcomes.
 </li>
 <li>
 Ensure all procurement and supply chain activities adhere to regulatory, compliance, and audit requirements, proactively managing risks and mitigation strategies.
 </li>
 <li>
 Define and manage Procurement Key Performance Indicators (KPIs), track performance improvements/outcome, and present data-driven insights to support leadership decision-making.
 </li>
 <li>
 Partner with Performance Analysts, Sourcing team and cross- functional stakeholders to design and implement process optimization strategies that improve operational and financial performance.
 </li>
 <li>
 Lead structured change management and capability building initiatives, training programs and user engagement programs to ensure sustained adoption of new processes and systems.
 </li>
 <li>
 Monitor day-to-day procurement and supply chain operations to identify bottlenecks, inefficiencies, or deviations from standard procedures, and implement corrective actions to ensure smooth, lean, and cost-effective processes.
 </li>
 </ol>
 
 
 Education Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Industrial Engineering
 </li>
 <li>
 Professional certifications such as Certified Professional in process improvement such as Lean six sigma
 </li>
 <li>
 Advanced training or coursework in procurement, supply chain management, or relevant disciplines is a plus.
 </li>
 </ul>
 
 
 Work Experience
 
 
 <ul>
 <li>
 6 years of experience in process improvement/Value Stream Mapping positions preferably in procurement/supply chain function.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong leadership skills to manage, develop, and motivate a team effectively, with experience in performance management and employee engagement.
 </li>
 <li>
 Excellent communication skills, both verbal and written, with the ability to effectively communicate with team members, stakeholders, and suppliers. Strong interpersonal skills to foster a collaborative team environment.
 </li>
 <li>
 Strong change management capabilities with proven expertise in driving change initiatives, stakeholder buy-in and behavior change linked to new process adoption.
 </li>
 <li>
 Strong expertise in value stream mapping (VSM), workflow analysis, and redesign of procurement and supply chain processes.
 </li>
 <li>
 Certified in Lean and/or Six Sigma with a proven track record of applying these principles to drive measurable improvements.
 </li>
 <li>
 Understanding of procurement and supply chain flows, with the ability to embed best practices and ensure regulatory and policy compliance.
 </li>
 </ul>
 
 
</div>

Performance Specialist

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
To enhance operational performance by analysing current workflows, identifying inefficiencies, and implementing process improvements that lead to increased productivity, reduced costs, and improved service delivery.
<ul><li>Analyze operational processes and workflows to identify areas for improvement and efficiency gains.</li>
<li>Develop and implement process enhancement initiatives using methodologies like Lean, Six Sigma, or Kaizen.
</li><li>Monitor and track key performance indicators (KPIs) to evaluate the effectiveness of implemented improvements.</li>
<li>Collaborate with cross-functional teams (e.g., supply Planning, Fulfilment, logistics, RSO etc) to align operational goals.</li>
<li>Assist in documenting Standard Operating Procedures (SOPs) and process maps for consistency and scalability.</li>
<li>Support the automation of manual processes and the integration of tools and technology to streamline operations.</li>
<li>Conduct time-and-motion studies and root cause analysis to resolve recurring issues.</li>
<li>Prepare and present performance reports and improvement proposals to management.</li>
<li>Drive a culture of continuous improvement and operational excellence within the organization.
</li></ul>What you&rsquo;ll need to succeed
<ul> <li>Experience supporting or leading continuous improvement initiatives within operational or business environments.</li>
</ul><ul><li>Proven ability to work with diverse teams to align process improvements
 
Experience supporting change management and engaging stakeholders at different organizational levels.</li>
<li>Experience developing and maintaining Standard Operating Procedures (SOPs), workflows, and training materials.</li>
<li>Familiarity with documentation tools such as Visio, Lucid chart, or similar process design platforms.</li>
<li>Experience of ERP systems (specifically SAP) and how they impact operational processes.</li>
<li>Experience with automation tools or digital process optimization is a plus (e.g., RPA, workflow engines).
</li></ul>What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Associate - Process & Efficiency

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 To enhance operational performance by analysing current workflows, identifying inefficiencies, and implementing process improvements that lead to increased productivity, reduced costs, and improved service delivery.
 
 
 <ul>
 <li>
 Analyze operational processes and workflows to identify areas for improvement and efficiency gains.
 </li>
 <li>
 Develop and implement process enhancement initiatives using methodologies like Lean, Six Sigma, or Kaizen.
 </li>
 <li>
 Monitor and track key performance indicators (KPIs) to evaluate the effectiveness of implemented improvements.
 </li>
 <li>
 Collaborate with cross-functional teams (e.g., supply Planning, Fulfilment, logistics, RSO etc) to align operational goals.
 </li>
 <li>
 Assist in documenting Standard Operating Procedures (SOPs) and process maps for consistency and scalability.
 </li>
 <li>
 Support the automation of manual processes and the integration of tools and technology to streamline operations.
 </li>
 <li>
 Conduct time-and-motion studies and root cause analysis to resolve recurring issues.
 </li>
 <li>
 Prepare and present performance reports and improvement proposals to management.
 </li>
 <li>
 Drive a culture of continuous improvement and operational excellence within the organization.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Experience supporting or leading continuous improvement initiatives within operational or business environments.
 </li>
 <li>
 Proven ability to work with diverse teams to align process improvements Experience supporting change management and engaging stakeholders at different organizational levels.
 </li>
 <li>
 Experience developing and maintaining Standard Operating Procedures (SOPs), workflows, and training materials.
 </li>
 <li>
 Familiarity with documentation tools such as Visio, Lucid chart, or similar process design platforms.
 </li>
 <li>
 Experience of ERP systems (specifically SAP) and how they impact operational processes.
 </li>
 <li>
 Experience with automation tools or digital process optimization is a plus (e.g., RPA, workflow engines).
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Krones Middle East Africa FZCO

<div><div><div><div><div>We are seeking a detail-oriented and proactive Warehouse Operations &amp; Quality Specialist to oversee daily warehouse activities while ensuring strict adherence to quality assurance standards. This role plays a key part in maintaining operational efficiency, regulatory compliance, and continuous improvement across warehouse functions.</div> 
</div><div>
</div></div></div><div><div><div><div>Your tasks
<ul><li>Manage and coordinate daily warehouse operations including receiving, storage, picking, packing, and shipping.
</li><li>Develop, implement, and maintain quality assurance processes in line with company standards, customer expectations, and regulatory requirements.</li><li>Conduct quality checks on inbound and outbound goods, ensuring compliance with Krones specifications (dimensions, characteristics, and standards).
</li><li>Perform regular audits and inspections to ensure adherence to safety, operational procedures, and customs regulations.
</li><li>Collaborate with cross-functional teams (procurement, production, logistics, engineering, etc.) to resolve reclamations and streamline workflows.
</li><li>Analyse operational data to identify performance gaps and drive process improvements for efficiency and cost-effectiveness.
</li><li>Train warehouse staff on quality inspection protocols, safety standards, and operational best practices.
</li><li>Ensure proper handling, labelling, and storage of materials to prevent damage, contamination, or quality deviations.
</li><li>Support the implementation of Lean, Six Sigma, and other continuous improvement initiatives.
</li><li>Maintain accurate documentation and generate reports on KPIs, quality metrics, and compliance status for management review.</li></ul>
</div><div>Your profile
<ul><li>Bachelor&rsquo;s degree in Mechanical or Industrial Engineering.
</li><li>Minimum 5 years of experience in warehouse operations, with a strong focus on quality assurance.
</li><li>Proficient in WMS/ERP systems and knowledgeable in quality control and compliance standards.
</li><li>Hands-on experience with Lean, Six Sigma, or other continuous improvement methodologies.
</li><li>Strong analytical, problem-solving, and organizational skills.
</li><li>Excellent communication and interpersonal abilities.
</li><li>Travel Requirement ~ 40% locally to warehouse facilities</li></ul></div></div></div></div></div>

Warehouse Operations & Quality Specialist

Blue Shark Real Estate LLC

Are you a creative and results-driven Digital Marketing Specialist looking to make an impact? Join our dynamic team at Blue Shark Real Estate, where innovation meets opportunity.Key Responsibilities:<ul><li>Plan, develop, and execute digital marketing campaigns across social media, email, and other digital channels.</li><li>Manage and optimize paid ad campaigns (Google Ads, Facebook Ads, Instagram).</li><li>Create engaging content aligned with our brand and marketing goals.</li><li>Track, analyze, and report on campaign performance to ensure continuous improvement.</li><li>Collaborate with internal teams to support lead generation and brand awareness.</li></ul>Requirements:<ul><li>Proven experience in digital marketing (preferably in the real estate sector).</li><li>Proficiency in social media management and advertising platforms.</li><li>Strong knowledge of SEO, Google Analytics, and content creation.</li><li>Excellent communication and organizational skills.</li><li>Graphic design experience is a plus.</li></ul>What We Offer:<ul><li>Competitive salary + performance-based incentives. (salary will discuss upon interview)</li><li>Opportunity to grow with a fast-expanding company.</li><li>Creative and collaborative work environment.</li></ul>How to Apply: Send your CV/Portfolio to info@blue-shark.ae with the subject line: Digital Marketing Specialist Application Job Type: Full-time

Digital Marketing Specialist

Explore 1795+ Continuous improvement specialist in Dubai this October. Find roles across top companies and apply now to boost your career.

1795 continuous improvement specialist jobs IN Dubai

Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now

Process Improvement Specialist

Performance Specialist

Associate - Process & Efficiency

Associate - Process & Efficiency

Warehouse Operations & Quality Specialist

Digital Marketing Specialist