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crm specialist

The Petshop

<div>
 
 
 Job Overview
 
 
 
 As a CRM &amp; Loyalty Specialist, you are an analytical professional with a proven track record of driving revenue growth and increasing customer retention through targeted communications. You will work closely with the CRM &amp; Loyalty Manager and cross-functional teams to implement engaging, creative, and customer-centric strategies that increase LTV, analyze cohorts, and leverage data for impactful decisions. You will actively execute campaigns, iterate quickly through A/B testing and experimentation, and utilize marketing tools to optimize CRM &amp; Loyalty initiatives. Hands-on experience in planning, launching, and analyzing customer retention campaigns is essential, as is a strong obsession with analytics for both online and offline channels.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Creative Development
 
 
 <ul>
 <li>
 Ideate and assist in developing the CRM &amp; Loyalty campaign calendar in support of the CRM &amp; Loyalty Manager.
 </li>
 <li>
 Develop creatives, content, and blogs with creative teams/agencies, managing briefs to campaign execution.
 </li>
 <li>
 Coordinate internally for product identification, asset reception, stock checks, briefs, feedback, and approvals with managers, designers, and agencies.
 </li>
 <li>
 Create HTML/Email templates, including link creation and UTMs.
 </li>
 <li>
 Build content for multiple channels &ndash; SMS, Email Newsletters, Push Notifications, In-App/In-Web messages, and WhatsApp &ndash; including copywriting, translation, link creation, and testing.
 </li>
 <li>
 Contribute to raising awareness around loyalty programs and key CRM activities by coordinating with product, purchase, social, and e-commerce teams.
 </li>
 </ul>
 
 
 Campaign Setup
 
 
 <ul>
 <li>
 Support the execution of the yearly CRM &amp; Loyalty communication calendar by setting up campaigns in coordination with design, product, data, and loyalty partner teams.
 </li>
 <li>
 Assist in setting up phased campaign automation, monitoring, and updating campaigns.
 </li>
 <li>
 Test and execute campaigns in collaboration with design, product, operations, tech, and data teams.
 </li>
 <li>
 Implement, update, and test all triggered and lifecycle campaigns monthly, working closely with the central team and loyalty partners.
 </li>
 </ul>
 
 
 Reporting
 
 
 <ul>
 <li>
 Monitor, analyze, and optimize results for all CRM communication activities.
 </li>
 <li>
 Develop daily reports using KPIs such as response metrics (opens, clicks, reactivity rate, unsubscribe rate), online conversions, additional revenue, and profitability.
 </li>
 <li>
 Use insights from reports to recommend communication best practices.
 </li>
 </ul>
 
 
 Administrative &amp; Other Tasks
 
 
 <ul>
 <li>
 Coordinate with vendors for invoices related to loyalty &amp; CRM tasks and submit them to accounts.
 </li>
 <li>
 Track and follow up on PO approvals and payments.
 </li>
 <li>
 Monitor monthly CRM creative communication and execution actuals vs. budget.
 </li>
 <li>
 Assist in resolving loyalty program queries in coordination with operations, IT, loyalty partners, and other departments.
 </li>
 <li>
 Support the creation and uploading of CMS pages on-site and in-app to enhance the customer journey, including banners and other assets.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 4+ years of proven experience in Loyalty &amp; CRM.
 </li>
 <li>
 Minimum of a master&rsquo;s degree from a reputed and recognized institution.
 </li>
 <li>
 Highly creative with a keen eye for detail and precision.
 </li>
 <li>
 Strong analytical skills and excellent command of English (Arabic is a plus).
 </li>
 <li>
 Hands-on experience with CRM tools (e.g., MoEngage, Clevertap, Hubspot).
 </li>
 <li>
 Creative thinker with confidence in leading product initiatives.
 </li>
 <li>
 Basic understanding of HTML, AMP, and SQL is a plus.
 </li>
 <li>
 Excellent proofreading and copy-editing skills for all forms of communication, including emails, reports, and newsletters.
 </li>
 <li>
 Sound understanding of marketing principles and CRM marketing best practices.
 </li>
 <li>
 Proficiency with MS Office (Word, Excel, PowerPoint, Publisher) and survey tools (e.g., Google Forms, Typeform).
 </li>
 <li>
 Experience with online measurement tools such as Google Analytics, Facebook Insights, etc.
 </li>
 <li>
 Ability to work collaboratively, proactively, and effectively as a team member to achieve personal and collective goals within tight deadlines with minimal supervision.
 </li>
 <li>
 Self-motivated, well-organized, detail-oriented, and able to prioritize effectively.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Pet-friendly workplace
 </li>
 <li>
 Life and medical insurance
 </li>
 <li>
 Employee discounts
 </li>
 <li>
 Career growth opportunities
 </li>
 <li>
 Fast-paced and dynamic environment
 </li>
 </ul>
</div>

CRM & Loyalty Specialist

DOLCE&GABBANA

<div>
 
 Dolce &amp; Gabbana, a global leader in luxury fashion and beauty, seeks a
 
 strategic and results-driven E-commerce, Digital &amp; CRM specialist
 
 to lead 360&deg; digital &amp; CRM initiatives across the GCC region.
 
 
 
 
 
 Based in Dubai, this role is responsible for shaping and leading regional E-com, Digital &amp; CRM strategies in alignment with brand guidelines and global vision.
 
 
 The mission for the role is to
 
 translate global brand vision into impactful regional activations
 
 , elevate brand equity, drive sell-out, and reinforce Dolce &amp; Gabbana Beauty&rsquo;s leadership in the luxury beauty segment.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 
 
 Digital Marketing:
 
 
 
 
 
 <ul>
 <li>
 Align the strategy with key stakeholders to optimize digital investments and ensure effective media mix across paid, owned, and earned channels
 </li>
 <li>
 Manage influencer and digital content strategies to maximize awareness and engagement across Instagram, TikTok, YouTube, and emerging digital platforms
 </li>
 <li>
 Measure and report digital campaign performance (ROI, reach, CPM, engagement), providing actionable insights to optimize future investments
 </li>
 <li>
 Partner and closely collaborate with Global and Regional Digital Teams to ensure digital content, brand assets, as well as digital strategies are aligned with key priorities of the region
 </li>
 <li>
 Ensure a strong and efficient digital plan across all channels of distribution &amp; retailers
 </li>
 <li>
 Monitor competitors&rsquo; digital activities and propose innovative activations to reinforce Dolce &amp; Gabbana Beauty&rsquo;s online leadership
 </li>
 <li>
 Research new Digital Marketing trends and best practices across various countries to amplify the digital investment in the Middle East region
 </li>
 </ul>
 
 
 
 
 
 CRM &amp; Consumer Engagement:
 
 
 
 
 
 <ul>
 <li>
 Develop and deploy CRM strategies across boutiques and department stores to drive client retention and loyalty
 </li>
 <li>
 Collaborate with HQ CRM and retailer teams to implement personalized, data-driven activations and clienteling initiatives
 </li>
 <li>
 Lead CRM data &amp; dashboards to drive the action plans on recruitment and retaining the clients
 </li>
 <li>
 Leverage consumer insights and segmentation to tailor brand experiences across online and offline touchpoints.
 </li>
 <li>
 Ensure distributors &amp; retailers compliance with brand CRM standards and implementation guidelines
 </li>
 <li>
 Provide monthly insights on CRM actions and KPIs
 </li>
 </ul>
 
 
 
 
 
 E-Commerce &amp; E-Retail:
 
 
 
 
 
 <ul>
 <li>
 Manage online presence across regional E-retailers, ensuring perfect CARS (Content, Assortment, Ratings &amp; Reviews, Search) execution
 </li>
 <li>
 Align E-retail activations with commercial and marketing priorities, maximizing online visibility and conversion.
 </li>
 <li>
 Track and report key e-commerce KPIs: Sales, Market Share, ROAS, Conversion Rate, and Traffic.
 </li>
 <li>
 Monitor competitors&rsquo; e-commerce activities and propose innovative activations to reinforce Dolce &amp; Gabbana Beauty&rsquo;s online leadership.
 </li>
 </ul>
 
 
 
 
 
 Budget &amp; Performance Management:
 
 
 
 
 
 <ul>
 <li>
 Oversee &amp; optimize A&amp;P budgets across all channels ensuring efficient allocation and ROI for all e-retail, digital &amp; CRM activations
 </li>
 <li>
 Monitor, report and optimize E-commerce KPIs (Sales, Market Share, Online weight, ROAS, CR, Traffic, SOV, SOS, Content Score).
 </li>
 <li>
 Lead digital, e-com &amp; CRM costs to ensure adherence to financial targets
 </li>
 <li>
 Track monthly digital/ e-com sell-out performance by market, by retailer, by category, identifying key business drivers
 </li>
 <li>
 Ensure a monthly tracker of CRM KPIs &amp; dashboards
 </li>
 <li>
 Prepare monthly reports and business reviews highlighting key achievements, challenges and corrective actions
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 1-3 years of experience in E-commerce/Digital fields
 </li>
 <li>
 Proven expertise in omnichannel digital marketing, digital ecosystem management, e-commerce management
 </li>
 <li>
 Highly organized with strong attention to detail
 </li>
 <li>
 Data-driven with proficient analytical skills
 </li>
 <li>
 Very good skills with Excel &amp; MS Office
 </li>
 <li>
 Professional fluency in English, Arabic is an advantage
 </li>
 <li>
 Open, dynamic, flexible, highly motivated, team-oriented, and capable of working independently
 </li>
 <li>
 Demonstrates learning agility, ability to anticipate change, and strive for excellence in execution.
 </li>
 </ul>
 
 
</div>

DG Beauty | Regional E-Commerce, Digital & CRM Specialist

Power and Sun Solar Equipments Trading L.L.C

Overview We are seeking a proactive and detail-oriented Marketing Specialist to support and drive our integrated marketing efforts across digital and offline channels. This role requires strong hands-on experience with marketing automation tools, CRM systems and multi-channel campaign execution with a particular focus on email, LinkedIn and YouTube marketing. Responsibilities <ul> <li>Develop and manage email sequences and automation workflows tailored to different customer segments.</li> <li>Lead LinkedIn outreach campaigns including audience targeting messaging and performance tracking.</li> <li>Execute email marketing campaigns (Zoho) including design scheduling A/B testing and analytics review.</li> <li>Oversee YouTube content strategy including briefing scripting scheduling and performance reporting.</li> </ul> Marketing Automation & CRM <ul> <li>Build test and optimize marketing automation flows using Zoho Marketing Automation.</li> <li>Maintain and oversee CRM hygiene and pipeline data accuracy (Zoho CRM preferred).</li> <li>Collaborate with sales to review lead qualification criteria regularly and ensure proper lead nurturing.</li> </ul> Data & Audience Management <ul> <li>Manage and update segmented contact lists for targeted campaigns.</li> <li>Leverage analytics to improve campaign effectiveness and lead engagement.</li> </ul> Key Skills & Qualifications <ul> <li>Bachelor s degree in Marketing Communications or related field.</li> <li>2-4 years of experience in digital marketing and marketing operations.</li> <li>Hands-on experience with Marketing Automation Zoho CRM or similar tools.</li> <li>Strong proficiency in email marketing lead nurturing and customer segmentation.</li> <li>Experience in LinkedIn marketing and outreach.</li> <li>Familiarity with YouTube content production and platform management.</li> <li>Comfortable working with data tools and performance metrics.</li> <li>Excellent communication coordination skills.</li> </ul> Please note that we are considering candidates who are already in Dubai. If you are interested please share your resume to our email ID at Marketing, Events management, Brand promotions.

Digital Marketing Specialist

EDGE INTEGRATED TECHNICAL SERVICES LLC

Job Description:We are looking for a Zoho CRM Developer / Analyst who can independently design, develop, and customize Zoho CRM modules to meet business requirements. The ideal candidate will have hands-on experience in building workflows, automation, reports, and integrations while ensuring smooth functionality across departments.You will work closely with management and internal teams to understand process needs, optimize CRM usage, and enhance data-driven decision-making.Key Responsibilities:<ul><li>Design and develop custom Zoho CRM modules, fields, layouts, and dashboards.</li><li>Create and manage workflows, automation, and blueprints to streamline business operations.</li><li>Customize CRM functions using Deluge scripting and ensure system efficiency.</li><li>Integrate Zoho CRM with other Zoho applications (Books, Projects, Creator, etc.) and third-party tools.</li><li>Analyze existing processes and recommend system improvements to enhance productivity.</li><li>Troubleshoot technical issues and implement timely solutions.</li><li>Ensure data integrity and accuracy across all CRM modules.</li><li>Prepare reports, performance metrics, and analytics as required by management.</li><li>Work independently on CRM development projects with minimal supervision.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Minimum 2&ndash;3 years of hands-on experience in Zoho CRM development.</li><li>Strong understanding of Deluge scripting, API integration, and Zoho ecosystem.</li><li>Proven experience in module creation and customization.</li><li>Ability to work independently and deliver results within deadlines.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and documentation abilities.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Can you create the CRM Modules on your own?</li><li>Can you work Independently at Backend?</li><li>Can you work as Zoho CRM Analyst?</li></ul>

Zoho CRM Developers

Lean Technologies

<div>
 
 
 About the Job
 
 
 
 
 
 
 We&rsquo;re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You&rsquo;ll play a key role in shaping how our commercial teams operate and succeed. You&rsquo;ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it&rsquo;s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.
 
 
 
 
 
 You&rsquo;ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.
 
 
 
 
 
 
 About Lean
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we&rsquo;re building the rails for Open Finance in MENA. We&rsquo;re trusted by 250+ clients across the UAE and Saudi Arabia &mdash; including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region&rsquo;s most valuable Open Banking platform.
 
 
 
 
 
 Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that&rsquo;s setting the standard for open banking in MENA.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)
 </li>
 <li>
 Build automations using AI tools, workflow automation platforms and HubSpot workflows
 </li>
 <li>
 Connect HubSpot with tools across the GTM stack
 </li>
 <li>
 Enrich and maintain high-quality CRM data
 </li>
 <li>
 Create and document internal processes and support enablement across teams
 </li>
 <li>
 Assist in building reports and dashboards that drive better decision-making
 </li>
 </ul>
 
 
 
 
 
 Minumum Qualifications
 
 
 
 
 
 <ul>
 <li>
 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)
 </li>
 <li>
 Experience with HubSpot (or similar CRMs), and automation tools
 </li>
 <li>
 Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)
 </li>
 <li>
 Curious, tech-savvy, and excited to own and improve complex systems
 </li>
 <li>
 Strong organizational skills and sharp attention to detail
 </li>
 <li>
 Excellent communication skills and a collaborative, cross-functional mindset
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 <ul>
 <li>
 Experience with AI tools (ChatGPT, Claude, Gemini etc.)
 </li>
 <li>
 Background in a startup or fast-growing B2B SaaS environment
 </li>
 <li>
 Familiarity with SQL, JavaScript or API/webhooks
 </li>
 </ul>
</div>

Revenue Operations Associate

Pixxi

<div>
 
 Company Description
 
 
 
 Pixxi is an innovative platform that serves as a comprehensive CRM solution for all facets of real estate operations. It combines the advanced capabilities of global systems with tailored features to meet the unique needs of regional markets. With a focus on efficiency and customization, Pixxi empowers teams in the real estate sector to streamline processes and improve collaboration. This all-in-one platform ensures seamless functionality across departments, enabling users to manage their workflows effectively.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in Dubai, United Arab Emirates, for a Business Development Specialist. Responsibilities include identifying and creating new business opportunities, building and maintaining relationships with clients and partners, managing sales pipelines, and preparing relevant presentations or proposals. The Specialist will also conduct market analysis, collaborate closely with internal teams to align on business goals, and strategize for growth and expansion.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong business development, relationship management, and networking skills
 </li>
 <li>
 Proficiency in market analysis, lead generation, and sales strategy
 </li>
 <li>
 Expertise in communication, presentation, and negotiation skills
 </li>
 <li>
 Ability to analyze data and create detailed reports or sales projections
 </li>
 <li>
 Familiarity with CRM software and tools
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field
 </li>
 <li>
 Proven work experience in a relevant role, preferably in the real estate or technology industry
 </li>
 <li>
 Results-driven mindset, with excellent organizational and collaborative abilities
 </li>
 <li>
 Fluency in English is required; knowledge of additional languages is a plus
 </li>
 </ul>
</div>

Business Development Specialist

MTS Group

WE&rsquo;RE HIRING!Real Estate | PLOT SPECIALIST Location: Dubai, UAE MTS Group &ndash; HeadquartersROLE OVERVIEW:We are looking for an experienced PLOT Specialist to join our dynamic real estate team in Dubai. If you have solid experience in plot transactions and a proven track record, we want to hear from you.WHAT WE OFFER: ✔ Salary to be discussed during interview ✔ High commission structure ✔ Company Visa ✔ Company SIM ✔ Company Car for viewings and meetings ✔ Qualified Leads &amp; Strong Marketing Support ✔ Career Growth OpportunitiesKEY RESPONSIBILITIES:* Work with investors, developers &amp; landowners * Conduct site visits &amp; close high-value deals * Stay updated on plot market trends &amp; regulations * Ensure smooth documentation &amp; legal complianceREQUIREMENTS :✔ Minimum 3-4 years Dubai real estate experience (Plot transactions) ✔ Proven track record in plot sales &ndash; Mandatory ✔ Strong negotiation &amp; closing skills ✔ Knowledge of Dubai plot regulations ✔ CRM &amp; property portal experience ✔ Attested Bachelor&rsquo;s Degree ✔ Immediate joiner preferredAPPLY NOW! Send your CV or DM us to apply. Join MTS Group and grow your real estate career in Dubai!Job Type: Full-timeApplication Question(s):<ul><li>Do you have proven track of record?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Real Estate Plot Specialist in Dubai : 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Real Estate - Plot Specialist

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