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Mabasim Alkhair Trd

Job Title: Customer &amp; Administrator OfficerLocation: My4x4 Automotive Service Center Reports to: Service Manager / Operations Manager Employment Type: Full-TimeJob Purpose:The Customer Service &amp; Administrator Officer plays a vital role in ensuring smooth day-to-day operations at the front desk and in the workshop office. This role is responsible for providing exceptional customer service, handling administrative tasks, managing bookings, and supporting workshop operations through accurate documentation and coordination.Key Responsibilities: Customer Service<ul><li>Greet and welcome customers in a professional and friendly manner.</li><li>Handle inbound calls, emails, and messages regarding inquiries, bookings, and service updates.</li><li>Explain services, quotes, and invoices to customers clearly and confidently.</li><li>Maintain regular communication with customers throughout the repair or service process.</li><li>Handle customer complaints or concerns tactfully and escalate as needed.</li></ul>Administrative Duties<ul><li>Schedule and confirm service appointments, ensuring efficient workshop workflow.</li><li>Prepare job cards, quotes, invoices, and other workshop-related documents.</li><li>Maintain accurate and organized customer and vehicle service records.</li><li>Process payments and manage cash, EFTPOS, and electronic transactions.</li><li>Order and track spare parts as requested by workshop staff.</li><li>Manage petty cash and assist with inventory documentation.</li></ul>Workshop Coordination<ul><li>Coordinate with mechanics and technicians to track job progress and completion.</li><li>Update the job status in management systems (e.g., workshop software or spreadsheets).</li><li>Ensure parts are available and ready for scheduled jobs.</li><li>Maintain a clean and organized reception and office area.</li></ul>Reporting &amp; Compliance<ul><li>Generate daily, weekly, and monthly reports on job progress, customer feedback, and payments.</li><li>Ensure all documentation complies with company policies and industry regulations.</li><li>Support audits, safety inspections, and compliance processes as required.</li></ul>Key Skills &amp; Requirements:<ul><li>Proven experience in customer service and/or administrative roles (automotive experience preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in office software (MS Office, Google Workspace) and familiarity with workshop management systems.</li><li>High attention to detail and a strong sense of responsibility.</li><li>Ability to work in a fast-paced and team-oriented environment.</li><li>A valid driver&rsquo;s license is advantageous.</li></ul>Why Join My4x4 Automotive Service Center?<ul><li>Work with a dedicated and passionate team in the automotive industry.</li><li>Friendly, supportive workplace culture with opportunities for growth.</li><li>Exposure to a wide range of vehicles and mechanical services.</li><li>Competitive remuneration and benefits.</li></ul>Job Types: Full-time, PermanentPay: RO160.000 - RO220.000 per monthAbility to commute/relocate:<ul><li>Muscat: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Customer & Administrator Officer

MedNet Global Healthcare Solutions LLC

<div>
 
 
 Customer Service Officer for MN SPC - Omani National
 
 
 
 As a member of
 
 Munich Re
 
 the
 
 MedNet Oman
 
 is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
 
 &ldquo;Officer - Customer Service&rdquo;
 
 who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.
 
 
 
 Your Job:
 
 
 <ul>
 <li>
 Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
 </li>
 <li>
 Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
 </li>
 <li>
 Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
 </li>
 <li>
 Strengthening the business relationship with Insurance companies and intermediaries.
 </li>
 <li>
 Educating, strengthening and enhancing individual member relationships and experiences.
 </li>
 <li>
 Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
 </li>
 <li>
 Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
 </li>
 <li>
 Ability to deliver quality outreach program with an effective reach within reasonable timelines set.
 </li>
 </ul>
 
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 <li>
 Computer Literacy (MS Word, MS Excel, MS PowerPoint)
 </li>
 <li>
 Good spoken and written communication skills (English &amp; Arabic)
 </li>
 <li>
 Knowledge related to medical terminology.
 </li>
 <li>
 Health Insurance industry / market knowledge would be an added advantage.
 </li>
 <li>
 Flexibility to work on shift basis.
 </li>
 <li>
 Quality focus and customer oriented
 </li>
 <li>
 Ability to handle objections raised by customers.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 Multilingual (Arabic and English)
 </li>
 <li>
 Omani nationals.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
</div>

Customer Service Officer

Wadi Baad Trading and Transportation LL

Job Opening: HR OfficerLocation: Muscat, Oman Employment Type: Full-Time Experience Level: Minimum 4 years as an HR Officer Company: Rental Business Gender Requirement: Female candidates onlyWe are seeking a highly organized and versatile professional to join our team as an HR Officer.Candidate Requirements<ul><li>Bachelor&rsquo;s degree in human resources, Business Administration, or related field</li><li>Minimum of 4 years of proven experience as an HR Or Similar.</li><li>Develop, implement, and oversee Standard Operating Procedures (SOPs) specifically designed for the rental business to ensure efficiency, consistency, and compliance.</li><li>Manage recruitment, onboarding, and employee exit processes</li><li>Develop and implement HR policies and ensure compliance</li><li>Coordinate employee performance reviews and training programs</li><li>Ensure compliance with labor laws and company regulations</li><li>Manage executive calendars, schedule meetings, and prepare minutes</li><li>Ability to work independently and handle confidential information</li></ul>Pre-Screening QuestionnairePlease answer the following questions when applying:<ul><li>Are you ready to travel to any GCC country if required? (Mandatory)</li><li>Are you willing to take on both secretarial and administrative tasks alongside HR responsibilities?</li><li>Do you have experience in handling performance reviews and employee development programs?</li><li>Send your updated CV and responses to the questionnaire to: hrmwbt@gmail.com</li></ul>Job Type: Full-time

Human Resource Officer

Dollar Car Rental - AAA Group

About the RoleWe are seeking an experienced and detail-oriented Public Relations Officer (PRO) to join our Administration team in Oman. The ideal candidate will manage all government-related tasks, legal procedures, vehicle registrations, and compliance activities while ensuring smooth business operations.Key Responsibilities<ul><li>Handle all fleet-related processes including vehicle registration, renewals, transfers, customs clearance, and final disposal/sale.</li><li>Liaise with government departments, traffic authorities, and courts to resolve issues affecting business operations.</li><li>Release impounded vehicles from police custody and initiate legal cases against defaulting customers when required.</li><li>Ensure timely settlement of traffic fines to avoid penalties or operational blockages.</li><li>Support the Accident Department with accident reports, documentation, and issue resolution.</li><li>Supervise and manage traffic assistants, ensuring proper delegation, training, evaluation, and motivation.</li><li>Coordinate with the General Transportation Authority in Oman for permits and approvals as per customer requirements.</li><li>Work with insurance brokers to manage fleet insurance and related documentation.</li><li>Obtain advertisement permits for leased vehicles.</li><li>Support the Credit &amp; Collections team by assisting in recovery of outstanding payments from problematic customers.</li><li>Prepare NOCs and formal letters to government entities.</li><li>Perform additional functions and provide branch support across Oman as directed by the Oman Manager.</li></ul>Key Requirements<ul><li>Proven experience as a PRO in Oman (preferably in the automotive, leasing, or rental industry).</li><li>Strong knowledge of Oman government regulations, processes, and traffic/transportation authority requirements.</li><li>Ability to handle legal cases, documentation, and court procedures.</li><li>Excellent communication and interpersonal skills (Arabic fluency preferred, English mandatory).</li><li>Strong organizational and problem-solving abilities.</li><li>Valid Oman Driving License required.</li><li>Ability to manage a team and work under pressure in a fast-paced environment.</li></ul>Job Type: Full-timePay: RO500.000 - RO600.000 per month

Public Relation Officer

ManpowerGroup

QA/QC OfficerLocation: OmanProject Type: EPC &ndash; Marine Infrastructure (Jetty Construction)Contract Type: Project-BasedJob Summary:We are seeking a detail-oriented and experienced QA/QC Officer to oversee quality assurance and control activities on a marine infrastructure construction project in Oman. The successful candidate will ensure that all construction activities meet the required standards and specifications, and will be responsible for implementing and maintaining quality systems throughout the project lifecycle.Key Responsibilities:<ul><li>- Develop and implement project-specific QA/QC plans and procedures.</li><li>- Conduct inspections and audits to ensure compliance with quality standards and specifications.</li><li>- Monitor construction activities and materials to ensure adherence to approved quality standards.</li><li>- Coordinate with construction teams, subcontractors, and suppliers to resolve quality issues.</li><li>- Maintain accurate documentation of inspections, test results, and quality reports.</li><li>- Ensure that non-conformances are identified, documented, and resolved effectively.</li><li>- Support continuous improvement initiatives and provide training on quality standards.</li><li>- Prepare and submit quality reports for internal and external stakeholders.</li><li>- Ensure compliance with international standards and project-specific requirements.</li></ul>Qualifications &amp; Experience:Experience with LNG (Liquefied Natural Gas) projects is preferred.<ul><li>- Minimum 5 years of experience in QA/QC roles, preferably within the construction or oil &amp; gas sectors.</li><li>- Strong knowledge of quality management systems, inspection techniques, and relevant standards.</li><li>- Experience with marine or heavy civil construction projects is highly desirable.</li><li>- Excellent attention to detail and documentation skills.</li><li>- Ability to work independently and collaboratively in a fast-paced project environment.</li></ul>Additional Requirements:<ul><li>- Willingness to be based full-time on-site in Oman.</li><li>- Fluent in English (spoken and written).</li><li>- Valid passport and ability to travel as required.</li></ul>Job Type: Full-timePay: RO629.000 - RO1,048.000 per month

Qc Inspector

Axiom Technologies

<div>Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
<h2 class="jobSectionHeader">Key Responsibilities:</h2>
<ul><li>Provide first- and second-level support for desktops, laptops, printers, and mobile devices.</li>
<li>Respond to service requests and incidents via ticketing system, phone, or in-person.</li>
<li>Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.</li>
<li>Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).</li>
<li>Set up and configure new employee workstations, including user accounts and permissions.</li>
<li>Maintain asset inventory and ensure accurate documentation of IT equipment.</li>
<li>Assist with onboarding/offboarding of employees from a technical perspective.</li>
<li>Support remote users with VPN, remote desktop, and connectivity issues.</li>
<li>Collaborate with other IT teams on escalated issues or project-related tasks.</li>
<li>Follow security protocols and assist with antivirus, patching, and data protection policies.</li>
</ul><h2 class="jobSectionHeader">Qualifications Required:</h2>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
1+ year of experience in a desktop support, helpdesk, or IT technician role. 
Strong knowledge of Windows OS, Office 365, and basic networking concepts. 
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. 
Excellent communication and interpersonal skills. 
Strong troubleshooting and problem-solving abilities.
<h2 class="jobSectionHeader">Preferred:</h2>
Experience with macOS or Linux environments. 
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. 
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). 
<h2 class="jobSectionHeader"> 
Working Conditions:</h2>
On-site support may be required. 
Occasional lifting of equipment (up to 25 lbs). 
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.in@axiomtechnologies.com</div>

IT Desktop Support

MTS Globe

<div>Company: DESERT GATE TOURISM - OMAN

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

We are seeking a Project Executive &ndash; Charter Groups to support the management and coordination of all operational aspects of charter group services, including airport transfers, excursions, and roundtrip programs. The role focuses on ensuring smooth execution of daily operational tasks, accurate system records, and timely communication between internal departments, suppliers, and field teams.

The ideal candidate is highly organized, detail-oriented, and possesses strong communication skills, with the ability to multitask and work effectively in a fast-paced environment.

Charter Airport Transfers
<ul><li>
Check and summarize seat production from supplier portals.</li>
<li>Update REPs and Operations teams on seat sales and allocations.</li>
<li>Prepare weekly passenger transfer lists and coordinate with the Snr Project Manager on vehicle allocation.</li>
<li>Send internal correspondence to the Operations team regarding charter transfers.</li>
<li>Create records in the system to ensure accurate data entry and traceability.</li>
<li>Generate invoices for charter-related services.</li>
</ul>
Excursion Management
<ul><li>
Track online and on-site excursion sales, maintaining daily and weekly updates.</li>
<li>Coordinate with the system administrator to correct data discrepancies or system errors.</li>
</ul>
Round Trip Coordination
<ul><li>
Track sales and ensure release of unsold rooms 19 days prior to group arrival.</li>
<li>Prepare and send rooming lists and LPOs to hotels according to confirmed itineraries.</li>
<li>Create system records for each group and communicate program details to Operations.</li>
</ul>
Administrative &amp; Support Functions
<ul><li>
Maintain updated operational records and ensure proper filing for audit and reference purposes.</li>
<li>Liaise with the finance department to support invoicing and reconciliation processes.</li>
<li>Support REPs with basic operational coordination when needed.</li>
<li>Contribute to daily communication flow between field staff, suppliers, and internal teams.</li></ul></div>
 
<ul><li>Bachelor&rsquo;s degree in Tourism, Hospitality Management, Business Administration, Event Management, or a related field preferred</li>
<li>Industry Experience &ndash; Minimum of 2-3 years of experience ravel, or event operations, preferably within a Destination Management Company (DMC).</li>
<li>Technical Acumen &ndash; good knowledge of reservation and operations systems and supplier portals.</li>
<li>Analytical Ability &ndash; Capable of tracking and reconciling data accurately across multiple systems.</li>
<li>Specialist Knowledge &ndash; a good understanding of group travel, charter logistics; destination product knowledge would be an advantage</li>
<li>Language Skills &ndash; Fluent in English (spoken and written) is essential, Polish language skills would be an advantage</li>
<li>IT Proficiency &ndash; Comfortable using reservation systems, Microsoft Office, and itinerary planning tools.</li></ul>

Project Executive – Charter Groups - DMC/Tourism

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