sales coordinator

sales associate

sales consultant

customer service executive

call center agent

customer assistant

MMI - Maritime and Mercantile International

About Us <p>Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences.</p> What's the purpose of this role <p>To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance.</p> What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us <p>By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us.</p> How to apply <p>Click the Apply button above</p>

Customer Service Assistant

Planet

<div></div><div><div><div><div><div><div>remote type</div><div>
Onsite</div></div></div></div><div></div><div><div><div>
locations</div><div>
Dubai Tax Free Office - UAE</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 3 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR10258</div></div></div></div></div></div>
<br><div><div>Key Responsibilities:</div><ul><li><div>
Answer incoming customer calls in a professional and courteous manner.</div></li><li><div>
Handle customer inquiries, complaints, and requests efficiently and accurately.</div></li><li><div>
Provide product and service information to customers.</div></li><li><div>
Process orders, forms, applications, and requests.</div></li><li><div>
Identify and escalate priority issues to the appropriate team or department.</div></li><li><div>
Maintain detailed and accurate records of customer interactions.</div></li><li><div>
Follow call centre procedures, scripts, and quality standards.</div></li><li><div>
Meet performance targets including call handling time, customer satisfaction, and resolution rate.</div></li><li><div>
Collaborate with team members and other departments to resolve complex issues.</div></li><li><div>
Continuously update knowledge of company products, services, and policies.</div></li></ul><div>
Key Competencies:</div><ul><li><div>
Customer focus</div></li><li><div>
Communication skills</div></li><li><div>
Teamwork</div></li><li><div>
Adaptability</div></li><li><div>
Time management</div></li><li><div>
Conflict resolution</div></li><li><div>
Preference for native Russian or Mandarin speaker</div></li></ul><div>
At Planet, we embrace a hybrid work model, with three days a week in the office.</div><div><br>
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.</div></div>
<br><div><p>About Us</p><p></p><div><div><div><div><div>
Company Background</div><div>
Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.</div><div></div><div>
Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.</div><div></div><div>
With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.</div></div></div></div></div></div><div></div>

Customer Service Assistant (Russian or Chinese speaking)

Dubenga

Role DescriptionThis is a full-time, on-site role for an Assistant Store Manager located in Dubai. The Assistant Store Manager will be responsible for overseeing daily store operations, managing staff, maintaining inventory, and ensuring excellent customer service. The role involves coordinating with suppliers, organizing promotions, and handling store-related administrative tasks. The Assistant Store Manager will also play a significant role in achieving sales targets and enhancing the overall customer experience.QualificationsStrong managerial and leadership skillsExperience in inventory management and retail operationsExcellent customer service and interpersonal communication skillsAbility to develop and implement sales strategiesProficiency in using point-of-sale (POS) systems and store management softwareFlexibility to work in shifts and manage time effectivelyPrevious experience in retail or store management is a plusBachelor s degree in Business Administration, Management, or related field preferred

Assistant Store Manager

Casagrand Builders Pvt Ltd

<p><b>Position:</b> Assistant Manager &ndash; CRM<br/><b>Location:</b> Dubai<br/><b>Industry:</b> Real Estate Developer</p><p><b>Job Summary:</b><br/>We are seeking a proactive and customer-focused <b>Assistant Manager &ndash; CRM</b> with prior experience in the <b>real estate development sector</b>. The role involves managing post-sales activities, ensuring high customer satisfaction, handling documentation, and maintaining effective communication between customers and internal teams.</p><p><b>Key Responsibilities:</b></p><p>&middot; Manage the end-to-end customer relationship process from booking to handover.</p><p>&middot; Coordinate with sales, finance, projects, and legal teams to resolve customer queries.</p><p>&middot; Handle customer documentation, agreement execution, and payment follow-ups.</p><p>&middot; Ensure timely updates to customers regarding project progress and possession timelines.</p><p>&middot; Address customer concerns and provide effective resolutions.</p><p>&middot; Support in CRM data management and maintaining accurate records.</p><p>&middot; Assist in planning and executing customer engagement initiatives.</p><p>&middot; Generate reports and MIS for management review.</p><p><b>Requirements:</b></p><p>&middot; Bachelor&rsquo;s degree in Business Administration or related field.</p><p>&middot; <b>Minimum 3&ndash;6 years of experience in CRM within a real estate developer firm</b> (mandatory).</p><p>&middot; Excellent communication and interpersonal skills.</p><p>&middot; Strong organizational and problem-solving abilities.</p><p>&middot; Proficiency in MS Office and CRM software.</p><p>&middot; Ability to work under pressure and meet deadlines.</p><p>Job Type: Full-time</p><p>Pay: AED6,000.00 - AED8,000.00 per month</p>

Asst. Manager -CRM

Majid Al Futtaim

Overview <p>Join to apply for the <b>Assistant Store Manager - eleventy</b> role at <b>Majid Al Futtaim</b>.</p><p><b>JOB TITLE</b><br/>Assistant Store Manager Majid Al Futtaim Lifestyle Operations</p> Role Summary <p>The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.</p> Role Profile <ul><li>Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.</li><li>Drive the Store team to deliver the highest levels of customer service at all times.</li><li>Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.</li><li>Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.</li><li>Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.</li><li>Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.</li><li>Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.</li><li>Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.</li></ul> Requirements <ul><li>Diploma - High school certificate</li><li>Qualification in Retail related field is an added advantage</li><li>Minimum 4-5 years' industry experience</li><li>Management skills.</li></ul> Attributes <ul><li>Seniority level: Mid-Senior level</li><li>Employment type: Full-time</li><li>Job function: Sales and Business Development</li><li>Industries: Retail</li></ul>

Assistant Store Manager - eleventy

IHG Hotels & Resorts

<p>Join to apply for the <strong>Franchise Hotel - Assistant Food & Beverage Manager</strong> role at <strong>IHG Hotels & Resorts</strong></p><p>Join to apply for the <strong>Franchise Hotel - Assistant Food & Beverage Manager</strong> role at <strong>IHG Hotels & Resorts</strong></p><p>Get AI-powered advice on this job and more exclusive features.</p><p><em>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees</em>.<br><br><em>By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer</em>.<br><br><strong>About Us<br><br></strong>Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels<br><br><strong>Your day to day<br><br></strong><ul><li>Oversee daily operations of the food and beverage department, ensuring compliance with health, safety, and quality standards.</li><li>Manage inventory control, including ordering supplies, conducting stock takes, and minimizing waste.</li><li>Develop and implement training programs for food and beverage staff to enhance service quality and efficiency.</li><li>Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages.</li><li>Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary.</li><li>Assist in creating and updating menus, considering seasonal availability, customer preferences, and cost-effectiveness.</li><li>Monitor financial transactions and budget adherence, including payroll management and cost analysis.</li><li>Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination.<br><br></li></ul><strong>What We Need From You<br><br></strong><ul><li>Minimum of 2 years of experience in a food and beverage management role</li><li>Bachelor's degree in hospitality or a related field</li><li>Knowledge of food and beverage industry regulations and compliance</li><li>Ability to manage inventory and control costs</li><li>Proficiency in Microsoft Office and Point of Sale (POS) systems</li><li>Excellent communication and interpersonal skills</li><li>Strong leadership and team management abilities</li><li>Ability to multitask and work under pressure</li><li>Customer-focused mindset and commitment to providing exceptional service</li><li>An eye for detail and a passion for quality assurance<br><br></li></ul><strong>What We Offer<br><br></strong>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.<br><br>We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>So, join us and you'll become part of our hotel family.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p> Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Temporary</li></ul> Job function <ul><li> Job function Other</li><li> Industries Hospitality</li></ul><p>Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x</p><p>Get notified about new Assistant Food Beverage Manager jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p> Assistant Manager - Breakfast Operations - Jumeirah Burj Al Arab <p>Dubai, Dubai, United Arab Emirates 23 hours ago</p> Assistant Outlet Manager - F&B - Jumeirah Wild Wadi Junior Floor Assistant Manager (M/F) - NEW OPENING Dubai Assistant Restaurant Manager (All Day Dining) Hilton Dubai Palm Assistant Outlet Manager - Nuska Beach - Jumeirah Beach Hotel Restaurant Manager (Ginori Terrace, Signature Lounge) - The St. Regis Downtown Dubai Assistant Restaurant Manager - The Butcher Shop & Grill OliOli Dubai Operations Manager - F&B <p>Dubai, Dubai, United Arab Emirates 2 hours ago</p> Assistant Outlet Manager - All-Day Dining Restaurant <p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Franchise Hotel - Assistant Food & Beverage Manager

Atlantis Resorts

<p>Join and apply for the <b>Assistant Manager, En Fuego</b> role at <b>Atlantis Resorts</b>.</p> <p>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every turn.</p> About The Role <p>As an Assistant Manager at En Fuego, you will be assisting the Restaurant General Manager and the Assistant Restaurant General Manager in overseeing the efficient running and profitability of the restaurant's daily activities. Your responsibilities include training and developing team members, coordinating employee schedules, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee retention, deliver outstanding guest service and overall customer satisfaction.</p> About You <p>The ideal candidate will have experience within a luxury hotel, with a minimum of 3 to 5 years' experience in a similar role. Previous international experience is also preferred. Team leadership skills and a high level of customer focus, along with the ability to work under pressure and a hands on management style, are important aspects of this role.</p>

Assistant Manager, En Fuego

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