sales manager

sales coordinator

executive assistant

administrative assistant

sales associate

customer assistant

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 171348
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 To provide exceptional front-line customer service that enhances the shopping experience for all visitors to the retail center. The role involves welcoming guests, addressing inquiries and concerns, offering accurate information about the mall&rsquo;s services, stores, and promotions, and ensuring that all customer interactions reflect the mall's commitment to service excellence. The customer service staff also supports daily operations by coordinating with internal teams and tenants, contributing to a safe, friendly, and customer-focused environment
 
 
 
 What you will do:
 
 
 
 
 Responsible for:
 
 
 
 
 Customer Service:
 
 
 
 Responsible for delivering exceptional customer service to all visitors, with sensitivity to cultural differences and an understanding of diverse customer expectations.
 
 
 
 Site Knowledge:
 
 
 
 Responsible for developing an in depth understanding of the retail centre to assist to any customer queries
 
 
 
 Mall Collaterals:
 
 
 
 Responsible for maintaining adequate stock of mall collaterals.
 
 
 
 Resolution of Problem:
 
 
 
 Responsible for proactively resolving customer complaints/ issues within the delegated level of authority.
 
 
 
 Coordination:
 
 
 
 Coordinate with other departments within the mall, with respect to any issues relevant to these areas.
 
 
 
 Sales:
 
 
 
 Provide Gift Card and Business Service Suppor
 
 
 
 Management Support:
 
 
 
 Provide support to the inter-departments at DFCM so as to provide management front line data to understand public opinion, gauge visitor experience or make business and marketing decisions
 
 
 
 Emergency Aid and Response Team Member
 
 :
 
 
 Provide basic level first aid services and emergency assistance to the customer.
 
 
 
 Job Context:
 
 
 
 This role is responsible for delivering a high standard of customer service in a professional, courteous, and efficient manner, reflecting the company's commitment to excellence within the shopping centre industry. As the face of Dubai Festival City Mall, the Customer Service staff will handle all visitor inquiries and assistance with a friendly and solution-oriented approach. The role requires strict adherence to the Customer Service Guidelines and full compliance with all HR policies and procedures.
 
 
 
 Required skills to be successful:
 
 
 
 
 Job-Specific Skills:
 
 
 
 <ul>
 <li>
 Customer Service Excellence
 </li>
 <li>
 Verbal and written communication
 </li>
 <li>
 Problem Solving and Complaint Handling
 </li>
 <li>
 Willing to work on weekends, official holidays and outside the official working hours.
 </li>
 <li>
 POS &amp; Gift Card Handling
 </li>
 <li>
 Team Collaboration
 
 
 </li>
 </ul>
 
 Behavioural Competencies
 
 :
 
 
 <ul>
 <li>
 Friendly, approachable, honest and trustworthy.
 </li>
 <li>
 Adaptation and Flexibility
 </li>
 <li>
 Emotional Resilience
 </li>
 <li>
 Cultural Sensitivitiy
 </li>
 <li>
 Proactive, punctual and reliable.
 </li>
 <li>
 Positive, cheerful mentality and open to work attitude
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 
 Minimum Qualifications and Knowledge:
 
 
 
 <ul>
 <li>
 Graduation in any degree.
 </li>
 <li>
 Fluent in English, preferably in Arabic or any other language would be an advantage.
 
 
 </li>
 </ul>
 
 Minimum Experience:
 
 
 
 <ul>
 <li>
 2 years relevant customer service experience in a shopping Centre or hospitality background preference for front-desk.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
</div>

Customer Service Assistant I Real Estate I DFC Mall

Atlas Television

Job Title: Customer Service / Production Assistant (English-Arabic Speaker, Female)About the Role: We are looking for a professional, enthusiastic, and well-presented female Customer Service / Production Assistant who is fluent in both English and Arabic. The role involves assisting with production tasks as well as welcoming and supporting guests, ensuring a smooth and professional experience.Key Responsibilities:<ul><li>Welcome and assist guests in a professional and friendly manner</li><li>Provide support to the production team with day-to-day tasks</li><li>Handle customer inquiries and communications in both English and Arabic</li><li>Coordinate and organize schedules as required</li></ul>Requirements:<ul><li>Female candidate</li><li>Fluent in English and Arabic (spoken and written)</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and positive attitude</li><li>Previous experience in customer service or production assistance is an advantage</li></ul>Job Types: Full-time, Permanent, Contract

Customer Service / Production Assistant (English-Arabic Speaker, Female)

Elbirg

Looking for personal assistant who will help out with two small startup businesses. This is an office job located in Jebel Ali. Females onlyRequirements:- fluent in English (written and spoken)- Personal assistant experience- Customer service experienceResponsibilities: - Organizing schedules - Answering customer inquiries (webshop, social media, email) - Checking for orders on the websites - Packing orders - Managing the logistics of the officePreferred:- Driving license (company car will be provided)Job Types: Full-time, PermanentPay: AED3,000.00 per monthApplication Question(s):<ul><li>Are you a WOMAN/FEMALE?</li></ul>Experience:<ul><li>personal assistant: 2 years (Required)</li></ul>Language:<ul><li>English fluently? (Required)</li></ul>License/Certification:<ul><li>driving license? (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Personal Assistant (Females only)

Al Saraya Al Hamraa Gen. Trading

Position TitleAssistant Restaurant ManagerReports ToRestaurant ManagerPosition OverviewThe Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily food and beverage operations. This role ensures excellent customer service, smooth staff performance, and adherence to quality, hygiene, and safety standards. The Assistant Manager helps drive sales, control costs, and maintain a positive dining experience for all guests.Key ResponsibilitiesOperations Management<ul><li>Assist in supervising daily front-of-house (FOH) and back-of-house (BOH) operations.</li><li>Ensure restaurant cleanliness, ambiance, and presentation standards are consistently met.</li><li>Monitor food and beverage quality and service speed.</li><li>Oversee reservations, table management, and guest flow during peak hours.</li></ul>Customer Service<ul><li>Ensure guests receive prompt, friendly, and professional service.</li><li>Handle customer complaints and resolve issues quickly and effectively.</li><li>Maintain high guest satisfaction scores and encourage repeat business.</li></ul>Staff Supervision &amp; Training<ul><li>Support training of staff.</li><li>Schedule and manage shifts to ensure adequate coverage.</li><li>Monitor staff performance, provide feedback, and enforce service standards.</li><li>Motivate the team to achieve sales and service goals.</li></ul>Financial &amp; Administrative Duties<ul><li>Assist in monitoring sales, labor, and cost of goods to achieve budget targets.</li><li>Support inventory management and ordering of supplies.</li><li>Ensure compliance with cash handling procedures and POS systems.</li><li>Prepare operational reports as requested by the Restaurant Manager.</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with health, safety.</li><li>Maintain licensing and legal requirements.</li><li>Conduct regular safety and hygiene inspections.</li></ul>Skills &amp; Qualifications<ul><li>Proven experience in a supervisory or team leader role in F&amp;B.</li><li>Strong knowledge of restaurant operations and service standards.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Proficiency with POS systems and basic MS Office tools.</li><li>Strong attention to detail and organizational skills.</li></ul>Education &amp; Experience<ul><li>Diploma or degree in Hospitality Management, Business, or related field preferred.</li><li>2&ndash;4 years of restaurant supervisory or assistant management experience.</li><li>Food safety certification is an advantage.</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,500.00 per monthApplication Deadline: 31/08/2025

Assistant Restaurant Manager

EV HUB AUTO HAVE GARAGE

Company DescriptionApex Auto Garage, with over 12 years of excellence and 20,000+ satisfied customers, is the quintessential spot for all your automotive needs. Specializing in luxury premium cars, including Mercedes, Land Rover, and Rolls Royce, our services redefine the experience of perfection. The legacy of our work speaks for itself, offering an unmatched essence of automotive service.Role DescriptionThis is a full-time on-site role for an E-Commerce Assistant located in Dubai, United Arab Emirates. The E-Commerce Assistant will be responsible for managing online sales platforms, enhancing customer service experience, analyzing market trends, and ensuring efficient communication between customers and the sales team. Daily tasks include updating product listings, processing orders, handling customer inquiries, and conducting sales analysis to optimize performance.Qualifications<ul><li>Analytical Skills for evaluating sales data and market trends</li><li>Strong Communication and Customer Service skills</li><li>Experience in Sales and E-Commerce operations</li><li>Proficiency in online sales platforms and basic Microsoft Office applications</li><li>Bachelor's degree in Business, Marketing, or a related field is preferred</li><li>Ability to work independently and effectively within a team</li><li>Fluency in English; knowledge of additional languages is a plus</li></ul>Job Type: Full-timePay: AED1,600.00 - AED2,000.00 per monthApplication Question(s):<ul><li>Do you have your Own Visa?</li></ul>

E-Commerce Assisstant

UD TRUCKS

<div><div><div><div><div>&#12479;&#12452;&#12488;&#12523;: Assistant Manager, Quality &amp; Customer Support
</div></div></div></div><div><div><div><div>&#22269;/&#22320;&#22495;: AE
</div></div></div></div><div><div><div><div>&#24066;&#21306;&#30010;&#26449;: Dubai
</div></div></div></div><div><div><div><div>&#35500;&#26126;: Job Overview:UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. The Assistant Manager, Quality &amp; Customer Support provides operational support to maintain and improve product quality and customer experience across the MEENA region. This role coordinates campaign deployments, tracks field issues, assists in product investigations, and ensures accurate reporting.Acting under the guidance of the Senior Manager, the role serves as a day-to-day contact point for importers on quality-related matters, ensuring smooth communication and timely documentation.Key Responsibilities:Operational Support on Quality Issues:Monitor market quality reports and technical feedback channels.Follow up with importers and escalate issues when needed.Assist in preparing investigation summaries.Campaign &amp; Recall Coordination:Track service campaign deployments and follow up on progress.Coordinate materials and maintain campaign reportsCustomer &amp; Importer Interface:Respond to importer queries on technical cases.Ensure accurate recording of field complaints.Support alignment between importer feedback and internal teams.Field Testing Support:Coordinate logistics for field test activities.Compile data and assist in internal reporting.Reporting &amp; Documentation:Contribute to Market Quality Reports (MQRs).Support failed parts collection documentation.Maintain dashboards and reporting files.Key Interfaces:Importers and customers (MEENA).MEENA Service Sales and Parts teams.Quality &amp; Warranty teams (GTA and UD Trucks MEENA).Internal stakeholders (technical support and campaigns).Key Performance Indicators (KPIs):Timely coordination of campaigns and documentation.MQR accuracy and completeness.Responsiveness to importer case follow-ups.Effectiveness in coordinating field case inputs.</div></div></div></div></div>

Assistant Manager, Quality & Customer Support

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

<div>
 Primary Job Title: Warehouse Assistant
 
 
 
 About The Opportunity
 
 
 
 A logistics &amp; supply-chain services role within the warehousing and distribution sector operating across the United Arab Emirates. The position supports day-to-day warehouse operations&mdash;receiving, storing, picking, packing and dispatching goods&mdash;ensuring accurate inventory control and timely fulfilment for B2B and retail customers. This is an on-site role based in the UAE with opportunities for skills growth in warehouse systems and operations.
 
 
 Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Receive, inspect and accurately record inbound shipments; report discrepancies and quarantine damaged goods per procedures.
 </li>
 <li>
 Pick, pack and prepare customer orders for shipment, ensuring accuracy, correct labelling and secure packaging.
 </li>
 <li>
 Conduct regular stock counts and cycle counts; update inventory records in the Warehouse Management System (WMS).
 </li>
 <li>
 Operate handheld RF scanners and basic warehouse equipment safely; assist with loading/unloading as required.
 </li>
 <li>
 Maintain clean, organised and safe warehouse areas; follow health &amp; safety and manual-handling procedures at all times.
 </li>
 <li>
 Collaborate with dispatch, procurement and customer service teams to meet delivery schedules and resolve inventory issues.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 
 Must-Have
 
 
 
 <ul>
 <li>
 High school diploma or equivalent with 1+ year of hands-on warehouse or logistics experience.
 </li>
 <li>
 Practical knowledge of inventory control, picking/packing processes and stocktaking procedures.
 </li>
 <li>
 Familiarity with Warehouse Management Systems (WMS) or experience using RF barcode scanners.
 </li>
 <li>
 Basic computer skills including MS Excel and the ability to update digital inventory records accurately.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Valid forklift/operator licence or prior experience operating material-handling equipment.
 </li>
 <li>
 Experience in FMCG/retail warehousing, exposure to shipping documentation and UAE customs basics.
 
 
 </li>
 </ul>
 Benefits &amp; Culture Highlights
 
 
 <ul>
 <li>
 Competitive compensation with on-site, stable shift patterns and clear performance-based progression.
 </li>
 <li>
 Health insurance and training on WMS, safety &amp; manual-handling best practices.
 </li>
 <li>
 Fast-paced, team-focused environment where operational reliability and attention to detail are rewarded.
 
 
 </li>
 </ul>
 
 Keywords:
 
 Warehouse Assistant, Warehouse Operative, Inventory Control, Picking &amp; Packing, Receiving &amp; Dispatch, WMS, RF Scanner, Stocktaking, Material Handling, UAE, On-site.
 
 
 Skills: inventory control,management,wharehouse assistant
</div>

Wharehouse Assistant

Explore 2362+ Customer assistant in Dubai this September. Find roles across top companies and apply now to boost your career.