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Novo Nordisk, Inc.

<div><div><div><div><div><p>Business Insights and CRM Manager
</p></div></div></div></div><div><div><div><div><b>Category: </b>Project Management &amp; Agile
</div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, Dubai, AE<br>
</div></div></div></div><div></div><div><div><div><div><div>At the intersection of data and strategy lies the power to transform healthcare.</div>
<div>
In a dynamic market like the UAE, business analytics is more than numbers&mdash;it&rsquo;s about uncovering patterns, anticipating needs, and shaping impactful decisions. This role is designed for those who see beyond dashboards, who connect insights to action, and who elevate customer excellence through innovation and collaboration.</div>
<div>
If you're driven by curiosity, inspired by complexity, and motivated to challenge the status quo, this is where your mindset meets purpose.</div><br>
<div></div>
<div><b>
Your new role</b></div>
<div>
As Business Insights and CRM Manager, you will lead the development and execution of business intelligence and CRM strategies for the UAE affiliate. You will play a key role in enabling data-driven decision-making and enhancing customer engagement through advanced analytics and cross-functional collaboration.</div>
<div>
In addition, you will:</div>
<ul>
<li>Develop a centralized insights hub to address key business questions and future needs.</li>
<li>Drive innovation in analytics, including AI-enabled tools and machine learning models.</li>
<li>Own and execute the UAE Business Insights strategy and roadmap in collaboration with local and regional stakeholders.</li>
<li>Assess data maturity and adoption levels and co-create action plans with affiliates to elevate BI capabilities.</li>
<li>Provide data-driven recommendations to the UAE Leadership Team on commercial performance and KPIs.</li>
<li>Align customer strategy with commercial goals to enhance engagement and portfolio uptake.</li>
<li>Monitor competitor performance and ensure an outward-looking approach to benchmarking.</li></ul><br>
<div></div>
<div><b>
Your new department</b></div>
<div>
You will be joining the UAE affiliate, where we are dedicated to delivering innovative solutions and making a meaningful impact. The UAE affiliate is a dynamic and collaborative environment that values innovation, teamwork, and excellence. Located in the vibrant and fast-paced UAE, you will have the opportunity to work closely with a diverse team of professionals, contributing to the success of our organisation and making a difference in the lives of patients.</div><br>
<div></div>
<div><b>
Your skills and qualifications</b></div>
<div>
To be successful for this position, you have a Msc in Business Administration, Economics, Statistics or any relevant field, coupled with a minimum of 5 years of experience in driving business insights and CRM strategy and execution, ideally within pharmaceutical industry. You have proven ability to connect the dots across data sources and business needs, translating insights into strategic actions.</div>
<div>
Furthermore, you have:</div>
<ul>
<li>Strong analytical skills and hands-on experience with dashboards and data visualization tools (e.g., PowerBI, Tableau)</li>
<li>Proactive and solution-oriented mindset, with a passion for challenging the status quo and thinking beyond conventional approaches</li>
<li>Strong communication and stakeholder management skills, with the ability to influence and drive adoption</li>
<li>Comfortable working in a dynamic, cross-functional environment and proposing innovative solutions</li>
<li>Fluent English both written and spoken</li></ul><br>
<div></div>
<div><b>
Working at Novo Nordisk</b></div>
<div>
At Novo Nordisk, collaboration and innovation drive everything we do. Every day we work to find solutions that defeat serious chronic diseases. For over 100 years, this unordinary mindset has seen us build a company like no other&mdash;where mutual respect, curiosity, and determination make extraordinary results possible.</div><br>
<div></div>
<div><b>
What we offer</b></div>
<div>
In addition to a unique and supportive culture, Novo Nordisk offers strong learning and development opportunities tailored to your career and life stage. Our benefits re-flect our commitment to empowering employees to reach their full potential while achieving work-life balance.</div><br>
<div></div>
<div><b>
More information</b></div>
<div>
To submit your application, please upload your CV in English (click on Apply and follow the instructions).</div><br>
<div></div>
<div><b>
Deadline</b></div>
<div>
Apply by 18th November.</div><div></div><div><br>
Novo Nordisk is not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.</div></div></div></div></div></div>

Business Insights and CRM Manager

ASUS

<div>
 <p>
  <strong>
   Job Title
  </strong>
  : Product Manager -Commercial Business
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Responsible for Asus Commercial PC* product management across JAFZ region**
  </li>
 </ul>
 <p>
  PC* - Asus Commercial Product Line &ndash; Notebooks, All-in-One, Desktops &amp; Chromebooks
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Design efficient and effective 4P plan to achieve organization's long-term objectives
  </li>
  <li>
   Plan &amp; propose annual/quarterly product plan to management with roadmap for execution
  </li>
  <li>
   Drive the organization&rsquo;s product &amp; sales strategy through operational execution in coordination with Asus sales team, authorized distributors, resellers &amp; system integration partners
  </li>
  <li>
   Plan, own &amp; execute the annual/quarterly product goals from a P&amp;L perspective
  </li>
  <li>
   End-to-end management of product &amp; supply chain dynamics in coordination with cross-functional teams in the region, territory &amp; HQ
  </li>
  <li>
   End-to-end management of product, pricing &amp; supply chain to achieve quarterly/annual business goals
  </li>
  <li>
   Support end-user &amp; channel sales team with product information, pricing &amp; supply chain alignment to participate/win tenders. This includes quotation, forecasting, ordering, and internal reporting
  </li>
  <li>
   Ensure organized interaction with end-customer &amp; channel on Asus commercial product roadmaps. Organize regular product trainings for internal team, channel partners &amp; customers
  </li>
  <li>
   Effectively engage and build cooperative relationships with System Integrators, Distributors, Resellers &amp; Asus Service Partners
  </li>
  <li>
   Present weekly/monthly sales progress over regular reviews with BDM &amp; Regional Head
  </li>
  <li>
   Explore new end-customer leads provided by inside sales team to assess account potential &amp; map them to propose appropriate products/solutions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification:
  </strong>
 </p>
 <ul>
  <li>
   Proven track record of B2B sales, product management and business development with exposure to Middle East and Africa market in a multi-country context
  </li>
  <li>
   Understanding of local IT market with 3-5 years of work experience in PC sales &amp; product management as vendor or distributor resource
  </li>
  <li>
   Understanding of opportunities &amp; tenders in government, corporate &amp; educational sector in relevance to IT hardware, computing &amp; related eco-system
  </li>
  <li>
   Highly motivated self-starter with a competitive personality, attention to detail &amp; go-getter attitude
  </li>
  <li>
   Good communication skills, both oral and written, coupled with excellent listening skills. Can exhibit execution approach with management reporting skills
  </li>
  <li>
   Must possess the ability to plan, structure, meet deadlines and be adaptable while working on a lean team in a startup environment.
  </li>
  <li>
   Graduate in Engineering or Commerce or an MBA from reputed institution
  </li>
  <li>
   Highly skilled in MS Office applications - Microsoft Excel &amp; PowerPoint.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Area:
  </strong>
 </p>
 <p>
  JAFZ and Africa Market
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Disclaimer:
   </em>
  </strong>
 </p>
 <p>
  <em>
   When you submit your information to LinkedIn, your information will be collected, processed, and used by LinkedIn. LinkedIn will share your information to ASUS for job recruitment purpose.
  </em>
 </p>
 <p>
 </p>
</div>


Commercial Business- Product Manager

Meraki Group

Overview <p><b>Job Summary :</b> Meraki Developers is seeking a seasoned and proactive CRM Manager to lead and manage post-sales operations, client servicing, legal coordination, and collections for our real estate developments in Dubai. The ideal candidate must bring in-depth experience in Dubai's real estate sector, understand local regulations (DLD, RERA), and demonstrate proficiency in platforms like Bitrix or similar CRM systems. This role is pivotal in ensuring a premium customer journey from booking to handover.</p> Responsibilities Team Management & Operations <ul><li>Lead, train, and supervise a team of CRM executives to ensure high-quality customer engagement.</li><li>Assign responsibilities, monitor performance, and implement best practices to streamline client interactions.</li><li>Drive productivity through regular performance reviews and coaching sessions.</li></ul> Client Relationship Management <ul><li>Serve as the escalation point for premium clients post-booking.</li><li>Ensure timely, professional, and personalized responses to client queries, concerns, and service requests.</li><li>Maintain high standards of client satisfaction throughout the customer lifecycle.</li></ul> Post-Sales Operations <ul><li>Manage complete post-sales processes: welcome calls, documentation, payment plan coordination, agreement execution, and handover preparation.</li><li>Collaborate closely with Sales, Projects, Finance, and Legal teams to ensure seamless post-sales operations and timely possessions.</li></ul> Legal Coordination & Documentation <ul><li>Oversee the accurate and timely generation of client documents (Allotment Letters, SPAs, Receipts, etc.).</li><li>Coordinate with the Legal team on Dubai-specific regulations, including RERA compliance and DLD requirements.</li><li>Address and resolve client legal queries in coordination with the legal department.</li></ul> Collections & Payment Follow-Ups <ul><li>Ensure timely collections as per agreed payment schedules.</li><li>Proactively follow up on overdue payments and manage defaulter escalation protocols.</li><li>Prepare regular collection reports and MIS for management visibility.</li></ul> Handover & Possession <ul><li>Manage the end-to-end handover process in coordination with engineering and facility teams.</li><li>Schedule pre-possession inspections, ensure snag list resolution, and arrange handover appointments.</li><li>Maintain complete possession documentation and client feedback reports.</li></ul> Qualifications Key Skills & Competencies : <ul><li>Proven leadership and team management skills.</li><li>Strong communication (verbal & written) and client servicing capabilities.</li><li>In-depth knowledge of Dubai real estate post-sales processes, RERA, and DLD compliance.</li><li>Hands-on experience with Bitrix CRM or similar real estate CRM platforms.</li><li>Exceptional organizational, documentation, and follow-up skills.</li><li>Strong analytical mindset with proficiency in reporting tools (Excel, dashboards).</li></ul> Qualifications <ul><li>Bachelor's or Master's degree in Business Administration, Marketing, or related field.</li><li>6-10 years of CRM experience in real estate; Dubai real estate development experience is mandatory.</li><li>Experience in managing collections, legal documentation, and team operations is essential.</li></ul> Preferred Industry Experience <ul><li>Residential or commercial real estate developers in Dubai.</li><li>Exposure to mid-to-high ticket property segments.</li><li>Familiarity with the Dubai Land Department (DLD), RERA processes, and client documentation norms in the UAE.</li></ul>

CRM Manager

Client of Betting Jobs

<p><strong>Key Responsibilities:</strong></p>
<ul>
<li>Design and execute multi-channel CRM campaigns (email, SMS, push notifications) tailored for the Indian iGaming market.</li>
<li>Manage player segmentation, behaviour analysis, and personalised engagement strategies.</li>
<li>Leverage CRM automation tools like Fastrack and OptiKPI to optimize customer journeys.</li>
<li>Plan and implement bonus, loyalty, and crypto-related promotions to enhance player retention.</li>
<li>Conduct continuous A/B testing and campaign optimization based on detailed performance metrics.</li>
<li>Ensure full compliance with gaming regulations and responsible gambling frameworks.</li>
<li>Collaborate with Marketing, Business Intelligence, Product, and Operations teams to develop seamless customer experiences.</li>
<li>Research emerging trends in crypto, gaming, and CRM to maintain a competitive edge.</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Bachelor s degree in Marketing, Business Administration, Communications, or a related field.</li>
<li>Proficient in CRM systems, specifically Fastrack CRM and OptiKPI.</li>
<li>Competent in HTML and email template editing.</li>
<li>Data analytics expertise (Excel, basic SQL is a plus).</li>
<li>Familiarity with marketing automation workflows and segmentation logic.</li>
<li>Understanding of iGaming back-end systems, payment integrations, and bonus engine platforms.</li>
<li>Minimum 3+ years of experience in CRM within iGaming (Sportsbook/Casino focus).</li>
<li>Experience working with crypto transactions and promotions is an advantage.</li>
<li>Strong background in campaign strategy, execution, and optimization.</li>
<li>Proven track record of improving engagement and retention metrics.</li>
<li>Proficiency in English (essential for this role)</li>
</ul>

ZILLIONAIRE MARKETS

<ul><li>Develop and implement a comprehensive CRM strategy to enhance customer engagement and retention based on data-driven insights.</li><li>Analyze customer data to identify trends and opportunities for upselling or cross-selling, creating tailored marketing campaigns.</li><li>Collaborate with sales, marketing, and customer support teams to ensure cohesive customer communications and service delivery.</li><li>Monitor and evaluate CRM performance metrics, providing regular reports to senior management to inform strategic decisions.</li></ul>

Mashreq Corporate & Inve...

Mashreq Business BankingJob DescriptionJob Description 1Job TitleSenior Manager   Digital Portfolio, NEOBizDepartmentBusiness BankingDirect SupervisorArea Manager, NEOBiz Business BankingJob Number: 2 Job PurposeSuccessfully lead and grow the Business Banking Neobiz High Value segment through a team of Digital Portfolio Manager Channel.Assist the management in formulation of business strategy for NEOBiz to work closely with proposition, finance and investment advisory for successful delivery of the strategy.Provide effective leadership to the Business Banking Digital Portfolio Managers and service staff via coaching.3 Dimensions Operating Dimension Areas Annual FER (AED) Annual Liability Growth Number of Staff Digital Portfolio Manager Channel 100,000,000 300,000,000 9-10 Capital Expenditure Budget NA NA NA NAStrategicDevelop a clear business plan and strategies for Superior Sales &amp; Service delivery, as well as the scope &amp; definition of the desired  customer experience . This is with a key aim to grow market share in the SME category, using all Mashreq Business Banking &amp; digital channels, internal and external resources, and directly reporting team membersExecute Business Banking strategies and plan to develop, leverage and build long term relationship with the affluent segment to achieve sales targetsPrepare and execute Business Banking yearly budget plan including financial commitments, service standards and marketing activities.Develop and implement in conjunction with other stakeholder s service standards and customer experience plans team to increase customer awareness of Business Banking range of product and increase revenue per customer.Generate business performance for management by combining Sales &amp; Service metrics and process them into actionable reports for overall service measurement &amp; productivity improvements. i.e. FX achievements, Trade achievements, Insurance &amp; Investment achievements, NTB Account openings, DTR/Compliance/AML query clearance, KYC/CPRA remediation. Recommendations for product and process development based on customer feedback and analysis of the same.FinancialComplete ownership of the financial commitments for the assigned team.Drive sales and develop efficient plans aimed at enhancing Digital Portfolio Manager s productivity and minimizing budgets.Planning and monitoring of sales activities via sales activity tracker productivity metrics and KPI for the business.PeopleCoaching, grooming and developing the competency level of sales &amp; service staff.Overall management of recruitment i.e. selection, recruitment, training, certification and deployment.Supporting and facilitating delivery of key trainings to staff including the proposition and induction of new staff.Proactive in key HR activities for Business Banking segment including identifying and recommending talent to other AreasLead, develop and motivate the Digital Portfolio Manager team by enforcing the performance management culture and adopt reward recognition programs.Identify critical Digital Portfolio Manager and set recommendation for career development and growth plans.ComplianceEstablish and institutionalize a culture of internal control and compliance in line with bank s SOPs, external local regulations, ADM and AML guideline to ensure a risk free operating environment and achieve satisfactory risk ratingEnsure the KYC of the customer base is updated timely mannerTrack the daily EDMS exception report raised on DIGITAL PORTFOLIO MANAGER clients, by CAM or compliance team and guide the team to clear the exceptions within the TAT.Track daily DTR/AML queries of DIGITAL PORTFOLIO MANAGER portfolio in CRM and ensure timely clearance of the queue.Perform call monitoring to ensure the quality of sales &amp; services and ensure no mis-selling in the team.Monitor and control deviation in policies / processes to mitigate risk and take corrective and immediate action. i.e. daily revision of reports.ClientsHandle and resolve customer complaints, operations related matters and credit and marketing issues across cross functional lines RBG and other groups, to maintain and build a loyal customer base.Root cause analysis of all customer complaints for rectification and improvement of NPS scores.Responsible to drive to success, all customer experiential related micro event held within the area/centersServiceEnsure superior service delivery standards by constantly monitoring the key service performance indicators.Interact with the distribution channel to acquire, drive referrals and ensure fulfillment of leads within approved TATOperating Environment, Framework and Boundaries, Working RelationshipsWork closely with Business Banking Area Manager, Proposition, Finance, Human Resources and other stake holders in formulation of the business strategy for the Business Banking. Also interacts with service manager, CCU, Product managers, Third Party Service providers, training manager and operations manager for information retrieval and action.Need to develop expansion and distribution plans to ensure marked coverage and customer reach.Work on specific projects with different units within Mashreq with a key goal to drive improved customer convenience, simplified processes and reduce documentation while maintaining the quality standards.Focus on sales, revenue per customer, service standards and attrition control through relationship management approach to ensure steady growth of Business Banking franchise.Problem SolvingService and operational related problems require immediate judgmental decisions, including ensuring quality of documentation, internal processes and deviations in customer documentation.

Senior Manager Digital Portfolio

Majid Al Futtaim

Overview <p>Join to apply for the <b>Assistant Store Manager - eleventy</b> role at <b>Majid Al Futtaim</b>.</p><p><b>JOB TITLE</b><br/>Assistant Store Manager Majid Al Futtaim Lifestyle Operations</p> Role Summary <p>The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.</p> Role Profile <ul><li>Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.</li><li>Drive the Store team to deliver the highest levels of customer service at all times.</li><li>Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.</li><li>Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.</li><li>Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.</li><li>Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.</li><li>Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.</li><li>Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.</li></ul> Requirements <ul><li>Diploma - High school certificate</li><li>Qualification in Retail related field is an added advantage</li><li>Minimum 4-5 years' industry experience</li><li>Management skills.</li></ul> Attributes <ul><li>Seniority level: Mid-Senior level</li><li>Employment type: Full-time</li><li>Job function: Sales and Business Development</li><li>Industries: Retail</li></ul>

Assistant Store Manager - eleventy

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10000 customer business manager jobs IN Dubai

Business Insights and CRM Manager

Commercial Business- Product Manager

CRM Manager

CRM Manager

CRM Manager

Senior Manager Digital Portfolio

Assistant Store Manager - eleventy