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customer care executive

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is looking for a dedicated and customer-focused Customer Care Executive to join our growing team in Dubai. This role is ideal for a professional who is passionate about delivering exceptional service, resolving client concerns efficiently, and maintaining strong customer relationships within a dynamic IT solutions environment.

Key Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li>
<li>Provide accurate information about company products and IT services.</li>
<li>Handle customer complaints professionally and offer effective solutions.</li>
<li>Escalate complex technical issues to the appropriate technical support team.</li>
<li>Maintain detailed records of customer interactions and service requests.</li>
<li>Follow up with customers to ensure issue resolution and satisfaction.</li>
<li>Assist in onboarding new clients and guiding them through service processes.</li>
<li>Coordinate with internal departments to ensure smooth service delivery.</li>
<li>Contribute to improving customer service procedures and standards.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Business Administration, IT, or a related field.</li>
<li>1&ndash;3 years of experience in customer service, preferably in the IT industry.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Proficiency in MS Office and CRM software.</li>
<li>Ability to work under pressure and manage multiple customer requests.</li>
<li>Professional and positive attitude.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong interpersonal skills</li>
<li>Customer-oriented mindset</li>
<li>Patience and active listening ability</li>
<li>Time management and organizational skills</li>
<li>Team-oriented with a proactive approach</li>
</ul>
At Al Haktur IT Solutions, customer satisfaction is at the core of our success. This Customer Care Executive position in Dubai offers an excellent opportunity to build a rewarding career while contributing to a company that values professionalism, innovation, and exceptional client support.</div>

Customer Care Executive

SIGNATURE CLASSIC

Clarks International Services announcing hiring of candidates for the below mentioned postCustomer careSales indoorCandidates who lives in Dubai only apply for this postCandidates must be graduated with fluency in Arabic and EnglishJob timings are fixed 3pm to 11 pm no other shiftsFreshers and experienced both can applySyrians and Egyptians will be given first preferenceKindly share your Resume to +971 542712653Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthWork Location: In person

Customer Care Executive Arabic Female

Niche Pack

About V PerfumesAt V Perfumes, we are committed to offering authentic fragrances and excellent customer service across the UAE and GCC. We are looking for a motivated and results-driven Telesales &amp; Customer Care Executive to join our team and support our growing customer base.Job SummaryThe Telesales &amp; Customer Care Executive will focus on delivering high-quality customer support while contributing to sales growth. The role involves assisting customers, answering product-related questions, resolving issues quickly, and ensuring a smooth and satisfying shopping experience.Key Responsibilities<ul><li>Respond to customer inquiries through phone calls, email, live chat, and social media.</li><li>Work towards achieving monthly sales targets and support overall sales performance.</li><li>Provide clear and accurate information about:</li><li>Store locations</li><li>Product availability</li><li>Perfume prices</li><li>Current promotions and offers</li><li>Guide customers through available payment options, including:</li><li>Instalment plans</li><li>Cash on Delivery (COD)</li><li>Direct online payments</li><li>Track customer orders and provide updates on shipment and delivery status.</li><li>Assure customers about the authenticity and quality of V Perfumes products.</li><li>Handle customer concerns professionally, including:</li><li>Complaints</li><li>Technical or order-related issues</li><li>Escalate store-related complaints to the relevant area managers when necessary.</li></ul>Work Environment<ul><li>Customer interactions will take place through calls, email, live chat, and online platforms.</li><li>Fast-paced and target-focused work setting.</li><li>Close coordination with retail stores, logistics, and management teams.</li></ul>Ideal Candidate Profile<ul><li>Strong communication and interpersonal skills.</li><li>Sales-focused with the ability to meet targets.</li><li>Calm and professional approach when handling customer concerns.</li><li>Previous experience in telesales, retail, e-commerce, or customer service is preferred.</li><li>Basic knowledge of perfumes or fragrance products will be an added advantage.</li></ul>Job Type: Full-timePay: AED2,200.00 - AED4,000.00 per month

Tele Sales & Customer Service Representative

MTK IT SERVISES

We are looking for a dedicated and professional Female Customer Support Executive to handle client inquiries, provide support, and ensure excellent customer satisfaction. The candidate should have strong communication skills and the ability to manage multiple clients efficiently.Key Responsibilities:<ul><li>Handle customer queries via email, WhatsApp, and live chat</li><li>Provide accurate information about company services and products</li><li>Assist clients with account-related issues and basic troubleshooting</li><li>Maintain proper client records and communication logs</li><li>Follow up with clients to ensure issue resolution and satisfaction</li><li>Coordinate with internal teams for technical or account-related matters</li><li>Maintain a professional and friendly communication style</li><li>Support sales and onboarding process when required</li></ul>Requirements:<ul><li>Female candidate preferred</li><li>Good command of English &amp; Hindi</li><li>Strong communication and interpersonal skills</li><li>Basic knowledge of CRM, WhatsApp Business, and live chat tools</li><li>Ability to work in a fast-paced environment</li><li>Prior customer service experience preferred</li></ul>Skills:<ul><li>Communication skills</li><li>Problem-solving ability</li><li>Multitasking</li><li>Client relationship management</li><li>Attention to detail</li></ul>Preferred Experience:<ul><li>Experience in Forex / Financial services / Online platforms is an advantage.</li></ul>Job Types: Full-time, FresherPay: AED2,000.00 - AED4,000.00 per monthWillingness to travel:<ul><li>25% (Required)</li></ul>Work Location: In person

Female Customer Support Executive

CREDITCARE CREDIT MANAGEMENT LLC

Job description:Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 4,500 (Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 4,500 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, FresherContract length: 24 monthsJob Types: Full-time, PermanentPay: Up to AED4,000.00 per month

Sales & Customer Service Associate (Female)

Hermès

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Call centre for Hermes stores in UAE, Kuwait, Bahrain and Doha.
 </li>
 <li>
 Cater to 100% of client queries through emails, phone and/or What&rsquo;s app (product information, product availability, order follow up, delivery, return procedure, claim, miscellaneous.)
 </li>
 <li>
 Being thorough on the information provided to the customers and redirect queries to the dedicated individuals if needed (store, management, After Sales)
 </li>
 <li>
 Ensure that all the requests are closed within the targeted time frame and with the highest quality of service.
 </li>
 <li>
 Follow up the returns, and once quality control is successful, proceed to the validation of the exchange or refund.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Possess good communication and greeting skills.
 </li>
 <li>
 Being punctual, flexible, hardworking, responsible and adaptable.
 </li>
 <li>
 Have a professional approach and a positive attitude.
 </li>
 <li>
 Being a team player.
 </li>
 <li>
 Able to solve problems and decision making.
 </li>
 <li>
 Familiarity with the products.
 
 
 </li>
 </ul>
 In alignment with the UAE Government's Emiratisation strategy, this opportunity is exclusively available to UAE Nationals holding a valid family book.
</div>

Customer Service Coordinator - UAE National

Azizi Developments

<div>
 
 Executive Personal Assistant
 
 
 About the Company:
 
 
 Azizi Developments is a leading real estate developer in the United Arab Emirates, delivering premium residential communities across Dubai. With a strong commitment to quality, timely delivery, and customer satisfaction, Azizi focuses on building world-class developments that reflect excellence in construction standards and design.
 
 
 We are currently seeking a highly organized and proactive
 
 Executive Personal Assistant
 
 to provide comprehensive administrative and personal support to senior leadership, ensuring efficient management of daily operations and executive commitments.
 
 
 Role Description:
 
 
 To provide high-level administrative and personal assistance to the executive by managing schedules, coordinating meetings, handling confidential correspondence, and ensuring smooth organization of both professional and personal responsibilities.
 
 
 Key Responsibilities:
 
 
 Manage and maintain the
 
 executive&rsquo;s calendar, appointments, and meeting schedules
 
 .
 
 
 Coordinate
 
 internal and external meetings
 
 , including preparation of agendas, minutes, and follow-ups.
 
 
 Handle
 
 confidential correspondence, emails, and documentation
 
 on behalf of the executive.
 
 
 Arrange
 
 travel itineraries, flight bookings, hotel reservations, and visa arrangements
 
 .
 
 
 Coordinate with internal departments and external stakeholders to ensure
 
 effective communication and timely task completion
 
 .
 
 
 Assist with
 
 personal errands, appointments, and administrative tasks
 
 as required.
 
 
 Prepare
 
 presentations, reports, and briefing materials
 
 for meetings and executive reviews.
 
 
 Maintain organized
 
 filing systems and documentation
 
 for easy retrieval of information.
 
 
 Screen phone calls and manage incoming requests while prioritizing matters requiring executive attention.
 
 
 Support coordination of
 
 events, meetings, and executive engagements
 
 when required.
 
 
 Qualifications &amp; Experience:
 
 
 Bachelor&rsquo;s degree in
 
 Business Administration, Management, or a related field
 
 .
 
 
 Minimum
 
 4&ndash;7 years of experience as an Executive Assistant or Personal Assistant supporting senior management
 
 .
 
 
 Experience working in
 
 corporate or real estate environments
 
 will be an advantage.
 
 
 Strong experience in managing
 
 executive schedules, travel coordination, and confidential matters
 
 .
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 Excellent
 
 organizational and time management skills
 
 .
 
 
 Strong
 
 communication and interpersonal abilities
 
 .
 
 
 High level of
 
 discretion and confidentiality
 
 .
 
 
 Proficiency in
 
 Microsoft Office (Word, Excel, PowerPoint, Outlook)
 
 .
 
 
 Ability to
 
 multitask and manage priorities in a fast-paced environment
 
 .
 
 
 Strong
 
 attention to detail and problem-solving skills
 
 .
 
 
 
</div>

Executive Personal Assistant

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