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customer service representative Jobs in Dubai

customer service representative

telesales representative

digital marketing executive Jobs in Dubai

digital marketing executive

customer care executive

Noorka

<div>Noorka Logistics is seeking a dedicated and customer-focused Customer Care Executive to join our team in Dubai. This role is ideal for a professional who is passionate about delivering excellent service, handling client inquiries efficiently, and ensuring a positive customer experience within a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li>
<li>Provide accurate information regarding shipments, services, and company processes.</li>
<li>Handle customer complaints and resolve issues effectively.</li>
<li>Coordinate with logistics and operations teams to track shipments and update clients.</li>
<li>Maintain detailed records of customer interactions and service requests.</li>
<li>Follow up with customers to ensure satisfaction and service completion.</li>
<li>Assist in onboarding new clients and guiding them through service procedures.</li>
<li>Identify customer needs and suggest appropriate logistics solutions.</li>
<li>Contribute to improving customer service processes and standards.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Business Administration or a related field.</li>
<li>1&ndash;3 years of experience in customer service, preferably in logistics or supply chain.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Proficiency in MS Office and CRM software.</li>
<li>Ability to work under pressure and manage multiple inquiries.</li>
<li>Professional and positive attitude.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong interpersonal and communication skills</li>
<li>Customer-oriented mindset</li>
<li>Patience and active listening ability</li>
<li>Time management and organizational skills</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Noorka Logistics, customer satisfaction is a key driver of our success. This Customer Care Executive position in Dubai offers an excellent opportunity to grow your career while contributing to a professional and client-focused logistics company.</div>

Customer Care Executive

RTC1 Recruitment Services

<div>
 
 Position Title: Community Executive
 
 
 Employment Type: Full Time
 
 
 Salary : depending on experience and qualifications
 
 
 Job Location: Dubai
 
 
 
 
 About the Client:
 
 
 A market leading real estate agency in Dubai
 
 
 
 
 Job Description:
 
 <ul>
 <li>
 Handling all incoming and outgoing calls from residents, service provider coordination, vendors and calls on behalf of community management.
 </li>
 <li>
 Maintaining call logs, complaint records, meeting notes, and ensuring timely follow-ups through the CRM system.
 </li>
 <li>
 Addressing resident concerns, providing community-related information, and ensuring a positive service experience across all touchpoints.
 </li>
 <li>
 Assisting with onboarding and orientation of new tenants, ensuring smooth integration into the community.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Must have at least 2 years of UAE experience in 5-star hotels (preferred), mixed-use properties (e.g., co-working spaces), or property development customer care.
 </li>
 <li>
 Proficient in CRM systems (e.g., Monday.com, Shopify, Airtable) with strong organizational skills. Must be able to multitask.
 </li>
 <li>
 Proficient in Microsoft Office applications (Word, Excel, Outlook).
 </li>
 </ul>
 
 
 
 
 
 
 How to Apply:
 
 
 Send your CV in word format to: REALESTATEJOBZ2020 AT GMAIL DOT COM and use &ldquo;Community Executive&rdquo; as email subject
 
</div>

Community Executive

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 177394
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Job Description:
 
 
 
 The Call Center Executive is responsible for handling inbound and outbound customer interactions, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and service delivery.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Handle incoming and outgoing calls in a professional and timely manner
 </li>
 <li>
 Respond to customer inquiries, complaints, and requests efficiently
 </li>
 <li>
 Provide accurate information about products, services, and processes
 </li>
 <li>
 Resolve customer issues or escalate to the relevant department when required
 </li>
 <li>
 Follow up with customers to ensure resolution and satisfaction
 </li>
 <li>
 Meet individual and team performance targets (KPIs)
 </li>
 <li>
 Adhere to company policies and quality standards
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Bachelor&rsquo;s degree preferred)
 </li>
 <li>
 Proven experience in a call center or customer service role is an advantage
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to handle pressure and manage time effectively
 </li>
 <li>
 Basic computer knowledge and familiarity with CRM systems
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Customer focus
 </li>
 <li>
 Communication skills
 
 
 </li>
 </ul>
 
 About Orient Insurance PJSC
 
 
 
 Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.
</div>

Emiratization I Insurance Assistant - Life/Medical Call center I Dubai | Financial Services| Orient I

uPay Payment Services LLC

Job description:We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.Some of the roles, responsibilities and skills required are:- Must speak HINDI/URDU and ENGLISH (Arabic is a plus).- Excellent communication abilities, including written and verbal communication.- Handle calls in a consistently polite, professional and efficient manner.- Answer phones and messages, respond to customer requests and clarify the desired information.- Follow-up on customer inquiries that are not immediately resolved.- Take the extra mile to engage and help the customers.- Previous call center customer service experience is required.- Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24*This is not a typical telemarketing role where you&rsquo;ll be asked to generate leads or achieve targets on monthly basis, it&rsquo;s just a customer support position to provide better assistance and resolve our customer concerns*-------------------------------------------------Location: Al Barsha 1Working Hours: 9 AM &ndash; 6 PMNo. of Positions: 1Salary: 1,500-2,500 AED-------------------------------------------------To Apply: Mail-to: jobs@upay.ae with the subject CALL CENTER REPRESENTATIVE - Full Time.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Will you be able to join Immediately? </li></ul>Work Location: In person

Customer Service Representative Full Time

Al Rostamani Group

<div>
 
 
 We&rsquo;re Hiring &ndash; Full-Time &amp; Part-Time Opportunities (UAEN)
 
 for Auto Division
 
 
 
 
 
 We are looking for motivated and reliable candidates to join our team across multiple functions:
 
 
 
 
 
 
 To know more about us, click below:
 
 
 
 https://alrostamanigroup.ae/en/businesses/
 
 
 
 
 
 
 Open Positions:
 
 
 
 
 Part-Time:
 
 Sales Executive | Admin/Commercial Assistant | Cashier | Sales Support Officer
 
 
 
 Full-Time:
 
 Customer Care Coordinator | Accountant
 
 
 Available Location - Dubai, Sharjah, RAK , Abu Dhabi
 
 
 
 
 
 
 Job Summary:
 
 
 
 Support daily business operations, sales activities, and customer interactions. Responsibilities include assisting clients, handling transactions, coordinating administrative tasks, maintaining records, and contributing to overall business growth. Ideal candidates are proactive, detail-oriented, and customer-focused with strong communication and organizational skills.
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Previous experience in a similar role is preferred
 </li>
 <li>
 Strong communication and interpersonal skills (English &amp; Arabic)
 </li>
 <li>
 Basic computer proficiency (MS Office)
 </li>
 <li>
 Ability to multitask and work independently
 </li>
 <li>
 Must be available to work on-site in the UAE
 </li>
 <li>
 High School Diploma or bachelor&rsquo;s degree
 </li>
 </ul>
 
 
</div>

UAEN - AUTOMOTIVE

Trading LLC

We Are Hiring: &quot; Key Accounts Executive -Pharma Division &quot; Open Positions: 1 Locations: UAEJob Summary: This role manages relationships with high-value clients&mdash;such as hospital chains, large pharmacy groups (LIFE, Aster, Bin Sina, Super Care etc..), government health institutions&mdash;to drive sales and product adoption. Develop strategic account plans, negotiate contracts, and ensure high customer satisfaction while maintaining strict regulatory compliance.Key Responsibilities:<ul><li>Cultivate long-term partnerships with key stakeholders (doctors, pharmacists, procurement officers) to drive product adoption.</li><li>Meet or exceed revenue targets for specific products within the assigned key account portfolio.</li><li>Create and implement account plans to maximize ROI and market share.</li><li>Identifying challenges or opportunities for distribution and proposing strategies to overcome challenges</li><li>Analyze market trends, competitor activities, and customer needs to identify opportunities for growth.</li><li>Deliver detailed product information and education to healthcare professionals (HCPs) and ensure product availability.</li><li>Lead contract negotiations with hospitals, clinics, or buying groups.</li><li>Work with marketing, medical affairs, and sales support teams to implement initiatives and resolve customer issues.</li><li>Build and maintain strong, trust-based relationships with new and existing clients to ensure repeat business.</li><li>Accurately process orders and coordinate with supply chain teams to ensure timely delivery and stock availability.</li><li>Regularly update and report sales performance, KPIs, and forecasts to inform strategic decisions.</li><li>Follow up with customers to ensure timely payments and reduce outstanding receivables.</li></ul>Qualifications:<ul><li>Minimum 3 years of Proven experience in pharmaceutical sales or key account management in the UAE market</li><li>Bachelor&rsquo;s degree in pharmacy, Biology, Business, or related fields.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Deep understanding of healthcare regulations, compliance guidelines, and local market dynamics.</li><li>Results-oriented, self-motivated, and able to work independently.</li><li>Proficient in MS Office; experience with CRM tools is an advantage.</li><li>Valid UAE driver&rsquo;s license (DL) and ownership of a car.</li><li>Willingness to travel within the assigned region.</li></ul>Interested candidates may share their CVs to info@almufid(dot)ae with the subject line: &quot; Key Accounts Executive -Pharma Division &quot; Only shortlisted candidates will be contacted.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsWork Location: In person

Key Accounts Executive - Pharma Division

Ethqan Technologies Private Limited

Tele Sales cum Operations ExecutiveJob Summary: We are looking for a motivated and detail-oriented Tele Sales cum Operations Executive to handle customer interactions, drive sales over calls, and support daily operational tasks.Key Responsibilities:<ul><li>Make outbound calls to potential and existing customers to promote products/services</li><li>Handle inbound inquiries and convert leads into sales</li><li>Maintain and update customer databases and CRM systems</li><li>Coordinate with internal teams to ensure smooth order processing and service delivery</li><li>Prepare sales reports and track performance metrics</li><li>Assist in daily operational activities and administrative tasks</li><li>Follow up with clients for feedback, renewals, and repeat business</li></ul>Outdoor Sales ExecutiveJob Summary: We are seeking a dynamic Outdoor Sales Executive to generate leads, meet clients in person, and drive business growth through field sales activities.Key Responsibilities:<ul><li>Identify and approach potential customers through field visits</li><li>Present and demonstrate products/services to clients</li><li>Build and maintain strong customer relationships</li><li>Achieve sales targets and expand market reach</li><li>Conduct market research and gather competitor information</li><li>Follow up on leads and close sales deals</li><li>Prepare daily visit reports and sales updates</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,500.00 per monthWork Location: In person

Telephone Sales Representative , Outdoor Sales Executive

Explore 1463+ Customer care executive in Dubai this April. Find roles across top companies and apply now to boost your career.