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customer service representative Jobs in Dubai

customer service representative

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sales & marketing executive

customer care executive

Helix Consultant Studio

Job Title: Customer Care Executive (Female) &ndash; Healthcare BackgroundLocation: Dubai &ndash; DMCC Salary: Up to AED 5,000Job Description: We are seeking a female Customer Care Executive with a laboratory / healthcare background to join our team in Dubai (DMCC). The ideal candidate should have prior experience working in a hospital or medical center in the UAE, with strong communication and customer service skills.Key Responsibilities:<ul><li>Handle patient inquiries and provide accurate information about services.</li><li>Assist with appointment scheduling, follow-ups, and coordination.</li><li>Maintain professional communication with patients and internal teams.</li><li>Ensure smooth customer service operations in line with healthcare standards.</li><li>Manage and update patient records as required.</li></ul>Requirements:<ul><li>Female candidates only.</li><li>Prior experience in customer service within a hospital, clinic, or medical laboratory in the UAE is mandatory.</li><li>Excellent communication skills in English and Hindi.</li><li>Strong interpersonal skills and a patient-friendly approach.</li><li>Ability to multitask and work in a fast-paced healthcare environment.</li><li>Currently based in Dubai or willing to relocate.</li></ul>Benefits:<ul><li>Attractive salary package up to AED 5,000.</li><li>Professional work environment in a reputed healthcare setup.</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Medical Laboratory: 3 years (Required)</li><li>UAE: 2 years (Required)</li><li>customer care : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>

Customer Service Representative

packwell movers

Urgently hiring customer care cum tele sales executive for a homecare facility in Dubai.We are looking for a dynamic and empathetic Customer Care &amp; Tele Sales Executive to join our growing home healthcare team. You will be the first point of contact for our clients, responsible for handling inquiries, offering solutions, and converting leads into service bookings.Key Responsibilities:<ul><li>Answer inbound calls and follow up with potential clients.</li><li>Promote our home healthcare services to prospective customers.</li><li>Maintain client records and update CRM systems.</li><li>Provide excellent after-sales support and address customer queries.</li><li>Coordinate with the healthcare team to schedule appointments.</li><li>Achieve sales and customer service targets.</li></ul>Requirements:Proven experience in tele sales or customer service (healthcare experience is a plus).Excellent communication and interpersonal skills.Ability to multitask and handle a fast-paced environment.Proficiency in local language (arabic) and English.Basic computer knowledge (CRM systems preferred).Fixed salary 2500 AED.Its a work at office job.Company location Alqusais, DubaiMust be willing to join in a short notice.Job Types: Full-time, 9.00 AM to 6.00 PM (preferred Female )Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Customer Care &Tele sales executive

C3X International Couriers

C3X International Couriers LLC is a fast growing courier service company in Dubai, specializing in reliable and efficient delivery services Domestic and International. We deliver seamless and timely service solutions to a diverse clientele across multiple sectors. To strengthen our team, we seek a Customer Service Executive with direct experience in the courier industry to drive superior customer interactions and support our service standards.Position OverviewThe Customer Service Executive will be the primary point of contact for our customers, ensuring their inquiries, concerns, and requests are managed with precision and professionalism. This role demands an individual with prior experience in the courier sector, a strong focus on customer satisfaction, and the capability to navigate and resolve complex service inquiries.Key Responsibilities<ul><li>Serve as the primary representative for customer inquiries, managing communication through phone, email, and live chat channels.</li><li>Resolve customer concerns promptly, especially around shipment tracking, delivery timelines, and service issues.</li><li>Coordinate closely with our operations, logistics, and field teams to deliver accurate, real-time information to customers.</li><li>Accurately document customer interactions, complaints, and resolutions in our CRM for seamless communication and follow-up.</li><li>Proactively identify areas for process improvement and escalate feedback to management to support our continuous improvement goals.</li><li>Provide updates on shipping status and collaborate with customers on alternative solutions when necessary.</li><li>Build and maintain strong relationships with our clients, ensuring satisfaction and fostering loyalty.</li></ul>Candidate Requirements<ul><li>Minimum of 2 years in a customer service role, preferably within the courier or logistics industry. (Freshers can also apply)</li><li>Excellent verbal and written communication skills in English, Hindi, Tagalog, Arabic (is a plus) , with a professional and courteous demeanor.</li><li>Demonstrated experience in managing and resolving customer concerns effectively.</li><li>Proficiency in Microsoft Office Office and familiarity with customer service software or CRM tools.</li><li>Strong understanding of logistics processes and shipment tracking systems; familiarity with customer follow up etc.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple inquiries with attention to detail.</li></ul>What We OfferHealth Insurance as per company policy.Access to training programs and career development opportunities.Collaborative, team-oriented culture with a focus on employee well-being and advancement.Potential for career advancement within our expanding organization.Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Customer Service Executive

Sharaf DG Energy

<div>
 
 &middot; Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients.
 
 
 
 &middot; Identify opportunities to enhance revenue through upselling and cross-selling of products or services.
 
 
 
 &middot; Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally.
 
 
 
 &middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.
 
 
 
 &middot; Build sustainable relationships and trust with customer accounts through open and interactive communication.
 
 
 
 &middot; Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.
 
 
 
 &middot; Identify and assess customers&rsquo; needs to achieve satisfaction
 
 
 
 &middot; Follow communication procedures, guidelines, and policies
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Recognize, document, and alert the team leader of trends in customer calls.
 
 
 
 &middot; Acknowledging and resolving customer complaints.
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Knowing our products inside and out so that you can answer questions.
 
 
 
 &middot; Keeping records of customer interactions, transactions, comments, and complaints.
 
 
 
 &middot; Providing feedback on the efficiency of the customer service process.
 
 
 
 
 
 Requirements
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 &middot; Experience (Yrs &amp; Field) : Minimum 1-year experience in Call Centre Experience/Customer Care/Front Desk
 
 
 
 Educational Qualification : Graduate (preferred)
 
 
 
 Professional Certifications : Certification in customer service
 
 
 
 
 
 
 Skills &amp; Abilities:
 
 
 
 &bull; Excellent verbal and written communication skills
 
 
 
 &bull; Strong team player.
 
 
 
 &bull; Listening Skills.
 
 
 
 &bull; Multi-tasking.
 
 
 
 &bull; Problem solver
 
 
 
 &bull; Computer proficiency
 
 
 
 
</div>

Arabian Automobile Association

<ul><li>Should be punctual</li><li>Demonstrate a &ldquo;can do&rdquo; attitude at all times.</li><li>Handle customers with utmost care and offer them adequate support.</li><li>Ensuring a smooth conversation with any customer and providing necessary service.</li><li>Adhering and following up strictly on Call Centre ethics and scripts provided.</li><li>Liaising with managers, supervisors, operatives and third parties to gather information and resolve issues.</li><li>Follow up on SLA for services provided.</li><li>Handling customer complaints or enquiries.</li><li>Reports to be maintained and submitted on timely basis as per the requirement.</li><li>Additional works allotted to be completed on required time.</li><li>Agent to attend to inbound calls and process service request from the customers.</li><li>Ensure that entries are done correctly and accurately.</li><li>Communicate to Dispatch/Dispatch support for any update on the service.</li><li>Follow up on services initiated (15th minute and 30th minute)</li><li>Driver Assigned and have contacted the customer or have reached the location</li><li>If no Driver assigned- inform customer of the delay and assure that we are arranging the Driver.</li><li>Ensure that SLA is achieved for each service.</li><li>SLA strictly needs to be followed from time that the service was pushed by AFL Team.</li><li>Assign a Driver and update the details within 5-10 minutes the service was Initiated. (Dispatch/Dispatch Support)</li><li>Follow up with the Driver on 15th minute mark if he contacted the customer and got the exact location.</li><li>Follow up again in the 30th minute if the Driver Reached the customer or pick up location.</li></ul>Job Type: Full-timePay: AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Willing to work in any shift timing ?</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>

Contact Center Executive - Arabic Speaker

Job description<ul><li>Should be punctual</li><li>Demonstrate a &ldquo;can do&rdquo; attitude at all times.</li><li>Handle customers with utmost care and offer them adequate support.</li><li>Ensuring a smooth conversation with any customer and providing necessary service.</li><li>Adhering and following up strictly on Call Centre ethics and scripts provided.</li><li>Liaising with managers, supervisors, operatives and third parties to gather information and resolve issues.</li><li>Follow up on SLA for services provided.</li><li>Handling customer complaints or enquiries.</li><li>Reports to be maintained and submitted on timely basis as per the requirement.</li><li>Additional works allotted to be completed on required time.</li><li>Agent to attend to inbound calls and process service request from the customers.</li><li>Ensure that entries are done correctly and accurately.</li><li>Communicate to Dispatch/Dispatch support for any update on the service.</li><li>Follow up on services initiated (15th minute and 30th minute)</li><li>Driver Assigned and have contacted the customer or have reached the location</li><li>If no Driver assigned- inform customer of the delay and assure that we are arranging the Driver.</li><li>Ensure that SLA is achieved for each service.</li><li>SLA strictly needs to be followed from time that the service was pushed by AFL Team.</li><li>Assign a Driver and update the details within 5-10 minutes the service was Initiated. (Dispatch/Dispatch Support)</li><li>Follow up with the Driver on 15th minute mark if he contacted the customer and got the exact location.</li><li>Follow up again in the 30th minute if the Driver Reached the customer or pick up location.</li></ul>Job Type: Full-timePay: AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Willing to work in any shift timing ?</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>

Contact Center Executive - English and Hindi Speaker

Nakshathra Gold and Diamonds

We are seeking a dedicated and well-spoken Tele caller to join Nakshathra Jewellery head office team in Dubai. The primary responsibility will be to follow up with the customers and remind them about their ongoing scheme payments, ensuring timely follow-ups and maintaining strong customer relationships.KEY RESPONSIBILITIES:<ul><li>Call customers to remind them about upcoming or pending gold scheme payments.</li><li>Provide clear and accurate information regarding their installment dates, amounts, and benefits.</li><li>Maintain and update daily call logs and customer feedbacks.</li><li>Maintain a positive relationship with customers and promote trust in the brand.</li><li>Coordinate with the accounts team for scheme-related updates.</li></ul>REQUIREMENTS:<ul><li>Minimum 12th pass or equivalent.</li><li>Good communication skills in Malayalam, Hindi &amp; English.</li><li>Basic computer knowledge(MS Excel, data entry).</li><li>Prior customer service experience is a plus, preferred in jewellery or retail.</li><li>Candidates must possess Own Visa.</li></ul>Job Type: Full-timePay: From AED1,500.00 per monthApplication Question(s):<ul><li>Do you have own visa?</li></ul>

Tele caller

Explore 4458+ Customer care executive in Dubai this October. Find roles across top companies and apply now to boost your career.

4458 customer care executive jobs IN Dubai

Customer Service Representative

Customer Care &Tele sales executive

Customer Service Executive

Customer Service Representative

Contact Center Executive - Arabic Speaker

Contact Center Executive - English and Hindi Speaker

Tele caller