sales manager

sales representative

sales coordinator

sales engineer

sales consultant

customer care agent

EGMA LENS Factory L.L.C

EGMA is seeking a Customer Service Agent with a background in Optometry or Optical Sciences to join our technical support team. This is a client-facing role focused on serving optical stores and internal sales teams by providing professional guidance on prescriptions, handling technical complaints, and ensuring seamless order and service support.Key Responsibilities:<ul><li>Respond to customer queries via phone and email regarding prescriptions, lenses, and orders</li><li>Validate and recommend suitable lens materials based on optical requirements</li><li>Troubleshoot product complaints related to vision discomfort, coatings, or fitting issues</li><li>Coordinate with production, logistics, and sales to ensure full resolution</li><li>Log communication and follow-ups using ERP/CRM systems</li><li>Guide customers on lens features, limitations, and customizations</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Optometry or any related field</li><li>Minimum 1 year experience in optical service, optometry clinics, or related customer support</li><li>Strong knowledge of ophthalmic lenses and coatings</li><li>Proficient in English, both spoken and written</li><li>Experience using ERP tools is a plus</li><li>Calm, detail-oriented, and customer-focused personality</li></ul>Why Join EGMA?<ul><li>Be part of a technical team serving leading optical brands across the UAE and beyond</li><li>Work in a rotational shift schedule with cross-functional coordination</li><li>Continuous learning in optical product lines, systems, and professional growth</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,900.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>optical related support: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Service Agent

ayat group

Customer Service Call Center Agent (Emirati National Only)Position based in Sharjah with occasional travel to Dubai for on-site training and project updatesSalary: AED 8,000 per monthAbout the RoleWe are looking for a Customer Service Call Center Agent to join our team in Sharjah. This role is exclusively open to UAE Nationals with a background in customer service or call center roles, preferably within the real estate sector.The successful candidate will serve as a key point of contact for our post-sales clients, ensuring that inquiries are handled with professionalism, accuracy, and a customer-first mindset.Key Responsibilities<ul><li>Respond to customer inquiries related to real estate via phone.</li><li>Provide accurate and timely information to post-sale clients.</li><li>Maintain high standards of communication and customer satisfaction.</li><li>Support team members during their absence.</li></ul>Requirements<ul><li>Nationality: UAE Nationals only</li><li>Experience: 3&ndash;5 years in a customer service or call center role</li><li>Industry: Real estate experience is an advantage</li><li>Excellent verbal and written communication skills in English and Arabic</li><li>Ability to manage multiple tasks and work well under pressure</li><li>Strong interpersonal and problem-solving skills</li></ul>Ready to Apply? If you meet the above criteria and are passionate about delivering exceptional customer service, we&rsquo;d love to hear from you.Apply now and be part of a dynamic team shaping the future of real estate in the UAE!Job Type: Full-timePay: AED7,500.00 - AED8,000.00 per monthApplication Question(s):<ul><li>1. Are you a UAE National?</li><li>2. Do you have 3 to 5 years of experience in a customer service or call center role?</li></ul><ul><li>3. Do you have experience using CRM or call center systems (e.g., Freshdesk, Salesforce, Zendesk)?</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>Application Deadline: 29/09/2025

Customer Service / Call Center Agent (UAE Nationals)

Pinoy Arabian

We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat with professionalism and efficiency.</li><li>Assist customers with bookings, cancellations, and modifications.</li><li>Provide detailed information about our tours, packages, and services.</li><li>Resolve customer complaints and issues promptly, escalating to management when necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with other team members to ensure customer satisfaction.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 per monthLanguage:<ul><li>Tagalog (Required)</li></ul>

Customer Service Representative

JD.COM

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 Handling customer complaints and troubleshooting issues with products or services
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 Following up with clients or customers by phone, web chat or email to check that they&rsquo;re still satisfied with their purchases or services received
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 Accessing databases to retrieve account information for customers
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 Letting customers know about additional products or services that might benefit them
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 Escalating queries and concerns when necessary
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 Updating customer records following each contact
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 Staying up to date on the latest products and services an organization provides
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 Skills Required :-
 
 
 
 
 1. Proficiency in English and Chinese;
 
 
 2. Customer service experience;
 
 
 3. Experience in warehousing or logistics preferred;
 
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Customer Service Specialist

Gulf Fruits Trade Company, LLC

&middot; Handle customer interactions via chat, email, phone, and social media&middot; Assist with orders, tracking, returns, refunds, and product inquiries&middot; Resolve complaints promptly while maintaining positive customer experience&middot; Monitor and follow up on pending customer issues until resolved&middot; Coordinate with logistics, warehouse, and product teams&middot; Maintain knowledge of product offerings, promotions, and policies&middot; Collect customer feedback to identify service improvement opportunities&middot; Upsell or cross-sell products when appropriate to drive sales&middot; Maintain accurate records of customer interactions in CRM systems&middot; Assist in onboarding new clients and providing initial supportJob Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Are you a UAE National?</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li><li>Hindi ( Optional) (Required)</li></ul>Application Deadline: 20/08/2025 Expected Start Date: 25/08/2025

Customer Service Executive E-Commerce

uPay Payment Services LLC

We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.Some of the roles, responsibilities and skills required are:- Must speak HINDI/URDU and ENGLISH (Arabic is a plus).- Excellent communication abilities, including written and verbal communication.- Handle calls in a consistently polite, professional and efficient manner.- Answer phones and messages, respond to customer requests and clarify the desired information.- Follow-up on customer inquiries that are not immediately resolved.- Take the extra mile to engage and help the customers.- Previous call center customer service experience is required.- Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24*This is not a typical telemarketing role where you&rsquo;ll be asked to generate leads or achieve targets on monthly basis, it&rsquo;s just a customer support position to provide better assistance and resolve our customer concerns*-------------------------------------------------Location: Al Barsha 1Working Hours: 6 PM &ndash; 10 PM (CSRs can be called in the morning shift as well, if needed)No. of Positions: 1Visa: Candidate must have a residence visaSalary: 20 AED per hour for English + hindi/urdu speaker25 AED per hour for English + hindi/urdu + Arabic speaker.-------------------------------------------------To Apply: Mail-to: jobs@upay.ae with the subject CALL CENTER REPRESENTATIVE - Part Time.Job Type: Part-timePay: From AED20.00 per hourApplication Question(s):<ul><li>Why do you want to work for this part-time role?</li><li>If you are currently working full time, what are your duty timings?</li><li>What is your current visa status?</li></ul>Experience:<ul><li>Customer Support: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li><li>Urdu (Required)</li><li>Arabic (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Service Representative (Part Time)

Align Staffing Solutions

We are currently hiring for Customer Service Representative for one of our client.Requirement - <ul><li>1 year experience in customer service role</li><li>Good communications skills</li><li>Fluency in speaking in Russian and English mandatory.</li></ul>Benefits - Employment Visa, Medical Life Insurance, Transportation.Working Days/Hours - 6 days working &amp; 10(9+1) hours duty with 1 hour break.People with visit visa/cancelled visa/own visa can apply.Apply now! Send your CV to: hiring@alignmanpower.com and mention- Customer Service Representative-Arabic Speaker in the Subject Line Or directly share your CV on WhatsApp at: 058 203 0330Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per month

Customer Service Representative-Russian Speaker

Explore 2333+ Customer care agent in Dubai this September. Find roles across top companies and apply now to boost your career.