accounts executive

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customer care executive

Ibex

Job description:Job Summary: We are seeking a motivated and customer-focused BPO Customer Support Executive (International) to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:<ul><li>Handle inbound customer interactions for international clients via calls or chat</li><li>Provide accurate information regarding products, services, and policies</li><li>Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner</li><li>Maintain detailed and accurate records of customer interactions in CRM systems</li><li>Meet individual and team performance targets, including quality and productivity metrics</li><li>Escalate complex issues to relevant departments when required</li><li>Maintain a high level of customer satisfaction and professionalism at all times</li></ul>Job Types: Full-time, Contract, FresherContract length: 6 monthsWork Location: In person Karachi.Job Types: Full-time, Contract, Fresher Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

BPO Customer Support Executive (International)

Mars BPO

Job Description: We are seeking motivated and energetic Female candidates for our calling team. This position involves connecting with potential customers, sharing service-related information confidently, and meeting performance goals.You will assist customers with questions, resolve issues efficiently, and ensure all interactions meet company quality standards.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve customer complaints and provide appropriate solutions</li><li>Process orders, forms, applications, and requests accurately</li><li>Maintain detailed and accurate customer records</li><li>Follow up with customers to ensure issue resolution</li><li>Collaborate with team members and other departments as needed</li><li>Maintain knowledge of company products, services, and policie</li></ul>Follow company policies and proceduresRequirements<ul><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Ability to work in a team environment</li><li>Punctual and responsible</li><li>Fresh candidates can also apply</li></ul>What We Offer<ul><li>Professional work environment</li><li>Career growth opportunities</li><li>Performance-based incentives</li><li>Supportive team and management</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Call Center Representatives. In this role, you will handle inbound and outbound calls, provide excellent customer service, and support sales and operational activities.If you are a strong communicator who enjoys helping others and thrives in a fast-paced environment,Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve customer complaints and provide appropriate solutions</li><li>Process orders, forms, applications, and requests accurately</li><li>Maintain detailed and accurate customer records</li><li>Follow up with customers to ensure issue resolution</li><li>Collaborate with team members and other departments as needed</li><li>Maintain knowledge of company products, services, and policie</li></ul>Requirements:<ul><li>Minimum education: Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Excellent communication skills in [English/Local Language].</li><li>Customer-focused with strong problem-solving abilities.</li><li>Ability to work under pressure and meet targets.</li><li>Basic computer skills and familiarity with MS Office.</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li><li>Stable job with a growing BPO company</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Shift Timing: 6:30 PM to 5:00 AMOffice Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Voice Agents

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Must have at least 40 WPM
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through email and/or chat
 </li>
 <li>
 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
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 Document each customer query as well as the resulting solution
 </li>
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 Provide alternatives to products/items, which are not available on the e-commerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing resolutions
 </li>
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 Stay up to date with the latest updates on system information and process changes
 </li>
 <li>
 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Customer Services Specialist

Job Description: We are seeking motivated and energetic Female candidates for our calling team. This position involves connecting with potential customers, sharing service-related information confidently, and meeting performance goals.This role requires excellent communication skills, problem-solving abilities, and a positive attitude to ensure a high level of customer satisfaction.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve customer complaints and provide appropriate solutions</li><li>Process orders, forms, applications, and requests accurately</li><li>Maintain detailed and accurate customer records</li><li>Follow up with customers to ensure issue resolution</li><li>Collaborate with team members and other departments as needed</li><li>Maintain knowledge of company products, services, and policie</li></ul>Follow company policies and proceduresRequirements<ul><li>Good command of English</li><li>Strong verbal communication skills</li><li>Willingness to work night shifts</li><li>Basic computer handling skills</li><li>Sales-focused mindset with a positive attitude</li></ul>What We Offer<ul><li>Professional work environment</li><li>Career growth opportunities</li><li>Performance-based incentives</li><li>Supportive team and management</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

CSR ( Night Shift )

Chishti Box Factory (Pvt) Ltd

Job Title: Junior Sales ExecutiveDepartment: Sales &amp; MarketingLocation:Reporting To: Marketing / Sales ManagerJob Summary:The Junior Sales Executive will support the sales department in building relationships with clients, generating new business, preparing quotations, and coordinating order execution with the production and dispatch teams. The role is ideal for someone eager to learn the corrugated packaging business and grow into a key sales professional.Key Responsibilities:1. Client Coordination &amp; Relationship Management<ul><li>Assist in managing existing customer accounts, ensuring timely communication and satisfaction.</li><li>Coordinate with clients for order confirmations, sampling, and delivery schedules.</li><li>Handle basic customer queries related to carton specifications, order status, or pricing.</li></ul>2. Business Development<ul><li>Identify and approach potential clients in food, beverage, textile, and other industries using corrugated packaging.</li><li>Collect and maintain client data, contact lists, and visit reports.</li><li>Support the senior sales team in preparing presentations, proposals, and quotations.</li></ul>3. Quotation &amp; Documentation<ul><li>Prepare quotations based on carton specifications (ply, size, paper grammage, printing, etc.) with the help of the costing team.</li><li>Ensure all quotations are properly filed and tracked for follow-ups.</li><li>Maintain records of price approvals and client communications.</li></ul>4. Coordination with Internal Departments<ul><li>Communicate confirmed orders to production and planning teams for timely scheduling.</li><li>Follow up with dispatch for delivery status and share updates with customers.</li><li>Coordinate with accounts for invoice or payment follow-ups when required.</li></ul>5. Market Feedback &amp; Reporting<ul><li>Collect market information on competitor pricing, quality, and customer preferences.</li><li>Provide daily or weekly reports on client visits, inquiries, and sales progress.</li><li>Highlight customer feedback, complaints, or quality issues to the sales manager.</li></ul>Skills &amp; Competencies:<ul><li>Strong communication and interpersonal skills.</li><li>Good command of written and spoken English/Urdu.</li><li>Basic knowledge of MS Excel and Word (quotation and reporting).</li><li>Eagerness to learn carton specifications, grammage details, and production processes.</li><li>Target-oriented mindset with a customer service approach.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or Commerce.</li><li>Fresh graduates or candidates with up to 1&ndash;2 years of experience in B2B sales (preferably packaging, printing, or industrial sector).</li></ul>Working Hours: Full-timeCompensation: As per company policy (Basic salary + performance incentives)Growth Path:After demonstrating consistent performance and product knowledge, the Junior Sales Executive can grow into a Key Account Executive position within 1&ndash;2 years.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Junior Sales Executive

ICIL

Job Description &ndash; Sales ExecutiveWe are looking for a competitive and self-motivated Sales Executive to help expand our business activities and client base.The ideal candidate will be responsible for discovering new sales opportunities, building strong client relationships (especially with banks and financial institutions), negotiating deals, and ensuring customer satisfaction.Responsibilities<ul><li>Conduct market research to identify selling opportunities and evaluate customer needs</li><li>Actively seek new sales opportunities through cold calling, field visits, networking, and social media</li><li>Generate leads and business from banks, financial institutions, insurance companies, and corporate clients</li><li>Arrange and attend meetings with potential clients to understand their requirements</li><li>Prepare and deliver professional presentations on products and services</li><li>Negotiate terms, close deals, and handle client objections or complaints</li><li>Maintain and update client records and sales reports</li><li>Collaborate with internal teams to improve overall performance</li><li>Gather customer feedback and share insights with management</li></ul>Requirements<ul><li>Proven experience as a Sales Executive or similar role (banking / corporate sales preferred)</li><li>Must have own bike for field visits</li><li>Target-oriented mindset with the ability to work under pressure</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Ability to build and maintain relationships with bank officials and corporate decision-makers</li><li>Basic knowledge of sales reporting and MS Office</li><li>Self-motivated, confident, and result-driven</li></ul>Skills Required<ul><li>Corporate &amp; Banking Sales</li><li>Lead Generation &amp; Prospecting</li><li>Relationship Management (Banks &amp; Financial Institutions)</li><li>Negotiation &amp; Deal Closing</li><li>Communication &amp; Presentation Skills</li><li>Field Sales &amp; Client Visits</li><li>Time Management &amp; Target Achievement</li></ul>Compensation<ul><li>Salary + Commission</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs160,000.00 per monthWork Location: In person

Senior Sales Executie

Explore 380+ Customer care executive in Karachi this February. Find roles across top companies and apply now to boost your career.