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Forsee Logistics

Job Title: Customer Support Executive (Sales Department) Shift: Night Shift (6:00 PM-3:00 AM) Office Location: Block 13, Gulistan e Johar, KarachiJob Summary:We are looking for a dedicated and customer-focused Customer Support Executive to join our team for the night shift. The ideal candidate must have excellent English communication skills and a strong ability to handle customer queries efficiently and professionally.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Provide accurate information and resolve customer issues effectively</li><li>Maintain a high level of customer satisfaction through clear and polite communication</li><li>Document customer interactions and update records accurately</li><li>Escalate complex issues to the relevant department when required</li><li>Follow company policies, procedures, and quality standards</li><li>Proactively contact clients to present and promote company services.</li><li>Achieve monthly shipment targets while consistently meeting daily KPIs</li><li>Handle inbound and outbound client communications via phone.</li></ul>Requirements:<ul><li>Excellent verbal and written English communication skills</li><li>Ability to work independently during night shifts</li><li>Strong problem-solving and interpersonal skills</li><li>Customer-oriented mindset with a positive attitude</li><li>Basic computer skills and familiarity with CRM systems (preferred)</li><li>Prior customer support or call center experience is a plus</li></ul>What We Offer<ul><li>Market competitive salary</li><li>Uncapped commission structure</li><li>Transportation services for female employees</li><li>Zero-pressure working environment</li><li>Fun workplace culture (yes, we&rsquo;ll make you a table tennis pro)</li><li>Supportive and friendly team environment</li><li>Complete training provided</li><li>Transportation facility provided for female employees residing in North Nazimabad, Buffer Zone, F.B Area, Gulshan-e-Iqbal, and Gulistan-e-Johar. Female employees residing outside these areas will be eligible for a transportation allowance.</li></ul>Pay: Up to Rs80,000.00 per monthWork Location: In person

Customer Support Executive - 6PM to 3AM

Metatech Vision

Handle daily customer calls and maintain customer data.Enter orders into CRM and ensure accurate records.Manage customer queries and complaints with professionalism.Support sales campaigns and promotions.Build and maintain positive customer relationships.Pay: From Rs30,000.00 per monthWork Location: In person

Sales Desk Executive

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
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 O Levels/Matriculation or above
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 Excellent Written and Verbal English communication
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 Must have at least 40 WPM
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
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 Perks Of Being An Ibexian
 
 
 
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 Medical Insurance &amp; OPD
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 Provident Fund with investment options
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 Ergonomic furniture and infrastructure
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 Referral Rewards
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 Annual Increment
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 Conveyance facility
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 Loan facility
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 Employee Appreciation programs
 
 
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 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
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 Assist customers with their items purchased through the e-commerce website
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 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
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 Maintain swift responses to customers through email and/or chat
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 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
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 Document each customer query as well as the resulting solution
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 Provide alternatives to products/items, which are not available on the e-commerce website
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 Follow standard processes and procedures when it comes to providing resolutions
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 Stay up to date with the latest updates on system information and process changes
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 Able to deal with objections and handle customer pushbacks
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Customer Services Specialist

Beautenic Skincare Company

Main Focus:The Customer Support Officer will manage end-to-end customer communication and post-order coordination, ensuring smooth handling of inquiries, fulfilled orders, and courier/shipping coordination. The role is essential in delivering a seamless post-purchase experience and maintaining strong customer satisfaction.Key Performance Indicators (KPIs):<ul><li>Average response time on WhatsApp / Instagram / Email</li><li>Customer satisfaction score (reviews &amp; feedback)</li><li>Accuracy in handling fulfilled orders and dispatch updates</li><li>Timely processing of shipper advices and courier coordination</li><li>Resolution time for complaints, returns, and exchange requests</li><li>Reduction in pending or unresolved customer tickets</li><li>Repeat customer support engagement rate</li></ul>Key Responsibilities:<ul><li>Manage daily customer inquiries across WhatsApp, Instagram, and email</li><li>Provide real-time updates on order status including fulfilled orders, dispatched shipments, and delivery timelines</li><li>Prepare and manage shipper advices (dispatch notes) and coordinate with courier partners</li><li>Track shipments and proactively update customers on delays or delivery issues</li><li>Handle complaints, returns, and exchange requests professionally and efficiently</li><li>Ensure accurate communication of product details, policies, and order information</li><li>Maintain customer interaction logs and order tracking records</li><li>Coordinate with internal teams (warehouse, ecommerce, operations) for order fulfillment issues</li><li>Escalate complex cases to management when required</li><li>Maintain a consistent, polite, and brand-aligned communication tone</li></ul>Education:<ul><li>Minimum Bachelor&rsquo;s degree (any discipline)</li></ul>Experience:<ul><li>0&ndash;1 year experience in call center, customer support, or ecommerce support role</li></ul>Salary:<ul><li>PKR 35,000 per month</li></ul>Location:<ul><li>DHA, Karachi</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Coordinator

Mega Marketing Network

Relationship Manager (Client Success Executive)Company: Shaadi.org.pkAre you someone who genuinely cares about people?Can you listen patiently, understand emotions, and help people solve their problems?Shaadi.org.pk is looking for a Relationship Manager who will act as a bridge between our clients and matchmaking team to ensure every client receives exceptional service and support.Posts Available at: DHA and Gulshan-e-Iqbal, Karachi.Days and Timing: Mon to Sat | 10 am to 7 pm | Full Time | Office Based OnlyKey Responsibilities:<ul><li>Call clients regularly and understand their experience.</li><li>Listen to concerns, complaints, and feedback professionally.</li><li>Ensure clients feel valued, respected, and heard.</li><li>Coordinate with matchmakers to resolve client issues.</li><li>Follow up on pending matters until resolution.</li><li>Maintain accurate records of client interactions.</li><li>Improve customer satisfaction and retention.</li></ul>Required Qualities:✓ Female Only ✓ Graduate from good university ✓ Minimum 5+ Years Experience ✓ Age above 27 ✓ Excellent command and speed on computer, Google Sheets, CRM, Internet, AI Tools ✓ Excellent communication skills (Urdu and English) ✓ Pleasant and professional phone manner ✓ Strong listening skills ✓ Empathetic and patient personality ✓ Ability to handle complaints calmly ✓ Customer-service mindset ✓ Emotional intelligence and maturity ✓ Problem-solving ability ✓ Professional ethics and confidentialityPreferred Experience of minimum 5+ Years:<ul><li>Customer Service</li><li>Relationship Management</li><li>Call Center</li><li>Marriage Bureau</li><li>Counseling Support</li><li>Client Success</li></ul>Package:<ul><li>Fixed Salary</li><li>Client Retention Success Award</li><li>Client Referral Award</li><li>Medical Reward</li><li>Food Reward</li><li>Top Performer Reward</li><li>Transport (Bike/Scotty/Car) Reward</li><li>Bi-annual Performance Bonus</li><li>Bi-annual Increment</li></ul>At Shaadi.org.pk, we don't just hire people&mdash;we hire individuals who genuinely care about helping families and building successful relationships.Apply Now and become the voice of trust for thousands of families.Pay: Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relationship Manager: 5 years (Preferred)</li></ul>Language:<ul><li>English Language (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Relationship Manager (Client Success Executive)

Muhammad Shafi Tanneries ( Pvt ) Ltd

Position: Sr. Executive &ndash; EHS &amp; Compliance Experience: Minimum 3- 5 years of EHS audit and compliance experience (Leather industry is preferred) Department: Compliance Location: SITE Area, Karachi Reports To: Assistant Manager / Manager ProcurementJob DescriptionWe are seeking a qualified and experienced Sr. Executive &ndash; EHS &amp; Compliance to join our team in the leather industry. The ideal candidate should have strong knowledge of EHS systems, ISO standards, compliance requirements, and audit procedures.Responsibilities<ul><li>Implement and monitor EHS &amp; compliance policies and procedures</li><li>Conduct internal EHS audits and compliance inspections</li><li>Ensure compliance with ISO 14001:2014 and customer requirements</li><li>Prepare audit reports, corrective actions, and compliance documentation</li><li>Coordinate with departments for closure of audit observations</li><li>Maintain records related to safety, environment, and compliance activities</li><li>Support management during external audits and customer visits</li><li>Promote awareness regarding workplace safety and environmental practices</li></ul>Experience<ul><li>Graduate degree from a recognized institution</li><li>Certification in Lead Auditor Course &ndash; ISO 14001:2014</li><li>Minimum 3&ndash;5 years of EHS audit and compliance experience</li><li>Strong understanding of ISO 14001:2014 requirements</li><li>Knowledge of social compliance standards and customer-specific codes of conduct</li><li>Good communication, documentation, and reporting skills</li><li>Proficiency in MS Office (Excel, Word, Outlook)</li><li>Ability to coordinate with departments for implementation of EHS standards</li></ul>How to Apply:&middot; Please send your resume hasanali.ho@shafi.com with Mention &ldquo;Sr. Executive &ndash; EHS &amp; Compliance&rdquo; in the subject line.&middot; Mention current salary in emailNote: Compensation will be determined based on the candidate&rsquo;s experience and skill set.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your age?</li><li>What is your Notice period ? (30 days, 15 days, 1 week, Immediate)</li><li>Do you have your own conveyance?</li><li>What is your current residential area ? </li><li>What is your current designation?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Sr. Executive – EHS & Compliance

Ascent Communique

We're Hiring: International Sales Executive &ndash; Auto Trade (African Region)Are you passionate about sales and looking to grow your career in the international automotive industry? Join our team!Position: International Sales Executive &ndash; Auto Trade (African Region)Requirements:<ul><li>Fluent English communication skills (written &amp; verbal) 6 months of sales experience</li><li>Knowledge of African markets is preferred</li><li>Strong negotiation and customer relationship skill</li></ul>Location: Nazimabad, KarachiSalary: PKR 60,000 &ndash; 80,000 + Competitive Commissions<ul><li>If you are motivated, goal-oriented, and ready to work in a dynamic international sales environment, we'd love to hear from you!</li></ul>Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

International Sales Representative -Auto trade (African Market)

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