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customer support executive Jobs in Karachi

customer support executive

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customer care executive

HRPSP - Your Strategic HR Partner

Customer Care Executive (Premium Category)Location: KarachiWe&rsquo;re looking for a dedicated and talented Customer Care Executive to join our premium service team. If you have a passion for delivering exceptional customer experiences, we want to hear from you!Salary &amp; Benefits:<ul><li>Base Salary: PKR 45,000</li><li>Commission: Up to PKR 15,000 based on performance</li><li>Medical Insurance: Comprehensive coverage for your health</li><li>Exclusive Internet Services: Enjoy additional perks</li><li>Remote Work Option: Flexible, based on eligibility</li></ul>Requirements:<ul><li>Education: Minimum Intermediate (Graduates preferred)</li><li>Experience: At least 6 months in a call center (preference for international call center experience)</li><li>Language Skills: Fluent English with excellent grammar and communication</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Care Executive (Premium Category)

Highfy Private Limited

Customer Support ExecutiveCompany: Highfy.pk Location: Khaliq Uz Zaman Road, Block 8 Clifton, Opposite Bachaa Party, Karachi Job Type: Full-Time Education Required: Minimum Bachelor&rsquo;s Degree Salary: PKR 45,000 &ndash; 50,000 per monthAbout Highfy.pkHighfy.pk is a fast-growing eCommerce platform committed to delivering quality products and an excellent shopping experience. We believe in a customer-first mindset and are looking for individuals who genuinely care about customer satisfaction and building long-term relationships.Job Responsibilities<ul><li>Respond to customer inquiries via call, WhatsApp, email, and social media in a timely and professional manner</li><li>Resolve customer complaints efficiently while maintaining a positive tone</li><li>Process orders, returns, exchanges, and refunds</li><li>Coordinate with logistics and warehouse teams to ensure smooth order fulfillment</li><li>Maintain accurate records of customer interactions</li><li>Provide product information and assist customers in making informed purchasing decisions</li><li>Identify customer needs and suggest improvements to enhance the customer experience</li></ul>Requirements<ul><li>Minimum Bachelor&rsquo;s degree (required)</li><li>2 years experience in Customer Support</li><li>Ability to handle incoming calls and customer complaints professionally</li><li>Strong communication skills (Urdu &amp; English)</li><li>Excellent problem-solving abilities</li><li>Ability to handle difficult situations with patience and professionalism</li><li>Basic computer proficiency (MS Office, Excel, CRM tools preferred)</li><li>Previous customer support experience is a plus</li><li>Must have a customer-first mindset</li></ul>Working Hours<ul><li>Normal Timings: 10:00 AM &ndash; 7:00 PM (Monday to Saturday)</li><li>Ramzan Timings: 9:00 AM &ndash; 4:00 PM (Monday to Saturday)</li></ul>Benefits<ul><li>Paid leaves</li><li>Attendance allowance</li></ul>If you are passionate about helping customers and want to be part of a dynamic team, we&rsquo;d love to hear from you!Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Expected Salary</li><li>How soon can you join?</li></ul>Work Location: In person

Customer Support Executive

HR Ways

Hiring Female Customer Issue Resolution Executive - Afternoon Shift - Nazimabad Khi﻿Client company introduction:﻿Hiring for top E-Commerce Fashion Brand.Job Role: Customer Issue Resolution ExecutiveWe are looking for a responsible and proactive Customer Issue Resolution Executive to handle and resolve customer concerns by closely coordinating with suppliers. The ideal candidate must be detail-oriented, solution-focused, and able to communicate effectively with both customers and vendors.Key Responsibilities: * Respond to customer complaints and queries in a timely and professional manner * Coordinate with suppliers to resolve issues related to orders, delays, damages, or product quality * Follow up regularly with suppliers to ensure quick resolution * Provide clear updates to customers regarding their concerns * Maintain proper records of complaints and resolutions * Ensure customer satisfaction while protecting company interests * Identify recurring issues and suggest improvementsRequirements: * Must be responsible and able to take ownership of tasks * Strong English communication and writing skills * Ability to coordinate effectively with suppliers and the internal team * Good problem-solving skills * Ability to handle pressure and manage multiple cases at once.Job Details:Experience: Fresh﻿Work Timings : (11am - 7pm)﻿﻿Work Days: Monday to Friday﻿﻿Location: Karachi, PakistanJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Female Sales Support Representative

Ibex

Job description:Job Summary: We are seeking a motivated and customer-focused BPO Customer Support Executive (International) to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:<ul><li>Handle inbound customer interactions for international clients via calls or chat</li><li>Provide accurate information regarding products, services, and policies</li><li>Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner</li><li>Maintain detailed and accurate records of customer interactions in CRM systems</li><li>Meet individual and team performance targets, including quality and productivity metrics</li><li>Escalate complex issues to relevant departments when required</li><li>Maintain a high level of customer satisfaction and professionalism at all times</li></ul>Job Types: Full-time, Contract, FresherContract length: 6 monthsWork Location: In person Karachi.Job Types: Full-time, Contract, Fresher Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

BPO Customer Support Executive (International)

Markitt

We are looking for a Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries across social media platforms, managing inbound and outbound calls, and ensuring excellent customer service.Key Responsibilities:<ul><li>Respond to customer queries on social media platforms in a timely and professional manner</li><li>Handle inbound and outbound calls with a customer-centric approach</li><li>Maintain accurate records of interactions and follow up with customers when needed</li><li>Collaborate with internal teams to resolve customer concerns effectively</li><li>Ensure high levels of customer satisfaction and support brand reputation</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Prior experience in customer service or call center role preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and manage time effectively</li><li>Proficiency in using social media platforms and MS Office</li><li>Male candidate preferred</li></ul>Timings: 11:00 AM to 8:00 PMJob Type: Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>current salary </li><li>expected salary </li></ul>Work Location: In person

DK Digital Solutions

Department: Customer Support Location: Gulshan-e-iqbal Salary Range: Rs. 60,000 &ndash; Rs. 70,000 per month Job Type: Full-Time Job Timing: 6:00 PM &ndash; 3:00 AM (Night Shift)Job Summary:We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a smooth customer experience through professional communication and timely support.Key Responsibilities:<ul><li>Respond to customer inquiries via call, email, and chat in a timely and professional manner.</li><li>Resolve product or service problems by clarifying the customer&rsquo;s complaint.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Follow up with customers to ensure their issues are resolved.</li><li>Coordinate with internal departments to provide accurate information.</li><li>Handle complaints, provide appropriate solutions, and ensure customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Meet daily and monthly performance targets.</li><li>Escalate complex issues to the relevant department when required.</li><li>Provide feedback to management regarding recurring customer concerns.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field (preferred).</li><li>1&ndash;3 years of experience in customer support or call center role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work in rotational shifts (if required).</li><li>Basic knowledge of CRM software and MS Office.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Telemarketing

A Customer Service Representative is responsible for assisting customers with inquiries, resolving complaints, and providing information about products or services. The role focuses on delivering a positive customer experience and maintaining customer satisfaction.Position: Call Center Executive &mdash; Client Support Role (No Sales Targets)Job Responsibilities:<ul><li>Handle inbound and outbound client calls in a professional manner</li><li>Provide accurate information and resolve client queries</li><li>Deliver high-quality customer support and service</li><li>Maintain proper call records and follow-up notes</li><li>Coordinate with internal teams when needed</li><li>Ensure a positive client experience on every interaction</li></ul>Why Join Us:<ul><li>No sales targets or pressure</li><li>Client support focused position</li><li>Fixed salary plus uncapped commissions</li><li>Daily and weekly performance incentives</li><li>Positive and collaborative work culture</li><li>Training and skill development programs</li><li>Career growth opportunities</li><li>Flexible working options</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you live in or near by Gulistan-e-Johar/Gulshan-e-Iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Client Support Associate | Customer Service-(Part Time)

Explore 768+ Customer care executive in Karachi this March. Find roles across top companies and apply now to boost your career.

768 customer care executive jobs In Karachi

Customer Care Executive (Premium Category)

Customer Support Executive

Female Sales Support Representative

BPO Customer Support Executive (International)

Customer Support Executive

Customer Support Executive

Client Support Associate | Customer Service-(Part Time)