customer service representative Jobs in Islamabad

customer service representative

client support executive Jobs in Islamabad

client support executive

customer care executive – sales & chat support Jobs in Islamabad

customer care executive – sales & chat support

customer sales support representative Jobs in Islamabad

customer sales support representative

customer service & order processing executive Jobs in Islamabad

customer service & order processing executive

customer care executive sales chat support

BI COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job Title: Customer Care Executive &ndash; Sales &amp; Chat SupportJob Type: Full-Time Experience Required: Minimum 2 Years (B2C Chat Support)Job Description:We are looking for an experienced Customer Care Executive for Sales &amp; Chat Support who can handle high-volume customer interactions professionally and efficiently.Key Responsibilities:<ul><li>Handle B2C customer chats professionally and in a timely manner</li><li>Manage 500&ndash;900 customer chats per day with accuracy and quality</li><li>Convert customer inquiries into sales opportunities</li><li>Provide correct product/service information</li><li>Maintain chat quality, response time, and customer satisfaction</li><li>Follow company SOPs and communication guidelines</li></ul>Requirements:<ul><li>Minimum 2 years of proven experience in B2C chat support</li><li>Ability to manage high chat volume (500&ndash;900 chats daily)</li><li>Strong written communication skills in English</li><li>Sales-oriented mindset with customer handling skills</li><li>Ability to work under pressure in a fast-paced environment</li></ul>Assessment Process:<ul><li>Candidates will go through a live chat simulation test, where responses, tone, and problem-solving skills will be evaluated.</li></ul>Why Join Us:<ul><li>Growth-oriented environment</li><li>Performance-based incentives</li><li>Supportive team culture</li></ul>Preference will be given to candidates residing near Gulberg Greens, Islamabad.Job Type: Full-timeWork Location: In person

Customer Care Executive – Sales & Chat Support

Faj IT Solutions

Job description:About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 25-42Experience:Minimum 2 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Job Types: Full-time, ContractWork Location: In personJob Types: Full-time, ContractPay: Rs35,000.00 - Rs48,000.00 per month

Customer Support for E-commerce Inquiries via Email (Dubai based)

Jacked Nutrition

Customer Service Representative &ndash; Jacked NutritionLocation: Islamabad Job Type: Full-Time / On-Site Company: Jacked NutritionAbout UsJacked Nutrition is a leading health and fitness brand committed to providing high-quality supplements, expert guidance, and exceptional customer experiences. We are expanding our team and looking for a motivated Customer Service Representative to help us deliver world-class support to our customers.Job Responsibilities<ul><li>Provide prompt, friendly, and professional customer support via phone, email, chat, and in-store interactions</li><li>Assist customers with product information, order placement, returns, and general inquiries</li><li>Maintain accurate customer records and follow up on pending issues</li><li>Collaborate with sales and operations teams to ensure a smooth customer experience</li><li>Handle customer feedback and escalate issues when needed</li><li>Stay updated on product knowledge, promotions, and brand guidelines</li><li>Deliver an excellent customer experience that reflects Jacked Nutrition&rsquo;s values</li></ul>Requirements<ul><li>Previous customer service experience preferred (retail, call center, or supplement industry is a plus)</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills (CRM, email, chat support tools)</li><li>Passion for health, fitness, and customer satisfaction</li><li>Positive attitude and willingness to learn</li></ul>Benefits<ul><li>Competitive salary</li><li>Free Premium GYM Facility</li><li>Employee discounts on supplements and products</li><li>Training and career development</li><li>Supportive work environment</li></ul>How to ApplyInterested candidates can apply through Indeed by submitting their updated resume. We look forward to welcoming a customer-focused, energetic individual to the Jacked Nutrition team!Job Type: Full-timeWork Location: In person

Customer Service Representative

S&P Global

About the Role: 
Grade Level (for internal use): 08
 The Role : Live Chat Prospector
 The Team : The Commercial Development Team is a global team. We are self-motivated, spirited and passionate, with a client first mind-set. We are resilient, flexible and value excellence in execution. Overall, the team works passionately to create more sales opportunities for revenue growth and filling the top of the funnel with qualified leads.
 
Location: Islamabad
 
Timing: This is a permanent night shift role.
 
The Impact : This person will serve as the first point of contact for multiple existing and potential clients, through Live Chat. As the first line of support to new or existing clients, the Live Chat Prospector needs to evaluate their business needs and present MI solutions effectively. After that, he/she should schedule the lead to relevant stakeholder for further discussion. With the expectation of helping identify additional business opportunities.
 
Responsibilities: 
Respond to Live Chat queries in a timely and accurate way - via phone, email or chat.
 Identify business needs, through diagnostic approach, and speak through different Market Intelligence solutions.
 Build and cultivate relationships by initiating communications and conducting follow-up communications in order to introduce companies to other parts of our organization .
 Grow product knowledge by sitting in with various team members, attending the demos you set, and asking for feedback on a regular basis.
 Continuous learning to stay on top of tools, techniques, trends, understanding of the market, customers, and competition
 Timely management of data for customers and company interactions within CRM, recording all communications, information is accurate, and documents attached.
 Monitor day-to-day time and priorities to deliver results
 Collaborate with peers, particularly around best practices, competitive intel and various approaches to effectively engage with companies.
 Timely management of data for customers and company interactions within CRM, recording all communications, information is accurate, and documents attached.
 
Qualifications: 
Preferred: At least 12 months within S&P Market Intelligence on customer success or client support role.
 Must have a good understanding of different Market Intelligence solutions and how it caters to different segments and personas.
 Knowledge of the financial industry and/or financial divisions/departments a plus
 You have a proven track record of meeting goals, daily/weekly/monthly activity goals, research, and planning goals
 A proven track record of strong client relationships with excellent client service skills
 Goal and action orientated, with ability to work towards targets
 Experience in dealing with challenging situations, i.e. objection handling, and overcome rejection with charisma and courage
 
About S&P Global Market Intelligence
 
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
For more information, visit www.spglobal.com/marketintelligence .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 406 - Entry Professional - Inside Sales (EEO Job Group) (inactive), 40 - Sales (EEO-2 Job Categories-United States of America), SLSINS406 - Entry Professional-Sales (EEO Job Group)
 
Job ID: 322639
 Posted On: 2025-11-26
 Location: Islamabad, Pakistan

Commercial Development Representative

MoneyPex

About Company:MoneyPex is a fast-growing tech company providing smart business management and accounting software designed to help companies streamline operations, manage finances, and grow efficiently. Our mission is to make business management simple and effective through innovative software solutions.Job Description:MoneyPex is looking for a Sales Representative to join our dynamic sales team. The ideal candidate will handle inbound customer inquiries, build strong client relationships, and assist businesses in selecting the right software solutions. This position is perfect for fresh graduates who want to start their career in software sales.Key Responsibilities:<ul><li>Handle inbound calls, and chat inquiries from potential clients.</li><li>Understand customer needs and recommend appropriate MoneyPex software solutions.</li><li>Provide product information and online demonstrations (if required).</li><li>Maintain customer details and sales activities in CRM software.</li><li>Follow up with interested leads to close deals.</li><li>Collaborate with the sales and marketing team to meet monthly targets.</li><li>Deliver excellent customer service and maintain client satisfaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferably Marketing, or a related field).</li><li>Strong communication and interpersonal skills.</li><li>Positive attitude, confidence, and eagerness to learn.</li><li>Basic computer knowledge and familiarity with CRM tools is a plus.</li><li>Fresh graduates are strongly encouraged to apply.</li></ul>How to apply:Interested candidate send there resume &quot;hr@moneypex.com&quot;Job Types: Full-time, FresherPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Sales Representative

BroadDigix (Pvt) Ltd.

About the Role We&rsquo;re looking for an energetic and customer-focused professional to join BroadDigix as a Sales &amp; Customer Success Specialist. You&rsquo;ll play a key part in helping clients discover the right technology solutions while delivering outstanding support throughout their journey. If you love connecting with people, solving problems, and hitting targets, this role is perfect for you.What You&rsquo;ll DoDrive Revenue &amp; Growth<ul><li>Understand client challenges and recommend the best BroadDigix solutions.</li><li>Proactively reach out to prospects through calls, emails, and tailored demos.</li><li>Consistently meet or exceed monthly and quarterly sales goals.</li><li>Keep detailed, up-to-date records of all activities in our CRM system.</li></ul>Deliver Exceptional Support<ul><li>Be the first point of contact for customer questions via phone, email, chat, or in-person.</li><li>Guide new users through onboarding and help existing clients get maximum value.</li><li>Troubleshoot issues quickly and escalate more complex cases when needed, always keeping the customer updated.</li></ul>Build Lasting Relationships<ul><li>Develop trust-based, long-term partnerships with clients.</li><li>Collect valuable feedback and share insights with internal teams to improve our offerings.</li></ul>Collaborate Across Teams<ul><li>Partner with marketing, product, and technical teams to ensure smooth campaigns and customer experiences.</li><li>Actively participate in training and team meetings to stay sharp and informed.</li></ul>What We&rsquo;re Looking ForMust-Have<ul><li>Strong verbal and written communication skills with a warm, professional style.</li><li>Proven ability to solve problems quickly and thoroughly.</li><li>Comfort working in a dynamic, fast-moving environment.</li><li>Self-driven with a clear focus on results.</li><li>Team player who also excels independently.</li></ul>Nice-to-Have<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field.</li><li>1&ndash;3 years in sales, customer support, or account management (tech industry experience is a big plus).</li><li>Hands-on experience with CRM platforms (HubSpot, Apollo, Salesforce, etc.).</li><li>Basic knowledge of Microsoft Office/Google Workspace.</li></ul>Why Join BroadDigix?<ul><li>Competitive salary range: PKR 50,000 &ndash; 120,000/month (depending on experience)</li><li>Clear path for growth with ongoing training and mentorship</li><li>Inclusive, supportive culture that values every voice</li><li>Work with innovative technology that makes a real impact</li></ul>BroadDigix is an equal-opportunity employer. We embrace diversity and encourage applications from all qualified candidates, regardless of gender, background, or identity.Job Type: Full-timePay: Rs50,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Development & Customer Success Representative

Rehman Studies (Pvt) Ltd

Job Description: We are looking for a motivated Travel Agent to join our team. You will assist clients with travel bookings, provide expert advice on destinations, flights, accommodations, and Umrah packages, and ensure an excellent customer experience.Key Responsibilities:<ul><li>Handle bookings, amendments, cancellations, and refunds</li><li>Advise clients on travel options and packages</li><li>Respond to inquiries via phone, email, chat, and in-person</li><li>Resolve customer issues professionally</li><li>Maintain accurate records and documentation</li><li>Coordinate with internal teams to ensure smooth service</li><li>Promote travel packages and achieve sales targets</li></ul>Requirements:<ul><li>Strong English communication skills.</li><li>Bachelor&rsquo;s Degree (graduates only)</li><li>Experience in Travel Agency operations (Ticketing, Visa, STA, Immigration, Umrah Packages)</li><li>Organized, detail-oriented, and able to multitask</li><li>Excellent problem-solving and customer service skills</li><li>Ability to work independently and as part of a team</li></ul>Located at Shop No 3 Ground Floor, Rehman Travels, Office Tower, 44 East Fazal E Haq Road, Block E G 6/2 Blue Area, Islamabad.Apply on: 0335-5005730 (Whatsapp)Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Do you have prior experience working in a travel agency, specifically handling ticketing, visa processing, STA, immigration, or Umrah packages?</li><li>Do you hold a Bachelor&rsquo;s degree?</li><li>How many years of sales experience do you have in a travel agency?</li></ul>Work Location: In person

Travel Agent

Explore 716+ Customer care executive sales chat support in Islamabad this December. Find roles across top companies and apply now to boost your career.