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L'Oréal

<div><div>The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.</div><div></div><div><br>
For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st <b>beauty-tech</b> company all around the world! <b>Beauty</b> is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to <b>create the beauty that moves the world!</b></div><div></div><div><br>
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our <b>Operations/Supply Chain Team!</b></div><div></div><div><br>
WHAT YOU&rsquo;LL DO</div><br>
<div></div><ul><li>
Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.</li><li>
Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach</li><li>
Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)</li><li>
Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.</li><li>
Identify customer needs and define related strategy with Customer Care Manager and sales team</li><li>
Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution</li><li>
Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.</li><li>
Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment</li><li>
Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions</li><li>
Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service</li></ul><div></div><div><br>
DO YOU HAVE WHAT IT TAKES</div><br>
<div></div><ul><li>
University degree and excellent communication skills in English,</li><li>
Minimum 1 years of experience in customer service and/or logistics,</li><li>
Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level</li></ul><div></div><div><br>
WHAT COULD L&rsquo;OR&Eacute;AL OFFER YOU</div><br>
<div></div><ul><li>
The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li><li>
Work with some of the biggest brands and experts in the business, and the most passionate people</li><li>
A diverse environment</li><li>
Opportunity to be at the center of digital transformation</li><li>
World class training and development</li></ul><div></div><div><br>
#WEARELOREAL</div><div>
Take a closer look at our world here!</div></div>

Customer Care Specialist, Operations

Envista Holdings

<div><p>Operating Company: Nobel Biocare<br>
Location: Istanbul,Istanbul,TR<br>
Date Posted: September 22, 2025<br>
Req Number: R5023497</p></div><div></div>
<br><div><p><b>Job Description:</b></p> <p>This role involves providing operational and administrative support to Sales Representatives in line with budget and sales targets, managing customer relationships, and enhancing the effectiveness of sales processes. <b>Customer Services Manager</b> aims to include tracking invoices and managing payment processes, monitoring inventory levels to ensure product availability, and coordinating logistics operations such as order processing, and delivery.</p><ul> <li>Manage the day to day operational relationship with our customers and coordinate the receipt of products from stock/warehouse</li> <li>Monitor the timely communication of product requests and follow up product delivery status</li> <li>Being fully responsible of order to invoice process and customer collaboration agenda</li> <li>Manage and monitor customer accounts to ensure timely payments</li> <li>Collaborate with sales and finance teams on customer account matters</li> <li>Generate regular reports on accounts receivable status and aging</li> <li>Manage product exchange and return processes efficiently and effectively</li> <li>Collect and analyze customer feedback. Ensure customer retention and satisfaction by delivering an outstanding support experience</li> <li>Take full responsibility for your area and ensure all Customer Service, operational, efficiency &amp; financial KPIs are monitored effectively and targets achieved.</li> <li>Take ownership and participate in projects, resulting in increasing customer satisfaction, increasing efficiency, lower costs and optimized inventory levels.</li> <li>Monitor and evaluate the performance of team members</li></ul><p> </p><p><b>Job Requirements:</b></p><ul> <li>Bachelor's degree (preferably in Business Administration, Economics, Engineering, or related fields)</li> <li>Strong track record and minimum 10 years in a business-to-customers selling environment, preferably in the dental industry</li> <li>Familiarity with regulatory requirements in the healthcare industry</li> <li>Excellent verbal and written English communication skills</li> <li>Strong leadership and team management skills</li> <li>Excellent communication and customer relationship skills</li> <li>Analytical thinking ability and result-oriented approach</li> <li>Knowledge of logistics and Warehouse management</li> <li>Ability to manage product exchange and return processes efficiently</li></ul><p> </p><p><b>Operating Company:</b></p> <p>Nobel Biocare</p> <p>Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.</p></div>

Customer Services Manager

Wide and Wise

<div><p>We are seeking a <b>Head of Customer Care</b> to oversee all customer-facing activities and ensure the consistent delivery of high-quality services across maritime/shipping operations. This role will serve as a key link between clients, port operations, and internal teams, while leading a dedicated customer service function focused on excellence, responsiveness, and client satisfaction.</p><p></p><p><b>
Key Responsibilities</b></p><ul>
<li><b>
Customer Relationship Management:</b> Build and maintain strong relationships with principals, shipowners, charterers, freight forwarders, and other stakeholders. Act as the primary escalation point for service issues, ensuring proactive and transparent communication with clients.</li>
<li><b>Service Delivery Oversight:</b> Monitor service quality and timeliness during vessel operations. Coordinate with operations, documentation, and port teams to ensure smooth execution. Set and enforce service-level standards across the customer care function.</li>
<li><b>Team Leadership &amp; Development:</b> Lead, train, and mentor the customer service team. Conduct performance evaluations, provide coaching, and cultivate a customer-centric culture. Oversee staffing and shift planning to meet service demands.</li>
<li><b>Process Improvement:</b> Identify areas for service enhancement and implement corrective actions. Develop SOPs for communication and issue resolution. Drive digitalization and automation initiatives to improve customer experience.</li>
<li><b>Feedback &amp; Reporting:</b> Collect and analyze customer feedback, prepare service performance reports for senior management, and recommend actions to improve retention and loyalty.</li>
<li><b>Compliance &amp; Documentation:</b> Ensure communication and documentation comply with internal standards, confidentiality requirements, and maritime regulations. Oversee the timely delivery of arrival/departure notices, SOFs, cargo documents, and other required reports.</li>
</ul><p></p><p><b>
Qualifications</b></p><ul>
<li>
Bachelor&rsquo;s degree in Maritime Studies, Logistics, Business Administration, or related field.</li>
<li>Minimum 5 years of experience in maritime agency or shipping/logistics customer service.</li>
<li>Proven experience in managing teams and customer-facing roles.</li>
<li>Excellent command of English (both written and spoken); additional languages are a plus.</li>
<li>Strong understanding of port operations, agency services, and maritime documentation.</li>
</ul><p></p><p><b>
Key Skills &amp; Competencies</b></p><ul>
<li>
Exceptional communication and interpersonal skills.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Leadership and team management experience.</li>
<li>Ability to multitask in a fast-paced environment.</li>
<li>Customer-oriented mindset with high attention to detail.</li>
<li>Effective time management and prioritization skills.</li>
<li>Familiarity with shipping documents and processes.</li></ul></div>

Head of Customer Care

Nobel Biocare

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 This role involves providing operational and administrative support to Sales Representatives in line with budget and sales targets, managing customer relationships, and enhancing the effectiveness of sales processes.
 <strong>
  Customer Services Manager
 </strong>
 aims to include tracking invoices and managing payment processes, monitoring inventory levels to ensure product availability, and coordinating logistics operations such as order processing, and delivery.
 <br/>
 <br/>
 <ul>
  <li>
   Manage the day to day operational relationship with our customers and coordinate the receipt of products from stock/warehouse
  </li>
  <li>
   Monitor the timely communication of product requests and follow up product delivery status
  </li>
  <li>
   Being fully responsible of order to invoice process and customer collaboration agenda
  </li>
  <li>
   Manage and monitor customer accounts to ensure timely payments
  </li>
  <li>
   Collaborate with sales and finance teams on customer account matters
  </li>
  <li>
   Generate regular reports on accounts receivable status and aging
  </li>
  <li>
   Manage product exchange and return processes efficiently and effectively
  </li>
  <li>
   Collect and analyze customer feedback. Ensure customer retention and satisfaction by delivering an outstanding support experience
  </li>
  <li>
   Take full responsibility for your area and ensure all Customer Service, operational, efficiency &amp; financial KPIs are monitored effectively and targets achieved.
  </li>
  <li>
   Take ownership and participate in projects, resulting in increasing customer satisfaction, increasing efficiency, lower costs and optimized inventory levels.
  </li>
  <li>
   Monitor and evaluate the performance of team members
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree (preferably in Business Administration, Economics, Engineering, or related fields)
  </li>
  <li>
   Strong track record and minimum 10 years in a business-to-customers selling environment, preferably in the dental industry
  </li>
  <li>
   Familiarity with regulatory requirements in the healthcare industry
  </li>
  <li>
   Excellent verbal and written English communication skills
  </li>
  <li>
   Strong leadership and team management skills
  </li>
  <li>
   Excellent communication and customer relationship skills
  </li>
  <li>
   Analytical thinking ability and result-oriented approach
  </li>
  <li>
   Knowledge of logistics and Warehouse management
  </li>
  <li>
   Ability to manage product exchange and return processes efficiently
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operating Company
  <br/>
  <br/>
 </strong>
 Nobel Biocare
 <br/>
 <br/>
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>


Kuehne+Nagel

<div>
 <strong>
  It's more than a job
  <br/>
  <br/>
 </strong>
 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
 <br/>
 <br/>
 &lrm;
 <br/>
 <br/>
 You always put the customer first. You will be a reliable partner for our customers and ensure the commercial success of Kuehne+Nagel and if you believe that you would add a value to Kuehne+Nagel sales team, apply!
 <br/>
 <br/>
 Sea Logistics Sales Representative is responsible for generating new business opportunities with a clear focus on SME customers. They have a thorough, up to date and in-depth understanding of the trade-lane(s) in terms of the geography of the trade, and the service offerings, such as sailings, transit times, reliability, specific country documentation regulations, local standards, operational requirements, as well as the type of industry/goods/commodity traded on the particular routes. They spend most of the time in customer-facing activities, hunting for new business, and working hand in hand with the Customer Care Personnel (customer care tasks) on the same customers. Sea Logistics Sales Representative takes pricing decision in alignment with the Customer Care Manager, and following the Trade Management/Pricing recommendations.
 <br/>
 <br/>
 <strong>
  How you create impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generating new business opportunities with a clear focus on SMEs.
  </li>
  <li>
   Taking pricing decisions in alignment with the Customer Care Managers.
  </li>
  <li>
   Preparing quotations using our online tools and submitting our proposals to customers.
  </li>
  <li>
   Demonstrating superior Sea Logistics product and trade knowledge.
  </li>
  <li>
   Delivering presentations about our main Sea Logistics products.
  </li>
  <li>
   Monitoring competition by gathering current marketplace information on pricing and products.
  </li>
  <li>
   Reporting customer complaints to the Customer Care Team.
  </li>
  <li>
   Aligning with the Customer Care Team when onboarding new customers and providing robust and complete content in the Customer Promise/CCL handover form.
  </li>
  <li>
   Using CoreLOG to maintain and update customer information.
  </li>
  <li>
   Performing the related CRM tasks/activities. Regularly reviewing the customers&rsquo; portfolio with the CCL managers and Customer Care Team.
  </li>
  <li>
   Closing customer deals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we would like you to bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum bachelor&rsquo;s degree.
  </li>
  <li>
   Minimum 5 years of extensive track record of professional experience and success as field sales representative in the forwarding / logistics sector.
  </li>
  <li>
   A reliable, trustworthy and serious demeanour.
  </li>
  <li>
   Excellent negotiating and closure skills, ability to work on your own initiative and in a highly organized way.
  </li>
  <li>
   A good knowledge of spoken and written English and native Turkish.
  </li>
  <li>
   Very good computer skills, particularly MS Office.
  </li>
  <li>
   A valid driving license and able to travel.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What's in it for you
  <br/>
  <br/>
 </strong>
 At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.
 <br/>
 <br/>
 <strong>
  Who we are
  <br/>
  <br/>
 </strong>
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 <br/>
 <br/>
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 <br/>
 <br/>
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
 <br/>
 <br/>
</div>


Sea Logistics Sales Representative (Mersin)

Explore 1029+ Customer care manager in Istanbul this October. Find roles across top companies and apply now to boost your career.

1029 customer care manager jobs IN Istanbul

Customer Care Specialist, Operations

Customer Services Manager

Head of Customer Care

Customer Services Manager

Customer Services Manager

Sea Logistics Sales Representative (Mersin)

Sea Logistics Sales Representative (Mersin)