accountant – collections officer Jobs in Farwaniya

accountant – collections officer

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customer engagement coordinator Jobs in Farwaniya

customer engagement coordinator

customer relationship management Jobs in Farwaniya

customer relationship management

customer care officer

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
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 3-5 years of experiance in customer care
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 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
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 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
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 Follows through on the resolution of all complaints with the concerned department.
 </li>
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 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
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 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
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 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
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 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

Ramr

We are seeking a results-driven and strategic Senior Marketing Officer to lead and execute integrated marketing initiatives that drive brand growth, customer acquisition, and revenue performance. The ideal candidate will combine strong analytical thinking with creative execution, ensuring marketing strategies align with overall business objectives. Develop and implement comprehensive marketing strategies aligned with company goals.<ul><li>Develop and implement comprehensive marketing strategies aligned with company goals.</li><li>Lead annual and quarterly marketing planning and budgeting.</li><li>Identify growth opportunities through market research and competitor analysis.</li><li>Define KPIs and monitor campaign performance.</li><li>Plan and execute multi-channel marketing campaigns (digital, social, offline, events).</li><li>Oversee content creation, advertising materials, and promotional activities.</li><li>Optimize campaigns based on data insights and ROI analysis.</li></ul>Job Type: Full-time

Senior Marketing Officer

Khalid Ali Al-Kharafi & Bros Co.

Job Title: Safety Officer Location: KuwaitJob Description: We are looking for a Safety Officer to oversee and maintain safety standards across our operations. The role involves conducting inspections, audits, and training to ensure a safe working environment in line with OSHA, ISO, and company policies.Key Responsibilities:<ul><li>Ensure compliance with OSHA, ISO, and company safety standards.</li><li>Conduct regular site inspections, risk assessments, and safety audits.</li><li>Investigate incidents, accidents, and near misses; prepare reports and recommend corrective actions.</li><li>Develop, implement, and maintain safety policies and procedures.</li><li>Conduct safety inductions, training, and awareness programs for staff.</li><li>Maintain safety records and report to management.</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in Occupational Health &amp; Safety, Engineering, or related field.</li><li>Minimum 3&ndash;5 years&rsquo; experience in construction, industrial, or oil &amp; gas safety.</li><li>Strong knowledge of OSHA, ISO, and local safety regulations.</li><li>Excellent communication, coordination, and leadership skills.</li><li>Certifications such as NEBOSH, OSHA, or equivalent are preferred.</li></ul>How to Apply: Submit your CV to: careers@khalidkharafi.comJob Type: Full-timePay: KD450.000 - KD500.000 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Safety Officer: 3 years (Required)</li></ul>

Safety Officer

Collection Officer (Accounting Background)Location: KuwaitSalary: Up to 350 KDLanguage Requirement: Arabic (Mandatory)Job SummaryWe are looking for a results-driven Collection Officer with a strong accounting background to manage receivables and ensure timely collection of outstanding payments. The ideal candidate must have hands-on experience in accounts receivable, client follow-ups, and reconciliation.Key Responsibilities<ul><li>Follow up on outstanding invoices and ensure timely collections</li><li>Coordinate with clients regarding payments, statements, and discrepancies</li><li>Perform accounts receivable (AR) reconciliation</li><li>Prepare aging reports and collection status updates</li><li>Maintain accurate documentation of payment records</li><li>Escalate long-pending dues to management when necessary</li><li>Coordinate with the finance team for proper receipt posting</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree in Accounting, Finance, or related field</li><li>2&ndash;4 years of experience in collections and accounts receivable</li><li>Strong knowledge of AR reconciliation and aging analysis</li><li>Arabic speaker (mandatory)</li><li>Good communication and negotiation skills</li><li>Proficient in MS Office (especially Excel) and accounting systems</li><li>Ability to handle clients professionally and follow up consistently</li></ul>How to ApplySend your CV to: careers@khalidkharafi.com Subject Line: Collection Officer &ndash; KuwaitJob Type: Full-timePay: Up to KD350.000 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Accounting : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Accountant – Collections Officer

OISHII

Key Responsibilities<ul><li>Monitor food quality and hygiene standards across all outlets.</li><li>Ensure compliance with HACCP and Kuwait Municipality regulations.</li><li>Conduct routine inspections and internal audits in kitchens and storage areas.</li><li>Monitor food handling, storage temperatures, and sanitation practices.</li><li>Prepare quality reports and corrective action plans.</li><li>Train staff on food safety standards and best practices.</li><li>Follow up on customer complaints related to food quality.</li><li>Coordinate with operations and kitchen teams to maintain consistency and standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Food Science, Quality Control, or related field.</li><li>Proven experience in Quality Control within F&amp;B or restaurant industry.</li><li>Strong knowledge of HACCP and food safety regulations in Kuwait.</li><li>Experience in conducting audits and preparing compliance reports.</li><li>Good analytical and documentation skills.</li><li>Strong attention to detail and problem-solving ability.</li><li>Ability to work under pressure and across multiple branches.</li><li>Ready to join immediately is an advantage.</li></ul>How to ApplySend your CV to: ahmed.zeini@oishii-kw.com Mention &ldquo;Quality Control Officer&rdquo; in the subject line.Job Type: Full-time

Quality Controller

Shamiya Catering

The Supply Chain &amp; Cost Control Officer is an internal control enforcement role responsible for actively enforcing the company&rsquo;s inventory, receiving, storage, and distribution controls across Central Kitchen, warehouses, and branches.This is not an observation, support, or advisory role.It exists to police compliance, detect control breaches, stop improper behavior, and ensure internal systems are followed exactly as designed.The Officer acts as the first line of enforcement for inventory and cost control on the ground and plays a direct role in protecting food cost % and preventing leakage.Job Type: Full-timePay: KD250.000 - KD350.000 per month

Supply Chain & Cost Control Officer

Al Eid Int'l Logistics Company

We are seeking a proactive and hands-on HR Officer to manage the day-to-day HR operations of our company. The role reports directly to the General Manager and oversees one GRO while managing the HRMS system. This position is ideal for someone who can independently handle HR operations in a small but fast-paced organization.Key Responsibilities<ul><li>Manage the full employee lifecycle: recruitment, onboarding, probation, performance tracking, and offboarding</li><li>Oversee payroll coordination, leave management, attendance, and employee records through HRMS</li><li>Ensure compliance with Kuwait labor law and company policies</li><li>Supervise and coordinate with the GRO for residency, visa, and government-related processes</li><li>Handle employee relations, disciplinary matters, grievances, and documentation</li><li>Maintain HR documentation, contracts, and policy updates</li><li>Prepare HR reports and provide regular updates to the General Manager</li><li>Support management in workforce planning and operational HR matters</li></ul>Requirements<ul><li>Proven experience as an HR Officer or HR Generalist (minimum 3&ndash;5 years preferred)</li><li>Strong knowledge of Kuwait Labor Law and government procedures</li><li>Experience managing blue-collar and white-collar employees</li><li>Hands-on experience with HRMS systems</li><li>Strong organizational, communication, and problem-solving skills</li><li>Ability to work independently and take ownership of the HR function</li><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li></ul>Job Types: Full-time, PermanentPay: KD500.000 - KD700.000 per monthApplication Question(s):<ul><li>When can you start if you got selected to join us ?</li></ul>Experience:<ul><li>HR: 3 years (Required)</li></ul>

HR Officer

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