business support coordinator Jobs in Farwaniya

business support coordinator

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customer service representative (remote)

customer success manager Jobs in Farwaniya

customer success manager

it officer

operations officer

customer care officer

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
 <li>
 3-5 years of experiance in customer care
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
 <li>
 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
 <li>
 Follows through on the resolution of all complaints with the concerned department.
 </li>
 <li>
 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
 </li>
 <li>
 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
 <li>
 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

IW Express

We are a leading courier service provider dedicated to delivering exceptional value to our clients. We offer comprehensive solutions tailored to client specific needs, including mid- mile, last mile, e- commerce logistics and warehousing solutions.We are looking for an Operations Officer to join our teamWork Location: Al RaiWorking hours: 6 days per week (Rotational shift)The Operations Officer will play a key support role in the daily operations with a focus on coordinating mid and last mile delivery activities. In this role you will be responsible for assisting in the sorting, dispatching, and tracking of parcels to ensure timely and accurate final delivery to customers.Scope of job:<ul><li>Coordinate daily dispatch schedules for mid-mile and last-mile deliveries.</li><li>Ensure accurate, complete and proper documentation and labeling of shipments before dispatch.</li><li>Assign delivery routes to drivers based on order priority &amp; route optimization</li><li>Maintain constant communication with drivers to ensure on-time deliveries.</li><li>Track shipments to ensure real-time visibility.</li><li>Proactively identify and resolve delivery issues, including route changes, delays, and customer escalations.</li><li>Serve as the point of contact for customer inquiries related to dispatch and delivery status.</li><li>Confirm with customers on deliveries</li><li>Maintain accurate records of delivery using Excel or WMS.</li><li>Generate and analyze daily, weekly, and monthly reports</li><li>Collaborate with multi-functional team to improve services</li></ul>Requirements<ul><li>Diploma/ Bachelor degree in any field</li><li>Minimum 1 year experience in courier delivery field required</li><li>Proficiency in excel</li><li>Good Communication skills</li><li>Problem solving skills</li><li>Flexible and adaptable</li><li>Team player</li><li>Available to start immediate or on short notice</li><li>Transferable visa 18</li></ul>Pay: KD300.000 - KD400.000 per monthWork Location: In person

Operations Officer

Boutiqaat

<div>
 
 
 
 Product Development Officer
 
 
 
 
 
 
 
 Where ideas become products and help turn beauty ideas into real products.
 
 
 
 At
 
 Boutiqaat
 
 , every product begins with an idea sometimes inspired by customers, sometimes by trends, and often by collaborations with leading celebrities. We are looking for a
 
 Product Development Officer
 
 who can help bring these ideas to life by supporting the operational side of product creation.
 
 
 In this role, you&rsquo;ll coordinate purchases, track shipments, support product research, and maintain the documentation that keeps product development running smoothly. Working closely with internal teams and vendors, you&rsquo;ll play an important role in ensuring products more efficiently from concept to shelf.
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 
 
 <ul>
 <li>
 Assist in gathering market insights, competitor research, and customer feedback to support new product ideas.
 </li>
 <li>
 Compile and summarize industry trends that can inspire future product concepts.
 </li>
 <li>
 Coordinate meetings and communication between internal teams regarding celebrity-driven product concepts.
 </li>
 <li>
 Document celebrity product requirements and ensure they are accurately communicated to the relevant teams.
 </li>
 <li>
 Create and process purchase orders based on approved product requests.
 </li>
 <li>
 Track shipments, stock levels, and product availability in collaboration with logistics and stock control teams.
 </li>
 <li>
 Liaise with product development and vendor management teams to gather key information for product briefs and development timelines.
 </li>
 <li>
 Support the review of supplier documentation to ensure basic quality and pricing requirements are met.
 </li>
 <li>
 Facilitate communication between internal teams and manufacturers by tracking updates, documents, and queries.
 </li>
 <li>
 Assist in coordinating production schedules and follow up with vendors to ensure timelines are met.
 </li>
 <li>
 Arrange product samples and support basic quality checks with the quality team.
 </li>
 <li>
 Maintain records of production issues or quality concerns and escalate them when needed.
 </li>
 <li>
 Maintain organized records of product specifications, purchase orders, shipment details, and vendor communications.
 </li>
 <li>
 Assist in preparing weekly and monthly updates on product development progress and shipment tracking.
 </li>
 <li>
 Ensure all documents are properly stored and updated according to company guidelines.
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain, Business Administration, or a related field.
 </li>
 <li>
 Minimum 2 years of experience in purchasing, supply chain, or product development.
 </li>
 <li>
 Experience in the beauty or cosmetics industry is a strong advantage.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, Word, PowerPoint).
 </li>
 <li>
 Fluent in Arabic and English.
 </li>
 <li>
 Basic understanding of product lifecycle processes and purchasing procedures.
 </li>
 <li>
 Strong coordination, organization, and follow-up skills.
 </li>
 <li>
 High attention to detail with the ability to manage multiple tasks and deadlines.
 </li>
 <li>
 Effective communication and teamwork abilities.
 </li>
 <li>
 Ability to maintain accurate records and prepare reports.
 </li>
 <li>
 Adaptability and willingness to learn in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Why Boutiqaat?
 
 
 
 At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 
 
 
 Ready to Grow with Us?
 
 
 
 Kickstart your career with hands-on experience, expert mentorship, and real impact.
 
 
 Apply now and be part of something exciting!
 
 
 
</div>

Product Development Coordinator

CANAR Energy Services

<div>
 
 
 Emerging Technologies Lead Officer
 
 
 
 We are seeking a motivated and forward-thinking professional to join our Emerging Technologies Unit as an
 
 Emerging Technologies Lead Officer
 
 . This role is critical in supporting ongoing and upcoming initiatives as we continue to advance innovation across our operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the Emerging Technologies Unit in driving digital and technology initiatives
 </li>
 <li>
 Contribute to projects involving Hybrid Technologies, Artificial Intelligence (AI), Human-Machine Interface (HMI), and Digital Solutions
 </li>
 <li>
 Work closely with stakeholders to identify and implement technology-driven improvements in operations
 </li>
 <li>
 Ensure continuity and momentum across current and future technology projects
 </li>
 </ul>
 <li>
 </li>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering, Computer Science, or equivalent
 </li>
 <li>
 Minimum 3+ years of experience in the Energy, Hydrocarbon, or Power industry
 </li>
 <li>
 Familiarity with Hybrid Technologies, AI, HMI, and digital transformation solutions
 </li>
 <li>
 Strong understanding of Oil &amp; Gas operations and technology applications
 </li>
 <li>
 Business-oriented mindset with strong problem-solving and adaptability skills
 </li>
 <li>
 Excellent communication skills: Arabic language proficiency is preferred
 </li>
 </ul>
 
 
 
 
 If you are passionate about emerging technologies and want to contribute to meaningful digital transformation in the energy sector, we would like to hear from you.
 
</div>

Emerging Technologies Lead Officer

Product Development OfficerWhere ideas become products and help turn beauty ideas into real products.At Boutiqaat, every product begins with an idea sometimes inspired by customers, sometimes by trends, and often by collaborations with leading celebrities. We are looking for a Product Development Officer who can help bring these ideas to life by supporting the operational side of product creation.In this role, you&rsquo;ll coordinate purchases, track shipments, support product research, and maintain the documentation that keeps product development running smoothly. Working closely with internal teams and vendors, you&rsquo;ll play an important role in ensuring products more efficiently from concept to shelf.What You&rsquo;ll Be Doing:<ul><li>Assist in gathering market insights, competitor research, and customer feedback to support new product ideas.</li><li>Compile and summarize industry trends that can inspire future product concepts.</li><li>Coordinate meetings and communication between internal teams regarding celebrity-driven product concepts.</li><li>Document celebrity product requirements and ensure they are accurately communicated to the relevant teams.</li><li>Create and process purchase orders based on approved product requests.</li><li>Track shipments, stock levels, and product availability in collaboration with logistics and stock control teams.</li><li>Liaise with product development and vendor management teams to gather key information for product briefs and development timelines.</li><li>Support the review of supplier documentation to ensure basic quality and pricing requirements are met.</li><li>Facilitate communication between internal teams and manufacturers by tracking updates, documents, and queries.</li><li>Assist in coordinating production schedules and follow up with vendors to ensure timelines are met.</li><li>Arrange product samples and support basic quality checks with the quality team.</li><li>Maintain records of production issues or quality concerns and escalate them when needed.</li><li>Maintain organized records of product specifications, purchase orders, shipment details, and vendor communications.</li><li>Assist in preparing weekly and monthly updates on product development progress and shipment tracking.</li><li>Ensure all documents are properly stored and updated according to company guidelines.</li></ul>What You Bring to the Table:<ul><li>Bachelor&rsquo;s degree in supply chain, Business Administration, or a related field.</li><li>Minimum 2 years of experience in purchasing, supply chain, or product development.</li><li>Experience in the beauty or cosmetics industry is a strong advantage.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Fluent in Arabic and English.</li><li>Basic understanding of product lifecycle processes and purchasing procedures.</li><li>Strong coordination, organization, and follow-up skills.</li><li>High attention to detail with the ability to manage multiple tasks and deadlines.</li><li>Effective communication and teamwork abilities.</li><li>Ability to maintain accurate records and prepare reports.</li><li>Adaptability and willingness to learn in a fast-paced environment.</li></ul>Why Boutiqaat?At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.Ready to Grow with Us?Kickstart your career with hands-on experience, expert mentorship, and real impact. Apply now and be part of something exciting!Job Type: Full-timeApplication Question(s):<ul><li>What is your expected monthly salary?</li><li>We must fill this position urgently. Can you start immediately?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Product Development: 1 year (Preferred)</li></ul>Work Location: In person

Product Development Officer

Delight Events Kuwait

<div>
 
 Company Description
 
 
 
 Delight Events, established in 2019 and based in Kuwait, specializes in creating exceptional events tailored to every client&rsquo;s vision. Renowned for creativity and attention to detail, the company is dedicated to delivering unforgettable experiences that exceed expectations. From weddings and corporate events to intimate gatherings, Delight Events transforms ideas into reality with professionalism and excellence. With a team of passionate experts, Delight Events is committed to bringing joy and creating lasting memories for clients.
 
 
 
 Role Description
 
 
 
 This full-time hybrid Marketing Officer role is based in Kuwait City with the flexibility to work from home on some occasions. The Marketing Officer will be responsible for developing and executing marketing strategies, conducting market research, managing social media campaigns, and driving client engagement. Additional responsibilities include creating marketing materials, maintaining brand consistency, supporting sales efforts, and building relationships with stakeholders to promote the company&rsquo;s services.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in Market Research and Marketing to develop effective strategies and campaigns
 </li>
 <li>
 Proficiency in Communication and Social Media Marketing to engage with clients and grow the brand
 </li>
 <li>
 Familiarity with Sales to support business growth and client relationship management
 </li>
 <li>
 Creative problem-solving abilities and an eye for detail
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field
 </li>
 <li>
 Experience in the events management industry is an advantage
 </li>
 <li>
 Proficiency in Arabic and English is desirable
 </li>
 <li>
 Ability to work collaboratively in a team as well as independently
 </li>
 </ul>
</div>

Marketing Officer

Safety &amp; Security OfficerYour Mission: Protect People. Preserve Order. Promote Safety.At Boutiqaat, we believe a safe and secure workplace isn't just a policy it's a promise. We&rsquo;re looking for a vigilant and proactive Safety &amp; Security Officer to help uphold that promise by protecting our people, property, and processes.From minimizing workplace risks to monitoring security systems and responding to emergencies, your role will be critical to keeping our environment secure, compliant, and one step ahead of potential threats.What You'll Be Doing:<ul><li>Develop, implement, and update safety &amp; security policies and training programs.</li><li>Monitor CCTV systems and alarm equipment to ensure site security.</li><li>Conduct regular safety inspections, risk assessments, and hazard analysis.</li><li>Investigate incidents, document findings, and report to relevant authorities.</li><li>Respond swiftly to emergencies and enforce safety protocols.</li><li>Advise staff on safe use of machinery and equipment.</li><li>Prepare reports on incidents, audits, and safety observations.</li><li>Maintain safety and security records and employee attendance logs.</li><li>Coordinate with external security agencies and conduct regular site visits</li></ul>What You Bring to the Table:<ul><li>Bachelor&rsquo;s degree in environmental health &amp; safety or related field.</li><li>1&ndash;2 years of relevant experience in safety &amp; security roles.</li><li>Proficiency in security procedures, surveillance operations, and emergency response.</li><li>Familiarity with data analysis and reporting safety &amp; security statistics.</li><li>Excellent communication skills able to train, advise, and act with authority.</li><li>Keen observation skills and quick decision-making abilities under pressure.</li></ul>Why Boutiqaat?At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.Ready to Grow with Us?Kickstart your career with hands-on experience, expert mentorship, and real impact. Apply now and be part of something exciting!Job Type: Full-timeWork Location: In person

Safety & Security Officer

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