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customer engagement coordinator

<div>
 
 Well Construction Fluids (Cementing &amp; Drilling Fluids):
 
 
 
 The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer Engagement Coordinator establishes and maintains a professional relationship with the customer, and maximizes knowledge of the customer to enhance value of contract for both SLB and the Customer. They ensure the services delivered to the customer comply with contractual agreements and meet customer objectives and performance metrics. This person drives the adoption of effective technological solutions to the customer needs and challenges The Customer Engagement Coordinator coordinates the communication channels and activities between the customer and the service delivery team, and is responsible for the COSD (i.e. resource consumption.)
 
 
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 Capture/update customer activity for service delivery visibility in the business systems.
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 Capture and communicate internally significant customer intelligence.
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 Capture and confirm job-specific requirements.
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 As a member of the Account Team, identify and capture both PL &amp; cross-PL sales leads outside existing contract terms, and contribute to the Account Plan.
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 Compile and review cost estimates for consolidation with the technical proposal.
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 Assess job risks during analysis of customer job requirements.
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 Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood.
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 Communicate recommendations and actions to the customer to mitigate unplanned events.
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 Ensure that job deliverables are accurate and delivered on time.
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 Facilitate customer reviews of SQ events as required.
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 Coordinate and conduct regular service quality meetings with the customer.
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 Evaluate customer feedback via customer satisfaction reports and performance reviews.
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 Review the quality and completeness of field tickets.
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 Proactively identify and resolve invoice disputes regarding product and service delivery issues.
 
 
 
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 Minimum qualification:
 
 
 
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 Bachelor Degree in Engineering or any related field.
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 7 years experience in cementing or fluids technical or operational roles.
 
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</div>

Customer Engagement Coordinator

Prime System Solutions

<div>
 
 Job Title
 
 : Talent &amp; Performance Administrator
 
 
 
 Work Schedule:
 
 American (EST)
 
 
 
 Work Arrangement:
 
 Onsite/Hybrid
 
 
 
 Job Overview:
 
 
 
 The Talent &amp; Performance (T&amp;P) Administrator/ HR Generalist plays a key role in supporting the full employee lifecycle &mdash; from recruitment and onboarding to learning, development, and engagement. This role works closely with the Talent Growth Leader and Performance &amp; Culture Leader to ensure seamless HR operations, enhance the employee experience, and foster a culture of continuous improvement. The ideal candidate is detail-oriented, proactive, and passionate about creating an engaging and high-performing workplace.
 
 
 
 Key Responsibilities:
 
 
 
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 Talent Acquisition &amp; Onboarding: Support in the full recruiting life cycle and onboarding of new employees across all teams and roles
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 Performance Operations &amp; Culture: Support of continuous improvement, and internal functions such as engagement, events, and recognition programs
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 Learning &amp; Development: Track learning participation and feedback across internal and external training sessions, and support in maintaining and updating all L&amp;D support tools and resources
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 Ownership of Work: Actively pull tickets off the support board, ensuring each ticket is acknowledged and assigned
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 Communication: Maintain clear, concise, and timely communication with employees through all methods of communication
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 Customer Experience: Ensure each customer interaction is handled professionally, aiming for high customer satisfaction
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 Documentation: Consistently work to improve internal process documentation
 
 
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 </ul>
 
 Talent Acquisition &amp; Onboarding (in support of the Talent Growth Leader)
 
 
 
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 Coordinate recruiting logistics (scheduling, communications, ATS updates) to ensure a seamless candidate experience
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 Support job posting, sourcing, and pipeline tracking across roles and teams
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 Assist in the design and delivery of onboarding programs and new hire experiences
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 Maintain accurate candidate and hiring data for reporting and analysis
 
 
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 Performance Operations &amp; Culture (in support of the Performance &amp; Culture Leader)
 
 
 
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 Manage and continuously improve core HR processes (employee records, benefits administration, compliance support)
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 Support in small projects- example 401k former EE accounts, values workshop support (scheduling, audits)
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 Support internal communications, engagement initiatives, and DEIB programming (where is the line with events and engagement initiatives)
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 Help coordinate team-building activities, events, and recognition programs - John currently
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 Serve as a first point of contact for employee inquiries, escalating as appropriate
 
 
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 Learning &amp; Development (in support of both leaders)
 
 
 
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 Track learning participation and feedback across internal and external training sessions
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 Assist in organizing leadership and skills development programs.
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 Help maintain and update competency frameworks, development plans, and learning resources
 
 
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 Requirements
 
 
 
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 4-6 years of HR experience, ideally in a generalist, coordinator, or hybrid role
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 Exposure to both talent acquisition and HR operations preferred.
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 Strong organizational skills and a detail-oriented, proactive mindset.
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 Excellent interpersonal and communication skills.
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 Comfortable with HR systems (e.g., ATS, HRIS- Workday) and Microsoft Office.
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 Curiosity and eagerness to learn across all HR domains
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</div>

HR Generalist

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple,
 
 
 Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource
 
 
 coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
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 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
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 Creating quotations, processing sales orders, responding to RFQs.
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 Deal Registrations for major OEMs.
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 Maintaining and updating customer price books.
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 Own overall operational account(s) health
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 Internal reporting to ensure key SLA and metrics are being met.
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 Conduct operationally focused business reviews routinely with Account manager and Client.
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 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
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 Listen for customer pain points and coordinate the appropriate resources to alleviate.
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 Manage issue resolution and risk mitigation.
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 Provide quick resolution to client concerns.
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 Coordinate with internal operational teams to minimize risks.
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 Performance Management
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 Measure the success of each client-facing process.
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 Ensure support consistency across assigned accounts.
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 Measure performance against SLAs
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 Measure the success of each client-facing process.
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 Own and manage the client operational relationship.
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 Consistent engagement with key operational contacts at the client
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 Understanding of client&rsquo;s needs and Zones operational offerings
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 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
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 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
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 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
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 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
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 Ensure account documentation is up to date and accurate.
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 Identify opportunities for account development.
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 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
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 Drive account entanglement through the expansion of operational offerings
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 Manage issue resolution and risk mitigation.
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 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
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 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
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 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
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 What You Will Bring To The Team
 
 
 
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 3 years of customer service and/or account management experience
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 Familiarity with order fulfillment, corporate purchasing
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 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
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 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
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 Excellent verbal and written communication skills
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 Experience presenting to top-tier clients.
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 Ability to work with little or no supervision.
 
 
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 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 2:00 PM to 10:30 AM (Pk time)
</div>

Client Success Manager – 2

The Services Tree Enterprises 

About the Role:SourceTek is hiring a Sales Coordinator for its client, Chai Shai Ventures. The selected candidate will be responsible for coordinating sales operations, maintaining client records, and using our in-house software to manage daily activities on behalf of the client. This is an excellent opportunity for a fresh graduate or a junior-level professional looking to grow in sales coordination and client management.Key Responsibilities:<ul><li>Coordinate with the sales and operations teams to ensure smooth daily workflows.</li><li>Use company software to record and track sales activities.</li><li>Maintain accurate client and lead information in the system.</li><li>Prepare reports and assist in tracking targets and performance metrics.</li><li>Schedule meetings, follow-ups, and handle basic customer communication when required.</li><li>Support the management team in executing sales and marketing initiatives.</li><li>Maintain confidentiality of all client and sales data.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Fresh graduates or candidates with up to 1 year of experience are encouraged to apply.</li><li>Strong communication and coordination skills.</li><li>Basic understanding of MS Office (Excel, Word, PowerPoint).</li><li>Ability to learn and adapt to new software tools quickly.</li><li>Well-organized and detail-oriented personality.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary (PKR 40,000 &ndash; 50,000 per month).</li><li>Friendly and supportive work environment.</li><li>Opportunity to gain hands-on experience with client-side operations and sales systems.</li></ul>How to Apply:If you&rsquo;re interested, please send your updated resume to talent@sourcetek.co with the subject line: &ldquo;Application &ndash; Sales Coordinator (Chai Shai Ventures)&rdquo;Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Sales Coordinator

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 Project Coordinator is a key role to delivering customer service directly to our top tier clients in order to achieve a high degree of customer satisfaction and meeting customer&rsquo;s SLA expectations for projects. This role requires a highly-motivated individual with the ability to deal with ambiguous requests, manage on-going deployment schedules and handle multiple competing priorities.
 
 
 
 What You&rsquo;ll Do As The Project Coordinator
 
 
 
 Employees employed in the role of Project Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
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 Coordination of the deployment processes.
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 Coordinating with multiple internal teams via multiple tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow)
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 Understand Order Processing with attention to detail including quality checking, releasing and monitoring shipment status
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 Working in a team environment
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 Developing firm understanding of the principles and best practices of inventory management.
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 Managing project tools including nterprise, such as Client dashboards, Smartsheets and MS Excel
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 Drive all deployment requirements through demand planning tools (Kinaxis) including order processing, schedule changes, order changes, and Internal changes.
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 Project management experience is a plus
 
 
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 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 
 
 
 Certificates/Licenses, Etc
 
 
 
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 N/A
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
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 Strong customer service skills
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 Excellent organization skills and process expertise
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 Ability to deal with ambiguity.
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 Excellent verbal and written communication skills
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 Ability to meet aggressive deadlines
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 Analytical with excellent problem-solving skills
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 Very driven, team-oriented and active participant in accomplishing team goals
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 Ability to work with little or no supervision
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Shift Timings: 8:00 P.M to 5:00 A.M (Pk time)
 
 
</div>

Project Coordinator

Office Automation Group

Education: DAE/ B-Tech (Electronic/ Mechanical/ IT)Experience: Minimum 1 year of hands-on experience in servicing photocopiers, printers, or similar machines (Fresher&rsquo;s with strong technical aptitude may also be considered).Requirements:<ul><li>Good understanding of mechanical systems and basic knowledge of electronics.</li><li>Ability to read technical manuals and schematics.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication and customer interaction skills.</li><li>Must be willing to travel daily for on-site service jobs.</li><li>Must have own conveyance with valid driving license.</li></ul>Responsibilities:<ul><li>Perform on-site service, maintenance, and repairs of photocopier machines at customer premises.</li><li>Diagnose mechanical and minor electrical faults in photocopiers and multi-function printers.</li><li>Replace worn or faulty parts such as rollers, gears, belts, and toner units.</li><li>Conduct preventive maintenance to avoid machine breakdowns.</li><li>Test and ensure full functionality of machines after repairs.</li><li>Maintain detailed service records and provide timely reports to the service coordinator.</li><li>Maintain a professional and customer-friendly attitude during service calls.</li><li>Provide basic training to customers on operating and maintaining the machines.</li><li>Ensure timely response to service requests and follow-up support.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Field Service Engineer (Males Only)

Dewan Foods - Proud of Kashmir

The Sales Coordinator will assist the sales department by managing daily operations, handling client communication, and maintaining accurate sales reports. The candidate must be computer-efficient and able to operate Dewan Foods&rsquo; internal sales software.Key Responsibilities:Coordinate daily with the sales team on orders, targets, and follow-upsCommunicate with customers via phone and WhatsApp (business handling required)Operate Dewan Foods&rsquo; sales/accounting software for data entry and reportingPrepare and maintain sales, stock, and dispatch reports (MS Excel required)Maintain accurate customer and sales documentationSupport inter-department communication with accounts and logisticsQualification &amp; Skills Required:Minimum Qualification: Intermediate (FA / FSc / ICS mandatory)Strong computer skills (MS Excel, WhatsApp Business, software handling)Must be able to learn and operate Dewan Foods internal sales softwareGood communication and coordination skillsResponsible, organized, and able to manage reporting independentlyJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Explore 447+ Customer engagement coordinator in Islamabad this November. Find roles across top companies and apply now to boost your career.

447 customer engagement coordinator jobs IN Islamabad

Customer Engagement Coordinator

HR Generalist

Client Success Manager – 2

Sales Coordinator

Project Coordinator

Field Service Engineer (Males Only)

Sales Coordinator