client success manager – 1 Jobs in Islamabad

client success manager – 1

client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

csr (international clients) Jobs in Islamabad

csr (international clients)

customer success specialist Jobs in Islamabad

customer success specialist

account manager

client relations manager

N7 (PVT) LTD

Position: Client Relations Manager (Lead Handling &amp; Follow-Up) Location: N7 Group, Bahria Paradise Commercial, Bahria Town, Rawalpindi Language Requirement: English fluency is essential; Arabic proficiency is a strong plus.About the RoleWe are seeking a motivated and confident Client Relations Manager to handle incoming leads, qualify potential clients, and ensure consistent follow-up through calls, WhatsApp, and email. The ideal candidate will have excellent communication skills, a persuasive personality, and a proactive attitude toward achieving results.Key Responsibilities<ul><li>Handle all incoming leads via phone, WhatsApp, email, and CRM systems.</li><li>Qualify leads based on interest, budget, and buying timeline.</li><li>Schedule meetings or property viewings with sales executives.</li><li>Maintain consistent follow-ups to convert inquiries into active clients.</li><li>Build and maintain positive client relationships to enhance retention.</li><li>Record all interactions and lead progress in the CRM system.</li></ul>Requirements<ul><li>Excellent verbal and written communication in English; Arabic is a strong advantage.</li><li>Confident on calls with high-net-worth clients and investors.</li><li>Proven experience in customer service, lead handling, or real estate telesales.</li><li>Strong follow-up discipline and ability to handle multiple clients simultaneously.</li><li>Professional appearance and positive attitude.</li><li>CRM and MS Office familiarity preferred.</li></ul>Benefits<ul><li>Competitive salary and commission structure.</li><li>Career growth within a dynamic and international company.</li><li>Training and support from a high-performing team.</li><li>Opportunity to work with premium clientele and luxury projects.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs100,000.00 per monthWork Location: In person

Client Relations Manager

confidentioal

About the CompanyWe&rsquo;re a fast-growing BPO startup helping global SaaS and tech companies scale through world-class outsourcing solutions &mdash; from SDR and RevOps support to customer success and technical operations. We operate with a startup mindset: agile, data-driven, and obsessed with delivering results.The RoleWe&rsquo;re hiring an Operations &amp; Growth Partner &mdash; a hands-on operator and strategist who will work side-by-side with the founder to scale the business. You&rsquo;ll help run day-to-day operations, manage clients, and drive new business growth. This role offers direct access to decision-making, ownership over strategy, and a clear path toward a co-founder-level position.What You&rsquo;ll Do&#9679; Oversee daily operations &mdash; staffing, delivery, performance tracking, and reporting.&#9679; Manage and grow client relationships with consistent quality and communication.&#9679; Drive lead generation and outbound outreach campaigns (email, LinkedIn, and cold calls).&#9679; Create proposals, pitch decks, and pricing quotes alongside the founder.&#9679; Recruit, train, and manage new agents as client projects scale.&#9679; Build internal systems, SOPs, and documentation for long-term scalability.&#9679; Act as second-in-command to the founder &mdash; ensuring business continuity and growth.What We&rsquo;re Looking For&#9679; Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Operations Management, Marketing, or a related field.&#9679; 6&ndash;8 years of experience in a BPO, call center, or sales operations environment.&#9679; Strong experience in client communication, project management, and lead generation.&#9679; Excellent written and spoken English (US accent or neutral tone preferred).&#9679; Strategic thinker who can operate like a business owner.&#9679; Comfortable wearing multiple hats in a fast-paced startup.&#9679; Familiarity with SaaS tools and automation systems.&#9679; High ownership, grit, and bias toward execution.Why Join Us&#9679; Work directly with the founder to build a global BPO brand from the ground up.&#9679; Competitive base salary + commission on closed deals.&#9679; Opportunity for profit share or equity after 12 months based on performance.&#9679; Full creative freedom &mdash; make decisions, design systems, and shape the company&rsquo;s future.&#9679; Fast-track your career into a strategic leadership role.How to ApplySend your CV and cover letter with the following:&#9679; A BPO or client project you helped scale.&#9679; Your experience working with international clients.&#9679; Why this role excites you.Job Type: Full-timeWork Location: In person

Operations & Growth Partner

MicroAgility

Before You StartWe're seeking qualified candidates who can quickly transition into our team ideally within 1-week or less. Please read the complete job description to ensure it's a mutual fit and apply directly through our portal here: bit.ly/AMZISBAmazon Specialist | Product Research, Sourcing, Launch &amp; GrowthLocation: First Floor, Office # 01, Sardar Arcade &ndash; 02, Markaz G-11, Islamabad Type: Full-Time, Onsite Hours: 7:00 PM - 4:00 AM or 8:00 PM - 5:00 AM (EST Hours, adjusted for Canadian daylight saving) Compensation: 120k - 150k (DOE) with higher offers for exceptional talentJoin MicroAgility APAC and be part of a people-first team that values respect, kindness, and growth, driving digital transformation with passion and purpose.Who We AreAt MicroAgility APAC, we&rsquo;re more than a digital transformation company - we&rsquo;re a community driven by collaboration, impact and creating meaningful experiences for everyone we serve. Since our expansion into the APAC region in 2015, we&rsquo;ve been empowering forward-thinking businesses across North America with data, technology, operations and experience design, all while fostering an inclusive, agile culture where your ambition thrives, your personal growth is celebrated, and you win big through teamwork.Ready to make a difference? Join us in building a brighter future together.Your Role:Drive Success, Grow OnlineAs an Amazon Specialist, you&rsquo;ll be the spark behind our client&rsquo;s growth in the North American e-commerce market. You&rsquo;ll create, optimize, and scale Amazon stores, turning ideas into thriving products. This is your chance to shine, blend creativity with analytics, and build a standout career. Here&rsquo;s what you&rsquo;ll do:1. Product Research, Sourcing &amp; Selection<ul><li>Conduct in-depth product hunting and market analysis to identify high-demand, low-competition opportunities.</li><li>Use industry-leading tools (e.g., Helium 10, Jungle Scout, Keepa) to generate data-driven product recommendations.</li><li>Analyze competitors&rsquo; pricing, positioning, and performance to recommend profitable niches.</li><li>Identify and negotiate with local and international suppliers, evaluating cost, quality, and reliability to secure the best sourcing deals</li></ul>2. Product Listing Creation &amp; Optimization<ul><li>Create compelling and keyword-rich product titles, bullet points, and descriptions (SEO-optimized).</li><li>Coordinate with design teams to produce high-quality product images and infographics.</li><li>Optimize backend keywords and metadata for maximum visibility.</li></ul>3. Marketing &amp; Promotions<ul><li>Plan and execute promotional campaigns, deals, coupons, and giveaways to boost sales.</li><li>Manage and optimize Amazon PPC (Pay-Per-Click) campaigns to achieve high ROI.</li><li>Monitor performance analytics and adjust campaigns for continuous improvement.</li></ul>4. Store &amp; Performance Management<ul><li>Maintain and improve product rankings and sales velocity.</li><li>Monitor inventory levels, restock schedules, and supplier lead times to avoid stockouts.</li><li>Ensure compliance with Amazon policies and resolve listing or account issues promptly.</li></ul>5. Client Relations &amp; Reporting<ul><li>Manage client relations, expectations, and communications for our Canadian clients.</li><li>Prepare and present reports and presentations to the client team on performance and strategies.</li></ul>Who You AreYou&rsquo;re a creative, analytical go-getter with a passion for e-commerce and a knack for results. You thrive in a fast-paced environment and love turning data into success. Here&rsquo;s what we&rsquo;re looking for:<ul><li>2 to 4 years of proven experience in launching, growing and managing Amazon stores (North America focus).</li><li>Strong expertise in Product Research, Product Sourcing, Product Listings Optimization, SEO, A+ Content, PPC &amp; Performance Management.</li><li>Strong knowledge of Amazon business models, selling strategies, and operational processes (A&ndash;Z).</li><li>Proficiency in Amazon Seller Central, Helium 10, Jungle Scout, or similar tools.</li><li>Excellent written communication for compelling product copy.</li><li>Past experience managing client relations, expectations, and delivering reports/presentations.</li><li>Proactive mindset with strong oral and written English communication skills.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred, not required).</li><li>Eagerness to learn, adapt, and grow in a dynamic team.</li></ul>Who Else Can ApplyThis role may also appeal to candidates with experience in:<ul><li>E-Commerce Manager</li><li>Amazon Marketplace Specialist</li><li>Digital Marketing Specialist</li><li>Product Listing Analyst</li><li>PPC Campaign Manager</li></ul>Why Join UsAt MicroAgility APAC, we invest in you. Here&rsquo;s how we support your journey:<ul><li>Competitive Rewards: Market-leading salary, lead/placement incentives, annual increments, and performance bonuses.</li><li>Health &amp; Wellness: Comprehensive medical insurance (IPD/OPD), life insurance, and EOBI.</li><li>Work-Life Balance: 16 paid leaves, annual vacations, and pick-and-drop for female employees.</li><li>Team Vibes: Monthly team dinners, weekly cricket tournament and a fun, inclusive culture.</li><li>Financial Security: Contributory Provident Fund (PF) and punctuality bonuses.</li><li>Career Growth: Opportunities to learn, lead, and make a global impact.</li></ul>Ready to ShineIf you&rsquo;re ready to kickstart your global ecommerce career and grow with a team that values your potential, we want to hear from you! Apply now at bit.ly/AMZISB and let&rsquo;s win together.MicroAgility APAC is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds, regardless of age, gender, race, religion, or any other characteristic. We believe diverse perspectives strengthen our team and drive innovation. Join us to grow, collaborate, and make a meaningful impact in a workplace that celebrates you.Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Have you read the details, understood the scope and meet the qualifications for this role?</li><li>Are you able to join our team within 1-week or less?</li><li>Have you completed your application via our ATS or not? Please visit bit.ly/AMZISB and complete your application.</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Amazon Specialist | Product Research, Sourcing, Launch & Growth

The Emigration Edge PRIVATE LIMITED

ob Title: HR Manager &ndash; Visa Consultancy FirmJob Type: Full-time | OnsiteJob Description: We are seeking an experienced and people-focused HR Manager to oversee recruitment, employee relations, performance management, and HR operations for our growing visa consultancy firm. The ideal candidate must be confident in setting policies, managing staff performance, and ensuring a positive and productive work culture.Key Responsibilities:<ul><li>Manage end-to-end recruitment process (job posting, screening, interviews, onboarding)</li><li>Develop and implement HR policies, SOPs, and performance evaluation systems</li><li>Handle employee relations, conflict resolution, and disciplinary actions</li><li>Maintain attendance, leave records, and HR documentation</li><li>Conduct training sessions and employee development programs</li><li>Support department heads in achieving team productivity and compliance</li><li>Ensure company culture is maintained and employee engagement is improved</li><li>Lead HR audits and support management in decision-making</li></ul>Requirements:<ul><li>Minimum 2&ndash;4 years of HR experience (preferably in a corporate or service industry)</li><li>Strong command in HR processes, talent acquisition, and employee management</li><li>Excellent communication, leadership, and problem-solving skills</li><li>Ability to manage pressure and multitask</li><li>Knowledge of labor laws &amp; HR software preferred</li></ul>Education: Bachelor&rsquo;s or Master&rsquo;s in HR / Business AdministrationJob Type: Full-timePay: From Rs70,000.00 per monthWork Location: In person

HR Manager

Pak Datacom Limited

PAK DATACOM LIMITEDVacancy Announcement-Assistant Manager Corporate Affair (AM-CA)The Role: The Assistant Manager Corporate Affair will play a pivotal role in supporting the company corporate governance framework, regulatory compliance, investor relations, and strategic communications. This position ensures seamless coordination between the Board, Company Secretary, senior management, regulators, and external stakeholders while maintaining the integrity and reputation of the Company as a public entity.Required Qualification &amp; Experiencea) 16 years of education, Bachelor&rsquo;s degree in Business Administration, Law, Finance, Economics, or a related field.b) 5 years of relevant experience in corporate governance, investor relations, legal compliance, or a similar role within a publicly listed company or professional services firm (e.g., Big 4, law firm, etc.).c) Strong understanding of securities regulations, stock exchange listing requirements, and corporate governance best practices.Job Descriptions, included but not limited to:a) Work closely with the Company Secretary (CS) to uphold governance standards, internal policies, and best practices across the Company.b) Assist Company Secretary in end to end coordination of Board and Committee meetings, including agenda preparation, minute taking, and action tracking.c) Maintain statutory registers and ensure timely filings with SECP, PSX, and other regulatory bodies in compliance with the Companies Act and listing regulations.d) Monitor updates to corporate governance codes, listing rules, and legal requirements; assess implications and support timely implementation.e) Assist CS in preparing investor communications including annual reports, quarterly results, ESG disclosures, and AGM materials ensuring accuracy and regulatory compliance.f) Collaborate with departments, and Investor Relations teams to deliver consistent, compliant messaging to shareholders, analysts, and regulators.g) Assist Company Secretary in preparing executive briefings, board presentations, and strategic reports for the CEO, and Board; conduct research on industry trends, peer practices, and regulatory developments.h) Serve as a cross-functional liaison to gather inputs for disclosures and governance matters, and maintain a centralized, up to date repository of board resolutions, policies, and official records.Age Limit: 30 yearsSkill&gt;Excellent written and verbal communication skills.&gt;High degree of discretion, integrity, and ability to manage confidential information&gt;Ability to work under pressure and meet strict regulatory deadlines.&gt;Collaborative mindset with cross-functional teams.Candidates meet the above criteria should apply through attached form link is below, (https://forms.gle/VgThWJB9DM4t6UjQ8) and then submit their CVs along with a cover letter not later than November 15, 2025 at email: jobs@pakdatacom.com.pk addressing Manager HR with the subject line &quot;Applications for AM-CA Islamabad. CVs without form will not be entertained.Job Type: Full-timeWork Location: In person

Assistant Manager Corporate Affair (AMCA)

CEQUENS

<div>
 CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
 
 
 
 Job Description:
 
 
 
 The Head of Carrier Relations at CEQUENS is responsible for leading the company's global and regional partnerships with mobile network operators (MNOs) and telecom groups, ensuring strategic alignment with CEQUENS' mission to bridge communication gaps through an innovative CPaaS platform.
 
 
 This role drives the A2P SMS monetization strategy, strengthens direct connectivity, and builds collaborative initiatives with MNOs to enhance service quality, customer experience, and revenue growth. The position requires a strong blend of commercial acumen, strategic vision, and in-depth understanding of telecom and CPaaS ecosystems.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and execute CEQUENS' carrier relations and partnership strategy, focusing on expanding direct connectivity and enhancing the CPaaS value chain
 </li>
 <li>
 Establish and manage strategic partnerships with MNOs and telcos across key markets to support A2P monetization and omni-channel service delivery
 </li>
 <li>
 Negotiate and optimize commercial and interconnect agreements to ensure competitive pricing, profitability, and service reliability
 </li>
 <li>
 Identify new business models and revenue opportunities through joint solutions, CPaaS integrations, and telco collaborations
 </li>
 <li>
 Support regulatory and compliance discussions to align with local telecom frameworks and best practices
 </li>
 <li>
 Work closely with product and commercial teams to integrate carrier capabilities into CEQUENS' CPaaS offering, enhancing the end-user experience
 </li>
 <li>
 Monitor traffic performance, route quality, and partner satisfaction to ensure operational excellence
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 15 years of experience in carrier relations, with at least 10 years in a senior leadership role, particularly within the A2P International CPaaS
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Master's degree in Business Administration, Telecommunications, or related field; Master's degree preferred
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Proven experience in carrier relations, business development, or a related role within the telecommunications industry.
 </li>
 <li>
 Strong understanding of mobile network operations, technologies, and market dynamics.
 </li>
 <li>
 Excellent communication, negotiation, and relationship-building skills.
 </li>
 <li>
 In-depth knowledge of the International A2P SMS &amp; MNO Partnerships globally
 </li>
 <li>
 Strategic thinking, problem-solving abilities, and a results-driven mindset.
 </li>
 <li>
 Willingness to travel internationally as required for client meetings, conferences, and partnership development.
 </li>
 <li>
 Excellent leadership and team management abilities
 </li>
 <li>
 Proficiency in English; additional languages a plus.
 </li>
 </ul>
</div>

Head of Carrier Relations

Cequens

<div>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
Job Description:
The Head of Carrier Relations at CEQUENS is responsible for leading the company&rsquo;s global and regional partnerships with mobile network operators (MNOs) and telecom groups, ensuring strategic alignment with CEQUENS&rsquo; mission to bridge communication gaps through an innovative CPaaS platform.
This role drives the A2P SMS monetization strategy, strengthens direct connectivity, and builds collaborative initiatives with MNOs to enhance service quality, customer experience, and revenue growth. The position requires a strong blend of commercial acumen, strategic vision, and in-depth understanding of telecom and CPaaS ecosystems.
Key Responsibilities<ul>
<li>
Develop and execute CEQUENS&rsquo; carrier relations and partnership strategy, focusing on expanding direct connectivity and enhancing the CPaaS value chain.</li>
<li>Establish and manage strategic partnerships with MNOs and telcos across key markets to support A2P monetization and omni-channel service delivery.</li>
<li>Negotiate and optimize commercial and interconnect agreements to ensure competitive pricing, profitability, and service reliability.</li>
<li>Identify new business models and revenue opportunities through joint solutions, CPaaS integrations, and telco collaborations.</li>
<li>Support regulatory and compliance discussions to align with local telecom frameworks and best practices.</li>
<li>Work closely with product and commercial teams to integrate carrier capabilities into CEQUENS&rsquo; CPaaS offering, enhancing the end-user experience.</li>
<li>Monitor traffic performance, route quality, and partner satisfaction to ensure operational excellence.</li>
</ul>
Requirements
Experience<ul><li>
Minimum of 15 years of experience in carrier relations, with at least 10 years in a senior leadership role, particularly within the A2P International CPaaS</li></ul>
Education<ul><li>
Master&rsquo;s degree in Business Administration, Telecommunications, or related field; Master&rsquo;s degree preferred</li></ul>
Skills:<ul>
<li>
Proven experience in carrier relations, business development, or a related role within the telecommunications industry.</li>
<li>Strong understanding of mobile network operations, technologies, and market dynamics.</li>
<li>Excellent communication, negotiation, and relationship-building skills.</li>
<li>In-depth knowledge of the International A2P SMS &amp; MNO Partnerships globally</li>
<li>Strategic thinking, problem-solving abilities, and a results-driven mindset.</li>
<li>Willingness to travel internationally as required for client meetings, conferences, and partnership development.</li>
<li>Excellent leadership and team management abilities</li>
<li>Proficiency in English; additional languages a plus.</li></ul></div>

Explore 423+ Client relations manager in Islamabad this November. Find roles across top companies and apply now to boost your career.

423 client relations manager jobs IN Islamabad

Client Relations Manager

Operations & Growth Partner

Amazon Specialist | Product Research, Sourcing, Launch & Growth

HR Manager

Assistant Manager Corporate Affair (AMCA)

Head of Carrier Relations

Head of Carrier Relations