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customer success specialist

Savvital

<div><h1 class="jobSectionHeader">Customer Success Executive</h1>
ABOUT THE COMPANY Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market, enabling them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that add real capacity to a client's workday.
Our mission is to provide affordable solutions to growing companies through strategic task delegation. We envision creating an ecosystem that resonates with the human touch every business needs.
ABOUT THE ROLE As a Customer Success Executive at Savvital, you will be the operational engine driving client satisfaction, retention, and strategic growth. This is not a passive, standard customer support position&mdash;it is a proactive, commercially-minded, hands-on role.
We are looking for an absolute &quot;doer&quot; who can confidently run a portfolio of US-based client accounts, navigate complex business reviews, anticipate operational bottlenecks, and identify upsell or team-expansion opportunities. You must be comfortable operating with minimal handholding in a fast-paced environment.
This is a completely on-site role based at our Islamabad office, operating during US business hours to maintain close, direct collaboration with our international partners.
POSITION DETAILS
<ul><li>Department: Customer Success</li><li>
Reports To: Assistant Manager &ndash; Customer Success</li><li>
Shift Hours: US Night Shift (6:00 PM &ndash; 3:00 AM PKT to align with 6:00 AM &ndash; 3:00 PM Pacific Time)</li><li>
Location: Fully On-site (Islamabad office)</li></ul>
WHAT YOU'LL BE DOING
<ul><li>Portfolio Ownership: Serve as the primary, dedicated point of contact for assigned client accounts, building deep trust and maintaining strong executive-level relationships.</li><li>
Proactive Client Care: Monitor client usage, engagement, and operational health KPIs to spot and resolve churn risks long before they escalate.</li><li>
Business Reviews: Conduct regular check-ins and strategic business reviews to evaluate service quality, resolve friction points, and realign on client goals.</li><li>
Account Expansion: Apply a consultative, sales-driven mindset to identify and close upsell, cross-sell, and professional expansion opportunities.</li><li>
Cross-Functional Collaboration: Partner directly with Sales, Training, Operations, HR, Compliance, and IT departments to guarantee a seamless, high-quality client experience.</li><li>
Onboarding &amp; Adoption: Support the onboarding journey of new clients, driving quick system adoption and demonstrating value in the critical early stages of partnership.</li><li>
CRM Integrity: Maintain meticulous, real-time client notes, task tracking, and database records in HubSpot, Monday.com, and internal tracking sheets.</li></ul>
WHAT WE'RE LOOKING FOR
<ul><li>Experience: Minimum 2-3 years of proven experience in Customer Success, Account Management, or B2B Sales. Prior experience in outsourcing, service-based agencies, or a BPO environment is highly preferred.</li><li>
Communication: Exceptional verbal and written English communication skills. You must be completely comfortable leading strategic video calls and managing professional email correspondence.</li><li>
Negotiation &amp; Empathy: High emotional intelligence, active listening skills, and the confidence to handle objections and lead strategic business discussions.</li><li>
Task Management: A highly organized self-starter who can prioritize overlapping deadlines and run processes independently.</li><li>
Technical Proficiency: Experience with modern CRM platforms (HubSpot, Monday.com), G-Suite, MS Office 365, and project tracking tools.</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>Prior experience collaborating with remote virtual teams.</li><li>
Deep familiarity with US business culture, communication standards, and executive expectations.</li><li>
A professional background in SaaS or outsourcing industries.</li></ul>
KPIs TO MEASURE SUCCESS
<ul><li>Client Retention Rate &amp; Churn Mitigation</li><li>
Closed Expansion Revenue (Upsell &amp; Team Expansion Goals)</li><li>
Client Health &amp; Net Promoter Scores (NPS)</li><li>
First Response and Resolution Times</li><li>
Onboarding Satisfaction Scores</li><li>
Strong Internal Service &amp; Product Knowledge</li></ul>
COMPENSATION &amp; BENEFITS
<ul><li>Base Salary: Market Competitive (commensurate with experience).</li><li>
Allowances: Premium Internet, Electricity, and Wellbeing allowances to support night-shift operations.</li><li>
Medical Insurance: Comprehensive health coverage.</li><li>
Performance Bonuses: Structured bonuses based on individual targets and account retention metrics.</li><li>
Annual Growth: Regular performance-based increments and clear vertical career progression.</li></ul></div>

Customer Success Executive

TalentPop App

<div>
 
 Join TalentPop App as a Customer and Sales Engagement Specialist!
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about creating exceptional customer experiences and driving business growth. As a
 
 Customer and Sales Engagement Specialist
 
 , you'll play a key role in engaging customers, identifying sales opportunities, recovering lost revenue, and building lasting relationships that contribute to the success of our growing organization.
 
 
 If you&rsquo;re passionate about sales, thrive in e-commerce environments, and enjoy turning customer conversations into opportunities, this role is for you!
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSA/strong&gt; in that field.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Engage Customers: Communicate with shoppers via phone, email, live chat, and SMS to assist with inquiries, orders, and product recommendations.
 </li>
 <li>
 Drive Sales: Identify and execute opportunities for upselling, cross-selling, and product bundling to increase conversion rates and average order value.
 </li>
 <li>
 Recover Sales: Handle subscription recovery, winbacks, and abandoned cart assistance to re-engage customers and boost retention.
 </li>
 <li>
 Order Management: Manage order-related concerns such as tracking, returns, and exchanges, ensuring a positive post-purchase experience that encourages repeat sales.
 </li>
 <li>
 Represent the Brand: Deliver a concierge-level experience, ensuring each interaction aligns with the brand&rsquo;s tone, voice, and service standards.
 </li>
 <li>
 Maintain Insights: Record accurate customer data, monitor feedback trends, and collaborate with internal teams to enhance the sales process and customer journey.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of proven remote/online sales and customer support experience.
 </li>
 <li>
 Must have prior e-commerce experience (comfortable with upselling, cross-selling, subscription recovery, abandoned cart assistance, or post-purchase support).
 </li>
 <li>
 Strong persuasive communication skills and a natural ability to convert leads and close opportunities through excellent relationship-building.
 </li>
 <li>
 1 year of customer service experience via phone, email, or chat is required; e-commerce sales experience is a big plus.
 </li>
 <li>
 Familiarity with Shopify, CRM tools, or customer engagement platforms is a plus.
 </li>
 <li>
 Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment.
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with at least 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 
 Why Join TalentPop App?
 
 
 
 <ul>
 <li>
 Earn commissions and enjoy annual performance-based raises.
 </li>
 <li>
 Paid time off to relax and recharge.
 </li>
 <li>
 HMO health coverage or a monthly health stipend for your well-being.
 </li>
 <li>
 Performance and recognition bonuses for top achievers.
 </li>
 <li>
 100% permanent work-from-home setup &mdash; skip the commute!
 </li>
 <li>
 A supportive, friendly team culture with real opportunities for growth.
 
 
 </li>
 </ul>
 
 Ready to connect with customers, drive e-commerce sales, and deliver an exceptional online shopping experience? Apply now to become a Customer and Sales Engagement Specialist at TalentPop App!
 
</div>

Customer and Sales Engagement Specialist

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The P2P Specialist (Procure-to-Pay) is responsible for managing the end-to-end invoice lifecycle, ensuring accurate processing, timely payments, and effective resolution of discrepancies. The role focuses on handling exception-driven transactions, maintaining vendor account accuracy, and ensuring invoices are processed and settled in line with defined timelines and controls.
 
 
 
 What You&rsquo;ll Do As a P2P Specialist
 
 
 
 Employees employed in the role of P2P Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Minimum level of invoices processed per day to be set upon hire.
 </li>
 <li>
 Review and process invoices requiring validation, ensuring correct matching with PO/GRN and contract terms
 </li>
 <li>
 Investigate and resolve blocked invoices due to pricing differences, quantity mismatches, or missing receipts
 </li>
 <li>
 Perform vendor statement reconciliations and clear open items in a timely manner
 </li>
 <li>
 Prepare and validate invoices for payment, ensuring completeness and accuracy prior to payment runs
 </li>
 <li>
 Execute scheduled payment runs and verify payment outputs
 </li>
 <li>
 Monitor AP aging and proactively address overdue or unresolved balances
 </li>
 <li>
 Validate GL coding, tax (VAT), and posting accuracy before final processing
 </li>
 <li>
 Support month-end activities by identifying unrecorded liabilities and pending invoices
 </li>
 <li>
 Maintain proper documentation and ensure transactions are audit-ready
 </li>
 <li>
 Consistently meet productivity, accuracy, and SLA KPIs including invoice cycle time, processing accuracy, EDI success rate, debit aging control, and vendor issue resolution within defined timelines.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 What will you bring to the team:
 
 
 <ul>
 <li>
 3+ years of hands-on experience in Accounts Payable / P2P operations in a high-volume environment
 </li>
 <li>
 Strong experience handling:
 </li>
 <ul>
 <li>
 Invoice exceptions (blocked, unmatched, incorrect pricing)
 </li>
 <li>
 Vendor reconciliations and open item resolution
 </li>
 </ul>
 <li>
 Clear understanding of:
 </li>
 <ul>
 <li>
 Invoice lifecycle (receipt to payment)
 </li>
 <li>
 AP aging and outstanding balance drivers
 </li>
 </ul>
 <li>
 Large ERP experience preferred (D35, Dynamics AX is a plus)
 </li>
 <li>
 Good problem-solving skills focus on meeting strict deadlines.
 </li>
 <li>
 Intermediate Excel skills preferred
 </li>
 <li>
 Ability to manage vendor queries and resolve issues within defined timelines
 </li>
 <li>
 Leads by example by taking accountability and ownership of responsibilities.
 
 </li>
 </ul>
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, Business Administration (Finance preferred), or an equivalent field
 </li>
 <li>
 Master&rsquo;s degree and/or advanced qualifications are not mandatory, but are a plus.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against based on
 
 
 race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
</div>

P2P Specialist

Zameen Media Pvt. Ltd.

<div>As a Sales Specialist, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
Job Responsibilities:
<ul><li>Understanding client's requirements.</li><li>
Ensure that clients are thoroughly briefed about relevant property units.</li><li>
Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.</li><li>
Follow up with clients to understand evolving change in requirements.</li><li>
Maintain good relationship with the clients.</li><li>
Ensure daily KPIs are met ( Calls/meetings).</li><li>
Responsible for generating leads and Sales and timely closure of deals.</li><li>
Responsible for developing product knowledge and knowledge of routes and sites to timely</li><li>
brief the potential investor.</li><li>
Monitoring of Daily/monthly/weekly KPIs.</li></ul>
Job Requirements:
<ul><li>Experience: Fresh 0-2 years of experience in Sales</li><li>
Location: Islamabad</li><li>
Qualification: Graduation/Masters or equivalent</li><li>
Customer Interaction</li><li>
Company Presentation</li><li>
Sales Pitch</li><li>
Meeting Preparation</li><li>
Presentation &amp; Rapport building</li><li>
Rise to the challenge</li><li>
Time Management</li></ul></div>

Sales Specialist

Smart Support - WP Helpdesk & Ticket System

<div>
 
 
 Company Description
 
 
 
 Smart Support is an advanced helpdesk and ticketing system designed exclusively for WordPress users. Offering a streamlined and user-friendly experience, it provides customers with a comprehensive support portal to request assistance and track tickets. Teams benefit from structured, efficient workflows that include ticket management, collaboration tools, and insightful analytics. Smart Support emphasizes customer satisfaction through features like secure login, a rich ticketing system, and a well-organized dashboard. The platform is trusted for its role-based access controls, customizable notifications, and tools for enhancing productivity.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role located in Islamabad for a Customer Support Specialist. The role involves providing exceptional customer support, addressing inquiries and resolving issues to enhance customer satisfaction. Responsibilities include delivering technical support, analyzing user needs, troubleshooting problems, and maintaining a high level of customer relationship management. This role also requires effective communication and a customer-first approach to ensure the smooth operation of the helpdesk and ticket system.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in Customer Support, with a focus on delivering excellent Customer Satisfaction
 </li>
 <li>
 Proficient in interpersonal skills to build trust and maintain strong customer relationships
 </li>
 <li>
 Experience in Technical Support, with the ability to troubleshoot and resolve technical issues efficiently
 </li>
 <li>
 Effective Analytical Skills to identify issues, understand complex situations, and find solutions
 </li>
 <li>
 Excellent communication and problem-solving abilities
 </li>
 <li>
 Ability to handle high-pressure situations and manage multiple tasks efficiently
 </li>
 <li>
 Experience with WordPress or similar platforms is a plus
 </li>
 <li>
 A bachelor&rsquo;s degree in a relevant field or equivalent experience is preferred
 </li>
 </ul>
 
 
 
 
 Why Join Us?
 
 <ul>
 <li>
 Impactful role with real growth opportunities in a collaborative environment.
 </li>
 <li>
 Hybrid work flexibility.
 </li>
 <li>
 Supportive team culture and professional development opportunities.
 </li>
 </ul>
 
 
 
 
 How to Apply:
 
 
 Send your RESUME to career@7thskysoftware.com or apply directly through LinkedIn.
 
 
 
 
</div>

Customer Support Specialist

Edge

<div>
 
 
 About Edge
 
 
 
 Edge helps medical, dental, and insurance organizations scale faster by providing pre-vetted global talent for mission-critical administrative work. We are building a Talent Marketplace that connects skilled professionals with structured, remote opportunities.
 
 
 
 
 
 
 About the Role
 
 
 
 The Talent Enablement (TE) Associate is responsible for executing candidate engagement and qualification activities to ensure talent is properly assessed, guided, and prepared for interviews.
 
 
 This role sits directly under the TE Lead and focuses on conducting qualifying interviews, engaging candidates in the pipeline, and ensuring accurate documentation and communication throughout the enablement process.
 
 
 The TE Associate plays a critical role in maintaining pipeline quality and ensuring only well-prepared candidates move forward into matching and placement stages.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Candidate Engagement &amp; Outreach
 
 
 <ul>
 <li>
 Reach out to candidates in the talent pipeline (active and inactive)
 </li>
 <li>
 Follow up to ensure candidate responsiveness and engagement
 </li>
 <li>
 Support reactivation of dormant candidates
 </li>
 <li>
 Maintain consistent communication via email, WhatsApp, and platform tools
 </li>
 </ul>
 
 
 Qualifying Interviews
 
 
 <ul>
 <li>
 Conduct structured qualifying interviews with candidates
 </li>
 <li>
 Assess candidate experience, skills, and role fit based on job descriptions
 </li>
 <li>
 Apply standard evaluation criteria provided by the TE Lead
 </li>
 <li>
 Document interview outcomes accurately in systems (SF / Sheets / Radius)
 </li>
 </ul>
 
 
 Candidate Readiness Support
 
 
 <ul>
 <li>
 Provide candidates with clear guidance on next steps in the process
 </li>
 <li>
 Support candidates in understanding interview expectations and requirements
 </li>
 <li>
 Flag readiness gaps or concerns to the TE Lead
 </li>
 <li>
 Help improve candidate preparedness through feedback communication
 </li>
 </ul>
 
 
 Data &amp; Pipeline Management
 
 
 <ul>
 <li>
 Maintain accurate candidate records across CRM systems and spreadsheets
 </li>
 <li>
 Update interview statuses and pipeline stages in real time
 </li>
 <li>
 Ensure data integrity and consistency across all tracking tool
 </li>
 </ul>
 
 
 
 
 
 Cross-functional Support
 
 
 <ul>
 <li>
 Coordinate with TA and MP teams for candidate scheduling and updates
 </li>
 <li>
 Escalate complex cases or edge cases to TE Lead
 </li>
 <li>
 Support execution of enablement initiatives and campaigns
 </li>
 </ul>
 
 
 What Success Looks Like
 
 
 <ul>
 <li>
 High completion rate of qualifying interviews
 </li>
 <li>
 Strong candidate engagement and response rates
 </li>
 <li>
 Accurate and up-to-date pipeline data
 </li>
 <li>
 Improved candidate readiness before matching stage
 </li>
 <li>
 Smooth execution of TE workflows with minimal escalation
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 2-3 years in HR, recruiting, customer success, operations, or similar roles
 </li>
 <li>
 Experience in interviewing or candidate screening is a strong plus
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to conduct structured conversations and interviews
 </li>
 <li>
 High attention to detail and organizational discipline
 </li>
 <li>
 Comfortable working with CRM tools, spreadsheets, or ATS systems
 </li>
 <li>
 Ability to follow structured processes and guidelines
 </li>
 </ul>
 
 
</div>

Talent Enablement Associate

TenTwenty

Role OverviewWe are looking for a Senior Digital Marketing Specialist with a strong primary focus on SEM and performance marketing, and a working knowledge of SEO. This is a client-facing, individual contributor role. The right candidate can confidently own Google Ads strategy and execution, communicate campaign performance to clients with clarity and authority, and bring structured thinking around how AI tools can sharpen both internal workflows and client-facing deliverables.Location DAFZA, Dubai, UAEResponsibilitiesSEM &amp; Performance Marketing (Primary Focus)<ul><li>Own and execute tentwenty's client&rsquo;s Google Ads strategy across paid search, remarketing, display, and Performance Max campaigns.</li><li>Build, manage, and optimise advertising budgets to deliver measurable ROI for clients across industries.</li><li>Design full-funnel customer journeys including landing page flows, ad sequencing, nurturing paths, and conversion tracking setups.</li><li>Write high-performing ad copy aligned with brand tone and campaign objectives, copy that converts, not just impressions.</li><li>Run structured A/B tests across ads, creatives, and landing pages; translate findings into documented optimisation decisions.</li><li>Produce clear, well-structured performance reports and present campaign insights to clients with confidence and professionalism.</li><li>Stay current on SEM developments: AI-assisted bidding, audience targeting changes, privacy updates, and platform shifts.</li><li>Collaborate with UX, design, and development teams to ensure landing page performance aligns with campaign intent.</li></ul>SEO (Supporting Capability)SEO is not the core of this role, but the right candidate will have a solid working understanding of how organic and paid search interact and will be comfortable contributing to SEO conversations with clients when needed.<ul><li>Support SEO audits, keyword gap analysis, and on-site optimisation reviews where they intersect with paid strategy.</li><li>Contribute to technical SEO discussions particularly around tracking, indexation, and landing page health.</li><li>Understand local SEO fundamentals, including Google Business Profile and map-pack visibility.</li><li>Coordinate with the internal SEO lead on accounts where SEM and SEO run in parallel.</li></ul>AI Integration (Mandatory Capability)This is not optional. We expect candidates to demonstrate a clear, practical command of AI tools not awareness of them. The role requires an active, documented approach to using AI to improve how work gets done and how it gets presented.<ul><li>Present specific, tested strategies for using AI to improve internal workflows: campaign planning, copy generation, audience research, and reporting automation.</li><li>Demonstrate how AI tools have been applied to improve client deliverables including presentations, performance summaries, and strategic recommendations.</li><li>Use AI responsibly and with editorial judgement no generic outputs, no unreviewed copy, no fabricated data.</li><li>Stay informed on emerging AI tools relevant to SEM and digital marketing, and apply them with a clear rationale.</li><li>During the interview process, candidates will be asked to walk through a specific example of AI integration in their workflow. Theoretical familiarity is not sufficient.</li></ul>Client Communication &amp; PresentationClient-facing communication is a core function of this role, not a secondary skill. The following are non-negotiable.<ul><li>Fluent, professional written and spoken English including the ability to write clearly under time pressure and for varied audiences.</li><li>Confident presentation skills: able to walk a client through campaign performance, strategic rationale, and next steps without needing a script.</li><li>Able to translate complex data into plain-language insights that clients can act on.</li><li>Experienced in preparing and delivering structured client reports, QBRs, and campaign review presentations.</li><li>Comfortable managing difficult conversations &mdash; budget constraints, underperforming campaigns, scope discussions &mdash; with composure and clarity.</li></ul>Required SkillsMust Have<ul><li>8+ years of hands-on digital marketing experience, with Google Ads as the primary channel.</li><li>Demonstrable track record managing Google Ads campaigns at scale, including budget ownership, bid strategy, and conversion optimisation.</li><li>Experience building high-converting funnels, landing page flows, and nurturing sequences.</li><li>Fluent English written and spoken at a professional business standard. This will be assessed during the interview process.</li><li>Strong presentation skills with experience presenting performance data and strategy to clients directly.</li><li>Analytical mindset: able to interpret campaign data, identify meaningful trends, and translate them into clear recommendations.</li><li>Working knowledge of SEO principles sufficient to contribute to integrated client conversations.</li><li>Proficiency with Google Ads, Google Analytics 4, Google Search Console, and at least one third-party platform (Ahrefs, SEMrush, or equivalent).</li><li>Demonstrated, practical use of AI tools in a professional digital marketing context.</li><li>Ability to manage multiple client accounts and competing deadlines independently.</li></ul>Good to Have<ul><li>Agency background &mdash; prior experience managing multiple client accounts simultaneously.</li><li>Knowledge of basic HTML/CSS or familiarity with CMS platforms (WordPress, Webflow, Shopify).</li><li>Experience with multi-language or multi-market campaigns.</li><li>Google Ads or Google Analytics certifications.</li><li>Familiarity with CRM-connected ecosystems or marketing automation platforms.</li></ul>Qualifications<ul><li>Bachelor's degree in Marketing, Communications, Business, or a related field (preferred, not required).</li><li>Case studies or demonstrable results from past SEM campaigns &mdash; you will be asked to present these.</li><li>A specific example of AI tool integration in your workflow, ready to walk through during the interview.</li><li>Certifications in Google Ads, Google Analytics, or related platforms are a bonus, not a substitute for demonstrated skill.</li></ul>Why You'll Love Working With Us<ul><li>A collaborative, multicultural team in a flat structure &mdash; direct access to leadership, no unnecessary bureaucracy.</li><li>Continuous development &mdash; training, learning opportunities, and regular personal check-ins.</li><li>Real room for initiative: new ideas and experimentation are genuinely welcomed.</li><li>Competitive salary with clear opportunities for growth.</li><li>Comprehensive health insurance.</li><li>Exposure to international projects and diverse client portfolios.</li><li>Team events, birthday surprises, and the kind of workplace people actually enjoy coming to.</li></ul>How to ApplyFill out the application form to apply. If you'd like to follow up, contact the team at sanam@tentwenty.me.Pay: Rs180,000.00 - Rs250,000.00 per monthWork Location: In person

Senior Digital Marketing Specialist (SEM-Led | Client-Facing)

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