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customer engagement manager

Brain Co.

<div>
 <strong>
  About Brain Co.
  <br/>
  <br/>
 </strong>
 Brain Co. is at the leading edge of productionizing artificial intelligence for real world problems, propelling advancements and shaping the future with pioneering work. Our mission is to ensure that the transformative powers and automation of AI are applied to real world problems in various governments where manual work is still dominant.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We&rsquo;re seeking a
 <strong>
  Customer Success Manager
 </strong>
 to join our growing team in the UAE. In this role, you'll work at the intersection of AI product delivery and customer engagement &mdash; helping define, shape, and drive AI-powered solutions that address mission-critical challenges in finance, energy, and government sectors.
 <br/>
 <br/>
 You&rsquo;ll collaborate closely with data scientists, engineers, and senior stakeholders to translate complex business needs into actionable technical solutions. As the voice of the customer, you&rsquo;ll lead agile delivery cycles, ensure high-quality outcomes, and foster long-term relationships built on trust and impact.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define &amp; Prioritize Features: Work with customers to identify high-impact problems and define AI-driven product features to address them.
  </li>
  <li>
   Translate Business Needs: Convert customer requirements into clear technical specifications and use cases for internal teams.
  </li>
  <li>
   Lead Agile Delivery: Oversee agile sprints and project timelines, ensuring timely and high-quality solution delivery.
  </li>
  <li>
   Drive Adoption: Travel regionally to engage with users, onboard stakeholders, and gather direct product feedback for continuous improvement.
  </li>
  <li>
   Collaborate Cross-Functionally: Serve as the bridge between customers and internal teams including data scientists, engineers, and product leads.
  </li>
  <li>
   Act as Customer Champion: Build trusted relationships and ensure the long-term success of deployed solutions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience:
  </li>
  <ul>
   <li>
    3-5 years in customer success, product management, delivery consulting, or technical account management.
   </li>
   <li>
    Experience at top-tier product or consulting organizations (e.g., Palantir, Google, Amazon, BCG, McKinsey, etc.)
   </li>
  </ul>
  <li>
   Technical Fluency:
  </li>
  <ul>
   <li>
    Strong understanding of AI/ML concepts, data workflows, and model deployment processes.
   </li>
   <li>
    Ability to discuss and assess technical trade-offs with engineering teams.
   </li>
  </ul>
  <li>
   Communication &amp; Relationship Skills:
  </li>
  <ul>
   <li>
    Proven ability to build rapport and trust with enterprise customers and senior stakeholders.
   </li>
   <li>
    Excellent written and verbal communication, including the ability to simplify technical details for non-technical audiences.
   </li>
  </ul>
  <li>
   Execution &amp; Ownership:
  </li>
  <ul>
   <li>
    Hands-on mindset with a bias for action and a strong sense of ownership.
   </li>
   <li>
    Experience managing agile product or project delivery cycles.
   </li>
  </ul>
  <li>
   Mobility:
  </li>
  <ul>
   <li>
    Willingness to travel within the region to meet customers and oversee deployments on-site.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work on transformative AI projects with high-impact clients.
  </li>
  <li>
   Join a collaborative, mission-driven team at the forefront of applied machine learning.
  </li>
  <li>
   Operate in a fast-paced, agile environment with real-world outcomes.
  </li>
 </ul>
</div>


Customer Success Manager

Loom Collection

<p><b>Job Description</b></p><p><b>About the Role</b></p><p>We are looking for a <b>Customer Engagement Associate</b> to join our team. In this role, you will be the face of our brand&mdash;welcoming clients, sharing product knowledge, and supporting them throughout their design journey, from their first visit to the final purchase.</p><p><b>Key Responsibilities</b></p><ul><li>Greet and assist walk-in clients in the studio with warmth and professionalism</li><li>Handle customer inquiries via phone, email, and in person</li><li>Provide product knowledge and tailored recommendations</li><li>Follow up on orders and ensure any concerns are resolved smoothly</li><li>Contribute ideas to enhance the overall customer experience</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Friendly, confident, and approachable personality</li><li>Passion or strong interest in interiors, furniture, and home design</li><li>Comfortable using email and Microsoft Office (or willing to learn)</li><li>Good communication skills in English</li><li>Previous customer service or retail experience is a plus</li><li>Female candidates are preferred</li></ul><p><b>Why You&rsquo;ll Love Working With Us</b></p><ul><li>A supportive and welcoming studio environment</li><li>Opportunities to grow into sales or interior design roles</li><li>A workplace culture that values creativity and fresh ideas</li><li>Be part of a people-first, design-led brand</li></ul><p>If you&rsquo;re passionate about design and enjoy creating exceptional experiences for clients, we&rsquo;d love to hear from you!</p><p>Job Type: Full-time</p><p>Pay: AED6,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you an immediate joiner?</li></ul>

Customer Engagement Associate

Sprinklr

<div><div>Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world&rsquo;s most valuable enterprises &mdash; global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.</div><div></div><div>
Learn more about our culture and how we make our employees happier through The Sprinklr Way.</div><div></div><div>
Job Description</div><div></div><div><div>
Sprinklr is seeking a Professional Services Engagement Manager to join the EMEA team in Dubai. They will work with Customers directly as well as internal sales, services and partner teams to strategise around new Services business opportunities for new and existing customers as well as develop relationships with key customer stakeholders as a trusted advisor for Sprinklr services solutions, including implementation, managed services, training and support offerings.</div></div><div></div><div><div><br>
As an expert in Sprinklr&rsquo;s value proposition and our services and support solutions, you will be responsible for the entire services sales process during pre-sale engagements, preparing service delivery proposals, bid responses, defining statements of work and commercial offers to ensure the successful deployment of Sprinklr, preparing our customers for long term value realisation from their adoption of Sprinklr&rsquo;s technology.</div></div><div></div><div><div>
The candidate will possess the ability to gather customer requirements, design and propose complete solution offerings that clearly fit into customer&rsquo;s business requirements to solve their current pain points, alongside Sprinklr&rsquo;s account teams whilst also managing key internal metrics regarding profitability and margin. This role will report into the Director, Engagement Management EMEA.</div></div><div></div><div><div>
Main Responsibilities</div></div><div><ul><li><div>
Partner with the Software Sales teams to scope and propose new services and support business, to grow existing accounts and secure new customers across our account portfolio with a particular focus on Contact Centre and CCaaS business across all verticals in the UK&amp;I market.</div></li></ul></div><div><ul><li><div>
Discover the requirements for Sprinklr clients to propose complete integrated service delivery offerings that clearly fit into customer&rsquo;s business requirements to solve their current pain points as well as long term operational models for multi-year adoption and value realisation</div></li></ul></div><div><ul><li><div>
Develop proposals and respond to RFPs/RFIs positioning recommendations for Sprinklr deployment strategies to enable swift value realisation as well as longer term services proposals for retained and operational services</div></li></ul></div><div><ul><li><div>
Lead executive services-sales presentations of Sprinklr services offerings, including at client locations, covering Sprinklr&rsquo;s UK&amp;I region.</div></li></ul></div><div><ul><li><div>
Document customer requirements, both technical and organisational, during the pre-sale cycle to inform a subsequent successful deployment of Sprinklr</div></li></ul></div><div><ul><li><div>
Create compelling commercial proposals utilising a range of Sprinklr and partner delivery resources whilst balancing profitability and margin with closing new business.</div></li></ul></div><div><ul><li><div>
Define Statements of Work that include scope, effort estimates &amp; timelines for the delivery of services that will help customers achieve stated business outcomes from their adoption of the Sprinklr platform</div></li></ul></div><div><ul><li><div>
Develop close plans, in collaboration with sales teams, for strategic opportunities and help drive opportunities to closure, including supporting negotiations with customer legal and procurement teams where required</div></li></ul></div><div><ul><li><div>
Develop relationships with colleagues in success, services, product, sales and other delivery stakeholders to ensure solutions proposed are comprehensive and have sign-off from delivery owners</div></li></ul></div><div><ul><li><div>
Develop relationships with key customers for growth and upside</div></li></ul></div><div><ul><li><div>
Update and manage pipeline and prepare revenue forecasts for Services and Success offerings</div></li></ul></div><div><div>
Desired Skills and Experience</div></div><div><ul><li><div>
Previous experience in business development, professional services delivery or services sales</div></li></ul></div><div><ul><li><div>
Bachelor&rsquo;s degree required</div></li></ul></div><div><ul><li><div>
Fluency in English and Arabic required, additional languages beneficial</div></li></ul></div><div><ul><li><div>
Ability to work individually and as member of a team</div></li></ul></div><div><ul><li><div>
Decisive, quick thinking, reliable, and likes to take ownership</div></li></ul></div><div><ul><li><div>
Attention to detail but flexible with a can-do attitude</div></li></ul></div><div><ul><li><div>
Passion for solving client challenges and commitment to client delight</div></li></ul></div><div><ul><li><div>
Experience in contact center / customer service software industry is preferred</div></li></ul></div><div><ul><li><div>
Extremely strong written, verbal communication and presentation skills</div></li></ul></div><div><ul><li><div>
Competency working in a highly-matrixed environment</div></li></ul></div><div><ul><li><div>
Flexible and adaptable self-starter with strong relationship-building skills</div></li></ul></div><div><ul><li><div>
Takes initiative and approaches all tasks and projects proactively</div></li></ul></div><div><ul><li><div>
Ability to prioritise and complete multiple tasks with little to no supervision</div></li></ul></div><div><ul><li><div>
Requires the ability to work independently with substantial latitude for action and decision, while maintaining focus on achieving optimal outcomes for Sprinklr and for our customers</div></li></ul></div><div></div><div>
Why You'll Love Sprinklr:<br>
<br>
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br>
<br>
For more information on Sprinklr Benefits around the world, head to <div>https://sprinklrbenefits.com/</div> to browse our country-specific benefits guides.<br>
<br>
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.</div><div><br>
We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.</div><div><br>
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.</div><div></div><div>
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div><br>
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr&rsquo;s EEO Policy and EEO is the Law.</div></div>

Lead Engagement Manager

Visa

<div><b>Company Description</b><p><br>
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.</p><p>
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.</p><p>
 Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients.</p><b><br>
Job Description</b><p><br>
The Data Services, Client Engagements Senior Manager will be a key member of the Visa Consulting &amp; Analytics (VCA) organization in GCC, supporting clients in designing, executing and implementing data-driven projects and use cases. The role will be heavily focused on managing VCA&rsquo;s data-driven customer projects in the region, leading the data science teams to develop business-focused analysis and insights for the clients, developing project deliverables based on data insights, and ensuring the project delivery quality. This role will also support the sales efforts for data-driven business services to clients.</p><p>
The role will deliver subject matter expertise and consulting support to VCA clients, with the main objective of deepening client relationships and optimizing their performance through delivering innovative data solutions that enhance customer engagement.<br>
</p><p><b>Principal Responsibilities/Key Results Area:</b></p><ul><li>
Collaborate with VCA colleagues, Visa account executives and other Visa functions to cultivate and manage a pipeline of data-driven engagement opportunities with the issuers, merchants and government clients</li><li>
Manage multiple data-driven projects simultaneously, coordinating data science and consultancy efforts across various clients:</li><li>
Analyze client needs across the focus markets and identify opportunities for data-driven consulting assignments with potential clients, across different industries</li><li>
Support and contribute to sales pitches for VCA&rsquo;s data-driven services</li><li>
Lead or contribute to internal problem-solving sessions</li><li>
Be involved in project deliveries in both coordination and delivery role</li><li>
Prepare project kickoff documents, ensure client deliverables meet quality standards, and achieve delivery milestones</li><li>
Prepare for, and participate in, client discussions</li><li>
Work closely with other VISA groups, including Products, BD, Risk, Marketing, Digital Solutions, Digital Partnerships &amp; Ventures, Innovation Center etc., to ensure a seamless Consulting experience</li><li>
Suggest new ideas for new data services development in VCA</li></ul><p><b>
Key Competencies:</b></p><p>
Key elements to assess his/her candidacy will include expertise on the following topics:</p><ul><li>
Demonstrated experience driving data-driven projects and delivering consulting solutions in payments, ideally leading consulting firms</li><li>
Preferably experienced at using payment data and external data to identify client needs and develop tailored solutions across various industries and focus markets</li><li>
Proven ability to manage multiple complex projects simultaneously, set and achieve delivery milestones, and ensure quality outcomes across diverse client engagements</li><li>
Experienced in preparing and supporting sales pitches, facilitating problem-solving sessions, and communicating insights effectively to both internal teams and senior client stakeholders</li><li>
Preferably experienced at supporting product development and expanding consulting capabilities within VCA or similar organizations</li><li>
Demonstrates strong diplomatic skills and the ability to navigate multi-functional environments while driving desired client outcomes</li><li>
Possesses both regional and global experience, adding valuable insights to consulting solutions for diverse markets</li></ul><p>
The position is based in UAE, Dubai &ndash; with the flexibility to travel for project management and delivery across the region</p><b><br>
Qualifications</b><br>
<ul><li><b>
This not a data scientist position, the role requires core consultancy skills and experience.</b></li><li>
Bachelor&rsquo;s degree in Statistics, Management or a related field; a Master&rsquo;s degree is preferred</li><li>
At least 10 years of overall professional experience</li><li>
Strong background in consulting, with demonstrated skills in client engagement, solution design, and stakeholder management</li><li>
Min 5 years of experience in consulting &ndash; preferably with data-driven projects record</li><li>
Experience managing data-centric projects and delivering analytics solutions to clients</li><li>
Proven track record supporting sales pitches and business development for data products or analytics consulting</li><li>
Solid understanding of data visualization, and business intelligence platforms (e.g., Tableau, Power BI)</li><li>
Demonstrated ability to communicate complex data insights and technical concepts clearly to both technical and non-technical audiences, including senior client stakeholders</li><li>
Experience working across regional and global markets, providing data-driven solutions tailored to diverse industries</li><li>
Superior project management abilities, with a focus on timely delivery and quality outcomes in data services</li><li>
Self-motivated and results-oriented, with the flexibility to adapt to changing client needs and project scopes</li><li>
Strong team collaboration and interdisciplinary skills, comfortable working in multi-functional environments</li><li>
Willingness to travel and work onsite as required</li></ul><br>
<b>
Additional Information</b><p><br>
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</p></div>

Data Services, Client Engagements Senior Manager, VCA

Uniestate Properties

<div>
 <p>
  Role &amp; Responsibilities:
 </p>
 <p>
  1.
 </p>
 <p>
  Team Leadership: Supervise and lead the customer team, including hiring, training, and performance evaluations. Ensure team members provide exceptional service to customers.
 </p>
 <p>
  2.
 </p>
 <p>
  Customer Relations: Build and maintain strong customer relationships through effective communication and problem resolution. Address client inquiries, concerns, and feedback promptly and professionally.
 </p>
 <p>
  3.
 </p>
 <p>
  Process Improvement: Develop and implement customer service policies, procedures, and standards to enhance the overall customer experience and streamline operations.
 </p>
 <p>
  4.
 </p>
 <p>
  Training and Development: Provide ongoing training to customer staff to ensure they are well-informed about the real estate industry and company policies.
 </p>
 <p>
  5.
 </p>
 <p>
  Complaint Resolution: Manage and resolve client complaints and issues, working with team members and other departments to find appropriate solutions.
 </p>
 <p>
  6.
 </p>
 <p>
  Quality Assurance: Monitor the quality of customer interactions, including phone calls, emails, WhatsApp, SMS, etc. and in-person meetings, to ensure professionalism and consistency.
 </p>
 <p>
  7.
 </p>
 <p>
  Client Feedback: Gather and analyze customer feedback surveys, and reviews to identify areas for improvement and make necessary adjustments to service processes and staff training.
 </p>
 <p>
  8.
 </p>
 <p>
  Data Analysis: Utilize data and metrics to assess the efficiency and effectiveness of the customer experience department. Use this data to make informed decisions and recommend improvements.
 </p>
 <p>
  9.
 </p>
 <p>
  Technology Integration: Implement and maintain customer relationship management (CRM) systems and other technology tools to enhance the customer service process (including the deployment of AI).
 </p>
 <p>
  10.
 </p>
 <p>
  Compliance: Ensure that the customer service department complies with all relevant real estate laws and regulations, as well as company policies and procedures.
 </p>
 <p>
  11.
 </p>
 <p>
  Reporting: Provide regular reports to senior management on customer service performance.
 </p>
 <p>
 </p>
</div>


Head of Customer Relationship Management

Amani Trading FZE

<p>Brand Marketing Manager</p><p>As a brand marketing manager, your primary role is to develop and implement marketing strategies that promote a company&rsquo;s image or brand. You will be responsible for ensuring that the company&rsquo;s brand message is consistent across all marketing channels, including social media, advertising, and product packaging. Your goal is to increase brand awareness, drive customer engagement and loyalty, and ultimately increase sales.</p><p>To achieve these goals, you will need to collaborate with multiple departments, including product development, sales, and management. You will work closely with product development teams to ensure that new products align with the overall brand message and that product launches are effectively marketed to the target audience. You will also work with sales teams to develop promotional campaigns that drive sales and increase customer engagement.</p><p>Responsibilities of the Brand Marketing Manager</p><p>The key responsibilities of a brand marketing manager include:</p><ul><li>Developing and implementing brand strategies: You will be responsible for developing and implementing marketing strategies that promote the company&rsquo;s brand and message. This will involve conducting market research, analyzing consumer trends, and developing targeted campaigns that resonate with the target audience.</li><li>Managing marketing campaigns: You will oversee the development and execution of marketing campaigns across various channels, including social media, email, and advertising. You will work closely with creative teams to develop compelling content that effectively communicates the brand message.</li><li>Collaborating with cross-functional teams: You will work closely with product development, sales, and management teams to ensure that marketing campaigns align with overall business objectives. You will also collaborate with external partners, such as advertising agencies and media outlets, to develop and execute campaigns.</li><li>Analyzing and reporting on brand performance: You will be responsible for analyzing the effectiveness of marketing campaigns and reporting on brand performance to management. This will involve tracking key performance indicators, such as website traffic, social media engagement, and sales data.</li><li>Staying current with industry trends: You will need to stay up-to-date with the latest marketing trends and technologies to ensure that the company&rsquo;s marketing campaigns remain relevant and effective.</li></ul><p>Brand Marketing Manager Requirements</p><p>To be a successful brand marketing manager, you require a mix of technical skills, soft skills, and personal attributes. These include:</p><ul><li>Strong communication skills: You must be able to effectively communicate the company&rsquo;s brand message to internal and external stakeholders.</li><li>Marketing expertise: You should have a strong understanding of marketing principles, including market research, segmentation, and targeting.</li><li>Creative thinking: You should be able to think creatively and develop innovative marketing campaigns that resonate with the target audience.</li><li>Analytical skills: You should be able to analyze data and metrics to measure the effectiveness of marketing campaigns.</li><li>Project management skills: You should be able to manage multiple projects simultaneously and meet tight deadlines.</li><li>Leadership skills: You should be able to lead cross-functional teams and effectively communicate the company&rsquo;s vision and goals.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED4,000.00 per month</p>

BRAND AND MARKETING MANAGER

Ghassan Aboud Group

<div>
 <p>
  <strong>
   Senior Brand Manager &ndash; Passenger segment
  </strong>
 </p>
 <p>
  Founded in 1994, Ghassan Aboud Group has grown to become one of the largest conglomerates in the Middle East region, with a global business footprint spanning multiple industries and countries and a focus on &lsquo;building a better future together.
 </p>
 <p>
  Our diversified portfolio includes sectors such as Automotive, Retail, Healthcare, Hospitality, and Logistics. We are currently seeking a
  <strong>
   Senior Brand Manager &ndash; Passenger Vehicles
  </strong>
  to join our
  <strong>
   Automotive Dealership
  </strong>
  division in Dubai.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB PURPOSE:
  </strong>
 </p>
 <p>
  To lead the strategic development, positioning, and commercial performance of the Passenger Vehicles portfolio by aligning brand strategy with evolving consumer needs, lifestyle trends, and retail dynamics. This role is responsible for translating customer insights into product and marketing strategies, working closely with OEM partners to ensure brand distinction and relevance in a competitive market. The Brand Manager will also collaborate with the shared services marketing team to develop impactful sales tools and campaigns, while owning the overall profitability and growth of the passenger vehicle brands under their stewardship.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY RESPONSIBILITIES:
  </strong>
 </p>
 <p>
  <strong>
   OEM Relationship Management:
  </strong>
 </p>
 <p>
  Act as the primary brand and marketing liaison for each passenger vehicle OEM.
 </p>
 <p>
  Ensure each OEM receives tailored brand support, visibility, and strategic alignment.
 </p>
 <p>
  Co-develop product narratives, launch plans, and brand campaigns in partnership with OEMs.
 </p>
 <p>
  <strong>
   Product Marketing &amp; Go-to-Market:
  </strong>
 </p>
 <p>
  Lead go-to-market strategies for new model launches and refreshes.
 </p>
 <p>
  Define and communicate compelling value propositions for each vehicle line.
 </p>
 <p>
  Align product messaging with customer aspirations and lifestyle positioning.
 </p>
 <p>
  <strong>
   Sales Enablement &amp; Shared Services Collaboration:
  </strong>
 </p>
 <p>
  Work closely with the central Marketing Manager (shared services) to develop sales tools, digital assets, and showroom materials aligned with OEM branding.
 </p>
 <p>
  Support retail and field sales teams with training content, competitive insights, and customer-facing materials.
 </p>
 <p>
  Monitor campaign effectiveness and adapt based on performance and feedback.
 </p>
 <p>
  <strong>
   Brand Experience &amp; Retail Engagement:
  </strong>
 </p>
 <p>
  Ensure consistent and premium brand experiences across all customer touchpoints, including digital, showroom, and events.
 </p>
 <p>
  Collaborate with retail teams to enhance customer engagement and conversion.
 </p>
 <p>
  Drive brand loyalty and advocacy through targeted programs and activations.
 </p>
 <p>
  <strong>
   Portfolio Profitability:
  </strong>
 </p>
 <p>
  Own the commercial performance of the passenger vehicle portfolio, including revenue, margin, and product mix.
 </p>
 <p>
  Collaborate with finance, pricing, and commercial teams to optimize profitability.
 </p>
 <p>
  Recommend pricing strategies, promotional plans, and volume targets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIRED EXPERIENCE &amp; QUALIFICATIONS:
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree in marketing, Business Administration, Automotive Management, or a related field.
 </p>
 <p>
  8&ndash;15 years of experience in brand management, product marketing, or automotive retail strategy.
 </p>
 <p>
  Must have experience in Passenger Vehicles portfolio segment
 </p>
 <p>
  Strong understanding of consumer behavior, lifestyle branding, and retail marketing.
 </p>
 <p>
  Proven experience working with OEMs and managing multi-brand portfolios.
 </p>
 <p>
  Ability to translate technical product features into emotionally resonant customer messaging.
 </p>
 <p>
  Excellent communication, stakeholder management, and cross-functional leadership skills.
 </p>
 <p>
  Fluent in English.
 </p>
 <p>
  Applicants are requested to share their most recent resume
 </p>
 <p>
  <em>
   We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary; other duties may be assigned as necessary
  </em>
  .
 </p>
</div>


Senior Brand Manager

Explore 3618+ Customer engagement manager in Dubai this September. Find roles across top companies and apply now to boost your career.