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customer experience executive (restaurant industry) Jobs in Arabic Jobs In Arabic Jobs In Arabic Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

customer experience executive (restaurant industry)

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customer management executive (female)

customer experience executive restaurant industry

Shaistas Kitchen

<p>We are looking for a proactive and customer-focused <b>Customer Experience Executive</b> to ensure our guests receive exceptional service across all touchpoints. This role is ideal for someone who understands restaurant operations, customer behavior, and brand experience, and can translate feedback into real improvements.</p><p><b>Key Responsibilities</b></p><ul><li>Ensure timely, empathetic, and professional resolution of all customer complaints and service issues.</li><li>Maintain an updated database of customer profiles, preferences, and order history to enhance personalization and loyalty.</li><li>Conduct regular checks on service quality, dine-in standards, delivery experience, and overall customer journey across branches.</li><li>Monitor online reviews, ratings, and social media feedback to identify trends, issues, and opportunities for improvement.</li><li>Collaborate with marketing and operations teams to ensure a consistent and positive brand experience across all customer interactions.</li><li>Prepare monthly reports highlighting customer insights, recurring issues, satisfaction trends, and recommended improvements.</li><li>Assist in training front-line staff on communication skills, service etiquette, complaint handling, and customer engagement.</li><li>Ensure the overall vibe, ambiance, and service environment of the restaurants align with customer expectations and brand positioning.</li><li>Work closely with management to develop initiatives that enhance customer satisfaction and drive repeat business.</li></ul><p><b>Requirements</b></p><ul><li>Prior experience in customer service or guest relations (restaurant/F&amp;B) in UAE mandatory</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Ability to handle challenging situations with professionalism and empathy.</li><li>Familiarity with online review platforms, delivery aggregator dashboards, and social media monitoring.</li><li>Strong reporting, documentation, and follow-up skills.</li><li>Proactive mindset with attention to detail and customer behavior trends.</li><li>Knowledge of marketing/customer analytics is a plus.</li></ul><p><b>What We Offer</b></p><ul><li>Visa provided</li><li>Medical provided</li><li>Housing provided</li></ul><p>WhatsApp your resume : 0544477880</p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p>

Customer Experience Executive (Restaurant Industry)

<p>We are looking for an experienced <b>Procurement / Supply Chain Executive</b> with a strong background in the <b>restaurant and F&amp;B industry</b> to join our growing team. This role is ideal for someone who understands the fast-paced dynamics of restaurant operations and can manage procurement end-to-end with accuracy, efficiency, and professionalism</p><p><b>Key Responsibilities</b></p><ul><li>Manage end-to-end supply chain operations for the restaurant, ensuring timely availability of all food, packaging, and operational supplies.</li><li>Forecast requirements and maintain optimal inventory par levels and reorder quantities across all outlets.</li><li>Source, evaluate, and negotiate with suppliers to secure the best prices, quality, and delivery terms.</li><li>Monitor supplier performance to ensure reliability, accuracy, and compliance with quality standards.</li><li>Implement strong inventory controls to minimize wastage, prevent stockouts, and support smooth operations.</li><li>Accurately calculate production yield, usage, and wastage to support cost management and menu planning.</li><li>Oversee periodic stock counts, ensuring accuracy, proper documentation, and timely reconciliation.</li><li>Track procurement costs, supplier trends, and key purchasing metrics, submitting periodic reports.</li><li>Build and maintain strong supplier relationships while ensuring competitive procurement practices.</li><li>Prepare and manage purchase orders as per company policies.</li><li>Identify cost-saving opportunities without affecting quality.</li></ul><p>Requirements</p><ul><li>UAE experience in restaurant/F&amp;B is mandatory.</li><li>Strong knowledge of food items, packaging materials, vendors, and restaurant procurement processes.</li><li>Confident negotiator with excellent communication and vendor-management skills.</li><li>Skilled in inventory control, yield/wastage calculation, and data accuracy.</li><li>Comfortable working in a fast-paced environment with tight deadlines.</li><li>Proficient in MS Excel, Inventory Management systems, and basic documentation.</li></ul><p>What We Offer</p><ul><li>Visa provided</li><li>Medical provided</li><li>Housing provided</li></ul><p>WhatsApp - 0544477880</p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

Procurement / Supply Chain Executive (Restaurant Industry)

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.<br>
<br>
This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we&rsquo;re in search of a <b>Restaurant Supervisor </b>for <b>Abu Dhabi Location</b>. This role will perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Restaurant Manager, ensuring compliance with the company and brand standards in all areas of operation.</div><div>
.</div>
Responsibilities:
<ul><li>Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant General Manager or Assistant Manager, including supervising the training employees, opening and closing the store, the safekeeping of all cash and takings, ensuring all food preparation is complete, managing employee breaks and shift changes.
</li><li>Excels in performing all Crew Member tasks
</li><li>Maintains fast, accurate service, ensures an excellent customer experience, and ensure that all products are consistent with the brand standards</li><li>
Makes sure that restaurant adheres to company, local municipality and brand standards with regards to cleanliness, organization, food safety and customer accessibility
</li><li>Works as a team player to support other employees in completing their tasks
</li><li>Offers friendly, fast and efficient customer service</li><li>
Carry out any other reasonable task as assigned by the management</li></ul>
Qualifications:
<div><b>
Preferred Educational Qualifications And Professional Certifications</b></div><ul><li>
College Level or Bachelor's degree in Hospitality Management</li></ul><div></div><div><b><br>
Experience</b></div><ul><li>
Minimum of 3 years' experience food and beverage industry and reporting in a fast paced and dynamic environment</li></ul><div></div><div><br>
For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/<br>
<br>
<b>Note </b>Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div>

Restaurant Supervisor - Abu Dhabi

Aseertime Al Quwait restaurant

<p><b>Job Description: Accountant Executive</b></p><p><b>Company:</b> Aseer Time Al Kuwait Restaurant &ndash; Sole Proprietorship L.L.C<br/><b>Location:</b> Abu Dhabi, UAE<br/><b>Position:</b> Accountant Executive<br/><b>Employment Type:</b> Full-time<br/>Salary: As per Experience</p><p><b>Position Overview</b></p><p>The Accountant Executive will play a key role in managing day-to-day financial activities, ensuring accuracy in all records, and supporting the finance team with reporting, reconciliation, and compliance tasks. This role requires strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment.</p><p><b>Key Responsibilities</b></p><ul><li>Manage daily accounting entries including sales, purchases, expenses, and petty cash transactions.</li><li>Handle accounts receivable and accounts payable; track collections and payments accurately.</li><li>Prepare bank reconciliations and monitor branch-wise daily sales and deposits.</li><li>Coordinate with branches and supervisors to collect required documents, invoices, and reports.</li><li>Assist in payroll processing, employee settlement calculations, leave salary, and EOSB accounting.</li><li>Maintain proper filing and documentation of all financial records for audits and compliance.</li><li>Prepare monthly financial reports, profit/loss summaries, and budget variance analysis.</li><li>Support VAT filing, invoice verification, and ensure compliance with UAE regulations.</li><li>Communicate with suppliers, PRO, HR, and branch managers for finance-related queries.</li><li>Assist in yearly financial audits and provide required supporting documents.</li><li>Monitor inventory reports from branches and coordinate with storekeepers to resolve discrepancies.</li><li>Ensure all transactions adhere to company policies and internal controls.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>Minimum 2&ndash;3 years of accounting experience (F&amp;B or retail industry preferred).</li><li>Strong knowledge of accounting principles, journal entries, and reconciliation processes.</li><li>Proficiency in MS Excel; experience with ERP systems (e.g., Mycom) is an advantage.</li><li>Good communication and coordination skills across departments.</li><li>High level of accuracy, responsibility, and integrity in handling financial data.</li><li>Ability to work independently and manage multiple tasks with tight deadlines.</li></ul><p><b>Preferred Attributes</b></p><ul><li>Organized, disciplined, and detail-oriented.</li><li>Ability to work professionally with branch supervisors and operations teams.</li><li>Positive attitude, flexibility, and strong problem-solving skills.</li></ul><p>Contact:</p><p>Aseer Time Al Kuwait Restaurant</p><p>Flat no 701, Chain Holding Tower, Adjucant to Al Mourj Apartments, Drinks &amp; Delight Building, near to Habib Bank, Al falah street, Muroor road Abu Dhabi, UAE</p><p>Job Type: Full-time</p>

Accountant Executive

Apt Resources Pvt.Ltd.

Apt Resources is seeking a dedicated Floor Supervisor for dynamic lifestyle restaurants. The successful candidate will play a vital role in ensuring excellent service delivery, managing daily operations, and leading a team of service staff. This position requires strong leadership skills, a passion for the hospitality industry, and a commitment to maintaining the highest standards of customer satisfaction.
<br><br>
<b>Requirements:</b><br>
<ul>
<li>Proven experience as a Floor Supervisor or in a similar role within the restaurant or hospitality industry</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong leadership abilities to motivate and develop a team</li>
<li>Ability to handle high-pressure situations and resolve conflicts</li>
<li>Knowledge of restaurant operations, including health and safety regulations</li>
<li>Flexibility to work various shifts, including weekends and holidays</li>
</ul>
<b>Benefits:</b><br>
As per market standards

Floor Supervisor - Lifestyle Restaurants

UNCLE SHAWERMA RESTAURANT

<p>A restaurant manager oversees the overall operations of the establishment, ensuring seamless coordination between the front-of-house (FOH) and back-of-house (BOH). Key duties include:</p><ul><li>Daily Operations: Supervising day-to-day tasks, resolving issues, and ensuring smooth service flow.</li></ul><p>*</p><ul><li>Staff Management: Hiring, training, scheduling, and building team morale.</li></ul><p>*</p><ul><li>Customer Experience: Handling complaints, improving service quality, and building customer relationships.</li></ul><p>*</p><ul><li>Inventory &amp; Supplies: Managing stock levels, supplier relations, and quality control.</li></ul><p>*</p><ul><li>Financial Oversight: Controlling budgets, analyzing reports, and optimizing profitability.</li></ul><p>*</p><ul><li>Health &amp; Safety: Enforcing hygiene standards, training staff on emergency procedures, and maintaining compliance.</li></ul><p>*</p><ul><li>Marketing &amp; Promotion: Planning events, executing marketing strategies, and managing online reputation.</li></ul><p>*</p><ul><li>Technology &amp; Innovation: Implementing POS systems, tracking KPIs, and staying updated with industry trends.</li></ul><p>*</p><ul><li>Strategic Planning: Setting business goals, expanding revenue streams, and analyzing market trends.</li></ul><p>*</p><ul><li>Community &amp; Sustainability: Engaging with local initiatives and promoting eco-friendly practices.</li></ul><p>Job Type: Full-time</p><p>Pay: From AED5,000.00 per month</p><p>Experience:</p><ul><li>Restaurant Management: 4 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul>

Operations Manager

<div>Overview:
<div>Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.</div><div>
</div><div>
This role comes under our <b>Five Guys</b> umbrella, and we are seeking to hire an <b>Assistant Restaurant Manager for Abu Dhabi Location </b>who will work closely with the Restaurant General Manager, Supervisors and Crew Members to ensure that the store is running at the highest possible level. Directs the daily operations of the restaurant in the absence of the restaurant General Manager, ensuring compliance with the company, local municipality and brand standards in all areas of operation.</div>
Responsibilities:
<ul><li>Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant General Manager including supervising the training employees, opening and closing the store, the safekeeping of all cash and takings, ensuring all food preparation is complete, managing employee breaks and shift changes.</li><li>
Motivates and coaches Crew Members and Supervisors and provides regular feedback.</li><li>
Assists Restaurant General Manager in daily operations with tasks including scheduling, ordering, daily cleaning tasks and team development</li><li>
Ensures that the Health and Safety policies and procedures are followed as well as all local municipality food safety requirements are followed.</li><li>
Supports all employees in completing their tasks</li><li>
Maintains fast, accurate service, ensures an excellent customer experience, and ensure that all products are consistent with the brand standards</li><li>
Excels in performing all Crew Member and Supervisor tasks</li><li><div>
Carry out any other reasonable task as assigned by the management.</div></li></ul>
Qualifications:
<div><b>Preferred Educational Qualifications and Professional Certifications</b></div><ul><li>
College Level or a graduate of Bachelor's degree in Hospitality Management</li></ul><div></div><div><b><br>
Experience</b></div><ul><li>
Minimum of 2 to 3 years' experience food and beverage industry and reporting in a fast paced and dynamic environment</li></ul><div></div><div><b><br>
For more information about Shamal, please visit our LinkedIn page </b>https//www.linkedin.com/company/shamalholding/<br>
<br>
<b>Note</b><br>
Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div>

Assistant Restaurant Manager - Abu Dhabi

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