business banking customer intelligence and analytics manager

career experience drive intern - human resources

customer collaboration deliver lead, vision ceema (12 months assignment)

customer experience/call center specialist

business banking customer intelligence and analytics manager Jobs in Istanbul

career experience drive intern - human resources Jobs in Istanbul

customer collaboration deliver lead, vision ceema (12 months assignment) Jobs in Istanbul

customer experience operations team lead Jobs in Istanbul

customer experience operations team lead

customer experience/call center specialist Jobs in Istanbul

customer experience

Organik Kimya

<div>
 <p>
  Are you the one? We are looking for a
  <strong>
   Customer Experience
  </strong>
  professional to join our
  <strong>
   Tuzla
  </strong>
  team!
 </p>
 <p>
  Work location: Orgachem, Free-zone, Tuzla facility.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we need
  </strong>
 </p>
 <ul>
  <li>
   Experience in
   <strong>
    customer service, logistics, or export operations
   </strong>
   functions with customer touch
  </li>
  <li>
   Experience in
   <strong>
    order-to-cash process
   </strong>
  </li>
  <li>
   Hands-on experience in
   <strong>
    Free Zone operations
   </strong>
   would be a great asset
  </li>
  <li>
   Experience in
   <strong>
    manufacturing or chemical / industrial
   </strong>
   environments
  </li>
  <li>
   Exposure to
   <strong>
    process improvement, project management, or digital transformation
   </strong>
   initiatives
  </li>
  <li>
   Excellent
   <strong>
    communication, stakeholder management &amp; coordination
   </strong>
   skills
  </li>
  <li>
   Excellent command in
   <strong>
    English
   </strong>
   both written and speaking
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll be responsible for
  </strong>
 </p>
 <ul>
  <li>
   Own the
   <strong>
    end-to-end customer journey
   </strong>
   and directly manage customer service operations (order entry, order tracking, hands-on export operations)
  </li>
  <li>
   Act as the
   <strong>
    single point of contact
   </strong>
   for customers
  </li>
  <li>
   Reduce customer-facing
   <strong>
    uncertainty, rework, delays, and process errors
   </strong>
  </li>
  <li>
   Analyze customer feedback (complaints, requests, operational issues) using
   <strong>
    structured root cause analysis
   </strong>
  </li>
  <li>
   Design and implement
   <strong>
    permanent process improvements
   </strong>
   for recurring customer issues
  </li>
  <li>
   Support differentiated
   <strong>
    service models
   </strong>
   for strategic and premium customers
  </li>
  <li>
   Serve as the central coordination point across
   <strong>
    Sales, Planning, Logistics, Warehousing, and Foreign Trade
   </strong>
  </li>
  <li>
   Translate customer expectations into internal processes
   <strong>
    accurately and on time
   </strong>
  </li>
  <li>
   Ensure operational teams understand the
   <strong>
    customer impact
   </strong>
   and &ldquo;why&rdquo; behind each process
  </li>
  <li>
   Track and analyze
   <strong>
    customer experience metrics
   </strong>
   (e.g., customer effort, delivery performance, recurring issues)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Organik Kimya Offers
  </strong>
 </p>
 <ul>
  <li>
   &ldquo;Great Place to Work&rdquo; &amp; &ldquo;Top Employer&rdquo; certified work environment
  </li>
  <li>
   Opportunity to be part of an industry-shaping journey with real ownership and empowerment
  </li>
  <li>
   1 day home-office
  </li>
  <li>
   Well-being support
  </li>
  <li>
   Advanced leave policies
  </li>
  <li>
   Flexible benefits package
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you think you are the one, we are looking forward to meet you!
 </p>
</div>


Customer Experience

Multinet | UP

<div>
 <p>
  <strong>
   Discover Multinet Up
  </strong>
 </p>
 <p>
  Starting its operations in 1999 with a meal card solution developed to meet the lunch needs of office workers, and becoming a subsidiary of the French Up Group in 2010, we are now a group serving in dozens of different areas.
 </p>
 <p>
  Institutions that choose our solutions gain significant advantages in cost efficiency and operational effectiveness in expense management, as well as in employee satisfaction and loyalty. As Multinet Up, we value the benefits we provide to the individuals who are the ultimate users of our solutions as much as we consider the needs of the institutions. From a secure, practical, next-generation payment experience to the widespread availability of spending points, the diversity of digital usage options, and the collaborations we have developed, we offer a 360-degree designed set of advantages.
 </p>
 <p>
  In 2016, we consolidated all our R&amp;D activities under one roof and transformed our IT department into a technopark company. Our technology company, Inventiv, operates in the fields of mobile payment, mobile application solutions, and cybersecurity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Privileges of Joining the Multinet Up Family
  </strong>
 </p>
 <p>
  <strong>
   Flexible Work Arrangement:
  </strong>
  With our hybrid work model, you have the flexibility to work from the office or from home.
 </p>
 <p>
  <strong>
   Two Continents, One Company:
  </strong>
  We have offices on both the Asian and European sides of Istanbul. Choose the office that's most convenient for you.
 </p>
 <p>
  <strong>
   Supportive and Agile Work Environment:
  </strong>
  We promote teamwork and have a fast and efficient work culture.
 </p>
 <p>
  <strong>
   Career Development:
  </strong>
  We value your professional growth and offer various training and development opportunities.
 </p>
 <p>
  <strong>
   Social Events:
  </strong>
  We organize fun and social activities that strengthen team spirit.
 </p>
 <p>
  <strong>
   Birthday Leaves:
  </strong>
  Enjoy a special day off on your birthday to celebrate and have fun!
 </p>
 <p>
  <strong>
   Special Support for Women Employees:
  </strong>
  We provide maternity and motherhood assistance, celebrate Women's Day with a holiday, and collaborate with the Women in Sales Network Program to support our female sales teams.
 </p>
 <p>
  <strong>
   We're There for Our Parents:
  </strong>
  We offer leave for our employees to spend special moments with their families, such as on report card days.
 </p>
 <p>
  <strong>
   Award-Winning Employee Experience
  </strong>
 </p>
 <p>
  We are proud to be recognized with the
  <strong>
   Excellent Employee Experience Certification
  </strong>
  from Happy Place to Work and the
  <strong>
   Best Employee Experience Company
  </strong>
  award from Nice Medya.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking a
  <strong>
   ''Customer Experience Operations Team Lead''
  </strong>
  to join our team with the following qualifications:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Minimum of 3 years of experience in team management
  </li>
  <li>
   Proficiency in MS Office applications
  </li>
  <li>
   Proven ability to thrive in a fast-paced, multitasked, results-oriented environment
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Excellent analytical skills with experience in report preparation and analysis
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <ul>
  <li>
   Manage daily operations of the customer experience team
  </li>
  <li>
   Conduct performance evaluations of team members and develop improvement plans
  </li>
  <li>
   Analyze customer feedback and implement strategies for enhancement
  </li>
  <li>
   Optimize customer experience processes and procedures
  </li>
  <li>
   Design training programs to ensure high-quality customer service
  </li>
  <li>
   Stay updated with new customer service technologies and tools
  </li>
  <li>
   Collaborate with other departments to enhance overall customer experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Our Team
  </strong>
 </p>
 <p>
  We remember to have fun while we are working, constantly learn from each other and know that ongoing and open communication opens every door. Would you like to join us? Remember: It does not matter where you live, because we offer a hybrid working model regardless of location.
 </p>
 <p>
  <br/>
 </p>
 <p>
  *6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu kapsam&inodot;nda verilerinizin i&scedil;lenmesinden do&gbreve;an haklar&inodot;n&inodot;z ve &ldquo;&Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni&rdquo;mize Multinet Up web sitemizden ula&scedil;abilirsiniz.&rdquo;
 </p>
</div>


Customer Experience Operations Team Lead

Carla

<div>
 <p>
  <strong>
   **Empower Travelers Through Digital Support &ndash; Join Carla as a Customer Experience/Call Center Specialist!**
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you ready to embark on a journey where your passion for customer care and problem-solving creates meaningful travel experiences?
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Carla Car Rental, we are more than just a brand&mdash;we are redefining the car rental industry, making it seamless and enjoyable for travelers all around the world. We connect travelers with the best rental options and complementary services such as protection plans and roadside assistance, ensuring a smooth, hassle-free experience anytime, anywhere.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a product-first company, innovation is our heartbeat. Our success is powered by a team of outstanding individuals, and now we are looking for a Customer Experience Specialist to join our dynamic, mobile-first global car rental platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You can download the Carla app:
 </p>
 <p>
  https://apps.apple.com/app/id1035631234
 </p>
 <p>
  https://play.google.com/store/apps/details?id=com.mobikasaba.carlaandroid
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **Role Overview:**
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Customer Experience/Call Center Specialist at Carla Car Rental, you will be at the forefront of ensuring our travelers have smooth, memorable journeys. This is not a front-desk role&mdash;our CX team operates digitally through phone and email, providing personalized support while collaborating closely with product and operations teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will act as the voice of the customer, identifying pain points, resolving issues, and contributing insights that help improve our products and services. Your work will directly influence customer satisfaction, loyalty, and the overall travel experience, making this role a key part of our mission to redefine car rentals worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **Key Responsibilities:**
  </strong>
 </p>
 <ul>
  <li>
   Deliver exceptional support to travelers via phone and email in English.
  </li>
  <li>
   Manage and complete bookings accurately using our reservation system and dashboards.
  </li>
  <li>
   Collaborate with the data operations team to analyze trends and address evolving customer needs.
  </li>
  <li>
   Partner with the product team to represent the voice of the customer and inform product improvements.
  </li>
  <li>
   Identify opportunities to enhance customer satisfaction and business outcomes.
  </li>
  <li>
   Conduct quality assurance testing on products and provide actionable feedback for continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **Additional Insights:**
  </strong>
 </p>
 <ul>
  <li>
   This role includes a combination of day and night shifts, with at least three night shifts per week.
  </li>
  <li>
   Day shifts take place in the office; night shifts offer remote flexibility.
  </li>
  <li>
   On weekends, you will work one day shift and receive one day off, ensuring weekly hours do not exceed 45 hours.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **What We Seek in You:**
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (required).
  </li>
  <li>
   Fluency in English (written and spoken).
  </li>
  <li>
   Another language (Spanish, French, German, etc.) is a strong plus.
  </li>
  <li>
   Strong communication, problem-solving, and multitasking skills.
  </li>
  <li>
   Prior experience in customer support or a related field is a plus.
  </li>
  <li>
   Proficiency with customer support tools and software.
  </li>
  <li>
   Positive, proactive, and self-motivated attitude with a solution-oriented mindset.
  </li>
  <li>
   Ability to analyze data and trends, translating insights into effective action plans.
  </li>
  <li>
   Exceptional interpersonal skills: clear, professional, and courteous across all channels.
  </li>
  <li>
   Thrive in a fast-paced, startup environment with flexibility and a willingness to learn.
  </li>
  <li>
   Based in Istanbul.
  </li>
  <li>
   Openness to giving and receiving constructive feedback, fostering collaboration, and continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **What We Offer:**
  </strong>
 </p>
 <ul>
  <li>
   Stay on the cutting edge with up-to-date technical equipment, including macOS devices.
  </li>
  <li>
   Immerse yourself in an exceptionally innovative and dynamic work environment, where creativity thrives.
  </li>
  <li>
   Keep your energy levels up with a fully stocked kitchen, featuring coffee machines, snacks, and refreshing beverages.
  </li>
  <li>
   Enjoy additional meal and transportation allowances, demonstrating our commitment to your overall well-being.
  </li>
  <li>
   Experience a culture of transparency and open communication among employees, fostering a collaborative atmosphere.
  </li>
  <li>
   Embark on a journey of continuous learning and career development, with our encouragement and support.
  </li>
  <li>
   Work in a comfortable, centrally-located office in Uskudar, featuring dedicated recreation areas for relaxation.
  </li>
  <li>
   Pursue further education and growth with training and development reimbursement opportunities.
  </li>
  <li>
   Recharge and unwind with 12 days of vacation from Year 1 of employment.
  </li>
  <li>
   Celebrate your special day with a day off on your birthday.
  </li>
  <li>
   Experience a welcoming environment with a zero-tolerance policy for toxic behavior, ensuring a harmonious and respectful workplace for all.
  </li>
  <li>
   Join us in having fun during our office events, creating memorable moments together.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Carla embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
  </em>
 </p>
</div>


Customer Experience/Call Center Specialist

Johnson & Johnson

<div><p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><p>
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><p><b>
Job Function:
</b></p>Customer Management<p><b>
Job Sub Function:
</b></p>Customer Service Operations<p><b>
Job Category:</b></p>
People Leader<p><b>
All Job Posting Locations:</b></p>
Dubai, United Arab Emirates, Istanbul, Turkey<p><b>
Job Description:</b></p><p><b>
Johnson &amp; Johnson Vision is recruiting for a </b><b>Customer Collaboration Deliver Lead, Vision CEEMA (12 Months Assignment)</b> <b>to be based in Istanbul / T&uuml;rkiye or Dubai / UAE.</b></p><p><b>
About Vision</b></p><p>
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.</p><p>
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that&rsquo;s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs &ndash; from the pediatric to aging eye &ndash; in a patient&rsquo;s lifetime.</p><p>
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech<br>
</p><p><b>Position Overview</b></p><p>
This position plays a critical role in aligning internal supply chain functions and customer priorities to achieve operational and strategic goals. The CPFR Deliver Lead is responsible for leading structured collaboration with selected customers in the areas of Customer experience, Distribution and Transportation. The role works cross-functionally with internal stakeholders in supply planning, logistics, customer service, commercial functions, and externally with customer supply chain teams. The objective is to deliver high service levels, improve supply chain responsiveness, and support mutual operational performance.</p><p><b><br>
Key Responsibilities</b></p><p><b>
</b></p><p><b>Customer Collaboration:</b></p><ul><li><p>
Develop strong working relationships with customers to align customer service, distribution, transportation, logistics, and supply chain performance goals.</p></li><li><p>
Ensure clear and transparent communication with customers to maintain trust and strengthen relationships.</p></li></ul><p><b>
Process Standardization and Management:</b></p><ul><li><p>
Support the refinement of E2E processes including order management, warehouse operations, distribution and transportation to support customer-focused operations.</p></li></ul><p><b>
Performance Management:</b></p><ul><li><p>
Track and regularly review key performance indicators for E2E order management, i.e. OTIF-D.</p></li></ul><p><b>
Customer Issue Resolution:
</b></p><ul><li><p>Act as the primary contact for addressing customer concerns related to E2E order management, replenishments, and supply chain constraints.</p></li><li><p>
Collaborate with internal teams to identify root causes, resolve issues promptly, and implement preventive measures to avoid recurrence.</p></li></ul><p><b>
Cross-Functional Coordination:</b></p><ul><li><p>
Collaborate closely with Commercial teams to ensure customer needs and business priorities are reflected in planning and execution.</p></li><li><p>
Engage with demand planning, customer service, distribution, and supply planning teams to ensure effective implementation and maintenance of CPFR Deliver practices.</p></li></ul><p><b>
Problem Resolution:</b></p><ul><li><p>
Proactively address challenges such as data quality gaps, lack of transparency, or process misalignment by implementing clear and actionable solutions.</p></li></ul><p><b>
Qualifications &amp; Skills</b></p><p><b>
</b></p><p><b>Education:</b></p><ul><li><p>
Bachelor&rsquo;s degree or equivalent experience in Supply Chain Management, Customer Collaboration, Logistics, Business Administration, or related fields.</p></li><li><p>
Relevant certifications (e.g., APICS-CSCP) are a plus.</p></li></ul><p><b>
Experience:</b></p><ul><li><p>
Minimum of 5 years of proven experience in supply chain, customer collaboration, or key account operations.</p></li><li><p>
Experience in Medical Devices 'Last Mile' Supply Chain Management is desirable</p></li></ul><p><b>
Technical Skills:</b></p><ul><li><p>
Proficiency in ERP systems such as SAP (ECC or S/4HANA).</p></li><li><p>
Solid understanding of customer collaboration platforms and data sharing interfaces</p></li></ul><p><b>
Key Competencies:</b></p><ul><li><p>
Excellent communication skills to build partnerships and align cross-functional teams.</p></li><li><p>
Analytical approach with a focus on data-driven decision-making and problem resolution.</p></li><li><p>
Solid understanding of supply chain processes, planning, and execution.</p></li><li><p>
Validated ability to lead sophisticated projects and multiple collaborators simultaneously.</p></li><li><p>
Fluent in English; additional language skills are considered an advantage</p></li></ul><p><b>
Regional Knowledge:
</b></p><ul><li>Familiarity with CEEMA region market dynamics and customer-specific requirements is highly desirable.</li></ul><p><b>
Travel:
</b></p><ul><li>Willingness to travel within the CEEMA region (about 10-20%) to meet with commercial collaborators and customers to support implementation and improvement activities.</li></ul><br>
<p><b>Location:
</b></p><ul><li>Istanbul, Dubai</li></ul><p><b>
Required Skills:
</b></p><p><b>Preferred Skills:</b></p>
Consulting, Customer Analytics, Customer Centricity, Customer Engagement, Customer Relationship Management (CRM), Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Developing Others, Inclusive Leadership, Leadership, Problem Solving, Process Optimization, Quality Services, Service Excellence, Standard Operating Procedure (SOP)</div>

Customer Collaboration Deliver Lead, Vision CEEMA (12 Months Assignment)

Golden Goose

<div>
 <p>
  <em>
   Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Description
  </strong>
 </p>
 <p>
  We are looking for a passionate talent to build our customer experience.
 </p>
 <p>
  The candidate will join the store team located in Istanbul.
 </p>
 <p>
  The position will report directly to the Store Manager.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MISSION
  </strong>
 </p>
 <p>
  The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Duties And Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
  </li>
  <li>
   Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
  </li>
  <li>
   Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
  </li>
  <li>
   Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
  </li>
  <li>
   Ensure that the team proactively manage clienteling activities in coordination with CRM department;
  </li>
  <li>
   Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
  </li>
  <li>
   Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
  </li>
  <li>
   Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
  </li>
  <li>
   Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
  </li>
  <li>
   Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
  </li>
  <li>
   Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
  </li>
  <li>
   Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
  </li>
  <li>
   Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
  </li>
  <li>
   Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
  </li>
  <li>
   Sales background: previous experience preferably in retail sector in similar role
  </li>
  <li>
   Strong communication skills, with the ability to listen actively and engage thoughtfully
  </li>
  <li>
   A problem solver who can identify issues, evaluate solutions, and make informed decisions
  </li>
  <li>
   A team player who values collaboration and can work towards common goals
  </li>
  <li>
   Effective time management, prioritizing tasks efficiently
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Location: Istanbul
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
  </em>
 </p>
</div>


Assistant Store Manager - Istanbul

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Order Management Specialist - Commercial Vehicle (m/f/d)
</b></h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Istanbul, Istanbul, TR, 34920
</div></div></div></div><p></p><div><div><div><div><p>Req ID 84883 | Istanbul &ndash; Aftermarket, T&uuml;rkiye, ZF Services T&uuml;rk San. ve Tic. A.Ş.</p><p><br>
</p><div><div><div><h2 class="jobSectionHeader"><b>About the Team:</b></h2>
</div><div><p>
We are looking for a new candidate for the position of <b>Customer Order Management Specialist (m/f/d) </b>within <b>Aftermarket Division</b> in our <b>Istanbul, Sultanbeyli</b> location.</p><br>
<p></p>
<p><b>
What you can look forward to as</b> <b>Customer Order Management Specialist</b> <b>(m/f/d):</b></p>
<ul>
<li>To ensure that the material shipments of all product groups ordered by the sales teams are shipped at the right time, right quantity and right price in accordance with the procedures,</li>
<li>Respond to customer inquiries regarding their orders in the system, provide up‑to‑date status information, and resolve all requests received through communication channels in line with defined KPIs,</li>
<li>To carry out and follow up the transfer processes in export and customs,</li>
<li>To make all entry and exit registration procedures for all product group operations on ERP system,</li>
<li>To support monthly and weekly sales reports.</li></ul><br>
<p></p>
<p><b>
Your profile as</b><b> </b><b>Customer Order Management Specialist</b> <b>(m/f/d):</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, International Trade, Logistics, Supply Chain Management, or a related field,</li>
<li><b>Minimum 4 years of experience in sales support or customer order management</b> <b>positions,</b> <b>preferably in the automotive spare parts sector,</b></li>
<li>Experience in ERP systems (preferably SAP), proficient in MS Office programs, nice to have: PowerBI skills,</li>
<li>Strong communication and customer‑orientation skills,</li>
<li>At least intermediate level of English and fluent Turkish (written and spoken).</li></ul><br>
<p></p>
<p><b>
Why you should choose ZF in Istanbul:</b></p>
<ul>
<li>An employment contract in a stable, global company,</li>
<li>Private health insurance and employee package,</li>
<li>Good working atmosphere; international cooperation, interesting projects, and tasks.</li></ul><br>
<p></p>
<p><b>
Please submit your CV in English</b></p></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Customer Order Management Specialist - Commercial Vehicle (m/f/d) and apply now!</p>
<p>Contact</p>
<p>Joanna Becher</p>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Logistics, Supply Chain Manager, Supply Chain, ERP, Operations, Technology, Automotive</p></div>

Customer Order Management Specialist - Commercial Vehicle (m/f/d)

Barilla Group

<div><div><div><p>At Barilla, we believe that every great journey begins with passion and a bold vision.</p>
</div>
<div><p>From our humble beginnings in 1877 in a small shop in Parma, Italy, we&rsquo;ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence. Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world&rsquo;s top food company by reputation.</p>
</div>
<div><p>Now, as Barilla Turkey we are looking for a Customer Service&amp; Demand Planning Intern to join our team!</p>
</div>
<div><p>We are searching for candidates who are willing to be part of Barilla Turkey for 6 months, available minimum 4 days in a week.</p>
</div>
<div><p>Job Description:</p>
</div>
<div><ul><li><p>Support the Customer Service Team in order-to-delivery processes of market customers, especially key chain customers</p>
</li>
</ul></div><div><ul><li><p>Follow up on orders and shipment plans</p>
</li>
</ul></div><div><ul><li><p>Approve orders in customer systems</p>
</li>
</ul></div><div><ul><li><p>Support the team in customer communication and coordination</p>
</li>
</ul></div><div><ul><li><p>Support export order follow-up and shipment planning processes</p>
</li>
</ul></div><div><ul><li><p>Assist in coordination and documentation related to export operations</p>
</li>
</ul></div><div><p>Qualifications:</p>
</div>
<div><ul><li><p>Minimum 3rd grade students currently pursuing a bachelor&rsquo;s degree in business, or a related field.</p>
</li>
</ul></div><div><ul><li><p>Communication Skills: Effective communication, solution-oriented and prone to teamwork.</p>
</li>
</ul></div><div><ul><li><p>Analytical Thinking: Ability to follow order and shipping processes.</p>
</li>
</ul></div><div><ul><li><p>Attention to Detail: Ability to follow return invoices and order approval processes meticulously.</p>
</li>
</ul></div><div><ul><li><p>Digital Competencies: Basic knowledge of Microsoft Office (Excel, Powerpoint, etc.) programs.</p>
</li>
</ul></div><div><ul><li><p>Language Competence: Fluent in English.</p>
</li>
</ul></div><div><ul><li><p>Proactive Approach: Ability to take initiative and undertake tasks on their own.</p>
</li>
</ul></div><div><ul><li><p>Result Orientation: Determination to achieve goals.</p><br>
</li>
</ul></div></div><div><p>If you&rsquo;re dynamic and passionate with an interest in ,a Customer Service&amp; Demand Planning team player and passionate about food, love challenge and feel excited about problem solving, take a look at this opportunity!</p>
</div>
<div><p>At Barilla, we are committed to creating an inclusive and equitable workplace where diversity in all its forms is valued and embraced. Our employment policies and practices are designed to ensure equal employment opportunities for all, regardless of age, race, color, citizenship, faith, religion, creed, gender, sex, pregnancy, gender identity or characteristics of expression, sexual orientation, marital status, genetic information, medical condition, protected veteran status, disability, or any other characteristic protected by law. Our commitment to equal employment stems from our unwavering belief that it is not only the right thing to do, but it is also a fundamental driver of innovation and business success.</p></div></div>

Customer Service& Demand Planning Intern

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