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customer care executive e-commerce ksa Jobs in Jeddah

customer care executive e-commerce ksa

customer experience specialist - ksa abha Jobs in Jeddah

customer experience specialist - ksa abha

customer experience specialist - ksa taif Jobs in Jeddah

customer experience specialist - ksa taif

customer experience professional

Sanofi

<div>Job Title: Customer Experience Specialist
Location: Abha, KSA
About the job
As Customer Experience Specialist within our General Medicines team, you'll build trusted relationships with healthcare professionals while driving sales performance and delivering exceptional customer experiences across your territory. Ready to get started?
Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you'll help drive meaningful outcomes in diabetes, transplant, and immunology &ndash; with the scale and urgency patients deserve.
About Sanofi:
We're an R&amp;D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system &ndash; and innovative pipeline &ndash; enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.
Main responsibilities:<ul><li>
Build and maintain strong relationships with healthcare professionals in your assigned territory, becoming their trusted partner for medical information and support.</li><li>
Deliver high-quality, evidence-based product information to healthcare professionals, ensuring they have the knowledge needed to make informed treatment decisions.</li><li>
Drive sales performance by achieving personal sales objectives and contributing to overall territory growth.</li><li>
Enhance healthcare professional satisfaction through responsive service, timely follow-up, and proactive engagement.</li><li>
Identify customer needs and market insights, sharing feedback with internal teams to improve our approach and offerings.</li><li>
Plan and execute territory activities strategically, optimizing coverage and impact across your customer base.</li><li>
Collaborate with cross-functional teams to ensure seamless customer experience and successful product launches.</li></ul>
About you<ul><li>
Experience: Proven track record in pharmaceutical sales or customer-facing roles within the healthcare industry, with demonstrated ability to build relationships and achieve results.</li><li>
Soft and technical skills: Strong communication and presentation abilities; customer-centric mindset; ability to translate complex medical information into clear, actionable insights; digital literacy and comfort with CRM tools; self-motivated with excellent time management and territory planning skills.</li><li>
Education: Bachelor's degree in Life Sciences, Pharmacy, or related field preferred.</li><li>
Languages: Fluent in Arabic and English, both written and spoken.</li></ul>
Why choose us?<ul><li>
Help shape the future of care for chronic and complex conditions like diabetes, transplant, and cardiovascular disease.</li><li>
Drive meaningful impact at global scale: our medicines reach more than 100 million people each year.</li><li>
Be part of a simpler, digital- and AI-powered business that's rethinking how we work and engage with the world.</li><li>
Turn bold ideas into breakthrough launches, with multiple new therapies planned through 2030 and beyond.</li><li>
Make a direct impact in the Abha region, serving healthcare professionals and patients in a growing and dynamic market.</li><li>
Develop your career in field sales with opportunities for growth across the Kingdom and beyond.</li><li>
Thrive in a role that combines autonomy, meaningful customer relationships, and the satisfaction of improving patient outcomes every day.</li></ul>
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary &ndash; together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
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Customer Experience Specialist - KSA Abha

<div>Job Title: Customer Experience Specialist
Location: Taif, KSA
About the job
As Customer Experience Specialist within our General Medicines team in Taif, you'll build meaningful relationships with healthcare professionals and deliver quality medical information that helps improve patient outcomes across the region. Ready to get started?
Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you'll help drive meaningful outcomes in diabetes, transplant, and immunology - with the scale and urgency patients deserve.
About Sanofi:
We're an R&amp;D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system &ndash; and innovative pipeline &ndash; enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.
Main responsibilities:<ul><li>
Provide quality medical information to healthcare professionals in compliance with professional ethics, company standards, and regulatory requirements</li><li>
Build and maintain strong relationships with key opinion leaders and target physicians to achieve sales targets aligned with company strategy</li><li>
Develop and execute weekly and monthly territory visit plans in consultation with your District Manager</li><li>
Identify new business opportunities and establish relationships with healthcare professionals across your territory</li><li>
Maintain up-to-date knowledge of products, therapeutic areas, and competitive landscape to create a professional image</li><li>
Implement customer targeting and profiling strategies to drive territory growth and increase product adoption</li><li>
Communicate market feedback and relevant insights to your line manager to inform business decisions</li><li>
Support knowledge transfer to new team members on product information, territory coverage, and reporting systems</li></ul>
About you<ul><li>
Bachelor's degree in Medicine or Pharmacy</li><li>
Strong communication and interpersonal skills with the ability to build trusted relationships</li><li>
Business acumen with a results-oriented mindset</li><li>
Excellent negotiation skills and ability to influence healthcare professionals</li><li>
Collaborative team player who thrives in a fast-paced environment</li><li>
Patient-focused approach with commitment to ethical standards</li><li>
Valid driving license and willingness to travel within the territory</li></ul>
Why choose us?<ul><li>
Help shape the future of care for chronic and complex conditions like diabetes, transplant, and cardiovascular disease</li><li>
Drive meaningful impact at global scale: our medicines reach more than 100 million people each year</li><li>
Be part of a simpler, digital- and AI-powered business that's rethinking how we work and engage with the world</li><li>
Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle</li><li>
Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose</li><li>
Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice</li></ul>
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary &ndash; together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
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Customer Experience Specialist - KSA Taif

Marriott International

<div>Additional Information 
Job Number25201688 
Job CategoryRooms &amp; Guest Services Operations 
LocationJeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia, 23531 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert / At Your Service (Saudi only)

<div>Additional Information 
Job Number25201688 
Job CategoryRooms &amp; Guest Services Operations 
LocationJeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia, 23531 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيفًا في فنادق ماريوت، ستساعد في الحفاظ على وعد &quot;الضيافة الرائعة&quot;. &quot;دائمًا&quot;. من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم، نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك. 
<div> 
تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW&trade;. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.</div></div></div>

Guest Experience Expert

<div>Additional Information 
Job Number25196722 
Job CategoryRooms &amp; Guest Services Operations 
LocationAssila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia, 23326 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
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Nestlé

<div>Location: Jeddah, Saudi Arabia 
Workplace Type: On-site.
 Department: Customer Service 
Reports To: Call Center Supervisor 
Employment Type: Full-Time 
Position Summary
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services,
Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. 
Key Responsibilities:<ul><li>
Answer incoming calls and respond to customer inquiries in a timely and professional manner in both languages (Arabic-English)</li><li>
Provide accurate information regarding products, services, and company policies.</li><li>
Resolve customer complaints and issues effectively, ensuring a positive customer experience.</li><li>
Document all customer interactions accurately in the system.</li><li>
Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.</li><li>
Participate in training and development activities to enhance skills and knowledge.</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent; associate degree preferred.</li><li>
Previous experience in a customer service or call center role</li><li>
Proficient in using computer systems and software.</li></ul></div>

Customer Service Agent

Azad Properties

<div>We are seeking a well-organised and personable individual to join our real estate organisation as a Receptionist. In this pivotal role, you will be the first point of contact for visitors, clients, and colleagues, ensuring a welcoming and professional environment at our front desk. If you thrive on delivering exceptional customer service, have strong communication skills, and take pride in creating a positive first impression, we encourage you to apply.<h2 class="jobSectionHeader">
Key Responsibilities for Receptionist in Real Estate Office</h2><ul>
<li>Greet visitors, clients, and staff in a friendly and professional manner, providing assistance and guidance as needed.</li>
<li>Manage the switchboard and handle incoming calls, directing enquiries to the appropriate team members efficiently.</li>
<li>Maintain the reception area, ensuring it is clean, tidy, and presentable at all times.</li>
<li>Coordinate with internal departments to schedule and prepare meeting rooms for appointments and events.</li>
<li>Manage incoming and outgoing mail, deliveries, and courier services.</li>
<li>Support administrative tasks such as data entry, filing, and document management.</li>
<li>Assist with calendar management, visitor logs, and related security procedures.</li>
<li>Provide accurate information about the company&rsquo;s services, office procedures, and facilities to visitors and callers.</li>
<li>Champion a client-centric approach and ensure all visitors receive excellent service in line with our company values.</li>
</ul><h3 class="jobSectionHeader">Essential Qualifications and Experience for Receptionist Roles</h3><ul>
<li>Previous experience in a receptionist, front desk, or customer service role is preferred.</li>
<li>Excellent verbal and written communication abilities, with a polite and professional demeanour.</li>
<li>Strong organisational skills and attention to detail, with the capacity to multitask in a busy environment.</li>
<li>Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and familiarity with office equipment (phones, printers, etc.).</li>
<li>Ability to respond to enquiries confidently and resolve minor issues independently.</li>
<li>Commitment to upholding confidentiality and demonstrating discretion in managing sensitive information.</li>
<li>Fluency in English is essential; additional language skills are considered an asset.</li>
</ul><h4 class="jobSectionHeader">Key Skills and Attributes for an Effective Receptionist</h4><ul>
<li>Excellent interpersonal skills to establish rapport with visitors and colleagues from diverse backgrounds.</li>
<li>A proactive and adaptable approach, with the ability to prioritise tasks and remain composed under pressure.</li>
<li>Strong customer focus, with a positive attitude and commitment to providing high-quality service.</li>
<li>Team-oriented mindset, supporting colleagues and contributing to a harmonious office environment.</li>
<li>Demonstrates reliability, punctuality, and a professional appearance aligned with company standards.</li>
</ul><h5 class="jobSectionHeader">Desirable Competencies and Additional Attributes for Receptionists</h5><ul>
<li>Experience within the property, real estate, or professional services sector is advantageous.</li>
<li>Familiarity with reservations systems, visitor management software, or basic administrative tools.</li>
<li>Willingness to assist with general office duties and provide support to various departments as required.</li>
<li>Resilient, approachable, and enthusiastic about being part of a collaborative team.</li>
</ul>
If you are passionate about delivering exceptional first impressions and are eager to contribute to a welcoming and efficient office environment within the real estate industry, we invite you to submit your application. Join us in providing outstanding service to our clients, visitors, and staff as a valued member of our team.</div>

Receptionist

Explore 398+ Customer experience professional in Jeddah this December. Find roles across top companies and apply now to boost your career.

398 customer experience professional jobs IN Jeddah

Customer Experience Specialist - KSA Abha

Customer Experience Specialist - KSA Taif

Guest Experience Expert / At Your Service (Saudi only)

Guest Experience Expert

Guest Experience Expert

Customer Service Agent

Receptionist