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product management specialist

customer journey and kaizen specialist

Toyota Türkiye Pazarlama ve Satış A.Ş.

<div>
 
 Toyota Turkey Marketing and Sales Inc. is an international distributor responsible for the marketing, sales, and after-sales services of Toyota and Lexus branded vehicles in the automotive sector.
 
 
 
 
 Our employee value proposition is "We Respect We Kaizen!", which reflects our two most important values, "Respect for People" and "Kaizen".
 
 
 
 
 The common characteristics of Toyota employees who say "We Respect We Kaizen!" are as follows:
 
 <ul>
 <li>
 Love job and do it with passion!
 </li>
 <li>
 Work with a smile and have fun!
 </li>
 <li>
 Make an effort to create happy environment!
 </li>
 <li>
 Value everyone for being human!
 </li>
 <li>
 Work with team spirit for better results.
 </li>
 </ul>
 
 
 
 We are looking for
 
 Customer Journey and Kaizen Specialist
 
 to work with our teams.
 
 
 
 You Will Be a Perfect Match If You Have;
 
 
 
 
 <ul>
 <li>
 A bachelor's degree or higher is required
 </li>
 <li>
 Excellent command of written and spoken English
 </li>
 <li>
 Strong analytical abilities, capable of data-driven operational processes
 </li>
 <li>
 High communication ability, able to coordinate processes with different stakeholders inside the company
 </li>
 <li>
 Minimum 2 years of experience in customer experience management, Team player, problem-solving, innovative thinking, strong communication and negotiation skills,
 </li>
 <li>
 Having strong project management and analytical skills
 </li>
 <li>
 Have good skills in Microsoft Office Programs (Word, Excel, PowerPoint)
 </li>
 <li>
 Highly driven and brave to be a game changer
 </li>
 <li>
 Experience in customer experience management and measurement tools
 </li>
 <li>
 Customer-oriented innovative thinking
 </li>
 </ul>
 
 
 
 
 Main Responsibilities:
 
 
 
 
 <ul>
 <li>
 Localization and implementation of global brand strategy and customer experience.
 </li>
 <li>
 Tracking, reporting, and enhancing the efficiency of customer feedback channels at all customer points of contact, both online and offline.
 </li>
 <li>
 Measuring customer feedback in line with the appropriate customer journey and sharing it with the relevant business process owners at frequent intervals.
 </li>
 <li>
 Clarifying the actions associated with experience development areas, as well as ensuring coordination and follow-up with process owners.
 </li>
 <li>
 Taking swift response with the relevant business process owners in cases identified by customer experience metrics. Putting in place corrective and remedial systems to detect and respond to these situations.
 </li>
 <li>
 Adopting new approaches and practices to improve customer experience
 </li>
 <li>
 Responsible for Kaizen projects carried out at Toyota Turkey and Toyota &amp; Lexus Dealers
 </li>
 </ul>
</div>

Customer Journey and Kaizen Specialist

<div>
 
 
 Toyota Turkey Marketing and Sales Inc.
 
 is an international distributor responsible for the marketing, sales, and after-sales services of Toyota and Lexus branded vehicles in the automotive sector.
 
 
 
 
 
 Our employee value proposition is
 
 "We Respect We Kaizen!
 
 ", which reflects our two most important values,
 
 "Respect for People"
 
 and
 
 "Kaizen".
 
 
 
 
 
 
 The common characteristics of Toyota employees who say "We Respect We Kaizen!" are as follows:
 
 <ul>
 <li>
 Love job and do it with passion!
 </li>
 <li>
 Work with a smile and have fun!
 </li>
 <li>
 Make an effort to create happy environment!
 </li>
 <li>
 Value everyone for being human!
 </li>
 <li>
 Work with team spirit for better results.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a
 
 "Product Specialist"
 
 to work with our dynamic teams.
 
 
 
 
 
 
 You Will Be a Perfect Match If You Have:
 
 
 
 
 
 <ul>
 <li>
 A bachelor's degree in engineering, economics, business management, or a related field.
 </li>
 <li>
 1-2 years of hands-on experience in product management, preferably in the automotive industry, with direct responsibilities in areas such as planning, pricing, marketing, incentives, distribution, or sales.
 </li>
 <li>
 Genuine enthusiasm and passion for automobiles and the automotive industry, with a keen interest in market trends and customer needs.
 </li>
 <li>
 A highly analytical mindset with exceptional attention to detail and proven problem-solving abilities.
 </li>
 <li>
 Strategic thinking skills and the ability to approach challenges with a solutions-oriented mindset.
 </li>
 <li>
 Strong interpersonal skills and a collaborative team player attitude.
 </li>
 <li>
 Fluency in English with excellent verbal and written communication skills.
 </li>
 <li>
 Proficiency in Microsoft Office programs, particularly in Excel.
 </li>
 <li>
 A keen eye for detail and a commitment to accuracy.
 </li>
 <li>
 Strong consumer and product awareness, with a passion for staying on top of market trends.
 </li>
 <li>
 An energetic, self-motivated approach to your work.
 </li>
 <li>
 The ability to handle pressure and meet tight deadlines without compromising quality.
 </li>
 <li>
 A growth mindset with a high drive for self-improvement and contributing to business success.
 </li>
 <li>
 No travel restrictions.
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Analyze market and competitive trends to ensure optimal product positioning and pricing strategies.
 </li>
 <li>
 Create and implement a 360-degree marketing plan for product launches, covering all aspects from concept to execution.
 </li>
 <li>
 Develop comprehensive launch plans using product roadmaps and effectively present them to key stakeholders across the organization.
 </li>
 <li>
 Coordinate cross-functional teams to ensure seamless execution of launch strategies and timelines.
 </li>
 <li>
 Conduct in-depth competitor analysis to refine product positioning and establish a clear, actionable strategy.
 </li>
 <li>
 Communicate product updates and execution changes to the sales team and dealer network to ensure alignment.
 </li>
 <li>
 Prepare and maintain product brochures and technical data sheets for both print and digital channels, ensuring all materials are accurate and up to date.
 </li>
 </ul>
 
 
</div>

Product Specialist

<div>
 
 
 Toyota Turkey Marketing and Sales Inc.
 
 is an international distributor responsible for the marketing, sales, and after-sales services of Toyota and Lexus branded vehicles in the automotive sector.
 
 
 
 
 
 Our employee value proposition is
 
 "We Respect We Kaizen!
 
 ", which reflects our two most important values,
 
 "Respect for People"
 
 and
 
 "Kaizen".
 
 
 
 
 
 
 The common characteristics of Toyota employees who say "We Respect We Kaizen!" are as follows:
 
 <ul>
 <li>
 Love job and do it with passion!
 </li>
 <li>
 Work with a smile and have fun!
 </li>
 <li>
 Make an effort to create happy environment!
 </li>
 <li>
 Value everyone for being human!
 </li>
 <li>
 Work with team spirit for better results.
 </li>
 </ul>
 
 
 
 
 We are looking for a
 
 "Business Intelligence Specialist"
 
 to work with our dynamic teams.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Computer Science, MIS, or a related field.
 </li>
 <li>
 Minimum 2 years of hands-on experience in business intelligence, analytics, or data engineering roles.
 </li>
 <li>
 Strong proficiency in Power BI, including data modeling, DAX, Power Query (M), and report/dashboard development.
 </li>
 <li>
 Solid understanding of data modeling, data warehousing, and ETL processes.
 </li>
 <li>
 Experience working with relational databases, especially Microsoft SQL Server.
 </li>
 <li>
 Familiarity with the Azure ecosystem (e.g., Azure Data Lake, Data Factory, SQL Database, Synapse Analytics, Analysis Services)
 </li>
 <li>
 Experience with Microsoft Dataverse and Dynamics 365 data integration is a plus.
 </li>
 <li>
 Exposure to other Power Platform components (Power Automate, Power Apps) is a plus.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Analyze and document reporting and dashboard requirements from business stakeholders.
 </li>
 <li>
 Design and implement end-to-end data solutions, including architecture, integration pipelines, and Power BI reports/dashboards.
 </li>
 <li>
 Maintain comprehensive technical documentation for BI processes.
 </li>
 <li>
 Deliver user training to business units to foster a community of Power BI power users.
 </li>
 <li>
 Stay current with global trends in business intelligence and recommend innovative technologies for adoption.
 </li>
 </ul>
 
 
</div>

Business Intelligence Specialist

<div>
 
 Toyota Turkey Marketing and Sales Inc. is an international distributor responsible for the marketing, sales, and after-sales services of Toyota and Lexus branded vehicles in the automotive sector.
 
 
 The ideal candidate is an analytical team player who owns the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities.
 
 
 
 
 
 Our employee value proposition is "We Respect We Kaizen!", which reflects our two most important values, "Respect for People" and "Kaizen"
 
 
 
 
 
 The common characteristics of Toyota employees who say, "We Respect We Kaizen!" are as follows:
 
 <ul>
 <li>
 Love job and do it with passion!
 </li>
 <li>
 Work with a smile and have fun!
 </li>
 <li>
 Make an effort to create happy environment!
 </li>
 <li>
 Value everyone for being human!
 </li>
 <li>
 Work with team spirit for better results
 </li>
 </ul>
 
 
 
 
 Toyota Turkey Family is looking for a new Lexus member to join as a
 
 &ldquo;Lexus Digital Marketing Communications Specialist_Fixed Term&rdquo;
 
 
 
 
 *The role will be based on a fixed-term employment contract.
 
 
 
 
 
 
 
 You Will Be a Perfect Match If You Have;
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (Business, Marketing or Communication, Public Relations, Advertising)
 </li>
 <li>
 Excellent command of written and spoken English
 </li>
 <li>
 Minimum 2 years of experience in the field of digital marketing
 </li>
 <li>
 Have strong communication skills and be competent in relationship management among teams
 </li>
 <li>
 Creative thinking, able to identify long-term opportunities and trends,
 </li>
 <li>
 Team player with problem-solving and negotiation skills,
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work
 </li>
 <li>
 Following the digital trends,
 </li>
 <li>
 Have good skills in Microsoft Office Programs (Word, Excel, PowerPoint)
 </li>
 <li>
 Have an experience in Google Analytics and SEO
 </li>
 <li>
 Automotive experience is plus
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities:
 
 
 <ul>
 <li>
 Responsible for the company and dealer website management including content and user experience developments.
 </li>
 <li>
 Develop and implement digital communication strategies to enhance brand awareness
 </li>
 <li>
 Responsible for digital marketing media planning and buying including Google Ads, Meta Ads, Google search, based on company targets
 </li>
 <li>
 Conduct the creative processes of the digital marketing materials like digital ads, social media contents, catalogues, brochures, contents in collaboration with the relevant agencies.
 </li>
 <li>
 Monitor and analyze digital communication performance metrics, providing insights and recommendations for improvement.
 </li>
 <li>
 Collaborate with cross-functional teams to align digital communication efforts with overall marketing and business objectives
 </li>
 <li>
 Collaborate with CRM and Data teams to create customer segmentation and insights into targeted media initiatives
 </li>
 <li>
 Developing a successful social media management strategy on key social media platforms such as Facebook, Instagram, Twitter, YouTube and TikTok,
 </li>
 <li>
 Responsible for Lexus dealers&rsquo; digital marketing necessities including website &amp; social media management, digital campaigns and so on.
 </li>
 <li>
 Dynamic report creation using tools like Google Data Studio
 </li>
 <li>
 Track and report the digital media analysis based on analytics.
 </li>
 <li>
 Conducting SEO strategy and managing process with relative agencies
 </li>
 <li>
 Stay current with industry trends and emerging technologies to ensure our digital communication strategies remain innovative and effective.
 </li>
 </ul>
 
 
</div>

Lexus Digital Marketing Communications Specialist_Fixed Term

Token Finansal Teknolojiler

<div>
 
 
 Step into the future of fintech with us!
 
 
 
 
 
 
 We&rsquo;re not just a company; we&rsquo;re a dynamic team of innovators pushing the boundaries of what&rsquo;s possible. We're on the lookout for passionate, forward-thinking Operation Project Assistant -TokenFlex to join us on this exciting journey! Marketing Project works cross-functionally to help businesses start using Token products as and quickly as possible.
 
 
 
 
 
 
 🔍Who We Are
 
 
 
 
 
 
 At Token Financial Technologies, we lead Turkey&rsquo;s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, &Ouml;dero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Ko&ccedil; Holding and partnering with Beko, we&rsquo;re a team of innovators dedicated to driving progress and making a real impact in the financial world. We are looking for Operations Specialist/ Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.
 
 
 
 
 
 
 
 
 
 ✨ What You&rsquo;ll Be Rocking
 
 
 
 
 
 <ul>
 <li>
 Checking customer documents in activation processes and ensuring activations
 </li>
 <li>
 Following up document management and digital archive processes, sending customer documents to digital archive and ensuring control with system reports.
 </li>
 <li>
 Supporting customer insights tracking, analysis and reporting processes.
 </li>
 <li>
 Controlling workflows in courier operations, making month-end transaction reconciliations
 </li>
 <li>
 Assigning customer requests to field teams and reporting
 </li>
 </ul>
 
 
 
 
 
 🎯 The Perfect Fit
 
 
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience working with customer operations or field teams in previous companies
 </li>
 <li>
 Graduated from relevant departments of universities
 </li>
 <li>
 Experienced in using MS Office applications effectively, especially Excel reporting
 </li>
 <li>
 Experienced in using CRM and Operations Management Systems.
 </li>
 <li>
 Able to adapt to intense and dynamic work tempo
 </li>
 <li>
 Strong time management, able to handle multiple tasks at the same time
 </li>
 <li>
 High verbal and written communication skills and prone to teamwork
 </li>
 <li>
 Strong job tracking, able to take responsibility and complete processes on time
 </li>
 </ul>
 
 
 
 
 
 
 
 
 🌐 Connect with us
 
 
 
 
 
 
 Web site: https://www.tokeninc.com/
 
 
 Linkedin:https://www.linkedin.com/company/tokeninc/
 
 
 Instagram: https://www.instagram.com/tokenfintech/
 
 
 YouTube:https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA
 
 
 
</div>

Operation Project Assistant

Eren Perakende

<div>
 
 For more than 55 years, Eren Perakende has been uniting world-renowned brands with consumers in Turkey. In 1990, the company partnered with Devanlay to begin the licensed production and distribution of Lacoste in Turkey. Since then, Eren Perakende has taken on the distributorship of global brands such as Burberry, Gant, Nautica, and Converse.
 
 
 
 
 
 In 2008, the company launched its own retail concept with Occasion stores, followed by the introduction of the innovative SuperStep store concept in 2012. Embracing a multi-channel strategy in 2020, Eren Perakende expanded its online sales network and redefined the shopping experience through House of SuperStep, transforming retail into an experience-driven model.
 
 
 
 
 
 Expanding its brand portfolio with names like Intersport, SuperKids, Fashfed, United4, Sanal &Ccedil;ad&inodot;r and Heartbeat. Eren Perakende now operates in 25 countries, with over 8,000 employees, nearly 700 stores, and 17 digital platforms.
 
 
 
 
 
 We are looking for an &ldquo;E-Commerce Specialist&rdquo; to contribute to our premium lifestyle brands in this growth journey.
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Manage daily e-commerce operations across multiple platforms
 </li>
 <li>
 Responsible for site merchandising processes to maximize product visibility and customer engagement
 </li>
 <li>
 Oversee the launch of new products, ensuring they go live with the correct content and visuals
 </li>
 <li>
 Monitor product listings, stock levels, and online campaigns
 </li>
 <li>
 Analyze performance data to optimize sales and conversion rates
 </li>
 <li>
 Collaborate closely with digital marketing, logistics, CRM, and graphic design teams to ensure a flawless end-to-end customer journey
 </li>
 <li>
 Continuously explore new e-commerce opportunities and contribute fresh ideas
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
 <li>
 At least 3 years of experience in e-commerce or digital retail
 </li>
 <li>
 Analytical mindset and quick problem solving,
 </li>
 <li>
 Hands-on experience with CMS, marketplace platforms, and reporting tools
 </li>
 <li>
 Effective time management skills and multitask approach,
 </li>
 <li>
 Ability to work at office based in Ata&scedil;ehir.
 </li>
 </ul>
</div>

E-Commerce Specialist

<div>
 
 Toyota T&uuml;rkiye Pazarlama ve Sat&inodot;&scedil; A.&Scedil;. otomotiv sekt&ouml;r&uuml;nde Toyota ve Lexus markal&inodot; ara&ccedil;lar&inodot;n pazarlama, sat&inodot;&scedil; ve sat&inodot;&scedil; sonras&inodot; hizmetlerinden sorumlu uluslararas&inodot; bir distrib&uuml;t&ouml;r firmad&inodot;r. "M&uuml;&scedil;teri memnuniyeti" ilkesine ger&ccedil;ek anlam&inodot;yla sad&inodot;k kal&inodot;p ba&scedil;ar&inodot;s&inodot;n&inodot;n s&uuml;reklili&gbreve;ini sa&gbreve;layan Toyota, &Idot;nsan Kaynaklar&inodot; y&ouml;netiminde de bu ilkeyi esas almaktad&inodot;r. &Scedil;irketin ba&scedil;ar&inodot;s&inodot;nda ve rekabet &uuml;st&uuml;nl&uuml;&gbreve;&uuml; sa&gbreve;lamas&inodot;nda en b&uuml;y&uuml;k pay&inodot;n &ccedil;al&inodot;&scedil;anlar&inodot;n oldu&gbreve;una inanmakta ve &ccedil;al&inodot;&scedil;anlar&inodot;m&inodot;z&inodot; en de&gbreve;erli varl&inodot;&gbreve;&inodot;m&inodot;z olarak g&ouml;rmekteyiz!
 
 
 &Idot;&scedil;veren marka yolculu&gbreve;umuzun slogan&inodot; &ldquo;We Respect We Kaizen!&rdquo; en &ouml;nemli iki de&gbreve;erimizin, &ldquo;&Idot;nsan Sayg&inodot;&rdquo; ve &ldquo;S&uuml;rekli Geli&scedil;im&rdquo;, yans&inodot;mas&inodot;d&inodot;r.
 
 
 &ldquo;We Respect We Kaizen!&rdquo; diyen Toyotal&inodot;lar&inodot;n ortak &ouml;zellikleri ise;
 
 <ul>
 <li>
 Yapt&inodot;&gbreve;&inodot; i&scedil;i tutkuyla sever, i&scedil;i yapmaktan zevk al&inodot;r.
 </li>
 <li>
 G&uuml;ler y&uuml;zle ve e&gbreve;lenerek &ccedil;al&inodot;&scedil;&inodot;r!
 </li>
 <li>
 Hem kendisinin mutlu oldu&gbreve;u hem de &ccedil;evresindekileri mutlu g&ouml;rd&uuml;&gbreve;&uuml; bir ortam yaratmak i&ccedil;in &ccedil;abalar.
 </li>
 <li>
 &Idot;leti&scedil;im kurdu&gbreve;u ki&scedil;ilere &ouml;nce insan oldu&gbreve;u i&ccedil;in de&gbreve;er verir!
 </li>
 <li>
 Hep daha iyisi i&ccedil;in tak&inodot;m ruhuyla hareket eder!
 </li>
 </ul>
 
 
 
 
 Toyota T&uuml;rkiye Ailesi, &ldquo;Operasyon Destek Uzman&inodot;&rdquo; olarak aras&inodot;na kat&inodot;lacak yeni bir Toyotal&inodot; ar&inodot;yor!
 
 
 
 
 
 
 GENEL N&Idot;TEL&Idot;KLER:
 
 
 <ul>
 <li>
 &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,
 </li>
 <li>
 Yaz&inodot;l&inodot;m son kullan&inodot;c&inodot; destek ve e&gbreve;itim s&uuml;re&ccedil;lerinde tecr&uuml;beli,
 </li>
 <li>
 Yaz&inodot;l&inodot;m test s&uuml;re&ccedil;leri ve d&ouml;k&uuml;mantasyon konusunda tecr&uuml;beli,
 </li>
 <li>
 ITSM yaz&inodot;l&inodot;mlar&inodot;n&inodot; deneyimlemi&scedil;,
 </li>
 <li>
 Seyahat engeli olmayan,
 </li>
 <li>
 Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n, proaktif , ileti&scedil;im becerileri kuvvetli,
 </li>
 <li>
 Problem &ccedil;&ouml;zme becerisine sahip ve &ccedil;&ouml;z&uuml;m odakl&inodot;.
 </li>
 </ul>
 
 
 
 
 
 &Idot;&Scedil; TANIMI:
 
 
 <ul>
 <li>
 Geli&scedil;tirdi&gbreve;imiz yaz&inodot;l&inodot;mlarla ilgili genel m&uuml;d&uuml;rl&uuml;k ve bayi kullan&inodot;c&inodot;lar&inodot;n&inodot;n yard&inodot;m masas&inodot; yaz&inodot;l&inodot;m&inodot; &uuml;zerinden ilettikleri taleplerin &ccedil;&ouml;z&uuml;m&uuml;n&uuml; sa&gbreve;lamak ve gerekti&gbreve;inde ilgili yaz&inodot;l&inodot;m ekiplere y&ouml;nlendirmek,
 </li>
 <li>
 Problemlerin ve taleplerin &ccedil;&ouml;z&uuml;m s&uuml;re&ccedil;lerini takip ederek, SLA s&uuml;relerine uygun &ccedil;&ouml;z&uuml;m sa&gbreve;lamak,
 </li>
 <li>
 Yaz&inodot;l&inodot;m ekibi taraf&inodot;ndan geli&scedil;tirilen &uuml;r&uuml;nler i&ccedil;in son kullan&inodot;c&inodot; e&gbreve;itimleri haz&inodot;rlamak ve bu e&gbreve;itimleri vermek,
 </li>
 <li>
 &Idot;lgili yaz&inodot;l&inodot;m ve uygulamalar&inodot;n kullan&inodot;c&inodot; bilgisayarlar&inodot;na kurulumlar&inodot;n&inodot; ger&ccedil;ekle&scedil;tirmek,
 </li>
 <li>
 Yaz&inodot;l&inodot;m test s&uuml;re&ccedil;lerini y&uuml;r&uuml;tmek, test senaryolar&inodot; ve dok&uuml;mantasyonlar&inodot;n&inodot; yapmak.
 </li>
 </ul>
 
 
</div>

Operasyon Destek Uzmanı

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