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acquiring key account manager

customer learning manager shared workflows

LSEG

<div>
 As a Customer Learning Manager - Shared Workflows serves as the designer of cross-asset learning for LSEG customers. On any given day you will be collaborating with Subject Matter Experts to script and update customer facing on-demand learning content and ensuring discoverability of such content for LSEG Workspace user base.
 
 
 
 Position type
 
 : individual contributor
 
 
 
 What You&rsquo;ll Do
 
 
 
 Own, maintain and enhance on-demand learning for common workflows and apps shared across LSEG Workspace customer segments.
 
 
 Oversee Sales &amp; Trading onboarding learning in collaboration with other CLMs, drive consistency and coordinate delivery of related webinars globally.
 
 
 Review and creating video and webinar coverage, identify coverage gaps and collaborate with Journey Orchestration team on discoverability and accessibility to target audience.
 
 
 Review attendance stats, view rates &amp; customer feedback. Adjusting learning offering accordingly.
 
 
 Support key programs &amp; initiatives (e.g. customer onboarding, customer certifications).
 
 
 
 What We&rsquo;re Looking For
 
 
 
 3+ years markets experience preferred.
 
 
 3+ years training experience on LSEG solutions and/or customer workflow expertise.
 
 
 
 Fluency in English with clear pronunciation.
 
 
 
 Script writing or video creation/editing skills will be a plus.
 
 
 Undergrad preferred or related, and CFA/ACI designation welcomed.
 
 
 Strong presentation skills and knowledge of outcome-based learning.
 
 
 Enjoys coaching and elevating performance.
 
 
 Proactive, resourceful, attention to detail.
 
 
 
 Strong Excel And AI Usage Skills Preferred.
 
 
 
 
 Why Join Us
 
 
 
 We're proud to offer a working culture that supports growth, balance, and purpose:
 
 
 Hybrid and flexible working arrangements.
 
 
 Constant Learning: 90 Day On-Boarding Program, E-learning platform, a range of workshops, access to real-time economic data.
 
 
 A welcoming, inclusive culture backed by Employee Networks.
 
 
 A competitive referral bonus program.
 
 
 Access to private healthcare, wellness support, and pension contributions.
 
 
 Professional development: Quarterly Connects to ensure you meet your Goals &amp; Objectives.
 
 
 Paid volunteer time to support causes that matter to you.
 
 
 A team that values your input and supports your goals.
 
 
 We believe diversity makes us stronger. If you need reasonable accommodations during the application or interview process, please let us know - we're here to support you!
 
 
 Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
 
 
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Customer Learning Manager - Shared Workflows

Floward

<div>
 
 
 Job Title :
 
 Manager of Operational Transformation
 
 
 
 Location :
 
 Cairo, Egypt
 
 
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 The Manager of Operational Transformation plays a critical role in redesigning, optimizing, and digitizing Floward&rsquo;s fulfillment and delivery operations. This role drives scalable, data-driven solutions across logistics workflows, partners with tech and product teams to resolve operational pain points, and fosters a culture of continuous improvement through structured training, system integration, and change management. The position is pivotal in ensuring operational agility, excellence, and customer satisfaction as Floward continues to scale globally.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Operations Optimization &amp; Workflow Improvement
 
 
 
 
 
 <ul>
 <li>
 Lead diagnostic reviews to identify inefficiencies in fulfillment, warehouse, and last-mile delivery operations.
 </li>
 <li>
 Design and implement streamlined workflows to increase throughput and minimize errors or delays.
 </li>
 <li>
 Leverage KPIs (e.g., processing time, lead time, CSAT) to measure performance and guide improvement.
 </li>
 <li>
 Standardize processes across regions and vendors to maintain service quality and consistency.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration &amp; Tech Enablement
 
 
 
 
 
 <ul>
 <li>
 Act as the operational point-of-contact for backlog items related to product and engineering teams.
 </li>
 <li>
 Drive enhancements in operational systems (OMS, WMS, delivery tracking) to reduce manual work and increase automation.
 </li>
 <li>
 Maintain strong feedback loops between frontline operations and technical teams for issue resolution and system scalability.
 </li>
 </ul>
 
 
 
 
 
 Training &amp; Capability Building
 
 
 
 
 
 <ul>
 <li>
 Design and deliver training programs tailored to fulfillment teams, delivery staff, and operations support.
 </li>
 <li>
 Continuously update training materials to reflect current tools, systems, and protocols.
 </li>
 <li>
 Lead onboarding and development initiatives to enhance workforce productivity and adherence to safety standards.
 </li>
 <li>
 Foster a learning culture focused on speed, accuracy, and excellence.
 </li>
 </ul>
 
 
 
 
 
 Digital Transformation &amp; Systems Integration
 
 
 
 
 
 <ul>
 <li>
 Lead end-to-end digitization of manual or outdated processes within warehousing and logistics.
 </li>
 <li>
 Ensure smooth integration of new platforms that enhance real-time visibility and operational control.
 </li>
 <li>
 Partner with tech teams to manage system upgrades and enforce process governance.
 </li>
 <li>
 Champion adoption of digital tools through enablement and structured change support.
 </li>
 </ul>
 
 
 
 
 
 Change Management &amp; Continuous Improvement
 
 
 
 
 
 <ul>
 <li>
 Lead change initiatives across operational processes and system landscapes.
 </li>
 <li>
 Build communication and engagement plans to support new process rollouts and transitions.
 </li>
 <li>
 Monitor implementation outcomes and ensure sustainable adoption of process innovations.
 </li>
 <li>
 Proactively eliminate bottlenecks and elevate the customer experience through smart, scalable solutions.
 </li>
 </ul>
 
 
 
 
 
 Strategic Alignment &amp; External Collaboration
 
 
 
 
 
 <ul>
 <li>
 Align operational strategies with company-wide growth and service goals.
 </li>
 <li>
 Collaborate across functions for integrated improvement efforts.
 </li>
 <li>
 Contribute to strategic planning with data-driven insights and recommendations.
 </li>
 <li>
 Partner with external vendors to explore and deploy innovative logistics solutions.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
 <li>
 
 Strategic Thinking
 
 : Ability to translate business goals into operational improvement initiatives.
 </li>
 <li>
 
 Process Optimization
 
 : Proven track record in reengineering workflows and boosting operational efficiency.
 </li>
 <li>
 
 Project &amp; Change Management
 
 : Skilled in managing system rollouts, change initiatives, and stakeholder alignment.
 </li>
 <li>
 
 Tech Collaboration
 
 : Experience working closely with product, engineering, and data teams to enhance systems.
 </li>
 <li>
 
 Training &amp; Development
 
 : Adept at building training strategies that drive frontline performance.
 </li>
 <li>
 
 Communication &amp; Influence
 
 : Strong ability to align diverse teams around a shared vision of operational excellence.
 </li>
 <li>
 
 Analytical Thinking
 
 : Comfortable using performance metrics and data to drive decisions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, or a related field; a Master's degree is a plus.
 </li>
 <li>
 5&ndash;7 years of experience in operations, fulfillment, or logistics&mdash;preferably within e-commerce or retail sectors.
 </li>
 <li>
 Demonstrated experience leading transformation or improvement projects across supply chain functions.
 </li>
 <li>
 Hands-on knowledge of OMS, WMS, TMS systems and process mapping tools.
 </li>
 <li>
 Familiarity with lean methodologies, Six Sigma, or similar process improvement frameworks.
 </li>
 <li>
 Experience managing cross-functional teams and stakeholders across geographies.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About Floward :
 
 
 
 
 
 
 
 Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
 
 
 
</div>

Manager of Operational Transformation

Unifonic

<div>
 
 Job Description
 
 
 
 Proudly voted a Great Place to Work&reg;, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
 
 
 We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we&rsquo;re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
 
 
 
 Meet the team!
 
 
 
 Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic&rsquo;s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and excited about leading teams to deliver cutting-edge communication and engagement solutions, we want you on our team.
 
 
 As an Infrastructure Engineering Manager, you will be responsible for leading the strategy, design, and operation of Unifonic&rsquo;s non-production environments and CI/CD platform. In this key leadership role, you will drive the evolution of our internal developer experience by building secure, scalable, and efficient systems that empower engineering teams to experiment, deliver, and innovate with speed and confidence.
 
 
 You will lead cross-functional teams&mdash;including cloud platform engineers, DevOps experts, and developer advocates&mdash;to architect and operate robust infrastructure that supports continuous integration, continuous delivery, and automated workflows. Your work will enable seamless, frictionless development across our engineering organization.
 
 
 Acting as a catalyst for platform excellence, you will foster strong relationships with developers and stakeholders, ensuring that our internal tools and environments meet the highest standards of usability, performance, and security. By collaborating closely with application teams, security, and business leaders, you&rsquo;ll ensure our platforms are aligned with organizational needs, enhance productivity, and remove barriers to delivery.
 
 
 Your leadership will be instrumental in shaping Unifonic&rsquo;s internal developer platform strategy optimizing workflows, promoting automation, and delivering an environment where engineering teams can thrive.
 
 
 
 Help Us Shape The Future Of Communication By
 
 
 
 <ul>
 <li>
 Architecting, implementing, and administering secure, scalable cloud infrastructure for development, testing, and preprod environments.
 </li>
 <li>
 Enforcing security best practices tailored to pre-production contexts, ensuring parity with production standards where appropriate.
 </li>
 <li>
 Directing initiatives in IAM, network segmentation, and system hardening for non-production assets.
 </li>
 <li>
 Collaborating closely with Security and DevOps teams to proactively address vulnerabilities and enhance incident readiness within non-production realms.
 </li>
 <li>
 Overseeing deployment and scaling of multi-environment Kubernetes clusters, with a focus on developer agility and environment isolation.
 </li>
 <li>
 Designing, maintaining, and continuously evolving CI/CD pipelines to ensure rapid, reliable, and secure software delivery.
 </li>
 <li>
 Developing automation and self-service tools empowering developers to leverage Kubernetes, Helm, and Service Mesh in sandboxed environments.
 </li>
 <li>
 Standardizing and automating provisioning, scaling, and maintenance processes for all data services (MySQL, PostgreSQL, Redis, RabbitMQ, Cassandra, Vertica) within non-production settings.
 </li>
 <li>
 Documenting operational practices, backup routines, and recovery plans for all pre-production systems.
 </li>
 <li>
 Championing the evolution and adoption of an internal developer platform - streamlining onboarding, experimentation, and feedback loops.
 </li>
 <li>
 Leading developer relations initiatives, fostering open channels for feedback, advocacy, and shared learning between platform teams and application engineers.
 </li>
 <li>
 Organizing and facilitating developer enablement programs, knowledge-sharing sessions, and internal events promoting best practices in CI/CD, cloud-native development, and platform usage.
 </li>
 <li>
 Acting as a visible ambassador for platform reliability and innovation, promoting a culture of transparency and collaborative problem-solving.
 </li>
 <li>
 Mentoring and growing a high-performing platform engineering and DevOps team dedicated to developer experience and operational excellence.
 </li>
 <li>
 Aligning internal platform strategy with organizational goals through close partnership with product, security, and engineering leadership.
 </li>
 <li>
 Promoting thorough documentation, transparent knowledge sharing, and continuous improvement in all areas of developer platform operations.
 </li>
 <li>
 Staying at the forefront of cloud innovation, proactively evaluating and integrating emerging tools and approaches to enhance developer workflows
 
 
 </li>
 </ul>
 Job requirements
 
 
 
 What You'll Bring
 
 
 
 <ul>
 <li>
 10+ years in cloud, platform, or infrastructure engineering roles.
 </li>
 <li>
 At least 3 years managing cloud or platform engineering teams, with a focus on developer enablement or internal platform delivery.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
 </li>
 <li>
 Demonstrated expertise with Kubernetes and cloud-native application management in pre-production CI/CD environments.
 </li>
 <li>
 Experience in the SMS industry is a plus.
 </li>
 <li>
 Direct experience with voice communications is a plus.
 </li>
 <li>
 Familiarity with artificial intelligence concepts or practical deployment experience is a plus.
 </li>
 <li>
 Deep knowledge of major cloud platforms (OCI, AWS, Azure, GCP).
 </li>
 <li>
 Hands-on expertise with Kubernetes, Helm, Operators, and Service Mesh.
 </li>
 <li>
 Proficiency in Infrastructure-as-Code tools (Terraform).
 </li>
 <li>
 Experience with MySQL, PostgreSQL, Redis, RabbitMQ, Cassandra, Vertica, and related services in non-production contexts.
 </li>
 <li>
 Expertise in cloud security, IAM, network protection, and system hardening especially as applied to developer-facing platforms.
 </li>
 <li>
 Familiarity with CI/CD tooling and productivity optimization frameworks.
 </li>
 <li>
 Exceptional leadership, teamwork, and communication capabilities.
 </li>
 <li>
 Proven ability to align technical direction with business outcomes and lead cross-functional developer enablement initiatives.
 </li>
 <li>
 Insight into cloud security compliance frameworks (e.g., SOC 2, ISO 27001).
 </li>
 <li>
 Demonstrated success growing and scaling devops engineering teams focused on internal developer experience.
 
 
 </li>
 </ul>
 
 As a Unifone you will receive a range of benefits:
 
 
 
 <ul>
 <li>
 Competitive salary and bonus.
 </li>
 <li>
 Unifonic share scheme (we are all owners!).
 </li>
 <li>
 30 holiday days after the first anniversary.
 </li>
 <li>
 Your Birthday off!
 </li>
 <li>
 Spend up to 25 days per year working from anywhere in the world!
 </li>
 <li>
 Paid leave for new parents.
 </li>
 <li>
 LinkedIn learning license.
 </li>
 </ul>
</div>

Infrastructure Engineering Manager (Developer Experience Manager)

ServiceNow

<div>
 
 Company Description
 
 
 
 It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
 
 
 
 Job Description
 
 
 
 
 About the Team
 
 
 
 The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products.
 
 
 
 What You Get To Do In This Role
 
 
 
 <ul>
 <li>
 Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.
 </li>
 <li>
 Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
 </li>
 <li>
 Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs.
 </li>
 <li>
 Contribute to the design and implementation of new products and features while enhancing existing product capabilities.
 </li>
 <li>
 Integrate automated testing into development workflows to ensure consistent quality across releases.
 </li>
 <li>
 Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.
 </li>
 <li>
 Develop comprehensive test strategies covering functional, regression, integration and performance aspects
 </li>
 <li>
 Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
 </li>
 <li>
 Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 To be successful in this role you have:
 
 
 
 <ul>
 <li>
 Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.
 </li>
 <li>
 4&ndash;10 years of experience in software engineering, with a track record of delivering high-quality products.
 </li>
 <li>
 Proficiency in Python, Java, or similar object-oriented languages.
 </li>
 <li>
 Experience with modern front-end frameworks such as Angular, React, or Vue.
 </li>
 <li>
 Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
 </li>
 <li>
 Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
 </li>
 <li>
 Understanding software quality principles including reliability, observability, and production readiness.
 </li>
 <li>
 Ability to troubleshoot complex systems and optimize performance across the stack.
 </li>
 <li>
 Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.
 </li>
 <li>
 Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Build and deliver high-impact software that powers digital experiences for millions of users.
 </li>
 <li>
 Collaborate in a culture that values craftsmanship, quality, and innovation.
 </li>
 <li>
 Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability.
 </li>
 <li>
 Be part of a culture that encourages innovation, continuous learning, and shared success.
 
 
 </li>
 </ul>
 FD21
 
 
 Additional Information
 
 
 
 Work Personas
 
 
 
 We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
 
 
 
 Equal Opportunity Employer
 
 
 
 ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
 
 
 
 Accommodations
 
 
 
 We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
 
 
 
 Export Control Regulations
 
 
 
 For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
 
 
 From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.
</div>

Senior Software Engineer

PepsiCo

<div>
 
 Overview
 
 
 
 <ul>
 <li>
 Provide staffing support that is aligned with a specific internal functional client team, with a goal of filling open roles with qualified internal or external talent while achieving target metrics such as Time to Accept (TTA), Time-to Hire, and system accuracy, among others.
 </li>
 <li>
 Execute the full life cycle recruitment process for each requisition including Facilitation of Hiring Manager Intake Meeting resulting in service-level alignment; and ensure timely and effective communications between candidate(s) and hiring team.
 </li>
 <li>
 Screen, assess, and evaluate internal and external candidates who have applied via online job postings and present qualified candidate slate to Hiring team.
 
 
 </li>
 </ul>
 Manage the feedback process to determine next step actions in process. Manage with the attempt to achieve /build consensus, with Manager oversight when needed.
 
 
 <ul>
 <li>
 Work with Manager to develop compelling offer for external hires, present final offer to candidate and manage offer negotiations if necessary, with oversight from manager.
 </li>
 <li>
 Develop and maintain productive working relationships with multiple stakeholders, including functional hiring managers, HR partners), in order to foster partnerships that yield consistent ongoing communication, high-quality results, and efficient processes in order to build TA function credibility.
 </li>
 <li>
 Communicate and educate clients on the staffing policies and processes for both internal mobility and external selection.
 
 
 </li>
 </ul>
 Develop the ability over time to effectively portray PepsiCo as a strong Employer of Choice. This should include the ability to educate and deliver PepsiCo's Employment Value Proposition, as well as information regarding PepsiCo's portfolio, functions, culture, leadership model, employment brand, functional career options, and talent management/professional development approach.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement.
 </li>
 <li>
 Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs.
 </li>
 <li>
 Identify and implement service delivery and process improvement opportunities in the assigned process.
 </li>
 <li>
 Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
 </li>
 <li>
 Partner with team to execute plans to improve customer satisfaction with a focus on processes.
 </li>
 <li>
 Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization.
 </li>
 <li>
 Manage escalation and takes ownership for ultimate issue resolution.
 </li>
 <li>
 Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed.
 </li>
 <li>
 Ensure knowledge management platform is updated.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 HR Shared Services process and SLA management
 </li>
 <li>
 0 - 1 year of experience
 </li>
 <li>
 Service management and ticket management system experience
 </li>
 <li>
 Customer orientation
 </li>
 <li>
 Process management and continuous improvement with a focus on optimization and productivity
 </li>
 </ul>
</div>

Talent Acquisition Assistant Analyst (Frontline)

Siemens

<div>
 
 Job Title:
 
 GBS H2R Senior Specialist &ndash; Join Siemens Egypt on a Fixed-Term Contract
 
 
 
 Location:
 
 Cairo, Egypt
 
 
 
 Introduction
 
 
 
 Are you an experienced HR professional ready to take the next step in your career within a global, fast-paced environment? Do you thrive on operational excellence, stakeholder collaboration, and driving continuous improvement?
 
 
 Join Siemens Egypt as a GBS H2R Senior Specialist and play a key role in shaping the employee experience across the full hire-to-retire lifecycle. In this role, you&rsquo;ll manage complex HR transactions, lead process optimization efforts, and support a team dedicated to ensuring smooth, compliant, and customer-focused HR service delivery across our organization.
 
 
 
 About GBS H2R
 
 
 
 GBS (Global Business Services) is Siemens&rsquo; backbone for delivering efficient, high-quality shared services across HR, Finance, and other corporate functions. Within GBS, the H2R (Hire-to-Retire) team manages every stage of the employee journey&mdash;from onboarding and internal changes to exits and retirement.
 
 
 As a Senior Specialist, you will act as a process expert, ensuring data integrity, compliance, and operational excellence, while mentoring junior colleagues and collaborating with stakeholders to continuously enhance our HR delivery model.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Manage and execute end-to-end HR operations across the employee lifecycle, including onboarding, transfers, compensation adjustments, organizational changes, and separations.
 </li>
 <li>
 Serve as a subject matter expert (SME) for complex or escalated H2R transactions, providing guidance and ensuring adherence to standards.
 </li>
 <li>
 Maintain accurate and compliant employee data in global HR systems such as Workday, SAP, and ServiceNow.
 </li>
 <li>
 Partner closely with HR Business Partners, Payroll, and Line Managers to deliver seamless, timely, and compliant services in line with SLAs and internal controls.
 </li>
 <li>
 Lead or contribute to process improvement initiatives aimed at enhancing efficiency, data quality, and employee satisfaction.
 </li>
 <li>
 Ensure audit readiness and documentation accuracy for all H2R activities in accordance with Siemens&rsquo; global policies and procedures.
 </li>
 <li>
 Coach and support junior H2R specialists, fostering a culture of accountability, quality, and continuous learning.
 </li>
 <li>
 Identify and implement process standardization and automation opportunities in alignment with Siemens&rsquo; global transformation goals.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s or master&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 3&ndash;5 years of experience in HR operations, shared services, or a multinational HR delivery environment.
 </li>
 <li>
 Proven proficiency in Workday, SAP, and ServiceNow, coupled with strong command of Microsoft Office tools (Excel, PowerPoint, Outlook).
 </li>
 <li>
 Exceptional attention to detail, strong analytical thinking, and a proactive approach to problem-solving.
 </li>
 <li>
 Excellent communication and interpersonal skills with a customer-focused mindset.
 </li>
 <li>
 Demonstrated ability to work both independently and collaboratively in a dynamic, global environment.
 </li>
 <li>
 A proactive attitude toward identifying and driving process improvements.
 </li>
 <li>
 Fluency in English (written and spoken) is required; Arabic is an advantage.
 
 
 </li>
 </ul>
 
 What We Offer:
 
 
 
 Even though this is a fixed term contract, the learning potential is truly exceptional. Here&rsquo;s what makes this opportunity stand out:
 
 
 <ul>
 <li>
 A collaborative and diverse team environment.
 </li>
 <li>
 Exposure to global HR processes and systems.
 </li>
 <li>
 Opportunity to develop operational excellence in a multinational setup.
 
 
 </li>
 </ul>
 
 Create a better #TomorrowWithUs!
 
 
 
 We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
 
 
 We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That&rsquo;s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time.
 
 
 Please note: Only complete applications can be considered in the selection process
</div>

GBS H2R Senior Specialist – Join Siemens Egypt on a Fixed-Term Contract

Coca-Cola HBC

<div>
 
 Department: Digital Commerce Platform, Digital &amp; Technology Platform Services
 
 
 A Product Analyst in the B2B e-Commerce area acts as the key player in collecting the business requirement, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver an E2E product that meets business expectations. They ensure long-term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards.
 
 
 
 YOUR KEY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Collaborate with business, collect &amp; analyze requirements. Turn them into functional/technical specifications, including effort estimation.
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 Co-own the product lifecycle together with the product manager from an E2E perspective from conception to retirement (Business, data, systems, financials, delivery &amp; maintenance)
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 Together with the product manager as well as the solution architect and other stakeholders collaborate cross-functionally and validate process compliance of new requirements, provide solutioning while targeting simplification and standardization
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 Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriate
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 Support product manager in driving backlog prioritization and help sprint objective definition
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 Configure &amp; customize in SAP Commerce Cloud in alignment with Developers
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 Document &amp; ensure features/user stories are well documented and following SAFe agile principles &amp; Enterprise Architect guidelines/ best practices
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 Drive sizing &amp; ROM estimates with the Development team to ensure accurate sprint planning (on-scope/on-time/on-budget)
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 Support pro-actively the product team to improve the state of the product based on new capabilities, innovations, usability &amp; performance to ensure best-in-class product delivery.
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 Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needed to meet business goals.
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 </ul>
 
 
 
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
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 University Degree in a relevant area, preferably in computer science.
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 3+ years of experience as SAP Commerce Cloud Consultant, performing configuration, testing and moving releases to production environment.
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 Experience in eCommerce marketplace platforms based on Mirakl will be considered as an advantage.
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 Any certification related to SAP Commerce Cloud or Mirakl will be considered as an advantage.
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 <li>
 Strong FMCG industry-specific solutions knowledge in the Commercial area and proficiency in at least one of the sub-areas listed: B2B, B2B2C e-Commerce &amp; marketplaces.
 </li>
 <li>
 Proven experience in managing a product backlog to capture business requirements, analyze, assess while providing functional/technical specifications including solution proposal.
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 Experience in working with a multi-disciplinary agile team to provide solution recommendations to business requests.
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 <li>
 Ability to support complex projects related to consumer and/or customer facing Solutions.
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 Knowledge and experience with Agile/Scaled Agile and DevOps delivery models.
 </li>
 <li>
 Strong communication and influencing skills.
 </li>
 <li>
 English proficiency
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 </ul>
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 
 
 
 We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC &ndash; one of the world&rsquo;s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve.
 
 
 
 
 
 
 AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
 
 
 
 
 
 
 Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone&rsquo;s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value.
 
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B2B Product Analyst- SAP Commerce Cloud

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