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customer marketing manager

Unilever

Shopper Marketing is a vital role in the vertical of Customer Planning & Strategy; it is split in to two main pillars: · TCM & CM. When it comes to the CM part, the person is responsible for planning the Customer Business Plans (CBPs) and the Customer Marketing Plans (CMPs). CBPs would be the activities that happen at a national level, while CMPs are the customer specific activities. He/she would be required to define the activities, define the KPIs for each activity, plan the mechanics along with the in-store execution activities that will happen in a timely manner, and aligning the sales team & agencies on the same. He/she will work closely with the creative agencies as well to work on the designs and AW that will be used in-store. · As for the second pillar-TCM- the person will work on the assortment, planogramming, lead on JBPs & govern the innovations process. WHAT WILL YOUR MAIN RESPONSIBILITIES BE • Responsible for Joint Business Plans • Define Perfect Store KPIs & Monitor Achievement • Prepare Trade Selling Story for Category Big Rocks/Launches • Prepare Assortment & Planograms • Execute the Innovation Process • Build Brands In-Store • Plan & Execute In-Store Activations • Manage & Maintain the Production Budget
 
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

HC Shopper Marketing Executive/Assistant Manager- Arabia

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
https://drive.google.com/drive/folders/14B7ak0hnEayVNMZd9uDZnDHLqB7b7Ixp 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Graphic Design, Visual Arts, or a related field (or equivalent experience).</li><li>
Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).</li><li>
Knowledge of Figma, Canva, or other modern design tools is a plus.</li><li>
Understanding of design principles, color theory, typography, and layout techniques.</li><li>
Strong attention to detail and time management skills.</li><li>
Good communication and teamwork abilities.</li></ul> 
Additional Information 
Job Summary:
We are looking for a creative and detail-oriented Graphic Designer to join our team. The ideal candidate will have a strong portfolio showcasing innovative designs across digital and print media. You will be responsible for creating visually engaging graphics that align with our brand identity and support marketing, branding, and product initiatives.
Key Responsibilities:<ul><li>
Develop visual content for websites, social media, email campaigns, advertisements, packaging, and print materials.</li><li>
Collaborate with the marketing and product teams to conceptualize and execute design strategies.</li><li>
Create layouts, logos, brand guides, and other branding materials.</li><li>
Revise designs based on feedback from stakeholders and clients.</li><li>
Maintain consistency in branding across all visual content.</li><li>
Stay updated with industry trends, tools, and design techniques.</li></ul></div>

Coordinator Marketing - only UAE national

Ghassan Aboud Group

<div>
 
 
 Senior Brand Manager &ndash; Passenger segment
 
 
 
 Founded in 1994, Ghassan Aboud Group has grown to become one of the largest conglomerates in the Middle East region, with a global business footprint spanning multiple industries and countries and a focus on &lsquo;building a better future together.
 
 
 Our diversified portfolio includes sectors such as Automotive, Retail, Healthcare, Hospitality, and Logistics. We are currently seeking a
 
 Senior Brand Manager &ndash; Passenger Vehicles
 
 to join our
 
 Automotive Dealership
 
 division in Dubai.
 
 
 
 
 
 
 JOB PURPOSE:
 
 
 
 To lead the strategic development, positioning, and commercial performance of the Passenger Vehicles portfolio by aligning brand strategy with evolving consumer needs, lifestyle trends, and retail dynamics. This role is responsible for translating customer insights into product and marketing strategies, working closely with OEM partners to ensure brand distinction and relevance in a competitive market. The Brand Manager will also collaborate with the shared services marketing team to develop impactful sales tools and campaigns, while owning the overall profitability and growth of the passenger vehicle brands under their stewardship.
 
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 OEM Relationship Management:
 
 
 
 Act as the primary brand and marketing liaison for each passenger vehicle OEM.
 
 
 Ensure each OEM receives tailored brand support, visibility, and strategic alignment.
 
 
 Co-develop product narratives, launch plans, and brand campaigns in partnership with OEMs.
 
 
 
 Product Marketing &amp; Go-to-Market:
 
 
 
 Lead go-to-market strategies for new model launches and refreshes.
 
 
 Define and communicate compelling value propositions for each vehicle line.
 
 
 Align product messaging with customer aspirations and lifestyle positioning.
 
 
 
 Sales Enablement &amp; Shared Services Collaboration:
 
 
 
 Work closely with the central Marketing Manager (shared services) to develop sales tools, digital assets, and showroom materials aligned with OEM branding.
 
 
 Support retail and field sales teams with training content, competitive insights, and customer-facing materials.
 
 
 Monitor campaign effectiveness and adapt based on performance and feedback.
 
 
 
 Brand Experience &amp; Retail Engagement:
 
 
 
 Ensure consistent and premium brand experiences across all customer touchpoints, including digital, showroom, and events.
 
 
 Collaborate with retail teams to enhance customer engagement and conversion.
 
 
 Drive brand loyalty and advocacy through targeted programs and activations.
 
 
 
 Portfolio Profitability:
 
 
 
 Own the commercial performance of the passenger vehicle portfolio, including revenue, margin, and product mix.
 
 
 Collaborate with finance, pricing, and commercial teams to optimize profitability.
 
 
 Recommend pricing strategies, promotional plans, and volume targets.
 
 
 
 
 
 
 REQUIRED EXPERIENCE &amp; QUALIFICATIONS:
 
 
 
 Bachelor&rsquo;s degree in marketing, Business Administration, Automotive Management, or a related field.
 
 
 8&ndash;15 years of experience in brand management, product marketing, or automotive retail strategy.
 
 
 Must have experience in Passenger Vehicles portfolio segment
 
 
 Strong understanding of consumer behavior, lifestyle branding, and retail marketing.
 
 
 Proven experience working with OEMs and managing multi-brand portfolios.
 
 
 Ability to translate technical product features into emotionally resonant customer messaging.
 
 
 Excellent communication, stakeholder management, and cross-functional leadership skills.
 
 
 Fluent in English.
 
 
 Applicants are requested to share their most recent resume
 
 
 
 We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary; other duties may be assigned as necessary
 
 .
 
</div>

Senior Brand Manager

Uniestate Properties

<div>
 
 Role &amp; Responsibilities:
 
 
 1.
 
 
 Team Leadership: Supervise and lead the customer team, including hiring, training, and performance evaluations. Ensure team members provide exceptional service to customers.
 
 
 2.
 
 
 Customer Relations: Build and maintain strong customer relationships through effective communication and problem resolution. Address client inquiries, concerns, and feedback promptly and professionally.
 
 
 3.
 
 
 Process Improvement: Develop and implement customer service policies, procedures, and standards to enhance the overall customer experience and streamline operations.
 
 
 4.
 
 
 Training and Development: Provide ongoing training to customer staff to ensure they are well-informed about the real estate industry and company policies.
 
 
 5.
 
 
 Complaint Resolution: Manage and resolve client complaints and issues, working with team members and other departments to find appropriate solutions.
 
 
 6.
 
 
 Quality Assurance: Monitor the quality of customer interactions, including phone calls, emails, WhatsApp, SMS, etc. and in-person meetings, to ensure professionalism and consistency.
 
 
 7.
 
 
 Client Feedback: Gather and analyze customer feedback surveys, and reviews to identify areas for improvement and make necessary adjustments to service processes and staff training.
 
 
 8.
 
 
 Data Analysis: Utilize data and metrics to assess the efficiency and effectiveness of the customer experience department. Use this data to make informed decisions and recommend improvements.
 
 
 9.
 
 
 Technology Integration: Implement and maintain customer relationship management (CRM) systems and other technology tools to enhance the customer service process (including the deployment of AI).
 
 
 10.
 
 
 Compliance: Ensure that the customer service department complies with all relevant real estate laws and regulations, as well as company policies and procedures.
 
 
 11.
 
 
 Reporting: Provide regular reports to senior management on customer service performance.
 
 
 
</div>

Head of Customer Relationship Management

PS I Real Estate LLC

We are seeking an innovative Marketing Manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.Job Responsibilities:<ul><li>Evaluating and optimizing marketing and pricing strategies.</li><li>Analyzing market trends and preparing forecasts.</li><li>Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies</li><li>Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support</li><li>Generating new business leads.</li><li>Increasing brand awareness and market share.</li><li>Coordinating marketing strategies with the sales, financial, public relations, and production departments.</li><li>Developing and managing the marketing department's budget.</li><li>Overseeing branding, advertising, and promotional campaigns.</li><li>Managing the marketing department's staff.</li><li>Preparing and presenting quarterly and annual reports to senior management.</li><li>Promoting our brand at trade shows and major industry-related events.</li></ul>Qualifications:<ul><li>Bachelor's degree in marketing, finance, business administration, or similar.</li><li>A master's degree in a relevant field will be advantageous.</li><li>At least two years' experience as a marketing manager in Real Estate industry.</li><li>Extensive knowledge of marketing strategies, channels, and branding.</li><li>Superb leadership, communication, and collaboration abilities.</li><li>Exceptional analytical and problem-solving skills.</li><li>Strong time management and organizational abilities.</li></ul>Job Type: Full-timePay: AED20,000.00 - AED25,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Arabic Speaker Marketing Manager with Real Estate Experience

Amani Trading FZE

Brand Marketing ManagerAs a brand marketing manager, your primary role is to develop and implement marketing strategies that promote a company&rsquo;s image or brand. You will be responsible for ensuring that the company&rsquo;s brand message is consistent across all marketing channels, including social media, advertising, and product packaging. Your goal is to increase brand awareness, drive customer engagement and loyalty, and ultimately increase sales.To achieve these goals, you will need to collaborate with multiple departments, including product development, sales, and management. You will work closely with product development teams to ensure that new products align with the overall brand message and that product launches are effectively marketed to the target audience. You will also work with sales teams to develop promotional campaigns that drive sales and increase customer engagement.Responsibilities of the Brand Marketing ManagerThe key responsibilities of a brand marketing manager include:<ul><li>Developing and implementing brand strategies: You will be responsible for developing and implementing marketing strategies that promote the company&rsquo;s brand and message. This will involve conducting market research, analyzing consumer trends, and developing targeted campaigns that resonate with the target audience.</li><li>Managing marketing campaigns: You will oversee the development and execution of marketing campaigns across various channels, including social media, email, and advertising. You will work closely with creative teams to develop compelling content that effectively communicates the brand message.</li><li>Collaborating with cross-functional teams: You will work closely with product development, sales, and management teams to ensure that marketing campaigns align with overall business objectives. You will also collaborate with external partners, such as advertising agencies and media outlets, to develop and execute campaigns.</li><li>Analyzing and reporting on brand performance: You will be responsible for analyzing the effectiveness of marketing campaigns and reporting on brand performance to management. This will involve tracking key performance indicators, such as website traffic, social media engagement, and sales data.</li><li>Staying current with industry trends: You will need to stay up-to-date with the latest marketing trends and technologies to ensure that the company&rsquo;s marketing campaigns remain relevant and effective.</li></ul>Brand Marketing Manager RequirementsTo be a successful brand marketing manager, you require a mix of technical skills, soft skills, and personal attributes. These include:<ul><li>Strong communication skills: You must be able to effectively communicate the company&rsquo;s brand message to internal and external stakeholders.</li><li>Marketing expertise: You should have a strong understanding of marketing principles, including market research, segmentation, and targeting.</li><li>Creative thinking: You should be able to think creatively and develop innovative marketing campaigns that resonate with the target audience.</li><li>Analytical skills: You should be able to analyze data and metrics to measure the effectiveness of marketing campaigns.</li><li>Project management skills: You should be able to manage multiple projects simultaneously and meet tight deadlines.</li><li>Leadership skills: You should be able to lead cross-functional teams and effectively communicate the company&rsquo;s vision and goals.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

BRAND AND MARKETING MANAGER

ALFAHIM

<div>
 
 
 Job Title
 
 
 
 Accounts Manager &ndash; Power Tools
 
 
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 
 
 
 Drive sales and promote CME products in a defined area or channel to achieve individual sales target set for the year and contribute to team targets as well as consequently to annual business unit revenue targets and high customer satisfaction.
 
 
 
 
 
 
 Accountabilities
 
 
 
 
 
 <ul>
 <li>
 
 Sales:
 
 Conduct regular field visits, understand customer&rsquo;s requirements to establish product need, availability, credit requirement and payment position. Discuss technical specifications in relation to product performance, suitability, and usage/application to key customers preparing and presenting related presentations and demonstrations from time to time to ensure selling product attributes are in line with the principal&rsquo;s guideline. In addition, negotiate deals and prices within his authority boundaries.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Operations:
 
 Maintain active customer profile database to ensure all relevant details are up to date when required by accurate collection of customer information. Prepare relevant documentation to ensure the deals are closed as per company guidelines and policies. Coordinate with the concerned department member to order the stock in a timely manner.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Claims Management:
 
 Review warranty claims (within the authority), approve or rejects (claims above the policy limits or outside of the warranty period) to ensure alignment with set warranty policies, processes and al to maximize customer satisfaction. Send consolidated monthly reports to line manager for necessary review.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Market Analysis:
 
 Conduct market intelligence to monitor competitors&rsquo; products, pricing and promotional activities versus CME products. Liaise with marketing department to plan and execute all relevant marketing activities approved by the line manager. Additionally, monitor and communicate market activities to the line manager.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Customer Relationship &amp; Satisfaction:
 
 Ensure customers remain abreast with product, technology changes/modifications, are adequately trained in order to specify products themselves and services by type of use. Build lasting relationships with customers to explore and develop new business opportunities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job Specific Information
 
 
 
 
 
 <ul>
 <li>
 
 Account Manager
 
 will be closely working with the line manager handling various defined accounts to sell assigned product category like Power Tools for managing project sales for managing high accounts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualification
 
 (e.g. Academic Qualification, Certifications, Licenses)
 
 
 
 
 <ul>
 <li>
 Diploma in Business, Marketing or equivalent.
 </li>
 <li>
 Bachelor's Degree is preferred.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 
 
 
 <ul>
 <li>
 5 years of minimum experience in sales &amp; account management within automotive/engineering products.
 </li>
 <li>
 Experience in automotive parts sales is preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Core Competencies
 
 
 
 
 
 <ul>
 <li>
 Communicate with Impact
 </li>
 <li>
 Demonstrate Teamwork
 </li>
 <li>
 Take Analytical Action
 </li>
 <li>
 Deliver Results
 </li>
 <li>
 Develop Oneself
 </li>
 <li>
 Show Adaptability
 </li>
 <li>
 Win with Customers
 </li>
 </ul>
 
 
</div>

Account Manager (Power Tools)

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