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customer service representative admin (mena | remote) Jobs in Farwaniya

customer onboarding specialist

Foodics

<div>Who Are We❓ 
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. 
The Job in a Nutshell
We are currently seeking a talented and motivated Customer Onboarding Associate to join our team in Kuwait. As a Customer Onboarding Specialist, you will play a crucial role in empowering sellers by providing comprehensive training on our cutting-edge POS platform and guiding them through the seamless implementation and installation of our state-of-the-art devices..
What Will You Do❓<ul><li>
Project Ownership: Manage the end-to-end delivery of new client projects, ensuring all milestones are met with precision and speed.</li><li>
Menu &amp; System Configuration: Lead the technical setup, including custom menu configurations and platform tailoring to meet specific client business needs.</li><li>
Integration Management: Coordinate and execute the setup of third-party integrations, ensuring a seamless data flow between the customer&rsquo;s tech stack and our platform.</li><li>
The Focal Point: Serve as the primary point of contact for the customer during the onboarding phase, acting as the bridge between their requirements and our internal capabilities.</li><li>
Scheduling &amp; Coordination: Masterfully handle high-volume appointment scheduling for training sessions, discovery calls, and technical reviews.</li><li>
Journey to 100%: Track and drive adoption metrics, ensuring the customer isn't just &quot;set up,&quot; but is actively utilizing every feature relevant to their success.</li></ul>
What Are We Looking For❓<ul><li>
Service Delivery Excellence: A natural flair for hospitality and service; you don't just close tasks, you create positive experiences.</li><li>
High-Stakes Time Management: The ability to juggle multiple complex onboardings simultaneously without letting a single detail slip through the cracks.</li><li>
Task-Oriented Mindset: You are motivated by &quot;getting it done.&quot; You thrive on checklists, deadlines, and clear deliverables.</li><li>
Communication Mastery: You can translate &quot;tech-speak&quot; into plain English for customers while providing clear, actionable feedback to our internal teams.</li><li>
Collaborative Spirit: Comfortable working in the &quot;grey area&quot; between Customer Success and Professional Services to ensure a smooth handoff.</li></ul>
Who Will Excel❓<ul><li><ul><li>
Experience: 1-2 years in a customer-facing implementation, onboarding, or project management role.</li><li>
Tech Savvy: Familiarity with API integrations, SaaS configurations, and CRM tools.</li><li>
Organization: Proven track record of managing project timelines and meeting KPIs.</li></ul></li></ul>
What We Offer You❗
We believe you will love working at Foodics!<ul><li>
We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.</li><li>
We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul> 

Requirements</div>

Customer Onboarding Specialist

Time Training Center

Job TitleEducation Sales Consultant (B2C / Retail Sales)LocationKuwaitCompanyEdoxi Training InstituteJob TypeFull-timeJob OverviewEdoxi Training Institute is looking for an enthusiastic Education Sales Consultant to guide students and professionals in selecting the right training programs and certifications. The role involves consultative sales, lead conversion, and student counseling to help individuals achieve their career goals.The ideal candidate is passionate about education, sales, and helping customers make informed decisions about their professional development.Key Responsibilities<ul><li>Respond to walk-in, online, and phone inquiries about training programs.</li><li>Provide course consultation and recommend suitable programs based on customer needs.</li><li>Convert leads into enrollments and achieve monthly sales targets.</li><li>Follow up with potential students via calls, emails, and messages.</li><li>Explain course benefits, certification value, schedules, and pricing.</li><li>Maintain customer data and sales activities in the CRM system.</li><li>Support marketing campaigns by contacting leads generated through ads and events.</li><li>Ensure excellent customer service and student experience.</li><li>Coordinate with the operations team for course scheduling and student onboarding.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business, Marketing, or related field.</li><li>1&ndash;3 years of experience in B2C sales, retail sales, or education counseling.</li><li>Strong communication and persuasion skills.</li><li>Ability to work in a target-driven sales environment.</li><li>Excellent interpersonal and customer service skills.</li><li>Fluent in English (Arabic is an advantage).</li></ul>Preferred Skills<ul><li>Experience in education sales, training institutes, or certification programs.</li><li>CRM or lead management system experience.</li><li>Ability to handle walk-in clients and online leads effectively.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have in B2C or retail sales?</li><li>Do you have experience in education, training, or course sales?</li><li>Are you currently located in Kuwait?</li></ul>

Education Sales Consultant(B2C/ Retail sales)

DHL Freight

<div>
 Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
 
 
 
 Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning
 
 
 .
 
 
 DHL Global Forwarding
 
 has an opening for an
 
 First Choice Lead
 
 in
 
 Ardiya
 
 ,
 
 Kuwait.
 
 
 
 Join us in connecting people and improving lives!
 
 
 
 In this First Choice Lead position
 
 
 
 
 <ul>
 <li>
 Execute business process quality &amp; improvement plans and processes to achieve defined business objectives
 </li>
 <li>
 Conduct regular Gemba walks to monitor live operations.
 </li>
 <li>
 Undertake process improvement initiatives in various areas such as sorting, warehousing, export documentation, transportation and freight forwarding operations to increase efficiency and quality to provide benefits to internal and external customers
 </li>
 <li>
 Resolve issues, reconcile data and use a structured approach to understand process improvement needs and to estimate potential benefits
 </li>
 <li>
 Suggest innovative process improvements and control methods, and develop them further
 </li>
 <li>
 Recommend performance indicators such as delivery time, damages, etc. to measure process dimensions and process improvements
 </li>
 <li>
 Recommend innovative process improvements and quality control methods, and develop them further
 </li>
 <li>
 Track KPIs and provide structured quality performance dashboards
 </li>
 <li>
 Adhere to project timelines, quality objectives and defined budgets
 </li>
 <li>
 Support implementation and hand over of solutions to the business owners
 </li>
 <li>
 Draft content and deliver training on business process improvement methodologies
 </li>
 <li>
 Coach consistent and effective application of the process excellence methodologies and share knowledge
 </li>
 <li>
 Connect with and influence other specialist departments and 3rd parties e.g. external service providers
 </li>
 <li>
 May convince others to accept new concepts, practices, and approaches
 </li>
 <li>
 Build strong, trusting cross-functional relationships with DHL managers
 </li>
 <li>
 Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
 </li>
 <li>
 Provide technical guidance to line managers and employees
 
 
 
 </li>
 </ul>
 
 Now, here is what we need from you!
 
 
 
 
 Education Level
 
 
 
 Bachelor&rsquo;s Degree or equivalent experience/qualification (Preferrable Industrial Engineers)
 
 
 
 Experience Level
 
 
 
 More than 4 years
 
 
 Preferably who has experience in Supply Chain or Freight Forwarding
 
 
 
 We offer:
 
 
 
 
 <ul>
 <li>
 Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
 </li>
 <li>
 Possible further career development
 </li>
 <li>
 Competitive salary
 
 
 
 </li>
 </ul>
 
 Why join DHL Global Forwarding?
 
 
 
 We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
 
 
 Our
 
 TOP EMPLOYER prestigious certification
 
 attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
 
 
 We aspire to become the undisputed leader in our industry,
 
 when people think of forwarding; we want them to think DGF
 
 because we have:
 
 
 
 <ul>
 <li>
 The largest global network with more than :30,000 passionate employees
 </li>
 <li>
 The most efficient processes and fastest response times
 </li>
 <li>
 The best solutions and best customer service
 
 
 
 </li>
 </ul>
 
 Our Vision:
 
 The Logistics Company for the World.
 
 
 
 Our Mission:
 
 Excellence. Simply Delivered.
 
 
 
 Our Purpose:
 
 Connecting People, improving lives.
 
 
 
 Our Values:
 
 Respect &amp; Results
 
 
 
 Our Goals:
 
 Employer, Provider, and Investment of Choice, Living Responsibility
 
 
 
 DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
 
</div>

First Choice Lead

<div></div><div>First Choice Lead 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning. DHL Global Forwarding has an opening for an First Choice Lead in Ardiya, Kuwait.
Join us in connecting people and improving lives! 
In this First Choice Lead position
<ul><li>Execute business process quality &amp; improvement plans and processes to achieve defined business objectives</li>
<li>Conduct regular Gemba walks to monitor live operations.</li>
<li>Undertake process improvement initiatives in various areas such as sorting, warehousing, export documentation, transportation and freight forwarding operations to increase efficiency and quality to provide benefits to internal and external customers</li>
<li>Resolve issues, reconcile data and use a structured approach to understand process improvement needs and to estimate potential benefits</li>
<li>Suggest innovative process improvements and control methods, and develop them further</li>
<li>Recommend performance indicators such as delivery time, damages, etc. to measure process dimensions and process improvements</li>
<li>Recommend innovative process improvements and quality control methods, and develop them further</li>
<li>Track KPIs and provide structured quality performance dashboards</li>
<li>Adhere to project timelines, quality objectives and defined budgets</li>
<li>Support implementation and hand over of solutions to the business owners</li>
<li>Draft content and deliver training on business process improvement methodologies</li>
<li>Coach consistent and effective application of the process excellence methodologies and share knowledge</li>
<li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li>
<li>May convince others to accept new concepts, practices, and approaches</li>
<li>Build strong, trusting cross-functional relationships with DHL managers</li>
<li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li>
<li>Provide technical guidance to line managers and employees</li></ul> 
Now, here is what we need from you!
<div><div><div><div>Education Level 
</div></div> 
<div><div>Bachelor&rsquo;s Degree or equivalent experience/qualification (Preferrable Industrial Engineers) 
</div></div> 
<div><div>Experience Level 
</div></div> 
<div><div>More than 4 years
Preferably who has experience in Supply Chain or Freight Forwarding
</div></div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Spa Staff.com

<div>
 You must be permitted to work in this country.
 
 
 Minimum experience required: over 1 year.
 
 
 Salary: Negotiable based skills and experience
 
 
 Location: Salmiya, KW
 
 
 Required Skills: Beauty Therapy Specialist, Chinese Treatments, Cosmetic Specialist, Deep Tissue Massage, Ear Candling
 
 
 Start date: Open Ended
 
 
 
 Details
 
 
 
 A Chinese massage center is recruiting Filipino massage technicians. Experience is required, and tho...
 
 
 A Chinese massage center is recruiting Filipino massage technicians. Experience is required, and those in Kuwait are preferred. The salary and benefits are generous
</div>

Full Time Massage Therapist for a High Street Salon in Kuwait .

Kuwait Computer Services

A well established Engineering Services/Testing, Inspection &amp; Certification Company in Kuwait is looking for a IT Support Specialist.Qualifications &amp; Requirements:VISA: Article 18 (Transferable only) WITH VALID CIVIL ID.Job Description:Key Responsibilities:<ul><li>User Support.</li><li>System Maintenance.</li><li>Software &amp; Hardware Setup.</li><li>Network Support.</li><li>Printer set up and Maintenance.</li><li>Documentation.</li><li>Security Support.</li><li>Training &amp; Assistance.</li><li>Vendor Coordination.</li><li>Software Installation.</li><li>System Back Ups &amp; Recovery.</li><li>IT Inventory Management.</li></ul>SkillsQualifications &amp; Requirements.Education: Bachelor's degree in Computer Science Eng., IT, or BCA a related field, or equivalent practical experience.Experience:2 to 3 years of hands on experience in IT support or a similar technical role,preferably in a company environment.Technical Skills:<ul><li>Proficient in troubleshooting hardware, operating systems &amp; office software.</li><li>Familiarity with ticketing systems.</li><li>Basic knowledge of HR/ACC systems.</li><li>Experience with setting up and troubleshooting all kinds of printers.</li><li>Experience with setting up and troubleshooting networking equipment(routers, switches, Wi-Fi)</li><li>Experience with back up solutions and disaster recovery planning.</li><li>Understanding of cybersecurity principles, firewalls, and anti-virus software.</li></ul>Soft Skills<ul><li>Problem-solving abilities; and attention to detail.</li><li>Communication and interpersonal skills; ability to explain technical issues to non-technical users.</li><li>Ability to prioritize tasks and work effectively under pressure.</li><li>Strong customer service orientation &amp; patience.</li><li>English ,Arabic Optional.</li></ul>Technology: Office 365 Email &amp; Admin, Windows Desktop &amp; Server OS, Knowlegde on Firewalls, Switches &amp; Routers Knowledge. Server Hardware.Work Details: Timings: 7:00 AM &ndash; 3:00 PM.Location: SubhanTo Apply: Send your CV and Civil ID copy to: hiringgiico@gmail.comShortlisted candidates matching will be called for interview.Job Type: Full-time

IT Support Specialist

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
We&rsquo;re looking for a Food Safety &amp; Quality Specialist to join the team and focus on growing our own 
Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minute delivery of 
groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, 
Jordan, Bahrain, Egypt, Oman and Iraq! 
 
 
What&rsquo;s On Your Plate?<ul><li>
Collaborate with other departments locally in order to achieve business objectives.</li><li>
Ensure that all employees receive the designated food safety &amp; quality training. Deliver and share the training materials, templates, procedures</li><li>
Support the execution of Food and health and safety inspections by gathering preliminary data and following up on the status of identified hazards or environmental concerns.</li><li>
Provide administrative support in the documentation of serious customer complaint escalations locally.</li><li>
Act as the initial filter for food safety and quality management queries, escalating technical or legal matters to the Specialist or Legal team as needed.</li><li>
Assist in the logistical coordination of product withdrawals, recalls, and serious incidents by tracking progress and maintaining records.</li><li>
Help monitor the completion of local food safety authority enforcement actions to ensure deadlines are met.</li><li>
Collect information on regulatory developments and assist in organizing internal measures accordingly.</li><li>
Assist in identifying procedures that require updates based on operational or regulatory shifts.</li><li>
Maintain the documentation library for product assortment (specifications, labeling, and supplier info) and follow up with external laboratories to ensure testing schedules are met.</li><li>
Facilitate the mystery shopper and product sampling activities at the store level.</li><li>
Compile data for regular reports to help prepare management reviews and track food safety objectives. 
Health &amp; Safety</li><li>
Support the execution of the H&amp;S inspection programme and follow up with departments to ensure the close-out of corrective actions.</li><li>
Assist in distributing H&amp;S priority updates to staff to maintain consistent communication.</li><li>
Assist in the collection of evidence and statements during investigations into accidents and near misses.</li><li>
Follow up on maintenance plan schedules with local operations to ensure H&amp;S safeguards remain active.</li><li>
Support the delivery of H&amp;S training sessions and ensure all staff competency records are filed and updated accurately.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
Degree in food science or related field</li><li>
3+ years of experience managing Food Safety and Quality/ Health and Safety in a large scale retail grocery, foodservice or manufacturing environment</li><li>
Fluent proficiency in the local language(s) and English</li><li>
Demonstrated ability to conduct risk assessments/evaluations and provide recommendations for risk mitigation or hazard identification.</li><li>
Ability to maintain appropriate current knowledge of the HACCP knowledge and H&amp;S Standards</li><li>
Experience leveraging technology to manage process</li><li>
Program management and experience of managing program change across multiple store locations</li><li>
Knowledge of food safety of local/regional laws and regulations and food trading standards</li><li>
Experience interacting and engaging with Authorities</li><li>
Demonstrated organizational skills and detailed orientation and ability to manage competing priorities.</li><li>
Maintain effective working relationships and foster teamwork in a diverse work group.</li></ul></div>

Associate Quality Assurance

Explore 146+ Customer onboarding specialist in Farwaniya this April. Find roles across top companies and apply now to boost your career.

146 customer onboarding specialist jobs In Farwaniya

Customer Onboarding Specialist

Education Sales Consultant(B2C/ Retail sales)

First Choice Lead

First Choice Lead

Full Time Massage Therapist for a High Street Salon in Kuwait .

IT Support Specialist

Associate Quality Assurance