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customer service representative

customer quality engineer

Emerson

<div>Job Summary
Emerson is dedicated to addressing our customers&rsquo; most complex challenges by delivering innovative solutions that use our world-class expertise and pioneering technologies. We are committed to consistently exceeding customer expectations, with Safety and Quality serving as the foundation of everything we do. This commitment ensures safer work environments while maintaining the highest standards of quality in the products and services we deliver. 
 
This position is part of Measurement Solutions for the MEA region and is based in Dubai, UAE.
In This Role, Your Responsibilities Will Be:
<ul><li>The role involves managing and supporting a range of activities, including:
</li><li>Act as the main point of contact for customer quality issues, inquiries, and audits
</li><li>Manage customer factory approvals and ensure all documentation is complete and accurate
</li><li>Handle customer feedback, complaints, and notifications, ensuring timely resolution
</li><li>Conduct root cause analysis and implement corrective and preventive actions (CAPA)
</li><li>Support the development and maintenance of dashboards and reports (e.g., Power BI)
</li><li>Analyze support requests and assist in issue resolution
</li><li>Maintain accurate records and documentation related to customer quality activities
</li><li>Participating in internal and external audits as required
</li><li>Collaborate with multi-functional teams to drive quality improvements
</li><li>Develop and Deliver QHSE related trainings to all employees
</li><li>Support the implementation and maintenance of ISO 9001 and other relevant standards
</li><li>Lead, Support &amp; Promote a culture of quality and continuous improvement across the organization as needed
</li></ul>Who you are?
<ul><li>You stay aligned with your goals and stay productive. You prepare content for communication that is impactful. You evaluate feedback and make necessary adjustments. You focus on creating an effective collaborative style.
</li></ul>For this role, you will need:
<ul><li>Solid computer skills, Microsoft Outlook &amp; Excel
</li><li>Strong verbal and written communication skills; must be proficient in English
</li><li>Strong experience with ability to understand customer(s) and the Emerson business environment
</li></ul>Preferred Qualifications that Set You Apart:
<ul><li>Engineering (Quality / Mechanical / Manufacturing) Bachelor&rsquo;s degree or equivalent experience
</li></ul>Our Culture &amp; Commitment to You!
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives&mdash;because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family&rsquo;s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.</div> <div></div>

Customer Quality Engineer

Meraki Star Electromechanical Works Contracting LLC

Job Summary:We are seeking a detail-oriented and proactive Quality Engineer. The ideal candidate will be responsible for ensuring that the products and processes meet established quality standards through effective inspection, testing, documentation, and continuous improvement activities. The role requires close coordination with production, procurement, and design teams to maintain high levels of customer satisfaction and regulatory compliance.Key Responsibilities:<ul><li>Develop, implement, and maintain quality control systems and procedures.</li><li>Perform in-process and final inspections of materials, components, and finished products.</li><li>Review and interpret engineering drawings, specifications, and quality requirements.</li><li>Conduct root cause analysis and implement corrective/preventive actions (CAPA) for non-conformities.</li><li>Monitor and report quality performance metrics; recommend improvements based on trends and analysis.</li><li>Prepare and maintain Inspection &amp; Test Plans (ITP), checklists, and other quality documentation.</li><li>Coordinate third-party inspections, audits, and customer quality visits.</li><li>Ensure compliance with ISO 9001 and other applicable standards and customer requirements.</li><li>Train and support production staff on quality procedures and product standards.</li><li>Participate in internal and external quality audits.</li><li>Conduct painting inspection.</li><li>Prepare and Conduct Process Audits.</li><li>Maintain documentation for the IMS.</li><li>Track and implement defect control method.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Mechanical, Industrial, or Manufacturing Engineering (or equivalent).</li><li>Minimum 4 years of experience in a quality role, preferably in [fabrication/manufacturing/oil &amp; gas, etc.].</li><li>Strong knowledge of ISO 9001:2015 and quality management systems.</li><li>Familiarity with NDT methods, welding inspection, and material specifications is a plus.</li><li>Proficient in MS Office and quality documentation tools.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Certifications like BGAS-CSWIP certification, or ISO internal auditor are advantageous.</li></ul>Key Competencies:<ul><li>Attention to detail and accuracy</li><li>Team collaboration and communication</li><li>Decision-making and accountability</li><li>Technical and analytical thinking</li><li>Commitment to continuous improvement</li></ul>Job Type: Full-time

Quality Engineer

sfwan ahmad technical services contracting

Job Title: Construction Sales EngineerExperience Level: 5 YearsLocation: [Dubai ]Employment Type: Full-timeSummary:A highly skilled Construction Sales Engineer with 5 years of experience in bridging technical engineering expertise with sales strategies to drive revenue and client satisfaction. Adept at identifying customer needs, developing tailored construction solutions, and managing the entire sales cycle from lead generation to project delivery. Proven track record in achieving sales targets, maintaining long-term client relationships, and collaborating with cross-functional teams to deliver high-quality projects.Key Responsibilities:Develop and execute sales strategies to promote construction products, systems, and solutions to contractors, developers, and consultants.Conduct technical presentations, demonstrations, and consultations to explain product specifications and benefits.Prepare accurate cost estimates, proposals, and tender documents.Negotiate contracts and manage commercial terms to ensure profitability and compliance.Liaise with design, engineering, and project management teams to ensure successful project execution.Maintain an active pipeline of leads and opportunities using CRM tools.Conduct market research to identify emerging trends, competitor activities, and potential growth areas.Provide after-sales technical support and handle client concerns professionally.Ensure compliance with safety standards, regulations, and company policies.Qualifications &amp; Skills:Bachelor&rsquo;s degree in Civil, Mechanical, or Construction Engineering (or related field).Minimum 5 years&rsquo; experience in sales within the construction or engineering sector.Strong knowledge of construction processes, materials, and systems.Excellent communication, negotiation, and presentation skills.Proven ability to meet or exceed sales targets.Proficiency in CRM software and MS Office Suite.Ability to work independently and as part of a cross-functional team.Valid driver&rsquo;s license and willingness to travel for client visits and site inspections.Performance Indicators:Achievement of annual sales targets.Growth in customer base and market share.Client satisfaction scores.Timely and accurate delivery of proposals and tenders.Career Path:With continued success, this role can progress into Senior Sales Engineer, Sales Manager, or Business Development Manager positions.Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Construction Sales Engineer .

Ventum MEP Air Conditioning L.L.C

Company DescriptionVentum is a leading manufacturing and engineering company based in the UAE. We operate across the GCC and Europe, specializing in HVAC, MEP, and offering innovative solutions for oil, gas, industrial, and commercial building sectors. Our services and products focus on environmental sustainability and quality solutions.Mechanical Sales EngineerThis full-time on-site role in Dubai requires a Mechanical Sales Engineer who will undertake the following responsibilities:<ul><li>Create and foster enduring, profitable relationships with company clients to promote product sales within the designated area.</li><li>Engage with mechanical engineers, consultants, procurement, and contractors to ensure successful product specifications.</li><li>Provide job quotes based on client project requirements.</li><li>Expand sales within the assigned territory, focusing on existing and new accounts.</li><li>Grow sales by establishing relationships with new contractors and furthering sales with existing ones.</li><li>Act as a valuable technical advisor, guiding the engineering and contractor community from the project's design phase through to commissioning.</li><li>Identify and nurture new business contacts and opportunities.</li><li>Stay informed about competitor activities and industry trends.</li><li>Prioritize effectively based on financial impact for business objectives.</li><li>Collaborate with inside and outside sales and corporate staff to meet customer requirements.</li><li>Complete essential reports (scheduling, target accounts, call reports, expenses, etc.).</li><li>Adhere to company policies, procedures, and safety guidelines.</li><li>Surpass sales targets through proactive efforts.</li><li>Manage intricate negotiations with senior-level executives.</li><li>Establish enduring rapport and relationships with customers.</li><li>Embrace new technologies and demonstrate business acumen.</li></ul>Qualifications:<ul><li>Education: Diploma in Mechanical, B.E Mechanical, B.Sc. in Mechanical Engineering degree required.</li><li>Experience: Minimum of two years in HVAC/MEP/Mechanical sales. Established client relationships in the local territory are a plus.</li><li>Software Proficiency: Strong knowledge of Autodesk Product Design Suite (specifically AutoCAD, Navisworks Simulate, AutoCAD Raster Design, Autodesk Recap), Autodesk Inventor, Autodesk Fusion 360.</li><li>HVAC Knowledge: Familiarity with HVAC systems such as Chilled Water System, Cooling Towers, Primary &amp; Secondary pumping systems, Hot Water System, Different types of AHUs, FCUs, VAV systems, etc.</li><li>Technical Communication: Ability to discuss highly technical concepts with prospective leads.</li><li>Communication Skills: Strong verbal, written, and interpersonal skills.</li><li>Industry Knowledge: A firm understanding of HVAC systems, components, and equipment.</li><li>Sales Proficiency: Strong sales skills for proposals, closing deals, and customer retention. Ability to promote products and assist mechanical engineers and contractors.</li><li>Technical Skills: Proficiency with Microsoft Office and CRM systems.</li><li>Independence: Ability to work independently.</li><li>Presentations: Conduct quality product presentations and meetings.</li><li>Motivation: Highly self-motivated individual to obtain orders for the products represented.</li><li>Organization: Excellent follow-through, time management, and contact management skills.</li><li>Customer Service: Must exhibit superior customer service skills.</li><li>Driving License: UAE Driving license is mandatory.</li></ul>Offered Benefits &amp; Eligibility Criteria:<ul><li>Salary Range: AED 3500 - AED 5000 per month, plus additional performance bonuses and comprehensive health benefits.</li><li>Location: Dubai, UAE.</li><li>Eligibility: Candidate must be available in the UAE.</li><li>Language Requirements: Proficiency in Hindi and English.</li><li>Licence Requirement: Applicants should hold a valid UAE driving license.</li><li>Availability: Immediate joining required.</li><li>2 years GCC OR UAE Experience is mandatory.</li></ul>How to Apply?If you're interested in this opportunity, kindly send your updated CV and a cover letter to: https://ventum.ae/careers/hvac-sales-engineer/Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>SALES AT UAE : 3 years (Required)</li></ul>Application Deadline: 30/08/2025

HVAC Sales Engineer

McDermott International, Ltd

<div>
 
 Job Description
 
 
 
 
 Job Overview:
 
 
 
 The Principal Electrical Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Electrical-related problems and will work independently with minimal guidance. The Principal Electrical Engineer may be responsible for leading functional teams or projects and is regarded as a specialist in the field of Electrical. As such, they must have in-depth expertise in Electrical as well as broad knowledge of the Electrical discipline within the Engineering function. Offshore project experience is required.
 
 
 
 Responsibilities
 
 
 
 
 Key Tasks and Responsibilities:
 
 
 
 <ul>
 <li>
 Perform conceptual, FEED, and detailed analyses and design as per design basis, project specifications, design codes, and standards
 </li>
 <li>
 Apply in-depth skills and broad knowledge of the business to address complex problems and nonstandard situations
 </li>
 <li>
 Prepare clear and accurate detailed design calculations and analyses including design reports and - procedures
 </li>
 <li>
 Manage own time to meet objectives and (as Lead Engineer) forecast and plan resource requirements
 </li>
 <li>
 Clearly communicate and explain difficult concepts and persuade others to adopt a point of view
 </li>
 <li>
 When acting as Lead Engineer, in addition:
 </li>
 <ul>
 <li>
 Direct small or medium Engineering team as a Lead Engineer
 </li>
 <li>
 Lead the Discipline engineering design of the assigned work area and complete it within the planned schedule and budget, in accordance with standards, MDR, and project-specific procedures and to a high professional standard
 </li>
 <li>
 Plan, organize, and direct all aspects of Discipline execution on the assigned project including scope, deliverables, schedule, and all worker resources - agree allocations with the Discipline Manager
 </li>
 <li>
 Ensure interfaces and deliverables are clearly identified
 </li>
 <li>
 Maintain responsibility for progress and productivity, identifying any required corrective action
 </li>
 <li>
 Act as project representative for Discipline during meetings with the Project Team, Customer discipline lead, and relevant agencies such as certifying authorities, auditors, third parties, etc.
 </li>
 </ul>
 <li>
 Become fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues Interpret contractual requirements as they relate to engineering execution
 </li>
 <li>
 Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates
 </li>
 <li>
 Provide similar support for Variation Orders
 </li>
 <li>
 Interface with all disciplines to develop clash-free designs
 </li>
 <li>
 Interface with other departments to obtain input for Discipline designs and drawings
 </li>
 <li>
 Maintain close coordination with other engineering disciplines, Planning, Fabrication, Marine, and Project Management teams, as required
 </li>
 <li>
 Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to the Discipline Lead Engineer and Discipline Manager
 </li>
 <li>
 Prepare estimates for bid proposals, including technical query reviews, execution statements, and man-hour estimates, identifying software requirements and any other project-specific requirements. Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements
 </li>
 <li>
 Prepare, review, and (as Lead Engineer) approve Discipline engineering design basis, philosophies, and technical specifications
 </li>
 <li>
 Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity
 </li>
 <li>
 Review project schedule and fabrication schedule in relation to construction sequence, milestones, and engineering scope
 </li>
 <li>
 Attend project kickoff and review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required
 </li>
 <li>
 Provide technical direction and review of Designers producing products related to Electrical Engineering
 </li>
 <li>
 Prepare, review, and (as Lead Engineer) approve design reports and procedures
 </li>
 <li>
 Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables
 </li>
 <li>
 Assist procurement personnel in procuring Discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures
 </li>
 <li>
 Procurement assistance includes preparing, reviewing, and (as Lead Engineer) approving requisitions, evaluating technical quotations and preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by the Discipline Lead Engineer
 </li>
 <li>
 Assist in updating weight reports based on receipt of vendor information
 </li>
 <li>
 Review and (as Lead Engineer) approve vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary
 </li>
 <li>
 Review and (as Lead Engineer) approve design verification through single discipline check/interdisciplinary check (IDC)
 </li>
 <li>
 Provide technical support to fabrication queries, including identifying defect/rectification requirements
 </li>
 <li>
 Keep the Discipline Manager and Project Management Team apprised of all activities and concerns, technical, budgetary, and manpower related
 </li>
 <li>
 Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity
 </li>
 <li>
 Check final subcontractor and vendor data manuals to ensure that all requested data has been received and approved
 </li>
 <li>
 Present issues and problems to Customers in a timely manner and assist the Lead Engineer in negotiating resolution in accordance with project and company requirements
 </li>
 <li>
 Perform (as required) Technical Quality Audit reviews in accordance with MDR Global Procedures
 </li>
 <li>
 Assist Lead Engineer with responses to Customers and other agencies (such as certifying authorities, auditors, third parties, etc.) on their review and approval
 </li>
 <li>
 Capture lessons learned and entered them into MDR's Lessons Learned system
 </li>
 <li>
 Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, design calculations, software, requisitions, technical bid evaluations, technical queries, etc.
 </li>
 <li>
 Supervise and guide assigned engineers and coordinate with project Lead Designers for Discipline engineering and design deliverable
 </li>
 <li>
 Responsible for the engineering integrity of the assigned work area
 </li>
 <li>
 Monitor costs of own work processes
 </li>
 <li>
 Assist in the maintenance of departmental technical guidelines and standard calculation notes
 </li>
 <li>
 Participate in the development and maintenance of Global Procedures, Software, and Standards
 </li>
 <li>
 May participate in standards development committees or task groups such as API
 </li>
 <li>
 Identify and provide training to staff in specific techniques and proprietary software
 </li>
 <li>
 Provide information on employee performance to the Discipline Manager
 </li>
 <li>
 Assist the Discipline manager in interviewing job applicants
 </li>
 <li>
 Review and (as Lead Engineer) approve material lists, P&amp;ID, etc. for Electrical equipment/systems and services for detailing the scope
 </li>
 <li>
 Update and (as Lead Engineer) approve specifications and data sheets for Electrical and bulk materials
 </li>
 <li>
 Review and (as Lead Engineer) approve Electrical system studies/calculations
 </li>
 <li>
 Prepare, review, and (as Lead Engineer) approve one-line diagrams and schematics diagrams
 </li>
 <li>
 Prepare, review, and (as Lead Engineer) approve electrical equipment building layout drawings
 </li>
 <li>
 Prepare, review, and (as Lead Engineer) approve lighting calculations/illumination study for the platform lighting system
 </li>
 <li>
 Prepare, review, and (as Lead Engineer) approve load lists or update load lists issued by Customer
 </li>
 <li>
 Coordinate and arrange for equipment inspection, FAT
 </li>
 <li>
 Participate in FAT &amp; inspection and preparation &amp; resolution of punch lists on the arrival of skid/material
 </li>
 <li>
 Prepare, review, and (as Lead Engineer) approve spare part lists and preservation reports
 </li>
 <li>
 Review and (as Lead Engineer) approve Pre-commissioning and commissioning index and provide technical assistance on-site during pre-commissioning and start-up as required
 </li>
 <li>
 Review and provide input to secondary cable routing (branch cable trays, channel trays, single tubing, etc.) where detailing is not done
 </li>
 <li>
 Advise fabrication yard of installation locations for small E&amp;I equipment that is not sufficiently detailed in the AFC drawings
 </li>
 <li>
 Prepare, review, and (as Lead Engineer) approve cable drum schedules
 </li>
 <li>
 Identify special tools, equipment, and requirements for commissioning and Hook-up
 </li>
 <li>
 Prepare/review Hook-up installation procedures
 </li>
 <li>
 Coordinate with vendors for installation and pre-comm/commissioning
 </li>
 <li>
 Coordinate work content split between onshore fabrication and installation
 </li>
 <li>
 Review and check the electrical equipment list
 </li>
 <li>
 Participate in the checking and (as Lead Engineer) approval of key discipline deliverables such as:
 </li>
 <ul>
 <li>
 All electrical studies using approved software
 </li>
 <li>
 C&amp;E chart and ESD logic diagrams
 </li>
 <li>
 Specifications, Datasheets, Requisitions, TBEs
 </li>
 <li>
 SLD, Interconnection, and trouble-shooting drawings
 </li>
 <li>
 Hazardous area classification drawings
 </li>
 <li>
 Instrument and F&amp;G detector layout
 </li>
 <li>
 Electrical Load list
 </li>
 <li>
 Lighting calculations &amp; lighting layout
 </li>
 <li>
 Error log reports
 </li>
 </ul>
 <li>
 Participate in HAZOP and SIL Studies
 </li>
 <li>
 Provide E&amp;I input to pre-comm. activities and offshore hook-ups
 </li>
 <li>
 When acting as Lead Engineer, in addition:
 </li>
 <ul>
 <li>
 Act as project-based Discipline point of contact in communications and meetings with Customer counterparts
 </li>
 <li>
 Ensure substantive communications are documented
 </li>
 <li>
 Prepare bids and project's Discipline engineering budget and execution plans, updating as required
 </li>
 <li>
 Identify project staff needs based on knowledge of individual engineers' skill sets and provide requests to the Discipline manager
 </li>
 <li>
 Plan, organize, and assign tasks, responsibilities, and man-hour budgets to the discipline team, and verify tasks are completed within budgets
 </li>
 <li>
 Plan Discipline Level 4 detail deliverable schedule/register compliant with the overall execution plan
 </li>
 <li>
 Prepare working forecasts identifying change management plans, corrective action, and real-time schedules
 </li>
 <li>
 Provide Discipline inputs for actual, planning, and forecasting progress reports including associated productivity
 </li>
 <li>
 Alert the project team of any deviation from the scope or a need for a change order
 </li>
 <li>
 Monitor KPI measurement results and take corrective action as necessary to improve Discipline performance, including performance at interfaces with others
 </li>
 <li>
 Coordinate with other Discipline Lead Engineers and Designers to ensure timely receipt of necessary design inputs
 </li>
 <li>
 Review and approve requisitions, technical quotation evaluations, and queries, compiled bid tabulations and recommendations, and purchase requisitions; and coordinate with Procurement to expedite vendor documents as required
 </li>
 <li>
 Lead the Discipline team during project audits (internal, Customer, and third-party technical audits) and Design Reviews
 </li>
 <li>
 Review comments from Customers &amp; other agencies on documents and drawings produced by the team and resolve and give guidance on their update and incorporation
 </li>
 <li>
 Assist the Discipline manager in the preparation of quarterly forecasts and manpower planning
 </li>
 <li>
 Anticipate project engineering needs and plan accordingly
 </li>
 <li>
 Coordinate with vendor for discipline-managed/procured items
 </li>
 <li>
 Assist the Discipline manager and Project Engineering Manager or Project Manager in the Performance Evaluation of project team members
 
 </li>
 </ul>
 </ul>
 Reports to:
 
 
 Project: Lead Engineer, Project Engineering Manager or Project Manager
 
 
 Functional: Supervising Engineer or Engineering Manager
 
 
 Liaise With: All Engineering disciplines, Fabrication Groups, Safety Dept,
 
 
 Project Management Team, Document Control, Project Planner, Project Cost Controller, QC and Certification Group, Procurement Group, Subcontractors and Vendors, and Customers
 
 
 Supervises: Senior Electrical Engineers and Electrical Engineers
 
 
 
 Qualifications
 
 
 
 
 Essential Qualifications and Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering or Master&rsquo;s degree preferred
 </li>
 <li>
 15-20 years of experience in oil and gas with major contractors or consultants predominantly performing detail design
 </li>
 <li>
 Detailed knowledge of design techniques and analysis methods, and detailed knowledge of the theory, content, and application of standards, codes, and guidelines as applicable
 </li>
 <li>
 Knowledgeable in project coordination and execution skills
 </li>
 <li>
 Preferably Registered Professional Engineer or member of a professional engineering society
 </li>
 <li>
 Develop communication and presentation skills (e.g., write technical papers, participate in conferences and/or seminars, present design solutions, and/or present topics at "lunch and learns"; etc.)
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
 For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
 
 
</div>

Principal Electrical Engineer

KDU Group

Job descriptionOpportunity for Fulltime position of Sales Engineer NAVCOMYou are expected to act as a good company representative in a highly professional manner and be a reliable consulting expert to the customers and maintain good relationships.Your responsibilities include identifying, developing, and growing the sales revenue and marketing of KDU range of Navigation and Communication products, solutions and services.Your activities shall include but not limited to:<ul><li>Execute Daily / Weekly Customer contact Plan to include new and existing customers.</li><li>Conduct online customer presentations and prepare sales/project proposals.</li><li>Actively seek and develop new opportunities with customers.</li><li>Promote sales activities, by developing and concentrating on new Key Accounts and developing business with existing Accounts.</li><li>Log and maintain updated customer profile / activities / opportunities in the CRM.</li><li>Collect customer feedback and update Sales management.</li><li>Analyze the market in order to identify future customer requirements; participate in the development of the sales strategies.</li><li>Monitor order processing, invoicing, overdue&rsquo;s and follow up, if necessary.</li><li>Follow Quality Management system requirements.</li></ul>What we look for:<ul><li>Bachelor&rsquo;s Degree in Electronics and Communication with Post Graduate Diploma/Degree in Sales Management</li><li>Minimum two years of Direct Sales experience of Electronics / IT products</li><li>Sound knowledge of Navigation &amp; Communication product portfolio and competitor landscape will be an advantage</li><li>Previous experience of handling key Maritime clients will be an added advantage</li><li>Proficiency in written and spoken English</li><li>Excellent Relationship and Business development Skills</li><li>Ability to work under pressure and under own initiative</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Sales Engineer - Navigation & Communication

Johnson Controls

<div>What you will do 
The Sales Engineer- Service &amp; Maintenance is a key role, reporting to the Senior Sales Manager, responsible for our Residential, Commercial, Industrial and Infrastructure sectors in Dubai. You will be based in Dubai and will be part of the service and maintenance sales team that is focused on expanding our footprint and customer base to achieve our strong growth objectives. The team focuses on Selling Service and Maintenance Contracts for Fire Protection and Fire Detection Systems. 
 
You will concentrate on selling Annual Maintenance Contracts, Installation Solutions, Upgradation Jobs and growing our market share with new clients which includes Facility Management Companies, Real Estate Firms, MEP Contractors, Consultant &amp; End Users. As a member of this team, you will work in a vibrant environment that provides a platform for you to use your experience to deliver our business objectives for our UAE region. 
How you will do it 
As a Sales Engineer, you will use your in-depth technical expertise in Fire Protection and Detection products to chase, qualify and close new sales opportunities by generating new leads, attending presentations or meeting with clients, creating competitive, high-quality proposals, and taking part in the tendering and bidding process. You will support the Senior Sales Manager with any task or objective assigned and liaise, consult and co-operate with other Departments in the process of producing commercial proposals. You will liaise with the internal technical &amp; Sales team to meet the client requirements. Key requirement is the ability of estimate manpower required to quote for annual maintenance contract and modification projects. You will prepare and issue quotations in coordination with the estimation team. You&rsquo;ll demonstrate your expertise by differentiating Johnson Controls, leveraging your market understanding of our competitor&rsquo;s strategies, products and services. 
 
You are focused on seeking and developing long term customer relationships, and self-motivated to drive your territory growth. You&rsquo;re determined and consistent in your approach to work, managing multiple priorities simultaneously because of your excellent planning and time management skills.
What we look for
Required<ul><li>
Degree in Mechanical or Electrical or Mechatronics Engineering as applicable.</li><li>
Minimum 3 years&rsquo; experience in selling Maintenance &amp; Service contracts specifically for Fire Protection and Detection Products and Systems (Fire Fighting Equipment, Fire Alarm System, Central Battery System, Sprinklers System, Fire Fighting Pumps, Fire Suppression Systems, VESDA &hellip;etc.) within the UAE market.</li><li>
Proven track record of generating business through FM companies, end users and general contractors dealing with Fire Systems.</li><li>
Must be well versed with local civil defense rules &amp; basic NFPA standards.</li><li>
Proven track record of achieving sales for Fire portfolio within the UAE market.</li><li>
Proficient with Fire Products.</li><li>
Excellent presentation and communication skills.</li><li>
Highly customer oriented.</li><li>
Quality focus and self-driven personality.</li><li>
Determined, results driven and strong sales drive</li><li>
Fluent language skills in English.</li><li>
Ability to manage multiple tasks.</li><li>
UAE driving license is a must.</li><li>
The ability to use Salesforce CRM Software is a plus.</li></ul></div>

Sales Engineer - Fire, Service

Explore 3628+ Customer quality engineer in Dubai this September. Find roles across top companies and apply now to boost your career.