sales representative

receptionist

sales coordinator

relationship manager

sales associate

customer relations representative

Sandvik

<div><div>We are looking for a Customer Service Representative who will support the Middle East Region for Crushing and Screening business by processing sales orders, quotation requests and enquiries for all equipment spare parts, tools and consumable products from customers and distributors. These services include quoting and booking of orders as well as logistic support functions such as following up on dispatches and assisting with documentation.</div><div>
The resource will also support commercial strategies of the sales representatives through agreed complementary commercial activities from the office. For this reason, he/she will develop knowledge of the available products and services to support the Sales and Service team in the management of customers and distributors enquiries from a technical point of view.</div><div></div><div>
Your responsibilities</div><div>
As a Customer Service Representative, you will:</div><ul><li><div>
Provide new and existing customers with the best possible service in relation to billing inquiries, suggestions, and complaints.</div></li><li><div>
Be responsible for handling customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution.</div></li><li><div>
Provide timely responses to customer inquiries by telephone and/or email like product availability, prices, delivery times, and the status of orders, so that enquiries are dealt with promptly and accurately.</div></li><li><div>
Process customer orders, bills and accounts, and applications, initiates maintenance and termination of accounts in system Aurora.</div></li><li><div>
Fulfill all the screening activities for new customers and suppliers according to Sandvik guidelines.</div></li><li><div>
Coordinate and track sales leads, monitor the progress of sales activities, and provide regular updates to the Sales and Service team.</div></li><li><div>
Coordinating communication between the dealers and global stakeholders.</div></li><li><div>
Actively monitoring of customer and supplier orders, process sales and invoices so that customer orders are dispatched and invoiced accurately and on time</div></li><li><div>
Communicate with staff from other areas in the organization, such as Production, Warehouse, Outbound Planner, Logistics, Finance to confirm the status of orders and resolve customer complaints.</div></li><li><div>
Troubleshoots and resolves customer complaints.</div></li><li><div>
Asks for quotations to external suppliers and manages the entire project from the quotation to the final purchase.</div></li><li><div>
Maintaining an archive of documentation related to the employee's work, including contracts for the supply of goods, specifications, additional agreements, commercial offers and other documents.</div></li><li><div>
Develops sales skills and knowledge of the products, services, and customers by working closely with a more experienced sales representative to promote products, close orders and resolve problems.</div></li></ul><div></div><div>
Requirements<br>
<ul><li>The role is based Dubai, UAE.</li></ul></div><ul><li>To be successful in this role, you will be service-minded, possess strong communication skills and can work independently as well as in a team.</li><li>Multicultural communication experience is mandatory. Ability to multitask and prioritize, detailed oriented and proactive approach.</li><li>Languages: English will be a natural working language and Hindi or Arabic will be an advantage.</li><li>Knowledge of SAP, Aurora and Salesforce is a competitive advantage.</li><li>The position would require 10% of the time travelling.</li></ul></div>

Customer Service Representative Middle East (Crushing and Screening)

Kaizen Asset Management Services

<div><p>KAIZEN Asset Management Services, a premier property management firm based in Dubai, is committed to excellence in service and client satisfaction. We are currently seeking a highly skilled and motivated Customer Service Representative, specifically targeting Emirati talent, to enhance our team's capability in providing outstanding customer support.</p><p>
This role will be instrumental in maintaining and improving the relationship between our company and our clients by providing exemplary service. The successful candidate will demonstrate professionalism, cultural knowledge, and a commitment to delivering the highest standards of customer service.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Respond to customer inquiries promptly and professionally through various communication channels, including phone and email.</li>
<li>Provide detailed information about our property management services, leasing options, and amenities.</li>
<li>Address customer concerns and resolve issues effectively, ensuring a high level of customer satisfaction.</li>
<li>Maintain accurate records of customer interactions and update the CRM system as needed.</li>
<li>Collaborate with other departments to ensure customer requests are met in a timely manner.</li>
<li>Provide feedback on customer interactions to improve service delivery and customer experience.</li>
<li>Conduct follow-ups to ensure that customers are satisfied with the resolution of their inquiries.</li>
<li>Assist in developing and implementing customer service initiatives to enhance overall customer engagement.</li>
<li>Stay informed about industry trends and developments to better assist customers.</li>
</ul><p><b>Requirements</b></p><p><b>
Education &amp; Nationality:</b> Bachelor's degree in a relevant field. Must be an <b>Emirati National</b> with a <b>Family Book.</b></p><p><b>
Experience:</b> Customer service experience (real estate/property management preferred).</p><p><b>
Skills:</b>
</p><ul><li>Proficient in Arabic and English (written and spoken).</li>
<li>Good with Microsoft Office (especially Excel) and CRM software.</li>
<li>Strong organizational, problem-solving, and interpersonal skills.</li>
</ul><p><b>Qualities:</b>
</p><ul><li>Self-motivated team player interested in new technology.</li>
<li>Able to work well in a fast-paced environment, anticipate issues, and offer solutions.</li>
<li>Detail-oriented and professional.</li>
</ul><p></p><p>CAN JOIN IMMEDIATELY.</p></div>

Customer Service Representative - Emirati Talent

International Free Zone Authority | IFZA

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.
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 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
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 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
  </li>
  <li>
   Issuing quotes and providing license-related documentation to clients and professional partners
  </li>
  <li>
   Monitoring and updating the CRM system regularly when managing a portfolio of work
  </li>
  <li>
   Accurately analyzing the content of all documentation such as passports, application forms and resolutions
  </li>
  <li>
   Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
  </li>
  <li>
   Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
  </li>
  <li>
   Fostering long-lasting business relationships with clients and professional partners
  </li>
  <li>
   Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
  </li>
  <li>
   Operating closely with sales, finance, and renewals departments
  </li>
  <li>
   Performing other job-related duties as assigned by Management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full English proficiency is required
  </li>
  <li>
   Additional spoken languages are a plus
  </li>
  <li>
   Intermediate computer literacy is required e.g., MS Office
  </li>
  <li>
   Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
  </li>
  <li>
   Strong attention to details
  </li>
  <li>
   Customer Service and Client Relationship Management experience is advantageous
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 As an employee of IFZA, you can expect:
 <br/>
 <br/>
 <ul>
  <li>
   24 working days as annual leave
  </li>
  <li>
   Annual flight home
  </li>
  <li>
   Life insurance plan
  </li>
  <li>
   Medical insurance plan (with the option to upgrade at your own cost)
  </li>
  <li>
   Bonus scheme (in relevant departments)
  </li>
  <li>
   Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
   <br/>
   <br/>
  </li>
 </ul>
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</div>


Client Relations Officer

CREDITCARE CREDIT MANAGEMENT LLC

<p><b>Hiring: CSR/ </b></p><p><b>Company:</b> Creditcare Credit Management<br/><b>Location:</b>Dubai, UAE<br/><b>Salary:</b> Up to AED 3,500<br/><b>Experience:</b> Minimum 1 year in a collection agency</p><p><b>Job Overview:</b></p><p>Creditcare Credit Management is seeking a <b>femaleCustomer Service female</b> to work as a <b>Financial Advisor</b>. The candidate must have strong collection skills and be capable of managing customer debts through structured salary-based repayment plans. She will act as a financial guide, helping clients settle their debts responsibly while maintaining professionalism and empathy.</p><p><b>Key Responsibilities:</b></p><ul><li>Act as a financial advisor to clients with outstanding bank debts</li><li>Use negotiation and collection skills to recover dues from customer salaries</li><li>Develop and implement repayment strategies aligned with clients&rsquo; salary structures</li><li>Maintain accurate records of customer interactions and payments</li><li>Follow up on payment commitments and ensure timely collections</li><li>Meet daily and monthly recovery targets</li><li>Communicate clearly, respectfully, and professionally with all clients</li></ul><p><b>Requirements:</b></p><ul><li>Female candidates only (as per role requirement)</li><li>Minimum <b>1 year of experience</b> in a debt collection agency or sales/ customer Service</li><li>Excellent communication and negotiation skills</li><li>Strong understanding of salary-based repayment systems</li><li>Basic knowledge of UAE banking and credit systems</li><li>Proficient in MS Office and CRM tools</li><li>Ability to manage pressure and work towards deadlines</li></ul><p><b>What We Offer:</b></p><ul><li>Salary up to AED 3,500 per month</li><li>Monthly performance-based incentives</li><li>Supportive and growth-focused work environment</li><li>Training and career development opportunities</li></ul><p>Job Types: Full-time, Permanent, Fresher</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED3,500.00 per month</p>

CSR - Customer Service Representative Female Only

DICETEK LLC

<div><p><b>Job Summary:</b></p><p>
This combined role ensures compliance with regulatory requirements through thorough KYC processes while simultaneously delivering exceptional customer service via the relationship centre. The individual manages customer accounts, ensures documentation adherence, resolves queries, and nurtures client relationships.</p><p></p><p><b><br>
Key Responsibilities:</b></p><p><b>
KYC (Know Your Customer) Duties:</b></p><ul><li>
Verify customer identity and ensure all client documentation complies with local and international regulatory standards (e.g., FATCA, AML, etc.).</li><li>
Conduct due diligence checks for new and existing customers to assess and mitigate risks associated with client onboarding.</li><li>
Handle escalations and discrepancies related to KYC for both individual and corporate clients.</li><li>
Support audits and regulatory requirements related to KYC performance.</li></ul><p></p><p><b><br>
Relationship Center Duties:</b></p><ul><li>
Serve as a primary point of contact for customer inquiries, offering prompt and concise solutions.</li><li>
Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.</li><li>
Assist customers with account management, complaints, and general service requests.</li><li>
Work collaboratively with internal teams to ensure a seamless customer experience.</li></ul><p></p><p><b><br>
Skills &amp; Competencies:</b></p><ul><li>
Strong understanding of KYC norms, AML (Anti Money Laundering) guidelines, and regulatory frameworks.</li><li>
Excellent communication and customer relationship management skills.</li><li>
Attention to detail with the ability to identify discrepancies in documentation.</li><li>
Problem-solving and a customer-focused mindset.</li><li>
Proficient in CRM and KYC management tools or platforms.</li></ul><p></p><p><b><br>
Qualifications &amp; Experience:</b></p><ul><li>
Bachelor's degree in Business Administration, Finance, or a related field (preferred).</li><li>
5 + years of experience in KYC and/or customer relationship roles.</li><li>
Familiarity with banking systems, regulatory norms, and compliance tools.</li><li>
Certifications in AML/KYC (desirable) or willingness to obtain one.</li></ul></div><p></p>

Officer - KYC & Relationship Center Representative

Halapack

<p><b>Company Description</b></p><p>Halapack is a leading company in the packaging and printing industry. Our goal is to improve clean, healthy, and eco-friendly solutions for food packers and caterers.</p><p><b>Role Description</b></p><p>This is a full-time on-site role for a Sales Marketing Representative located in Dubai. The Sales Marketing Representative will be responsible for managing customer inquiries, developing sales strategies, providing training to the sales team, and sales management. The Sales Marketing Representative will also aim to achieve sales targets, customer satisfaction, and increased profitability. Company will provide a car, visa</p><p>Salary + comission on each sales</p><p><b>Qualifications</b></p><ul><li>Communication and Customer Service skills</li><li>Sales and Sales Management skills</li><li>Training and Presentation skills</li><li>Excellent interpersonal skills and ability to build relationships with customers</li><li>Must have UAE Driving license</li><li>Fluents in English</li></ul><p>Job Type: Full-time</p><p>Pay: From AED4,500.00 per month</p>

Sales and Marketig Lady

Align Staffing Solutions

<p>We are currently <b>hiring</b> for <b>Customer Service Representative </b>for one of our client.</p><p><b>Requirement - </b></p><ul><li>1 year experience in customer service role</li><li>Good communications skills</li><li>Fluency in speaking in Russian and English mandatory.</li></ul><p><b>Benefits</b> - Employment Visa, Medical Life Insurance, Transportation.</p><p>Working Days/Hours - 6 days working &amp; 10(9+1) hours duty with 1 hour break.</p><p>People with visit visa/cancelled visa/own visa can apply.</p><p><b>Apply now! Send your CV to: hiring@alignmanpower.com and mention- Customer Service Representative-Arabic Speaker in the Subject Line Or directly share your CV on WhatsApp at: 058 203 0330</b></p><p>Job Types: Full-time, Permanent</p><p>Pay: AED5,000.00 - AED7,000.00 per month</p>

Customer Service Representative-Russian Speaker

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