customer relations representative

Motifz

Company Name: Motifz Textile Pvt. Ltd. Location: Akhtar Saeed Road, Ferozepur Road, Lahore Job Type: Full-Time Shift: Morning (9:00 AM &ndash; 6:00 PM) Salary: PKR 35,000 &ndash; 40,000 (Based on Skills &amp; Experience)Position:Customer Service Representative (CSR)Job Summary:Motifz Textile Pvt. Ltd. is looking for a motivated and customer-oriented Customer Service Representative (CSR) to manage customer inquiries, resolve complaints, and provide accurate information regarding our products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customers professionally.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and live chat</li><li>Respond to customer queries related to orders, deliveries, and services</li><li>Resolve customer complaints efficiently and professionally</li><li>Maintain a high level of customer satisfaction</li><li>Follow company policies and customer service standards</li><li>Coordinate with internal departments for issue resolution</li><li>Meet daily and monthly service targets (KPIs)</li><li>Escalate complex issues to relevant departments when required</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree (preferred)</li><li>Excellent communication skills (English &amp; Urdu)</li><li>Strong problem-solving and customer-handling skills</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Ability to work under pressure and manage multiple tasks</li><li>Customer-focused mindset with a professional attitude</li></ul>Experience:<ul><li>Fresh candidates are encouraged to apply</li><li>Prior experience in call center or customer support will be an advantage</li></ul>How to Apply:Email: hr@motifz.com.pk WhatsApp: 0315-0149906Office Location: Akhtar Saeed Road, Ferozepur Road, LahoreJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

Silver Edge Technologies

Job Title: Customer Sales Representative &ndash; Night ShiftLocation: 491 Pak Block, Allama Iqbal Town, LahoreShift Timing: 8:00 PM &ndash; 5:00 AMJob Description: We are seeking a Customer Sales Representative (CSR) with excellent communication skills and a strong American English accent. The ideal candidate must be confident in handling customer calls, chats, and email support, providing an exceptional customer experience at all times.Requirements:<ul><li>Male/Female Both can apply</li><li>Packaging Sales Experience</li><li>Chat Support</li><li>Email Support</li><li>Call support</li><li>Fluent in English with an American accent</li><li>Excellent verbal and written communication skills</li><li>Confident and professional while dealing with customers over calls, chats, and emails</li><li>Ability to handle multiple tasks efficiently</li><li>Previous customer service or sales experience is a plus</li></ul>Perks and Benefits:<ul><li>Competitive Basic Salary + Commission</li><li>Professional and friendly work environment</li><li>Training provided</li><li>Growth opportunities within the company</li></ul>Important:<ul><li>Night shift only (8 PM to 6 AM)</li><li>Location: 491 Pak Block, Allama Iqbal Town, Lahore</li><li>Candidates must be able to commute to the office during these hours.</li></ul>How to apply: Just apply on indeed and we will reach you Via WhatsApp with interview timing and pin location.Job Type: Full-timePay: Rs50,000.00 - Rs50,001.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>only onsite interview is available so read the job post before applying</li><li>Only night shift as we work in USA so read job post before applying</li></ul>Experience:<ul><li>CSR: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Sales Representative (CSR)

Cardiff MED Institute

WE&rsquo;RE HIRING &mdash; CUSTOMER SERVICE REPRESENTATIVE (CSR)Join The Cardiff Group &mdash; Be the First Voice of Our Organization!Key Responsibilities:<ul><li>Handle customer queries via calls, WhatsApp, emails, and inboxes, Physically in the office.</li><li>Provide basic course information professionally</li><li>Tag &amp; forward leads to Team through CRM/QMS</li><li>Maintain daily call logs and inquiry records</li><li>Ensure a positive &amp; professional customer experience</li></ul>Eligibility Criteria:<ul><li>Intermediate / A-Levels / BA / BSc</li><li>2&ndash;3 years experience in CSR, receptionist, call center, or QA roles</li><li>Excellent communication skills (English + Urdu)</li><li>Well-groomed, confident &amp; customer-friendly personality</li></ul>Required Skills:<ul><li>Strong grip on MS Word, Excel &amp; PowerPoint</li><li>Good email writing &amp; typing skills</li><li>CRM handling &amp; data management</li><li>Quick learner with problem-solving attitude</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

ProMarketens

Remote Customer Sales Representative (CSR)Location: On-siteJob Type: Full-TimeAbout Us: We are a dynamic team seeking experienced Customer Sales Representatives (CSR) to join our growing on-site workforce. If you thrive in sales environments and have a proven track record in customer service or sales roles, we would like to hear from you.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls with professionalism and confidence.</li><li>Identify customer needs and recommend products/services that align with those needs.</li><li>Maintain and manage customer accounts efficiently, ensuring high levels of customer satisfaction.</li><li>Meet or exceed monthly sales targets.</li><li>Provide accurate product information and resolve any customer issues.</li></ul>Qualifications:<ul><li>Experience in a CSR role is preferred (minimum 1-2 years).</li><li>Strong communication and persuasion skills.</li><li>Ability to work independently in an on-site setting.</li><li>Must be detail-oriented, with a focus on delivering excellent customer service.</li><li>Proficient with CRM software and Microsoft Office tools.</li></ul>What We Offer:<ul><li>Competitive base salary plus commission structure.</li><li>Opportunities for career growth based on performance.</li></ul>Please Note: We are not providing any health or safety benefits at this time. However, we offer a supportive remote work culture and attractive incentives.Job Types: Full-time, FresherWork Location: In person

CSR - Customer Service Representative

Abendsoft

We are looking for a skilled Customer Service Representative to join the team.The ideal candidate will have very good English, both written and verbal. They must be able to communicate clearly and appropriately. The goal for the customer service is to always be on top of emails and all customer enquiries. There should never be outstanding emails without reason.<ul><li>Job Description:</li><li>Handle customer tickets promptly and professionally following the values of the business through emails.</li><li>Know and understand good English. With the ability to show this on text</li><li>Critically think on how to deal with situations to always &lsquo;save&rsquo; the customer.</li><li>Report any emerging patterns in customer complaints to the manager who will then feed this back to us in the UK.</li><li>Have a mindset &lsquo;always strive to exceed customer expectations and enhance the overall satisfaction.&rsquo;</li><li>Ability to meet daily email targets while maintaining quality and accuracy in responses.</li><li>Keep the number of emails monitored and low for all enquires, aim to respond within 12 working hours of an email coming it .</li><li>Requirements:</li><li>Experience on the shopify platform.</li><li>Working in a fast paced environment</li><li>Previous experience dealing with customer emails.</li><li>Excel and use of ChatGpt</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of Customer Service experience do you have?</li><li> Do you have experience with calling customers (english) - how many years?</li><li>From your previous experience, how many emails can you handle in a 8 hour shift?</li><li>How do you deal with an angry customer threatening to leave a bad review?</li><li>Are you able to work on-site in the office in Lahore, Johar Town?</li><li>Are you able to work Monday - Friday + either Sat or Sun from 12pm-9pm?</li><li>Are you able to speak fluent english?</li></ul>

Sybrid Pvt Ltd.

<ul><li>Answer calls professionally</li><li>Respond to customer inquiries</li><li>Handle and resolve customer complaints</li><li>Provide customers with product and service information</li><li>Process orders, forms, and applications</li><li>Identify and escalate priority issues</li><li>Coordination with concerned department in cases customer query needs second step follow-up.</li><li>Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.</li><li>Any other task assigned by line manager.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Relationship Officer

Delenzo Technologies

Sales Representative &ndash; Outlet (Retail Sales Executive)Company: Hope Enterprises Industry: Consumer Electronics / Cameras / Audio-Video Products Location: Lahore, Pakistan Job Type: Full-Time Salary: Market Competitive + Commission/IncentivesJob OverviewHope Enterprises is hiring an energetic and customer-focused Sales Representative (Outlet) for our retail outlet in Lahore. We are looking for a professional sales person with strong retail skills&mdash;who can handle walk-in customers, meet sales targets, and deliver an excellent in-store experience.Key Responsibilities<ul><li>Greet and assist walk-in customers in a professional and friendly manner.</li><li>Understand customer needs and recommend the right products (cameras, lenses, audio gear, accessories).</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Maintain high customer satisfaction and strong after-sales support.</li><li>Demonstrate products and explain features confidently.</li><li>Handle billing support, order placement, and basic sales documentation.</li><li>Ensure proper product display, merchandising, and stock arrangement.</li><li>Keep outlet clean, organized, and brand-representative at all times.</li><li>Coordinate with the team for stock updates, promotions, and new arrivals.</li><li>Report daily sales performance and customer feedback to management.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum Education: Intermediate / Bachelor&rsquo;s preferred</li><li>Experience: 1&ndash;3 years in outlet/retail sales (electronics, mobiles, fashion outlets, brand stores).</li><li>Excellent communication and customer dealing skills.</li><li>Confident personality with strong selling and persuasion ability.</li><li>Target-driven mindset and ability to work under pressure.</li><li>Basic computer knowledge (POS/billing and MS Excel is a plus).</li><li>Willing to work in shifts and on weekends (as per outlet timings).</li></ul>How to ApplySend your updated CV to: hr@hope.com.pk Subject: Application &ndash; Sales Representative (Outlet)Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Sales Representative – Outlet (Retail Sales Executive)

Explore 611+ Customer relations representative in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.

611 customer relations representative jobs IN Lahore Pakistan

Customer Service Representative (CSR)

Customer Sales Representative (CSR)

Customer Service Representative (CSR)

CSR - Customer Service Representative

CSR - Customer Service Representative

Customer Relationship Officer

Sales Representative – Outlet (Retail Sales Executive)