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Al-Futtaim

<div>Job Requisition ID: 171812
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role:

This role is the representation of the brand &amp; division to the customer, and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement &amp; customer retention. 


What you will do:
<ul>
<li>Build long-term relationships with customers to ensure customer retention &amp; loyalty.</li>
<li>Achieve financial objectives by upselling &amp; discount control, to meet monthly revenue targets.</li>
<li>Actively engage with the customer through consultation on customer needs &amp; service requirements, through the whole service process, in order to ensure the vehicle is fixed right the first time.</li>
<li>Coordinate with the Production Team to ensure timely progress updates of the vehicle to customers at all times to keep the customer informed and to maintain the on-time-delivery commitment.</li>
<li>At the time of delivery (of the vehicle), ensure that the customer is provided a detailed explanation of all work performed &amp; cost associated with those repairs, for the customers to understand the value-addition of services rendered by the business.</li>
<li>Effectively manage customer complaints to satisfactory closure of all complaints, to sustain &amp; improve the Customer Service Value &amp; Net Promoter Scores.</li>
<li>Active compliance to all Standard Operating Procedures, Company policies &amp; Distributor Programs to ensure consistency in the customer experience.</li></ul> 


Required skills to be successful:
<ul>
<li>Diploma or Bachelor of Automobile /Mechanical Engineering.</li>
<li>3 to 5 years overall experience with the automotive industry, preferably in a similar service role.</li>
<li>Working knowledge of MS office, SAP knowledge preferred.</li>
<li>Customer handling skills.</li>
<li>Good communication skills.</li>
<li>Conversant English &amp; basic Arabic speaking.</li>
<li>Technically proficient.</li>
<li>Product and process knowledge</li></ul> 


About the team:

Our team is dedicated to delivering exceptional customer service and ensuring a seamless aftersales experience. You will work closely with customers, Reception Managers, Aftersales Managers, and Workshop Teams to achieve our service and sales revenue targets. This role requires a high level of customer relationship skills to increase customer retention and loyalty. Our team values collaboration, dedication, and a commitment to excellence, and we are looking for someone who shares these values to join us. 


What equips you for the role:
<ul>
<li>Customer oriented.</li>
<li>Honest and responsible.</li>
<li>Culturally sensitive.</li>
<li>Good teamwork.</li>
<li>Excellent interpersonal skills</li></ul> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Service Advisor - Commercial Vehicles

MOOEi

Job Offer &ndash; Social Media &amp; PR Specialist (360&deg; Fashion Communications)Location: Dubai, UAE Industry: Luxury Women&rsquo;s Fashion Employment Type: Full-timeAbout UsWe are a luxury women&rsquo;s fashion house redefining elegance and exclusivity through ready-to-wear and couture collections. As we expand regionally and internationally, we are seeking a Social Media &amp; PR Specialist who understands 360&deg; fashion communications &mdash; blending social media, PR, influencer relations, events, and brand positioning into one seamless strategy.Role OverviewThe Social Media &amp; PR Specialist will be the voice and face of the brand, managing both online presence and real-world exposure. This role requires a deep understanding of luxury women&rsquo;s fashion, digital storytelling, and brand positioning. The ideal candidate is equally comfortable creating reels, coordinating with influencers, writing press releases, and organizing fashion events.Key ResponsibilitiesSocial Media (Digital Presence)<ul><li>Create and publish daily posts, reels, and stories across Instagram, TikTok, Facebook, and emerging platforms.</li><li>Engage with the audience: reply to DMs, comments, and customer inquiries in a luxury brand voice.</li><li>Develop monthly content calendars and align them with collection launches and events.</li><li>Monitor performance (engagement, reach, conversions) and optimize content strategy.</li></ul>Public Relations (Reputation &amp; Media)<ul><li>Build and manage relationships with influencers, fashion editors, and stylists.</li><li>Identify, negotiate, and manage influencer collaborations (ambassadors, barter deals, paid partnerships).</li><li>Draft and distribute press releases, press kits, and media coverage reports.</li><li>Secure features in high-end fashion publications (Vogue, Harper&rsquo;s Bazaar, Elle, Grazia).</li></ul>Events &amp; Activations<ul><li>Plan and execute brand events, pop-ups, and collection launches.</li><li>Curate guest lists including VIP clients, media, and influencers.</li><li>Coordinate invitations, media coverage, and event logistics.</li><li>Ensure the brand experience reflects exclusivity and luxury identity.</li></ul>Brand Positioning &amp; Identity<ul><li>Maintain consistent brand tone, voice, and visual identity across all communications.</li><li>Translate the Creative Director&rsquo;s vision into social + PR campaigns.</li><li>Position the brand as a leader in luxury women&rsquo;s fashion in GCC and global markets.</li><li>Monitor competitors and ensure brand differentiation.</li></ul>360&deg; Strategy &amp; Growth<ul><li>Report on performance across social, PR, and events.</li><li>Suggest strategies to grow brand awareness and loyalty.</li><li>Monitor online mentions and protect brand reputation.</li><li>Collaborate with marketing and sales teams to align campaigns with business goals.</li></ul>Qualifications<ul><li>Proven experience in social media, PR, and events &mdash; ideally in the luxury fashion sector.</li><li>Strong knowledge of women&rsquo;s fashion trends and GCC fashion culture.</li><li>Existing network of influencers, stylists, and media contacts is a strong plus.</li><li>Excellent communication and negotiation skills.</li><li>Creative mindset with strong visual storytelling ability.</li><li>Fluent in English (Arabic is a plus).</li></ul>We Offer<ul><li>A creative and inspiring work environment in a luxury fashion house.</li><li>Competitive salary + performance-based incentives.</li><li>Opportunities to attend international fashion events and collaborate with high-profile influencers.</li><li>Career growth in PR, brand management, and international fashion exposure.</li></ul>To Apply: Send your CV and portfolio (examples of social/PR campaigns you&rsquo;ve managed) via WhatsApp 058 888 8864Job Types: Full-time, Permanent, ContractPay: AED3,000.00 - AED10,000.00 per month

Marketing & PR Manager

Emirates NBD

<div>
 
 
 About ENBD
 
 
 
 
 
 
 Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
 
 
 
 
 
 
 &ldquo;In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family&rdquo;
 
 
 
 
 
 
 As part of our ongoing efforts, we are creating a pipeline of potential national candidates for upcoming
 
 Customer Relationship Officer
 
 opportunities.
 
 
 
 
 
 
 Job Overview:
 
 
 
 
 
 
 As a
 
 Customer Relationship Officer
 
 at Emirates NBD, your role is to provide consistently an excellent service to all
 
 Priority Banking
 
 customers for their banking needs. The objective is to improve customer profitability and loyalty to the bank through such service.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 To be accountable for client satisfaction and service quality levels at the branch by ensuring clients&rsquo; expectations are met consistently.
 </li>
 <li>
 Take full responsibility and ownership for Priority Banking customer service at the branch.
 </li>
 <li>
 Check for completeness of documentation and tracking in system prior to account opening
 </li>
 <li>
 Check for completeness of documents and form before sending Credit card applications to Cards Team
 </li>
 <li>
 Liaising with compliance and various other departments for following up and submission of documents or relevant matte
 </li>
 <li>
 Action and Review of CRM cases assigned to Priority Banking Centers
 </li>
 <li>
 Set and track sales account targets
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Skills And Experience
 
 
 <ul>
 <li>
 University Degree in Business or Finance
 </li>
 <li>
 1-2 years of experience in Customer Service Function within a Bank
 </li>
 <li>
 Experience in Finacle, Fin One, MS Excel and MS office.
 </li>
 </ul>
 
 
 
 
 
 There&rsquo;s never been a better time to join Emirates NBD.
 
 
 
 We&rsquo;re one of the region&rsquo;s most recognizable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
 
 
 
 
 
 At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.
 
 
 
 
 
 
 By joining our talent pool, you will be among the first considered when suitable Assistant Relationship Manager positions become available.
 
 
 
 
 
 
 We look forward to staying connected with you!
 
 
 
</div>

Future Job Opportunities - Customer Relationship Officer - UAE National

Swaad Station Restaurant

We are looking for a Digital Marketing Specialist for our Clinic Division based in DubaiConducting Market Research &amp; Competitor Analysis: Perform thorough market research to understand industry trends, customer behavior, and competitor strategies. Use this data to refine and adjust marketing tactics for improved outreach and effectiveness.Designing Tailored Packages: Collaborate with relevant departments and doctors to design customized service packages that align with both customer needs and departmental goals. Ensure these packages are well-structured and effectively communicate the clinic&rsquo;s offerings.Monthly Submission of Research and Packages: Compile the market research findings and package details, and submit them for official review. This ensures all plans are reviewed in time for the next month&rsquo;s campaigns.Social Media Strategy Development: Develop and implement comprehensive strategies to boost engagement, enhance brand presence, and increase bookings across platforms such as Instagram, Facebook, and LinkedIn. Manage and optimize these social media channels to ensure consistent and impactful messaging.Campaign Creation &amp; Lead Generation: Create targeted marketing campaigns and strategies designed to generate quality leads.Budget Allocation: Allocate a monthly budget across social media platforms to generate leads.Analytics &amp; Reporting: Monitor and analyze the performance of all digital marketing initiatives, including social media engagement and website traffic. Provide detailed insights and recommendations for ongoing improvements and optimization.Lead Distribution &amp; Coordination: Equitably distribute incoming leads to the call center team. Maintain close coordination with the telesales and customer relations teams to ensure timely and effective responses to potential clients.Business Growth &amp; Strategy: Drive the overall growth of Better Life Clinic through the execution of strategic digital marketing campaigns. Continuously assess and refine strategies to maximize business expansion and customer acquisition.Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in Clinic or Hospital Industry?</li><li>Please mention your current salary and expected salary.</li></ul>

Digital Marketing Specialist

UAE CHINA CHAMBER OF COMMERCE

International Relations Specialist - UAE &amp; ChinaCompany: UAE-China Chamber of Commerce Location: Dubai, UAE Employment Type: Full-time Salary Range: USD $3,000 - $5,000 per monthAbout UAE-China Chamber of CommerceThe UAE-China Chamber of Commerce serves as the premier institution facilitating business relationships and trade cooperation between the United Arab Emirates and the People's Republic of China.Position OverviewWe are seeking an experienced International Relations Researcher specializing in UAE-China bilateral relationships to join our Strategic Research &amp; Analysis team in Dubai. You will conduct comprehensive research on political, economic, diplomatic, and trade relations between the UAE and China.Key Responsibilities<ul><li>Bilateral Relations Research: Conduct in-depth analysis of UAE-China diplomatic relations, policy developments, Belt and Road Initiative impacts, and investment flows</li><li>Economic &amp; Trade Analysis: Research bilateral trade statistics, sector-specific cooperation (energy, technology, logistics, finance), and FDI trends</li><li>Policy &amp; Regulatory Research: Monitor government policy announcements, regulatory changes, international sanctions effects, and legal framework developments</li><li>Strategic Intelligence &amp; Reporting: Prepare routine research reports, monthly briefings, quarterly assessments, and annual comprehensive reports on UAE-China relations</li></ul>Research Focus Areas<ul><li>Political Relations &amp; Diplomatic Developments</li><li>Economic Cooperation &amp; Trade Agreements</li><li>Energy Partnership &amp; Renewable Energy Initiatives</li><li>Technology Transfer &amp; Innovation Cooperation</li><li>Financial Services &amp; Investment Flows</li><li>Green Economy, Healthcare, Tourism, and Smart City Cooperation</li></ul>Routine Research Activities<ul><li>Weekly: Political and economic developments monitoring reports</li><li>Monthly: Comprehensive bilateral relations assessment reports</li><li>Quarterly: Strategic outlook and policy impact analysis</li><li>Annually: Major research publications and relationship trend analysis</li></ul>What We Offer<ul><li>Competitive salary: USD $3,000 - $5,000 per month (based on experience)</li><li>Annual performance bonuses</li><li>Research travel budget for fieldwork and conferences</li><li>International conference attendance opportunities (Beijing, Abu Dhabi, Washington DC)</li><li>Government briefings and diplomatic mission access</li><li>High-level networking with officials and business leaders</li><li>Language learning support and cultural training programs</li></ul>Application RequirementsPlease submit:<ul><li>CV/Resume highlighting international relations experience</li><li>Research Portfolio (policy analysis reports, published papers, economic/political analysis)</li><li>Academic transcripts from relevant degree programs</li><li>Writing Sample: 1,000-word analysis on recent UAE-China relations development</li><li>Language proficiency certificates (Arabic/Chinese if applicable)</li><li>Professional references from government, academic, or research institutions</li></ul>How to ApplyEmail: info@uecn.org Subject: UAE-China Relations Researcher Application - [Your Name]Important Notes<ul><li>Legal authorization to work in UAE required</li><li>Government meetings and diplomatic events attendance expected</li><li>Security clearance may be required for sensitive information</li><li>Flexible working hours for different time zones</li></ul>Equal opportunity employer committed to diversity and international cooperation. Application deadline: Open until filledJob Types: Full-time, ContractPay: AED3,000.00 - AED5,000.00 per month

International Relations Specialist - UAE & China

Heidelberg Materials Trading

<div>
 
 
 Heidelberg Materials Trading is the international trading arm of the Heidelberg Materials Group, handling overseas dry-bulk products exports and imports. For our Dubai office, we are looking for exceptional talents to join our team as an;
 
 
 
 
 
 
 
 International Accounting Specialist
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Daily data entry and bookings in the ERP system for all HMT companies.
 </li>
 <li>
 Ensure accurate ,timely fixed cost &amp; GL accounting.
 </li>
 <li>
 Supporting of monthly fixed cost report.
 </li>
 <li>
 Expense controls according to company policies and detailed fixed cost analysis.
 </li>
 <li>
 Implementation of procurement module for fixed cost accounting.
 </li>
 <li>
 Preparation of Monthly Provision , Fixed Asset and Prepaid Reports.
 </li>
 <li>
 Check accuracy, integrity, completeness, consistency of financial reporting.
 </li>
 <li>
 Ensure compliance with statutory and group requirements.
 </li>
 <li>
 Accompany statutory and group audits.
 </li>
 <li>
 Follow up legal matters and relations with internal and external legal attorneys and consultants.
 </li>
 <li>
 Documentation and filing.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 University degree in Accounting, Finance or equivalent from a reputable university.
 </li>
 <li>
 Fluency in both written and verbal English is an asset.
 </li>
 <li>
 2-3 years of experience in International Accounting.
 </li>
 <li>
 Good knowledge of financial accounting with strong interest in GAAP and IFRS.
 </li>
 <li>
 Strong customer focus (internal and external).
 </li>
 <li>
 Result oriented and strong attention to detail.
 </li>
 <li>
 Good communicator, team player, dynamic, goal oriented, highly flexible, take initiative and hard working.
 </li>
 <li>
 Able to work in a complex and fast paced environment.
 </li>
 <li>
 Advanced knowledge of MS Office tools, especially Excel.
 </li>
 <li>
 No military service obligation.
 </li>
 </ul>
 
 
 
 
 
 We thank all applicants for their interest but only shortlisted candidates will be contacted.
 
 
 
 
 All applications will be kept strictly confidential.
 
 
</div>

International Accounting Specialist

CARMA

<div>
 
 CARMA is a global leader in media intelligence, providing cutting-edge media monitoring and analysis solutions to clients worldwide. We are looking for a
 
 Senior People &amp; Culture Specialist.
 
 
 
 The senior people and culture specialist will play a crucial role in managing various HR functions, ensuring smooth operations, and contributing to a positive and productive work environment. This role requires a proactive individual with strong organizational skills, a deep understanding of HR best practices, and the ability to work collaboratively across all levels of the organization.
 
 
 
 
 
 
 Talent Acquisition &amp; Onboarding:
 
 
 <ul>
 <li>
 Support the full recruitment lifecycle, including job posting, candidate sourcing, screening, interviewing, and offer management.
 </li>
 <li>
 Coordinate and conduct new employee onboarding and orientation programs, ensuring a smooth and engaging integration into the company.
 </li>
 <li>
 Assist in developing and implementing effective recruitment strategies to attract top talent.
 </li>
 </ul>
 
 
 Employee Relations &amp; Engagement:
 
 
 <ul>
 <li>
 Serve as a point of contact for employee inquiries and concerns, providing timely and accurate information.
 </li>
 <li>
 Assist in the development and implementation of employee engagement initiatives to foster a positive and inclusive workplace culture.
 </li>
 <li>
 Support the Head of HR in addressing employee relations issues, conducting investigations, and ensuring fair and consistent application of company policies.
 </li>
 <li>
 Contribute to the development and implementation of employee communication strategies.
 </li>
 </ul>
 
 
 Performance Management &amp; Development:
 
 
 <ul>
 <li>
 Support the administration of the performance management process, including goal setting, performance reviews, and feedback mechanisms.
 </li>
 <li>
 Assist in identifying employee training and development needs and coordinating relevant programs.
 </li>
 <li>
 Maintain employee training records and track the effectiveness of development initiatives.
 </li>
 <li>
 Support the implementation of career development and succession planning strategies.
 </li>
 </ul>
 
 
 HR Operations &amp; Compliance:
 
 
 <ul>
 <li>
 Assist in the development, implementation, and maintenance of HR policies and procedures, ensuring compliance with local labor laws and regulations (especially relevant in Gulf).
 </li>
 <li>
 Maintain accurate and up-to-date employee records and HRIS data.
 </li>
 <li>
 Support the administration of employee benefits programs.
 </li>
 <li>
 Assist with payroll processing and ensure accuracy of employee compensation data.
 </li>
 <li>
 Prepare HR reports and analytics as required.
 </li>
 <li>
 Stay updated on changes in labor laws and HR best practices in the Gulf regions.
 </li>
 </ul>
 
 
 HR Projects &amp; Initiatives:
 
 
 <ul>
 <li>
 Participate in and contribute to various HR projects and initiatives, such as employee surveys, policy updates, and HR system implementations across the global office.
 </li>
 <li>
 Support the Head of HR in the development and execution of HR strategic plans
 
 .
 
 </li>
 </ul>
 
 
 Team Support &amp; Collaboration:
 
 
 <ul>
 <li>
 Provide support and guidance to other members of the HR team.
 </li>
 <li>
 Collaborate effectively with all departments within the organization to ensure alignment of HR practices with business objectives.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field. A master&rsquo;s degree or relevant HR certifications (e.g., SHRM, CIPD) is a plus.
 </li>
 <li>
 8-10 years of progressive HR experience
 </li>
 <li>
 Proven experience in managing various HR functions, including recruitment, employee relations, performance management, and HR operations.
 </li>
 <li>
 Preferred candidates from Sales or IT Industries.
 </li>
 <li>
 Strong knowledge of UAE labor laws and regulations is essential for this role in Dubai.
 </li>
 <li>
 Excellent communication, interpersonal, and problem-solving skills.
 </li>
 <li>
 Openness to receiving feedback positively and applying it constructively.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Ability to handle sensitive and confidential information with discretion.
 </li>
 <li>
 Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with HRIS systems.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 </ul>
</div>

Senior People & Culture Specialist

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